business & data analyst – automation, analytics & ai

buyer (women classic)

buyer women classic

LC Waikiki

<div>
 <p>
  <strong>
   At LC Waikiki, we design fashion that is accessible to everyone.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As one of the leading global fashion retailers, we operate in more than 50 countries with thousands of stores and millions of customers worldwide. Our success is driven by strong commercial ownership, data-led decision making and teams who take responsibility for creating value at scale.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   BUYER
  </strong>
 </p>
 <p>
  At LC Waikiki, Buyers play a critical role in shaping product strategies that reach millions of customers across multiple markets. This position requires clear ownership of commercial results while creating balanced assortments that respond to customer expectations, brand direction and financial targets.
 </p>
 <p>
  As a Buyer, you will have end-to-end responsibility for your product groups, managing sourcing and buying activities across global supply countries including Turkey, the Far East and Egypt. You will work within defined cost structures, margin targets and quality standards, ensuring speed, competitiveness and profitability throughout the entire buying cycle.
 </p>
 <p>
  The role is accountable for key commercial and operational outcomes such as budget realization, margin and GMROII performance, on-time delivery, sell-through and overall customer satisfaction. With a strong performance mindset, you will contribute to omnichannel growth, including e-commerce, while supporting sustainable and scalable business results.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we are looking for;
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for professionals with a minimum of four years of experience in buying or merchandising within fashion retail, supported by a strong commercial and analytical perspective. A good command of English is required, along with the ability to operate confidently in an international business environment. Candidates are expected to hold a degree in Textile Engineering or a related field and have hands-on experience in international sourcing and supplier management. Flexibility for domestic and international travel is essential. The ability to balance cost, quality and speed, combined with effective collaboration and planning skills, is critical for success in this role.
 </p>
 <p>
  Join LC Waikiki and become part of a global retail organization where responsibilities are clear, impact is visible and your decisions directly influence the business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  For information on how we process your personal data, please refer to our Candidate Privacy Notice available at https://corporate.lcwaikiki.com/kvkk-aday-aydinlatma-metni
 </p>
 <p>
 </p>
</div>


Buyer (Women Classic)

Buyer (Tricot)

RINA

<p></p><div><div><div><div><div><b>Posting Date: </b>4 May 2026
</div></div></div></div><div><div><div><div><b>City: </b>Istanbul
</div></div></div></div><div><div><div><div><b>Location:
</b>Istanbul, TR, 34742
</div></div></div></div><div><div><div><div><b>Contract Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Division: </b>International Procurement
</div></div></div></div><div><div><div><div><b>Level of experience: </b>Intermediate
</div></div></div></div><div><div><div><div><div>RINA is currently recruiting for a <b>East Europe and Middle East Junior Buyer</b> to join its office in Turkiye within the <b>International Procurement</b> Division.</div><div><div><div><div><b>
Mission</b></div>
</div><div><div>
The Junior Buyer will assist in the Supply Chain process by researching supplier information, evaluating potential suppliers and validating supplier orders submitted by Business Units. This role is integral to ensuring that our Supply Chain activities are efficient, cost-effective, and aligned with the company&rsquo;s goals and compliance requirements.</div>
<div>
#LI-PV1</div></div></div><div><div><div><b>
Key Accountabilities</b></div>
</div><div><div>
Support Development &amp; Implementation of Supply Chain Strategy<br>
<ul><li>Assist in aligning Supply Chain activities with guidelines, policies, processes, and regulatory requirements.</li></ul>
Supplier Scouting &amp; Segmentation<br>
<ul><li>Help maintain and update the Vendor List with suitable suppliers.</li></ul>
Performance Management<br>
<ul><li>Contribute to the creation and maintenance of supplier performance scorecards and risk passports.</li></ul>
Risk Assessment<br>
<ul><li>Support the risk passport process to identify and mitigate Supply Chain risks.</li></ul>
Supplier Evaluation<br>
<ul><li>Assist in evaluating supplier performance in terms of operations, legal compliance, quality, Supply Chain, ESG, and overall compliance.</li></ul>
RFQ Management<br>
<ul><li>Issue Requests for Quotation and manage the receipt and initial evaluation of bids.</li></ul>
Data Analysis &amp; Reporting<br>
<ul><li>Provide initial analysis and reporting of purchasing management data.</li></ul>
Supplier Assessment<br>
<ul><li>Conduct basic assessments of supplier capabilities and maintain relationships with key suppliers.</li></ul>
Technical Collaboration<br>
<ul><li>Collaborate with the Business for technical evaluations and participate in Tender Clarification Meetings.</li></ul></div>
</div></div><div><div><div><b>
Education</b></div>
</div><div><div>Bachelor&rsquo;s Degree in Supply Chain Management or Business Administration Finance Management</div></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>1-3 years of experience in Supply Chain, Supply Chain management, or a related field.</li><li>Basic understanding of Supply Chain processes and supplier evaluation techniques.</li><li>Strong research and analytical skills.</li><li>Proficiency in Microsoft Office Suite and Supply Chain software.</li><li>Good communication and negotiation skills.</li><li>Detail-oriented with strong organizational skills.</li><li>Ability to work independently and in a team-oriented environment.</li></ul>
</div></div><div><div><div><b>
Competencies</b></div>
</div><ul><li>FORESIGHT &amp; INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
</li><li>WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
</li><li>INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
</li><li>DOMAIN &amp; BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.
</li>PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.<br>
<li>
</li></ul></div></div><div></div><div>RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure &amp; mobility, industry, research &amp; development sectors. Our business model covers the full process of project development, from concept to completion.</div><br>
<div></div>
<div><i>
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.</i></div></div></div></div></div></div><p></p>

East Europe and Middle East Junior Buyer

Koton

<div>
 <p>
  1988 y&inodot;l&inodot;nda &Idot;stanbul Kuzguncuk&rsquo;ta k&uuml;&ccedil;&uuml;k bir ma&gbreve;aza ile ba&scedil;lad&inodot;&gbreve;&inodot;m&inodot;z yolculu&gbreve;umuzu, bug&uuml;n 7.900&rsquo;den fazla &ccedil;al&inodot;&scedil;an&inodot;m&inodot;z,
  <strong>
   72 &uuml;lkede 450&rsquo;nin &uuml;zerinde ma&gbreve;azam&inodot;z ve online sat&inodot;&scedil; kanallar&inodot;yla
  </strong>
  k&uuml;resel bir moda markas&inodot; olarak s&uuml;rd&uuml;r&uuml;yoruz. &ldquo;
  <strong>
   H&inodot;zl&inodot; ve &ccedil;evik i&scedil; modelimizden beslenen g&uuml;&ccedil;l&uuml; markam&inodot;zla, 2030 y&inodot;l&inodot;nda &uuml;r&uuml;nlerimizi d&uuml;nya &uuml;zerinde 1 milyar m&uuml;&scedil;teriye ula&scedil;t&inodot;rmak
  </strong>
  &rdquo; vizyonuyla &ccedil;al&inodot;&scedil;&inodot;yor, "
  <strong>
   D&uuml;nya i&ccedil;in trendi ula&scedil;&inodot;labilir k&inodot;lmak
  </strong>
  " misyonumuzla hareket ederek, "
  <strong>
   Trend in Time
  </strong>
  " mottomuzla trendleri tam zaman&inodot;nda m&uuml;&scedil;terilerimize ula&scedil;t&inodot;rmay&inodot; hedefliyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Koton&rsquo;da ba&scedil;ar&inodot;y&inodot; de&gbreve;erlerimizle in&scedil;a ediyoruz; &ccedil;&uuml;nk&uuml; biz, "
  <strong>
   De&gbreve;erlerimizle Ba&scedil;armak Kuma&scedil;&inodot;m&inodot;zda Var!
  </strong>
  " diyoruz:
 </p>
 <p>
  <br/>
 </p>
 <p>
  ✔
  <strong>
   H&inodot;zl&inodot; ve Verimliyiz
  </strong>
 </p>
 <p>
  ✔
  <strong>
   M&uuml;&scedil;teri Odakl&inodot;y&inodot;z
  </strong>
 </p>
 <p>
  ✔
  <strong>
   Tutkuluyuz
  </strong>
 </p>
 <p>
  ✔
  <strong>
   Kalite Odakl&inodot;y&inodot;z
  </strong>
 </p>
 <p>
  ✔
  <strong>
   Tek Tak&inodot;m&inodot;z
  </strong>
 </p>
 <p>
  ✔
  <strong>
   Sayg&inodot;l&inodot;y&inodot;z
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  E&gbreve;er sen de bu de&gbreve;erleri ta&scedil;&inodot;d&inodot;&gbreve;&inodot;n&inodot; d&uuml;&scedil;&uuml;n&uuml;yor ve KOTON&rsquo;un dinamik, kendini geli&scedil;tirebilece&gbreve;in ve yenilik&ccedil;i ortam&inodot;n&inodot;n bir par&ccedil;as&inodot; olmak istiyorsan, Marka Aksesuar ekibimize kat&inodot;lmak &uuml;zere
  <strong>
   Buyer (&Ccedil;anta &amp; Kemer)
  </strong>
  pozisyonuna
  <strong>
   ba&scedil;vurunu
  </strong>
  bekliyoruz!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   GENEL N&Idot;TEL&Idot;KLER
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   <strong>
    <u>
     Tercihen Aksesuar (&ccedil;anta ve kemer)
    </u>
   </strong>
   <u>
   </u>
   sat&inodot;n alma operasyonunda minimum 4-5 y&inodot;l deneyimli,
  </li>
  <li>
   &Idot;yi derecede &Idot;ngilizce bilen,
  </li>
  <li>
   Moday&inodot; takip eden ve koleksiyon haz&inodot;rlanma s&uuml;recinde bilgi sahibi olan,
  </li>
  <li>
   &Uuml;retim, tedarik, planlama, fiyatland&inodot;rma konular&inodot;nda g&ouml;rev alan,
  </li>
  <li>
   Sipari&scedil; ve &uuml;retim takibini yaparak imalat&ccedil;&inodot;lardan beklenen kalite ve terminde tedarik etmeyi sa&gbreve;layabilen,
  </li>
  <li>
   Mevcut tedarik&ccedil;ilerle ili&scedil;kileri geli&scedil;tiren ve yeni &uuml;r&uuml;nler i&ccedil;in yeni kaynaklar ara&scedil;t&inodot;rabilen,
  </li>
  <li>
   &Ccedil;&ouml;z&uuml;m odakl&inodot;, analitik d&uuml;&scedil;&uuml;nebilen.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Idot;&Scedil; TANIMI
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Hedef m&uuml;&scedil;teri kitlesinin beklentilerini analiz ederek koleksiyonlar&inodot;n olu&scedil;turulmas&inodot;n&inodot; sa&gbreve;lamak,
  </li>
  <li>
   Olu&scedil;turulan koleksiyonlar&inodot;n hedef kar marjlar&inodot;n&inodot; sa&gbreve;layarak m&uuml;&scedil;terinin duyarl&inodot; oldu&gbreve;u fiyat yap&inodot;lar&inodot;n&inodot; analiz etmek,
  </li>
  <li>
   Sorumlu oldu&gbreve;u kategoriye dair range plan olu&scedil;turmak,
  </li>
  <li>
   Planlanan zamanda, do&gbreve;ru fiyatta ve beklenilen kalitede koleksiyon olu&scedil;turmak.
  </li>
 </ul>
 <p>
 </p>
</div>


Buyer (Çanta & Kemer)

Hilton

<div><p>Non-F&amp;D &amp; Service Procurement Manager</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p>
Position Title: Non-F&amp;D &amp; Service Procurement Manager
</p><p>Department: Hilton Supply Management
</p><p>Reports to Title: Procurement Manager T&uuml;rkiye</p><p>
Location: Hilton Regional Office T&uuml;rkiye
</p><h2 class="jobSectionHeader"><b>About Hilton Supply Management</b></h2><p>
Hilton Supply Management (HSM) is the largest hospitality group procurement organization and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton as non-Hilton branded hotels. With more than 18,000 hotels in our program (including over 10,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers &ndash; ensuring direct savings on the product &amp; services for hotel partners.</p><h2 class="jobSectionHeader"><b>
About Hilton</b></h2><p>
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 8,800 properties with more than 1.3M rooms in 139 countries and territories. Founded in 1919, we have defined the hospitality industry and established a portfolio of world-class brands, including our flagship Hilton Hotels &amp; Resorts brand, which is the most recognized hotel brand in the world. We have more than 226 million members in our award&ndash;winning customer loyalty program, Hilton Honors.</p><h2 class="jobSectionHeader"><b>
Position Statement</b></h2><p>
The T&uuml;rkiye region within Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of Non-F&amp;D &amp; Service to all managed properties and those franchise and third-party hotels signed to Hilton Supply Management agreements. Primary responsibilities will be overseeing the entire procurement process and HSM competitiveness, which will include the procurement of Non-F&amp;D &amp; Service categories within the T&uuml;rkiye region.</p><p><b>
Position Summary</b></p><ul><li><p>
To plan, organize, direct, and control the Purchasing and Supply Management functions for all Non-Food &amp; Services categories within the specified functional Area for Hilton.</p></li><li><p>
Ensuring that technical equipment, engineering services, CAPEX, FF&amp;E, MRO, Energy, Facility Management, and outsourced operational services are procured at the optimal total cost of ownership while adhering to Hilton standards, operational specifications, purchasing best practices, and global procurement policies.</p></li><li><p>
Direct supervision and management of reports as detailed.</p></li><li><p>
Working with and representing the Purchasing function with key stakeholders such as Finance, Engineering, Operations, and Development.</p></li><li><p>
To provide functional and operational management to any corporate or cluster purchasing teams based in the area and to provide support as required to hotel-based purchasing resources across the area.</p></li><li><p>
To ensure that all procurement tools (such as Birchstreet, Coupa Smart Spend) are implemented and maintained.</p></li><li>
Provide effective management to the Non-F&amp;D &amp; Services Buyer (where applicable).</li></ul><h2 class="jobSectionHeader"><b>
Strategic Procurement &amp; Business Operations 55%</b></h2><ul><li><p>
Lead local and national tenders within Non-Food &amp; Services categories, including technical projects and service agreements.</p></li><li><p>
Negotiate pricing and commercial terms with suppliers at local and national levels.</p></li><li><p>
Conduct price benchmarking and lifecycle cost analysis to ensure competitive positioning across M/L, franchised properties, and 3rd party hotels.</p></li><li><p>
Maintain supplier data and pricing in procurement systems (e.g., Birchstreet, Coupa Smart Spend).</p></li><li><p>
Ensure implementation and compliance with national, pan-European, and global agreements including MSAs and FSAs.</p></li><li><p>
Monitor supplier performance and product/service quality.</p></li><li><p>
Stay informed on relevant procurement laws, technical regulations, and compliance requirements.</p></li><li>
Support the growth and implementation of Group Purchasing Organization (GPO) initiatives where applicable</li></ul><h2 class="jobSectionHeader"><b>
Organisational activities</b><b> 20</b><b>%</b></h2><ul><li><p>
Report directly to National Procurement Manager (NPM)</p></li><li><p>
Report on a monthly/or weekly basis to the NPM of current system status, project status, needs of the properties or concerns regarding the suppliers&rsquo; performance and products&rsquo; quality</p></li><li><p>
Report contract negotiation results, tenders, savings capture, and cost avoidance in Coupa Smart Spend.</p></li><li><p>
Act as the primary liaison between the regional procurement leadership and hotel operations, ensuring seamless communication and alignment of procurement goals.</p></li><li><p>
Address technical supply challenges and ensure timely resolution with suppliers.</p></li><li><p>
Ensure to receive as much as possible information about local needs and issues.</p></li><li><p>
Ensure maximum visibility of local technical requirements and operational risks.</p></li><li><p>
Ensure follow-up of consistence item handling internally.</p></li><li><p>
Communicate procurement updates, CAPEX frameworks, and service agreements through internal channels.</p></li><li>
Foster strong relationships with hotel leadership, Engineering, Finance and Operations teams</li></ul><h2 class="jobSectionHeader"><b>
Strategic Development &amp; Compliance 20%</b></h2><ul><li><p>
Lead the development and execution of procurement strategies across Non-Food &amp; Services categories, ensuring alignment with brand standards, technical compliance, and ESG targets.</p></li><li><p>
Provide strategic guidance to hotel and engineering teams on supplier selection, technical specifications, and cost optimization opportunities.</p></li><li><p>
Regularly review and rationalize nominated suppliers across technical and service categories.</p></li><li><p>
Be aware of and apply Hilton purchasing, financial and environmental policies, CSR and ESG activities.</p></li><li><p>
Ensure hotel teams are informed about nominated suppliers, service standards, and compliance requirements.</p></li><li><p>
Develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person or via telephone.</p></li></ul><h2 class="jobSectionHeader"><b>
Human Resources</b><b> 5%</b></h2><ul><li><p>
Provide effective leadership and development to the Non-F&amp;D &amp; Services Buyer (where applicable).</p></li><li><p>
Motivate and guide team members to achieve high performance and professional development.</p></li></ul><p>
In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company or departmental objective.</p><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2><ul><li><p>
Complete knowledge of F&amp;D purchasing procedures and supply chain.</p></li><li><p>
Strong understanding of strategic sourcing, CAPEX procurement, lifecycle costing, and contract governance.</p></li><li><p>
Demonstrated competence to manage multiple priorities and complex technical projects in a hands-on capacity.</p></li><li><p>
Proficiency in sourcing applications and MS Office Suite.</p></li><li><p>
BA/BS/Bachelor's Degree or experience in lieu thereof.</p></li><li><p>
Excellent negotiation, analytical, and problem-solving skills.</p></li><li><p>
Strong interpersonal and communication abilities.</p></li><li><p>
High attention to detail and organizational skills.</p></li><li><p>
Demonstrated ability to self-motivate, manage multiple priorities and deliver results.</p></li><li><p>
Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions</p></li><li><p>
Ability to communicate complex technical and commercial concepts clearly across the organization.</p><p>
</p></li></ul><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2><ul><li><p>
Experience in procurement and supply chain management (minimum 8+ years) in a senior-level role within hospitality or multi-site environments.</p></li><li><p>
Strong commercial and negotiation capability managing complex service and CAPEX contracts.</p></li><li><p>
Functional knowledge of various global back-office systems (e.g. BSS, NAV, PSFT, Sun, Navision)</p></li><li><p>
MS/MA/Master's Degree or experience in lieu thereof</p></li><li><p>
Business fluency in Turkish and English; proficiency in an additional language is a plus</p></li><li><p>
International or national multi-site experience preferred.</p></li></ul></div>

Non-F&D & Service Procurement Manager

Multinet | UP

<div>
 <p>
  <strong>
   Discover Multinet Up
  </strong>
 </p>
 <p>
  Starting its operations in 1999 with a meal card solution developed to meet the lunch needs of office workers, and becoming a subsidiary of the French Up Group in 2010, we are now a group serving in dozens of different areas.
 </p>
 <p>
  Institutions that choose our solutions gain significant advantages in cost efficiency and operational effectiveness in expense management, as well as in employee satisfaction and loyalty. As Multinet Up, we value the benefits we provide to the individuals who are the ultimate users of our solutions as much as we consider the needs of the institutions. From a secure, practical, next-generation payment experience to the widespread availability of spending points, the diversity of digital usage options, and the collaborations we have developed, we offer a 360-degree designed set of advantages.
 </p>
 <p>
  In 2016, we consolidated all our R&amp;D activities under one roof and transformed our IT department into a technopark company. Our technology company, Inventiv, operates in the fields of mobile payment, mobile application solutions, and cybersecurity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Privileges of Joining the Multinet Up Family
  </strong>
 </p>
 <p>
  <strong>
   Flexible Work Arrangement:
  </strong>
  With our hybrid work model, you have the flexibility to work from the office or from home.
 </p>
 <p>
  <strong>
   Two Continents, One Company:
  </strong>
  We have offices on both the Asian and European sides of Istanbul. Choose the office that's most convenient for you.
 </p>
 <p>
  <strong>
   Supportive and Agile Work Environment:
  </strong>
  We promote teamwork and have a fast and efficient work culture.
 </p>
 <p>
  <strong>
   Career Development:
  </strong>
  We value your professional growth and offer various training and development opportunities.
 </p>
 <p>
  <strong>
   Social Events:
  </strong>
  We organize fun and social activities that strengthen team spirit.
 </p>
 <p>
  <strong>
   Birthday Leaves:
  </strong>
  Enjoy a special day off on your birthday to celebrate and have fun!
 </p>
 <p>
  <strong>
   Special Support for Women Employees:
  </strong>
  We provide maternity and motherhood assistance, celebrate Women's Day with a holiday, and collaborate with the Women in Sales Network Program to support our female sales teams.
 </p>
 <p>
  <strong>
   We're There for Our Parents:
  </strong>
  We offer leave for our employees to spend special moments with their families, such as on report card days.
 </p>
 <p>
  <strong>
   Award-Winning Employee Experience
  </strong>
 </p>
 <p>
  We are proud to be recognized with the
  <strong>
   Excellent Employee Experience Certification
  </strong>
  from Happy Place to Work and the
  <strong>
   Best Employee Experience Company
  </strong>
  award from Nice Medya.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking a
  <strong>
   ''Customer Service Team Lead''
  </strong>
  to join our team with the following qualifications:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Minimum of 3 years of experience in team management
  </li>
  <li>
   Proficiency in MS Office applications
  </li>
  <li>
   Proven ability to thrive in a fast-paced, multitasked, results-oriented environment
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Excellent analytical skills with experience in report preparation and analysis
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <ul>
  <li>
   Manage daily operations of the customer service team
  </li>
  <li>
   Conduct performance evaluations of team members and develop improvement plans
  </li>
  <li>
   Analyze customer feedback and implement strategies for enhancement
  </li>
  <li>
   Optimize customer service processes and procedures
  </li>
  <li>
   Design training programs to ensure high-quality customer service
  </li>
  <li>
   Stay updated with new customer service technologies and tools
  </li>
  <li>
   Collaborate with other departments to enhance overall customer experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Our Team
  </strong>
 </p>
 <p>
  We remember to have fun while we are working, constantly learn from each other and know that ongoing and open communication opens every door. Would you like to join us? Remember: It does not matter where you live, because we offer a hybrid working model regardless of location.
 </p>
 <p>
  <br/>
 </p>
 <p>
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Customer Service Team Lead

L'Oréal

The world leader in beauty, present in 150 countries on five continents!
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Our 34 international brands include L’Oréal Paris, Kiehl’s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beauté, Ralph Lauren, Maybelline New York, Kérastase, Biotherm, Viktor&Rolf, Urban Decay, Lancôme, NYX PMU, L’Oréal Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
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For more than a century, L’Oréal has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world!
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The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.
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If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our L’Oréal Dermatological Beauty Division!
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WHAT YOU’LL DO
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<ul>
<li>Ensure sales forecast accuracy by following and challenging sales team targets, on baseline promotions and launches</li>
<li>Lead budget process and monthly forecast cycle in terms of customer and brand with all stakeholders including commercial, finance and demand planning.</li>
<li>Develop deep customer knowledge on supply rules and policy, timelines, stock equation and creates environment for better sales planning</li>
<li>Anticipate possible sales fluctuations interacting with sales team</li>
<li>Aggregate the total sales forecasts, then analyze all available facts and figures to identify potential gaps</li>
<li>Communicate objective feedback supported with analysis, proposes adjustment to key stakeholders (Sales, Supply Chain, Finance, Trade Marketing, Marketing) and validates the sales forecasts</li>
<li>Contribute to Forecasting Process of the company in cooperation with Demand Planning and Marketing Teams</li>
<li>Develop initial project plans defining implementation schedule, scope and all project milestones</li>
</ul>
DO YOU HAVE WHAT IT TAKES
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<ul>
<li>4 years’ university degree</li>
<li>Min. 3 years of experience in FMCG (Supplementary experience: Sales/Planning, Demand Planning, Commercial Controlling)</li>
<li>Experience in one of Sales Forecasting Tools is preferred</li>
<li>Have a commercial drive (results & solution focused, flexible/adaptable)</li>
<li>Strong analytical problem-solving skills</li>
<li>Excellent communication skills in English</li>
<li>Advanced level of MS Office Applications</li>
<li>Good communication & Negotiation skills</li>
<li>Able to work in a group effectively</li>
</ul>
WHAT COULD L’ORÉAL OFFER YOU
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<ul>
<li>The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li>
<li>Work with some of the biggest brands and experts in the business, and the most passionate people</li>
<li>A diverse environment</li>
<li>Opportunity to be at the center of digital transformation</li>
<li>World class training and development</li>
</ul>
#WEARELOREAL
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Take a closer look at our world [1] here!
<br>References
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Visible links
<br>1. https://careers.loreal.com/global/en/10reasonstochooseus

Senior Business Planning Specialist/Lead, L’Oréal Dermatological Beauty

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