customer insights senior analyst Jobs in Giza

customer insights senior analyst

data governance analyst

gl accountant

business analysis head

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Budget
1. Grow current business, maximize customer penetration, and meet set business plan through conducting sales meetings with targeted clients in designated branches in coordination with the Commercial &amp; BB District Head to ensure smooth business transfer and proper hand over process
2. Attract new Business banking companies to maximize Bank&rsquo;s liabilities, assets, and trade finance as well as cross selling CIB&rsquo;s affiliates
3. Offer Business Banking products to targeted customers based on their size and segment to best suit their needs
Service Quality
4. Respond and follow up on sales inquiries for targeted clients to comply with the set level of service &amp; ensure customer satisfaction
5. Handle customers&rsquo; complaints properly, directs them to the relevant channels and recommends solutions to evade re-occurrence and ensure they are closed within the set TAT
6. Responsible for the continuous update of the Business Banking customer data &amp; KYC to develop &amp; improve the database with the support of the Commercial &amp; BB Service Representative
Reports / Analysis
7. Report inflows and outflows of the Business Banking companies on daily basis to monitor performance against set budgets, and plan for any rectification if needed
8. Prepare Call Memos for current business banking customers to report their market situation frequently through site visits, phone calls and checking the suppliers and buyers&rsquo; lists
Policies, Processes and Procedures
9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day-to-day management
10. Follow the day-to-day operations related to own jobs in the Commercial &amp; BB Distribution department to ensure continuity of work
Compliance
11.Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks<div> 
</div></div><div>
Qualifications<div></div> 
Qualifications &amp; Experience
&sect; Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or its equivalent. Preferably, MBA holder
&sect; Minimum 4 years of relevant experience for Relationship Manager and minimum 5 years of relevant banking experience for Senior Relationship Manager
&sect; Good command of English and Arabic languages
&sect; Must be capable of using basic computer software such as Office, Internet and email
&sect; Business Banking RM has to pass successfully the SEMP exam to be promoted to Business Banking Senior RM.
Skills
&sect; Selling skills
&sect; Customer centric
&sect; Quantitative and qualitative analytical skills
Excellent Communication and negotiation skills<div> 
</div></div><div>
Primary Location: Egypt-Giza-NADI EL SEID BRANCH</div><div>
Work Locations: NADI EL SEID BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

BUSINESS BANKING RELATIONSHIP MANAGER (PAYROLL)

Egypt Education Platform

<div>Westview International Language School is seeking a highly experienced and visionary Head of Department (HOD) - Science Teacher to join our team. This leadership role requires a dynamic educator who can inspire both students and staff, ensuring the highest standards of teaching and learning across all science disciplines.
Key Responsibilities:<ul><li>
Provide strategic leadership and management for the Science department, promoting excellence in teaching and student achievement.</li><li>
Develop, implement, and evaluate the science curriculum to ensure alignment with educational standards and school goals.</li><li>
Support and mentor science teachers, facilitating professional development and fostering a collaborative team environment.</li><li>
Monitor and analyze student performance data to identify areas for improvement and implement targeted interventions.</li><li>
Lead department meetings, contribute to school-wide planning, and participate in leadership initiatives.</li><li>
Promote innovative teaching practices and integrate new technologies and resources to enhance learning outcomes.</li><li>
Ensure compliance with health and safety regulations in all science laboratories and practical activities.</li><li>
Engage with parents, stakeholders, and external partners to support the department's objectives and student success.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Science Education or a related scientific field.</li><li>
Proven experience in a leadership role within a school's science department.</li><li>
Extensive teaching experience in science across multiple age groups or stages.</li><li>
Strong knowledge of curriculum development, assessment practices, and educational standards.</li><li>
Excellent leadership, communication, and interpersonal skills to effectively manage staff and engage with the school community.</li><li>
Demonstrated ability to inspire and motivate both teachers and students.</li><li>
Commitment to continuous professional development and educational innovation.</li><li>
Fluency in English is must .</li></ul>
Safeguarding Statement: The safety and well-being of our students are paramount. All appointments are subject to thorough background checks and reference verification. 
Benefits 
<ul><li>
Tuition Discount for Dependents</li><li>
Medical Insurance for Self</li><li>
Transportation to a meeting point</li></ul></div>

Science Teacher/HoD - August 2026

Linah Group

<div>Lead and execute the company&rsquo;s sales strategy across B2B and B2C channels to drive revenue growth
Achieve monthly and quarterly sales targets while ensuring consistent performance improvement
Develop and implement effective sales plans aligned with overall business objectives
Identify and acquire new B2B clients (cafes, restaurants, retailers, corporate accounts)
Expand distribution channels, partnerships, and market presence
Build, manage, and strengthen relationships with key accounts to ensure long-term partnerships
Negotiate contracts, pricing, and commercial agreements with clients
Ensure high levels of customer satisfaction, retention, and service quality
Lead, coach, and develop the sales team to achieve targets and enhance performance
Set KPIs, monitor team productivity, and ensure alignment with company goals
Manage sales pipelines, forecasts, and key performance metrics
Prepare and present regular sales reports and insights to management
Coordinate with operations and production teams to ensure timely order fulfillment
Monitor market trends, customer needs, and competitor activities
Provide insights and recommendations to improve pricing, promotions, and product offerings
Identify new business opportunities and contribute to the company&rsquo;s growth strategy 
Requirements 
 
Education<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field
</li></ul>Experience<ul><li>
4&ndash;7 years of experience in sales, preferably in FMCG or F&amp;B
</li><li>Proven experience in B2B sales (HORECA / retail accounts) is a must</li><li>
Previous experience in a supervisory or managerial role is preferred
</li><li>Experience in modern trade and e-commerce is a must
</li></ul>Technical Skills<ul><li>
Strong knowledge of sales planning and pipeline management
</li><li>Familiarity with CRM systems and sales reporting tools
</li><li>Experience with e-commerce platforms and online sales channels
</li><li>Understanding of FMCG market dynamics and distribution channels
</li><li>Data analysis and forecasting experience is a plus</li></ul> 

Benefits 
<ul><li>
Social insurance coverage</li></ul></div>

Key Accounts Manager (HORECA) "CookieVore"

2P Perfect Presentation

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a highly experienced and performance-driven Oracle PL/SQL Backend Developer to join our backend team. The ideal candidate will have strong expertise in Oracle database development, advanced SQL and PL/SQL programming, and database performance tuning. This role requires hands-on experience in designing scalable database solutions, optimizing complex queries, and translating business requirements into efficient database implementations within enterprise environments.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Design, develop, and maintain database components using Oracle SQL and PL/SQL.
 </li>
 <li>
 Develop and maintain packages, procedures, functions, triggers, and views.
 </li>
 <li>
 Write and optimize complex SQL queries for high-performance applications.
 </li>
 <li>
 Perform SQL and PL/SQL performance tuning and execution plan analysis.
 </li>
 <li>
 Translate business requirements into technical database specifications and solutions.
 </li>
 <li>
 Prepare functional and technical documentation.
 </li>
 <li>
 Troubleshoot and resolve database-related production issues.
 </li>
 <li>
 Participate in code reviews and enforce database development best practices.
 </li>
 <li>
 Collaborate with cross-functional teams to ensure system scalability, reliability, and security.
 </li>
 <li>
 </li>
 <li>
 </li>
 </ul>
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, Information Technology, Software Engineering, or a related field.
 </li>
 <li>
 5+ years of hands-on experience in Oracle SQL and PL/SQL development.
 </li>
 <li>
 Strong ability to write complex SQL queries including joins, analytical functions, and aggregations.
 </li>
 <li>
 Advanced PL/SQL programming skills including:
 </li>
 <li>
 Packages, Procedures, Functions, Triggers,
 </li>
 <li>
 Bulk Collect and FORALL operations,
 </li>
 <li>
 Dynamic SQL,
 </li>
 <li>
 Exception handling,
 </li>
 <li>
 Cursors and collections.
 </li>
 <li>
 Experience in SQL and PL/SQL performance tuning and execution plan interpretation.
 </li>
 <li>
 Ability to analyze user requirements and translate them into database designs and technical specifications.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience with Oracle 19c or higher.
 </li>
 <li>
 Experience in enterprise systems (ERP, SIS, financial systems, etc.).
 </li>
 <li>
 Knowledge of indexing strategies, statistics management, and optimizer behavior.
 </li>
 <li>
 Familiarity with database security concepts (roles, privileges, auditing).
 </li>
 <li>
 Experience working in Agile environments.
 </li>
 <li>
 Familiarity with Git or other version control systems.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent teamwork and communication skills.
 </li>
 <li>
 Strong attention to detail and commitment to quality.
 </li>
 <li>
 Ability to work independently and take ownership of assigned tasks.
 </li>
 </ul>
 
 
</div>

Oracle PL/SQL Backend Developer

Lesaffre

<div>Company Description 
Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East &amp; Africa baking region. 
Lesaffre Egypt was established according to the Investment Guarantees and Incentives Law No. 8 of 1997, and registered in the Commercial Registry Office of Cairo Investment authority under No. 65570 on April, 14, 2013. 
Our main operational purpose is to establish, manufacture, and package yeasts, yeast derivatives, and yeasts extracts. These many forms and types are then used within food products, animal feed, bread-making and bread improvers, flavorings, colors, and enzymes. 
In October 2014, Lesaffre Egypt for yeasts industry (S.A.E) began effectively managing the acquired company. 
Lesaffre Egypt&rsquo;s main office is located in the Giza Governorate of Sheikh Zayed City while the factory is placed in the Nubaryia Industrial Area of El Beheira Governorate. We also have a Baking Center and Logistics Warehouse in 6th of October City. Currently, We employ more than 200 individual 
Job Description 
## Job Description
As a Sales Data &amp; Analytics Intern, you will support commercial and sales operations through data collection, filtration, organization, and reporting activities related to Route-to-Market initiatives and commercial analysis.
This internship offers valuable exposure to sales analytics, commercial operations, and business reporting within a multinational environment.
### Key Responsibilities<ul><li>Support sales and commercial data collection activities</li><li>Assist in filtering, organizing, and analyzing operational data</li><li>Support database creation and maintenance initiatives</li><li>Participate in reporting and analytics activities</li><li>Collaborate with commercial and sales teams</li><li>Support Route-to-Market related projects and operational follow-ups</li></ul> 
Qualifications 
# Qualifications<ul><li>3rd or 4th year university student</li><li>Background in Statistics, Accounting, Business Administration, or relevant fields</li><li>Strong analytical and numerical skills</li><li>Good attention to detail</li><li>Strong Excel and reporting skills are preferred</li><li>Strong communication and teamwork skills</li></ul> 
Additional Information 
What You Will Gain<ul><li>Exposure to sales operations and analytics</li><li>Hands-on experience in commercial reporting and database management</li><li>Exposure to Route-to-Market operations</li><li>Mentorship from experienced professionals</li><li>Professional development opportunitie</li></ul>
Program Duration
10-12 weeks starting July 2026</div>

Sales Data & Analytics Intern – NextGen Talent Internship Program 2026

اورنچ مصر

<div><h4 class="jobSectionHeader">About the job Radio Design &amp; Planning Engineer F/H</h4>
<div>Purpose of the job

You will be part of a team of several Quality of Service and Radio Optimization engineers, were you will be responsible for carrying out RAN engineering studies (quality monitoring and optimization) for subsidiaries involved in the REC and ensuring the consistency of the configuration and activation of 2G, 3G, 4G, 5G (and soon 6G) radio features over time.

You will also provide support to subsidiaries involved in the REC to ensure the technological evolution of existing radio sites through the management of technology trials and the implementation of Group recommendations to meet our customers' expectations in terms of improving Radio Quality of Service.
In terms of ongoing activity for our customers, you will participate in the analysis of drive tests and the operation of automatic optimization tools (C-SON) to continuously improve Radio performance.

Duties and responsibilities

As a design and planning engineer for radio, the main activities will include:
<ul><li>
Conducting budget studies (estimation of the need for new sites) each year, as well as updates for budget reviews</li><li>
Monitoring the deployment of sites included in the budget program, with subsidiaries</li><li>
Regularly managing with subsidiaries, the evolution of radio site configurations (e.g. new sites, antenna optimization, etc.), to ensure that the subsidiaries' mobile network site databases are kept up to date in our radio planning tools (e.g. Asset / Atoll)</li><li>
Carrying out optimization actions for mobile network planning: frequency plans in 2G, scrambling codes in 3G, PCI in 4G, etc.</li><li>
Recommending optimization actions for radio design and planning to reduce coverage and capacity constraints in areas or layers with several technologies (traffic steering, etc.)</li><li>
Carrying out cross-disciplinary or specific technical studies for radio engineering (e.g., indoor coverage, stadiums, etc.)</li></ul>

Job specification

Engineers with 1 to 10+ years of experience 
French speakers or Fluent English Speakers

With a background in mobile telecommunications engineering, you have at least 2 years of experience and you have the Following Skills:
Business skills
<ul><li>Ability to listen and understand customer needs</li><li>
Ability to convince, manage and motivate people
</li><li>Ability to work in functional relationships with experts from other organizations and countries</li></ul>

Technical Skills<ul><li>
Knowledge of radio planning tools used in the Orange group</li><li>
RPT (radio planning tool): Asset, Atoll</li><li>
ACP (automated cell planning) and AFP (automated frequency planning) tools</li><li>
Knowledge of antenna equipment, hardware &amp; site engineering</li><li>
Knowledge of the engineering and operational issues of 2G/3G/4G/5G mobile access networks and their operation</li><li>
Skills in radio engineering and optimization, other than design: optimization, troubleshooting, tools, would be an asset</li><li>
Knowledge in the field of network automation (C-SON) would also be an asset</li><li>
Knowledge of propagation model tuning</li><li>
Experience in office applications: various RF tools such as MapInfo or QGIS, post-processing software, etc.,
</li><li>Very good knowledge of radio tools for drive test analysis (Nemo, Tems, Actix)</li><li>
Very good knowledge of the architecture and interfaces of mobile networks would be an asset</li><li>
Very good knowledge of the main radio procedures (Selection, reselection, handover, paging, CSFB, VoLTE, etc.) would be an asset</li><li>
Very good knowledge of 3GPP standards and L3 protocol messages would be an asset</li><li>
Basic programming skills, such as experience with Visual Basic, to develop database queries that convert raw statistics into useful information would be an asset</li><li>
The application of these skills is directly related to the tasks of the position described above and this on 2G, 3G, 4G and 5G networks.</li></ul>

Transversal Skills
<ul><li>Demonstrate scientific interest, open-mindedness, innovation and autonomy in the types of activities proposed</li><li>
Show that you are a good listener, dynamic, rigorous and able to synthesize information</li><li>
Have demonstrated your ability to be autonomous and adaptable</li><li>
Fluent in English/French (international team and direct, daily contact with the Group's OMEA countries). Travels in the OMEA zone are to be expected</li><li>
Have a strong ability to create and maintain an international network</li><li>
Have a strong ability to represent and communicate</li><li>
Have knowledge of the telecoms and IT industry and the ecosystem of an operator</li><li>
Demonstrate the ability to work across different departments and with colleagues from a variety of backgrounds</li></ul></div></div>

Radio Design & Planning Engineer F/H

<div></div><div><div>Description<div></div> 
JOB PURPOSE

Ensure the confidentiality, integrity, and availability of an organization's information systems and data and effective implementation of security measures within development processes through integrating security into the operational and development processes to support the organization in streamlining and enhancing the development processes In addition, work closely with cross-functional teams to integrate security practices into their workflows and ensure that security is considered throughout the software development lifecycle, collaborate with stakeholders, manage security initiatives, and provide guidance on secure coding practices. responsible for identifying and mitigating security risks, conducting security assessments, and ensuring compliance with relevant regulations and standards to help improve software reliability, security, and quality.

4. KEY ACCOUNTABILITIES

Description

1. Collaborate with cross-functional teams to integrate security practices into development processes and create seamless flow of work.

2. Provide guidance and support on secure coding practices, secure design principles, and security risk mitigation.
3. Develop and maintain security documentation and guidelines for Continuous Integration / Continuous Development CI/CD pipeline tools and processes. Additionally, Design and implement secure (CI/CD) pipelines for building, testing and deploying software, incorporating security testing tools such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST) and Software Composition Analysis (SCA)

4. Evaluate and recommend the implementation of security tools and technologies to enhance the security posture of the organization within the CI/CD pipeline.
5. Responsible for the security of the software development process, including automating scans, code verification, and developing security protocol to protect sensitive data and ensure proper prevention against cyber threats.

6. Review and enhance containers&rsquo; security measures within the bank IT environment (e.g. Kubernetes, OpenShift, etc)
7. Collaborate with both development and operations teams to create a seamless flow of work and maintain an agile workflow.

8. Ensure continuous integration and delivery (CI/CD) processes are followed, promoting the speedy release of high-quality software

9. Support the implementation of the key strategic business initiatives and projects through following the secure software development life cycle including specifying the confidentiality, integrity, and availability requirements, addressing security requirements throughout the development of new systems and performing proper risk assessment prior to releasing new systems to production.

10. Review new technologies and changes to existing technologies for in house developed applications to ensure proper information security requirements/controls and compliance with relevant security policies and compliance mandates.

11. Conduct the annual review and update of the area&rsquo;s processes, procedures and recommend updates to relevant policies with the adherence to the developed SLAs.

Policies, Processes and Procedures

12. Participate, develop and recommend improvements to policies, processes and procedures and manage their implementation to ensure all relevant procedural / legislative requirements are fulfilled.

Day-to-day management

13. Follow the day-to-day operations related to own jobs in the Information Security Management department to ensure continuity of work.

Compliance

14. Ensure compliance with relevant laws, regulations, and industry standards (e.g., CBE, PCI-DSS, ISO 27001).<div> 
</div></div><div>
Qualifications<div></div> 
QUALIFICATIONS, EXPERIENCE, &amp; SKILLS
Qualifications &amp; Experience
 Bachelor's degree in Computer Science, Information Security, or a related field. A master's degree is preferred.
 3-6 years of proven experience in a similar security-focused role. (5-8 years for Sr. analyst)
 Proven experience as a DevSecOps Engineer or similar role, with strong background in software development lifecycle and security
 Strong knowledge of secure coding practices, secure design principles, and common security vulnerabilities.
 Familiarity with agile development methodologies and experience integrating security into agile processes.
 Knowledge of industry regulations and standards such as ISO 27001, NIST, OWASP, etc.
 Abroad understanding of security practices such as penetration testing, threat modelling, vulnerability management and static &amp; dynamic application security testing
 Experience with CI/CD tools such as Gitlab CI/CD, version control systems, code repositories, etc.
 Experience with containerization and orchestration tools (e.g. Docker, Kubernetes, Helm, ArgoCD)
 Knowledge of scripting languages (e.g. Bash, Python, Go)
 Experience conducting security assessments, vulnerability testing, and risk assessments.
 Familiarity with security tools and technologies such as vulnerability scanners, code analysis tools, etc.
Recommended Certification:
 CISSP
 CISM
 CSSLP
 GIAC Cloud Security Automation (GCSA)
 Certified DevSecOps Engineer (CDSOE)
 Certified DevSecOps Professional (CDP)
 DevSecOps Engineering (DSOE)
 Certified Ethical Hacker (CEH)
 Offensive Security Defense Analyst (OSDA)
Skills
 Excellent communication and collaboration skills
 Strong problem-solving and analytical skills
 Proficient verbal and written English
 Ability to manage and prioritize tasks
 Knowledge of top-level cybersecurity subjects and issues
 Ability to research threats and draw up logical conclusions through well-thought-out, unbiased processes
 Ability to troubleshoot and solve problems
 Ability to learn new technologies quickly
 Ability to bring together data from diverse sources and articulate it into simple and concise information<div> 
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

DEVSECOPS SENIOR ANALYST / SENIOR ANALYST

Explore 22+ Business analysis head in Giza this June. Find roles across top companies and apply now to boost your career.