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call center representative Jobs in Sharjah

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call center agent

Sunny Wellness

About Sunny WellnessSunny Wellness is a premier health and aesthetic destination located in Sharjah, dedicated to providing a holistic approach to beauty and well-being. We specialize in a unique blend of traditional Ayurvedic therapies and advanced modern aesthetic treatments, including facial services and body contouring. Our mission is to provide world-class care and life-changing results for our patients in a serene and professional environment.The RoleWe are looking for an energetic, professional, and persuasive Female Call Center Agent to join our team in Sharjah. The primary focus of this role is to be the first point of contact for our &quot;leads&quot;&mdash;potential patients who reach out via our social media advertisements. You will be responsible for converting inquiries into confirmed bookings.Key Responsibilities<ul><li>Lead Management: Promptly answering all incoming calls and responding to WhatsApp inquiries from potential patients.</li><li>Appointment Setting: Scheduling consultations and treatments for doctors and therapists.</li><li>Lead Conversion: Explaining our services clearly and professionally to encourage patients to visit the clinic.</li><li>Database Management: Maintaining accurate records of all leads and follow-ups.</li><li>Customer Support: Providing high-quality customer service by answering questions about pricing, location, and treatment details.</li></ul>Requirements<ul><li>Gender: Female (Required).</li><li>Language: Native or professional-level Arabic speaker with good command of English.</li><li>Communication: Exceptional phone etiquette and professional writing skills for WhatsApp communication.</li><li>Experience: Previous experience in a medical center, spa, or sales-driven call center is a plus.</li><li>Location: Must be based in Sharjah or willing to commute easily.</li><li>Soft Skills: Patient, persuasive, and able to work under pressure during &quot;peak&quot; lead times (pre-EID, sales, etc.).</li></ul>Job Details<ul><li>Job Type: Full-time.</li><li>Location: Sharjah, UAE.</li><li>Salary: 3,000 &ndash; 3,500 AED per month (depending on experience).</li><li>Availability: Immediate joiners preferred.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>UAE: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Sharjah (Preferred)</li></ul>Work Location: In person

Female Call Center Agent

Aesthetic Clinic

Full-timeWe are hiring a Customer Service / Call Center Agent / Sales Representative with a strong sales mindset to convert patient inquiries into confirmed bookings while delivering an excellent clinic experience. The role involves handling leads via calls, WhatsApp, and email; qualifying patient needs; recommending suitable treatments; following up to close bookings; and coordinating with doctors and clinic staff. Candidates must have proven experience in sales, client conversion, or call center operations, with aesthetic or medical clinic experience preferred.Job Type: ContractPay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Call center

NMC Health plc

<div>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel .</div>
 <div><ul><li>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls
</li><li>Maintaining departmental KPI&rsquo;s.
</li><li>Liaising with the supervisor and the HOD to improve KPI&rsquo;s and overall patient experience.
</li><li>Responsible for attending to all the incoming patient calls promptly, without delay.
</li><li>Ensures call backs are completed in a timely manner.
</li><li>Maintains clarity in communication and pleasant tone of voice at all times.
</li><li>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.
</li><li>Assists the patient in the best way possible and creating a good impression
</li><li>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.
</li><li>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.
</li><li>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.
</li><li>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.
</li><li>Multitask and manage the call volumes as per the call process flow.
</li><li>Promote the services of the hospital to patients.
</li><li>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Participates and contributes to scheduled in-house training programs.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Demonstrates the ability to listen to others in promoting effective communication.
</li><li>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.
</li><li>Doctors calendar creation and updating &amp; maintaining doctors notes.
</li></ul>Maintaining the duty change as per the unit protocol.</div>
 <div>Minimum 1 year experience as a contact center agent in a patient focused environment and operation of multi-line switchboard system.</div>

Call Center Executive

The garden Plus MC

Medical Center in Sharjah is looking for a Arabic Tele sales Agent with minimum 1 year of experience in the Medical field, with Excellent communication skills in Arabic and English. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective Sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phoneJob Type: Full-timeExperience:<ul><li>telemarketer: 1 year (Required)</li></ul>Job Type: Full-timePay: From AED1,800.00 per monthWork Location: In person

Call Center Representative

SIMC

Job Description: We are looking for a dynamic and results-driven Tele Sales Representative to join our Dental Department. The ideal candidate will be responsible for reaching out to potential and existing patients, promoting dental services, and converting inquiries into appointments.Key Responsibilities:Make outbound calls to potential and existing patientsPromote dental treatments, packages, and offersHandle inbound inquiries and provide accurate informationConvert leads into confirmed appointmentsMaintain and update patient records in the systemFollow up on leads and missed appointmentsRequirements:Proven experience in telesales or call center (healthcare/dental experience preferred)Excellent communication skillsFluent in English (Arabic or other languages is an advantage)Strong convincing ability and customer handling skillsBasic computer knowledge (CRM systems preferred)How to Apply: Interested candidates can send their CV to hr@simcuae.com Please mention &ldquo;Tele Sales Representative &ndash; Dental&rdquo; in the subject line.Job Type: PermanentWork Location: In person

Telesales Representative - Dental

Sky heights Properties

We are looking for a motivated and skilled Real Estate Agent with a proven track record in UAE Real Estate Market, to join our growing team.We are focusing on client interaction, changing trends within the UAE real estate market, and the general UAE rules and regulations regarding investing in property.Responsibilities✅Prospecting for potential new clients✅Qualifying clients and recommending suitable projects based on the client&rsquo;s criteria✅Achieve individual sales targets based on✅Network and expand contacts base✅Regular contact with purchasers ensuring awareness of current market activity as well as new opportunities✅Updating CRM databaseRequirements✅Minimum 1 Year Real Estate Agent Experience in UAE in Offplan projects.✅Strong sales and negotiation skills✅Ability to meet target✅Fluency in English is mandatory✅Preferably Mallu / Malayalam speaker✅Ability to work independently and as part of a teamSalary and Benefits✅Fix Salary + Attractive Commission✅Monthly Cash Bonus or Incentives✅Guaranteed daily new leadsWorking days:Tuesday to Thursday - 10:00am to 6:30pmFriday - 2:00pm to 7:00pmSaturday &amp; Sunday - 11:00am to 7:00pmJOIN OUR TEAM NOW!Submit your CV: admin@sky-heights.comJob Types: Full-time, Permanent, FresherPay: From AED1.00 per monthWork Location: In person

Real Estate Agent

ALDES

Job Title: CRM &amp; Data Analysis Intern Location: Sharjah, UAE Department: Marketing Reports To: Technical ManagerJob Summary:We are seeking a detail-oriented CRM &amp; Data Analysis Intern with 1&ndash;2 years of experience in AI, data analysis, and CRM systems. The ideal candidate should have hands-on experience with platforms such as Salesforce, HubSpot, Zoho CRM, or Microsoft Dynamics 365.In this role, you will be responsible for maintaining CRM data accuracy, supporting sales and marketing operations, and generating insights through data analysis. You will also assist in automating processes using AI tools, preparing quotations, and supporting compliance documentation.The position requires strong analytical skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while ensuring data accuracy and efficiency.Key Responsibilities:1. CRM (Customer Relationship Management) Implementation Support<ul><li>Assist in setting up a CRM system for the company.</li><li>Input, update, and maintain accurate customer and sales information in the CRM.</li><li>Help create basic CRM workflows for tracking leads, opportunities, and customer interactions.</li><li>Support the sales and marketing teams by generating CRM reports and dashboards.</li></ul>2. AI Agent Support (Compliance &amp; Quotations)<ul><li>Assist in preparing and organizing data needed for the AI agent that generates compliance statements and quotations.</li><li>Help test and validate outputs with Technical team from the AI agent to ensure accuracy and consistency.</li><li>Maintain documentation related to the AI agent&rsquo;s processes, inputs, and templates.</li><li>Coordinate with the Technical team to refine and improve the AI workflows.</li></ul>Candidate Profile:Educational Qualifications:Bachelor&rsquo;s degree in business, Data Science, IT, or a related field.Professional Experience:<ul><li>Internship or 1&ndash;2 years of experience in CRM, data analysis, AI tools, or related fields is preferred.</li><li>Basic understanding of customer relationship management systems and data handling.</li><li>Experience or familiarity with quotations, reporting, and compliance documentation is an advantage.</li></ul>Key Skills &amp; Competencies:&middot; Familiarity with CRM platforms such as Salesforce, HubSpot, Zoho CRM, or Microsoft Dynamics 365.&middot; Basic knowledge of AI tools and data analysis techniques.&middot; Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).&middot; Strong analytical skills with attention to detail and data accuracy.&middot; Good written and verbal communication skills.&middot; Ability to manage multiple tasks and meet deadlines in a fast-paced environment.Personal Attributes:<ul><li>Detail-oriented, analytical, and eager to learn.</li><li>Proactive and self-motivated with a positive attitude.</li><li>Strong sense of responsibility and accuracy in handling data.</li><li>Team player with the ability to work independently when required.</li><li>Fluency in English is required; Arabic is an advantage.</li></ul>Application Process:Interested and qualified candidates are invited to submit their updated CV and portfolio (if available) to the following email address:<ul><li>Jake.SarileNicdao@aldes.com</li><li>Sini.saju@aldes.com</li></ul>Job Type: Internship Contract length: 3 monthsPay: AED1,000.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CRM &amp; Data Analysis: 1 year (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

CRM & Data Analysis Intern

Explore 36+ Call center agent in Sharjah this May. Find roles across top companies and apply now to boost your career.