call center associate

Great West Casualty Company

<div><div>Are you looking for a great call center position that doesn't require sales or telemarketing? If you possess an extraordinary sense of depend-ability, attention to detail, and desire to provide a high level of customer service, apply today!</div>
<div>
</div><div>We are hiring a Call Center Associate in our South Sioux CIty, NE corporate office. In this position you will provide our customers with the highest level of support by routing calls to the appropriate person, tracking itineraries, and taking messages when necessary. No sales involved, just premier customer service!

SHIFT HOURS:

Monday, Thursday, Friday: 7:30am - 6:00pm and Saturday: 8:00am - 3:30pm

**This position has a hybrid option allowing for two days of remote work after 90 days of employment and successful completion of the training program.

Minimum experience and education required: High school diploma or equivalent. Prefer clerical/office experience that includes communicating with public, both in person and via telephone.
</div>
<div>Your Future Starts Here: Benefits That Support Your Lifestyle
<ul>
<li>Competitive Compensation</li>
<li>Generous paid time off and paid company holiday schedule</li>
<li>Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA</li>
<li>Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs</li>
<li>Community volunteer opportunities</li>
<li>Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle</li>
<li>Scholarships for dependents and tuition reimbursement to further your education</li>
<li>Company paid continuing education and monetary awards for professional development</li>
<li>Opportunities for a hybrid work schedule (three days in the office, two days remote)</li>
</ul>
To learn more about Great West and our office locations, please visit our website http://www.gwccnet.com

Great People 
Great Careers 
Great West Casualty Company

Great West Casualty is an Equal Opportunity Employer.</div></div>

Call Center Associate

<div>Great West Casualty is a leader in the insurance industry, known for our commitment to delivering exceptional service and innovative solutions. We specialize in providing comprehensive insurance products and services to the trucking industry, and we are seeking a talented Commercial Bodily Injury Adjuster to join our growing Specialty Risk team.

As a Commercial Bodily Injury Adjuster, you will be responsible for managing and resolving complex claims related to commercial casualty, with a focus specifically on our Contract Claims group. You will play a crucial role in ensuring fair and timely settlement of claims while providing superior customer service to our clients. This position requires a deep understanding of commercial trucking insurance policies, excellent analytical skills, and the ability to negotiate and communicate effectively.

In this position, you will:
<ul><li>Handle and resolve complex commercial casualty claims from initial investigation through to final settlement.
</li></ul><ul><li>Analyze policy terms, coverage, and liability issues to assess and evaluate claims.</li></ul>
<ul><li>Engage in effective negotiation with claimants, attorneys, and other parties to reach equitable settlements.</li></ul>
<ul><li>Provide excellent service to clients, maintaining open communication and managing expectations throughout the claims process.</li></ul> 

Qualifications:
<ul><li>A Bachelor's degree or equivalent related experience.</li><li>10 plus years of liability claims experience preferred.</li><li>Background working within a captive and/or third-party administrator environment is helpful.</li><li>Demonstrated ability to interact and influence a variety of people while displaying the highest level of professionalism.</li><li>Knowledge of or ability to learn claims procedures, relevant state negligence laws, claims defense positions, and medical records.</li><li>Ability to work in a fast-paced environment with varying claim volume.</li></ul>

Locations:

Remote OR Hybrid from one of our following offices:
<ul><li>South Sioux City, NE</li></ul>
<ul><li>Boise, ID</li></ul>
<ul><li>Bloomington, IN</li></ul>
<ul><li>Knoxville, TN</li></ul>
<ul><li>Arlington, TX</li></ul>

Your Future Starts Here: Benefits That Support Your Lifestyle
<ul>
<li>Competitive Compensation
</li><li>Generous paid time off and paid company holiday schedule</li>
<li>Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA</li>
<li>Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs</li>
<li>Community volunteer opportunities</li>
<li>Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle</li>
<li>Scholarships for dependents and tuition reimbursement to further your education</li>
<li>Company paid continuing education and monetary awards for professional development</li>
<li>Opportunities for a hybrid work schedule (three days in the office, two days remote)</li>
</ul>
Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

Great People. 
Great Careers. 
Great West Casualty Company.

Great West Casualty Company is an Equal Opportunity Employer.</div>

Sr. Specialty Risk Adjuster - Remote

<div>Data Engineer

<div>This position is located at our corporate office in South Sioux City, NE, and offers relocation assistance to the Siouxland area. The role follows a hybrid schedule, with three days in the office and two days remote each week.</div>
<div>
</div>Are you an early‑career Data Engineer who enjoys building reliable data pipelines and wants to grow your skills in modern data platforms? Join our IT Data Management team and help shape the foundation of our data infrastructure while learning from experienced engineers and working on impactful, real‑world solutions. This is an excellent opportunity for recent Master's graduates or professionals with a few years of experience who are eager to build scalable data solutions and grow into a senior‑level role.

What You'll Do
<ul>
<li>Design, build, and maintain ETL/ELT pipelines to support analytics and reporting needs.</li>
<li>Assist in developing and enhancing data infrastructure that supports business growth.</li>
<li>Partner with data engineers, analysts, and business stakeholders to deliver high‑quality data solutions.</li>
<li>Support cloud-based data platforms and contribute to platform enhancements and optimization.</li>
<li>Apply data engineering best practices related to data quality, reliability, and performance.</li>
<li>Follow data governance, privacy, and security standards while working with sensitive data.</li>
</ul>
What We're Looking For
<ul>
<li>Master's degree in a related field or 1&ndash;3 years of relevant experience preferred.</li>
<li>Foundational experience or coursework in modern data platforms (Databricks, Snowflake, or similar).</li>
<li>Working knowledge of SQL and experience with at least one programming language such as Python.
</li><li>Understanding of data modeling concepts and data pipeline development.</li>
<li>Strong problem-solving skills, curiosity, and a willingness to learn.</li>
<li>Ability to collaborate effectively in a team-oriented environment.
</li></ul>Your Future Starts Here: Benefits That Support Your Lifestyle
<ul>
<li>Compensation includes a salary commensurate with experience.</li>
<li>Generous paid time off and paid company holiday schedule.</li>
<li>Comprehensive benefits from day one.</li>
<li>Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA.</li>
<li>Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs.</li>
<li>Community volunteer opportunities.</li>
<li>Support of healthy lifestyles through a wellness program including gym subsidies.</li>
<li>Scholarships for dependents of Great West employees.</li>
<li>Tuition reimbursement for current employees.</li>
<li>Company paid continuing education and monetary awards for professional development.</li>
<li>Opportunities for a hybrid work schedule (three days in the office, two days remote).</li>
</ul>
Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and nearly 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

Location:

South Sioux City, Nebraska
This position qualifies for relocation assistance. To learn more about Great West and our office locations, please visit our website www.gwccnet.com.

Great People

Great Careers

Great West Casualty Company

Great West Casualty Company is an Equal Opportunity Employer.</div>

Data Engineer

Explore 3+ Call center associate in South Sioux City this May. Find roles across top companies and apply now to boost your career.

3 call center associate jobs In South Sioux City

Call Center Associate

Sr. Specialty Risk Adjuster - Remote

Data Engineer