sales executive

business development manager Jobs in Dubai

business development manager

sales manager

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sales & marketing executive Jobs in Dubai

sales & marketing executive

catering sales manager

SUIS APPETITE RESTAURANT & CATERING

WHY JOIN US ?SUIS APPETITE RESTAURANT AND CATERING IS ONE OF THE VERTICAL BUISNESSESS UNDER TAMUSH GLOBAL GROUP.WE DO HAVE OUR OVERSEAS BRANCHES IN UNITED KINGDOM AND UPCOMING BRANCHES IN SAUDI ARABIASERIOUSE CANDIDATES WILL APPLY THOSE WHO WANT PROGRESSION AND GROWTH OF THEIR PROFESSION.Job DescriptionTo drive revenue growth for indoor dining events and outdoor catering operations by proactively sourcing new business, managing client relationships, and converting enquiries into profitable F&amp;B sales while maintaining luxury service standards.<ul><li>Proactively generate new F&amp;B catering and event leads (corporate, social, private, weddings, off-site catering).</li><li>Sell indoor venues (restaurants, private dining rooms, ballrooms) and outdoor catering (poolside, terraces, off-site locations).</li><li>Conduct site inspections and client meetings.</li><li>Prepare and follow up on proposals, menus, quotations, and contracts.</li><li>Achieve monthly and annual revenue targets for F&amp;B sales.</li><li>Build and maintain strong relationships with corporate clients, event planners, and agencies.</li><li>Upsell premium experiences (live stations, beverage packages, entertainment, theming).</li><li>Ensure repeat business and long-term partnerships.</li><li>Liaise closely with Operations, Kitchen, Banquets, and Marketing to ensure flawless execution.</li><li>Communicate client requirements clearly via BEOs / event orders.</li><li>Attend key events to ensure client satisfaction and resolve issues in real time.</li><li>Ensure pricing aligns with approved profit margins and cost controls.</li><li>Maximize revenue through upselling and add-on services.</li><li>Track conversion ratios and sales performance.</li><li>Maintain accurate records of leads, contracts, and forecasts.</li><li>Prepare regular, pipeline updates, and revenue forecasts.</li><li>Ensure compliance with hotel SOPs and brand standards.</li></ul>Qualifications<ul><li>Minimum 2&ndash;4 years&rsquo; experience in F&amp;B sales, catering sales, or events (hotel or premium venue preferred)</li><li>Strong understanding of indoor and outdoor catering operations</li><li>Hold UAE driving licence &amp; Car</li><li>Experience in luxury hospitality or lifestyle dining is an advantage</li><li>Proficient in MS Office; Opera / Delphi / CRM experience preferred</li><li>Strong sales, negotiation, and presentation skills</li><li>Excellent communication and relationship-building ability</li><li>Commercial awareness of F&amp;B pricing and margins</li><li>Highly organized with attention to detail</li><li>Ability to work flexible hours (evenings, weekends, events)</li></ul>Job Type: Full-timePay: Up to AED7,000.00 per month

F&B Sales Manager - Indoor & Outdoor Catering

Sarya Distribution General Trading LLC

Key Account Manager &ndash; HORECALocation: UAEIndustry: FMCG / Food &amp; Beverage / HoReCaRole OverviewKey Account Manager &ndash; HORECA will be responsible for driving strategic growth across key hotel, restaurant, caf&eacute;, and catering accounts in the UAE. This role requires a strong commercial mindset, deep market relationships, and the ability to manage high-value accounts while contributing to overall business expansion and profitability.The position demands a seasoned professional with proven experience in managing large HORECA clients, negotiating commercial agreements, and leading account growth through strategic planning and execution.Key ResponsibilitiesStrategic Account Management<ul><li>Manage and grow a portfolio of high-value HORECA accounts across the UAE.</li><li>Develop long-term partnerships with key decision-makers including owners, procurement heads, executive chefs, and F&amp;B managers.</li><li>Lead annual negotiations, contract renewals, pricing structures, and volume agreements.</li><li>Drive sustainable revenue growth through strategic account planning.</li></ul>Business Development &amp; Market Expansion<ul><li>Identify and onboard new key accounts in hotels, restaurant chains, catering groups, and QSRs.</li><li>Analyze market trends, competitor activity, and pricing strategies to identify growth opportunities.</li><li>Support new product launches and market penetration initiatives.</li></ul>Commercial &amp; Operational Excellence<ul><li>Ensure smooth execution of orders, deliveries, and service levels in coordination with operations and supply chain teams.</li><li>Monitor account performance, margins, and profitability.</li><li>Resolve escalations professionally while maintaining strong client relationships.</li></ul>Leadership &amp; Reporting<ul><li>Prepare sales forecasts, performance reports, and strategic reviews for management.</li><li>Provide market insights and recommendations to support business planning.</li><li>Mentor junior sales team members where applicable.</li></ul>Essential Requirements<ul><li>Bachelor&rsquo;s degree in Business, Sales, or related field</li><li>5&ndash;8 years of proven experience in HORECA / FMCG sales within the UAE</li><li>Strong network within hotels, restaurants, catering companies, and F&amp;B groups</li><li>Demonstrated success in handling key accounts and achieving revenue targets</li><li>Excellent negotiation, presentation, and relationship management skills</li><li>Valid UAE driving license</li></ul>Preferred Profile<ul><li>Experience working with food distributors or premium F&amp;B brands</li><li>Strong understanding of UAE hospitality market dynamics</li><li>Ability to work independently and manage large territories</li><li>Strategic thinker with a hands-on execution approach</li></ul>Key Competencies<ul><li>Strategic account management</li><li>Commercial negotiation</li><li>Client relationship management</li><li>Market analysis &amp; forecasting</li><li>Leadership &amp; stakeholder management</li><li>Strong communication and presentation skills</li></ul>Job Types: Full-time, PermanentPay: From AED10,000.00 per month

Key Account Manager – HORECA

Emirates

<div>
 
 Job Purpose
 
 
 
 Join our
 
 Catering team
 
 , where you will be part of an exciting business area that plays a vital role in delivering the Emirates &lsquo;Fly Better&rsquo; experience. This team is responsible for a wide range of food and non-food functions, including catering, equipment, and amenities for inflight dining and special events.
 
 
 If you are passionate about culinary excellence, logistics, and delivering world-class service, we invite you to apply and contribute to the success of Emirates Group. As a key part of our Service Delivery operations, our catering team makes crucial decisions that enhance the customer experience and elevate our growing global brand.
 
 
 As a
 
 Regional Catering Operations Manager
 
 in the
 
 Catering team
 
 you will manage the regional catering operations, including food and beverage delivery, flight handling, quality, cost efficiency, and stock management in collaboration with Emirates' global catering service providers. Ensure operational menus align with Emirates' vision of being the world leader in innovative in-flight dining. This role is responsible for leading and supporting operations across assigned international regions, ensuring effective performance in diverse operational, cultural, and regulatory contexts in line with business needs.
 
 
 
 In This Role You Will
 
 
 
 <ul>
 <li>
 Define and implement catering operations standards &amp; procedures, and Service Level Agreements (SLAs) with regional service providers, working cross-functionally within Service Delivery (SD) teams to ensure alignment with Emirates operational and business objectives.
 </li>
 <li>
 Manage and optimize catering operations, food &amp; beverage, flight handling, stock management, laundry, and third-party suppliers within approved budgets whilst identifying opportunities for efficiency and value improvement.
 </li>
 <li>
 Monitor and improve the regional performance management of contracted service providers through regular compliance audits and checks against the agreed food &amp; beverage and catering operational standards. Drive continuous improvement initiatives to maintain quality and operational excellence.
 </li>
 <li>
 Execute the implementation of station-level menu designs and services. Collaborate with the F&amp;B and Service Design teams to support in the menu design process, the trialling of new F&amp;B and service concepts, and celebratory promotions, whilst ensuring timely and cost-effective execution.
 </li>
 <li>
 Collaborate with the Finance and Procurement teams to negotiate and validate costs for the regional catering operational and food &amp; beverages services, ensuring accurate invoicing and best value for Emirates.
 </li>
 <li>
 Lead the catering department representation in the vendor selection process for regional catering partners. Manage catering contracts and maintain supplier relationships within the allocated region, ensuring adherence to SLAs and representing Emirates' interests effectively.
 </li>
 <li>
 Manage and develop the regional catering team, fostering capability building, performance management, and succession planning to support strategic resource utilization and operational goals.
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for the role, you must meet the below requirements:
 
 
 
 <ul>
 <li>
 Hold a Degree or Honours (12+3 or equivalent), preferably in Culinary Arts or F&amp;B Management, or equivalent certification in food safety.
 </li>
 <li>
 Have 8+ years of experience in In-Flight Service/In-Flight Catering.
 </li>
 <li>
 Have experience in the hospitality industry specifically in an F&amp;B kitchen-based related role (i.e. a Senior Chef/Culinary position) of which at least 3 years should have been in an airline catering environment.
 </li>
 <li>
 Have experience in an airline operational environment of which at least 5 years is in an airline catering operations environment/supplier with operational audits.
 </li>
 <li>
 Demonstrate extensive knowledge of global food product and service delivery trends and concepts, and knowledge of food production, development, food safety, and product distribution.
 </li>
 <li>
 Demonstrate good contract management capabilities and extensive knowledge in managing airline catering operational supplies.
 </li>
 <li>
 Have a good understanding of cultural dimensions and adapting to managing delivery of product from worldwide catering locations.
 </li>
 <li>
 Demonstrate proven ability to manage teams, work with key stakeholders and manage relationships.
 </li>
 <li>
 Be capable of working under pressure in an environment where a very high degree of initiative, self-motivation and control are required.
 </li>
 <li>
 Possess excellent communication skills, written and verbal.
 
 
 </li>
 </ul>
 At Emirates, we're committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and be a part of our world class team!
 
 
 Salary &amp; benefits
 
 
 Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.
</div>

Regional Catering Operations Manager

The First Group Hospitality

<div>Overview:
<div>
About The First Group Hospitality</div><div> 
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
As a Business Development Executive &ndash; F&amp;B Events &amp; Catering, you will be the face and voice of The First Group Hospitality&rsquo;s vibrant portfolio of restaurants, event venues, and catering offerings. You bring energy, opportunities, and result-driven mindset to our Sales &amp; Events team. Your focus is to build long-term relationships and be the client&rsquo;s go-to person for Sales of Events and Catering in the market.</div><div></div><div> 
Business Development &amp; Sales</div><ul><li>
Act as the primary point of contact via phone and email for corporate and social event inquiries related to F&amp;B venues and catering</li><li>
Conduct sales calls, client meetings, site inspections, and presentations to showcase venues and services</li><li>
Proactively generate new leads through networking, prospecting, referrals, telemarketing, and digital channels</li><li>
Build and maintain a strong sales pipeline to achieve target revenue</li><li>
Identify new business opportunities aligned with market demand</li></ul><div>
 Client &amp; Relationship Management</div><ul><li>
Build long-term relationships with corporate clients, event planners, agencies, DMCs, and community partners</li><li>
Understand each client&rsquo;s business, objectives, and expectations to provide tailored solutions</li><li>
Maintain relationship with existing accounts to drive repeat business and long-term partnerships</li><li>
Handle client feedback and after-sales support to ensure satisfaction. Ensure that feedback is shared with other related departments.</li></ul><div>
Event Execution &amp; Coordination</div><ul><li>
Prepare and manage proposals, contracts, Banquet Event Order details (BEO), and client correspondence</li><li>
Collaborate internally with operations, culinary, other relevant departments to ensure seamless event delivery</li><li>
Support the operational execution of events while maintaining clear communication with the organizers.</li></ul><div>
Administration, Reporting &amp; Systems</div><ul><li>
Maintain and update client profiles, rates, and contact records in OPERA / CRM systems</li><li>
Prepare sales reports, forecasts, activity summaries, and market intelligence for management</li><li>
Conduct market and competitor analysis to position venues effectively</li><li>
Support the Associate Director of Sales / Commercial Strategy with forecasting, and reporting</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Proficient in Microsoft Office (Word, Excel, PowerPoint)</li><li>
Knowledge of sales and marketing systems such as OPERA and CRM&rsquo;s</li><li>
Minimum 2 years&rsquo; experience in restaurants, sales, or events</li><li>
Valid driver&rsquo;s license required</li><li>
Strong organizational skills with attention to detail</li><li>
Dynamic, customer-focused, proactive, and able to multitask in a fast-paced environment</li></ul></div>

F&B Sales & Events Executive

Shangri-La Group

<div>
 
 About Us
 
 
 
 
 Find Your Shangri-La in Shangri-La
 
 
 
 Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai&rsquo;s glittering skyline, every visit becomes an unforgettable experience.
 
 
 
 About The Role
 
 
 
 As
 
 Events Manager
 
 , under the guidance and supervision of the Senior Events Manager, you will handle all aspects of negotiation and coordination process of catering events. You will execute and support all catering sales-related activities as well as maximizing revenue opportunities.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the planning, organization, and execution of all local events, ensuring alignment with the company&rsquo;s standards and objectives.
 </li>
 <li>
 Oversee the entire event cycle, from initial inquiry through to post-event evaluation, ensuring efficiency and high-quality outcomes.
 </li>
 <li>
 Negotiate contracts and manage vendor relationships to achieve cost efficiencies while maintaining service excellence.
 </li>
 <li>
 Collaborate with internal stakeholders and external partners, including catering, d&eacute;cor, and audiovisual providers, to deliver seamless events.
 </li>
 <li>
 Identify opportunities for operational improvements and cost savings without compromising guest experience.
 </li>
 <li>
 Provide leadership, guidance, and motivation to the events team, ensuring performance targets and revenue goals are achieved.
 </li>
 <li>
 Monitor guest feedback and proactively implement measures to continuously enhance service delivery.
 </li>
 <li>
 Uphold the brand&rsquo;s commitment to excellence by ensuring every event reflects the company&rsquo;s values and quality standard
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Minimum of one year of experience in an equivalent role within a 5-star hotel.
 </li>
 <li>
 Strong verbal and written communication skills, with fluency in English; knowledge of the local language is an advantage.
 </li>
 <li>
 Proven organizational and time management abilities, with the capacity to manage multiple events simultaneously to the highest standard.
 </li>
 <li>
 Demonstrated problem-solving skills and the ability to take decisive corrective action under pressure.
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 A workplace that values your passion and supports self-realization and personal growth.
 </li>
 <li>
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 </li>
 <li>
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 </li>
 <li>
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 </li>
 <li>
 We are an equal opportunity employer.
 
 
 </li>
 </ul>
 We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
 
 We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
</div>

Events Manager

Marriott International

<div>Additional Information 
Job Number26015860 
Job CategorySales &amp; Marketing 
LocationThe St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing &amp; Executing Sales Strategies
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul> 
Maximizing Revenue
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul> 
Managing Sales Activities
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Analyzing &amp; Reporting on Sales and Financial Data
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Multi Property Assistant Director of Sales

<div>Additional Information 
Job Number26013905 
Job CategorySales &amp; Marketing 
LocationThe St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing &amp; Executing Sales Strategies
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul> 
Maximizing Revenue
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul> 
Managing Sales Activities
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Analyzing &amp; Reporting on Sales and Financial Data
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Sales - The St. Regis Downtown Dubai

Explore 2337+ Catering sales manager in Dubai this February. Find roles across top companies and apply now to boost your career.