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app operations manager (remote - m/f/d)

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customer operations executive

driver operations intern

LaLaMove

<div><div><div><div><div>Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at home, at work, or on the go.</div>
<div></div>
<div>Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1600+ employees spread across SEA and LATAM, our 12-year-old company reached unicorn status in 2018, is well-funded by prominent VCs, and has kept growing at tremendous speed since.</div>
<div></div>
<div>Our strength lies in our internal values: <b>Passion</b> in serving local communities, empowering SMEs, and our driver partners; <b>Execution and Grit</b> because that is how we differentiate ourselves by never giving up and striving for excellence; and <b>Humility &ndash; awareness</b> in ourselves to learn from others and never stop improving.</div>
<div></div>
<div>We are looking for a <b>Driver Operations Intern</b> to join our growing Marketing Team in Turkey!. The role is ideal for students who enjoy working with data, problem-solving, and supporting operational processes.</div>
<div></div>
<div>Join us and be part of Lalamove&rsquo;s exciting journey in Turkey!
</div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You Will Do?</b></h3><div><div><div>
<div><ul><li><div>Assist in day-to-day driver operations and support operational efficiency
</div></li><li><div>Collect, analyze, and interpret operational data to identify trends and insights
</div></li><li><div>Collaborate with the team to optimize processes and resolve operational issues
</div></li><li><div>Support reporting and dashboard creation in Excel and other MS Office tools
</div></li></ul></div></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What We Seek?</b></h3><div><div><div>
<ul><li><div><b>Third- or fourth-year undergraduate student</b> in Business Administration, Economics, Industrial Engineering, or related fields
</div></li><li><div>Fluent in <b>written and spoken English</b></div>
</li><li><div>Strong analytical and problem-solving skills
</div></li><li><div>Proficient in MS Office applications, especially Excel
</div></li><li><div>Able to understand and interpret data effectively
</div></li><li><div>Good communication skills and ability to work in a team
</div></li><li><div>Curious, creative, and result-oriented with a growth mindset
</div></li><li><div>Highly self-motivated, flexible, and energetic</div>
</li></ul></div></div></div></div></div><div><div><div>To all candidates: Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights, and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice</div>
</div></div><div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Driver Operations Intern

Welcome Pickups

<div><p><b>About us</b></p><p>
Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.</p><p>
Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.</p><ul><li>
One of the highest-rated global transportation companies with a rating of 4.9/5 stars.</li><li>
Expanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target.</li><li>
Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.</li><li>
Over 2.5 million happy travellers every year.</li></ul><p><b>️ If you want to dive deeper into the awesomeness of Welcome's culture, click on to check our TikTok account.</b><b>️</b></p><p><b>
The Team</b></p><p>
We are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn&rsquo;t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a &ldquo;pay it forward&rdquo; mentality, but with big and bold goals.</p><p>
As a <b>Destination Operations Manager</b>, you'll own the operational performance, driver engagement, and local health of one or more high-priority destinations. This is a senior operational role where you'll be fully accountable for results&mdash;ensuring your destinations deliver exceptional service while maintaining close connections with the driver community and gathering critical insights from the field.You'll work closely with your Regional Manager and central teams to ensure destinations run smoothly, are correctly configured, and reflect local realities in pricing and capacity decisions. This role requires a strong blend of analytical thinking, hands-on execution, and stakeholder management.</p><p><b><br>
Responsibilities</b></p><p><b>
Destination Performance &amp; Operational Execution</b></p><ul><li><ul><li>
Own end-to-end operational performance for your assigned destinations, tracking transfer success rates, driver utilization, and service quality metrics</li><li>
Execute routine data analysis to ensure key operational performance indicators (KPIs) are met and take corrective action when thresholds are breached</li><li>
Assist in forecasting demand surges and seasonal patterns, ensuring proper resource allocation and driver availability</li><li>
Report inefficiencies and suggest improvements in driver scheduling, dispatching, and allocation models</li><li>
Conduct weekly reviews of operational data, ensuring continuous optimization of destination workflows</li><li>
Maintain destination configurations including cutoff times, vehicle limits, and pricing strategies based on live data analysis</li></ul></li></ul><p><b>
Demand-Supply Balancing &amp; Driver Allocation</b></p><ul><li><ul><li>
Track driver availability across your destinations, ensuring proper service capacity during peak and off-peak periods</li><li>
Assist in the optimization of incentive programs to keep drivers engaged and aligned with operational targets</li><li>
Work closely with the Acquisition &amp; Recruiting team to highlight geographic or time-slot-based driver shortages</li><li>
Conduct basic data analysis on operational trends, supporting proactive decision-making on driver allocation</li><li>
Monitor and refine bookings allocation for peak-hour stability, ensuring high service reliability</li></ul></li></ul><p><b>
Transfer Success &amp; Service Reliability</b></p><ul><li><ul><li>
Track and work towards reducing last-minute cancellations, ensuring transfer fulfillment aligns with service commitments</li><li>
Monitor service-level disruptions, identifying patterns that require further operational intervention</li><li>
Communicate emerging service risks to Live Operations team to trigger rapid corrective measures</li><li>
Work with Quality &amp; Compliance teams to flag recurring driver issues impacting service efficiency</li></ul></li></ul><p><b>
Local Market Intelligence &amp; Community Engagement</b></p><ul><li><ul><li>
Capture reliable intelligence on pricing, driver costs, competitor pay, local regulations, and community sentiment</li><li>
Feed structured insights to central teams (Pricing, Strategy) to inform decision-making</li><li>
Build visibility and trust with local drivers through regular engagement activities</li><li>
Identify and manage driver ambassadors, collect feedback, and run initiatives to improve satisfaction</li><li>
Organize incentive campaigns, driver quests, or reactivation pushes&mdash;track results and share learnings</li></ul></li></ul><p><b>
Cross-Functional Collaboration &amp; Continuous Improvement</b></p><ul><li><ul><li>
Collaborate with Live Operations team to provide real-time visibility on driver availability and operational risks</li><li>
Partner with Acquisition &amp; Recruiting to proactively communicate driver shortages or surpluses</li><li>
Work closely with the Pricing team to ensure operational decisions align with cost efficiency and budget targets</li><li>
Coordinate with Business Intelligence and Data Analytics teams to support performance tracking and data-driven operational decisions</li></ul></li></ul><br>
<b>
Requirements</b><br>
<ul><li><b>
3+ years of experience</b> in operations, logistics, mobility, or marketplace management.</li><li><b>
Proven track record</b> of managing performance and executing improvement actions based on data insights.</li><li><b>
Strong analytical skills</b> &mdash; comfortable using dashboards, reports, and KPIs to guide decisions.</li><li><b>
Hands-on problem solver</b> with a proactive approach to spotting and addressing operational challenges.</li><li><b>
Excellent communication and stakeholder management</b>, able to build relationships across drivers, partners, and internal teams.</li><li><b>
Understanding of local market conditions</b>, including supply/demand dynamics, competitor landscape, and regulatory requirements.</li><li><b>
Fluent in English &amp; Turkish</b>, with local language skills considered an advantage.</li><li><b>
Energy and ownership mindset</b> &mdash; you take responsibility for results and don&rsquo;t wait to be told what to do.</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Vibrant and fresh work environment</li><li>
Flexible work-from-home policy</li><li>
The tools you need to perform your daily tasks successfully</li><li>
L&amp;D personal budget</li><li>
Private Insurance Plan</li><li>
+4 extra PTO days annually</li><li>
The unique opportunity to join &ldquo;the next big thing&rdquo; at ground level</li></ul></div>

Destination Operations Manager (Turkey)

Kraft Heinz

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We have an exciting opportunity available for a Procurement Intern to join our Procurement team at Kraft Heinz T&uuml;rkiye. You will support our team in daily purchasing activities, supplier research, and reporting tasks. This role is a good opportunity to gain experience in procurement and work closely with different teams.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support daily procurement operations
  </li>
  <li>
   Help with supplier research and market analysis
  </li>
  <li>
   Assist in following up purchase orders and related processes
  </li>
  <li>
   Update procurement data and prepare reports
  </li>
  <li>
   Support communication with internal teams when needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4th year undergraduate student
  </li>
  <li>
   Good level of English
  </li>
  <li>
   Based in Istanbul or able to work in our Istanbul office
  </li>
  <li>
   Good knowledge of MS Office programs
  </li>
  <li>
   Strong communication and teamwork skills
  </li>
  <li>
   Willing to learn and open to collaboration
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We&rsquo;re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
 <br/>
 <br/>
 No matter the brand, we&rsquo;re united under one vision To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we&rsquo;re transforming the food industry with bold thinking and unprecedented results. If you share our passion &ndash; and are ready to create the future, build a legacy, and lead as a global citizen &ndash; there&rsquo;s only one thing to do join our table and let&rsquo;s make life delicious!
 <br/>
 <br/>
 Our Culture of Ownership, Meritocracy &amp; Collaboration
 <br/>
 <br/>
 We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level &ndash; from entry-level intern to senior leader &ndash; to own their work. We share a responsibility to think like Owners &ndash; to be mindful of the collective and sustained success of Kraft Heinz &ndash; which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You&rsquo;re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level &ndash; and you&rsquo;ll be rewarded. You&rsquo;re given opportunities to leave a mark and build a legacy. But you won&rsquo;t do it alone. You&rsquo;re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.
 <br/>
 <br/>
 Employee Candidate Privacy Notice https //www.heinz.eu/turkey-candidate-privacy-policy
 <br/>
 <br/>
 We are proud to be a Great Place to Work certified company. Click to view our certificate https //www.greatplacetowork.com.tr/sertifikasyon/sertifikali-sirketler/kraft-heinz-turkiye/
 <br/>
 <br/>
 Location(s)
 <br/>
 <br/>
 Istanbul Branch
 <br/>
 <br/>
 <strong>
  Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
 </strong>
</div>


Procurement Intern

Inoksan

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Established in 1980 in Bursa, Turkey, INOKSAN is a leading manufacturer of state-of-the-art commercial kitchen equipment, operating across 5 continents. With a 20,000 sqm production plant and a workforce of 350+ professionals, the company caters to distributors &amp; contractors in industries such as F&amp;B, Hospitality, Military, Education, and Retail. INOKSAN also specializes in turnkey kitchen projects, offering customized solutions designed by experienced architects &amp; engineers. The company is committed to delivering high-quality products &amp; services, meeting the needs of diverse clients worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time, on-site role for an Export Sales Representative based in Istanbul, Turkey. The Export Sales Representative will be responsible for identifying and developing international sales opportunities across her/his hinterland, expanding our dealer network, building and maintaining client relationships,
  <span>
   managing sales operations,
  </span>
  and ensuring highest client satisfaction. Additionally, the role involves coordinating with internal teams and external stakeholders to meet client needs and achieve sales targets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Business, International Trade, or a related field
  </li>
  <li>
   Proven skills in international business and export operations
  </li>
  <li>
   Proficiency in sales and sales prospecting methodologies
  </li>
  <li>
   Strong customer service and client relationship management abilities
  </li>
  <li>
   Excellent communication and negotiation skills
  </li>
  <li>
   Ability to work in a dynamic, team-oriented environment
  </li>
  <li>
   Fluency in English; additional languages are a plus
  </li>
  <li>
   Strong analytical skills
  </li>
  <li>
   No restrictions on frequent international travelling
  </li>
  <li>
   Experience in the commercial kitchen equipment or manufacturing industry is an advantage
  </li>
  <li>
   Active driver with a valid driving licence
  </li>
 </ul>
</div>


Export Sales Representative

<div>
 <p>
  Our global business partner is currently looking for a Spare Parts Manager to join their team in the industrial sector.
 </p>
 <ul>
  <li>
   Manage and improve spare parts procurement processes for technical products
  </li>
  <li>
   Increase spare parts revenue in line with defined targets
  </li>
  <li>
   Develop strategies to optimize inventory turnover
  </li>
  <li>
   Manage supplier relationships and perform cost and quality analyses
  </li>
  <li>
   Improve the efficiency of warehouse operations
  </li>
  <li>
   Monitor order, delivery, and inventory processes through ERP systems
  </li>
  <li>
   Ensure customer satisfaction by working in coordination with after-sales services
  </li>
  <li>
   Be responsible for team management and employee development
  </li>
  <li>
   Prepare weekly, monthly, and annual performance reports
  </li>
  <li>
   Manage budgets and ensure cost control
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field
  </li>
  <li>
   Good command of written and spoken English
  </li>
  <li>
   Minimum 5 years of experience in spare parts management, after-sales, or related functions
  </li>
  <li>
   Knowledge of ERP systems (preferably SAP)
  </li>
  <li>
   Strong leadership and team management skills
  </li>
  <li>
   Experience in inventory management, logistics, and supply chain processes
  </li>
  <li>
   Strong analytical thinking, planning, and reporting skills
  </li>
  <li>
   Customer- and solution-oriented mindset
  </li>
  <li>
   Active driver with a valid driver&rsquo;s license
  </li>
 </ul>
 <p>
 </p>
</div>


Spare Parts Manager

Volt Lines

<div><p><b>Join us and be a part of shaping the future of urban mobility!</b></p><p>
Some complain about traffic but some are actually doing something about it. Join us on our mission to reduce traffic in Istanbul by increasing the accessibility of sustainable shared mobility.</p><p></p><p><b>
Who are we?</b></p><p>
Volt Lines is the only technology-enabled player in the Turkish market competing against legacy incumbents and it reduces emissions and traffic by turning premium 16-seater buses into a viable alternative to single occupancy vehicles.
</p><p></p><p><b>What we do?</b></p><p>
In Istanbul, over 50,000 buses operate at 31% efficiency. These buses, which contribute to the city's traffic with empty seats, could also be the solution to its problem. Volt Lines is the only shuttle service provider that has both<b> software</b> as well as a <b>transport </b>service. This allows for optimal harmonization of the software and operation resulting in the creation of great experiences and services. Notable examples of these innovative services include DRT and Marketplace. DRT (short for Demand-Responsive Transport) was covered by <b>a Harvard Business School case study</b> that is being taught at the MBA school. Marketplace on the other hand allows companies to sell empty seats on their buses to neighboring passengers who are going in the same direction at the same time.</p><p><b>
Let's work together to shape the future of mobility.</b></p><p>
We're looking for a <b>Operational Excellence &amp; Finance Executive</b> to join us in shaping the future of urban transportation using the latest technologies. This role combines sales execution, account management, billing ownership, and reporting responsibilities. You will support new business opportunities while ensuring strong retention, financial accuracy, and operational alignment.</p><p></p><p><b>
Financial Planning, Budgeting &amp; Supplier Management:</b></p><ul><li>
Drive financial planning and system optimization for supplier performance, ensuring accurate budgeting and improved operational efficiencies.</li><li>
Develop comprehensive budget forecasts across weekly, monthly, quarterly, and yearly timelines to track variances and drive actionable decisions.</li><li>
Iteratively refine supplier earning structures to achieve higher cost-efficiency and profitability metrics, leveraging data-driven approaches.</li><li>
Closely monitor supplier progress billings and cost accounting processes, ensuring supplier costs are accurately and efficiently reconciled with actual field operations.</li></ul><p></p><p><b>
Operations Management &amp; Coordination:</b></p><ul><li>
Construct and present comprehensive performance analysis reports to the C-Level, integrating financial data and operational metrics to drive strategic decisions and continuously improve operational efficiency.</li><li>
Proactively monitor, report, and ensure the resolution of daily field operation issues (e.g., delays, vehicle/driver problems/low ratings).</li><li>
Coordinate commercial and field teams to maximize operational efficiency and optimize daily capacity utilization.</li></ul><p></p><p><b>
Process Improvement &amp; System Optimization:</b></p><ul><li>
Identify inefficiencies in field operations and deploy system improvements utilizing data-driven insights to enhance the overall effectiveness of operations and financial models.</li><li>
Continuously analyze existing operational processes to enhance customer and driver satisfaction.</li><li>
Propose and implement technology-driven, scalable process improvements and Standard Operating Procedures (SOPs) to eliminate recurring issues.</li></ul><p></p><p><b>
Owned Fleet Financial Management &amp; Analysis:</b></p><ul><li>
Oversee the end-to-end tracking and analysis of revenue, income, and operational costs associated with the owned fleet.</li><li>
Manage P&amp;L (Profit &amp; Loss) statements and develop dynamic rolling forecasts to accurately predict financial performance and guide business strategies.</li><li>
Conduct comprehensive variance analyses to identify the root causes of fluctuations (increases or decreases) in costs and revenues.</li><li>
Prepare and present detailed financial performance reports and strategic recommendations directly to C-Level executives.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
3-5+ years of proven experience in Business Operations, Financial Planning, Operations Management, or Strategic Planning.</li><li>
Deep understanding of P&amp;L management, large-scale budgeting, rolling forecasts, and complex financial analysis.</li><li>
Experience working in a fast-paced, performance-driven environment is a plus.</li><li>
Advanced Excel skills (reporting, analysis, data management).
</li><li>Ability to bridge the gap between high-level strategic planning (C-Level reporting) and hands-on, day-to-day field operations.</li><li>
Strong communication skills in English (written and verbal).</li>
High ownership, analytical mindset, and strong follow-up discipline.<br>
<li>
</li></ul><br>
<br>
<b>Benefits</b><br>
<ul><li>
<b>Innovative Environment</b>: Volt Lines operates in a fast-growing, innovative industry, offering opportunities to work on impactful projects with cutting-edge technology.</li><li>
<b>Career Growth</b>: Volt Lines is committed to employee development, offering opportunities for career progression, training, and skill enhancement.</li><li>
<b>Work-Life Balance</b>: Volt Lines offers flexible working hours as well as a flexible paid time-off policy that promotes a healthy work-life balance.</li><li>
<b>Startup Culture</b>: Volt Lines embodies a startup environment that promotes creativity, autonomy, and innovation, providing employees with the freedom to take initiative and make decisions.</li><li>
<b>Inclusive Work Culture: </b>Volt Lines values different perspectives, backgrounds, and experiences, and fosters an inclusive workplace where everyone can thrive.</li><li>
<b>Impact on Urban Mobility</b>: Volt Lines focuses on revolutionizing urban transportation and sustainability, giving employees a chance to contribute to a purpose-driven mission.</li><li>
<b>Compensation and Benefits</b>: Volt Lines offers its employees a best-in-class equity program (RSUs), the chance to earn up to 20 salaries in a year, private health insurance, food and transportation allowances among other perks.</li></ul></div>

Operational Excellence & Finance Executive

Prodiax

<div>
 <p>
  <strong>
   About Prodiax
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Prodiax is a B2B SaaS startup building an AI-powered conversion rate optimization platform specifically for Shopify stores. We analyze real shopper behavior &mdash; drop-offs, hesitations, rage clicks &mdash; benchmark stores against top performers, and let merchants generate and deploy UI fixes instantly. No code, no dev team, no guesswork. From identifying where shoppers leave to shipping the fix, Prodiax makes the entire CRO process fully automated. Trusted by fast-growing Shopify stores worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As our first Customer Success Manager Intern, you will work directly with our founders and be embedded in the core of our operations from day one. This is a rare opportunity to experience a next-generation AI startup environment, develop real ownership over meaningful work, and grow alongside a team that takes excellence seriously.
 </p>
 <p>
  A full-time position is available for the right candidate upon successful completion of the internship.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Do
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Join and support client and internal meetings, take structured notes, and track action items
  </li>
  <li>
   Prepare, review, and polish deliverables and customer-facing outputs
  </li>
  <li>
   Support onboarding and ongoing success efforts for customers
  </li>
  <li>
   Use and explore cutting-edge AI tools to increase productivity and output quality
  </li>
  <li>
   Communicate clearly and proactively with team members and stakeholders
  </li>
  <li>
   Bring genuine ownership to your work &mdash; flag issues early and follow through to resolution
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Schedule
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   3.5&ndash;4 days per week
  </li>
  <li>
   Currently remote; transitioning to on-site within the year as we open our Istanbul office
  </li>
  <li>
   Schedule and working days to be agreed on joining
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We're Looking For
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We care more about who you are than what you know.
 </p>
 <p>
  Must-haves:
 </p>
 <ul>
  <li>
   4th-year university student (business, communications, or related fields are a plus; top 5 university is a plus)
  </li>
  <li>
   English proficiency at C1 or above, especially spoken communication (native-level is a strong plus)
  </li>
  <li>
   Analytical mindset &mdash; you enjoy breaking down problems and structuring information clearly
  </li>
  <li>
   Genuine curiosity about AI tools and comfort with prompting and generative AI platforms
  </li>
  <li>
   Respectful, communicative, and dependable &mdash; you follow through on what you say you'll do
  </li>
 </ul>
 <p>
  We value highly:
 </p>
 <ul>
  <li>
   Ownership &mdash; you treat problems as yours to solve, not just report
  </li>
  <li>
   Flexibility &mdash; startup environments shift fast, and you stay steady
  </li>
  <li>
   Responsiveness &mdash; you reply promptly and keep others informed
  </li>
  <li>
   Intellectual maturity and emotional intelligence in professional settings
  </li>
 </ul>
 <p>
  Nice to have:
 </p>
 <ul>
  <li>
   Prior experience in SaaS, or customer-facing roles
  </li>
  <li>
   Experience with AI tools (ChatGPT, Perplexity, Claude, etc.)
  </li>
  <li>
   Interest in technology, product, or business strategy
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   USD-based Salary
  </li>
  <li>
   Direct mentorship and daily collaboration with our founders
  </li>
  <li>
   Front-row access to a new-generation AI-first startup &mdash; from strategy to execution
  </li>
  <li>
   A real role with real responsibility from day one &mdash; not coffee and filing
  </li>
  <li>
   Path to a full-time position
  </li>
  <li>
   A team culture built on respect, candor, and high standards
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  We are an equal opportunity workplace. We evaluate every candidate based on their skills, mindset, and fit &mdash; nothing else.
 </p>
</div>


Customer Success Intern

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