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business development manager direct supply

Emerging Travel Group

<div>Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients &mdash; from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a Business Development Manager Direct Supply at ETG, you will play a key role in growing our hotel portfolio. Your main focus will be identifying promising hotel partners, building strong relationships, and securing new collaborations. The role combines commercial skills with a solid understanding of hotel systems and effective project management. From negotiating partnerships to supporting onboarding, you will be central to driving our growth and long-term success!
This is a remote vacancy open to candidates residing in Turkey, preferably Istanbul.
Job Responsibilities:<ul><li>
Conduct thorough market analysis and research to identify potential opportunities for growth in designated destinations;</li><li>
Stay abreast of industry trends, competitor activities, and market demands to inform contracting strategies;</li><li>
Utilize extranet tools and negotiation skills to directly contract with hotels, ensuring favourable terms, rates, and inventory allocation;</li><li>
Build and maintain strong relationships with hotel partners to maximise mutual benefits and enhance our competitive position;</li><li>
Negotiate competitive rates, discounts, and value added amenities with hotel partners to secure preferential pricing for our clients;</li><li>
Proactively communicate special offers, promotions, and unique selling points to clients to enhance their overall experience and satisfaction;</li><li>
Monitor the performance of contracted hotels, including occupancy rates, revenue generation, and client feedback;</li><li>
Ensure that contracted rates align with market demands and client expectations while maintaining profitability for the company;</li><li>
Manage the entire contracting process, from initial negotiations to contract execution and renewal;</li><li>
Ensure all contractual agreements are accurately documented, compliant with company policies, and effectively communicated to relevant stakeholders;</li><li>
Collaborate closely with internal stakeholders, including sales, operations, and product teams, to align contracting efforts with business objectives and client needs;</li><li>
Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;</li><li>
Provide regular updates and reports on market trends, contracting activities, and performance metrics;</li><li>
Ensure compliance with legal and regulatory requirements governing hotel contracts, including data privacy, antitrust laws, and industry standards;</li><li>
Mitigate potential risks associated with contract negotiations and maintain a thorough understanding of contractual terms and conditions.</li></ul> 

Requirements 
<ul>
<li>Relevant Experience. 3+ years of successful experience in online travel industry or hotel contracting role within the hospitality industry; established network of hotel contacts and business leads.</li>
<li>Analytical skills. Demonstrated experience in market analysis and strategy development, used to data-driven decision-making, metrics-driven and good with numbers.</li>
<li>Negotiation skills. Experience in negotiating contracts and agreements with accommodation partners;</li>
<li>Familiarity with revenue management principals &amp; strategies.</li>
<li>Personal skills. Ambitious, team player, eager to learn, proactive, results-oriented and comfortable in a fast-paced environment. Strong communication skills, both verbal and written, to interact with hotels and internal teams, as well as excellent organizational skills to manage multiple hotel contracts and agreements simultaneously.</li>
<li>International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG&rsquo;s global presence.</li>
<li>Language knowledge. Fluent in Turkish and proficient in English; other languages is a plus.</li>
<li>Travel Requirements. Up to 30% of travel time may be required.</li> 
</ul> 
 
Benefits 
<ul>
<li>Flexible schedules and opportunity to work remotely.</li>
<li>Ambitious and supportive team who love what they do, appreciate each other, and grow together.</li>
<li>Internal programs for adaptation and training, development of soft skills, and leadership abilities.</li>
<li>Partial compensation for participating in external training and conferences.</li>
<li>Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.</li>
<li>Corporate prices on hotels and travel services.</li>
<li>MyTime Day Off - an extra non-working day without loss of compensation.</li>
</ul>Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice.</div>

Business Development Manager, Direct Supply

Hilton

<div>Non-F&amp;D &amp; Service Procurement Manager<h2 class="jobSectionHeader">
Job Description</h2>
Position Title: Non-F&amp;D &amp; Service Procurement Manager
Department: Hilton Supply Management
Reports to Title: Procurement Manager T&uuml;rkiye
Location: Hilton Regional Office T&uuml;rkiye
<h2 class="jobSectionHeader">About Hilton Supply Management</h2>
Hilton Supply Management (HSM) is the largest hospitality group procurement organization and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton as non-Hilton branded hotels. With more than 18,000 hotels in our program (including over 10,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers &ndash; ensuring direct savings on the product &amp; services for hotel partners.<h2 class="jobSectionHeader">
About Hilton</h2>
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 8,800 properties with more than 1.3M rooms in 139 countries and territories. Founded in 1919, we have defined the hospitality industry and established a portfolio of world-class brands, including our flagship Hilton Hotels &amp; Resorts brand, which is the most recognized hotel brand in the world. We have more than 226 million members in our award&ndash;winning customer loyalty program, Hilton Honors.<h2 class="jobSectionHeader">
Position Statement</h2>
The T&uuml;rkiye region within Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of Non-F&amp;D &amp; Service to all managed properties and those franchise and third-party hotels signed to Hilton Supply Management agreements. Primary responsibilities will be overseeing the entire procurement process and HSM competitiveness, which will include the procurement of Non-F&amp;D &amp; Service categories within the T&uuml;rkiye region.
Position Summary<ul><li>
To plan, organize, direct, and control the Purchasing and Supply Management functions for all Non-Food &amp; Services categories within the specified functional Area for Hilton.</li><li>
Ensuring that technical equipment, engineering services, CAPEX, FF&amp;E, MRO, Energy, Facility Management, and outsourced operational services are procured at the optimal total cost of ownership while adhering to Hilton standards, operational specifications, purchasing best practices, and global procurement policies.</li><li>
Direct supervision and management of reports as detailed.</li><li>
Working with and representing the Purchasing function with key stakeholders such as Finance, Engineering, Operations, and Development.</li><li>
To provide functional and operational management to any corporate or cluster purchasing teams based in the area and to provide support as required to hotel-based purchasing resources across the area.</li><li>
To ensure that all procurement tools (such as Birchstreet, Coupa Smart Spend) are implemented and maintained.</li><li>
Provide effective management to the Non-F&amp;D &amp; Services Buyer (where applicable).</li></ul><h2 class="jobSectionHeader">
Strategic Procurement &amp; Business Operations 55%</h2><ul><li>
Lead local and national tenders within Non-Food &amp; Services categories, including technical projects and service agreements.</li><li>
Negotiate pricing and commercial terms with suppliers at local and national levels.</li><li>
Conduct price benchmarking and lifecycle cost analysis to ensure competitive positioning across M/L, franchised properties, and 3rd party hotels.</li><li>
Maintain supplier data and pricing in procurement systems (e.g., Birchstreet, Coupa Smart Spend).</li><li>
Ensure implementation and compliance with national, pan-European, and global agreements including MSAs and FSAs.</li><li>
Monitor supplier performance and product/service quality.</li><li>
Stay informed on relevant procurement laws, technical regulations, and compliance requirements.</li><li>
Support the growth and implementation of Group Purchasing Organization (GPO) initiatives where applicable</li></ul><h2 class="jobSectionHeader">
Organisational activities 20%</h2><ul><li>
Report directly to National Procurement Manager (NPM)</li><li>
Report on a monthly/or weekly basis to the NPM of current system status, project status, needs of the properties or concerns regarding the suppliers&rsquo; performance and products&rsquo; quality</li><li>
Report contract negotiation results, tenders, savings capture, and cost avoidance in Coupa Smart Spend.</li><li>
Act as the primary liaison between the regional procurement leadership and hotel operations, ensuring seamless communication and alignment of procurement goals.</li><li>
Address technical supply challenges and ensure timely resolution with suppliers.</li><li>
Ensure to receive as much as possible information about local needs and issues.</li><li>
Ensure maximum visibility of local technical requirements and operational risks.</li><li>
Ensure follow-up of consistence item handling internally.</li><li>
Communicate procurement updates, CAPEX frameworks, and service agreements through internal channels.</li><li>
Foster strong relationships with hotel leadership, Engineering, Finance and Operations teams</li></ul><h2 class="jobSectionHeader">
Strategic Development &amp; Compliance 20%</h2><ul><li>
Lead the development and execution of procurement strategies across Non-Food &amp; Services categories, ensuring alignment with brand standards, technical compliance, and ESG targets.</li><li>
Provide strategic guidance to hotel and engineering teams on supplier selection, technical specifications, and cost optimization opportunities.</li><li>
Regularly review and rationalize nominated suppliers across technical and service categories.</li><li>
Be aware of and apply Hilton purchasing, financial and environmental policies, CSR and ESG activities.</li><li>
Ensure hotel teams are informed about nominated suppliers, service standards, and compliance requirements.</li><li>
Develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person or via telephone.</li></ul><h2 class="jobSectionHeader">
Human Resources 5%</h2><ul><li>
Provide effective leadership and development to the Non-F&amp;D &amp; Services Buyer (where applicable).</li><li>
Motivate and guide team members to achieve high performance and professional development.</li></ul>
In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company or departmental objective.<h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
Complete knowledge of F&amp;D purchasing procedures and supply chain.</li><li>
Strong understanding of strategic sourcing, CAPEX procurement, lifecycle costing, and contract governance.</li><li>
Demonstrated competence to manage multiple priorities and complex technical projects in a hands-on capacity.</li><li>
Proficiency in sourcing applications and MS Office Suite.</li><li>
BA/BS/Bachelor's Degree or experience in lieu thereof.</li><li>
Excellent negotiation, analytical, and problem-solving skills.</li><li>
Strong interpersonal and communication abilities.</li><li>
High attention to detail and organizational skills.</li><li>
Demonstrated ability to self-motivate, manage multiple priorities and deliver results.</li><li>
Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions</li><li>
Ability to communicate complex technical and commercial concepts clearly across the organization.
</li></ul><h2 class="jobSectionHeader">Preferred Qualifications</h2><ul><li>
Experience in procurement and supply chain management (minimum 8+ years) in a senior-level role within hospitality or multi-site environments.</li><li>
Strong commercial and negotiation capability managing complex service and CAPEX contracts.</li><li>
Functional knowledge of various global back-office systems (e.g. BSS, NAV, PSFT, Sun, Navision)</li><li>
MS/MA/Master's Degree or experience in lieu thereof</li><li>
Business fluency in Turkish and English; proficiency in an additional language is a plus</li><li>
International or national multi-site experience preferred.</li></ul></div>

Non-F&D & Service Procurement Manager

ManpowerGroup Türkiye

<div>
 
 We are looking for a
 
 &ldquo;Lean Manager &rdquo;
 
 for one of our client who is a leading global company.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 &bull; Own and drive the Lean Transformation roadmap across multiple sites
 
 
 &bull; Establish and govern campus-based Lean frameworks and standards
 
 
 &bull; Lead cost optimization and productivity initiatives with measurable business impact
 
 
 &bull; Build, manage and develop the Lean team, ensuring capability growth and succession readiness
 
 
 &bull; Deploy structured problem-solving methodologies (5S, A3, Kaizen, Visual Management, SQDIP, Standard Work)
 
 
 &bull; Own KPI governance and performance review mechanisms
 
 
 &bull; Lead cross-functional improvement programs with high stakeholder exposure
 
 
 &bull; Ensure sustainability of improvements through structured governance
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Engineering or related field
 
 
 &bull;
 
 7+ years of experience
 
 in Lean, Continuous Improvement or Operational Excellence
 
 
 &bull;
 
 Fluent in English (written and spoken)
 
 
 
 &bull; Proven team management and people development experience
 
 
 &bull; Experience managing large-scale, multi-site transformation initiatives
 
 
 &bull; Strong knowledge of warehouse / supply chain operations
 
 
 &bull; Demonstrated business impact through cost and productivity improvements
 
 
 &bull; Strong stakeholder management skills
 
 
 &bull; Advanced analytical and problem-solving capabilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 LinkedIN &uuml;zerinden elektronik olarak iletece&gbreve;iniz ki&scedil;isel bilgileriniz, 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ve ilgili mevzuat &ccedil;er&ccedil;evesinde, Manpower Group T&uuml;rkiye taraf&inodot;ndan yaln&inodot;zca &Scedil;irketimizden talep etti&gbreve;iniz hizmetlerin sunulabilmesi ve bu hizmetlerin s&uuml;reklili&gbreve;inin sa&gbreve;lanmas&inodot; ama&ccedil;lar&inodot;yla saklanabilecek, i&scedil;lenebilecek ve verilen servisin gerektirdi&gbreve;i hallerde yurti&ccedil;inde ve yurtd&inodot;&scedil;&inodot;nda yerle&scedil;ik 3. ki&scedil;ilerle payla&scedil;&inodot;labilecek olup, ki&scedil;isel verileriniz hi&ccedil;bir &scedil;ekilde hukuka ve d&uuml;r&uuml;stl&uuml;k kural&inodot;na ayk&inodot;r&inodot; &scedil;ekilde ba&scedil;kalar&inodot; ile payla&scedil;&inodot;lmayacak ve i&scedil;leme sebebi d&inodot;&scedil;&inodot;nda ba&scedil;ka ama&ccedil;larla kullan&inodot;lmayacakt&inodot;r. Ki&scedil;isel verileriniz yaln&inodot;zca i&scedil;leme amac&inodot;n&inodot;n gerekli k&inodot;ld&inodot;&gbreve;&inodot; s&uuml;re boyunca saklanacak olup talebiniz &uuml;zerine silinecek veya imha edilecektir. Detayl&inodot; bilgiye https://www.experis.com.tr/site/kisisel-verilerin-korunmasi/39 linkinden ula&scedil;abilirsiniz. Bu i&scedil;e ba&scedil;vurarak, &ouml;zge&ccedil;mi&scedil;inizin veritaban&inodot;m&inodot;zda yer almas&inodot;n&inodot; kabul etmi&scedil; oldu&gbreve;unuzu bildirmek isteriz.
 
 
</div>

Lean Manager

Routres

Routres International is an AI-powered digital commodities marketplace transforming the way global steel trade operates. By combining intelligent automation, real-time data, and intuitive user experience, we simplify procurement, optimize pricing, and accelerate deal-making for buyers and suppliers worldwide. Our platform enables faster transactions, transparent negotiations, and smart decision-making all within one unified digital ecosystem designed to bring efficiency, clarity, and innovation to the steel industry.1. Role SummaryThe Contract Operations Manager is responsible for overseeing the full lifecycle of commercial contracts and order management processes. This role ensures that all agreements are accurately prepared, reviewed, and negotiated in alignment with company policies and commercial objectives. Working closely with suppliers, logistics teams, and customers, the Contract Manager coordinates production timelines, shipment schedules, and delivery performance to guarantee operational accuracy and efficiency. The position also manages documentation, tracks order progress, resolves commercial and operational issues/claims, and provides regular reporting to support decision-making. A focus on risk mitigation, proactive problem-solving, and continuous process improvement is essential to drive optimal commercial and operational outcomes. This role works closely with all internal departments of the company: legal, operations, logistics, analytics, sales and procurement.2. Responsibilities:1. Marketplace Operations &amp; Order Fulfillment&middot; Manage the complete lifecycle of buyer&ndash;supplier transactions on the marketplace, ensuring accuracy, transparency, and on-time execution.&middot; Monitor key operational KPIs (order fulfillment rates, lead times, error rates)2. Team Collaboration &amp; Leadership&middot; Work closely with Sales, Procurement, Finance, Compliance, and Technology to align operational processes with business objectives.&middot; Lead and coordinate a cross-functional operations team, including logistics, procurement support, and order management.&middot; Oversee and coordinate day-to-day operational activities across the team.3. Contract Negotiations &amp; Coordination &amp; Claims&middot; Draft, review, and manage commercial contracts and related documentation in coordination with suppliers and customers. Ensure all terms align with company policies and commercial objectives.&middot; Participate in negotiations with suppliers and customers to secure favorable terms, mitigate risks, and ensure compliance with internal guidelines.&middot; Collaborate with suppliers, logistics teams, and customers to monitor production schedules, shipment timelines, and delivery performance.&middot; Maintain complete and accurate records for all operational documents, including purchase orders, specifications, invoices, and shipment records.&middot; Handle and document supplier and customer requests, modifications, and claims. Ensure claims are resolved efficiently and in accordance with company policies.4. Reporting &amp; Process Improvement: Provide management with regular updates on order and contract status, identify potential risks or delays, and recommend process improvements to enhance operational efficiency.Required Qualifications&middot; Bachelor&rsquo;s degree in Law, International Trade, Business Administration, Supply Chain, Operations, or a related field.&middot; 3+ years of experience in operations, logistics, supply chain, or marketplace operations or trading companies&middot; Strong analytical skills, with the ability to interpret KPIs, identify process inefficiencies, and propose data-driven improvements.&middot; Experience with digital tools, including ERP systems, CRM platforms, workflow automation tools, and advanced Excel/Google Sheets.&middot; Knowledge of international trade and logistics, including shipping terms, customs processes, and global supply chain workflows.&middot; Excellent communication skills, with the ability to manage relationships and collaborate effectively with suppliers, clients, and cross-functional teams.&middot; Strong organizational and multitasking ability, capable of handling multiple orders and projects simultaneously with high accuracy.&middot; Problem-solving and decision-making skills, with a proactive and solution-oriented mindset to resolve operational issues quickly and efficiently&middot; Languages: Fluency in English (Spanish is a plus) and willingness to travel when required.Job Type: Full-timePay: 80,000.00TRY - 170,000.00TRY per monthApplication Question(s):<ul><li>Do you have 3&ndash;5+ years of operations experience in steel, commodities, supply chain, logistics, or digital marketplaces?</li><li>Rate your experience managing the full contract lifecycle (drafting, reviewing, negotiating, execution).</li></ul>⭐ 1&ndash;5<ul><li>Do you have experience working with international suppliers or clients (Latin America, Europe, Asia)?</li></ul>✔ Yes / No<ul><li>Rate your proficiency in CRM tools, Excel, or Google Sheets for commercial analysis and reporting.</li></ul>⭐ 1&ndash;5Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Hybrid remote in Istanbul

Contract Operations Manager

DHL Supply Chain

<div>
 
 Let's be the part of our #TogetherUnstoppable team!
 
 
 
 
 DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.
 
 
 
 
 DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.
 
 
 
 
 DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.QUALIFICATIONS AND JOB DESCRIPTION
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Graduate of Business Administration, Economics, Finance, Accounting or Labor Economics departments of universities,
 </li>
 <li>
 Good command of English,
 </li>
 <li>
 Proficient in MS Office applications and preferably Oracle (AP, AR module),
 </li>
 <li>
 Preferably experienced in International Accounting Standards,
 </li>
 <li>
 Preferably a minimum of 2 years of experience in the service sector,
 </li>
 <li>
 Theoretical and practical knowledge of cost center and profit center accounting,
 </li>
 <li>
 Developed problem-solving and analytical skills,
 </li>
 <li>
 Successful in task tracking and time management, values collaboration and teamwork
 </li>
 <li>
 Familiar with general accounting practices and tax legislation, knows the uniform accounting system,
 </li>
 <li>
 Successful in human relations and communication,
 </li>
 <li>
 Has an analytical mindset, open to innovations and development,
 </li>
 <li>
 Prone to teamwork
 </li>
 <li>
 Residing in or near Esenyurt.
 
 
 
 </li>
 </ul>
 Job Description:
 
 
 
 <ul>
 <li>
 Reconciliation of domestic and foreign customer and supplier accounts
 </li>
 <li>
 Tracking supplier invoices from the e-invoice system, controlling and accounting processes
 </li>
 <li>
 Monitoring receivables and reporting
 </li>
 <li>
 Execution and recording of personnel expense control
 </li>
 <li>
 Checking costs at the end of the period
 </li>
 <li>
 Preparation of declarations, notifications, and surveys for official institutions
 </li>
 <li>
 Supporting fixed asset recording processes
 </li>
 <li>
 Assisting in the preparation of companies' financial reports
 </li>
 <li>
 Supporting VAT, Withholding Tax, Provisional Tax, etc. declaration processes
 </li>
 <li>
 Ensuring legal obligations are fulfilled.
 </li>
 </ul>
</div>

Accounting Specialist

Krila Consultancy

<div>Location: Istanbul, Turkey (Hybrid/Field)
Company: Edge Signal
Reports to: Customer Success &amp; Operations
Our client Edge Signal is an innovation-driven AI technology company based in Canada, providing an Edge AI platform for the world&rsquo;s largest retail groups. We don't install cameras or pull cables; we provide an intelligent &quot;Overlay&quot; that connects to existing CCTV infrastructure to generate high-value behavioral metrics.
We are looking for a Customer Success Manager to own the end-to-end delivery of our solution. You will be the &quot;bridge&quot; between our world-class development team in Canada and the operations teams of our Tier-1 clients.
What You Will Do<ul><li>Deployment Orchestration: Manage the end-to-end rollout of Edge Signal boxes across retail sites. You will coordinate logistics, verify hardware arrival, and ensure the onboarding process is seamless.</li><li>Technical Liaison: Act as the primary technical point of contact for client IT and Network departments. You will guide them through firewall permissions, NVR configurations, and IP address assignments.</li><li>Remote Site Auditing: Lead the remote configuration of cameras. You will assess camera angles, map RTSP streams, and determine the optimal setup for specific AI rules.</li><li>Team Leadership: Manage and mentor a junior operations team responsible for daily site health checks and basic onboarding tasks.</li><li>Process Architecture &amp; Documentation: You will own the &quot;Institutional Memory&quot; of our operations. You are responsible for clearly defining, documenting, and maintaining all onboarding and regular site-check procedures. Your goal is to ensure that information belongs to the organization, not a person, making our expansion &quot;anti-fragile&quot; and independent of any single individual.</li><li>Tooling &amp; Automation Strategy: You will identify manual friction points in the daily operations of your team and work directly with the development team to request and define the internal tools needed to automate health checks and simplify the management of 700+ sites.</li><li>Customer Success &amp; Reporting: Join weekly/bi-weekly client calls to report on site health, identify &quot;data gaps&quot; due to camera positioning, and translate AI snapshots into actionable operational insights.</li><li>Bug Triage: Act as the first filter for technical issues, determining if a problem is a site-specific issue or a software bug requiring escalation.</li></ul><ul><li> 
The Technical Diplomat: You can speak &quot;Networking&quot; with a firewall admin and &quot;Business Value&quot; with a Store Manager in the same hour.</li><li>Process-Obsessed Architect: You believe that if a process isn't documented, it doesn't exist. You take pride in improving systems over time so that the organization &quot;learns&quot; from every deployment and remains efficient even during personnel transitions.</li><li>Efficiency Advocate: You are not content with manual labor. You are constantly looking for ways to use technology to reduce the workload on your team, acting as a bridge between operational pain and engineering solutions.</li><li>Problem Solver: When a camera view is blocked or a port is closed, you don't just report the problem&mdash;you propose the fix.</li></ul>
Requirements<ul><li>Experience: 6&ndash;10 years in B2B Technical Operations, IT Project Management, or System Integration.</li><li>Background: Proven experience managing multi-site technology rollouts (Retail Tech, Security Systems, or Telco Infrastructure).</li><li>Technical Literacy: Comfortable with Networking basics (DHCP, Static IPs, Firewall rules) and Video infrastructure (NVRs, RTSP, IP Cameras).</li><li>Communication: Native Turkish and fluent English (to collaborate with our Canadian HQ and international customers).</li></ul>
Why Edge Signal?
You will join a &quot;kick-ass&quot; development team at the most exciting stage of a startup. You will have a direct impact on the organizational structure and the way we scale our AI to thousands of stores globally.</div>

Customer Success Manager (Retail AI)

ulrich medical

<div><div>Angestellt (Vollzeit) - m / w / d</div>
<div></div><div>09.03.2026
</div><div>Job-Nummer: req312</div>
<div>Bei ulrich medical begeistern wir uns f&uuml;r die Gesundheit und die Lebensqualit&auml;t von Menschen. Teilen Sie unsere Leidenschaft f&uuml;r Medizintechnik und widmen Ihre Energie gerne der Entwicklung und Vermarktung innovativer Produkte? Dann kommen Sie zu ulrich medical. Es erwartet Sie ein Unternehmen, in dem der Mensch im Mittelpunkt steht und Teamgeist gelebt wird, ein dynamisches Umfeld mit vielen M&ouml;glichkeiten sich beruflich und pers&ouml;nlich weiterzuentwickeln.
</div><div><h2 class="jobSectionHeader">Hier sind Sie gefragt</h2>
<ul><li>Sie erstellen eine rollierende Absatz- und Demandplanung auf Basis historischer Verkaufszahlen, Trends und saisonaler Schwankungen und legen damit die Grundlage f&uuml;r Bestands-, Produktions- und Kapazit&auml;tsplanungen entlang der Supply Chain</li><li>
Mithilfe moderner Analyseverfahren und Tools werden zuk&uuml;nftige Absatzentwicklungen bewertet, Abweichungen fr&uuml;hzeitig erkannt und passende Ma&szlig;nahmen abgeleitet. Dabei nutzen Sie statistische Forecast-Methoden und entwickeln Prognosemodelle kontinuierlich weiter</li><li>
In enger Zusammenarbeit mit dem Vertrieb werden Planungen plausibilisiert und an Marktver&auml;nderungen, Portfolioanpassungen und konkrete Kundenbedarfe angepasst. Sie koordinieren hierzu regelm&auml;&szlig;ige Abstimmungen im Rahmen des Sales &amp; Operations Planning (S&amp;OP) bzw. Integrated Business Planning (IBP)</li><li>
Sie &uuml;berf&uuml;hren die Absatz planung in das ERP-System, pr&uuml;fen zusammen mit Produktion, Einkauf und 
Supply Chain die Machbarkeit und moderieren Abstimmungen zu Plan abweichungen und Ziel konflikten. 
Dabei stellen Sie die Datenqualit&auml;t und Konsistenz der Planungsparameter sicher (z. B. Forecast, 
Sicherheitsbest&auml;nde, Planungshorizonte)</li><li>
Sie messen und reporten relevante Kennzahlen zur Absatz-, Bestands- und Forecast-Performance und verbessern kontinuierlich die Forecast-Qualit&auml;t. Typische Kennzahlen sind z. B. Forecast Accuracy, Forecast Bias, Service Level und Bestandsreichweiten</li><li>
Sie wirken aktiv bei der Einf&uuml;hrung und Weiterentwicklung des Planungssystems SAP Integrated Business Planning (IBP) mit und bringen Anforderungen aus dem Demand Planning in die System- und Prozessgestaltung ein</li></ul>
</div><div><h2 class="jobSectionHeader">Das bringen Sie mit</h2>
<ul><li>Sie verf&uuml;gen &uuml;ber ein abgeschlossenes Studium im Bereich Betriebswirtschaft, Wirtschaftsingenieurwesen, Supply Chain Management, Logistik, Produktionsmanagement oder einer vergleichbaren Fachrichtung</li><li>
Mehrj&auml;hrige Erfahrung im Demand Planning, in der Produktions planung, Disposition, im Supply Chain 
Management oder im Rahmen vertriebsnaher Schnittstellen ist von Vorteil</li><li>
Sie arbeiten sicher mit ERP-Systemen (z. B. Microsoft Dynamics NAV, SAP S/4HANA, SAP IBP) und verf&uuml;gen &uuml;ber sehr gute Excel-Kenntnisse; Erfahrung im Umgang mit Power BI ist von Vorteil</li><li>
Sie &uuml;berzeugen durch ausge pr&auml;gte analytische F&auml;hig keiten, hohe Zahlen affinit&auml;t, strukturiertes und 
eigen verantwortliches Arbeiten sowie ein hohes Prozess- und System verst&auml;ndnis. Idealer weise haben 
Sie bereits Erfahrung mit Planungs- und Forecasting-Tools (z. B. SAP IBP, APO oder Anaplan)</li><li>
In der Zusammenarbeit &uuml;berzeugen Sie durch klare Kommunikation, adressatengerechte Aufbereitung komplexer Themen und hohe Zuverl&auml;ssigkeit sowie Eigeninitiative bei der Weiterentwicklung von Prozessen und Methoden</li><li>
Sie arbeiten gerne bereichs&uuml;bergreifend und bringen ein gutes Verst&auml;ndnis f&uuml;r Zusammenh&auml;nge zwischen Vertrieb, Produktion, Einkauf und Supply Chain mit</li><li>
Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift runden Ihr Profil ab</li></ul>
</div><div><h2 class="jobSectionHeader">Das bieten wir Ihnen</h2>
Freuen Sie sich &uuml;ber einen zukunftssicheren Arbeitsplatz an einem modernen Standort mit attraktiver Verg&uuml;tung. Als familienfreundliches Unternehmen legen wir Wert darauf, dass Sie Ihre beruflichen und privaten Ziele vereinbaren k&ouml;nnen und sich im Unternehmen wohlf&uuml;hlen. Dies unterst&uuml;tzen wir neben flexibler Arbeitszeitgestaltung durch vielf&auml;ltige Sozialleistungen, gesunde Verpflegung und Events abseits des Arbeitsalltags.
</div><div><div><div><div><h2 class="jobSectionHeader">Wir haben Ihr Interesse geweckt?</h2>
<div>Dann w&uuml;rden wir Sie gerne kennenlernen! Bewerben Sie sich einfach und komfortabel direkt &uuml;ber unser Online-Bewerbungsformular.</div></div></div></div></div></div>

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