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call center trainer

biniTelecom

We are seeking a highly skilled and results-driven Female Corporate Trainer to spearhead our training department for high-intent USA healthcare campaigns. The ideal candidate will have a mastery of the ACA (Affordable Care Act) and Medicare landscapes, with the ability to transform new recruits into top-performing enrollment specialists.This role is critical to our operations in the North American market and requires a dedicated professional capable of managing the Night Shift while maintaining a high-energy, professional learning environment.Core Responsibilities<ul><li>Campaign Training: Develop and execute end-to-end training modules for ACA and Medicare campaigns, covering plan benefits, eligibility criteria, and compliance.</li><li>Skill Development: Conduct intensive workshops on sales closing techniques, rebuttal handling, and neutral accent neutralization.</li><li>Quality &amp; Compliance: Audit calls to ensure agents adhere to CMS guidelines and campaign-specific protocols, providing real-time feedback and corrective coaching.</li><li>Content Management: Update scripts and training manuals to reflect seasonal changes in the US insurance market (AEP/OEP).</li><li>Performance Analytics: Track and report on trainee &quot;nesting&quot; performance, ensuring a high graduation rate from training to the production floor.</li></ul>Job Requirements<ul><li>Professional Experience: 3 to 5 years of experience specifically as a Trainer in a BPO or call center environment.</li><li>Domain Expertise: Extensive knowledge of USA insurance verticals, specifically Medicare and ACA.</li><li>Communication Mastery: Exceptional spoken and written English skills; must be able to draft professional training materials and communicate fluently with US-based stakeholders.</li><li>Shift Requirement: Must be able to work the Night Shift (US Eastern/Central Standard Time).</li><li>Leadership: Proven ability to manage a classroom and mentor individuals toward meeting strict KPIs.</li></ul>What We Offer<ul><li>Competitive salary package with performance-based incentives.</li><li>A professional, secure, and growth-oriented work environment.</li><li>Opportunities to lead and scale training operations within a rapidly expanding agency.</li></ul>How to ApplyIf you have the expertise and the drive to build a world-class sales team, please submit your updated resume. Candidates with direct experience in USA Health Insurance campaigns will be prioritized.Pay: Rs80,000.00 - Rs120,000.00 per dayWork Location: In person

Call Center Trainer (5 Years - Minimum Experience)

We are seeking a highly skilled and dynamic Female Corporate Trainer to lead our training department for specialized USA healthcare campaigns. The ideal candidate will possess deep expertise in ACA (Obamacare) and Medicare programs, ensuring our agents are equipped to provide top-tier service while maintaining strict compliance.Key Responsibilities<ul><li>Onboarding &amp; Curriculum: Design and deliver comprehensive training programs for new hires focusing on ACA and Medicare Open Enrollment (OEP/AEP) protocols.</li><li>Campaign Expertise: Provide in-depth technical knowledge on plan types, eligibility, subsidies, and enrollment procedures.</li><li>Quality Assurance: Monitor live and recorded calls to identify knowledge gaps and provide constructive, one-on-one coaching to improve conversion rates and compliance.</li><li>Content Development: Create and update training manuals, scripts, and assessment tests to reflect the latest CMS regulations and campaign updates.</li><li>Performance Tracking: Maintain detailed records of trainee progress and ensure a seamless transition from the classroom to the production floor (nesting).</li></ul>Required Qualifications<ul><li>Experience: 3 to 5 years of proven experience as a Trainer within a BPO or Call Center environment.</li><li>Subject Matter Expertise: Direct experience with USA Health Insurance campaigns (ACA and Medicare) is mandatory.</li><li>Communication: Exceptional verbal and written English skills.</li><li>Shift Flexibility: Ability to work the Night Shift consistently to align with USA Eastern/Central Standard Time.</li><li>Soft Skills: Strong leadership, patience, and the ability to motivate a diverse team in a high-pressure environment.</li></ul>Why Join Us?<ul><li>Competitive salary package based on experience.</li><li>Professional growth opportunities in a rapidly expanding organization.</li><li>A supportive and professional work environment.</li></ul>Note to Applicants: Please ensure your resume highlights your specific experience with ACA or Medicare campaigns to be considered for this role.Pay: Rs70,000.00 - Rs90,000.00 per dayWork Location: In person

Call Center Trainer (ACA & Medicare Campaigns) – Night Shift

Wave 2.0

Job Description: We are looking for an experienced Call Center Trainer to join our team for ACA (Affordable Care Act) and Medicare campaigns. The ideal candidate should have at least 1 year of relevant experience and strong knowledge of US healthcare campaigns. You will be responsible for training new hires, improving agent performance, and ensuring quality standards are met.Responsibilities:<ul><li>Conduct training sessions for new and existing agents on ACA &amp; Medicare campaigns</li><li>Develop training materials, scripts, and call handling techniques</li><li>Monitor agent performance and provide coaching/feedback</li><li>Ensure compliance with campaign requirements and policies</li><li>Conduct mock calls, role-plays, and assessments</li><li>Identify training needs and improve team productivity</li><li>Coordinate with QA and Operations teams for performance improvement</li></ul>Requirements:<ul><li>Minimum 1 year of experience as a trainer in a call center (ACA/Medicare preferred)</li><li>Strong communication and presentation skills</li><li>Good understanding of US healthcare campaigns</li><li>Ability to handle a team and improve performance</li></ul>Contact: WhatsApp: +92 334 4305255Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Trainer: 1 year (Required)</li></ul>Work Location: In person

Trainer (Call center)

Next Gen Technologies Pvt Ltd

We are seeking a dynamic and experienced Call Center Trainer to join our team and lead the training efforts for our US-based projects. The ideal candidate will have hands-on experience in coaching customer service representatives, designing training modules, and driving performance improvement in a fast-paced call center environment.Key Responsibilities:<ul><li>Conduct onboarding and soft skills training for new hires.</li><li>Deliver product/process training for US-based voice campaigns like Medicare, Auto and home improvement</li><li>Design and update training materials, scripts, and SOPs based on business requirements.</li><li>Monitor trainee progress through assessments, call audits, and feedback sessions.</li><li>Provide one-on-one coaching and remedial training as needed.</li><li>Collaborate with Operations and Quality teams to identify skill gaps and recommend improvements.</li><li>Track training effectiveness through KPIs, feedback, and performance metrics.</li><li>Stay updated with US customer service trends and compliance requirements.</li></ul>Requirements:<ul><li>Proven experience (2+ years) as a call center trainer for a US voice campaigns.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong understanding of customer service, call handling, and soft skills best practices.</li><li>Flexibility to work in night shift.</li></ul>Preferred Skills:<ul><li>Experience in training for sales/support/technical campaigns (US market).</li><li>Certification in training, coaching, or instructional design is a plus.</li><li>Apply now: https://forms.gle/eu3cqa97LStvhNLy7</li></ul>Why Join Us?<ul><li>Competitive salary and benefits.</li><li>Opportunity to work with an international team.</li><li>Professional growth and learning environment.</li><li>Dynamic and inclusive work culture.</li><li>Bi-annual increments</li><li>EOBI</li><li>Performance based bonuses</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs80,000.00 per monthWork Location: In person

We are hiring trainer

Prime BPO5

Job DescriptionWe are looking for a motivated Call Center Agent to handle inbound and outbound calls for our USA-based clients. The ideal candidate should have good English communication skills and a customer-friendly attitude.Responsibilities<ul><li>Handle inbound and outbound calls with US customers</li><li>Provide information about products/services</li><li>Resolve customer queries and complaints politely</li><li>Maintain call records and customer details</li><li>Meet daily/weekly call targets</li><li>Follow company call scripts and policies</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh candidates and experienced both welcome</li><li>Willing to work night shifts (USA time)</li><li>Basic computer knowledge</li><li>Good listening and communication skills</li><li>Ability to work in a team</li></ul>Benefits<ul><li>Fixed salary + performance-based bonuses</li><li>Paid training</li><li>Friendly working environment</li><li>Career growth opportunities</li></ul>Optional Skills (Nice to Have)<ul><li>Good English Speaking</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Fresh Graduates-Prime bpo 5 Call Center

Life Time

Location: Upstairs UBL Bank, 50-I Commercial, M.R Road, Phase 8 Bahria Town, RawalpindiJob Summary: Lifetime Fitness Gym is looking for an energetic, knowledgeable, and motivating Gym Trainer to join our team. You will be responsible for guiding our members through their fitness journeys, demonstrating proper exercise techniques, creating custom workout plans, and ensuring a safe, welcoming gym environment.Key Responsibilities: * Instruct members on the safe and effective use of gym equipment.<ul><li>Design personalized workout routines based on individual fitness goals (weight loss, muscle gain, strength training, etc.).</li><li>Monitor members' progress and provide continuous motivation and support.</li><li>Assist with enforcing gym safety rules and policies.</li></ul>Qualifications: * Proven experience as a Fitness Instructor or Gym Trainer.<ul><li>Knowledge of various fitness programs, basic nutrition, and weight training.</li><li>Strong communication and interpersonal skills.</li><li>Passion for health, fitness, and helping others achieve their goals.</li></ul>How to Apply: Please apply through Indeed or contact us directly via WhatsApp/Call at 03369340823.Job Type: Full-timeWork Location: In person

Gym Trainer (Female)

CNEX

Job Title: Montessori Teacher&rsquo;s Training TrainerOrganization: CNEX TechnologyLocation: Rawalpindi 6th RoadJob Type: Full-Time / Part-TimeJob Overview:CNEX Technology is seeking a qualified and passionate Montessori Teacher&rsquo;s Training Trainer to deliver high-quality training programs. The ideal candidate will be responsible for equipping aspiring teachers with Montessori philosophy, practical teaching skills, and modern classroom techniques to meet professional standards.Key Responsibilities:<ul><li>Conduct structured Montessori teacher training sessions (theory and hands-on practice).</li><li>Teach Montessori philosophy, child development, and early childhood education principles.</li><li>Demonstrate the correct use of Montessori materials and activities.</li><li>Develop course outlines, lesson plans, and training manuals.</li><li>Assess and evaluate trainee performance through assignments and practical demonstrations.</li><li>Provide mentorship, guidance, and feedback to trainees.</li></ul>Required Qualifications:<ul><li>Montessori Diploma/Certification</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in Education or a related field (preferred).</li><li>Strong knowledge of Montessori methodology and child psychology.</li></ul>Experience Requirements:<ul><li>Minimum 2&ndash;5 years of experience in Montessori teaching or training.</li></ul>Application Process:Interested candidates can contact via WhatsApp 0310-5238880Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Trainer Montessori Teacher's Training Diploma

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