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customer services specialist Jobs in Lahore

customer services specialist

medical billing specialist Jobs in Lahore

medical billing specialist

billing specialist

Devflovv

Job Description:We&rsquo;re currently looking for a dependable and detail-oriented Revenue Cycle Management (RCM) professional to join our team at Devflovv. This role involves managing critical tasks like billing, claims processing, payment posting, and aging &amp; denial management. You will also be responsible for generating reports and maintaining data accuracy.Key Responsibilities:-Billing &amp; Claims Processing-Payment Posting &amp; Reconciliation-Aging &amp; Denial Management-Data Analysis &amp; Reporting-Customer Service &amp; CommunicationRequirements:-At least 1+ year of experience in RCM, billing, or finance-Strong proficiency in math and data analysis-Advanced Excel skills-Attention to detail, problem-solving, and communication abilitiesOffice Timings: 8:00 PM - 5:00 AM- Full time On-siteOffice Location: Royal Plaza, Near LDA Avenue, Raiwind Road, LahoreBenefits:<ul><li>Company Transport: Safe and convenient transportation to and from work</li><li>Meals Provided: Two meals during your shift to keep you fueled</li><li>Competitive Salary: A great pay package that matches your skills and experience</li><li>Additional Perks: Health insurance, paid time off, complimentary snacks, and team-building activities.</li></ul>If you're looking for a challenging and rewarding role in a fast-paced environment, we&rsquo;d love to hear from you!Apply here or email your cv at misha.sohail@devflovv.comPay: Rs90,000.00 - Rs120,000.00 per monthWork Location: In person

Medical Billing Specialist

CureMD

<div>Job Overview:
As a Senior Medical Coding Analyst, you will be responsible for ensuring the accuracy and compliance of medical coding practices. You will oversee the coding of medical records, conduct audits to maintain coding standards, and provide guidance to coding staff. Your role will involve staying current with coding guidelines and regulations to ensure correct and efficient coding for billing and insurance purposes.
Job Responsibilities:<ul><li>
Oversee complex medical coding tasks, ensuring stringent adherence to coding protocols and insurance requirements.</li><li>
Develop and implement coding analysis strategies to support accurate billing and maximize reimbursements.</li><li>
Lead quality assurance efforts for medical coding, conducting audits, and providing feedback for coding accuracy and compliance.</li><li>
Serve as a senior resource for coding education, spearheading training initiatives and mentoring coding staff.</li><li>
Liaise between medical staff and coding teams to promote a comprehensive understanding of medical documentation requirements.</li><li>
Champion the resolution of high-level coding discrepancies and lead discussions to refine coding practices.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s Degree or Above</li><li>
3 to 5 years of experience in US Medical Billing or Medical Coding role.</li><li>
Good understanding of full life cycle revenue cycle management.</li><li>
Ability to effectively initiate and manage multi-disciplined projects. Up-to-date knowledge of reimbursement regulations and compliance issues of third-party payers (Insurance companies).</li><li>
Good communication and analytical skills.</li><li>
Strong professional demeanor with the inherent quality to rapidly establish credibility and rapport with clinicians, managers, customers and external groups.</li><li>
Ability to identify opportunities and solutions for process improvement along with the skills of planning and implementation of these solutions.</li></ul>
Compensation and Benefits:
Financial:<ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li></ul>
Health and Wellness:<ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top class clinics and labs.</li></ul>
Supportive Workplace:<ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul>
Continued Learning:<ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized trainings/certifications.</li></ul>
The Difference You&rsquo;ll Make: 
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, Let&rsquo;s save lives.</div>

Senior Medical Coder

Top Line Resource Group (TLRG)

Location: DHA Phase 8, Lahore (On-site)Job Type: Full-TimeShift Timing: 5:00 PM &ndash; 2:00 AMPosition OverviewWe are seeking a customer-focused Insurance Specialist to support a growing U.S. independent insurance operation. This role services commercial and personal lines clients, obtains competitive quotes, coordinates renewals, manages policy changes, communicates with carriers, and helps deliver a first-class client experience.The right person communicates clearly, stays organized under pressure, takes ownership of open tasks, and solves problems before they affect the client. Commercial insurance experience is preferred; we will train a strong candidate with proven administrative and customer service skills.Prior experience with U.S. insurance carriers or an independent agency is strongly preferred for this role.Primary ResponsibilitiesCommercial Insurance<ul><li>Market new and renewal accounts to multiple admitted and surplus lines carriers</li><li>Obtain competitive quotes for General Liability, Business Owners Policies, Commercial Property, Workers' Compensation, Commercial Auto, Professional Liability, Cyber Liability, EPLI, Umbrella and Excess Liability, Inland Marine, and Directors and Officers coverage</li><li>Prepare professional comparisons of coverages, exclusions, deductibles, limits, and premiums</li><li>Review policies for coverage gaps and identify opportunities to improve protection or value</li><li>Follow up with underwriters to negotiate pricing, credits, exceptions, and coverage enhancements</li><li>Request loss runs, update applications, and track inspections and underwriting requirements through completion</li></ul>Personal Lines<ul><li>Quote and service homeowners, high-value homes, condo, renters, dwelling fire, personal auto, umbrella, earthquake, flood, and valuable articles coverage</li><li>Compare multiple carriers and summarize recommendations in clear client-facing language</li><li>Process endorsements and policy changes, assist with renewals, and remarket accounts when appropriate</li></ul>Client Service<ul><li>Answer incoming calls professionally and respond to client emails promptly</li><li>Process Certificates of Insurance, Evidence of Property Insurance, Auto ID Cards, and mortgagee changes</li><li>Order loss runs and inspections, request missing documents, and follow up on outstanding requirements</li><li>Assist clients with billing questions and claim reporting</li><li>Track claim status with carriers and keep clients informed</li><li>Schedule renewal review meetings and maintain clear notes for every open item</li></ul>Policy Servicing<ul><li>Process endorsements, cancellations, reinstatements, and policy rewrites</li><li>Review renewal policies for accuracy, including premiums, limits, deductibles, mortgage information, and insured details</li><li>Confirm completed changes, issued policies, and supporting documents are saved correctly in the agency management system</li></ul>Carrier RelationsCommunicate regularly with major admitted and surplus lines carriers to:<ul><li>Follow up on underwriting and policy issuance</li><li>Negotiate pricing and request available credits</li><li>Seek underwriting exceptions and coverage improvements</li><li>Confirm inspections and track requirements to completion</li></ul>Renewal Management<ul><li>Review renewal offers and identify material premium or coverage changes</li><li>Complete renewal marketing at least 45 days before expiration</li><li>Remarket accounts when premiums increase significantly or coverage needs change</li><li>Prepare side-by-side comparisons and recommend the best carrier option</li><li>Communicate renewal recommendations and follow up through binding</li><li>Track every renewal deadline and prevent avoidable lapses</li></ul>DocumentationMaintain complete, accurate electronic files for applications, quotes, policies, endorsements, certificates, inspection reports, loss runs, carrier correspondence, signed documents, and renewal proposals.Sales and Producer Support<ul><li>Follow up on quote opportunities and schedule producer appointments</li><li>Prepare proposal packets and request missing underwriting information</li><li>Obtain signatures, collect broker fees, and assist with binding new business</li></ul>Claims Support<ul><li>Help clients report claims and gather supporting documentation</li><li>Coordinate with adjusters and follow up with carriers</li><li>Keep insureds updated throughout the claim process</li><li>Maintain timely, accurate claim notes in the agency management system</li></ul>Tools &amp; SystemsFamiliarity with the following types of tools is expected:<ul><li>Agency management systems (e.g., QQ Catalyst or similar)</li><li>Microsoft Outlook and Google Workspace for communication</li><li>Excel, Word, Adobe Acrobat, and DocuSign for documents and analysis</li><li>Payment and rating platforms (e.g., ePayPolicy, carrier portals, comparative rating systems)</li><li>Familiarity with AI-powered agency tools is a plus</li></ul>Required Skills<ul><li>Outstanding customer service and professional phone etiquette</li><li>Excellent written and verbal communication</li><li>Strong organization and the ability to manage multiple deadlines</li><li>High attention to detail and consistent follow-through</li><li>Independent judgment, ownership, and problem-solving</li><li>A positive, team-oriented approach</li></ul>Preferred Qualifications<ul><li>Two or more years of insurance experience</li><li>Commercial insurance and independent agency experience</li><li>Experience with agency management systems</li><li>Experience reading policies and declarations</li><li>Strong Microsoft Excel skills and experience preparing insurance comparisons</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have prior experience working with U.S. insurance carriers or an independent agency? If yes, how many years?</li><li>Have you worked with commercial lines, personal lines, or both?</li><li>Are you familiar with any agency management system (e.g., QQ Catalyst or similar)?</li></ul>Work Location: In person

U.S. Insurance Specialist

Universities Page

We are looking for a skilled and results-driven Meta Ads Specialist to manage and optimize Facebook &amp; Instagram advertising campaigns focused on lead generation.Key Responsibilities:<ul><li>Plan, create, and manage Meta (Facebook &amp; Instagram) Ads campaigns for lead generation.</li><li>Develop effective ad strategies to generate high-quality leads.</li><li>Create and test different ad creatives, copy, audiences, and campaign structures.</li><li>Monitor campaign performance and optimize ads to improve CPL (Cost Per Lead), lead quality, and conversion rates.</li><li>Conduct audience research and targeting for relevant customer segments.</li><li>Set up and manage Meta Pixel, Conversions API, and tracking where required.</li><li>Analyze campaign data and prepare regular performance reports.</li><li>Continuously test and implement new strategies to improve ROI and lead generation results.</li><li>Coordinate with the sales team to ensure effective lead follow-up and conversion.</li></ul>Requirements:<ul><li>Minimum Bachelor's degree required.</li><li>Proven experience as a Meta Ads Specialist / Facebook Ads Specialist.</li><li>Strong experience in lead generation campaigns.</li><li>Good understanding of Meta Ads Manager, audience targeting, retargeting, and campaign optimization.</li><li>Experience with lead generation is highly preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to manage advertising budgets and achieve performance targets.</li><li>Knowledge of tracking, analytics, and conversion optimization.</li></ul>Salary &amp; Benefits:<ul><li>Competitive Salary </li><li>Performance-based rewards</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>Interested candidates can share their CVs on WhatsApp: 0311 49998274Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Meta Ads Specialist

Devspark Labs

Job Description &ndash; User Acquisition Manager &amp; ASO Specialist Position: User Acquisition Manager &amp; ASO Specialist Experience: 3&ndash;4 Years Industry: Gaming / Mobile Games Employment Type: Full-Time Location: Lahore, Pakistan Work Mode: OnsiteWe are looking for an experienced and data-driven User Acquisition Manager &amp; ASO Specialist with 3&ndash;4 years of hands-on experience in the gaming industry. The candidate should have strong expertise in paid user acquisition, campaign optimization, App Store Optimization (ASO), analytics, and performance marketing. Experience managing campaigns for mobile games across platforms such as Meta, Google Ads, TikTok, and other ad networks will be highly preferred.Key Responsibilities: User Acquisition &amp; Performance Marketing<ul><li>Plan, launch, manage, and optimize paid acquisition campaigns across Google Ads, Meta Ads, TikTok Ads, and relevant gaming ad networks.</li><li>Manage campaign budgets and optimize spending to achieve CPI, CPA, ROAS, LTV, retention, and revenue targets.</li><li>Develop and test different ad creatives, messaging, audiences, and campaign structures.</li><li>Monitor user acquisition funnels and identify opportunities to improve conversion and retention.</li></ul>App Store Optimization (ASO)<ul><li>Develop and execute ASO strategies for Google Play Store and Apple App Store.</li><li>Optimize app titles, descriptions, keywords, metadata, screenshots, icons, and promotional assets.</li><li>Conduct keyword research and competitor analysis to improve organic app visibility.</li><li>Monitor and improve App Store Conversion Rate (CVR) and organic user acquisition.</li><li>Conduct A/B testing of store listings, screenshots, icons, and other visual assets.</li></ul>Analytics &amp; Reporting<ul><li>Monitor and analyze key performance metrics including:</li><li>CPI (Cost Per Install)</li><li>CPA (Cost Per Acquisition)</li><li>ROAS (Return on Ad Spend)</li><li>LTV (Lifetime Value)</li><li>Retention Rate</li><li>ARPU / ARPPU</li><li>Conversion Rate</li><li>Organic vs. Paid Installs</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor's degree in Marketing, Business, Digital Marketing, Computer Science, or a related field.</li><li>3&ndash;4 years of professional experience in User Acquisition, Performance Marketing, ASO, or Growth Marketing.</li><li>Proven experience in the mobile gaming industry is required.</li><li>Hands-on experience managing paid user acquisition campaigns for mobile games.</li><li>Strong understanding of Google Ads, Meta Ads, TikTok Ads, and mobile advertising platforms.</li><li>Strong knowledge of ASO, keyword research, app store rankings, and conversion optimization.</li><li>Experience with mobile attribution and analytics platforms such as AppsFlyer, Adjust, Firebase, or similar tools.</li><li>Strong understanding of gaming KPIs including CPI, ROAS, LTV, retention, ARPU, and ARPPU.</li><li>Experience with A/B testing and performance optimization.</li></ul>What We Offer<ul><li>Competitive salary package based on experience and performance.</li><li>Performance-based incentives and growth opportunities.</li><li>Opportunity to work on international mobile gaming products.</li><li>Professional and collaborative work environment.</li><li>Exposure to large-scale user acquisition and performance marketing campaigns.</li><li>Career growth opportunities in the gaming and digital marketing industry.</li></ul>Work Location: In person

User Acquisition Manager & ASO Specialist

The Services Tree Enterprises 

Marketing Specialist Company: SourceTek (on behalf of our client) Location: Lahore, Pakistan(Onsite ) Experience Required: 2+ YearsAbout the Role We are hiring a Marketing Specialist on behalf of our client in Lahore. The ideal candidate will be a creative, data-driven marketer who can plan and execute campaigns across digital and traditional channels while growing the brand's online presence.Roles &amp; Responsibilities<ul><li>Plan, develop, and execute marketing campaigns across digital and traditional channels</li><li>Create engaging content for social media, email marketing, blogs, and other marketing collateral</li><li>Monitor and analyze campaign performance using analytics tools, providing insights and recommendations for improvement</li><li>Assist in the development and execution of the overall marketing strategy in line with business objectives</li><li>Coordinate with design and content teams to produce high-quality marketing materials</li><li>Manage and grow the company's social media presence and online brand reputation</li><li>Conduct market research to identify trends, target audiences, and competitor strategies</li><li>Support SEO/SEM initiatives to improve organic and paid search visibility</li><li>Assist with the planning and coordination of promotional events, webinars, and product launches</li><li>Prepare regular reports on marketing KPIs and campaign ROI for management review</li></ul>Requirements<ul><li>2+ years of experience in marketing or a related field</li><li>Strong content creation and copywriting skills</li><li>Familiarity with analytics tools (Google Analytics, Meta Business Suite, etc.)</li><li>Basic understanding of SEO/SEM principles</li><li>Experience managing social media platforms and campaigns</li><li>Excellent organizational and communication skills</li></ul>How to Apply Interested candidates can apply by sending their updated resume to: talent@sourcetek.coPay: Rs80,000.00 - Rs140,000.00 per monthExperience:<ul><li>Marketing: 2 years (Preferred)</li></ul>Work Location: In person

Marketing Specialist

Nexmind AI Sdn Bhd

Job Title: Growth Marketing Specialist (B2B SaaS / US Market)Location: RemoteCompensation: $700 &ndash; $1,000 USD / month (Don't APPLY if expect above advertised)About Us: NexLaw.ai is an enterprise Legal Tech startup selling a $4,200/year &quot;Litigation OS&quot; to boutique law firms and trial partners in the United States. We are a lean, fast-moving team operating at Silicon Valley speed. We don't do corporate politics, and we don't do vanity metrics. We build machines that generate pipeline and revenue.The Role: We are looking for a ruthless, data-driven Growth Marketing Specialist based in Lahore to own our outbound lead generation engine. You will not be managing Instagram pages or making TikTok videos. Your single North Star metric is generating highly qualified &quot;Book a Demo&quot; requests from 55-year-old, highly skeptical US Litigation Partners.What You Will Actually Do:<ul><li>The Machine: Manage and scale our cold email infrastructure using Smartlead.ai, Apollo.io, and ZeroBounce.</li><li>The Message: Write sharp, no-fluff outbound copy targeting US lawyers. You must understand how to sell &quot;Risk Mitigation&quot; and &quot;Billable Hours Saved&quot; to a sophisticated B2B buyer.</li><li>The Hustle: Hunt down prospects via LinkedIn DMs, manage the master inbox, handle objections, and pivot warm replies into booked sales demos.</li><li>The Math: Track Open Rates, Reply Rates, Cost Per Lead (CPL), and Pipeline Value. You will kill failing campaigns instantly and double down on what works.</li></ul>Who You Are:<ul><li>You have exceptional, native-level English copywriting skills. Lawyers read for a living; if you use cheap marketing buzzwords or poor grammar, they will delete your email.</li><li>You know that &quot;10,000 Likes&quot; means nothing if it doesn't result in pipeline revenue.</li><li>You execute fast. You use AI to accelerate your grunt work so you can spend your time analyzing data and talking to prospects.</li><li>You are comfortable working evening/night shifts in PKT to overlap with US business hours.</li></ul>Requirements:<ul><li>Proven experience in B2B SaaS Growth Marketing or Outbound Lead Gen.</li><li>Deep familiarity with Apollo.io, Smartlead/Instantly, and LinkedIn Sales Navigator.</li><li>Ability to handle harsh feedback, iterate quickly, and take extreme accountability for your numbers.</li></ul>If you are a hustler who wants to step away from vanity marketing and build a high-ticket enterprise revenue engine, apply below.Pay: Rs193,176.97 - Rs275,967.10 per monthApplication Question(s):<ul><li>Do you have at least 2 years of sales experience with a proven track record of meeting or exceeding sales targets? Preferably in B2B SaaS.</li><li>On a scale of 0-10, how excited are you about a startup role with flexible hours beyond 40/week to hit growth targets?</li><li>Do you have hands-on experience with cold email tools like Saleshandy, Mailchimp, PhantomBuster, Brevo, HubSpot, or Apollo.io? How many of these tools you have handson experience with?</li><li>Do you have 1/2+ years in digital marketing, growth, or lead generation?</li></ul>Language:<ul><li>english (Preferred)</li></ul>Work Location: In person

Senior Growth Marketing (B2B SaaS / US Market)

Explore 12+ Billing specialist in Lahore this August. Find roles across top companies and apply now to boost your career.