call center agents

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

call center agent

customer sales representative Jobs in Lahore

customer sales representative

chat support specialist

OOP Technologies

Job Title: Chat Support Executive &ndash; Packaging Sales Expert Company: OOP Technologies Location: Iqbal Town, Lahore Shift: Night Shift (8:00 PM &ndash; 5:00 AM)Responsibilities:<ul><li>Respond to customer inquiries via live chat in a professional and timely manner.</li><li>Understand client requirements and recommend suitable packaging solutions.</li><li>Convert chats into sales and maintain strong customer relationships.</li><li>Maintain records of conversations and follow up with potential leads.</li></ul>Requirements:<ul><li>Excellent English communication skills (written).</li><li>Experience in Packaging Sales or Chat Support will be preferred.</li><li>Basic knowledge of sales and customer handling.</li><li>Fresh candidates with strong communication skills can also apply.</li></ul>Apply Now: WhatsApp: 0323-7846800Job Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person

Chat Support Executive

Abacus Outsourcing

Job description:Project Overview: Developed and managed a customer support for a FinTech, focusing on delivering seamless financial service experiences through multi-channel customer support. The project aimed to simulate how modern digital banks handle customer queries, transaction issues, and account-related support efficiently while maintaining high service standards.Objectives:<ul><li>Provide fast and accurate resolution of customer issues related to digital banking services.</li><li>Ensure smooth customer interaction across calls, emails, and live chat channels.</li><li>Maintain structured records of customer interactions for operational transparency.</li><li>Enhance customer satisfaction through proactive problem-solving and service excellence.</li></ul>Key Responsibilities<ul><li>Handled customer queries related to FinTech services such as digital payments, transfers, account access, and transaction issues.</li><li>Responded to customer requests through multiple communication channels (calls, email, and live chat).</li><li>Investigated and resolved issues including failed transactions, account verification problems, and payment delays.</li><li>Maintained detailed documentation of customer interactions and service resolutions in the CRM system.</li><li>Collaborated with internal teams (technical, compliance, and payment operations) to ensure efficient issue resolution.</li><li>Followed customer-first service principles of digital banking support model.</li></ul>Salary: Attractive- Market CompetitiveSchedule: 5 Days a WeekTimings: Fixed US ShiftBenefits: Medical Benefits, US HolidaysLocation: In-Person- LahorePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Specialist- FinTech (Email & Chat)

Ahmad J

We are looking for an energetic and detail-focused person to join our team. Your main job will be to confirm customer orders, share information, and talk with customers through phone calls and WhatsApp chat. Freshies are welcome to apply if only you are energetic and willing to learn.What You&rsquo;ll Do<ul><li>Call customers to confirm their orders or reservations.</li><li>Give clear and correct details about products, prices, availability, and delivery.</li><li>Answer customer questions and solve problems to keep them satisfied.</li><li>Keep proper records of customer calls and chats.</li><li>Chat with customers on WhatsApp to respond to queries and provide support.</li><li>Work with other team members to make customer service smooth and effective.</li><li>Learn about products, company rules, and trends to give accurate information.</li><li>Suggest extra products or services to customers when suitable.</li></ul>Requirements<ul><li>Education: Matric/Intermediate or higher</li><li>Fast typing speed</li><li>Good communication skills in Urdu</li><li>Basic computer knowledge and ability to use software</li><li>Office-based job (Empress Road, Shimla Pahari, Lahore)</li><li>Timings: 11 AM &ndash; 7 PM or 10 AM &ndash; 6 PM (Monday to Saturday)</li></ul>Apply now and help us deliver excellent customer service through confirmation calls and WhatsApp support.Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Can you travel to office easily? (empress road, shimla pahari, lahore)?</li></ul>Work Location: In person

Customer Support Executive - Freshies Welcome

Purelogics

Search is no longer limited to traditional blue links. We are hiring an AI SEO &amp; GEO Specialist who understands how software services get discovered, summarized, and cited by AI systems such as ChatGPT, Perplexity, Gemini, and Google AI Overviews. This role focuses on Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and LLM-focused SEO strategies to ensure our brand appears in conversational answers and AI-generated summaries.Core Focus Areas:<ul><li>Generative Engine Optimization (GEO) for AI-powered chat and search</li><li>Answer Engine Optimization (AEO) for conversational and voice search</li><li>LLM / AI SEO using NLP-based content structuring</li><li>Entity-based SEO and brand authority building</li></ul>Responsibilities:<ul><li>Optimize content for AI-driven discovery and citation</li><li>Improve visibility across ChatGPT, Perplexity, Gemini, and Google AI Overviews</li><li>Structure content for AI comprehension using semantic formatting</li><li>Implement entity-based SEO and user intent mapping</li><li>Optimize service pages, blogs, case studies, and knowledge content</li><li>Apply structured data and schema where applicable</li><li>Collaborate with marketing, content, and product teams</li><li>Track performance across organic search and AI visibility</li><li>Prepare monthly reports with actionable insights</li></ul>Required Skills:<ul><li>1&ndash;3 years of hands-on SEO or content optimization experience</li><li>Strong understanding of SEO fundamentals and AI-readable content</li><li>Practical exposure to GEO, AEO, and LLM-focused SEO</li><li>Understanding of how AI systems evaluate content clarity and authority</li><li>Experience with Google Search Console, GA4, Ahrefs, or SEMrush</li><li>Ability to translate complex technical topics into structured content</li><li>Comfortable working on-site with cross-functional teams</li></ul>Nice to have:<ul><li>Experience in software services, SaaS, or HealthTech</li><li>Familiarity with NLP, semantic search, and topic clusters</li><li>Experience optimizing for featured snippets and AI summaries</li><li>Understanding of brand authority and citation signals</li></ul>Experience: <ul><li>Min 1-3 Years</li></ul>About Us:PureLogics is a full services technology company with having presence in the USA, UAE, and in Lahore. Over the past 18+ years, we have matured from a narrowly-focused five-person team to a well-established technology hub with around employees. We&rsquo;re CMMI Level 2 and ISO Certified company and highly acclaimed AWS consulting partners.The success of our business mainly lies in building a team of A-players, who work together and build together, and who crave perfection in everything they produce for our elite clients. We offer the opportunity to young and enthusiastic individuals that are eager to take on tough challenges under our mentorship toward a bright future.What are we offering?<ul><li>Annual Paid Leaves</li><li>Leave Encashment</li><li>Paid Certifications</li><li>Health, Life Insurance</li><li>Provident Fund</li><li>Child Education Program</li><li>Referral Bonus Program</li><li>Car &amp; Bike Finance Program</li><li>Monthly Achievements</li><li>Public Holiday &amp; Weekend Compensation</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

AI SEO & GEO Specialist (LLM, AEO, Generative Search)

Epicsoft Technologies

We&rsquo;re looking for a Customer Support Executive to join our growing team in Lahore Cantt. If you have strong communication skills and enjoy helping people, this is the perfect opportunity for you!Key ResponsibilitiesHandle customer inquiries via phone, chat, or emailProvide timely and accurate information to customersMaintain a positive, empathetic, and professional attitudeRecord and update customer interactions efficientlyRequirementsExcellent communication skills in EnglishAbility to work full-time (Monday&ndash;Saturday, 7:00 PM &ndash; 3:00 AM)Previous experience in customer support is a plus, but not requiredWhat We OfferFriendly and supportive work environmentOpportunity for career growthCompetitive salary packageJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive

IT Gadgets Hub

We are seeking a Customer Service Representative to join our team. This role involves assisting customers with inquiries, resolving issues, and providing technical support for computer-related products, particularly laptops. The ideal candidate should have good communication skills, a problem-solving attitude, and basic technical knowledge.Responsibilities:<ul><li>Respond to customer inquiries via chat and resolve any issues promptly.</li><li>Provide basic technical support, including troubleshooting hardware/software issues.</li><li>Handle customer complaints professionally and find solutions.</li><li>Manage customer service tickets and ensure timely follow-up.</li><li>Collaborate with other team members to provide efficient and accurate resolutions.</li></ul>Requirements:<ul><li>Basic technical knowledge of laptops.</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple inquiries at once and remain calm under pressure.</li><li>Problem-solving mindset and ability to explain technical issues in simple terms.</li><li>Previous customer service or technical support experience is a plus.</li></ul>Job Types: Full-time, Part-timePay: Rs30,000.00 - Rs70,000.00 per hourWork Location: In person

Customer Service & Support (E-commerce)

Dubizzle Labs

<div>
 Dubizzle Labs is seeking
 
 Operations &amp; Customer Support Executives
 
 to support our
 
 Dubizzle KSA
 
 operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
 </li>
 <li>
 Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
 </li>
 <li>
 Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
 </li>
 <li>
 Record Keeping: Maintain accurate logs of client interactions for future reference.
 </li>
 <li>
 Internal Coordination: Work closely with internal teams to streamline operational workflows.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Must-Have:
 
 
 
 <ul>
 <li>
 Fluency in Arabic (Speaking, Reading, and Writing) &ndash; Essential for seamless client communication.
 </li>
 <li>
 Proficiency in English (Speaking, Reading, and Writing).
 </li>
 <li>
 Strong communication and coordination skills to interact effectively with clients and internal teams.
 
 
 </li>
 </ul>
 
 Good-to-Have
 
 
 
 ✔️ Bachelor&rsquo;s degree in a relevant field.
 
 
 ✔️ Experience with
 
 Microsoft Excel and Office tools.
 
 
 
 If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!
</div>

Operation & Customer Support Executive

Explore 187+ Chat support specialist in Lahore this April. Find roles across top companies and apply now to boost your career.