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business support system engineer

First Point Group

<div>
 
 
 BSS / CBS Support Engineer
 
 
 
 
 
 
 Location: Cairo, Egypt | 1 year contract
 
 
 
 
 
 
 About the Company
 
 
 
 
 
 
 
 
 
 A global leader in telecommunications and digital infrastructure, this organization delivers cutting-edge network, cloud, and enterprise solutions to operators and governments worldwide. With a strong presence across emerging and mature markets, the company drives innovation in 5G, cloud computing, and digital financial services. Joining this team means working on mission-critical platforms that power millions of users while gaining exposure to large-scale, high-impact telecom environments.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 We are seeking a skilled BSS / CBS Support Engineer to join a telecom delivery team supporting Convergent Billing System (CBS), Business Enabling System (BES), and Mobile Money platforms. The successful candidate will ensure high availability, system stability, and operational excellence for telecom operator customers. This is a customer-facing role requiring strong troubleshooting capabilities, hands-on system configuration experience, and the ability to manage production environments, including night change operations.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Provide L2/L3 technical support for CBS, BES, and Mobile Money systems
 </li>
 <li>
 Perform system configuration across BES modules, UPC, Number Analysis, Invoice, DC, UVC, and related components
 </li>
 <li>
 Analyze logs, capture system traces, and troubleshoot production faults
 </li>
 <li>
 Conduct incident, change, and problem management activities following ITIL best practices
 </li>
 <li>
 Execute night change operations, system upgrades, and patch deployments
 </li>
 <li>
 Perform database operations, query execution, and data validation
 </li>
 <li>
 Compile CRL files and develop shell scripts for automation and troubleshooting
 </li>
 <li>
 Prepare and execute test cases, support UAT, and produce test reports
 </li>
 <li>
 Deliver technical training to local customer teams
 </li>
 <li>
 Maintain daily communication and reporting with customer stakeholders
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in telecom BSS, CBS, BES, or Mobile Money environments
 </li>
 <li>
 Hands-on experience in charging and billing platforms
 </li>
 <li>
 Strong understanding of prepaid/postpaid charging architecture
 </li>
 <li>
 Familiarity with ITIL processes (Incident &amp; Change Management)
 </li>
 <li>
 Experience working in Linux/Unix environments
 </li>
 <li>
 Knowledge of SQL and database structures (Oracle/MySQL preferred)
 </li>
 <li>
 Experience in log analysis and fault localization
 </li>
 <li>
 Strong English communication skills
 </li>
 <li>
 Willingness to work night shifts for change activities
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Preferred Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 ITIL Foundation certification
 </li>
 <li>
 Experience working with telecom operators
 </li>
 <li>
 Experience in Mobile Financial Services (MFS) platforms
 </li>
 <li>
 Background in telecom managed services or support projects
 </li>
 </ul>
 
 
</div>

Business Support System Engineer

Valeo

<div>
 Valeo est une entreprise mondiale de haute technologie qui con&ccedil;oit des solutions r&eacute;volutionnaires pour r&eacute;inventer la mobilit&eacute;. Nous sommes un &eacute;quipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilit&eacute; dans le monde entier. Notre vision ? Inventer une mobilit&eacute; plus verte et plus s&ucirc;re, gr&acirc;ce &agrave; des solutions ax&eacute;es sur la conduite intuitive et la r&eacute;duction des &eacute;missions de CO2. Nous sommes leaders dans nos domaines d'activit&eacute; et reconnus comme l'une des plus grandes entreprises innovantes au monde.
 
 
 
 
 Mission &amp; Responsibilities
 
 
 ~
 
 
 The System Engineer is responsible for the development of the different system functions in the power electronics related products (Inverters, On Board Chargers and DC/DC converters) according to state of the art know-how, ASPICE and ISO 26262. The responsibilities of the system engineer are summarized below~
 
 
 <ul>
 <li>
 Contribute to the RFQ phase for the requirements assessment and the customer discussions in the project
 </li>
 <li>
 Communicate professionally and autonomously with the customer and the team members.
 </li>
 <li>
 Design, Analyze and Review detailed system requirements.
 </li>
 <li>
 Simulate Electromagnetic behavior of synchronous machines (PMSM,EESM) and the associated power electronics equipment (Inverters, DC/DC converters etc...)
 </li>
 <li>
 Create all the necessary technical documents, data sheets and descriptions, worst case analysis
 </li>
 <li>
 Work with the system architect regarding the interfaces, and the system requirements in close coordination with the HW / SW / MD architects
 </li>
 <li>
 Support the different stakeholders from SW, Sys, HW, Testing
 </li>
 <li>
 Conduct reviews for the SW Reqs, SW Architecture, System integration test cases, System Test cases
 </li>
 <li>
 Support the construction team in creating an efficient cross-project system architecture and ensuring compatibility with the project-specific architecture
 </li>
 <li>
 Follow defined project processes/guidelines/checklists and ensure process conformance.
 </li>
 <li>
 Report work progress continuously through attendance of daily &amp; weekly project internal meetings.
 </li>
 <li>
 Contribute effectively in the continuous improvement of his/her project, team, and work environment by submitting improvement proposals whenever possible.
 </li>
 <li>
 Raise flags proactively for any issue that can impact his/her project or team.
 </li>
 <li>
 Perform all the activities using the agreed internal/external configuration management tool
 
 
 </li>
 </ul>
 
 Requirements~
 
 
 
 <ul>
 <li>
 Bachelor degree in Electrical, Mechatronics Engineering
 </li>
 <li>
 Masters in Power electronics/Motor Control or Control theory is a plus
 </li>
 <li>
 Excellent command of English language is a must.
 </li>
 <li>
 German language is a plus.
 </li>
 <li>
 +1.5 years of relevant experience.
 </li>
 <li>
 Strong Power Electronics Knowledge and foundations are a must
 </li>
 <li>
 Notes~
 </li>
 <li>
 MATLAB scripting and Simulink modelling are a must, Pspice modelling is a plus
 </li>
 <li>
 Good knowledge in Electrical drives and Control of electrical machines (FOC, Pulse width modulation techniques, current controller design, etc..)
 </li>
 <li>
 OR Good knowledge of DC/DC converters (Boost, LLC, etc..) DC/DC Converter Modelling (Switched Model, Average Model )
 </li>
 <li>
 Controller Design for Dc/Dc converters (Voltage Control Mode, Current Control Mode)
 </li>
 <li>
 Good knowledge in Control theory and Signal processing techniques
 </li>
 <li>
 Good knowledge in Embedded systems concepts and Micro-controllers, Knowledge of the Aurix Mc is a plus
 </li>
 <li>
 Autosar and BSW knowledge is a plus
 </li>
 <li>
 Good knowledge about software engineering (requirement, design, development, Architecture, verification and validation) is a plus
 </li>
 <li>
 Automotive SPICE is a Plus
 </li>
 <li>
 Knowledge of the Safety ISO 26262 is a plus
 </li>
 <li>
 Masters in Electrical Engineering is a plus.
 </li>
 <li>
 Previous system engineering experience is not a must.
 </li>
 <li>
 Notes~
 </li>
 <li>
 At least a graduation project focus on Power electronics is needed for this position
 </li>
 <li>
 Having Either the knowledge of DC/DC converters or Inverters is ok for this position
 
 
 </li>
 </ul>
 
 Position~
 
 
 
 R&amp;D Engineer
 
 
 
 D&eacute;partement~
 
 
 
 GTSC Software
 
 
 
 Schedule~
 
 
 
 Temps plein
 
 
 
 Employee Status~
 
 
 
 CDI
 
 
 
 Type de contrat~
 
 
 
 Annual Contract
 
 
 
 Job Posting Date~
 
 
 
 2025-08-19
 
 
 
 Join Us !
 
 
 Being part of our team, you will join~
 
 
 <ul>
 <li>
 one of the largest global innovative companies, with more than 20,000 engineers working in Research &amp; Development
 </li>
 <li>
 a multi-cultural environment that values diversity and international collaboration
 </li>
 <li>
 more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
 </li>
 <li>
 a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
 
 
 </li>
 </ul>
 More information on Valeo~ https~//www.valeo.com
 
</div>

System Engineer, POWER

Expleo Group

<div>
 We are seeking a detail-oriented and customer-focused QA Engineer to support end-to-end testing activities while maintaining strong stakeholder communication and engagement.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage stakeholder communication and ensure clear alignment on testing scope and deliverables
 </li>
 <li>
 Analyze business and system requirements to ensure completeness and testability
 </li>
 <li>
 Design and implement comprehensive test cases and test scenarios
 </li>
 <li>
 Execute test cases and document results accurately
 </li>
 <li>
 Identify, report, and manage defects through proper tracking tools
 </li>
 <li>
 Provide regular status reports on testing progress, risks, and quality metrics
 </li>
 <li>
 Actively participate in customer meetings and provide testing insights
 </li>
 <li>
 Provide onsite support
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in software testing / quality assurance
 </li>
 <li>
 Strong English proficiency (written and spoken)
 </li>
 <li>
 Excellent communication and customer-interfacing skills
 </li>
 <li>
 Strong analytical skills with high attention to detail
 </li>
 <li>
 Ability to work effectively as part of a team
 </li>
 <li>
 Strong problem-solving skills and ownership mindset
 </li>
 </ul>
</div>

Software Quality Assurance Engineer

sonnen Egypt

<div>
 
 Standort
 
 
 
 Cairo, EG
 
 
 
 Stellen-ID
 
 : 4758
 
 
 Join the energy revolution with #teamsonnen!
 
 
 At sonnen, we&rsquo;re driven by a clear goal: creating a future powered by clean, affordable energy for everyone. That&rsquo;s why we make our customers independent &ndash; not only from fossil fuels, but also from rising electricity costs.
 
 
 The key to this independence is our intelligent, all-in-one energy system. It combines solar panels, battery storage, energy tariffs, and wallboxes &ndash; all developed and manufactured in Germany.
 
 
 As the first and only provider in Germany, we also connect thousands of home batteries into one shared network: the sonnenVPP, our industry-leading virtual power plant.
 
 
 In short: every day, we&rsquo;re working to shape the energy future. And we&rsquo;d be thrilled to have you join us!
 
 
 We are seeking a Data Engineer (m/f/d) to join our team and play a pivotal role in enabling our Business Intelligence and Data Science teams. As a Data Engineer, you will be responsible for maintaining and enhancing our AWS-based analytics platform, provisioning data from various sources, and enabling the development and stable operation of analytical solutions. We&rsquo;re looking for someone who shares our values, who isn&rsquo;t afraid to challenge existing processes, and who would like to work on innovative solutions in a fast-moving environment. If this sounds like you, then don&rsquo;t hesitate to get in touch.
 
 
 
 What you will do to help drive the energy transition:
 
 
 
 <ul>
 <li>
 (Senior) Define and design the architecture of our analytics platform, ensuring scalability, performance, and reliability.
 </li>
 <li>
 You design and build scalable data pipelines, ETL processes, and data lake and data warehousing solutions to support our analytics solutions.
 </li>
 <li>
 You develop and maintain data integration processes with a variety of structured and unstructured data sources.
 </li>
 <li>
 You implement, test, and maintain infrastructural components of sonnen&rsquo;s analytics platform and deploy and maintain data models.
 </li>
 <li>
 You implement data quality checks and monitoring mechanisms to ensure accuracy, completeness, and consistency of data.
 </li>
 <li>
 You define coding principles and support data scientists and analysts in implementing algorithms into operational solutions.
 </li>
 <li>
 Adhere to stringent quality assurance and documentation standards, utilizing version control and code repositories such as Gitlab.
 </li>
 <li>
 You stay up to date with emerging trends and technologies in data engineering and assess their potential applications to our business needs.
 </li>
 <li>
 (Senior) Share your knowledge by coaching/pair coding with more junior engineers.
 
 
 </li>
 </ul>
 
 What You Will Need On That Journey
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science or a related technical field.
 </li>
 <li>
 +3 years of relevant employment experience in roles such as Data Scientist, Data Engineer, or Data Architect.
 </li>
 <li>
 +3 years of experience with ETL tools, Data Modeling, and Data Architecture.
 </li>
 <li>
 Experience with Big Data technologies such as Hadoop, Hive, and Spark.
 </li>
 <li>
 Ability to translate organizational goals into technical solutions.
 </li>
 <li>
 Experience with Infrastructure as Code (experience in Terraform and Ansible are a plus).
 </li>
 <li>
 Proficiency in Python, SQL, and NoSQL.
 </li>
 <li>
 Excellent communication and project management skills.
 
 
 </li>
 </ul>
 
 Stellensegment:
 
 Computer Science, Data Warehouse, Quality Assurance, Business Intelligence, Project Manager, Technology
</div>

Data Engineer (m/f/d)

Mindware

<div>
 Date: Feb 20, 2026
 
 
 Location:
 
 
 Cairo, EG
 
 
 Company: Mindware FZ-LLC (EGY)
 
 
 Req ID: 3086
 
 
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

Capgemini

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
 
 
 
 Job Description
 
 
 
 The Senior Principal Engineer, Solutions Architecture provides advanced technical and business‑consultative expertise to customers during both pre‑sales and post‑sales phases. This role leads the design, development, and implementation of large‑scale, complex IT architectures that align with customer business goals. Acting as a technical thought leader, the Senior Principal Engineer translates business and technical requirements into comprehensive solution designs, guides customer engagements, and contributes to the development of organizational strategies, standards, and best practices.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Consult with customers to design and implement new IT solutions or modernize existing environments.
 </li>
 <li>
 Develop integrated, end‑to‑end technology solutions that support customer strategic, operational, and financial objectives.
 </li>
 <li>
 Translate customer business and technical requirements into detailed architectures, system designs, and solution blueprints for complex, large‑scale engagements.
 </li>
 <li>
 Provide technical leadership during pre‑sales activities, including solution scoping, architecture validation, and customer presentations.
 </li>
 <li>
 Support post‑sales delivery by guiding implementation teams, ensuring alignment with architectural standards and customer expectations.
 </li>
 <li>
 Lead or contribute to strategic initiatives that support product, solution, or business objectives.
 </li>
 <li>
 Apply deep technical expertise across multiple specialized domains to solve customer challenges.
 </li>
 <li>
 Serve as a trusted advisor by understanding customer needs and aligning solutions to long‑term goals.
 </li>
 <li>
 Identify opportunities to expand solution offerings, drive innovation, and support business growth.
 </li>
 <li>
 Evaluate complex customer environments, propose modernization strategies, and ensure architectural integrity across all solution components.
 </li>
 <li>
 Provide guidance on methods, frameworks, and technology selection for achieving desired outcomes.
 </li>
 <li>
 Make decisions that influence the broader function, applying independent judgment when navigating ambiguous or intangible technical issues.
 </li>
 <li>
 Create and maintain technical documentation, solution roadmaps, and architectural standards.
 </li>
 <li>
 Collaborate with cross‑functional teams, including engineering, sales, product, and delivery, to support successful customer engagements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 12+ years of relevant experience.
 </li>
 <li>
 Outstanding English communication, both verbal and non-verbal.
 </li>
 <li>
 Broad, advanced expertise across highly specialized technical fields or multiple related disciplines.
 </li>
 <li>
 Proven experience architecting and delivering large‑scale, complex IT solutions.
 </li>
 <li>
 Strong ability to translate business requirements into scalable and integrated technical architectures.
 </li>
 <li>
 Demonstrated leadership in developing company objectives, architectural principles, and best practices.
 </li>
 <li>
 Strong conceptual and analytical thinking skills for solving complex and ambiguous problems.
 </li>
 <li>
 Ability to exercise independent judgment in selecting methodologies, technologies, and evaluation criteria.
 </li>
 <li>
 Effective communication and customer‑facing skills, with the ability to influence technical and business stakeholders.
 </li>
 <li>
 Experience guiding both pre‑sales and post‑sales activities across multiple solution domains.
 </li>
 <li>
 Strong documentation, planning, and presentation capabilities.
 </li>
 <li>
 Proven ability to lead initiatives with impact across the broader function or organization.
 </li>
 </ul>
</div>

Senior Principal Engineer, Solutions Architecture

<div>
 
 Standort
 
 
 
 Cairo, EG
 
 
 
 Stellen-ID
 
 : 5268
 
 
 Join the energy revolution with #teamsonnen!
 
 
 At sonnen, we&rsquo;re driven by a clear goal: creating a future powered by clean, affordable energy for everyone. That&rsquo;s why we make our customers independent &ndash; not only from fossil fuels, but also from rising electricity costs.
 
 
 The key to this independence is our intelligent, all-in-one energy system. It combines solar panels, battery storage, energy tariffs, and wallboxes &ndash; all developed and manufactured in Germany.
 
 
 As the first and only provider in Germany, we also connect thousands of home batteries into one shared network: the sonnenVPP, our industry-leading virtual power plant.
 
 
 In short: every day, we&rsquo;re working to shape the energy future. And we&rsquo;d be thrilled to have you join us!
 
 
 We are seeking for a Data Engineer who will empower sonnen&rsquo;s business with data-driven insights, services and products with the help of sonnen&rsquo;s AWS-based analytics platform and by provisioning data from various sources from within and outside the company.
 
 
 We&rsquo;re looking for someone who shares our values, who isn&rsquo;t afraid to challenge existing processes, and who would like to work on innovative solutions in a fast-moving environment. If this sounds like you, then don&rsquo;t hesitate to get in touch.
 
 
 
 What you will do to help drive the energy transition:
 
 
 
 <ul>
 <li>
 You develop and maintain data analysis processes with a variety of structured and unstructured data sources.
 </li>
 <li>
 You implement, test, and maintain infrastructural components of sonnen&rsquo;s analytics platform and deploy and maintain data models.
 </li>
 <li>
 You implement data quality checks and monitoring mechanisms to ensure accuracy, completeness, and consistency of data.
 </li>
 <li>
 You collaborate with the business SMEs and stakeholders to understand their data requirements and support their analysis and modeling needs.
 </li>
 <li>
 You adhere to stringent quality assurance and documentation standards using version control and code repositories (e.g., Gitlab).
 </li>
 <li>
 You stay up-to-date with emerging trends and technologies in data engineering, and assess their potential applications to our business needs.
 
 
 </li>
 </ul>
 
 What You Will Need On That Journey
 
 
 
 <ul>
 <li>
 You hold a bachelor&rsquo;s degree in Computer Science or a related technical field
 </li>
 <li>
 You have 3+ years of relevant employment experience (Data Scientist, Engineer or Architect)
 </li>
 <li>
 You have experience with data architecture and warehousing solutions (e.g. AWS Redshift, Databricks)
 </li>
 <li>
 You continue to enhance the existing platform, creating the technical foundation for scalable processes. Both data and result quality are important to you.
 </li>
 <li>
 You have good knowledge of Python, Pandas, SQL, NoSQL, RestAPI
 </li>
 <li>
 You are fluent in English. German is a plus.
 
 
 </li>
 </ul>
 
 Stellensegment:
 
 Computer Science, Quality Assurance, SQL, Database, Technology
</div>

Data Engineer (m/w/d)

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