customer support representative Jobs in Rawalpindi

customer support representative

fresh graduates-call center Jobs in Rawalpindi

fresh graduates-call center

hr assistant

accountant assistant

admin assistant

call center assistant

biniTelecom

Job DescriptionWe are seeking an experienced ACA &amp; Medicare Call Center Trainer to deliver training programs for agents handling Affordable Care Act (ACA) and Medicare products. The trainer will support onboarding, compliance, and performance improvement initiatives within the call center.Key Responsibilities<ul><li>Conduct ACA and Medicare training for new and existing agents.</li><li>Ensure compliance with CMS and regulatory guidelines.</li><li>Develop and update training materials.</li><li>Monitor calls and provide coaching and feedback.</li><li>Track training effectiveness and agent performance.</li><li>Stay updated on ACA and Medicare policy changes.</li></ul>Job Requirements<ul><li>Minimum 1 year of experience as a call center trainer (required).</li><li>Minimum 1 year of ACA and Medicare experience (required).</li><li>Excellent communication and presentation skills.</li><li>Experience in coaching, call monitoring, and performance management.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Trainer For Call Center

Strive BPO

Customer Services Representative, RawalpindiEager to enter the Marketing world? Become the voice of STRIVE BPO , a leading name in Pakistan's telemarketing!We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.Job Highlights:<ul><li>Position: CSR/ Self Verifiers (Night Shift)</li><li>Experience: 1+ year in US Call Center Sales (Medicare &amp; ACA)</li><li>Skills: Excellent English, strong closing &amp; negotiation</li><li>Shift: Night shift &ndash; US Campaign (7:00pm-4:45am)</li><li>Location: Rawalpindi / Islamabad</li></ul>**Location3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiHow to Apply?*Send your CV/Resume via WhatsApp to +92 332 0070580Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Job - CSR (Night Shift)

Prime BPO5

Job DescriptionWe are looking for a motivated Call Center Agent to handle inbound and outbound calls for our USA-based clients. The ideal candidate should have good English communication skills and a customer-friendly attitude.Responsibilities<ul><li>Handle inbound and outbound calls with US customers</li><li>Provide information about products/services</li><li>Resolve customer queries and complaints politely</li><li>Maintain call records and customer details</li><li>Meet daily/weekly call targets</li><li>Follow company call scripts and policies</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh candidates and experienced both welcome</li><li>Willing to work night shifts (USA time)</li><li>Basic computer knowledge</li><li>Good listening and communication skills</li><li>Ability to work in a team</li></ul>Benefits<ul><li>Fixed salary + performance-based bonuses</li><li>Paid training</li><li>Friendly working environment</li><li>Career growth opportunities</li></ul>Optional Skills (Nice to Have)<ul><li>Good English Speaking</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Fresh Graduates-Call Center

job DescriptionWe are hiring Customer Verification Officers for our USA campaign. The role involves calling US customers to verify their information, confirm details, and ensure data accuracy. The ideal candidate should have basic English communication skills and a professional phone manner.Responsibilities<ul><li>Make outbound calls to US customers for verification purposes</li><li>Confirm customer details (name, address, consent, etc.)</li><li>Ensure accuracy of customer information in records</li><li>Follow verification scripts and company guidelines</li><li>Maintain call logs and verification status</li><li>Meet daily call and quality targets</li><li>Report any incorrect or suspicious information to the supervisor</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh and experienced candidates can apply</li><li>Willing to work night shift (USA time zones)</li><li>Basic computer and typing skills</li><li>Clear communication and polite phone etiquette</li><li>Ability to follow scripts and instructions</li></ul>Benefits<ul><li>Fixed salary + performance-based bonuses</li><li>Paid training provided</li><li>Friendly and supportive work environment</li><li>Growth opportunities within the company</li><li>Pick &amp; drop (for on-site roles, if available)</li></ul>Optional (Nice to Have)<ul><li>Previous call center / BPO experience</li><li>Experience in verification, QA, or customer support</li><li>Familiarity with CRM systems</li></ul>Job Types: Full-time, FresherPay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Call Center Agent – USA Campaign (Night Shift)

Callflow marketing

Key Responsibilities<ul><li>Make outbound calls to potential customers using provided leads</li><li>Explain ACA health insurance benefits in a simple and clear manner</li><li>Identify customer eligibility based on income, household size, and age</li><li>Handle objections professionally and manage different customer behaviors (including screamers)</li><li>Follow DNC (Do Not Call) and TCPA compliance procedures</li><li>Accurately collect and document customer information in CRM</li><li>Transfer qualified and interested customers to the Verifier or Enrollment team</li><li>Maintain call quality, conversion targets, and compliance standards</li></ul>Required Skills &amp; Qualifications<ul><li>Strong English communication skills (listening &amp; speaking)</li><li>Knowledge of ACA, Medicare, or Final Expense (preferred)</li><li>Ability to work night shifts</li><li>Calm, professional attitude with customers</li><li>Matric / Intermediate education (minimum)</li><li>Prior outbound call center experience preferred</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Call Centre Agent (Night Shift)

Blu Sky VAS LLC

Job Title: Virtual Assistant (On-Site/Bahria Phase-7 Rawalpindi)Join a Global Team &amp; Elevate Your Career !We are looking for a team of Virtual Assistants to join our office in Spring North Bahria Phase-7, Rawalpindi. This is a full-time, office-based position. Applicants must have strong English communication skills and prior experience in an international BPO or call center environment. This is your chance to showcase your skills and work with a global client base, all while enjoying competitive pay and a supportive team culture.Responsibilities:* Fulfill the official assignment provided by the client.* Appointment Scheduling* Customer Query Resolution* Help Desk Management* Data Entry and Database Management* Client handling, Communication &amp; retention* Lead generation (Cold calling &amp; Email campaign)What We&rsquo;re Looking For :* Excellent English Communication Skills (written &amp; spoken)* Good With Graphics, Content Creation and Social Media Strategies* 1-3 Years of experience in an international BPO/Call center or freelancing as a Virtual Assistant* Confidence &amp; Professionalism when interacting with clients* Team Player with strong time-management and organizational abilitiesOur Projects :Real Estate VA: Transaction Coordination, Lead Generation and Client CommunicationDigital Marketing VA: Email Campaigns, Content Creation and Campaign ManagementSocial Media Marketing VA: Content Scheduling, Audience Engagement and Performance AnalysisSEO VA: Keyword Research, On-Page Optimization and AnalyticsCanva ExpertWhy Join Blu Sky VA ?* On-the-Job Training &ndash; We provide comprehensive training to help you excel.* Global Exposure &ndash; Collaborate with an international clientele and diversify your skillset.* Career Growth &amp; Development &ndash; Ongoing opportunities to advance within the company.* Supportive Work Environment &ndash; Be part of a forward-thinking team that values innovation and excellence.Company : Blu Sky (internationally recognized Virtual Assistant Agency)Office Location : Third floor Building 68-B, Spring North Bahria Phase-7 Rawalpindi.Shift : Night shiftJob Type : Full time &amp; Office basedCampaign : USA (VA-virtual assistant)Job Timing : 08:00pm-05:00amAttractive SalaryOther benefits : Attractive bonus structure, client retention bonus, Paid leaves, and much more&hellip;&hellip;Note : Pls apply if you are willing to join in the night shift, willing to visit onsite at the employer location at Bahria Phase-7 Rawalpindi, and have an international call center or BPO experienceHow to ApplySend your updated CV to : hr@bluskyvas.comJob Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Virtual Assistant (On-Site/Bahria Town Phase-7 Rawalpindi)

Explore 79+ Call center assistant in Rawalpindi this March. Find roles across top companies and apply now to boost your career.

79 call center assistant jobs In Rawalpindi

Trainer For Call Center

Call Center Job - CSR (Night Shift)

Fresh Graduates-Call Center

Fresh Graduates-Call Center

Call Center Agent – USA Campaign (Night Shift)

Call Centre Agent (Night Shift)

Virtual Assistant (On-Site/Bahria Town Phase-7 Rawalpindi)