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business development manager Jobs in Dubai

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business improvement manager

Kingston Stanley

<div>
 <p>
  HR &amp; Admin Manager
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Dubai, UAE
 </p>
 <p>
  <strong>
   Salary:
  </strong>
  AED 15,000 per month
 </p>
 <p>
  <strong>
   Industry:
  </strong>
  Real Estate Development / Construction
 </p>
 <p>
  <br/>
 </p>
 <p>
  About the Company
 </p>
 <p>
  <br/>
 </p>
 <p>
  A growing and well-established real estate development group in Dubai is seeking an experienced
  <strong>
   HR &amp; Admin Manager
  </strong>
  to oversee the full spectrum of Human Resources and Administration across the business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The organisation operates within the real estate development sector and has a group/holding company structure, offering the successful candidate exposure to a dynamic, multi-entity environment and the opportunity to work closely with senior management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Role
 </p>
 <p>
  <br/>
 </p>
 <p>
  The HR &amp; Admin Manager will take ownership of day-to-day HR operations and administration, ensuring that people processes are efficient, compliant and aligned with the company's business objectives.
 </p>
 <p>
  This is a hands-on management role suited to an HR professional who is comfortable managing the full employee lifecycle, advising management on HR matters and ensuring strong compliance with UAE employment legislation and company policies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage the full HR function, covering recruitment, onboarding, employee relations, HR operations, performance management, compensation and benefits, payroll coordination and employee lifecycle management.
  </li>
  <li>
   Develop, implement and maintain HR policies, procedures and processes in line with business requirements and UAE Labour Law.
  </li>
  <li>
   Provide professional HR advice and guidance to management and employees on employment matters, policies, performance, disciplinary issues and employee relations.
  </li>
  <li>
   Manage recruitment activities across the organisation, working with department heads to understand manpower requirements and support timely hiring.
  </li>
  <li>
   Oversee onboarding, probation, confirmation, transfers, promotions, resignations and offboarding processes.
  </li>
  <li>
   Coordinate monthly payroll and ensure accurate and timely processing of salaries, benefits, leave, deductions and other employee-related payments.
  </li>
  <li>
   Maintain accurate and confidential employee records and HR documentation.
  </li>
  <li>
   Manage employee relations matters, including grievances, disciplinary procedures, investigations and conflict resolution.
  </li>
  <li>
   Support performance management processes, including KPI setting, appraisals and performance improvement plans.
  </li>
  <li>
   Monitor headcount, manpower requirements, employee costs and other HR metrics, providing regular reports and analysis to senior management.
  </li>
  <li>
   Ensure compliance with UAE Labour Law and relevant employment regulations.
  </li>
  <li>
   Work closely with Finance, Legal and other departments on HR-related matters.
  </li>
  <li>
   Oversee HR administration and coordinate relevant government, visa, documentation and employee-related processes as required.
  </li>
  <li>
   Support the administration function and ensure efficient office and employee support processes.
  </li>
  <li>
   Contribute to organisational development, employee engagement, retention and continuous improvement of HR practices.
  </li>
  <li>
   Support HR requirements across the wider group/holding company structure and multiple business entities where required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Requirements
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Human Resources, Business Administration or a related discipline.
  </li>
  <li>
   Minimum
   <strong>
    5 years' HR experience
   </strong>
   , with solid experience in the UAE.
  </li>
  <li>
   Previous experience within
   <strong>
    real estate, construction, property development, engineering or a related industry
   </strong>
   is highly desirable.
  </li>
  <li>
   Proven experience managing HR operations across the full employee lifecycle.
  </li>
  <li>
   Strong practical knowledge of
   <strong>
    UAE Labour Law and employment regulations
   </strong>
   .
  </li>
  <li>
   Experience with recruitment, payroll, compensation &amp; benefits, employee relations and performance management.
  </li>
  <li>
   Previous exposure to a
   <strong>
    group of companies, holding company or multi-entity environment
   </strong>
   would be advantageous.
  </li>
  <li>
   Strong analytical, problem-solving and reasoning skills, with the ability to interpret HR data and provide practical recommendations.
  </li>
  <li>
   Excellent communication and stakeholder management skills.
  </li>
  <li>
   Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
  </li>
  <li>
   High level of confidentiality, professionalism and integrity.
  </li>
  <li>
   Professional HR qualification such as CIPD, SHRM or equivalent would be an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
</div>


Human Resources Manager

COMO LIFESTYLE

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  At COMO Lifestyle, we believe exceptional guest experiences begin with exceptional people. We are looking for an experienced
  <strong>
   Learning &amp; Development Manager
  </strong>
  to drive learning, leadership capability, and service excellence across our lifestyle and dining concepts.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role partners closely with business leaders to build a high-performing workforce by designing impactful learning solutions, developing future leaders, and embedding a culture of continuous improvement. The ideal candidate has a strong background in the
  <strong>
   food &amp; beverage or hospitality industry
  </strong>
  , understands operational excellence, and excels at influencing stakeholders across multiple business functions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Learning Strategy &amp; Capability Development
  </strong>
 </p>
 <ul>
  <li>
   Design and execute the Learning &amp; Development strategy to support COMO Lifestyle's business objectives and brand standards.
  </li>
  <li>
   Develop and facilitate engaging learning programmes covering service excellence, guest engagement, product knowledge, food safety, operational standards, and compliance.
  </li>
  <li>
   Lead leadership development initiatives for supervisors, managers, and high-potential talent to strengthen people management and coaching capabilities.
  </li>
  <li>
   Conduct training needs analysis through business performance, guest feedback, operational audits, and stakeholder consultation to identify capability gaps.
  </li>
  <li>
   Create blended learning solutions, including classroom training, on-the-job coaching, digital learning modules, and learning resources to enhance employee development.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Service Excellence &amp; Operational Standards
  </strong>
 </p>
 <ul>
  <li>
   Champion a culture of service excellence by ensuring training programmes consistently reinforce COMO Lifestyle's luxury hospitality standards.
  </li>
  <li>
   Develop, review, and maintain operational Standard Operating Procedures (SOPs) across all F&amp;B concepts to ensure consistency and operational excellence.
  </li>
  <li>
   Conduct regular outlet visits, service observations, training audits, and mystery assessments to evaluate service delivery and identify improvement opportunities.
  </li>
  <li>
   Lead learning initiatives for new outlet openings, menu launches, seasonal campaigns, and operational change management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Partnership &amp; Stakeholder Management
  </strong>
 </p>
 <ul>
  <li>
   Partner closely with Operations, HR, Culinary, Outlet Leaders, and cross-functional stakeholders to align learning initiatives with business priorities.
  </li>
  <li>
   Build strong relationships with key stakeholders to influence learning strategies and drive employee performance across multiple locations.
  </li>
  <li>
   Coach leaders on performance management, coaching conversations, and people development to strengthen internal leadership capability.
  </li>
  <li>
   Support onboarding programmes and talent development initiatives that improve employee engagement, retention, and succession planning.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Training Operations &amp; Analytics
  </strong>
 </p>
 <ul>
  <li>
   Manage training calendars, learning records, competency assessments, and compliance documentation.
  </li>
  <li>
   Track learning effectiveness through KPIs, operational metrics, guest satisfaction scores, and post-training evaluations.
  </li>
  <li>
   Present regular training reports, insights, and recommendations to senior leadership to drive continuous improvement and business performance.
  </li>
  <li>
   Ensure all training content complies with food safety, workplace safety, and regulatory requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Human Resources, Learning &amp; Development, Hospitality Management, Business, or a related discipline.
  </li>
  <li>
   Minimum 5 years' experience in Learning &amp; Development, Training, or Organisational Development within the Food &amp; Beverage, hospitality, restaurant, or premium lifestyle industry.
  </li>
  <li>
   Proven experience developing
   <strong>
    leadership programmes
   </strong>
   and coaching managers across operational teams.
  </li>
  <li>
   Strong
   <strong>
    stakeholder management
   </strong>
   skills with the ability to influence and collaborate effectively across multiple departments and leadership levels.
  </li>
  <li>
   Experience supporting multi-site or multi-brand operations is highly preferred.
  </li>
  <li>
   Strong understanding of food &amp; beverage operations, guest experience, luxury service standards, and operational excellence.
  </li>
  <li>
   Skilled facilitator with excellent presentation, coaching, communication, and relationship-building abilities.
  </li>
  <li>
   Experience developing digital learning content and blended learning programmes.
  </li>
  <li>
   Strong analytical skills with the ability to interpret operational data and translate insights into actionable learning solutions.
  </li>
  <li>
   Proficient in Microsoft Office and Learning Management Systems (LMS) or other digital learning platforms.
  </li>
  <li>
   Passionate about people development, leadership capability, continuous improvement, and delivering exceptional guest experiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Learning & Development Training Manager

Jak Consultancy

<div>
 <p>
  Procurement Manager - Interior Fit-Out / MEP / Joinery
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Dubai, UAE
 </p>
 <p>
  <strong>
   Salary:
  </strong>
  AED 18,000 - 22,000 per month
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an experienced and hands-on
  <strong>
   Procurement Manager
  </strong>
  to lead and develop our procurement function while supporting the successful delivery of multiple high-profile interior fit-out projects across the UAE.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a key leadership role within the business and is suited to a commercially astute, technically strong procurement professional with extensive UAE fit-out experience. The successful candidate will be responsible for managing the full procurement lifecycle across interior fit-out, joinery, MEP, FF&amp;E, and specialist packages, while leading a small procurement team and remaining actively involved in day-to-day procurement activities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Unlike a purely managerial position, this role requires a proactive individual who can personally manage critical procurement packages, negotiate with suppliers and subcontractors, drive value engineering initiatives, and ensure procurement strategies support project delivery, program requirements, and commercial objectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Procurement Leadership &amp; Team Management
 </p>
 <ul>
  <li>
   Lead and manage the procurement department, initially overseeing a team of two.
  </li>
  <li>
   Develop procurement processes, systems, reporting structures, and accountability measures.
  </li>
  <li>
   Mentor, support, and develop procurement team members as the business grows.
  </li>
  <li>
   Drive a culture of commercial awareness, accountability, and continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Project Procurement Management
 </p>
 <ul>
  <li>
   Manage procurement activities across multiple live fit-out projects simultaneously.
  </li>
  <li>
   Review project drawings, specifications, BOQs, procurement schedules, and material requirements upon project award.
  </li>
  <li>
   Develop and maintain procurement schedules, long-lead item trackers, subcontractor award schedules, and material procurement logs.
  </li>
  <li>
   Ensure procurement activities align with project programs and delivery milestones.
  </li>
  <li>
   Identify procurement risks early and implement mitigation strategies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Supplier &amp; Subcontractor Management
 </p>
 <ul>
  <li>
   Source, evaluate, negotiate, and appoint suppliers and subcontractors for fit-out, joinery, MEP, and specialist packages.
  </li>
  <li>
   Build and maintain strong relationships with key suppliers, vendors, manufacturers, and subcontractors across the UAE.
  </li>
  <li>
   Assess supplier capability, capacity, financial stability, and performance before award.
  </li>
  <li>
   Maintain and continuously improve approved supplier and subcontractor databases.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Commercial &amp; Technical Procurement
 </p>
 <ul>
  <li>
   Personally manage high-value, technically complex, urgent, or program -critical procurement packages.
  </li>
  <li>
   Issue enquiries, evaluate quotations, conduct commercial and technical comparisons, negotiate pricing, and finalize awards.
  </li>
  <li>
   Benchmark supplier and subcontractor pricing against current market rates to protect project margins.
  </li>
  <li>
   Negotiate payment terms, warranties, delivery commitments, after-sales support, and contractual obligations.
  </li>
  <li>
   Identify and implement value engineering opportunities without compromising quality or compliance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Technical Compliance &amp; Coordination
 </p>
 <ul>
  <li>
   Review technical submittals, samples, datasheets, and compliance documentation.
  </li>
  <li>
   Ensure all procurement packages comply with project specifications, authority requirements, and client expectations.
  </li>
  <li>
   Challenge specifications where appropriate and propose alternative materials, suppliers, or solutions.
  </li>
  <li>
   Coordinate closely with Project Management, Commercial, Design, Planning, Site, and Finance teams to ensure procurement priorities are achieved.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Reporting &amp; Process Improvement
 </p>
 <ul>
  <li>
   Provide regular procurement reports to senior management covering procurement status, risks, savings, delays, and vendor performance.
  </li>
  <li>
   Support tendering activities by providing current market intelligence, supplier quotations, subcontractor pricing, and value engineering options.
  </li>
  <li>
   Reduce uncontrolled buying, last-minute sourcing, and procurement-related project delays.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Required Experience
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    10 years of procurement experience
   </strong>
   , preferably within the UAE construction and fit-out industry.
  </li>
  <li>
   Significant experience in
   <strong>
    interior fit-out procurement
   </strong>
   within the UAE market.
  </li>
  <li>
   Previous experience as a
   <strong>
    Procurement Manager, Senior Procurement Manager, Procurement Lead
   </strong>
   , or similar role.
  </li>
  <li>
   Demonstrated experience managing procurement across multiple fast-track projects simultaneously.
  </li>
  <li>
   Experience leading and developing procurement teams.
  </li>
  <li>
   Strong hands-on procurement experience with direct involvement in sourcing, negotiation, and package award processes.
  </li>
  <li>
   UAE experience is mandatory.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You are not the right candidate if you:
  </strong>
 </p>
 <ul>
  <li>
   Only worked in general construction procurement
  </li>
  <li>
   Have no UAE fit-out experience
  </li>
  <li>
   Have only Buyer / Procurement Officer experience
  </li>
  <li>
   Only raise LPOs and process paperwork
  </li>
  <li>
   Lack MEP knowledge
  </li>
  <li>
   Cannot discuss suppliers and subcontractors in the UAE
  </li>
  <li>
   Have never managed a procurement team
  </li>
  <li>
   Are purely managerial and not operational
  </li>
 </ul>
</div>


Procurement Manager

Perfume Unlimited LLC

<p><b>Job Summary</b></p><p>We are seeking an experienced and results-driven <b>Retail Manager</b> to oversee retail operations, drive sales performance, and ensure exceptional customer service across assigned stores. The ideal candidate will be responsible for leading store teams, achieving business targets, maintaining operational excellence, and ensuring compliance with company policies and brand standards.</p><p><b>Key Responsibilities</b></p><ul><li>Oversee the daily operations of assigned retail stores to ensure smooth and efficient business performance.</li><li>Drive sales growth by achieving monthly, quarterly, and annual sales targets.</li><li>Monitor store performance through sales analysis, KPIs, and productivity reports.</li><li>Lead, coach, motivate, and develop Store Managers and retail staff to maximize performance.</li><li>Ensure high standards of customer service and promptly resolve customer complaints.</li><li>Conduct regular store visits to ensure compliance with company policies, SOPs, and brand standards.</li><li>Ensure visual merchandising standards are consistently maintained across all stores.</li><li>Monitor inventory levels, stock movements, and coordinate with the warehouse to maintain optimum stock availability.</li><li>Review sales, inventory, and operational reports and provide recommendations for business improvement.</li><li>Manage store staffing requirements, employee attendance, scheduling, and performance evaluations.</li><li>Coordinate promotional campaigns, product launches, and seasonal activities with the marketing team.</li><li>Control operational expenses and ensure cost-effective store management.</li><li>Ensure compliance with cash handling procedures, security policies, and health &amp; safety regulations.</li><li>Collaborate with the HR Department on recruitment, onboarding, training, disciplinary matters, and employee engagement.</li><li>Maintain regular communication with Head Office by providing operational updates, reports, and business insights.</li><li>Identify opportunities to improve customer experience, operational efficiency, and overall profitability.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum <b>5&ndash;8 years</b> of experience in retail operations, with at least <b>3 years</b> in a Retail Manager or similar leadership role.</li><li>Strong leadership, people management, and coaching skills.</li><li>Proven track record of achieving sales targets and driving business growth.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Strong knowledge of retail operations, inventory management, and visual merchandising.</li><li>Proficiency in Microsoft Office and retail POS/ERP systems.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple store operations.</li><li>Valid UAE driving license is an advantage.</li><li><b>Immediate joiners are highly preferred.</b></li></ul><p><b>Key Competencies</b></p><ul><li>Leadership &amp; Team Management</li><li>Retail Operations</li><li>Sales &amp; Business Development</li><li>Customer Service Excellence</li><li>Inventory &amp; Stock Management</li><li>Performance Management</li><li>Business Analysis &amp; Reporting</li><li>Communication &amp; Interpersonal Skills</li><li>Problem Solving &amp; Decision Making</li><li>Time Management</li></ul><p>Pay: Up to AED15,000.00 per month</p><p>Work Location: In person</p>

Retail Manager (Perfume and Cosmetics Experience Only)

Daikin Industries Ltd.

<p></p><div><div><div><div><div><div><div><b>Entity: </b>Daikin Middle East
</div></div></div></div><div><div><div><div><b>Job Category: </b>Customer Care and Technical Service
</div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, Dubai, AE
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>3133
</div></div></div></div><div><div><div><div><div>As Daikin Middle East &amp; Africa (DAME (G)) we offer you the chance to broaden your experience internally or internationally. All our vacancies are open for internal candidates. We believe a job rotation is an excellent way to further develop your skills &amp; knowledge. After applying you will be contacted by our HR and recruitment team.</div>
<div><b>
About the Role</b></div>
<div>
The Senior System Analyst is responsible for optimizing Daikin&rsquo;s regional service systems, applications and data processes to improve operational efficiency and business performance.</div>
<div>
The role leads system enhancements, integrations, testing, implementation and user adoption across platforms including Daikin Service Manager 3, SAP, Salesforce, Spare Parts Bank, Customer Engagement Center and Learning Management System. Acting as the link between business stakeholders, MEA affiliates, IT and Headquarters, the role translates business requirements into effective system solutions and standardized processes. The role is leading the sett-up of new affiliate&rsquo;s systems and training service key-users to ensure operational and business success.</div>
<div>
How You Will Contribute</div>
<ul>
<li><div>Analyse business requirements and operational processes and translate them into effective system solutions.</div>
</li>
<li><div>Lead system enhancement, integration and implementation projects, including requirements, testing, change management and deployment.</div>
</li>
<li><div>Manage system changes and resolve or escalate technical issues in collaboration with IT and Headquarters.</div>
</li>
<li><div>Standardize system processes and governance across affiliates and monitor system utilization, data quality and compliance.</div>
</li>
<li><div>Develop reports, dashboards and data integrations to improve operational visibility and support data-driven decisions.</div>
</li>
<li><div>Analyse data across CRM, ERP, service and other platforms to identify trends, inefficiencies and improvement opportunities.</div>
</li>
<li><div>Lead system setup and implementation for new affiliates and ensure effective user adoption.</div>
</li>
<li><div>Support, train and mentor affiliate key users and develop relevant process documentation, user guides and training materials.</div>
</li>
<li><div>Identify opportunities for automation, integration and digitalization and evaluate emerging technologies for business application.</div>
</li>
<li><div>Act as the regional liaison between affiliates, business functions, IT and HQ on system requirements, improvements and performance.</div>
</li>
</ul><div>What You Need to Succeed</div>
<ul>
<li><div>Bachelor&rsquo;s degree in Computer Science, Information Technology, Business Information Systems or a related field.</div>
</li>
<li><div>Minimum 5 years of experience in systems analysis, business systems, IT or a similar technical role.</div>
</li>
<li><div>Experience with enterprise systems such as Salesforce, SAP, CRM, ERP and service management platforms.</div>
</li>
<li><div>Knowledge of Power BI, data integration, cloud-based systems and emerging technologies, including AI.</div>
</li>
<li><div>Strong analytical, problem-solving and project management skills.</div>
</li>
<li><div>Ability to translate business requirements into practical technical solutions.</div>
</li>
<li><div>Strong communication, presentation and stakeholder management skills.</div>
</li>
<li><div>Excellent written and spoken English.</div>
</li>
<li><div>Experience working across functions, cultures and regional organizations is preferred.</div></li></ul><div></div><div><br>
</div><div><b>Good climate starts with people</b><br>
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.</div></div></div></div></div></div></div></div><p></p>

Sr. System Analyst - Service Systems

Beijing Foreign Enterprise Management Consultants Co.,Ltd.

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  On behalf of Huawei, a world-renowned IT and Communications Company, we are seeking an experienced HR professional to support the HR operations and people management activities of a business department in Dubai.
 </p>
 <p>
  The role will work closely with business leaders and employees across areas including capability development, performance management, manager onboarding, talent development and other HR initiatives.
 </p>
 <p>
  The ideal candidate will have a strong understanding of HR processes, excellent communication and coordination skills, and the ability to work effectively in a fast-paced, international business environment.
 </p>
 <p>
  Experience in Huawei or another multinational technology or telecommunications company is highly preferred.
 </p>
 <p>
  Fluency in
  <strong>
   Chinese and English
  </strong>
  is required for effective communication with international stakeholders.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  1. Learning &amp; Development and Capability Development
 </p>
 <ul>
  <li>
   Support the planning and implementation of employee capability development programs within the business department.
  </li>
  <li>
   Coordinate training, learning and enablement activities based on business and employee development needs.
  </li>
  <li>
   Support employee capability assessments and related development initiatives.
  </li>
  <li>
   Coordinate HR development programs and follow up on implementation and completion.
  </li>
 </ul>
 <p>
  2. Performance Management
 </p>
 <ul>
  <li>
   Support the end-to-end performance management cycle for the business department.
  </li>
  <li>
   Coordinate performance management activities and ensure timely completion of key processes.
  </li>
  <li>
   Prepare and analyze performance-related HR data and provide insights to business stakeholders.
  </li>
  <li>
   Support managers in addressing performance-related matters and follow-up actions.
  </li>
 </ul>
 <p>
  3. Manager Onboarding &amp; Employee Development
 </p>
 <ul>
  <li>
   Support onboarding activities for newly appointed managers.
  </li>
  <li>
   Coordinate structured onboarding and transition activities during the first 90 days.
  </li>
  <li>
   Support communication and engagement activities for managers and employees.
  </li>
  <li>
   Assist with talent development and high-potential employee initiatives.
  </li>
 </ul>
 <p>
  4. HR Business Support
 </p>
 <ul>
  <li>
   Partner with business leaders and employees to provide effective HR support.
  </li>
  <li>
   Support the implementation of HR policies, processes and initiatives.
  </li>
  <li>
   Provide HR data analysis and operational support to facilitate business decisions.
  </li>
  <li>
   Assist with special HR projects and initiatives as required.
  </li>
 </ul>
 <p>
  5. HR Process &amp; Stakeholder Management
 </p>
 <ul>
  <li>
   Coordinate with HR teams and business stakeholders to ensure effective implementation of HR processes.
  </li>
  <li>
   Maintain accurate HR information and ensure timely completion of HR activities.
  </li>
  <li>
   Support continuous improvement of HR processes and employee experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree or above in Human Resources, Business Administration, Management, Psychology or a related field.
  </li>
  <li>
   Minimum
   <strong>
    3 years of relevant HR experience
   </strong>
   .
  </li>
  <li>
   Experience in HR Business Partnering, HR Operations, Talent Development, Performance Management, Learning &amp; Development or related HR functions.
  </li>
  <li>
   Strong understanding of HR processes and employee lifecycle management.
  </li>
  <li>
   Strong communication, coordination and stakeholder management skills.
  </li>
  <li>
   Ability to work independently in a fast-paced and international environment.
  </li>
  <li>
   Strong analytical and problem-solving capabilities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Previous experience with
   <strong>
    Huawei
   </strong>
   is highly preferred.
  </li>
  <li>
   Experience working in an international or overseas environment.
  </li>
  <li>
   Previous experience in a multinational technology, telecommunications or ICT company.
  </li>
  <li>
   Experience supporting business units as an HRBP or HR generalist.
  </li>
  <li>
   Experience covering at least two of the following areas:
  </li>
  <li>
   Performance Management
  </li>
  <li>
   Learning &amp; Development
  </li>
  <li>
   Talent Management
  </li>
  <li>
   Capability Development
  </li>
  <li>
   HR Operations
  </li>
  <li>
   Employee Development
  </li>
  <li>
   Experience supporting managers and senior business stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <ul>
  <li>
   HR Business Partnering
  </li>
  <li>
   HR Operations
  </li>
  <li>
   Performance Management
  </li>
  <li>
   Learning &amp; Development
  </li>
  <li>
   Talent Management
  </li>
  <li>
   Employee Development
  </li>
  <li>
   Talent Development
  </li>
  <li>
   HR Analytics
  </li>
  <li>
   Stakeholder Management
  </li>
  <li>
   Employee Relations
  </li>
  <li>
   HR Process Management
  </li>
  <li>
   Training &amp; Development
  </li>
  <li>
   Communication
  </li>
  <li>
   Data Analysis
  </li>
  <li>
   Project Management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Languages
  </strong>
  <strong>
   Required:
  </strong>
 </p>
 <ul>
  <li>
   Fluent written and spoken
   <strong>
    English
   </strong>
  </li>
  <li>
   Fluent written and spoken
   <strong>
    Chinese/Mandarin
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


HR Business Partner / HR Specialist - Carrier Delivery

Keolis

<div><div>The Performance Analyst supports the delivery of accurate, consistent, and actionable performance data and analysis across all departments of Keolis-MHI. Reporting to the Performance Manager within the Business Strategy &amp; Performance Department, this role plays a key part in tracking, validating, and interpreting operational, engineering, QHSE, and support function KPIs. The Performance Analyst ensures that performance data is timely, credible, and aligned with internal and external requirements, including client reporting, Keolis Group reporting and contractual obligations.</div><br>
<p></p>
<p><b>
KEY RESPONSIBILITIES</b></p><br>
<p></p>
<div><b>
Strategic</b></div>
<div>
<ul><li>Contribute to the implementation of company-wide performance frameworks and KPI methodologies.</li></ul>
<ul><li>Support performance insight reporting to inform continuous improvement and strategic decision-making.</li></ul>
<ul><li>Monitor key performance trends and emerging data risks to support strategic and effective decision-making.</li></ul>
<ul><li>Support the Business Intelligence team in deploying the Business Intelligence roadmap and strategy.</li></ul></div><br>
<p></p>
<div><b>
Financial</b></div>
<div>
<ul><li>Support the performance monitoring against KPIs tied to contractual penalties and incentives under the O&amp;M Agreement.</li></ul>
<ul><li>Ensure accuracy, transparency, and defensibility of all performance data submitted for attribution processes.</li></ul></div><br>
<div></div>
<div><b>
Stakeholder / Customer</b></div>
<div>
<ul><li>Coordinate closely with department heads and data owners to ensure the accuracy of reported metrics.</li></ul>
<ul><li>Respond to internal and client performance queries in coordination with the Performance Manager.</li></ul>
<ul><li>Ensure timely preparation, validation, and submission of monthly performance reports in compliance with client and contractual expectations.</li></ul></div><br>
<p></p>
<div><b>
Operational</b></div>
<div>
<ul><li>Support operational performance reporting, including punctuality, availability, service delivery, and operational compliance KPIs.</li></ul>
<ul><li>Support the management of asset performance metrics in collaboration with Engineering &amp; Maintenance, including asset availability, reliability, maintenance backlog, and system failures.</li></ul>
<ul><li>Support the management of performance data for Support Functions.</li></ul>
<ul><li>Collaborate with the BI Analyst to ensure accurate mapping of KPIs into Power BI dashboards.</li></ul>
<ul><li>Contribute to the continuous enhancement of digital reporting tools.</li></ul></div><br>
<div></div>
<div><b>
Capability / People</b></div>
<div>
<ul><li>Promote performance culture and awareness across functions.</li></ul>
<ul><li>Support knowledge-sharing within the Performance team.</li></ul></div><br>
<p></p>
<div><b>
 Dimensions</b></div>
<div>
<ul><li>Provides data and analysis contributing to over 50 contractual KPIs across multiple departments.</li></ul>
<ul><li>Interfaces with up to 10 departments monthly for data consolidation and validation.</li></ul>
<ul><li>Supports monthly attribution processes with the RTA.</li></ul></div><br>
<p></p>
<p><b>
EDUCATIONAL QUALIFCATIONS</b></p>
<div>
<div><div><div><div><b>Min.</b></div></div><div><br>
<div><b>
Required</b></div></div><div><br>
<div><b>
Desirable</b></div></div></div><div><br>
<div>
<div><b>Education</b></div></div><br>
<div>
<div><ul><li>Bachelor&rsquo;s degree in Engineering, Data Analytics, or related field</li></ul>
</div>
</div><div><div><ul><li>Bachelor&rsquo;s degree or formal training in performance management, data analytics, or transportation management.</li></ul></div></div><br>
</div><br>
<div><div><div><b>Experience</b></div></div><br>
<div>
<div><ul><li>Minimum 1&ndash;2 years of experience in performance reporting, business analysis, or operational reporting.</li></ul>
<ul><li>Performance Management and Analysis:
<ul><li>Proven experience delivering high-quality performance reports and coordinating KPI submissions.</li>
<li>Experience working with KPIs and performance metrics.</li>
<li>Familiarity with reporting platforms (Excel, PowerPoint, Power BI).</li>
</ul></li></ul><ul><li>Cross-Functional Coordination:
<ul><li>Demonstrated ability to work across departments to align reporting processes and methodologies.</li>
</ul></li></ul><ul><li>Working collaboratively and cross-functionally with various business units:
<ul><li>Strong ability to work collaboratively with Operations, Engineering, HR, Finance, and QHSE teams to align performance with corporate strategy.</li>
</ul></li></ul><ul><li>International experience</li></ul>
</div>
</div><div><div><ul><li>Public transportation sector experience preferred.</li></ul></div><div><br>
</div></div></div><br>
<div><div><div><b>Skills / Training</b></div></div><br>
<div>
<div><ul><li>Fluent in English.</li></ul>
<ul><li>Proficient in Microsoft Office Suite.</li></ul>
<ul><li>Familiarity with Power BI and/or data reporting systems is preferred.</li></ul></div></div></div></div></div></div><p></p>

Performance Analyst

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