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26-27 sy teaching jobs: elementary (all subjects) Jobs in California

call center agent, cicc Jobs in California

call center agent, cicc

call center agent cicc

Foundation for California Community Colleges

<div>
 
 Call Center Agent, Community Impact Call Center
 
 
 
 
 100% Remote in California; Must live in California
 
 
 
 
 Limited-Term Position through 10/30/2026.
 
 
 
 We are seeking Call Center Agents to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges&mdash;the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California.
 
 
 
 What You&rsquo;ll Do
 
 
 
 We are seeking Call Center Agents to join the Foundation&rsquo;s Community Impact Call Center to provide outstanding customer service and technical assistance to families who receive social services across the state. Primary responsibility is to provide accurate information about eligible benefits, answer questions and inquiries, troubleshoot issues, document case notes, and escalate inquiries when necessary.
 
 
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 Provide professional, resourceful, and empathetic support to callers, handling inquiries related to benefits and eligibility.
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 Assess eligibility by reviewing client information against established program requirements.
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 Research inquiries using available resources, ensuring calls are routed to the appropriate departments or personnel.
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 Manage multiple tasks simultaneously, remaining calm under pressure during peak call volumes or challenging interactions; apply effective de-escalation techniques when necessary.
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 Escalate complex or high-priority cases to management or specialized teams, conducting thorough follow-ups and providing detailed documentation.
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 Accurately Document call notes, reports, and updates in the Customer Relationship Management (CRM) system.
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 Collect and evaluate relevant data to resolve complaints or inquiries, ensuring all actions taken are recorded with precision.
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 Monitor and report emerging trends or recurring issues in customer calls to inform process improvements.
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 Conduct outbound outreach to families or individuals when required, ensuring effective communication and follow-through.
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 Collaborate with internal departments to manage administrative tasks and coordinate efforts to meet customer needs.
 
 
 
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 </ul>
 
 Attributes for Success
 
 
 
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 Exceptional interpersonal, customer service, problem-solving, critical thinking, verbal and written communication, and conflict resolution skills.
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 Proficient in troubleshooting various CICC applications and services.
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 Strong written and verbal communication skills.
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 Skillful application of problem-solving techniques to provide effective customer service.
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 Effective communication with individuals from diverse socio-economic, educational, and cultural backgrounds.
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 Experience in handling inbound and outbound service calls over the phone.
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 We&rsquo;re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people&rsquo;s lives for the better
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 Our work holds great weight and responsibility, and the opportunity to impact the lives of millions
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 Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals
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 FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency
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 Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more
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 We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall
 
 
 
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 What We Offer
 
 
 
 FoundationCCC is fully committed to a
 
 &ldquo;remote-first&rdquo; philosophy,
 
 and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California&rsquo;s State Capitol.
 
 
 
 Benefits
 
 
 
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 Competitive compensation, generous PTO, holidays
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 Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
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 CalPERS retirement program and optional 403(b) and 457 Retirement plans
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 Tuition reimbursement
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 Public Service Loan Forgiveness certified employer
 
 
 
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 If you have any additional questions related to this position, please email us at jobs@foundationccc.org.
 
 
 
 Budgeted Hourly Pay Range
 
 
 
 $21.00 - $22.05
 
 
 
 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
 
</div>

Call Center Agent, CICC

Hays

<div>
 
 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
 
 
 
 
 
 Top Skills:
 
 
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 Minimum of 1 year Call Center Experience, good voice, and computer skills
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 </ul>
 
 
 Technical Competencies:
 
 
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 Proficient in computer skills including typing navigating Windows-based platforms and utilizing Microsoft Office applications.
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 Strong customer service and quality orientation
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 Excellent problem-solving skills.
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 </ul>
 
 
</div>

Customer Service Representative

<div>
 
 Job Title: Customer Care Advocate
 
 
 Location: Remote from California (must live in California)
 
 
 
 
 *Please communicate with candidates that time off during training is not approved by the business. The full training is from 5/4/2026 &ndash; 6/19/2026.
 
 
 Virtual classroom training is from 5/4/26 &ndash; 6/3/26, and nesting is from 6/3/26 &ndash; 6/19/26.
 
 
 
 
 Role Value Proposition
 
 
 As a leader in insurance, client never underestimates the significance of the impact made by associates. We are actively hiring Customer Care Advocates for our Dental team! As a Customer Care Advocate, you will receive in-bound customer service inquiries via the telephone and/or email and resolve problems by putting customers at the heart of all you do. The successful candidate will leverage effective listening skills, mindfulness, strong intellectual curiosity, and an honest desire to be effective and ensure each customer experience is exceptional. With an understanding of the customers&rsquo; needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Virtual roles work from a home office.
 
 
 Respond to dental customer requests via telephone or email, providing excellent service to client's customers who have insurance products or benefit plans.
 
 
 Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.
 
 
 Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion.
 
 
 Enhance and strengthen the relationship between the customer and clients using effective communication skills, keen listening skills and empathy.
 
 
 Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer&rsquo;s inquiry.
 
 
 Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
 
 
 
 
 Required:
 
 
 New hires should reside in the State of California.
 
 
 High School Diploma or GED equivalent.
 
 
 1 year of experience in customer service customer (includes call center, retail, and restaurants).
 
 
 The ability and desire to work during the hours of operation 5 AM to 8 PM PST, Monday through Friday. Applicants must be flexible regarding shift worked with an understanding that shifts are based-on business need.
 
 
 Ability to navigate across multiple computers monitors and programs (including Word, Salesforce, and Insight) at one time while conversing with a customer.
 
 
 
 
 Preferred:
 
 
 Prior Call Center or Customer Service Representative experience is preferred.
 
 
 Strong computer/keyboard skills (ability to type efficiently).
 
 
 Experience handling dental or other types of insurance products.
 
 
 Prior experience in a dental office.
 
 
 Superb listening skills and professional oral communication skills to inspire trust and accountability though in an empathetic style which promotes a quality image of client.
 
 
 Previous experience with Salesforce is a plus.
 
</div>

Customer Care Advocate

Genstore AI

<div>
 
 
 About Genstore.ai
 
 
 
 
 
 
 
 
 
 Genstore.ai is reinventing commerce with the world&rsquo;s first AI Agent Team for entrepreneurs &mdash; product research, creative, customer service, operations, analytics, and marketing agents working 24/7 to build and run your store. We are a well-funded, fast-growing startup backed by industry leaders. Our mission is simple:
 
 
 
 
 
 
 
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 To make running an online store effortless by providing every seller with an AI Agent Team that operates and optimizes their business 24/7.
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 With Genstore, anyone can turn a product idea into a fully operational online store in minutes &mdash; powered by AI agents. We&rsquo;re building the new operating system for entrepreneurship.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 We&rsquo;re hiring a Social Media Manager who is both a creator and an AI-native storyteller. Your job is simple but high-impact: Make Genstore impossible to ignore on social. You will execute our social strategy, create standout content, work with influencers, and turn product moments into viral moments. This is a hands-on, creative, fast-paced role.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 
 
 
 
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 AI-Driven Content Creation
 
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 Create daily/weekly short-form videos using AI tools such as Veo3, CapCut, Runway, ElevenLabs, Descript, Midjounney, Canva and other image/video creation tools.
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 Use AI to rapidly generate scripts, voiceovers, visuals, and motion content that showcase Genstore and AI agents.
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 Turn product demos, workflows, and features into fun, scroll-stopping social content.
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 Social Channel Management
 
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 Own Genstore&rsquo;s social presence across TikTok, Instagram Reels, YouTube Shorts, X, LinkedIn.
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 Manage the content calendar, post consistently, and ensure the brand voice is modern, relatable, and creator-friendly.
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 Stay ahead of trends and adapt them creatively using AI-generated content.
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 Influencer &amp; Creator Collaboration
 
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 Identify and collaborate with creators in e-commerce, AI, and TikTok Shop ecosystems.
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 Help coordinate gifting, seeding, and content sharing.
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 Performance &amp; Optimization
 
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 Track analytics: views, retention, shares, CTR, installs.
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 Identify high-performing content styles and double down.
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 Adjust editing, AI workflows, hooks, and posting strategy based on data.
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 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 
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 3&ndash;5 years in social media, content creation, or influencer/social marketing at a startup or creative company.
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 Strong ability to create short-form videos using AI + mobile-first tools.
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 Must have direct experience with AI video generation tools and AI voice tools.
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 A natural understanding of TikTok, Instagram, Youtube and YouTube Shorts formats and algorithms.
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 Creative instincts for hooks, storytelling, pace, and emotion.
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 Ability to learn new AI tools quickly and push their limits.
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 Experience working with creators or influencers.
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 Comfortable in a fast-moving startup environment with tight loops.
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 Preferred Skills
 
 
 
 
 
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 live on TikTok , Youtube and Instagram
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 study creators and niches
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 know what makes content spread
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 and can use AI tools to create high-quality videos fast
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 Why Join Genstore
 
 
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 Own the entire social identity and creative direction of a category-defining AI company.
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 Massive creative runway &mdash; experiment with AI video tools, formats, and storytelling styles.
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 Join a well-funded, hyper-growth startup with a strong GTM engine.
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 Direct collaboration with founders and experienced GTM leaders.
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 Competitive salary + rapid advancement opportunities.
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</div>

Social Media Manager

Samuel Knight Energy & Infrastructure

<div>
 
 The Director of Data Center Construction Quality is responsible for managing the quality of the project (NTP to COD) to ensure the project is constructed and performs in accordance with the established requirements and standards. The qualified candidate will work closely with the SB Energy Project Manager and the EPC&rsquo;s Quality and Construction Manager to ensure all goals are achieved. The role also includes direct oversight and review of the entire documentation and physical inspection phase of the workflow process and collaborating with other in-house personnel (e.g.: Construction Manager, Project Engineer etc.) and external personnel to produce and document a quality product. This role will report directly to the VP of Operational Excellence and secondary reporting to the VP of Data Center Projects.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
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 Bachelor&rsquo;s degree in Engineering (Electrical, Mechanical, or Structural required)
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 12+ years in quality, engineering, commissioning, or construction leadership within: Data centers, Semiconductor fabs, Power generation or other mission-critical infrastructure
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 Demonstrated authority interacting with EPCs, designers, and hyperscale clients
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 Proven ability to identify latent defects and systemic risks before they reach operations
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 </ul>
 
 
 
 
 
 Preferred:
 
 
 
 
 
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 PE license
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 Commissioning or quality certifications (CxA, PMP, ISO lead auditor, etc.)
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 Experience in design-build and fast-track delivery models
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 </ul>
 
 
 
 
 
 Technical Requirements
 
 
 
 
 
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 Mission-critical electrical systems up to and including medium-voltage distribution
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 Mechanical cooling systems for high-density and liquid-cooled environments
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 Redundancy architectures (N, N+1, 2N, distributed redundancy)
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 Commissioning methodologies and failure-mode testing
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 Applicable codes and standards:
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 NEC, NFPA, IBC, IFC
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 IEEE, ASHRAE, ASME
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 Uptime Institute / TIA-942 concepts (formal certification not required)
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 </ul>
 
 
 
 
 
 SALARY &ndash; 190,000 &ndash; 220,000
 
 
 
 
 
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 100% Company-Paid Medical, Dental &amp; Vision (for employees and dependents)
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 401(k) with Company Match
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 Generous Paid Time Off + 11 Paid Holidays
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 12 Weeks Paid Parental Leave
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 PLUS MORE
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 </ul>
 
 
 
 
 
 Location:
 
 San Francisco/Bay Area, CA or TX is preferred. Hybrid.
 
</div>

Director of Quality Assurance

Jovie

<div>
 
 Jovie
 
 
 
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 Working with Multiple Families*
 
 
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 </ul>
 
 Engaging | Creative | Fun | Flexible
 
 
 
 Have you worked as a babysitter, daycare worker, nanny, or church nursery volunteer? Are you a retired teacher or teaching professional who is seeking a small environment rather than a classroom? Are you seeking a position that allows you to flex your schedule around school, family, or another part-time position? If so, we welcome you to our on-call team, working around your flexible schedule!
 
 
 
 As a Back-up Nanny, You Will
 
 
 
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 Care for children in-home, but you will not be required to transport children
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 No household duties other than common sense clean-up of your activities or meals with the child
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 Support families who need care for children ranging from infants through toddlers. Highest demand for care for children under the age of 2!
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 Engage children by providing safety and leading hands-on activities based on your observations of the children&rsquo;s age-appropriate development
 
 
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 We Provide
 
 
 
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 Pay: $18 per hour - $20 per hour per hour
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 Receive paid training and a nanny kit filled with age-appropriate activities and games that you will bring to childcare assignments
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 Enjoy opportunities to advance in the childcare field, and have the first chance to be placed with families seeking one consistent nanny, both full or part-time
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 Paid sick time for both part-time and full-time schedules
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 Benefits include: medical stipend, paid vacation time, paid holidays, student loan repayment matching funds, or retirement savings matching funds for full-time work
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 Opportunities for mileage stipend, bonuses for excellent feedback, and various contests and get-togethers for support and connection
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 Legal employment on a W-2 including unemployment insurance and the ability to build your resume
 
 
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 About You
 
 
 
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 At least 18 years old
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 Experience working with children, paid or unpaid, infant experience mandatory
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 Reliable transportation
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 Your willingness and ability to travel to various homes throughout the area
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 You are available any 3 or more weekdays for 6 - 8 hour shifts between 7 am and 7 pm
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 Commitment to be communicative and responsive to the staffing supervisor and a bright smile to greet each family!
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 </ul>
</div>

Full Time / Part Time Nanny

Alto Neuroscience

<div>
 
 Primary Role
 
 
 
 The Clinical Research Associate (CRA) is responsible for the oversight of assigned investigative sites in accordance with all applicable protocols, project plans, Sponsor SOPs, GCP guidelines, and regulatory requirements from site initiation through site close out. The CRA assists the Clinical Trial Manager and/or Clinical Project Manager by managing their assigned clinical sites to ensure enrollment, timely review of data, identification of site issues, and prompt resolution of issues. The CRA is the primary liaison between the clinical investigator and the Sponsor to ensure the recruitment, enrollment, and site activities are executed on time, within budget, and with the highest quality data standards.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Perform site management and act as the primary liaison to the investigator and site staff ensuring consistent and effective communication related to enrollment status, issues and other relevant study information
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 Conduct Site Evaluation, Site Initiation, Interim Monitoring, Close-out, and other study-specific visits including the completion of visit reports and follow-up letters after each visit
 </li>
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 Assist with the preparation of appropriate training materials and provide protocol and study related training including GCP and regulatory requirements to assigned sites
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 Evaluate the quality and integrity of site practices to ensure GCP compliance and escalate any quality issues as appropriate
 </li>
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 Manage site and study progress by tracking regulatory submissions, recruitment, case report form (CRF) completion, and data query resolution
 </li>
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 Ensure the collection and maintenance of required essential documents and ensure these documents are filed in the Investigator Site File and Trial Master File
 </li>
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 Train site staff on proper preparation, handling, storage, and return/destruction of investigational product(s) and verify compliance during monitoring visits
 </li>
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 Develop a patient recruitment plan in conjunction with the site, address challenges and barriers to enrollment, and report the subject recruitment rate to the Clinical Project Manager
 </li>
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 Verify that written informed consent is obtained before each subject&rsquo;s participation in the trial
 </li>
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 Verify that source documents, other trial records, and CRFs are accurate, complete, and legible and that CRF entries reflect the source
 </li>
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 Determine whether all adverse events (AEs) are appropriately reported within the time periods required by GCP, the protocol, the Ethic Committees (IRB/IEC), Sponsor and the applicable regulatory requirement(s) Ensure deviations from the protocol, SOPs, GCP, and the applicable regulatory requirements are documented and communicated appropriately and take appropriate action to prevent recurrence of the detected deviations
 </li>
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 Assist with the coordination and conduct of investigator and study meetings, including preparation and presentation of information
 </li>
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 Collaborate with team members in a mutually supportive and cooperative manner, as required to achieve study and project goals
 
 
 </li>
 </ul>
 
 LOCATION
 
 
 
 Remote
 
 
 
 Travel Requirements
 
 
 
 60% travel required
 
 
 (1-2 days per week)
 
 
 
 SALARY RANGE
 
 
 
 $80-125K Base Salary
 
 
 
 Depending On Qualifications And Experience Level
 
 
 
 
 QUALIFICATONS
 
 
 
 
 Required Skills
 
 
 
 <ul>
 <li>
 Experience monitoring clinical trials with rater-administered measures preferred
 </li>
 <li>
 Certified Clinical Research Associate (CCRA) credentialing is preferred
 </li>
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 Proactive in identifying areas of improvement to drive efficiency within Clinical Operations
 </li>
 <li>
 Knowledge of the clinical research discipline, GCP, and ICH-E6 is essential
 </li>
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 Excellent interpersonal skills required
 </li>
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 Proficiency with systems (CTMS, EDC, eTMF) and MS Office (Word, Excel, Outlook)
 </li>
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 The CRA must possess the ability to work closely with cross-functional colleagues within a small company, displaying innovative thinking, analytical thinking, a strong sense of responsibility, accountability, and integrity
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 BS in scientific discipline or pharmacy, RN, or BSN degree, or equivalent combination of education and experience
 </li>
 <li>
 Minimum 2 years of experience, relevant CRO/biotech/pharmaceutical industry, including on-site or remote monitoring experience
 
 
 </li>
 </ul>
 
 WHY ALTO
 
 
 
 At Alto Neuroscience, you will play a pivotal role in advancing precision psychiatry and improving how mental health disorders are treated. Join us in building the next generation of personalized neuroscience-based therapeutics.
 
 
 A lto Neuroscience is an equal-opportunity employer that does not discriminate on the basis of sex, age, race, color, religion, marital status, sexual orientation, gender identity, pregnancy, disability, or any other characteristic protected by law. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other. The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities or physical requirements.
 
 
 - Remote
</div>

Clinical Research Associate

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