sales representative

telesales executive

call center

call center agent - emarati only Jobs in Sharjah

call center agent - emarati only

call centre team leadmanager Jobs in Sharjah

call centre team leadmanager

call center agent

Ebn Hayan Health Care

About Us: EBN HAYAN Medical Center is a well-established and trusted healthcare provider located in the heart of Sharjah. We are committed to delivering high-quality, patient-centered medical care. Our facility is equipped with modern medical technologies and staffed by a team of experienced professionals.Job Description:Ebn Hayan Healthcare is seeking a qualified and customer-oriented Call Center Agent to join our healthcare team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting patients with inquiries, and providing exceptional service that reflects our commitment to quality healthcare. Candidates should have at least a high school diploma a bachelor&rsquo;s degree is a plus, 1-2 years of experience in a call center or customer service role preferably in the healthcare sector and possess excellent communication and interpersonal skills. Proficiency in computer use and familiarity with healthcare or CRM systems are highly desirable. Fluency in English and Arabic is preferred, and flexibility to work in shifts, including weekends or holidays, is required. The successful candidate will be empathetic, detail oriented, and capable of working under pressure in a fast-paced environment.Responsibilities include:&middot; Taking customer calls and providing accurate, satisfactory answers to inquiries and concerns&middot; De-escalating situations involving dissatisfied patients and offering patient, supportive assistance&middot; Calling clients to inform them about new services, updates, or healthcare policies&middot; Guiding callers through troubleshooting, website navigation, or service usage&middot; Reviewing patient accounts and providing updates on billing, insurance, appointments, and more&middot; Collaborating with colleagues to improve the overall patient experience&middot; Assisting in the training of new team members on service standards and policiesLanguage: Fluent in Arabic and English Job Type: Full-time

Call Center Agent

SILVERTEX FURNITURE LLC

Tele sales agent:Looking for a Tele sales agent to work in one of the biggest company of Furniture &amp; Textiles in the country &amp; the gulf region.Job description:<ul><li>Receiving Customer&rsquo;s Orders via phone and WhatsApp, each according to its area of specialization</li><li>Understand the order well, enter its data correctly, and inquire about any ambiguous points.</li><li>Passing the order to operation team.</li><li>Communicate with external sales representatives and receive orders from them.</li></ul>Required Skills:<ul><li>Excellent communication skills.</li><li>Creative thinking skills.</li><li>The patience and ability to engage customers in conversation.</li><li>Good computer skills.</li></ul>Job Type: Full-timeSalary: AED2,500 per monthJob Type: Full-timePay: AED2,500.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Customer Service Call Center Agent

Nejoum Al Jazeera (Logistics)

Company DescriptionNejoum Al Jazeera is committed to simplifying car transportation services, specializing in facilitating key stages such as buyer accounts, towing, shipping, clearance, and tracking. Operating tirelessly, the company ensures seamless processes for clients looking to ship cars from American auctions. With a dedication to efficiency and customer satisfaction, Nejoum Al Jazeera provides end-to-end solutions, ensuring high-quality service throughout the transportation journey.Role DescriptionThis is a full-time, on-site role for a Customer Service Supervisor located in Dubai. The Customer Service Supervisor will manage and oversee daily customer service operations, ensuring that team members meet performance standards and deliver customer support efficiently. The role involves resolving customer inquiries effectively, maintaining high levels of customer satisfaction, and developing strategies to enhance overall service quality. The supervisor will also guide and train the customer service team to ensure consistent performance and excellence.QualificationsStrong Supervisory Skills, with the ability to train, motivate, and lead a customer service teamExperience in Customer Service Management and ensuring high organizational standards of service qualityProficiency in Customer Support and resolving customer inquiries promptlyAbility to maintain high levels of Customer Satisfaction and build positive client relationshipsExceptional interpersonal and communication skillsProblem-solving abilities and a proactive approach to team managementExperience in the automotive shipping or transportation industry is a plusBachelor&rsquo;s degree in Business Administration, Communications, or a related fieldJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Call Center : 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Call Center Agent - EMARATI ONLY

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 <ul>
 <li>
 Answer inbound &amp; make outbound customer interactions to address inquiries, service requests and complaints. Project a professional image of bank throughout the interaction.
 </li>
 <li>
 Timely reporting to concerned parties on all operational risk, fraud, AML and related issues.
 </li>
 <li>
 Display UAB Values of Integrity, Customer Focus, Competence, Consistency and Courteousness.
 </li>
 <li>
 Adhere to Risk Management obligation which is systematic application of management policies, procedures and practices to the tasks of identifying, analyzing, evaluating, treating and monitoring risk. This helps to mitigate risks to acceptable levels of management.
 </li>
 </ul>
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 <ul>
 <li>
 Manage inbound and outbound interactions in timely manner.
 </li>
 <li>
 Provide Bank customers with product and service information including Islamic Banking Customers.
 </li>
 <li>
 Ensure customers queries are answered with the aim of a first time resolution.
 </li>
 <li>
 Ensure that queries are responded to within agreed response time.
 </li>
 <li>
 Ensure the best Customer Care experience is given to all customers.
 </li>
 <li>
 Handle customers across different platforms like Email, live chat and telephony.
 </li>
 <li>
 Identify and highlight trends in any customer queries.
 </li>
 <li>
 Ensure CPR standards are implemented and being followed.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements (Qualifications/Experience):
 
 
 <ul>
 <li>
 Bachelor's degree
 
 
 </li>
 <li>
 Minimum one year of experience in a customer support role
 </li>
 <li>
 Strong phone and verbal communication skills along with active listening
 </li>
 <li>
 Familiarity with CRM systems and practices
 </li>
 <li>
 Customer focus and adaptability to different personality types
 </li>
 </ul>
 
 
</div>

Contact Center Agent - Contact Center

nokta medical centrer

Overview نبحث عن موظفين مبيعات موهوبين لديهم الخبرة و مهارات إقناع ممتازة للعمل بقسم كول سنتر المبيعات التواصل مع العملاء عبر الهاتفالمكتب في الشارقة القصباء الفردان سنتر للاعمالالدوام من الساعة 10 الى الساعة 7 يوم الاحد عطلةالأولية لمن يمتلك الخبرة و عمل سابقا بخدمة العملاء والتسويق عبر الهاتفنرجو التواصل عبر الواتس اب وارسال السيرة الذاتية لرتيب موعد مقابلة Skills ما الذي نطلبه <ul><li>خبرة سابقة في مجال المبيعات أو خدمة العملاء (الأولوية للخبرة في المبيعات عبر الهاتف).</li><li>مهارات تواصل ممتازة ولباقة في التعامل.</li><li>القدرة على العمل ضمن فريق.</li></ul>ماذا نقدم لك راتب +عمولات على المبيعات.بيئة عمل إيجابية وداعمة.

Call Center

AFAQ AL KHALEEJ MANAGEMENT CONSULTANTS

Key Responsibilities<ul><li>Make outbound calls to potential and existing customers.</li><li>Introduce company products/services and explain features and benefits.</li><li>Generate leads, fix appointments, or close sales depending on company requirements.</li><li>Maintain customer database and update call records.</li><li>Follow up on customer inquiries and provide accurate information.</li><li>Achieve daily, weekly, and monthly targets.</li><li>Handle customer objections politely and professionally.</li><li>Ensure high-quality customer service and maintain company image.</li><li>Work closely with sales and marketing teams to improve call scripts and strategies.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum high school/Intermediate; bachelor&rsquo;s degree preferred.</li><li>Good communication skills in Urdu/English (as required).</li><li>Basic computer knowledge (MS Office, CRM software).</li><li>Confident, polite, and persuasive on call.</li><li>Ability to handle pressure and meet targets.</li><li>Previous telemarketing or call center experience is a plus.</li></ul>Personal Attributes<ul><li>Positive attitude and friendly tone.</li><li>Good listening and problem-solving skills.</li><li>Strong customer-focused approach.</li><li>Self-motivated and target-driven.</li></ul>Job Type: Full-time

Telemarketing Executive - Female

Alef Group

<div>
 
 
 About:
 
 
 
 Alef Group is a pioneer in developing premier lifestyle communities, destinations, and experiences through investment and strategic joint ventures. We are seeking a highly skilled and experienced Manager - Sales Development, specifically with a strong broker and agent network, to join our team in Sharjah.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Manager &ndash; Sales Development is responsible for driving the growth and productivity of the broker and agent network to maximize sales across Alef&rsquo;s real estate projects. This role is responsible for building strong broker relationships, monitoring performance, ensuring compliance, and streamlining commission processes to achieve higher conversion rates, increased market share, and sustainable revenue growth.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Broker and Agent Relationship Management
 
 
 <ul>
 <li>
 Develop and nurture long-term partnerships with a diverse network of brokers and agents across the UAE to strengthen the brand visibility, loyalty, and sales reach.
 </li>
 <li>
 Serve as the primary liaison for all broker-related inquiries, ensuring prompt resolution and a positive stakeholder experience.
 </li>
 <li>
 Organize and lead broker engagement initiatives, including meetings, events, and recognition programs, to maintain motivation and drive consistent sales growth.
 </li>
 </ul>
 
 
 Sales Performance Monitoring
 
 
 <ul>
 <li>
 Track and evaluate broker and agent sales performance against project-specific targets to identify opportunities for improvement and reward high performers.
 </li>
 <li>
 Provide and communicate timely updates on project launches, pricing structures, inventory availability, and promotional offers to support deal closures.
 </li>
 <li>
 Prepare and present detailed performance dashboards and analytical reports to management, highlighting key sales trends and broker contributions.
 </li>
 </ul>
 
 
 Commission Management
 
 
 <ul>
 <li>
 Oversee and validate the end-to-end commission process, ensuring accuracy, compliance with company policy, and timely disbursement.
 </li>
 <li>
 Review and verify all commission claims and supporting documentation to maintain process integrity and audit readiness.
 </li>
 <li>
 Coordinate with the Finance Department to resolve discrepancies and maintain transparent broker payment records.
 </li>
 </ul>
 
 
 Sales Strategy and Support
 
 
 <ul>
 <li>
 Design and implement incentive programs, promotions, and recognition schemes to boost broker engagement and enhance sales output.
 </li>
 <li>
 Collaborate with Marketing to equip brokers with up-to-date sales materials, digital assets, and campaign support that facilitate property promotion.
 </li>
 <li>
 Contribute to the planning and execution of launches, exhibitions, and roadshows to ensure maximum broker participation and lead generation.
 </li>
 </ul>
 
 
 Compliance and Process Management
 
 
 <ul>
 <li>
 Ensure adherence to internal policies, RERA/DLD regulations, and contractual terms in all broker-related transactions and communications.
 </li>
 <li>
 Maintain and update broker registration databases, contracts, and agreements to ensure accuracy and compliance with audit standards.
 </li>
 <li>
 Streamline and improve internal workflows to achieve efficient document handling, approval cycles, and commission processing.
 </li>
 </ul>
 
 
 Market Insights and Reporting
 
 
 <ul>
 <li>
 Conduct and analyze competitor benchmarking and market trends to identify opportunities for improving broker engagement strategies.
 </li>
 <li>
 Provide strategic recommendations to management for optimizing broker network performance and enhancing overall sales effectiveness.
 </li>
 </ul>
 
 Prepare periodic reports summarizing key insights, risks, and opportunities to inform management decisions.
 
 
 
 
 
 
 Educational Qualifications, Work Experience, and Skills Required:
 
 
 
 
 
 
 
 Educational Qualifications:
 
 
 <ul>
 <li>
 Must have a Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (MBA preferred).
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Must have a minimum of 7&ndash;10 years of progressive sales experience within the real estate industry, with significant exposure to broker/agent management and channel sales development.
 </li>
 </ul>
 
 
 
 
 
 Skills required:
 
 
 <ul>
 <li>
 Demonstrated success in building and managing broker networks and achieving measurable sales growth through third-party channels.
 </li>
 <li>
 Strong knowledge of commission structures, sales operations, and UAE real estate regulatory compliance.
 </li>
 <li>
 Proficiency in CRM platforms, MS Excel, and analytical reporting tools.
 </li>
 <li>
 Exceptional negotiation, relationship management, and communication skills.
 </li>
 <li>
 Highly organized, performance-driven, and capable of managing multiple priorities in a dynamic and competitive environment.
 </li>
 </ul>
</div>

Manager - Sales Development

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