category manager - seafood & gourmet Jobs in Muscat Jobs In Muscat

category manager - seafood & gourmet

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food & beverage manager

category manager seafood gourmet

Bidfood Middle East

<div>
 
 Role Overview
 
 
 
 
 The
 
 Category Manager &ndash; Seafood &amp; Gourmet
 
 is responsible for owning the end-to-end performance of the Seafood and Gourmet categories in Oman. This includes category strategy, supplier management, sourcing, pricing, range optimization, food safety compliance, margin delivery, and collaboration with Sales, Supply Chain, QA, and Operations to drive sustainable growth, profitability, and customer satisfaction across HORECA and retail segments.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and execute the category strategy aligned with Bidfood ME commercial and growth objectives.
 </li>
 <li>
 Own range architecture, SKU rationalization, new product development, and seasonal promotions.
 </li>
 <li>
 Lead supplier negotiations, contracts, rebates, and performance reviews (local &amp; international).
 </li>
 <li>
 Manage pricing, margins, and cost fluctuations, especially for imported seafood and gourmet items.
 </li>
 <li>
 Ensure food safety, quality standards, and regulatory compliance (Oman, GCC, imports).
 </li>
 <li>
 Collaborate with Sales to support key accounts, tenders, and menu development.
 </li>
 <li>
 Partner with Supply Chain to manage forecasting, availability, shelf life, and waste reduction.
 </li>
 <li>
 Analyze market trends, customer needs, and competitor activity to identify growth opportunities.
 </li>
 <li>
 Drive private label and exclusive sourcing opportunities where applicable.
 </li>
 <li>
 Prepare and present category performance reports to senior management.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Supply Chain, Food Science, or Hospitality.
 </li>
 <li>
 5&ndash;8 years of experience in category management, buying, or procurement within FMCG, foodservice, or seafood trading.
 </li>
 <li>
 Experience in Seafood and/or Gourmet / Premium food categories is mandatory.
 </li>
 <li>
 GCC or Oman market experience preferred.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Category management &amp; range planning tools
 </li>
 <li>
 Supplier negotiation and contract management
 </li>
 <li>
 Pricing models and margin analysis
 </li>
 <li>
 Forecasting and demand planning
 </li>
 <li>
 Food safety standards (HACCP, cold chain, import regulations)
 </li>
 <li>
 Advanced Excel and ERP systems (SAP preferred)
 </li>
 <li>
 Market and competitor analysis
 </li>
 </ul>
</div>

Category Manager - Seafood & Gourmet

Mindfield Resources

<div>
 
 
 Our Client
 
 
 
 Our client is a well-established FMCG distribution business operating in Oman, managing a diversified consumer portfolio across multiple categories. The organization is in a growth phase and is strengthening its commercial leadership to drive scale, profitability, and operational discipline
 
 .
 
 
 
 
 
 
 
 Role Overview
 
 
 
 The Business Manager will hold full ownership of sales performance and P&amp;L delivery across all consumer categories. This role leads multi-channel sales operations and is accountable for revenue growth, margin optimization, inventory control, and team development. The position reports directly to senior commercial leadership and plays a critical role in shaping medium- to long-term business sustainability.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Deliver annual sales volume, revenue, and profitability targets across all categories.
 </li>
 <li>
 Lead and manage multi-channel sales teams including Modern Trade, Traditional Trade, and Trade Marketing.
 </li>
 <li>
 Drive execution of core sales fundamentals including distribution, pricing, planograms, trade agreements, and channel profitability.
 </li>
 <li>
 Develop annual budgets covering volumes, headcount, overheads, and capex, with regular forecasting and performance reviews.
 </li>
 <li>
 Lead negotiations with business partners on margins, pricing structures, and promotional spend.
 </li>
 <li>
 Maintain tight control over inventory through forecasting, ordering discipline, and working capital management.
 </li>
 <li>
 Identify and develop new business opportunities to accelerate growth.
 </li>
 <li>
 Build customer-specific category strategies covering assortment, promotions, and portfolio optimization.
 </li>
 <li>
 Establish effective organization structures, recruit talent, lead performance appraisals, and build succession plans.
 </li>
 <li>
 Ensure operational control over expenses, stock, receivables, and exceptional transactions.
 </li>
 <li>
 Coach teams on key account management, negotiation skills, and P&amp;L-driven decision making.
 </li>
 </ul>
 
 
 
 
 
 Must Haves:
 
 
 <ul>
 <li>
 Postgraduate qualification in Sales, Marketing, or Business Administration.
 </li>
 <li>
 Minimum 10+ years of experience in FMCG sales leadership, ideally within large-scale distribution with prior experience in the impulse category.
 </li>
 <li>
 Proven experience managing full P&amp;L responsibility.
 </li>
 <li>
 Strong commercial, analytical, and negotiation skills.
 </li>
 <li>
 Current or prior GCC experience is strongly preferred.
 </li>
 </ul>
 
 
 Next Steps:
 
 
 
 
 Upload your resume via our ATS platform and ensure all form details are complete. Shortlisted candidates will be contacted within 5&ndash;7 working days for a more detailed discussion about the role. Please note, due to high application volumes, we will only respond to shortlisted profiles.
 
 
 
 
</div>

Business Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26207555
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualification
 
 
 
 Education: Technical, Trade, or Vocational School Degree.
 
 
 Related Work Experience: At least 3 years of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Commis-1

Smart Vision Technical Services

A Store Keeper is responsible for managing and maintaining inventory, tracking material usage, ensuring timely availability of required items at the site, and maintaining accurate records of all materials in and out of the store.Key Responsibilities:1. Inventory Management:<ul><li>Receive, inspect, and record incoming materials.</li></ul><ul><li>Organize materials by category and label clearly.</li></ul><ul><li>Maintain stock levels and reorder when necessary.</li></ul>2. Material Issue:<ul><li>Issue materials to site workers as per daily requirement slips.</li></ul><ul><li>Record each issue accurately to maintain real-time stock status.</li></ul>3. Documentation &amp; Reporting:<ul><li>Maintain inward/outward registers, GRN (Goods Received Note), and MRN (Material Requisition Note).</li></ul><ul><li>Prepare daily/weekly stock reports.</li></ul><ul><li>Assist in preparing monthly consumption and balance statements.</li></ul>4. Store Maintenance:<ul><li>Ensure cleanliness, safety, and order within the storage area.</li></ul><ul><li>Prevent material wastage, damage, or theft.</li></ul>5. Coordination:<ul><li>Coordinate with purchase departments, site engineers, and suppliers.</li></ul><ul><li>Follow up on material delivery timelines.</li></ul>Preferred Qualifications:&middot; Qualification: Graduate + tally&middot; Experience: Gulf experience preferred&middot; Minimum Experience -5 years in the middle east.Job Type: Full-timePay: RO160.000 - RO200.000 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>5year gulf: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Tally certification (Preferred)</li></ul>

Store keeper

talabat

<div>
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
 
 
 We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
 
 
 Here at talabat, we are building a high-performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi-great place to work award winner.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Sr. Specialist Retail Media Partnership to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Own talabat mart country trade campaign strategy and calendar in alignment with country commercial lead.
 </li>
 <li>
 Drive sales of NMR solutions to suppliers and achieve sales targets.
 </li>
 <li>
 Plan, project manage and measure all talabat mart campaigns.
 </li>
 <li>
 Work closely with Category and Grocery Marketing on opportunities to grow sales and surface assortments and promotions.
 </li>
 <li>
 Support in management of creative production for trade-driving campaigns
 </li>
 <li>
 Set up media assets in app inc. campaign landing pages, banners, boosted SKUs
 </li>
 <li>
 Plan and execute tailored and targeted campaigns to drive growth
 </li>
 <li>
 Coordinate between commercial teams and marketing teams to align on featured promotions and products.
 </li>
 <li>
 Proactively recommend and support in the development and implementation of new strategies to boost volume growth, while keeping margins on target
 </li>
 <li>
 Analyze all on-going campaigns, including daily tracking of performance and budget management
 </li>
 <li>
 Execute all aspects of the life-cycle management process.
 </li>
 <li>
 Conduct and implement a competitive intelligence and market insights review process
 </li>
 <li>
 Analyze data sets to identify consumer and market trends, and suggest high impact growth strategies
 </li>
 <li>
 Work with the Marketing team to develop content to drive brand awareness, sessions, new customer acquisition and orders
 </li>
 <li>
 Work with CRM and Performance teams to identify and track campaign success in delivering business objectives, analyze relevant data streams to lead improvements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 At least 3 years of experience in campaign management/ marketing/ category management within E-commerce/ FMCG/ Grocery retailers
 </li>
 <li>
 Good Communication and interpersonal skills
 </li>
 <li>
 Proficiency in MS Excel
 </li>
 <li>
 Proficiency in English Language, Arabic preferred
 </li>
 <li>
 Strong analytical skills, experience with data visualization software is a plus (Looker, Tableau)
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 As part of the talabat team:
 
 
 <ul>
 <li>
 You will also experience exciting opportunities for professional and personal growth and recognition.
 </li>
 <li>
 Monthly talabat credit to spend in the app, however you want.
 </li>
 <li>
 Parental leave.
 </li>
 <li>
 Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
 </li>
 <li>
 Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.
 </li>
 <li>
 Sponsored healthcare and gym membership.
 </li>
 </ul>
</div>

Sr. Specialist Retail Media Partnerships

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25202327
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Developing &amp; Executing Sales Strategies
 
 
 
 <ul>
 <li>
 Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
 </li>
 <li>
 Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
 </li>
 <li>
 Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
 </li>
 <li>
 Assists with the development and implementation of promotions, both internal and external.
 
 
 </li>
 </ul>
 
 Maximizing Revenue
 
 
 
 <ul>
 <li>
 Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
 </li>
 <li>
 Recommends booking goals for sales team members.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
 </li>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Analyzing &amp; Reporting on Sales and Financial Data
 
 
 
 <ul>
 <li>
 Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.
 </li>
 <li>
 Assists Revenue Management with completing accurate six period projections.
 </li>
 <li>
 Reviews sales and catering guest satisfaction results to identify areas of improvement.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
 </li>
 <li>
 Ensures that a customer recognition program is in effect throughout Sales.
 </li>
 <li>
 Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.
 </li>
 <li>
 Participates in and practices daily service basics of the brand.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Develops and manages relationships with key stakeholders, both internal and external.
 </li>
 <li>
 Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
 </li>
 <li>
 Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
 </li>
 <li>
 Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Director of Sales - Wholesale

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25202343
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Supports all day-to-day operations.
 </li>
 <li>
 Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Coaches, counsels and encourages employees.
 </li>
 <li>
 Handles employee questions and concerns.
 </li>
 <li>
 Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
 </li>
 <li>
 Guides daily Front Desk shift operations.
 </li>
 <li>
 Communicates performance expectations to employees in accordance with job descriptions for each position.
 
 
 </li>
 </ul>
 
 Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
 
 
 
 <ul>
 <li>
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 </li>
 <li>
 Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
 </li>
 <li>
 Supervises same day selling procedures to maximize room revenue and property occupancy.
 </li>
 <li>
 Understands the impact of Front Desk operations on the overall property financial goals and objectives.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service within guidelines.
 </li>
 <li>
 Handles guest problems and complaints seeking assistance from supervisor as necessary.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Implementing the customer recognition/service program, communicating and ensuring the process.
 </li>
 <li>
 Assists in the review of comment cards and guest satisfaction results with employees.
 </li>
 <li>
 Ensures employees have the proper supplies and uniforms.
 </li>
 <li>
 Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
 
 
 </li>
 </ul>
 
 Supporting Handling of Human Resource Activities
 
 
 
 <ul>
 <li>
 Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 </li>
 <li>
 Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
 </li>
 <li>
 Provides feedback to individuals based on observation of service behaviors.
 </li>
 <li>
 Participates in an ongoing employee recognition program.
 </li>
 <li>
 Conducts training when appropriate.
 </li>
 <li>
 Participates in the employee performance appraisal process.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Performs all duties at the Front Desk as necessary.
 </li>
 <li>
 Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
 </li>
 <li>
 Complies with loss prevention policies and procedures.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Front Office Manager

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