1325735-lead assistant manager Jobs in Noida

1325735-lead assistant manager

243017-assistant manager

3710878-lead assistant manager Jobs in Noida

3710878-lead assistant manager

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483014-lead assistant manager Jobs in Noida

483014-lead assistant manager

call center manager

Visit Health

<div>
 
 Call Centre Manager
 
 
 
 
 
 
 Location:
 
 Noida
 
 
 
 
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 
 
 
 
 
 
 
 
 About Us
 
 
 
 
 
 Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being.
 
 
 
 
 
 Our Core Offerings
 
 
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP): Mental health support services for a balanced work-life experience.
 </li>
 <li>
 Personalized Health Plans: Tailored wellness programs with fitness, meditation, and nutritional guidance.
 </li>
 <li>
 Health Check-ups &amp; Screenings: Preventive check-ups and vaccinations for proactive health management.
 </li>
 <li>
 Comprehensive Wellness Programs: Designed to boost morale, productivity, and holistic employee health.
 </li>
 <li>
 Preventive &amp; OPD Care: Seamless primary care and OPD services, reducing out-of-pocket expenses through cashless OPD benefits.
 </li>
 </ul>
 
 
 
 
 Founding Team
 
 
 
 
 
 The founding team &mdash; Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi &mdash; established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone.
 
 
 
 
 
 What Sets Us Apart
 
 
 
 
 <ul>
 <li>
 Comprehensive &amp; Flexible OPD Benefits: Visit offers unlimited access packages for employees and dependents, covering mental health, nutrition, diagnostics, and doctor consultations.
 </li>
 <li>
 Integrated Platform: Combining primary and secondary care, our platform connects corporates, insurers, and retailers, making healthcare seamless and holistic.
 </li>
 <li>
 Engagement &amp; Gamification: AI-driven insights, step challenges, and rewards (FitCoins) drive high engagement and builds lasting healthy habits.
 </li>
 <li>
 24/7 Accessibility: Accessible health support anytime, designed to address India&rsquo;s diverse healthcare needs.
 </li>
 </ul>
 
 
 
 
 Key Milestones &amp; Achievements
 
 
 
 
 <ul>
 <li>
 Expanding Primary Care Access: Serving over 5 million users with 1.5 million annual health checkups, 500,000 doctor consultations, and 200,000 pharmacy orders.
 </li>
 <li>
 Strategic Partnerships: Collaborations with leading insurers and doctors, reaching 2,500 major corporations and MSMEs.
 </li>
 <li>
 Technological Innovation: Introduced India&rsquo;s first cashless OPD insurance program in partnership with Apollo Munich, with a network of over 35,000 doctors.
 </li>
 <li>
 Awards &amp; Recognition: Honored in Forbes 30 Under 30 Asia (2020) and BITSAA Global 30 Under 30 (2022).
 </li>
 <li>
 Funding Success: Secured over $40 million in investments to drive growth and service expansion.
 </li>
 </ul>
 
 
 
 
 Future Vision
 
 
 
 
 
 Visit Health aims to further strengthen India&rsquo;s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we&rsquo;re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives.
 
 
 
 
 
 Visit Health &mdash; Empowering workplaces with accessible, affordable, and impactful healthcare.
 
 
 
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a high-performing
 
 Call Center Manager
 
 with experience managing
 
 5,000&ndash;10,000 calls/day
 
 across multi-site or high-volume environments. The ideal candidate has strong expertise in
 
 workforce planning, queue management, call analytics, process optimization, and team leadership
 
 . This role demands a
 
 data-driven mindset
 
 , strong people management skills, and a deep understanding of call center operations and technology.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Operations &amp; Team Management
 
 
 <ul>
 <li>
 Lead, manage, and motivate a team of call center executives, team leads, and QA specialists.
 </li>
 <li>
 Ensure smooth handling of high call volumes (5&ndash;10K/day) while maintaining
 
 SLA, AHT, FCR, and customer satisfaction
 
 targets.
 </li>
 <li>
 Monitor real-time operations and redistribute workload across sites or teams as needed.
 </li>
 <li>
 Conduct weekly performance reviews and coaching sessions.
 </li>
 </ul>
 
 
 2. Workforce Planning &amp; Scheduling
 
 
 <ul>
 <li>
 Create and manage staff schedules based on forecasted call volumes, peak hours, and shrinkage.
 </li>
 <li>
 Optimize staffing models using
 
 WFM tools, historical patterns, and call queues
 
 .
 </li>
 <li>
 Maintain occupancy and utilization targets while avoiding over/under staffing.
 </li>
 <li>
 Coordinate with HR for hiring based on volume spikes or seasonal events.
 </li>
 </ul>
 
 
 3. Technology &amp; Tools
 
 
 <ul>
 <li>
 Hands-on experience with
 
 dialer software, IVR, ACD, CRM, and ticketing systems
 
 .
 </li>
 <li>
 Work closely with tech teams to troubleshoot call flow issues, downtime, tool errors, or routing problems.
 </li>
 <li>
 Set up call flows, queues, dispositions, and reporting dashboards.
 </li>
 <li>
 Ensure adherence to compliance around data protection and call monitoring.
 </li>
 </ul>
 
 
 4. Call Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Track and analyze key call metrics, including
 
 AHT, ASA, SL, FCR, CSAT, NPS impact, call abandonment rate, queue time, wrap-up time, call transfer rate
 
 .
 </li>
 <li>
 Prepare daily/weekly/monthly performance reports highlighting trends, gaps, and action plans.
 </li>
 <li>
 Use call data to improve productivity, forecast staffing, and identify training requirements.
 </li>
 <li>
 Drive initiatives to reduce AHT, improve FCR, and enhance customer experience.
 </li>
 </ul>
 
 
 5. Process Excellence &amp; Quality
 
 
 <ul>
 <li>
 Identify bottlenecks in call handling processes and implement streamlined SOPs.
 </li>
 <li>
 Collaborate with QA teams to improve call quality, tone, scripting, and adherence.
 </li>
 <li>
 Drive continuous improvement initiatives through
 
 RCA, workflow redesign, and automation
 
 opportunities.
 </li>
 </ul>
 
 
 6. Stakeholder Management
 
 
 <ul>
 <li>
 Work closely with cross-functional teams (Ops, Product, Tech, and HR) to resolve escalations and improve the customer journey.
 </li>
 <li>
 Present business insights, performance metrics, and improvement plans to senior leadership.
 </li>
 <li>
 Represent the call center function in weekly/monthly business reviews.
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 <ul>
 <li>
 5&ndash;8 years of experience in a call center or contact center environment.
 </li>
 <li>
 Must have managed high-volume operations (5K&ndash;10K calls/day).
 </li>
 <li>
 Expertise in workforce management, scheduling, and forecasting.
 </li>
 <li>
 Strong understanding of dialer tools, IVR routing, CRM systems, and telephony setups.
 </li>
 <li>
 Excellent analytical skills with the ability to interpret call metrics and build insights.
 </li>
 <li>
 Strong leadership, communication, and conflict-management abilities.
 </li>
 <li>
 Experience in a fast-paced, SLA-driven, multi-site environment preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Experience with tools like
 
 Ameyo, Acefone, Exotel, Freshcaller, Genesys, Five9
 
 , or similar.
 </li>
 <li>
 Prior background in
 
 e-commerce, healthcare, BFSI, or BPO
 
 setups.
 </li>
 <li>
 Certification in
 
 WFM, Six Sigma, or Quality Management
 
 is a plus.
 </li>
 </ul>
 
 
</div>

Call Center Manager

<div>
 Executive Assistant to Head of Global Procurement &amp; Assistant Controller Center: Noida NSL Location of Work: Hybrid (3 times in a week from office) Hours: 12noon to 9:00pm Band: Assistant Manager / Lead Assistant Manager Reporting To: Dual Reporting to Head of Global Procurement and Assistant Controller &amp; Global Corporate Controller and Treasurer Department: Finance Role Summary The Executive Assistant (EA) will provide high-level administrative and strategic support to the Head of Global Procurement &amp; Assistant Controller. This role requires a proactive and detail-oriented professional who can manage complex schedules, facilitate communication, coordinate cross-functional projects, and support decision-making. The EA will act as a trusted advisor, ensuring efficiency in daily operations while managing confidential and business-critical information with discretion. The ideal candidate will have strong organizational skills, business acumen, and experience supporting senior executives in a global corporate environment. They will be responsible for executive coordination, project management, stakeholder engagement, and operational support across finance and procurement functions. Key Responsibilities Manage the executive&rsquo;s calendar, including scheduling meetings, prioritizing appointments, and ensuring optimal time management. Handle email correspondence, draft responses, and ensure timely follow-ups on key matters. Prepare briefing notes, reports, and presentations for internal and external meetings. Organize travel arrangements, including visas, accommodations, and itineraries. Act as a liaison between the executive and internal/external stakeholders. Support procurement and finance operations by coordinating critical initiatives, tracking progress, and ensuring timely execution. Support budget management activities, including expense tracking and approvals. Lead and coordinate cross-functional projects, ensuring alignment with business goals. Track action items, follow up with stakeholders, and provide status updates on key projects. Facilitate communication between global procurement teams, finance functions, and external partners. Develop and maintain strong relationships with internal and external stakeholders. Education &amp; Qualifications Bachelor&rsquo;s degree in business administration, Finance, or a related field. Technical Skills &amp; Knowledge Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). Analytical skills and Oracle experience Soft Skills &amp; Competencies Strategic Thinking: Ability to connect the dots and understand business priorities. Proactive Problem-Solving: Strong analytical skills to identify and address challenges. Communication &amp; Influencing: Excellent verbal and written communication skills with the ability to interact with senior executives and stakeholders. Organization &amp; Time Management: Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Confidentiality &amp; Integrity: High ethical standards and ability to handle sensitive information with discretion. Adaptability &amp; Resilience: Ability to thrive in a fast-paced, dynamic global environment. Attention to Detail: Strong accuracy in documentation, reporting, and correspondence. Work Experience 5+ years of experience as an Executive Assistant or similar role supporting senior leadership. Prior experience in a multinational corporation or global business environment. Proven track record of handling complex projects, stakeholder management, and executive support.
</div>

483014-Lead Assistant Manager

CONNECT AND HEAL PRIMARY CARE PRIVATE LIMITED

Job Title: Occupational Health Center (OHC) DoctorLocation: On-Site Timings: Shift-based (Morning, Evening, or General as per roster)Qualifications:<ul><li>MBBS (minimum requirement)</li></ul>Experience:<ul><li>Minimum 3 years of experience in managing OPD at Occupational Health Center (OHC) clinics.</li></ul>Language Proficiency:<ul><li>English and Hindi (mandatory)</li><li>Proficiency in local languages is an added advantage</li></ul>Job Description:<ul><li>Manage On-Site OHC OPD: Provide medical consultation, diagnosis, and treatment for employees in the on-site OHC clinic.</li><li>Clinic Management: Oversee day-to-day operations, ensuring smooth functioning and efficient patient flow.</li><li>Supervision and Compliance: Supervise the entire OHC facility and ensure compliance with NMC (National Medical Commission) guidelines, Factories Act standards, and current best practices.</li><li>Health Campaigns and Drives: Actively participate in vaccination drives and routine health check-up campaigns for employees.</li><li>EMR and Computer Proficiency: Comfortable using Electronic Medical Record (EMR) systems for patient management and documentation.</li><li>Continuous Learning: Stay updated with the latest medical knowledge, treatment guidelines, and industry standards.</li></ul>Skills and Competencies:<ul><li>Strong clinical knowledge and experience in Occupational Health.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a team-oriented environment.</li><li>Proficiency in using computer systems and EMR-based patient management.</li><li>Leadership abilities to supervise and ensure regulatory compliance.</li></ul>Why Join CNH?<ul><li>Opportunity to work in a dynamic occupational health environment.</li><li>Contribute to employee health and well-being.</li><li>Exposure to diverse medical cases and latest health practices.</li></ul>If you meet the qualifications and are passionate about occupational health, apply now to be part of our dedicated healthcare team!Job Type: Full-timePay: ₹650,000.00 - ₹800,000.00 per yearEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>General Physician: 5 years (Required)</li><li>total work: 5 years (Required)</li></ul>Work Location: In person

Occupational Health Center (OHC) Doctor

Oracle-dental care

Requirement: Dentists (Sharing Basis) &ndash; Morning &amp; Evening ShiftsWe are inviting dentists to associate with our established dental clinic in Greater Noida on a case / revenue sharing basis for morning and evening shifts.Key Details:Engagement model: Sharing basisShifts available: Morning &amp; EveningLocation: Greater NoidaSuitable for:Freshers seeking strong clinical exposureDentists aiming to build confidence and a patient baseProfessionals looking for growth without investing in a new setupClinic offers:Fully equipped, running clinicSupportive and professional working environmentOpportunity for independent practice and skill enhancementInterested dentists may call or WhatsApp: 7011961515Serious and motivated candidates are welcome.Job Types: Full-time, Part-time, Permanent, FresherPay: ₹10,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Dentist / Bds

Adobe

<div>
 
 Our Company
 
 
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences! We&rsquo;re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 
 
 We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
 
 
 
 Job Description
 
 
 
 Our Company
 
 
 At Adobe, you will be immersed in an outstanding work environment that is recognized around the world. Adobe has been consistently listed as Fortune&rsquo;s &ldquo;100 Best Companies to Work For&rdquo; for 20 consecutive years. You will also be surrounded by colleagues who are dedicated to supporting each other's growth. If you&rsquo;re looking to make a difference, Adobe's the place for you. Learn more about our employees' career experiences on the Adobe Life blog and explore the valuable benefits we provide.
 
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give global brands everything they need to craft and deliver outstanding digital experiences. We&rsquo;re passionate about redefining how companies connect with customers across every screen.
 
 
 Our goal is to recruit top talent and provide excellent employee experiences that prioritize respect and equal opportunity. We acknowledge that valuable insights can originate from any team member, including yourself.
 
 
 Adobe is seeking a highly motivated and versatile Research Scientist to join our Media and Data Science Research (MDSR) Laboratory in the Digital Experience (DX) business unit. This role provides an outstanding opportunity to engage in world-class research that will craft the future of digital experiences. As a part of our ambitious team, you will work on innovative research problems and implement solutions to redefine how businesses operate. As part of the research team, you will get an opportunity to turn your research ideas into successful products and at the same time, disseminate them at top conferences and journals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design, implement, and optimize ML algorithms to address real-world problems in understanding user behavior and generating content to improve marketing performance.
 </li>
 <li>
 Develop scalable synthetic data generation and evaluation techniques.
 </li>
 <li>
 Manipulate and analyze complex, high-volume, high-dimensionality data from diverse sources.
 </li>
 <li>
 Train models and run experiments to study data and model quality.
 </li>
 <li>
 Iteratively refine research experiments and clearly communicate insights to the team.
 </li>
 <li>
 Integrate core machine learning models into the Adobe Experience Manager and Adobe Experience Platform.
 </li>
 <li>
 Collaborate with product, design, and engineering teams to rapidly prototype and transition conceptual prototypes from research to production.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven expertise in one or more of the following areas: Large Language Models, Computer Vision, Natural Language Processing, Computational Social Science, Behavioral Sciences, Agentic Workflows, Social Network Analysis, Causal Inference, Recommendation Systems, Multimodal Content Understanding.
 </li>
 <li>
 Quality research work published in top conferences.
 </li>
 <li>
 Hands-on experience and a track record of deploying solutions in production environments.
 </li>
 <li>
 Experience in deriving concrete conclusions and actionable insights from large datasets.
 </li>
 <li>
 Ability to take research risks and solve hard problems independently.
 </li>
 <li>
 BTech (for research associates) or PhD degree or an equivalent experience (for research scientists) in industrial research in Computer Science, Statistics, Economics, or other relevant technical fields.
 
 
 </li>
 </ul>
 You Will Thrive In This Role If You:
 
 
 <ul>
 <li>
 Are a great teammate who is willing to take on a variety of tasks to ensure the success of the team
 </li>
 <li>
 Have a consistent track record for empirical research, answering complex questions with data.
 </li>
 <li>
 Have experience working in complex technical environments, improving research velocity.
 </li>
 <li>
 Possess a flexible analytic approach that allows for results at varying levels of precision.
 </li>
 <li>
 Have familiarity with relational databases, SQL and large-scale data systems such as Apache Spark.
 
 
 </li>
 </ul>
 Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 
 
 Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
</div>

Research Scientist

Coforge

<div>
 
 
 Job Title
 
 : Contracts Manager
 
 
 
 Key Skills
 
 : Contracts/Vendor Management, Strong Negotiation, Risk &amp; Compliance and Stakeholder Management
 
 
 
 Experience:
 
 12 Years+
 
 
 
 Location
 
 : Greater Noida
 
 
 
 Mode:
 
 WFO
 
 
 
 
 
 We at Coforge are seeking a Contracts Manager to lead vendor management for airport operations across ground handling, terminal services, security, facility management, and technology. Also, will be responsible for RFPs, negotiate MSAs/SLAs, govern vendor performance, ensure DGCA/BCAS/ICAO/IATA compliance, and partner with operations for service excellence. The ideal candidate should have hands-on experience in airport operations and is adept at structuring contracts that balance service reliability, safety, regulatory compliance, and commercial value.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Contract drafting and negotiation (commercial &amp; legal terms)
 </li>
 <li>
 Vendor governance, SLA management, and performance improvement
 </li>
 <li>
 Airport operations (OTP, turnaround, safety, service delivery)
 </li>
 <li>
 Risk management, compliance, audit readiness
 </li>
 <li>
 Cost optimization and total cost of ownership analysis
 </li>
 <li>
 Stakeholder management and cross-functional collaboration
 </li>
 <li>
 Analytical thinking; strong communication and documentation
 </li>
 </ul>
 
 
 
 
 Looking forward to receiving your profile, for more details, please reach out to
 
 radhika.singhal@coforge.com
 
 
</div>

Contract Manager

<div>
 Organizational Relationships
 
 
 Reports To: Assistant Manager/Lead Assistant Manager
 
 
 
 Skills
 
 
 
 Desirable Skills
 
 
 <ul>
 <li>
 Critical thinking and high independent decision making
 </li>
 <li>
 Strong analytical, Reasoning, and Problem solving skills
 </li>
 <li>
 Ability to comprehend and write in English for structured written communications. Emails/IMS to be sent to internal teams
 </li>
 <li>
 Strong interpersonal and communication skills &ndash; both verbal and written
 
 
 </li>
 </ul>
 Technical Skills
 
 
 <ul>
 <li>
 Good computer navigation skills
 </li>
 <li>
 Typing speed of 25 Words per Minute with 90% Accuracy
 </li>
 <li>
 Proficiency in healthcare information systems
 </li>
 <li>
 Ability to navigate through multiple applications
 
 
 </li>
 </ul>
 Process Specific Skills
 
 
 <ul>
 <li>
 Familiar with US Healthcare domain knowledge and understanding of healthcare regulations (HIPAA)
 </li>
 <li>
 Deep understanding of medical records and medical terminologies
 </li>
 <li>
 Ability to produce high quality in production environment.
 
 
 </li>
 </ul>
 Soft skills
 
 
 <ul>
 <li>
 Ability to understand and question established process guidelines for possible process improvements
 </li>
 <li>
 Attention for detail, and Strong analytical skills for processing medical documentation
 </li>
 <li>
 Possess keen sense of acquiring knowledge
 </li>
 <li>
 Adaptable and flexible to work in night shifts
 
 
 </li>
 </ul>
 
 Education Requirements And Work Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant field such as Biology, Biochemistry, Biotechnology etc
 </li>
 <li>
 Computer literacy
 </li>
 <li>
 Candidates with relevant business experience will be preferred
 </li>
 </ul>
</div>

Executive-Back Office-Claims Administration

Explore 36+ Call center manager in Noida this January. Find roles across top companies and apply now to boost your career.