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business services team manager

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.
 
 
 The company is founder led, profitable and growing. We are hiring a
 
 Business Services Team Manager
 
 to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.
 
 
 This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.
 
 
 We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.
 
 
 This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.
 
 
 Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.
 
 
 Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.
 
 
 Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing
 
 
 Leadership and accountability
 
 
 This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.
 
 
 As a manager, your team would be responsible for
 
 
 <ul>
 <li>
 Travel approvals, logistics and operations
 </li>
 <li>
 Expense review in line with policies
 </li>
 <li>
 Planning of complex company events four times a year
 </li>
 <li>
 Company offices that provide executive briefing and operational facilities
 </li>
 <li>
 Our global duty of care, health and safety programs with comprehensive policies and practices
 
 
 </li>
 </ul>
 What we are looking for
 
 
 <ul>
 <li>
 An exceptional academic track record from both high school and university
 </li>
 <li>
 An undergraduate degree in a technical or business subject
 </li>
 <li>
 Drive, and a track record of going above-and-beyond expectations
 </li>
 <li>
 Leadership and management skills
 </li>
 <li>
 Demonstrable good judgement in matters involving money, policy and in-person interactions
 </li>
 <li>
 Ability to work in a global, multicultural organisation
 </li>
 <li>
 Excellent interpersonal skills, curiosity, flexibility
 </li>
 <li>
 Responsibility, accountability, thoughtfulness and self-awareness
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel up to four times a year, for company events up to two weeks long
 
 
 </li>
 </ul>
 
 Additional Skills That You Might Also Bring
 
 
 
 <ul>
 <li>
 Travel industry experience
 </li>
 <li>
 Project management experience
 </li>
 <li>
 Event management and operations experience
 </li>
 <li>
 Business and corporate administration experience
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Business Services Team Manager

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Spa Manager is responsible for the hotels Spa facilities, managing the daily operations, leading a team of spa professionals, and promoting spa services to maximize revenue and guest satisfaction.
 
 
 The incumbent will combine strategic thought and planning to enhance the growth and profitability of the department to deliver upon the following business objectives: revenue maximization, cost control, service quality (OSAT), Quality Audit, employee engagement within the SPA team, and health &amp; safety compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures an overall smooth running of the Spa department.
 </li>
 <li>
 Ensures the company and Spa brand protocols are being followed.
 </li>
 <li>
 Supervise and coordinate all spa operations, including spa services, facilities, and team scheduling to ensure smooth and efficient day-to-day operations.
 </li>
 <li>
 Monitor and maintain high standards of cleanliness, hygiene, and safety throughout the spa facility.
 </li>
 <li>
 Ensure exceptional guest experiences by maintaining high standards of service, and professionalism.
 </li>
 <li>
 Analyze guest feedback and OSAT scores, to create effective action plans to continuously drive the guest experience and high-quality service delivery.
 </li>
 <li>
 Respond promptly to guest feedback and concerns, resolving issues to ensure guest satisfaction and retention.
 </li>
 <li>
 Recruit, train, and supervise spa staff, including therapists, estheticians, receptionists, and support staff.
 </li>
 <li>
 Provide leadership, coaching, performance management conversations and yearend performance reviews to drive development. motivation and performance.
 </li>
 <li>
 In conjunction with the Sales &amp; Marketing department, develop and implement sales strategies to promote spa services, packages, and retail products to achieve revenue targets.
 </li>
 <li>
 Collaborate with the marketing team to develop marketing initiatives, promotions, and campaigns to attract new clients and retain existing ones.
 </li>
 <li>
 Participate in marketing events, trade shows, and community outreach activities to promote the spa and increase brand awareness.
 </li>
 <li>
 Manage inventory levels of spa products, supplies, and equipment, ensuring adequate stock levels and cost-effective procurement.
 </li>
 <li>
 Establish relationships with suppliers and negotiate contracts to secure competitive pricing and quality products.
 </li>
 <li>
 Ensure compliance with health, safety, and regulatory standards for spa operations, treatments, and facilities.
 </li>
 <li>
 Responsible for the SPA budgeting and forecast.
 </li>
 <li>
 Monitor spa financial performance, analyze sales data, and implement strategies to optimize revenue and profitability.
 </li>
 <li>
 Prepare and manage the spa budget, monitoring expenses, revenue projections, and profitability targets.
 </li>
 <li>
 Analyze financial reports, identify variances, and implement corrective actions as needed to achieve financial goals.
 </li>
 <li>
 Develop and introduce new spa treatments, packages, and wellness programs based on market trends and guest preferences.
 </li>
 <li>
 Continuously evaluate and enhance spa services and offerings to meet changing customer needs and industry trends.
 </li>
 <li>
 Maintain accurate records and documentation related to spa operations, staff schedules, client bookings, and financial transactions.
 </li>
 <li>
 Prepare reports, presentations, and updates for senior management on spa performance and initiatives.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Service excellence
 </li>
 <li>
 Leadership
 </li>
 <li>
 Communication
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Planning &amp; organization
 </li>
 <li>
 Driving results
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Innovation
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field.
 </li>
 <li>
 Certification in Spa Management or Esthetics.
 </li>
 <li>
 A minimum of 2 years&rsquo; experience as an Assistant SPA Manager in a similar operation, or SPA Manager is a smaller establishment.
 </li>
 <li>
 Proficiency in SPA software.
 </li>
 <li>
 Experience from a branded international hotel chain is an advantage,
 </li>
 <li>
 Language requirement: &hellip;&hellip;&hellip;&hellip;&hellip;.(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 </ul>
</div>

Spa Manager

PwC Middle East

<div>
 
 About Us
 
 
 
 With offices in 152 countries and nearly 328,000 professionals, we are one of the world&rsquo;s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East&rsquo;s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region&rsquo;s future.
 
 
 
 Line Of Service Overview
 
 
 
 At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.
 
 
 
 Business Unit Overview
 
 
 
 In tax consulting and advising at PwC, you will focus on offering consulting and advisory services to clients on various tax matters. You will provide advice and guidance on tax planning, compliance, and strategy, helping businesses optimise their tax positions and navigate complex tax regulations.
 
 
 
 How You&rsquo;ll Contribute
 
 
 
 We are seeking a high-performing Manager to join our tax team in Bahrain. The role will focus on advising clients on Corporate Tax and Domestic Minimum Top-up Tax (DMTT) matters. You will work and support Senior Managers, Directors and Partners with multi-disciplinary engagement teams to deliver high-quality tax advisory and compliance services to a diverse portfolio of clients, including Bahrain and international corporate groups and private businesses. This role is pivotal in driving technical excellence, client relationship management, business development and people leadership within a fast-evolving tax landscape in Bahrain.
 
 
 
 Key Responsibilities
 
 
 
 You will manage the end-to-end delivery of complex Corporate tax and DMTT engagements, acting as a day-to-day point of contact for clients and internal stakeholders. You will oversee Corporate tax and DMTT compliance and advisory projects, including Corporate tax and DMTT returns, group restructuring and business model optimization. You will prepare technical analyses, engagement deliverables, and client communications to ensure accuracy, practicality and alignment with regulatory requirements and firm quality standards.
 
 
 You will interpret and apply Bahrain DMTT Law and Corporate tax law, regulations, guidance, free zone regimes, as well as relevant international tax principles and you will collaborate with colleagues across Indirect Tax, Legal, Deals, and Assurance to deliver integrated solutions.
 
 
 You will play an active role in business development by identifying opportunities, shaping proposals, pricing and scoping engagements, and presenting to prospective clients. You will contribute to thought leadership, client alerts, and internal technical training, and help build eminence in the market on emerging tax topics. You will manage and mentor junior team members, conduct performance reviews, and foster an inclusive, high-performance culture focused on continuous improvement, innovation, and digital tools.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 You have a bachelor&rsquo;s degree in accounting, finance, economics, law, or a related discipline (an advanced degree and/or a professional qualification in Accounting or Law (e.g., Attorney, CTA, ADIT, CPA, CA, ACCA, or equivalent) will be an advantage).
 </li>
 <li>
 You bring 4&ndash;6 years of progressive Corporate tax experience in a professional services firm, with at least 2&ndash;3 years at an assistant manager/manager level leading teams and engagements.
 </li>
 <li>
 You have strong technical knowledge of Corporate tax legislation and implementing guidance, with practical experience in Corporate tax compliance and advisory (knowledge and experience in UAE Corporate tax and DMTT will be an advantage).
 
 
 </li>
 </ul>
 
 How You&rsquo;ll Make a Difference
 
 
 
 At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
 
 
 
 Why You&rsquo;ll Love Working at PwC
 
 
 
 At PwC Middle East, you&rsquo;ll find more than just a job - you&rsquo;ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You&rsquo;ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here. Discover more about
 
 Life at PwC Middle East.
 
</div>

Tax & Legal Services - Corporate Tax - Manager (Bahrain)

nineDots.io

<div>
 
 
 Development Manager (Contract)
 
 
 
 
 &ndash; Scaling RegTech / SaaS Platform
 
 
 
 
 
 
 Join a fast-growing SaaS company operating at the intersection of technology, compliance, and financial services. This is a hands-on Development Manager role offered on a rolling contract basis, with real ownership, real impact, and clear continuity as the platform and team scale.
 
 
 
 
 
 The company has successfully launched its product, secured early customers across regulated industries, and is now entering its next phase of growth. Technology sits at the core of the business, and this role plays a central part in delivering what comes next.
 
 
 
 
 
 
 The Role:
 
 
 
 As Development Manager, you&rsquo;ll sit directly under the CTO and take ownership of technology delivery across a growing product platform. This is a hands-on leadership role on a rolling contract, not a pure people management position.
 
 
 
 
 
 You&rsquo;ll lead a small team of engineers while staying close to the code, delivery, and architectural decisions. You&rsquo;ll translate business needs into robust technical solutions, ensure projects land on time and on budget, and raise the bar on quality, reliability, and scalability.
 
 
 
 
 
 With a small but experienced team and strong investor backing, this role suits someone who wants responsibility and autonomy without losing touch with engineering.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Executing the technology strategy defined by the CTO
 
 
 &bull; Owning delivery of software projects from design through to production
 
 
 &bull; Working closely with the business to shape solutions and technical design
 
 
 &bull; Mentoring and leading a team of 4&ndash;6 developers day to day
 
 
 &bull; Remaining hands-on with coding, code reviews, sprint planning, and delivery
 
 
 &bull; Owning overall software quality, performance, and reliability
 
 
 &bull; Identifying risks early and escalating issues before they become blockers
 
 
 &bull; Ensuring testing, CI/CD, and production environments are fit for scale
 
 
 &bull; Promoting strong engineering standards without slowing delivery
 
 
 &bull; Supporting a cloud migration from Azure to GCP planned for early 2026
 
 
 
 
 
 
 Tech Environment:
 
 
 
 &bull; Azure and GCP
 
 
 &bull; ASP.NET / .NET Core
 
 
 &bull; React
 
 
 &bull; MongoDB and event-driven architecture (CQRS)
 
 
 &bull; Windows and Linux
 
 
 &bull; Jira and modern CI/CD tooling
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 10+ years in software development with a strong engineering foundation
 
 
 &bull; 3+ years leading teams as a Development Manager, Tech Lead, or Scrum Master
 
 
 &bull; Hands-on experience with event-driven architectures and CQRS patterns
 
 
 &bull; Proven delivery experience across greenfield and existing platforms
 
 
 &bull; Strong understanding of Agile delivery and modern software practices
 
 
 &bull; Comfort balancing speed with quality in startup and scale-up environments
 
 
 &bull; Ability to spot architectural, performance, and security risks in code
 
 
 &bull; Experience working in small teams where ownership matters
 
 
 &bull; Strong communication skills and confidence working directly with senior stakeholders
 
 
 &bull; Genuine interest in how technology supports business growth
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A senior, hands-on leadership role on a
 
 rolling contract
 
 
 
 &bull; Clear ownership over delivery and technical outcomes
 
 
 &bull; Continued hands-on engineering alongside leadership responsibility
 
 
 &bull; Close partnership with an experienced CTO
 
 
 &bull; Opportunity for long-term continuity as the platform and team scale
 
 
 &bull; Remote-first setup with a tight-knit, experienced team
 
 
 &bull; Backing from investors committed to long-term growth
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re an experienced engineer who enjoys leading people, owning delivery, and staying close to the code, and you&rsquo;re open to a rolling contract arrangement, this role is worth a conversation.
 
 
 
 
 
 Apply in confidence to learn more.
 
</div>

Development Manager (Contract)

Hilton

<div>
 A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
 
 
 
 What will I be doing?
 
 
 
 As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Meet, greet and direct Guests who enter the lobby area
 </li>
 <li>
 Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
 </li>
 <li>
 Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
 </li>
 <li>
 Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
 </li>
 <li>
 Manage, record and resolve promptly Guest or customer complaints
 </li>
 <li>
 Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
 </li>
 <li>
 Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
 </li>
 <li>
 Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
 </li>
 <li>
 Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas
 </li>
 <li>
 Maintain staffing levels to meet business demands
 </li>
 <li>
 Attend all Reception meetings and Executive Lounge Meetings
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Assist with other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous managerial experience in a customer service function
 </li>
 <li>
 An ability to listen and respond to demanding Guest needs
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Flexibility to respond to a variety of different work situations
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a customer service function or a similar role
 </li>
 <li>
 A passion for delivering an exceptional level of Guest service
 </li>
 <li>
 High level of IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Relations Manager

DHL Express

<div>
 
 YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
 
 
 
 Would you like to become part of the world's most international company in the world?
 
 
 A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
 
 
 Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express
 
 
 Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
 
 
 
 Overall Role Purpose
 
 
 
 The Employee Engagement &amp; Experience Specialist is responsible for designing, implementing, and managing initiatives that enhance employee engagement, satisfaction, and overall experience within all business entities in Bahrain. This role focuses on creating a positive workplace culture, fostering strong employee relationships, and ensuring that employees feel valued and motivated to contribute to the organization's success. In addition to assist the Senior HR Manager and the HR shared services team in day-to-day HR support, in accordance with HR policy and programs and to work on HR related projects and assignments required by the HR Director.
 
 
 
 Your Tasks:
 
 
 
 
 <ul>
 <li>
 Develop and implement strategies and programs to enhance employee engagement and promote a positive workplace culture.
 </li>
 <li>
 Conduct regular employee surveys and feedback sessions to assess engagement levels and identify areas for improvement.
 </li>
 <li>
 Design and facilitate programs that support employee well-being, recognition, and professional development.
 </li>
 <li>
 Analyze engagement survey results and other feedback mechanisms to identify trends and areas for improvement.
 </li>
 <li>
 Prepare reports and presentations for leadership on employee engagement metrics and program effectiveness.
 </li>
 <li>
 Dealing with suppliers, event management companies for all employee related engagement events.
 </li>
 <li>
 Work on HR related projects and assist in the implementation of these projects as directed by the HR manager.
 </li>
 <li>
 Organize, develop and manage HR events and employee activities as per the Employee Engagement calendar.
 </li>
 <li>
 Organize, manage, and develop CSR initiatives and the social pillar aspects of ESG under the guidance of the HR Director for all entities.
 </li>
 <li>
 Provide support and assistance across various areas within the HR Function as and when required.
 </li>
 <li>
 Prepare and circulate internal communications within the HR Team and the business according to the calendar and as required.
 </li>
 <li>
 Handle ad-hoc internal communications and launch roadshows when necessary.
 </li>
 <li>
 Manage, maintain, and update the library for annual HR announcements and internal communications.
 </li>
 <li>
 Review and monitor HR compliance controls on CRISP, including conflict of interest, compliance announcements, and roadshows.
 </li>
 <li>
 Prepare HR related reports and presentations as and when required for ACC calls, CBR and HR Meetings.
 </li>
 <li>
 Manage leave accruals and provide reports to department heads to promote the utilization of leave balances.
 </li>
 <li>
 Promote and support digitalization and usage of HR tools (SmartConnect, Career Market Place etc.).
 </li>
 <li>
 Assist in the delivery of initiatives in all areas of engagement, recognition, motivation and diversity for all entities.
 </li>
 <li>
 Project lead the E- Energizer Awards for all entities this needs to be in coordination with the Employee Engagement.
 </li>
 <li>
 Support the HR Manager / HRBP in ER-related matters, including administrative tasks such as preparing invitation letters, meeting minutes, and attending disciplinary meetings.
 </li>
 <li>
 Ability to resolve local issues with guidance from HR Manager and provide daily support.
 </li>
 <li>
 Support the EOS Shared Services Champion in the Promotion of annual Employee Opinion Survey by coordinating all EOS project activities within the region or function in scope.
 </li>
 <li>
 Support in facilitating CIS sessions.
 </li>
 <li>
 Develop and update the HR Power BI reporting tool.
 </li>
 <li>
 Monitor and report all HR KPIs.
 </li>
 <li>
 Other Jobs and duties as and when required by the Company / Management.
 
 
 
 </li>
 </ul>
 
 Your Profile:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required, master&rsquo;s degree preferred in Human Resources. minimum 5 years&rsquo; experience in Human Resources.
 </li>
 <li>
 Minimum 5 years+ generalist HR experience, with specific experience in remuneration, ER, Employee Engagement.
 </li>
 <li>
 Proven experience in employee engagement, HR, or organizational development roles
 </li>
 <li>
 Cross Functional Working
 </li>
 <li>
 Knowledge of employee engagement tools and methodologies.
 </li>
 <li>
 Strong communication, interpersonal, and presentation skills. Ability to analyze data and derive actionable insights
 </li>
 <li>
 Business Awareness and Acumen
 </li>
 <li>
 Sound decision making
 </li>
 <li>
 Working knowledge of Microsoft Word, Excel and Power Point.
 </li>
 <li>
 Good oral and written communication skills in both Arabic and English
 </li>
 <li>
 Self-motivated individual capable of taking ownership and working independently
 </li>
 <li>
 Tolerance for stress in a fast-paced working environment.
 </li>
 <li>
 Excellent organizational and project management skills.
 </li>
 <li>
 Passion for development of individuals
 </li>
 <li>
 Understanding of Business objectives and Business savvy.
 </li>
 <li>
 Team player with good relationship building and interpersonal skills
 
 
 
 </li>
 </ul>
 
 Our Offer:
 
 
 
 
 <ul>
 <li>
 Strong career support in an international environment.
 </li>
 <li>
 Great culture and colleagues.
 </li>
 <li>
 Multifarious benefit program.
 
 
 
 </li>
 </ul>
 Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
 
 
 
 We look forward to receiving your application!
 
</div>

HR Employee Engagement & Experience Officer

<div>Telephone Supervisor
A Telephone Supervisor assists the Front Office Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. 
What will I be doing? 
As a Telephone Supervisor, you will assist the Front Office Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. A Telephone Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Assist the Front Office Manager with the daily department operations</li><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Accept and deliver all messages correctly and promptly for both Guests and management</li><li>
Ensure all wake up calls take place at the correct time</li><li>
Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate</li><li>
Handle emergency calls immediately and relay comprehensive and accurate information, as required</li><li>
Demonstrate a high level of customer service at all times</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Attend appropriate training courses, when required</li><li>
Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
Telephone Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Positive attitude and good communication skills, especially on the telephone</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a customer-focused industry</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Telephone Supervisor

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