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business change consultant application integration

DSV - Global Transport and Logistics

<div>
 Job Req Number: 104832
 <br/>
 <br/>
 Time Type: Full Time
 <br/>
 <br/>
 <strong>
  Role Summary:
  <br/>
  <br/>
 </strong>
 As Business Change Consultant, you will play a key role in driving system integrations, migrations, and continuous improvement initiatives with a strong focus on the Warehouse Management System (WMS), Electronic Data Interchange (EDI), and other IT-related applications. This role supports operational teams through the full lifecycle of integration and change&mdash;from planning and testing to implementation, training, and post-go-live support. The ideal candidate is a proactive problem-solver with hands-on experience in WMS and EDI integrations, strong communication skills, and the ability to translate technical processes into clear, user-friendly guidance.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead system integrations, migrations, and EDI implementations across WMS (Infor) and related IT applications.
  </li>
  <li>
   Manage end-to-end EDI project delivery in collaboration with Customer Delivery Managers, Operations, IT teams, and key stakeholders.
  </li>
  <li>
   Ensure alignment between technical requirements and operational needs throughout integration projects.
  </li>
  <li>
   Drive the implementation of CIP (Continuous Improvement Projects) in WMS and IT-related areas.
  </li>
  <li>
   Develop and execute user-friendly test scripts to ensure seamless system integration and data flow.
  </li>
  <li>
   Perform functional, integration, and regression testing to validate system readiness.
  </li>
  <li>
   Identify issues early, troubleshoot effectively, and coordinate resolution with IT and vendor teams.
  </li>
  <li>
   Create clear, concise, and structured process documentation, SOPs, and step-by-step work instructions.
  </li>
  <li>
   Maintain accurate, updated records of configurations, testing outcomes, and project changes.
  </li>
  <li>
   Provide hands-on training and support to operational teams, enabling confident and efficient system usage.
  </li>
  <li>
   Serve as the go-to contact for post-implementation support, ensuring a smooth transition and timely issue resolution.
  </li>
  <li>
   Communicate effectively with stakeholders at all stages to drive engagement and ensure adoption of new processes.
  </li>
  <li>
   Identify opportunities to streamline processes and enhance system performance in line with global strategy.
  </li>
  <li>
   Apply data-driven insights to recommend and implement improvements.
  </li>
  <li>
   Support the organization in achieving greater efficiency, accuracy, and customer satisfaction.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Educational Qualifications &amp; Work Experience
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in business, logistics, or a related field.
  </li>
  <li>
   Proven experience in business change, transformation, or project delivery.
  </li>
  <li>
   Strong background in WMS (preferably Infor) and IT system integrations.
  </li>
  <li>
   Solid knowledge of EDI principles, mapping, and implementation processes.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in end-to-end project management, (Testing, QA, and defect management)
  </li>
  <li>
   Experience documenting business processes, technical workflows, and user instructions.
  </li>
  <li>
   Excellent communication skills, with the ability to collaborate across functions.
  </li>
  <li>
   Strong analytical and problem-solving skills with a data-driven approach.
  </li>
  <li>
   High attention to detail while maintaining focus on overall outcomes.
  </li>
  <li>
   Flexibility to adapt in a fast-paced, changing environment.
  </li>
  <li>
   Customer-centric mindset with a passion for delivering high-quality solutions.
  </li>
  <li>
   Ability to create meaningful dashboards, automate data workflows, and deliver tangible insights.
  </li>
  <li>
   Strategic thinker with a proactive approach to problem-solving and continuous improvement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  DSV &ndash; Global transport and logistics
  <br/>
  <br/>
 </strong>
 Working at DSV means playing in a different league.
 <br/>
 <br/>
 As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.
 <br/>
 <br/>
 With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
 <br/>
 <br/>
 At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.
 <br/>
 <br/>
 <strong>
  Start here. Go anywhere
  <br/>
  <br/>
 </strong>
 Visit dsv.com and follow us on LinkedIn and Facebook.
</div>


Business Change Consultant, Application & Integration

Alghanim Industries

<div>
 Job description:
 <br/>
 <br/>
 Long Description      Job Summary
 <p>
  Experienced hands-on consultant responsible for design, configuration, integration and stabilization of SAP MM and WM/WMS processes in automotive Dealership and supply chain operations. Works closely with business operation and IT technical teams to deliver solutions.&nbsp;
 </p>
 Job Responsibilities
 <p>
  &bull; &nbsp; &nbsp;Lead functional design workshops and translate business requirements into SAP MM/WM solutions.
  <br/>
  &bull; &nbsp; &nbsp;Configure complex inbound/outbound, transfer, and inventory processes; optimize put away/picking strategies.
  <br/>
  &bull; &nbsp; &nbsp;Translate business requirements from manufacturing, logistics, procurement, and quality into SAP functional specifications.
  <br/>
  &bull; &nbsp; &nbsp;Manage master data governance: material/vendor masters, movement types, storage types, HU, and shelf-life settings.
  <br/>
  &bull; &nbsp; &nbsp;Design and implement automotive requirements: JIT/Kanban, sequencing, batch/lot/serial tracking, traceability.
  <br/>
  &bull; &nbsp; &nbsp;Integrate WMS with shop-floor systems, conveyors, barcode/RFID scanning, PLM/MES, and 3PL/warehouse automation where needed.
  <br/>
  &bull; &nbsp; &nbsp;Define integration flows: EDI/IDoc for ASN/PO/INVOICE, barcode/RFID, MES/PLM integrations.
  <br/>
  &bull; &nbsp; &nbsp;Develop functional specs for custom enhancements, forms (SmartForms/Adobe), reports (ABAP), and interfaces; work with ABAP developers to deliver solutions.
  <br/>
  &bull; &nbsp; &nbsp;Lead testing (unit, integration, UAT), plan cutover, support go-live and post-go-live hyper care.
 </p>
 Candidate Requirements
 <p>
  Required Experience &amp; Education
  <br/>
  &bull; &nbsp; &nbsp;Bachelor&rsquo;s degree in Engineering, Supply Chain, Computer Science, or related field.
  <br/>
  &bull; &nbsp; &nbsp;5&ndash;8+ years of hands-on SAP MM and WM experience, preferably in automotive dealerships.
  <br/>
  &bull; &nbsp; &nbsp;Experience with SAP S/4HANA and S/4 WM/EWM is a plus.
  <br/>
  &bull; &nbsp; &nbsp;Proven track record of at least one full SAP implementation or major roll-out including configuration, testing and support.
  <br/>
  &bull; &nbsp; &nbsp;Excellent problem-solving, communication, stakeholder management, and documentation skills.
  <br/>
  Technical Skills Checklist
  <br/>
  &bull; &nbsp; &nbsp;Deep expertise in SAP MM and WM; good exposure to S/4HANA and EWM (storage types, transfer requirements, transfer orders, putaway/picking strategies).
  <br/>
  &bull; &nbsp; &nbsp;Solid experience with EDI/IDoc/ALE, barcode/RFID integration and WMS automation interfaces.
  <br/>
  &bull; &nbsp; &nbsp;Able to author and review functional specs and collaborate effectively with ABAP devs.
  <br/>
  &bull; &nbsp; &nbsp;Familiar with GR/IR, OBYC settings, movement types, and warehouse performance tuning.
  <br/>
  &bull; &nbsp; &nbsp;Experience with SAP activation and transport management, client copies, system landscape understanding.
  <br/>
  &bull;&nbsp; &nbsp; Strong stakeholder management and workshop facilitation skills.
  <br/>
  &bull; &nbsp; &nbsp;Analytical thinking, process improvement orientation, and decision-making under pressure.
  <br/>
  &bull; &nbsp; &nbsp;Coaching mindset to upskill team members.
  <br/>
  Certifications (preferred)
  <br/>
  &bull; &nbsp; &nbsp;SAP Certified Application Associate &mdash; Procurement with SAP ERP or SAP S/4HANA
  <br/>
  &bull; &nbsp; &nbsp;SAP Certified Application Associate &mdash; Warehouse Management (or EWM)
  <br/>
  KPIs / Success Metrics
  <br/>
  &bull; &nbsp; &nbsp;On-time delivery of configuration and project milestones.
  <br/>
  &bull; &nbsp; &nbsp;Reduction in inventory discrepancies and shrinkage post-implementation.
  <br/>
  &bull; &nbsp; &nbsp;Improved warehouse throughput / decreased order cycle time.
  <br/>
  &bull; &nbsp; &nbsp;Reduction in manual interventions for inbound/outbound processes and fewer EDI/IDoc errors.
  <br/>
  &bull; &nbsp; &nbsp;User adoption/training completion rates and decreased incident tickets after stabilization.
 </p>
 Education   Bachelor&rsquo;s Degree in Computer Science or Supply Chain / Logistics
</div>


Sr. IT Specialist - Aftersales (WMS &MM)

Siemens

<div>
 <strong>
  Job Title:
 </strong>
 Sales Manager &ndash; Join Our Growing Siemens Kuwait Team
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Kuwait City
 <br/>
 <br/>
 <strong>
  About Siemens:
  <br/>
  <br/>
 </strong>
 Siemens is a global leader in engineering and technology, shaping the future with 140 years of innovation across 190+ countries. We specialize in cutting-edge grid software solutions, driving the energy transition across the Middle East and Africa. Our focus is on empowering grid operators, utilities, municipalities, and industries with digital solutions that are transforming the energy landscape.
 <br/>
 <br/>
 <strong>
  Role Overview:
  <br/>
  <br/>
 </strong>
 We are seeking a highly driven and experienced Sales Manager with technical background in Protection devices to lead and grow our business in Kuwait. In this role, you will manage key internal and external stakeholders, drive order intake aligned with business targets, and secure sustainable BTA margins. You will play a central role in business development, marketing support, customer engagement, and technical proposal development.
 <br/>
 <br/>
 You will combine strong commercial acumen with technical understanding, guiding customers throughout the entire sales cycle&mdash;from initial engagement and technical consulting to solution integration, presentations, product demonstrations, and new product introductions.
 <br/>
 <br/>
 This is an exciting opportunity for a seasoned sales professional with a strong presence in the Kuwait market and a passion for delivering top-tier solutions in a dynamic environment.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Take full ownership of the assigned product portfolio (protection devices) across all sales channels in Kuwait (Channel Partners, Distributors, Agents, System Integrators, OEM Partners).
  </li>
  <li>
   Plan, drive, and monitor achievement of agreed sales targets, ensuring strong market coverage and penetration.
  </li>
  <li>
   Identify, onboard, and develop new sales channels and partners to strengthen market reach.
  </li>
  <li>
   Develop and implement effective sales strategies, contributing to both departmental and Business Unit objectives.
  </li>
  <li>
   Lead business planning activities, including market transparency, forecasting, and opportunity identification.
  </li>
  <li>
   Utilize Salesforce for planning, pipeline visibility, forecasting, and reporting.
  </li>
  <li>
   Actively support tendering processes, including RFQ analysis, proposal building, and LoA (Limits of Authority) reviews.
  </li>
  <li>
   Provide early risk assessments and value-based insights to maximize win probability and margin quality.
  </li>
  <li>
   Continuously analyze market trends and competitor activities, ensuring the business maintains a competitive advantage.
  </li>
  <li>
   Monitor the Business Unit portfolio and anticipate customer needs to shape market-driven strategies.
  </li>
  <li>
   Collaborate closely with the Business Unit to build strong product and solutions knowledge within the sales organization.
  </li>
  <li>
   Support and lead new product launches, campaigns, and promotions, maximizing customer awareness and sales opportunities.
  </li>
  <li>
   Build, manage, and grow long-term relationships with key customers in Kuwait.
  </li>
  <li>
   Organize and lead sales workshops, seminars, technical sessions, and events, strengthening brand presence and engagement.
  </li>
  <li>
   Actively participate in industry and utility organizations to enhance market visibility and influence.
  </li>
  <li>
   Coach and support sales teams with training, best practices, and strategic guidance.
  </li>
  <li>
   Work closely with cross-country teams and Business Units to ensure seamless execution of customer solutions and strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Skills &ndash; Digital and Solid:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in electrical engineering, mechanical engineering, or a related technical discipline.
  </li>
  <li>
   Minimum 10 years of experience in sales, account management, or similar roles within the Kuwait market or regional power/industrial sectors.
  </li>
  <li>
   Proven track record in Sales &amp; Marketing, Tendering, Project Management, and Site Execution.
  </li>
  <li>
   Advanced experience and strong technical command of protection relays including configuration, application engineering, testing support, and fault analysis. Ability to guide customers on protection philosophies, setting coordination, and application across feeders, transformers, generators, motors, and busbars.
  </li>
  <li>
   Deep understanding of protection integration within digital substations, including IEC 61850, RTU/HMI systems, redundancy concepts, and coordination with EPCs and utilities.
  </li>
  <li>
   Expertise in fault analysis, relay coordination, FAT/SAT support, and troubleshooting during commissioning and operation stages.
  </li>
  <li>
   Strong ability to analyze customer RFQs, develop high-quality proposals, and clearly understand technical needs.
  </li>
  <li>
   Deep understanding of technical specifications from MEW, KNPC, KOC, JO, or similar major customers in Kuwait.
  </li>
  <li>
   Knowledge of the LoA process and related commercial approval workflows.
  </li>
  <li>
   Excellent presentation skills and the ability to communicate confidently with customers, partners, and internal teams.
  </li>
  <li>
   Strong teamwork skills, with proven experience collaborating across local teams, cross-Business Units, and international stakeholders.
  </li>
  <li>
   Understanding of organizational change dynamics and ability to drive/support change initiatives.
  </li>
  <li>
   Advanced knowledge of compliance, ethical business conduct, and regulatory requirements.
  </li>
  <li>
   Solid understanding of information security standards and compliant usage of digital tools.
  </li>
  <li>
   Fluent in English; proficiency in Arabic is an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A dynamic, flexible, and modern work environment.
  </li>
  <li>
   Opportunities for personal growth and continuous learning within a collaborative team.
  </li>
  <li>
   Competitive salary with performance-driven incentives.
  </li>
  <li>
   A comprehensive benefits package, including social and financial perks.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What else do you need to know?
  <br/>
  <br/>
 </strong>
 As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference.
 <br/>
 <br/>
 Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at https://www.siemens.com/global/en.html
 <br/>
 <br/>
 At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
 <br/>
 <br/>
 We are looking forward to receiving your online application.
 <br/>
 <br/>
 Please note: Only complete applications can be considered in the selection process.
</div>


Sales Manager – Join Our Growing Siemens Kuwait Team

Alghanim INDUSTRIES

<b>Date:</b> 15 Jan 2026
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Job Summary
<br>This role acts as the strategic interface between the Sales & CRM functions and the IT organization, ensuring that technology investments and digital solutions are tightly aligned with the group strategic goals. The ideal candidate is highly skilled and business-savvy with deep expertise in automotive sales processes, CRM platforms, and Dealer Management Systems (DMS). S/he should also have hands-on experience in system analysis, strong domain knowledge in automotive retail, and a proven ability to bridge technical and business teams effectively. Job Responsibilities
<br><br>
<b>Business Partnership & Strategy Alignment:</b><br>
<ul>
<li>Serve as the primary IT liaison for vehicle Sales and CRM operations.</li>
<li>Understand and translate business objectives and sales processes into technology requirements.</li>
<li>Proactively identify digital solutions that drive sales performance, customer experience, and CRM maturity.</li>
<li>Support strategic planning, budgeting, and digital roadmap development for the commercial domain.</li>
<li>Ensure seamless integration between Sales, CRM, DMS, and OEM systems.</li>
</ul>
<b>CRM & Dealer Management Expertise:</b><br>
<ul>
<li>Act as subject matter expert for CRM systems (PROAXIA, Salesforce, Genesys, etc) and automotive DMS platforms (PROAXIA, Keyloop, etc...).</li>
<li>Lead CRM and Sales enhancements, integrations, and automation initiatives.</li>
<li>Ensure seamless data flow and alignment between DMS, CRM, and BI tools.</li>
<li>Define and enforce data governance and quality standards across systems.</li>
</ul>
<b>Solution Design & System Analysis:</b><br>
<ul>
<li>Conduct deep-dive analysis of current processes and system workflows to identify gaps and optimization opportunities.</li>
<li>Collaborate with business analysts, developers, and external vendors to design and implement solutions.</li>
<li>Prepare functional specifications, use cases, and support UAT execution with stakeholders.</li>
<li>Ensure solutions meet business requirements, scalability, and compliance standards.</li>
<li>Analyze sales and CRM processes to identify improvement opportunities.</li>
<li>Configure and customize CRM workflows to align with business objectives.</li>
</ul>
<b>Project Delivery & Change Management:</b><br>
<ul>
<li>Lead or support IT projects in the sales and CRM space from initiation to post-implementation review.</li>
<li>Drive user adoption, training, and continuous improvement efforts.</li>
<li>Ensure effective change management practices are followed during system rollouts and enhancements.</li>
</ul>
<b>User Training & Support:</b><br>
<ul>
<li>Train sales teams on CRM functionalities and best practices.</li>
<li>Provide ongoing support for system usage and enhancements. Candidate Requirements</li>
</ul>
<b>Education:</b><br>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or related field.</li>
<li>Advanced degree (MBA or MSc in Information Systems) is a plus.</li>
</ul>
<b>Experience:</b><br>
<ul>
<li>Minimum 5 years in IT roles with focus on CRM and Sales systems, preferably in Automotive or Retail.</li>
<li>Proven experience in the automotive industry, specifically in CRM & sales operations and CRM systems.</li>
<li>Strong understanding of automotive Dealer Management Systems (DMS) and their integration with CRM/ERP platforms.</li>
</ul>
<b>Technical Skills:</b><br>
<ul>
<li>Expert knowledge of CRM related platforms and applications (e.g., Salesforce, Genesys).</li>
<li>Hands-on experience with system analysis, process mapping, and functional documentation.</li>
<li>Excellent communication and stakeholder engagement skills.</li>
<li>Understanding of enterprise integration (APIs, middleware, etc.).</li>
<li>Strong understanding of data analytics and reporting tools.</li>
</ul>
<b>Key Competencies:</b><br>
<ul>
<li>Business acumen and domain expertise in automotive sales.</li>
<li>Strong analytical and critical thinking.</li>
<li>Ability to lead cross-functional initiatives and influence without authority.</li>
<li>Collaborative mindset and problem-solving orientation.</li>
</ul>
<b>Preferred Certifications & Knowledge:</b><br>
<ul>
<li>SAP, Salesforce, or Microsoft Dynamics Sales & CRM Certification.</li>
<li>PMP, PRINCE2, Agile Scrum Master, or ITIL is a plus.</li>
<li>Cloud technologies knowledge and architectures (e.g., Azure, AWS, etc…)</li>
<li>Experience with OEM-specific CRM systems (GM,Ford,Honda,BYD,Toyota, BMW, Mercedes-Benz, etc.).</li>
<li>Knowledge of marketing automation tools and customer engagement platforms.</li>
<li>Certification in CRM systems or ITIL framework</li>
</ul>


Sr. IT Specialist - Sales & CRM Systems

UNITED STEEL INDUSTRIAL CO.

<div>
 We are looking for a talented and skilled Business Analyst I - ERP Technical (ABAP/S4 HANA) to join our multicultural and diverse team in Kuwait. You will be responsible in facilitating technical assistance and leadership in the creation and delivery of technology solutions aligned with business needs across various modules, and monitor KPIs to ensure system performance, solution effectiveness, and user satisfaction.
 <br/>
 <br/>
 <strong>
  KEY ACCOUNTABILITIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Implement and maintain codes, applications, and systems by developing, customizing, enhancing, and fixing solutions based on business needs. s.
  </li>
  <li>
   Facilitate requirement gathering by communicating with business analysts and users to clarify specifications and translate them into technical deliverables.
  </li>
  <li>
   Implement systems, applications, and solutions according to agreed specifications, timelines, and allocated budget.
  </li>
  <li>
   Facilitate improvement initiatives by conducting feasibility studies, research, development, prototyping, and proof-of-concept (PoC) to recommend enhancements for existing systems, solutions, and processes.
  </li>
  <li>
   Implement code changes and configuration updates, ensuring consistency and conformance with established programming standards, guidelines, and IT policies.
  </li>
  <li>
   Monitor integration system activities, including scalability, availability, and archiving, and ensure adherence to defined SLAs.
  </li>
  <li>
   Implement and translate technical and business requirements into clear and detailed technical designs.
  </li>
  <li>
   Prepare training materials and communicate system usage by supporting training sessions for end users and team members.
  </li>
  <li>
   Monitor incidents raised by users and ensure closure within defined timelines, quality standards, and documentation requirements.
  </li>
  <li>
   Recommend solutions to reduce recurring incidents and improve system stability.
  </li>
  <li>
   Document each incident and newly implemented process in alignment with IT documentation standards and audit requirements.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications, Experience &amp; Skills
  <br/>
  <br/>
 </strong>
 <strong>
  REQUIRED:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or Bachelor&rsquo;s Degree in Information Technology, Software Engineering, Computer Engineering/Science, or related field
  </li>
  <li>
   SAP ABAP Certification (Advantage)
  </li>
  <li>
   Technical certifications in Fiori/UI5, OData, or HANA (Advantage).
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PREFERED:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma: Minimum 7 Years of relevant experience with 5 years SAP ABAP experience
  </li>
  <li>
   Bachelor&rsquo;s Degree: Minimum 5 Years of relevant experience with 3 years SAP ABAP experience.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  JOB SPECIFIC SKILLS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understanding SAP integration technologies (IDocs, RFCs, APIs).
  </li>
  <li>
   Strong programming knowledge in SAP ABAP, including OO-ABAP, Workflows, Enhancements, BAPIs/BADIs.
  </li>
  <li>
   Performing unit testing, code review, troubleshooting, and performance tuning.
  </li>
  <li>
   Analytical and problem-solving skills with ability to translate business needs into system solutions.
  </li>
  <li>
   Effective communication with business stakeholders, IT teams, and external partners.
  </li>
  <li>
   Understanding of ITIL processes, incident management, and change management.
  </li>
 </ul>
</div>


Business Analyst - ERP Technical (SAP ABAP/S4 HANA)

Dar Al Shifa Hospital

<p><div><div><div><div><p><b>Main Duties and Responsibilities/Performance Standards</b></p><br>
</div></div><br>
<div><div><p>1</p><br>
</div><div><p>Interprets routine administrative policies and procedures as necessary; provides information to the public with regards to these policies.</p><br>
</div></div><br>
<div><div><p>2</p><br>
</div><div><p>Provides administrative support for the laboratory department including various secretarial duties that include: typing, transcribing and maintaining department filing system and calendars for department personnel &amp; follow up appointments.</p><br>
</div></div><br>
<div><div><p>3</p><br>
</div><div><p>Responsible for HR-administrative tasks in the department.</p><br>
</div></div><br>
<div><div><p>4</p><br>
</div><div><p>Types routine correspondence and reports using personal computer.</p><br>
</div></div><br>
<div><div><p>5</p><br>
</div><div><p>Operates office equipment such as photocopier, and fax machine.</p><br>
</div></div><br>
<div><div><p>6</p><br>
</div><div><p>Answers the telephone, screens callers, takes and relays messages, responds to telephone inquiries including substantive questions not requiring a technical knowledge and greets visitors.</p><br>
</div></div><br>
<div><div><p>7</p><br>
</div><div><p>Communication orally and electronically with departments.</p><br>
</div></div><br>
<div><div><p>8</p><br>
</div><div><p>Interprets and transcribes dictation by pathologists and transcribes medical dictation to provide a permanent record of patient care using the formats.</p><br>
</div></div><br>
<div><div><p>9</p><br>
</div><div><p>Adheres to policies and procedures, quality assurance/control program, safety, infection control and environment standards in the performance of duty.</p><br>
</div></div><br>
<div><div><p>10</p><br>
</div><div><p>Demonstrates an understanding of the medical-legal implications and responsibilities related to the transcription of patient records to protect the patient and the institution, and maintains confidentiality of matters relating to patients.</p><br>
</div></div><br>
<div><div><p>11</p><br>
</div><div><p>Maintains an effective written and oral communication system that assures prompt and accurate patient results reporting system. As well as delivering results (reports) and effective exchange of information with laboratory sections and other hospital departments</p><br>
</div></div><br>
<div><div><p>12</p><br>
</div><div><p>Operates designated word processing, dictation, and transcription equipment as directed to complete assignments</p><br>
</div></div><br>
<div><div><p>13</p><br>
</div><div><p>Maintains accuracy of assigned laboratory reports.</p><br>
</div></div><br>
<div><div><p>14</p><br>
</div><div><p>Expands job-related knowledge and skills to improve performance and adjust to change.</p><br>
</div></div><br>
<div><div><p>15</p><br>
</div><div><p>Cleans equipment and working areas as per infection control policies.</p><br>
</div></div><br>
<div><div><p>16</p><br>
</div><div><p>Maintains required records, reports. As well as established procedures for the retention of laboratory records and materials as required.</p><br>
</div></div><br>
<div><div><p>17</p><br>
</div><div><p>Enters data and results as needed into the computer and/or ensures that the communication between equipment and computer generating results is working.</p><br>
</div></div><br>
<div><div><p><b>Qualifications, Competences and Skills</b></p><br>
</div></div><br>
<div><div><p><b><i>Education</i></b></p><br>
</div></div><br>
<p></p><div><div><p>High School graduate or equivalent, an Associate&rsquo;s degree is preferred, Both basic laboratory and customer service experience is desired but not required</p><br>
</div></div><br>
<div><div><p><b><i>Language</i></b></p><br>
</div></div><br>
<p></p><div><div><p>High proficiency in English language.</p><br>
</div></div><br>
<div><div><p><b><i>Computer Proficiency</i></b></p><br>
</div></div><br>
<p></p><div><div><p>Basic computer skills and laboratory information system.</p><br>
</div></div><br>
<div><div><p><b><i>Required skills</i></b></p><br>
</div></div><br>
<div><div><p>1</p><br>
</div><div><p>Must be fluent in oral and written English.</p><br>
</div></div><br>
<div><div><p>2</p><br>
</div><div><p>Coordinating multiple projects and meeting deadlines</p><br>
</div></div><br>
<div><div><p>3</p><br>
</div><div><p>Maintaining accurate records and files</p><br>
</div></div><br>
<div><div><p>4</p><br>
</div><div><p>Use of computers and computer applications and software</p><br>
</div></div><br>
<div><div><p>5</p><br>
</div><div><p>Establishing and maintaining effective working relationships with those contacted in the course of the work</p><br>
</div></div><br>
<div><div><p>6</p><br>
</div><div><p>Making arithmetical calculations quickly and accurately</p><br>
</div></div><br>
<div><div><p><b><i>Principle Working Relationships and Remarks</i></b></p><br>
</div></div><br>
<div><div><p>1</p><br>
</div><div><p>Histopathology Consultant &amp; Registrar</p><br>
</div></div><br>
<div><div><p>2</p><br>
</div><div><p>Histopathology Laboratory supervisor</p><br>
</div></div><br>
<div><div><p>3</p><br>
</div><div><p>laboratory data-entry clerks</p><br>
</div></div><br>
<div><div><p>4</p><br>
</div><div><p>Laboratory receptionists</p><br>
</div></div><br>
<div><div><p>5</p><br>
</div><div><p>Laboratory technologists</p><br>
</div></div><br>
<div><div><p>6</p><br>
</div><div><p>Laboratory Quality officer and Safety officer</p><br>
</div></div><br>
<div><div><p>7</p><br>
</div><div><p>Head of Laboratory</p></div></div></div></div></p>

Data Entry Clerk

<b>Date:</b> 19 Jan 2026
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Long Description Job Summary
<br>We are seeking an experienced IT professional to join our Automotive Dealership’s IT team. The ideal candidate will be responsible for managing, supporting, and optimizing IT systems that enable After-Sales business processes, including service, spare parts, warranty, and customer support operations. This role requires strong technical expertise combined with a deep understanding of Automotive dealership processes Job Responsibilities
<br><br>
Provide end-to-end support for Dealer Management Systems (DMS) and related applications used in After-Sales operations
<br><br>
Troubleshoot and resolve technical issues promptly to minimize downtime
<br><br>
Ensure integration between service, parts, and finance modules
<br><br>
Ensure timely resolution of incidents, requests, adherence to SLAs, and delivery of quality IT services
<br><br>
Strong knowledge of Dealer Management Systems (SAP – Proaxia VSS or any relevant DMS applications
<br><br>
Familiarity with ERP systems and integration with OEM platforms
<br><br>
Understanding of After-Sales processes (service booking, workshop operations, spare parts, warranty
<br><br>
Experience with OEM-specific systems (GM,FORD,HONDA, etc.)
<br><br>
Knowledge of BI tools for reporting and analytics
<br><br>
Provide training to key users and assist with post-implementation support
<br><br>
Support UAT activities and ensure smooth deployment of enhancements
<br><br>
Identify opportunities to enhance system performance and IT operational efficiency
<br><br>
Candidate Requirements
<br><br>
Degree in Computer Science or Engineering related field
<br><br>
8-10 Years of Automotive Dealership experience
<br><br>
Worked with SAP Proaxia VSS - any Dealer management systems / ERP
<br><br>
Skills (Behavioral and Technical)
<br><br>
Excellent written and verbal communication skills.
<br><br>
Excellent understanding of Automotive aftersales business processes
<br><br>
Proven skills to work effectively across internal & external functional areas
<br><br>
Knowledge of IT reporting & Analytical tools
<br><br>
Understanding of programming languages
<br><br>
Ability to communicate technical concepts to non-technical users effectively
<br><br>
Strong interpersonal skills and the ability to work well in a team environment
<br><br>
Excellent problem - solving and analytical skills

Sr. IT Specialist - Aftersales

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