sales manager

marketing manager

restaurant manager

real estate sales manager

sales & marketing manager

catering sales manager

Marriott International

Additional InformationJob Number 25167070Job Category Sales &amp; MarketingLocation The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type ManagementJob SummaryHandles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILE Education And ExperienceRequired: High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.Preferred: Catering sales experience.CORE WORK ACTIVITIESManaging Sales Activities Manages the sales efforts for the property including local corporate and social catering. Responds to incoming catering opportunities for the property. Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable. Understands the overall market - competitors  strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Works with the management team to create and implement a catering sales plan addressing revenue, customers and market. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus that drive sales. Assists with selling, implementation and follow-through of catering promotions. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brands Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Handles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Performs other duties, as assigned, to meet business needs.Building Successful Relationships Works collaboratively with off-property sales channels (e.g., Sales Office, Market Sales) to establish coordinated sales efforts that are complementary and not duplicative. Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to execute strategies at the property level.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the  Gold Standards  of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Conference and Catering Sales Executive

Parker Connect

<div>
 
 The Sales Manager &ndash; HORECA &amp; B2B will be responsible for driving sales growth, expanding market presence, and managing key accounts across the UAE The role focuses on building strong relationships with hotels, restaurants, caf&eacute;s, catering companies, wholesalers, and institutional clients.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Sales &amp; Revenue Growth
 
 
 <ul>
 <li>
 Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
 </li>
 <li>
 Identify new business opportunities, market gaps, and potential customer segments.
 </li>
 <li>
 Achieve SKU-wise, territory-wise, and channel-wise targets.
 </li>
 </ul>
 
 
 2. Account Management
 
 
 <ul>
 <li>
 Manage and expand key accounts including leading hotels, restaurant chains, caf&eacute;s, catering companies, and distributors.
 </li>
 <li>
 Conduct regular customer visits, product presentations, sampling sessions, and negotiations.
 </li>
 <li>
 Ensure timely order processing, delivery coordination, and after-sales support.
 </li>
 <li>
 Maintain long-term relationships with procurement managers, chefs, F&amp;B directors, and purchasing teams.
 </li>
 </ul>
 
 
 3. Market Expansion &amp; Channel Development
 
 
 <ul>
 <li>
 Build a strong network of distributors, wholesalers, and re-export partners within the UAE.
 </li>
 <li>
 Expand the footprint of the company's frozen and dairy products in both modern and traditional trade.
 </li>
 <li>
 Onboard new customers and ensure proper credit checks, pricing agreements, and contract compliance.
 </li>
 </ul>
 
 
 4. Product Portfolio Management
 
 
 <ul>
 <li>
 Coordinate with the marketing team on promotions, chef demos, seasonal campaigns, and product launches.
 </li>
 <li>
 Gather customer insights on product quality, pricing, competition, and market trends.
 </li>
 </ul>
 
 
 5. Operations &amp; Coordination
 
 
 <ul>
 <li>
 Coordinate with logistics and supply chain to ensure availability, delivery timelines, and inventory planning.
 </li>
 <li>
 Work closely with finance for credit control, collection follow-ups, and customer reconciliation.
 </li>
 <li>
 Prepare weekly and monthly sales reports, forecasts, and dashboards.
 </li>
 </ul>
 
 
 6. Compliance &amp; Documentation
 
 
 <ul>
 <li>
 Ensure compliance with UAE food safety regulations, labeling requirements, and certifications (ESMA, Dubai Municipality, Abu Dhabi Agriculture &amp; Food Safety Authority).
 </li>
 <li>
 Maintain updated records of contracts, sales orders, customer agreements, and price lists.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, or related field.
 </li>
 <li>
 Strong network within HORECA (Hotels, Restaurants, Caf&eacute;s) and B2B segments.
 </li>
 <li>
 Proven track record of achieving sales targets and managing key accounts.
 </li>
 <li>
 UAE driving license is mandatory.
 </li>
 </ul>
 
 
</div>

Senior Sales Manager - FMCG / HORECA

Nafhat Alward

Job Title: HORECA Sales Executive (UAE Experience Required)Location: UAE Industry: Food &amp; Beverage / HORECA Job Type: Full-TimeJob DescriptionWe are seeking an experienced and results-driven HORECA Sales Executive to join our team. The ideal candidate must have a strong background in HORECA sales within the UAE, with an existing network of hotels, restaurants, caf&eacute;s, and catering companies. This role focuses on driving revenue growth, developing new business, and maintaining long-term customer relationships.Key Responsibilities<ul><li>Develop and expand sales within the UAE HORECA sector.</li><li>Identify new business opportunities and generate leads.</li><li>Manage and grow existing key accounts.</li><li>Conduct regular client visits, product presentations, and negotiations.</li><li>Achieve monthly and annual sales targets.</li><li>Monitor market trends, competitor activity, and customer needs.</li><li>Ensure excellent customer service and follow-up on orders, inquiries, and issues.</li></ul>Requirements<ul><li>Minimum 2&ndash;5 years of UAE HORECA sales experience (mandatory).</li><li>Strong network of contacts within hotels, restaurants, caf&eacute;s, and catering companies.</li><li>Proven track record of achieving sales targets.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Valid UAE driving license (preferred or required as needed).</li><li>Ability to work independently and meet deadlines.</li></ul>Benefits<ul><li>Competitive salary + commission</li><li>Allowances as per company policy</li><li>Career growth opportunities</li></ul>How to ApplyInterested candidates may send their updated CV to nafhatjobs@gmail.com with the subject line &ldquo;HORECA Sales Executive &ndash; Application&rdquo;.Job Type: Full-timePay: From AED5,000.00 per month

HORECA Sales Executive

RAJA JI DAIRY

The Retail Sales &amp; Catering Business Manager is responsible for managing the end-to-end operations of the Dairy Shop &amp; Caf&eacute; while driving retail sales, caf&eacute; performance, and all catering/event-related business. This role ensures excellent customer experience, strong revenue growth, smooth store operations, and effective execution of catering orders, events, and external activations.The ideal candidate will be a hands-on operator with a strong background in restaurant and caf&eacute; management, retail sales operations, and local catering business development.This role demands a commercially driven professional who can take full ownership of outlet performance, manage day-to-day operations, lead teams, handle e-commerce aggregators, and drive growth through promotions, events, and customer loyalty initiatives.Key Responsibilities:Operational Management<ul><li>Oversee the day-to-day functioning of assigned outlets, ensuring operational excellence, hygiene, and brand consistency.</li><li>Monitor daily sales, cash handling, and stock control processes.</li><li>Coordinate with procurement and production teams to ensure timely product replenishment and minimal wastage.</li><li>Ensure both outlets comply with UAE food safety and municipality regulations.</li></ul>Sales &amp; Business Development<ul><li>Drive outlet sales through effective merchandising, upselling, and customer engagement.</li><li>Identify and convert catering opportunities from corporate clients, events, and community gatherings.</li><li>Develop partnerships with local offices, schools, and residential communities to promote products and services.</li></ul>Team Leadership<ul><li>Train, and manage outlet staff (service crew and delivery drivers).</li><li>Set performance goals and ensure staff deliver outstanding customer service.</li><li>Conduct regular briefings, performance reviews, and motivation sessions to maintain team efficiency and morale.</li></ul>E-commerce &amp; Delivery Operations<ul><li>Manage relationships with online delivery platforms (Talabat, Careem, Deliveroo, etc.) &mdash; ensuring proper listing, pricing, and promotions.</li><li>Supervise and optimize the home delivery arm operating from the stores, including scheduling, routing, and vehicle utilization.</li><li>Ensure all delivery vehicles and drivers adhere to brand, hygiene, and safety standards.</li></ul>Financial &amp; Reporting<ul><li>Prepare daily/weekly/monthly sales reports, expense statements, and inventory summaries.</li><li>Track key performance indicators (KPIs) including sales growth, wastage, delivery performance, and customer feedback.</li></ul>Requirements:Experience<ul><li>Minimum 5&ndash;7 years of experience in managing multi-outlet food retail, caf&eacute;, or restaurant operations in the UAE.</li><li>Proven experience in catering sales, home delivery management, and aggregator handling is mandatory.</li></ul>Other Requirements<ul><li>Must hold a valid UAE driving license.</li><li>Flexibility to work in shifts, weekends, and extended hours as per business requirements.</li><li>Fluency in English, Hindi, Gujrati; knowledge of Arabic is an advantage.</li></ul>What We Offer<ul><li>Attractive Salary + Commissions.</li><li>Visa + Transport &amp; Telephone allowance provided by the company.</li></ul>Please send your CV with a recent photo to connect@kingsdairyfactory.com or apply through this portal.Job Types: Full-time, PermanentPay: AED4,000.00 - AED4,500.00 per month

Retail Sales & Catering Business Manager – Dairy Shop & Café

<div>Additional Information 
Job Number25191189 
Job CategorySales &amp; Marketing 
LocationW Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY
The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Manages sales efforts for the hotel including local corporate and social catering.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Responds to incoming catering opportunities for the hotel.</li></ul>
<ul><li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li></ul>
<ul><li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li></ul>
<ul><li>Designs, develops and sells creative catered events.</li></ul>
<ul><li>Maximizes revenue by up-selling packages and creative food and beverage.</li></ul>
<ul><li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Develops menus which drive sales.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li></ul> 
 
Additional Responsibilities
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

B&F Sales Manager

<div>Additional Information 
Job Number25166312 
Job CategorySales &amp; Marketing 
LocationMarriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the business leader of the property&rsquo;s Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul> 
Preferred:
<ul><li>4 year college degree.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Manages the catering sales efforts for the hotel including local and group/convention business.</li></ul>
<ul><li>Solicits/books local catering business and develops group business.</li></ul>
<ul><li>Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.</li></ul>
<ul><li>Develops menus that drive sales.</li></ul>
<ul><li>Assists with selling, implementation and follow-through of catering promotions.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels &amp; Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
Building Successful Relationships
<ul><li>Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.</li></ul>
<ul><li>Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.</li></ul> 
Leadership
<ul><li>Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.</li></ul>
<ul><li>Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.</li></ul>
<ul><li>Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors catering sales associates.</li></ul>
<ul><li>Transfers functional knowledge and develop catering sales skills of other discipline managers.</li></ul>
<ul><li>Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.</li></ul>
<ul><li>Provides day to day leadership to a team of on-property catering sales associates.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Director of Catering Sales

<div>Additional Information 
Job Number25187561 
Job CategorySales &amp; Marketing 
LocationMarriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the business leader of the property&rsquo;s Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul> 
Preferred:
<ul><li>4 year college degree.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Manages the catering sales efforts for the hotel including local and group/convention business.</li></ul>
<ul><li>Solicits/books local catering business and develops group business.</li></ul>
<ul><li>Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.</li></ul>
<ul><li>Develops menus that drive sales.</li></ul>
<ul><li>Assists with selling, implementation and follow-through of catering promotions.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels &amp; Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
Building Successful Relationships
<ul><li>Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.</li></ul>
<ul><li>Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.</li></ul> 
Leadership
<ul><li>Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.</li></ul>
<ul><li>Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.</li></ul>
<ul><li>Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors catering sales associates.</li></ul>
<ul><li>Transfers functional knowledge and develop catering sales skills of other discipline managers.</li></ul>
<ul><li>Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.</li></ul>
<ul><li>Provides day to day leadership to a team of on-property catering sales associates.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Explore 4947+ Catering sales manager in Dubai this December. Find roles across top companies and apply now to boost your career.

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