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call center agent (female) Jobs in Sharjah

call center agent (female)

customer service representative Jobs in Sharjah

customer service representative

female accountant

call center agent female

Zekrayat Al Sham

<p><b>Job Vacancy &ndash; Call Center Agent (Female)</b></p><p>A well-established Restaurant Group is seeking to hire a <b>Female Call Center Agent</b> to join our team.</p><p><b>Requirements:</b></p><ul><li>Fluency in <b>Arabic, English, and Urdu</b> (spoken is mandatory).</li><li>Excellent communication and customer service skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Good computer skills and ability to handle order-entry systems.</li><li>Previous experience in restaurants or customer service is preferred.</li></ul><p><b>Job Responsibilities:</b></p><ul><li>Answer incoming customer calls and take orders accurately.</li><li>Coordinate orders with restaurant branches.</li><li>Handle customer inquiries and complaints professionally.</li></ul><p>Interested candidates are kindly requested to send their updated CV to:<br/>info@zekrayatalsham.com</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p><p>Language:</p><ul><li>ARABIC (Required)</li></ul>

Call Center Agent (Female)

Ebn Hayan Health Care

<p><b>About Us:</b><br/>EBN HAYAN Medical Center is a well-established and trusted healthcare provider located in the heart of Sharjah. We are committed to delivering high-quality, patient-centered medical care. Our facility is equipped with modern medical technologies and staffed by a team of experienced professionals.</p><p><b>Job Description:</b></p><p>Ebn Hayan Healthcare is seeking a qualified and customer-oriented <b>Call Center Agent</b> to join our healthcare team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting patients with inquiries, and providing exceptional service that reflects our commitment to quality healthcare. Candidates should have at least a high school diploma a bachelor&rsquo;s degree is a plus, 1-2 years of experience in a call center or customer service role preferably in the healthcare sector and possess excellent communication and interpersonal skills. Proficiency in computer use and familiarity with healthcare or CRM systems are highly desirable. Fluency in English and Arabic is preferred, and flexibility to work in shifts, including weekends or holidays, is required. The successful candidate will be empathetic, detail oriented, and capable of working under pressure in a fast-paced environment.</p><p><b>Responsibilities include:</b></p><p>&middot; Taking customer calls and providing accurate, satisfactory answers to inquiries and concerns</p><p>&middot; De-escalating situations involving dissatisfied patients and offering patient, supportive assistance</p><p>&middot; Calling clients to inform them about new services, updates, or healthcare policies</p><p>&middot; Guiding callers through troubleshooting, website navigation, or service usage</p><p>&middot; Reviewing patient accounts and providing updates on billing, insurance, appointments, and more</p><p>&middot; Collaborating with colleagues to improve the overall patient experience</p><p>&middot; Assisting in the training of new team members on service standards and policies</p><p><b>Language: Fluent in Arabic and English </b></p><p>Job Type: Full-time</p>

Call Center Agent

DAR AL AMAN MEDICAL CENTER

<p>Receptionist (Arabic Speaking) &ndash; Medical Center, Sharjah</p><p>Location: Sharjah, UAE</p><p>Salary: 3000 AED - 5000 AED per month depends on experience.</p><p>Job Description:</p><p>Dar Alaman medical center, located in Sharjah is looking for an <b>Arabic FEMALE </b>Receptionist with healthcare experience. The ideal candidate should have excellent communication skills, attention to detail, and knowledge of medical office operations.</p><p>Responsibilities:</p><ul><li>Greet and register patients.</li><li>Assist with forms and insurance documentation.</li><li>Manage appointments and patient records.</li><li>Answer calls and provide patient information.</li><li>Maintain reception area and office supplies.</li></ul><p>Requirements:</p><ul><li>Bachelor&rsquo;s degree or High School diploma.</li><li>Minimum 2 year experience in healthcare reception preferred.</li><li>Arabic (mandatory), English (good).</li><li>Valid passport and UAE recidensy.</li></ul><p>نوع الوظيفة: دوام كامل</p><p>الراتب المدفوع: AED٣٬٠٠٠٫٠٠&nbsp;لكل شهر</p>

Front Desk Receptionist

Abdulla Alsaffar Real Estate Brojker

<p>Female Admin &amp; Receptionist Required for Sharjah Office in Real Estate Company</p><p>Vacancy: 01</p><p>Basic Salary: AED 2200 to 2500</p><p>Skills Required: Good System Handling, MS Office (Word &amp; Excel) &amp; Email Writing</p><p>Language: English, Urdu, Hindi</p><p>Education: Bachelor's degree</p><p>Contact# (Call &amp; WhatsApp): +971 54 4012866</p><p>Job Location: Muwaileh, Sharjah</p><p>Nationality: Any</p><p>Job Type: Full-time</p><p>Pay: AED2,200.00 - AED3,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>Admin: 2 years (Preferred)</li></ul>

Female Admin Required for Sharjah Real Estate Office

University of Sharjah

<div></div><div><div><div><div>CATEGORY </div><div>Non Faculty Vacancies</div>
</div><br>
<div><div>College </div><div>Departments
</div></div><br>
<div><div>Department </div><div>Media Center</div>
</div><br>
<div><div>Job Purpose
</div><div><p>As the Editor and a member of the Media Center team, you are expected to plan, coordinate, and revise material for publication used on various media platforms managed by the Media Center such as magazines, brochures, social media advertisements, etc. as well as ensure the accuracy and quality of the written materials.<br>
<br>
</p></div></div><br>
<div><div>Main accountabilities &amp; expectations<br>
 </div><p></p><div><br>
<ul><li>Review and understand all relevant media, marketing and branding policies and procedures in order to be able to carry out daily work tasks as expected, and answer all stakeholder inquiries, clarifications, or any assistance accurately and efficiently.<br>
</li></ul><ul><li>
Develop ideas for media content, as well as modify and rewrite written material, correct spelling, punctuation, and grammatical errors.<br>
</li></ul><ul><li>
Help set publication standards and establish goals and expectations, as well as adhere to UOS's specific writing style guides.<br>
</li></ul><ul><li>
Brainstorm new stories, series, concepts, themes, and formats. As well as suggest stories and generate headline ideas in alignment with targeted audience's preferences.<br>
</li></ul><ul><li>
Review and evaluate written articles submitted by student, faculty and staff members.<br>
</li></ul><ul><li>
Edit written material for accuracy, style and readability, as well as recommend changes where necessary.<br>
</li></ul><ul><li>
Verify facts cited in written material before publication to ensure accuracy and integrity.<br>
</li></ul><ul><li>
Write articles and work in conjunction with other writers, assigns stories, and prepares news and general feature articles for publication.<br>
</li></ul><ul><li>
Ensure publication and production of a variety of materials from on-campus services and activities.<br>
</li></ul><ul><li>
Develop and maintain new outlets for publication(s), such as updating, revising or creating mailing lists in order to reach a wider audience.<br>
</li></ul><ul><li>
Allocate space for the text, photos, and illustrations that make up a story or content for the Media Center and University's publications.<br>
</li></ul><ul><li>
Proofread and review content before submitting publications to the authorized print house or publisher to ensure accuracy and eliminate errors.<br>
</li></ul>
Coordinate and communicate effectively with internal and external colleagues in order to complete work tasks, answer questions and provide assistance.<br>
<ul><li>
<br>
</li></ul><br>
</div></div><br>
<div><div>Required Skills
 </div><div><div><ul><li>Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.</li><li>
Excellent working knowledge of personal computer applications with an emphasis on MS Office applications such as Excel, Word, and Teams.</li><li>
Strong grasp of grammar, punctuation, and spelling.</li><li>
Strong writing and proofreading skills.</li><li>
Attention to detail.</li><li>
Excellent time management skills.
</li></ul></div></div></div><br>
<div><div>Desirable Requirements<br>
</div><p></p><div><br>
<ul><li>Minimum of bachelor's in Journalism, Media, Mass Communication, or any related Media discipline.<br>
</li></ul><ul><li>
2-4 years of UAE experience in a similar role preferably in higher education institutions.<br>
</li></ul>
Priority is to UAE Nationals.<br>
<ul><li>
</li></ul></div></div><p></p><br>
<br>
<div><div>Job Location </div><div>University of Sharjah (Main)
</div></div><br>
<div><div>Job Criteria
</div><div><div><div><div><div>Gender</div> <div>, Male, Female,
</div></div><br>
<div><div>Qualifications</div> <div>Bachelor's degree/higher diploma</div>
</div><br>
<div><div>Relevant Experience </div><div>2</div>
</div><br>
<div><div>Living In UAE</div> <div>Open for all</div>
</div><br>
<div><div>Nationality</div> <div>, All,</div></div></div></div></div></div></div></div>

Editor

<div></div><div><div><div><div>CATEGORY </div><div>Non Faculty Vacancies</div>
</div><br>
<div><div>College </div><div>Departments
</div></div><br>
<div><div>Department </div><div>Center for Continuing Education &amp; Professional Development</div>
</div><br>
<div><div>Job Purpose
</div><div><p>As the <b>Training Programs Officer</b> and a member of the <b>Center of</b><b> Continuing Education and Professional Development </b>team, you are expected to support the college/department/center's mission by assessing training and development needs of the community, as well as assist in planning, designing and implementing on-demand training activities and programs that serve the Sharjah and UAE community.<br>
<br>
</p></div></div><br>
<div><div>Main accountabilities &amp; expectations<br>
</div><p></p><div><div>1. Review and understand all relevant policies and procedures in order to be able to carry out daily work tasks as expected and answer all stakeholder inquiries, clarifications, or any assistance related to Continuing Education and Professional Development accurately and efficiently.</div>
<div>2. Provide assistance to any customer inquiries via phone, email or in-person and answer their enquiries about any training programs offered by the concerned unit such as timings, dates, fees, etc.</div>
<div>3. Assist in assessing training needs through surveys and interviews with clients, focus groups, line managers, and committee/board members.</div>
<div>4. Help build relationships with local authorities, associations, government organizations, and other stakeholders.</div>
<div>5. Participate in events, workshops, awareness sessions, and other activities that can help promote training and development services as a compatible and reliable training provider.</div>
<div>6. Prepare class schedules, trainees list, classrooms, equipment, handouts, visual aids, stationary and other required materials before the start date of each training program.</div>
<div>7. Ensure that training halls are booked and ready, as well as prepare and distribute welcome packs for new program attendees, and provide them with the required training materials and tools.</div>
<div>8. Handle the certificate preparation process, and ensure that trainees have provided the correct information (e.g. Full name). As well as ensure that certificates are printed, signed and ready to be distribution in a timely manner.</div>
<div>9. Prepare, distribute and maintain class attendance sheets for both trainees and instructors, and evaluation forms/surveys for all training courses and instructors.</div>
<div>10. Manage and update an accurate database of contacts for trainees, training providers, instructors and potential clients.</div>
<div>11. Coordinate with the Media Center to create suitable marketing and promotional media material, as well as the Public Relations Department to prepare personalized individual and corporate packages when needed.</div>
<div>12. Assist in preparing various reports, data collection, analysis and statistics requested by the line manager.</div>
<div>13. Complete any other job-related tasks as assigned by the line manager within the expected time limit.<br>
</div></div></div><p></p><br>
<br>
<div><div>Required Skills<br>
</div><p></p><div><ul><li>Excellent oral and written communication skills and the ability to prepare professional documents in both Arabic and English.</li></ul>
<ul><li>Excellent working knowledge of personal computer applications with an emphasis on MS Office applications such as Excel, Word, and Teams.</li></ul>
<ul><li>Ability to analyze surveys/assessments.</li></ul>
<ul><li>Ability to research and acquire training options and alternatives.</li></ul>
<ul><li>Good time management skills.<br>
</li></ul></div></div><p></p><br>
<br>
<div><div>Desirable Requirements<br>
</div><p></p><div><ul><li>Minimum of bachelor&rsquo;s degree in Business Administration, MIS, or a relevant discipline.</li></ul>
<ul><li>2-4 years of UAE experience in similar role preferably in higher education institutions.</li></ul>
<ul><li>Priority is to UAE Nationals.<br>
</li></ul></div></div><p></p><br>
<br>
<div><div>Job Location </div><div>University of Sharjah (Main)
</div></div><br>
<div><div>Job Criteria
</div><div><div><div><div><div>Gender</div> <div>, Male, Female,
</div></div><br>
<div><div>Qualifications</div> <div>Bachelor's degree/higher diploma</div>
</div><br>
<div><div>Relevant Experience </div><div>1</div>
</div><br>
<div><div>Living In UAE</div> <div>Open for all</div>
</div><br>
<div><div>Nationality</div> <div>, All,</div></div></div></div></div></div></div></div>

Training Programs Officer

<div></div><div><div><div><div>CATEGORY </div><div>Non Faculty Vacancies</div>
</div><br>
<div><div>College </div><div>Departments
</div></div><br>
<div><div>Department </div><div>Center for Continuing Education &amp; Professional Development</div>
</div><br>
<div><div>Job Purpose
</div><div><p>As the <b>Training Programs </b><b>Specialist </b>and a member of the <b>Center of Continuing Education and Professional Development </b>team, you are expected to be responsible for the end-to-end lifecycle of professional development initiatives, from strategic needs assessment to program delivery and evaluation. The role exists to bridge the gap between market demand and academic expertise, ensuring the University provides high-impact, high-quality training solutions that enhance workforce competencies and support the University's mission as a leading provider of continuous learning.<br>
<br>
</p></div></div><br>
<div><div>Main accountabilities &amp; expectations
</div><div><p>1. Develop and implement comprehensive action plans to identify training gaps through surveys, interviews, focus groups, and consultations with line managers and clients.<br>
2. Contribute to the development and execution of the department's operational and business plans, ensuring alignment with the University's broader strategic objectives.<br>
3. Lead workshops and meetings with diverse stakeholders to analyze the strengths and weaknesses of existing programs and identify emerging market needs.<br>
4. Create, develop, and refine training programs and instructional materials, including procedure manuals, participant handouts, and visual aids.<br>
5. Evaluate training content provided by external instructors (outlines, texts, and media) to ensure it meets University standards, suggesting updates or improvements where necessary.<br>
6. Systematically monitor and record training activities to evaluate program impact; provide data-driven recommendations for continuous improvement.<br>
7. Provide ongoing input to refine departmental processes and standard operating procedures (SOPs) in line with global best practices in professional development.<br>
8. Build and maintain strategic partnerships with local authorities, government entities, and professional associations to expand the center's reach.<br>
9. Represent the center at events, awareness sessions, and workshops to promote its position as a premier, reliable training provider.<br>
10. Act as the primary point of contact for enquiries regarding program schedules, fees, and enrollment, ensuring high-quality service across all communication channels (email, phone, in-person).<br>
11. Oversee the full logistical cycle of training delivery, ensuring that schedules, trainee lists, classrooms, &quot;welcome packs,&quot; equipment, and certificates are prepared and verified before program commencement.<br>
12. Maintain and update an accurate, secure database of contacts, including trainees, instructors, vendors, and prospective corporate clients.<br>
13. Generate accurate and timely reports, statistics, and data analyses as requested by management to support evidence-based decision-making.<br>
14. Complete any other job-related tasks as assigned by the line manager in the concerned college/department within the expected time limit.<br>
</p></div></div><br>
<div><div>Required Skills
</div><div><ul><li>Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.</li><li>Excellent working knowledge of personal computer applications with an emphasis on MS Office applications such as Excel, Word, and Teams.</li><li>Proficiency in designing training modules, creating learning materials, and applying adult learning principles (e.g., ADDIE or SAM models).</li><li>Ability to design and execute assessment tools (surveys, interviews, focus groups) to identify organizational and individual skill gaps.</li><li>Strong organizational skills to manage the logistics of multiple concurrent programs, including scheduling, venue coordination, and resource allocation.</li><li>Ability to collect, analyze, and interpret training metrics (attendance, feedback, ROI) and present findings in professional reports.</li><li>Experience in evaluating trainer performance and course content against established educational standards.</li><li>High proficiency in Learning Management Systems (LMS), CRM software, and Microsoft Office Suite (specifically advanced Excel for data and PowerPoint for presentations).<br>
</li></ul></div></div><br>
<div><div>Desirable Requirements<br>
</div><p></p><div><ul><li>Minimum of a bachelor's degree in Business Administration, MIS, or a relevant discipline.</li><li>6-8 years of UAE experience in a similar role, preferably in higher education institutions.</li></ul>
<ul><li>Priority is to UAE Nationals.<br>
</li></ul></div></div><p></p><br>
<br>
<div><div>Job Location </div><div>University of Sharjah (Main)
</div></div><br>
<div><div>Job Criteria
</div><div><div><div><div><div>Gender</div> <div>, Male, Female,
</div></div><br>
<div><div>Qualifications</div> <div>Bachelor's degree/higher diploma</div>
</div><br>
<div><div>Relevant Experience </div><div>6</div>
</div><br>
<div><div>Living In UAE</div> <div>Open for all</div>
</div><br>
<div><div>Nationality</div> <div>, All,</div></div></div></div></div></div></div></div>

Training Programs Specialist

Explore 42+ Call center agent female in Sharjah this March. Find roles across top companies and apply now to boost your career.