sales agent

billing and medical coder – homecare Jobs in Abu Dhabi

billing and medical coder – homecare

call center agent (healthcare) Jobs in Abu Dhabi

call center agent (healthcare)

call center agent female Jobs in Abu Dhabi

call center agent female

call center representative Jobs in Abu Dhabi

call center representative

call center agent healthcare

Acacia Advanced Medical Center

The Call Center Agent is responsible for handling patient calls and providing accurate information, guidance, and assistance in a professional and compassionate manner. This role involves managing inbound and outbound calls, addressing patient concerns, and ensuring a high level of customer service to support the hospital&rsquo;s operations.Key Responsibilities:<ul><li>Answer incoming calls from patients and provide accurate, satisfactory responses to their queries, appointment requests, or concerns.</li><li>Handle and de-escalate situations involving dissatisfied or distressed patients, offering empathy, assistance, and suitable solutions.</li><li>Make outbound calls to patients to confirm appointments, follow up on care, or share information about new services, hospital updates, and policies.</li><li>Guide patients in navigating hospital services, understanding procedures, or using online appointment and information systems.</li><li>Review patient records or accounts to provide updates regarding appointments, billing, insurance coverage, or other relevant matters.</li><li>Coordinate with relevant hospital departments to ensure accurate and timely responses to patient inquiries.</li><li>Collaborate with fellow call center staff to improve service quality and patient satisfaction.</li><li>Assist in training new call center staff, ensuring they are familiar with hospital policies, patient communication protocols, and service standards.</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,500.00 per monthWork Location: In person

Call Center Agent (Healthcare)

Open Home Properties

Job DescriptionOpen Home Property is looking for a motivated and customer-focused Call Center Representative to join our growing team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting clients with inquiries, and providing excellent customer service in a professional manner.Freshers who are eager to learn and build a career in customer service are highly encouraged to apply.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to client inquiries and provide accurate information</li><li>Maintain and update customer records in the system</li><li>Follow up with clients regarding their requests and concerns</li><li>Coordinate with internal departments when required</li><li>Ensure high levels of customer satisfaction and service quality</li><li>Maintain proper call logs and daily reports</li></ul>Requirements<ul><li>Excellent communication and interpersonal skills</li><li>Basic computer knowledge and typing skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Previous call center or customer service experience is an advantage</li><li>Freshers are welcome to apply</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Professional and supportive work environment</li><li>Training and development support</li></ul>Pay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Call Center Representative

Dizzaract FZ LLC

01. ABOUT THE COMPANYDizzaract is a product-driven company operating at the intersection of gaming, digital platforms, and AI. We build and scale multiple products &mdash; including Farcana 2.0, Gamed, and FAR Labs &mdash; each exploring a different space, but united by a shared approach: moving fast, staying curious, and focusing on things that people actually use. We operate as a collaborative, non-hierarchical team where ideas are valued based on their impact, not their origin, and where AI is embedded across everything we build &mdash; from infrastructure to product decisions.02. ABOUT THE ROLEFAR Labs is building FAR AI &mdash; a high-performance decentralized AI inference network that transforms the global computing landscape by turning consumer and enterprise GPUs into a unified AI engine. Following a successful alpha launch in internet cafes across the UAE, we are scaling infrastructure to onboard large-scale gaming cafe fleets and top-tier data centers worldwide.We&rsquo;re looking for an AI Automation Engineer (Agent Systems Builder) who can design and deploy multi-agent systems that operate across the company &mdash; from internal workflows to product-level automation.This is a hands-on role focused on building structured, reliable AI systems. You will turn LLMs into coordinated agents that can reason, take action, and operate within defined environments.03. WHO YOU ARE<ul><li>LLM Engineer</li><li>You understand how language models actually work &mdash; tokenisation, logits, prompting, and system behaviour.</li><li>Agent Systems Builder</li></ul>You&rsquo;ve worked with or built multi-agent systems and understand orchestration, roles, and control flows.<ul><li>Automation Thinker</li></ul>You design systems that take action &mdash; not just generate outputs.You can wrap agents into APIs, manage integrations, and handle async workflows.You understand access control, permissions, and how to prevent unsafe behaviour in agent systems.04. RESPONSIBILITIES<ul><li>Backend Engineer</li><li>Security-Aware</li><li>Prompt Engineering &amp; System Design</li><li>Design structured, multi-layered prompt systems with context management, self-correction, and reliability controls.</li><li>AI Hub Development</li></ul>Build and configure internal AI systems (Claude, GPT, open-source models) connected to company data, tools, and APIs.<ul><li>Multi-Agent Architecture</li></ul>Design and implement hierarchical agent systems (orchestrators, specialised agents, execution layers) with clear responsibilities and control flows.Integrate AI agents with internal systems &mdash; CRM, databases, messaging platforms, CI/CD &mdash; enabling real actions and workflows.Build and maintain tools that allow agents to interact with external systems (APIs, services, internal infrastructure).05. REQUIREMENTS<ul><li>Integration &amp; Automation</li><li>Tooling &amp; Execution</li><li>Strong understanding of LLM internals (tokenisation, logits, temperature, system prompts, RAG).</li><li>Experience building or working with agent frameworks (LangChain, LangGraph, AutoGen, CrewAI, or custom systems).</li><li>Strong backend experience (Python or TypeScript).</li><li>Experience building APIs, handling async workflows, and integrating external systems.</li><li>Experience implementing function calling, tools, and agent execution workflows.</li><li>Understanding of prompt security, injection risks, and hallucination control.</li><li>Experience integrating AI systems into real business processes or products.</li></ul>06. NICE TO HAVE<ul><li>Experience building multi-agent systems in production.</li><li>Experience integrating agents with CRM, databases, or CI/CD pipelines.</li><li>Experience with Model Context Protocol (MCP) or similar tooling approaches.</li><li>Experience working in fast-paced or AI-first environments.</li></ul>07. WHAT WE OFFER<ul><li>Real ownership and direct impact on a global AI infrastructure product</li><li>Fast execution, low bureaucracy, and a highly collaborative, idea-driven team</li><li>Exposure to cutting-edge AI, distributed systems, and hardware-level optimization</li><li>Competitive salary with performance-based incentives</li><li>24 days annual leave, plus public holidays</li><li>Health insurance</li><li>Modern office in Yas Creative Hub</li><li>Continuous learning through real-world problem solving &mdash; not just theory</li><li>The opportunity to shape what you're working on and influence product direction</li><li>A diverse, open-minded team where ideas are genuinely heard</li></ul>08. HOW TO APPLYAs part of your application, please share:<ul><li>A diagram or description of a multi-agent system you've built (or would build).</li><li>An example of a complex prompt using tools/function calling.</li><li>Your approach to enforcing access control across agent systems.</li></ul>Application Question(s):<ul><li>Do you understand tokenization, logits, temperature, and their effect on LLM output behavior?</li><li>Have you ever implemented a Retrieval-Augmented Generation (RAG) pipeline from scratch (not using a managed service)?</li><li>On a scale of 1&ndash;5, how confident are you in building prompts resistant to injection attacks? (1 = not confident, 5 = expert)</li><li>Rate your understanding of API authentication methods (OAuth, API keys, JWT)? (1 = vague, 5 = expert)</li><li>Have you built a self-correcting prompt with an automated feedback loop?</li><li>Number of years of professional experience in LLM engineering (0, 1, 2, 3, 4, 5+).</li><li>Is your portfolio submission complete with all three requested items (diagram, complex prompt, access control thoughts)?</li><li>Have you built or deployed a multi-agent system (not just single-agent chatbots)?</li><li>Have you implemented function calling (tools) where an agent executes external APIs autonomously?</li><li>Number of production LLM automation projects you have shipped? (0, 1&ndash;2, 3&ndash;5, 6-8, 10+)</li><li>Have you integrated LLM agents with CRM, database, or CI/CD pipelines?</li><li>Can you build an API wrapper around an agent that handles async webhooks?</li><li>Rate your Python proficiency (1 = basic, 5 = architect-level)</li><li>Rate your TypeScript proficiency (1 = basic, 5 = architect-level)</li></ul>Work Location: In person

AI Automation Engineer / Architect of Agentic AI (Automator)

Cleveland Clinic

JOB SUMMARY: UNDER THE SUPERVISION, GUIDANCE AND APPROVAL OF CONSULTANT STAFF: Monitors and provides care to patients at CCAD within the Cardiac Surgery specialty Prescribes or administers medication, therapy and other specialized medical care to treat or prevent illness, disease or injury Analyzes records, reports and test results to diagnose patient&rsquo;s medical condition Interacts with patient to gather additional history and information about medical condition Explains procedures and discusses test results or prescribed treatments with patient Provides specific treatments and/or performs operations to treat patient medical conditions Evaluates patient and records applicable notes about patient&rsquo;s condition for purposes of serving as a record of treatment and / or a possible referral to another member of the health care professional team Liaisons with other medical and non-medical staff at CCAD to ensure quality patient treatment Performs surgical procedures and operations within the scope of Cardiac Surgery and according to Department of Health and Hospital privileges Supplies and provides care in a culturally appropriate and sensitive manner Takes part in administrative functions that ensure the continued operations of the clinical environment, such as committees, task forces and performance improvement measures Provide hospital on-call in patient coverage as deemed necessary Follows ethical and regulatory guidelines Adheres to individual approved clinical privileges, as well as to all policies and procedures of the Physician Staff. EXPERIENCE REQUIREMENTS: For Associate Staff (Specialist) from Tier 1 and Tier 2 countries, no additional experience required post board certification. For Associate Staff (Specialist) from Tier 3, not less than 3 years clinical experience as Specialist post qualification in internationally accredited institute. UAE nationals, require not less than one (1) year experience post qualification in the specialty field. Should meet the Maintenance of Certification requirements (where applicable) EDUCATION REQUIREMENTS: MD, MBBS, MBChB or DO or equivalent qualification from an accredited Institution and completion of specialty qualification as per the Recognized Specialty Certificate table listed in Healthcare Professionals Qualification Requirements 2024 Cleveland Clinic Abu Dhabi Cleveland Clinic Abu Dhabi is located on Al Maryah Island, the heart of Abu Dhabi's new central business district. It shares the island with a hotel, stock exchange, and office buildings. Access to the island is by multiple bridges to the mainland. Cleveland Clinic Abu Dhabi is a unique and unparalleled extension of the Cleveland Clinic model of care, providing a spectrum of specialty services that are designed to cater to the healthcare needs of Abu Dhabi and the region. One of the objectives of Cleveland Clinic Abu Dhabi is to address the needs of patients currently traveling abroad for treatment. Like its counterpart in the United States, Cleveland Clinic Abu Dhabi is a physician-led medical facility, served by Western-trained, North American board-certified (or equivalent) physicians. Cleveland Clinic Abu Dhabi offers the most advanced tertiary medical services in the region through a comprehensive range of specialties and subspecialties. Local and international patients are cared for in an environment that combines excellent amenities and service standards with the highest quality patient care and superior clinical outcomes. The hospital is designed to offer state-of-the-art diagnostic and treatment capabilities, and to utilize advanced technologies in surgery, imaging, telemedicine, and electronic medical records. Ownership Cleveland Clinic Abu Dhabi is one of a number of initiatives led by Mubadala Healthcare. Estimated Service Area This strategically located multi-specialty tertiary care facility with adjacent clinic houses five clinic floors, three diagnostic and treatment levels, and thirteen floors of critical and acute inpatient units totaling 364 beds (expandable to 490). Additional space has been incorporated for operational and support departments, retailers, a conference center, and a high-fidelity clinical simulation center. Cleveland Clinic Abu Dhabi hosts the latest technologies in surgery, imaging, telemedicine, and electronic medical records, integrating systems in a manner that is first of its kind in the country and the Middle East healthcare region. State-of-the-art imaging equipment like CTs, MRIs, and procedural suites, along with technologically advanced and modern patient rooms, serve local and international patients in an environment that combines excellent amenities with world-class medical care. Number of Beds 364 beds (expandable to 490) Community Details Information about Abu Dhabi: Visit Abu Dhabi Abu Dhabi Tourism &amp; Culture Authority Any application submitted without a CV will not be considered. Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties.

Associate Staff Physician, Cardiac Surgery For Cleveland Clinic Abu Dhabi

La Verde Property Management

La Verde Property Management is looking for a motivated and customer-focused Call Center Executive to join our growing team in Abu Dhabi. The ideal candidate will be responsible for handling inbound and outbound calls, assisting clients with property inquiries, scheduling viewings, and providing excellent customer service. You will act as the first point of contact for clients, ensuring all inquiries related to property rentals, sales, maintenance, and services are handled professionally and efficiently.Key Responsibilities:<ul><li>Handle incoming and outgoing calls from clients and property owners.</li><li>Provide accurate information about available properties, services, and company offerings.</li><li>Schedule property viewings and follow up with potential clients.</li><li>Maintain and update customer records in the CRM system.</li><li>Coordinate with the sales, leasing, and property management teams.</li><li>Resolve customer inquiries and ensure high levels of customer satisfaction.</li><li>Follow up on leads and assist in generating new business opportunities.</li></ul>Requirements:<ul><li>Proven experience in a call center or customer service role (real estate experience is a plus).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to handle multiple calls and work in a fast-paced environment.</li><li>Good computer skills and familiarity with CRM systems.</li><li>Fluency in English (Arabic is an advantage).</li><li>Positive attitude and strong problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In personWork Location: In person

Call Centre Agent

Dr Firas Dental & Orthodontic Center

Company DescriptionDr. Firas Dental &amp; Orthodontic Center is a premier dental facility in the UAE, renowned for its exceptional quality of care and the use of state-of-the-art technology. The center specializes in advanced treatments, including Cosmetic Dentistry, Orthodontics, Laser, Bone Augmentation, and Implantology. Known for a personalized approach, the team collaborates closely with patients to achieve natural and beautiful smiles. Located in Abu Dhabi, the center is dedicated to offering innovative treatments in a professional and welcoming environment.Role DescriptionThis is a full-time on-site role for a Business Development Officer, based in Abu Dhabi. The Business Development Officer will identify and develop new business opportunities, analyze market trends, and drive strategic partnerships. Daily responsibilities include creating proposals, maintaining client relationships, delivering exceptional customer service, and contributing to the financial growth of the center through comprehensive analysis and planning.Key Responsibilities&middot; Identify, pursue, and develop new business opportunities to expand the center&rsquo;s patient base, corporate portfolio, and referral network&middot; Build and maintain strong professional relationships with corporate clients, insurance companies, healthcare providers, and strategic partners&middot; Develop and implement business development strategies aligned with the growth objectives and long-term vision of Dr. Firas Dental &amp; Orthodontic Center&middot; Generate leads through networking, market research, relationship management, and community engagement initiatives&middot; Represent the center at networking events, healthcare exhibitions, corporate meetings, health awareness campaigns, and industry forums&middot; Identify opportunities for partnerships, tie-ups, and collaboration agreements with organizations, schools, corporates, and healthcare entities&middot; Coordinate with the marketing team to align business development activities with branding, promotional campaigns, and patient engagement strategies&middot; Conduct market analysis to monitor industry trends, competitor activities, and emerging opportunities within the healthcare and dental sector&middot; Prepare and deliver professional business presentations, proposals, and partnership pitches to potential clients and stakeholders&middot; Support the development of corporate wellness programs, dental packages, and customized partnership offerings&middot; Maintain accurate records of business development activities, client interactions, leads, and conversion progress&middot; Track, analyze, and report business development KPIs, revenue opportunities, partnership outcomes, and market performance metrics&middot; Work closely with internal departments to ensure smooth onboarding and servicing of corporate and partnership accounts&middot; Contribute to enhancing the center&rsquo;s reputation, market presence, and overall patient experience through strategic relationship management&middot; Ensure all business development activities are conducted in compliance with healthcare regulations, organizational policies, and professional standardsRequirements&middot; Bachelor's degree in Business Administration, Marketing, or a related field&middot; 2&ndash;4 years of experience in business development, preferably within the healthcare or medical sector&middot; Strong communication, negotiation, and relationship-building skills&middot; Proven track record in meeting or exceeding business growth targets&middot; Must have native English fluency (Spoken and written) and be an Arabic Speaker.&middot; Prior experience in the UAE market is mandatory.Job Type: Full-timeLanguage:<ul><li>Native English (Required)</li><li>Native Arabic (Required)</li></ul>Work Location: In person

Business Development Officer

K.S. Healthcare Services, LLC

Key Responsibilities<ul><li>Manage inbound and outbound calls professionally</li><li>Assist customers/patients with inquiries, appointments, and service requests</li><li>Provide accurate information and ensure positive customer experience</li><li>Maintain call logs and follow internal procedures</li></ul>Requirements<ul><li>Fluency in Arabic &amp; English</li><li>Previous healthcare or medical call centre experience preferred</li><li>Strong communication and customer‑handling skills</li><li>Ability to work in a dynamic, fast‑paced environment</li><li>Must be based in Dubai or willing to relocate</li></ul>Benefits<ul><li>Company Visa</li><li>Medical Insurance</li><li>30 Days Paid Annual Leave</li><li>Trainning Support</li></ul>Experience:<ul><li>Sales: 2 years (Required)</li></ul>Language:<ul><li>Fluent Arabic (Required)</li></ul>Work Location: In person

Call Center Representative (Arabic Speaker)

Explore 121+ Call center agent healthcare in Abu Dhabi this June. Find roles across top companies and apply now to boost your career.