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ai agent & automation engineer Jobs in Karachi

ai agent & automation engineer

associate logistics operations Jobs in Karachi

associate logistics operations

cargo agent

Riuman International

Job Title: Cargo Agent Education: Graduation (Aviation Graduate Preferred) Experience: Minimum 2 Years Salary Range: PKR 50,000 &ndash; 70,000 Shift: RotationalJob Description: We are looking for a responsible and experienced Cargo Agent to manage cargo handling, documentation, and coordination with airline and ground staff. The candidate must ensure timely processing and safe handling of shipments.Key Responsibilities:<ul><li>Handle air cargo documentation and booking process</li><li>Coordinate with airlines, customers, and warehouse teams</li><li>Ensure proper loading and unloading of shipments</li><li>Verify cargo details, weight, and compliance requirements</li><li>Maintain records and prepare reports</li><li>Follow aviation safety and security standards</li></ul>Requirements:<ul><li>Graduation (Aviation degree preferred)</li><li>At least 2 years of cargo / logistics experience</li><li>Knowledge of air freight procedures and documentation</li><li>Good communication and coordination skills</li><li>Willing to work in rotational shifts</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Cargo Agent

Alpine Marine Services

Job Title: Manager - Port Commercial OperationsJob Description: The Port Operations Manager is responsible for overseeing and coordinating all aspects of port activities to ensure efficient cargo handling, stakeholder alignment, and regulatory compliance. This role requires strong leadership, communication, and organizational skills to manage relationships with internal and external stakeholders and maintain operational excellence.Key Responsibilities:Stakeholder Coordination:Establish and maintain effective working relationships with port authorities, terminal operators, importers, exporters, vessel owners, and charterers to facilitate smooth operations at KPT &amp; PQA .Communication Management:Lead negotiations and ensure clear, professional communication across all channels i.e. emails, WhatsApp, Teams etc. Resolve conflicts and maintain transparency with all stakeholders.Email Correspondence:Supervise and ensure the preparation of coherent, professional, and effective email communications related to port operations.Safety and Compliance Oversight:Monitor operational activities to ensure adherence to safety standards and regulatory requirements, safeguarding personnel and cargo.Documentation Accuracy:Oversee the management and verification of cargo-related documentation to prevent discrepancies and delays.Required Skills:<ul><li>Strong interpersonal and negotiation capabilities</li><li>Excellent written and verbal communication skills</li><li>Proactive problem-solving and decision-making abilities</li><li>High level of organizational competence and attention to detail</li><li>Round-the-clock availability to manage any unprecedented port/ vessel issues.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Maritime Studies, Supply Chain &amp; Logistics, or sailing experience as a Chief Officer or Captain of a tanker /gas / bulk carrier.</li><li>Demonstrated experience coordinating port operations or similar logistics functions</li><li>Familiarity with maritime stakeholder dynamics and operational protocols</li></ul>Experience:<ul><li>Open to candidates with up to 3 years of port operations experience</li><li>Exceptional fresh graduates with demonstrated leadership and communication skills will be considered</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Manager - Port Commercial Operations

Anekor Pakistan

We are urgently hiring Sales Executive for one of our clients.Responsibilities:Generate business for road freight, LCL, bulk, break-bulk, and project cargo services.Develop and manage relationships with local and corporate clients.Identify customer logistics needs and offer suitable surface / non-container freight solutions.Prepare quotations, negotiate commercial terms, and close deals.Coordinate with operations for smooth execution of shipments.Achieve monthly and quarterly sales targets.Maintain client data, follow-ups, and sales reports.Monitor market trends and competitor pricing in surface and bulk freight.Requirements:Bachelor&rsquo;s or Master&rsquo;s degree in Business, Marketing, or related field.2&ndash;5 years of experience in road freight, bulk cargo, or project logistics sales.Strong understanding of non-containerized freight operations.Excellent communication and negotiation skills.MS Office proficiency; CRM knowledge preferred.Salary &amp; Benefits: 65k + commissionLocation: KarachiJob Type: Full-timeWork Location: In person

Sales Executive

CMA CGM

ID: 576565
 
Location: 
Karachi, PK
 
Service Delivery Professional Pakistan
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Position Summary: 
The Front Desk Documentation Officer serves as the first point of contact for customers in the Service Delivery Department. This role is responsible for managing and verifying shipping documentation, processing Delivery Orders (DO), ensuring compliance with company policies, and maintaining accurate records. The officer plays a key role in ensuring efficient and accurate service delivery to customers while safeguarding the company’s operational integrity.
 
Key Responsibilities: 
Customer Interaction & Documentation Handling: 
Serve as the initial point of contact for customers requesting Delivery Orders (DO).
 Handle all incoming documentation related to cargo delivery, ensuring accuracy and completeness.
 Cross-check the authenticity of submitted documents before processing.
 
Verification & Release of Delivery Orders: 
Conduct final checks on release authorities, Bills of Lading (B/L), and other required documents according to the department’s checklist.
 Verify document alignment with company policies and shipping requirements prior to releasing the Delivery Order.
 Revalidate Delivery Order expiry dates as needed, subject to confirmation of payment.
 
Invoice & Payment Management: 
Prepare and issue customer invoices in coordination with the finance team.
 Ensure prompt collection of payments prior to DO release.
 Check for and follow up on any DDSM (Delivery Documentation System Module) outstanding items.
 
Record Keeping & Filing: 
Maintain organized records of all received and processed documents including release authorizations, Bills of Lading, Letters of Indemnity, and related shipping documents.
 Ensure timely filing and retrieval of records for audit and compliance purposes.
 
Qualifications and Requirements: 
Diploma or Bachelor’s degree in Business Administration, Shipping Management, Logistics, or a related field.
 Minimum 1–3 years of experience in shipping documentation, logistics, or customer service (preferably within a shipping line or freight forwarding environment).
 Strong attention to detail and ability to handle documentation accurately.
 Good communication and interpersonal skills to manage customer interactions effectively.
 Proficient in Microsoft Office and familiar with shipping documentation systems.
 Knowledge of Bills of Lading, Delivery Orders, and general shipping procedures.
 
Core Competencies: 
Customer Service Orientation
 Documentation Accuracy and Compliance
 Time Management and Organizational Skills
 Integrity and Confidentiality
 Team Collaboration
 
Come along on CMA CGM’s adventure !

Service Delivery Professional Pakistan

Techmile Solutions

Job Summary: We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-timeChat Agent Duties and Responsibilities<ul><li>Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.</li><li>Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.</li><li>Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.</li><li>Maintain a high level of professionalism and customer service etiquette in all interactions.</li><li>Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.</li><li>Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.</li><li>Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.</li><li>Collaborate with team members and other departments to ensure consistent and effective customer support.</li></ul>Chat Agent Requirements and Qualifications<ul><li>High school diploma or equivalent; college degree preferred.</li><li>Excellent written communication skills with a strong command of grammar and spelling.</li><li>Previous customer service or chat support experience is a plus but not required.</li><li>Strong problem-solving skills and the ability to think quickly and logically.</li><li>Proficiency in using computers and familiarity with chat and messaging platforms.</li><li>Ability to multitask effectively and handle multiple chat conversations simultaneously.</li><li>Empathy, patience, and a customer-focused attitude.</li><li>Willingness to work flexible hours, including evenings, weekends, and holidays if required.</li><li>Team player with strong interpersonal skills.</li><li>Ability to adapt to changing processes and technologies.</li></ul>Shift Timings:<ul><li>Morning Shift (7AM to 3PM)</li><li>Evening Shift (3PM to 11PM)</li><li>Night Shift (11PM to 7AM)</li></ul>Location:<ul><li>Near Driving License office, Korangi, Karachi</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Representative

Supply Chain Services

We are looking for an experienced and customer‑focused Travel Agent who specializes in Umrah and Hajj packages, as well as international holiday and business travel planning. The ideal candidate should have strong knowledge of visa procedures, travel coordination, and overseas tour arrangements, especially for Middle Eastern destinations.Key Responsibilities<ul><li>Plan, organize, and manage Umrah and Hajj travel packages, ensuring all services meet religious and logistical requirements.</li><li>Coordinate complete overseas trip arrangements, including flights, hotels, transportation, and tours.</li><li>Advise clients on travel options, package details, pricing, and itinerary planning.</li><li>Handle visa processing, documentation, and related travel formalities.</li><li>Provide excellent customer service through phone, email, and in‑person inquiries.</li><li>Maintain strong relationships with airlines, hotels, and travel partners.</li><li>Manage bookings, payments, changes, and travel modifications efficiently.</li><li>Stay updated on travel regulations, and seasonal pricing.</li><li>Assist in promoting travel packages across digital platforms if required.</li></ul>Requirements<ul><li>Proven working experience as a Travel Agent, preferably in Umrah / Hajj and international travel services.</li><li>Strong knowledge of airline reservations, GDS systems (if applicable), and travel procedures.</li><li>Excellent communication and customer‑handling skills.</li><li>Ability to work under pressure, especially during peak pilgrimage seasons.</li><li>Strong organizational and multitasking abilities.</li><li>Must be punctual, reliable, and professional.</li></ul>Job Type: Full‑time, On‑site Working Hours: UAE shift Timings 12:30 pm to 9:30 pm Location: Bahria Town karachiJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home addres</li><li>Do you have any experience of travel agent?</li><li>Your Salary Expectations and Joining Date?</li></ul>Work Location: In person

Travel Sales Executive - Bahria Town Karachi

Htech Solution Pvt. Ltd.

Job Title: Self AgentLocation: Shahra-e-Faisal, Karachi (Onsite)Monday to Friday 8:30pm to 5:30amSaturday 9pm to 3amJob Type: Full-Time About the RoleWe are looking for a dynamic and customer focused Self Agent to join our growing team. The ideal candidate will be responsible for building strong relationships with clients, ensuring their satisfaction, and delivering excellent service at every interaction.Key ResponsibilitiesAct as the primary point of contact for clients and handle their queries promptly and professionally.Build and maintain long-term relationships with existing and new clients.Coordinate with internal teams to ensure smooth execution of client requests and projects.RequirementsExcellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.A positive attitude with a passion for customer success.Prior experience in client servicing, customeroi support.What We OfferCompetitive salary and performance based incentives.Opportunity to work with a supportive and collaborative team.Continuous learning and growth opportunities.A positive and inclusive work cultureFree commute for female staffTraining will be provideJob Type: Full-timeWork Location: In person

Self Agent/ Call center Agent

Explore 45+ Cargo agent in Karachi this March. Find roles across top companies and apply now to boost your career.