accounting agent

account support representative Jobs in Abu Dhabi

account support representative

sales coordinator

call center agent (with salon experience) Jobs in Abu Dhabi

call center agent (with salon experience)

call center agent - female Jobs in Abu Dhabi

call center agent - female

cid call center agent

Marriott International

<div>Additional Information 
Job Number25153401 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

CID/Call Center Agent

The Muse UAE Boutique Spa

Job Description: We are currently seeking a professional and customer-focused Call Center Agent with previous experience in the salon, beauty to join our growing team in the UAE. The ideal candidate will have a passion for delivering exceptional customer service, strong communication skills, and in-depth knowledge of salon services, treatments, and client care.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Respond to customer inquiries regarding salon services, bookings, products, and promotions.</li><li>Schedule appointments and manage bookings through the salon management system.</li><li>Provide detailed information about services, pricing, and availability.</li><li>Address customer concerns and ensure resolution to maintain satisfaction.</li><li>Promote services, upsell treatments, and inform customers about special offers.</li><li>Maintain accurate records of interactions and appointments.</li><li>Collaborate with salon teams to ensure seamless client experiences.</li></ul>Requirements:<ul><li>Proven experience in a call center or receptionist role, preferably within the salon or beauty industry in the UAE.</li><li>Strong knowledge of beauty treatments, salon services, and product offerings.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Customer-focused with a polite, professional, and friendly attitude.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Proficiency in using booking software or CRM tools is an advantage.</li><li>Currently residing in the UAE with valid employment eligibility.</li></ul>Benefits:<ul><li>Competitive salary and performance incentives.</li><li>Training and career development opportunities.</li><li>Supportive and dynamic work environment.</li><li>Discounts on salon services and products.</li></ul>How to Apply:<ul><li>Send your Resume through WhatsApp: +971 2 546 5995</li></ul>Job Type: Full-time

Call Center Agent (with Salon Experience)

Aldhafra Resort, Vignette Collection, by IHG

<div>
 
 
 About Us
 
 
 
 
 
 
 
 
 
 
 Aldhafra Resort, a serene desert retreat, is nestled on the edge of the Rub&rsquo; al Khali, the world&rsquo;s largest uninterrupted sand desert, just a short distance from the heart of Abu Dhabi. Blending the natural beauty of the desert with warm hospitality, the resort offers a welcoming escape for families, couples, and adventure seekers alike. With comfortable accommodations, a variety of dining options, and engaging activities, Aldhafra Resort provides a relaxing and memorable experience in a truly unique setting.
 
 
 
 
 
 As part of Aldar Hospitality and brought to life by the vision of Aldar Group, Aldhafra Resort reflects a commitment to creating meaningful destinations. Thoughtfully designed with sustainability and cultural authenticity in mind, the resort embraces the charm of the desert while ensuring a comfortable and enjoyable stay for guests of all ages. With Aldar Hospitality&rsquo;s dedication to exceptional service, Aldhafra Resort is an ideal getaway for those looking to unwind, explore, and connect with nature.
 
 
 
 
 
 
 About the Job
 
 
 
 As a Guest Service Center Agent, you are responsible for handling every phone call with care to provide a professional and customer-focused response to our guests, ensuring that their stay will become a memorable experience
 
 
 
 
 
 
 About You
 
 
 <ul>
 <li>
 High school diploma
 </li>
 <li>
 Excellent phone etiquette and skills -communication and listening
 </li>
 <li>
 Basic computer proficiency
 </li>
 <li>
 Preferably having experience in customer service role, minimum of 2 years
 </li>
 </ul>
 
 
 
 
 
 Shape Your Career with Aldhafra Resort
 
 
 
 Join the team at Aldhafra Resort, a welcoming, family-friendly destination in the heart of the desert. Be part of creating memorable experiences for our guests while growing your career in a warm and supportive environment.
 
 
 
 
 
 
 Aldhafra Resort by Aldar Hospitality is an equal opportunity employer.
 
 
 
 
 We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application and interview process, be considered for a range of critical job functions and receive other benefits and privileges of employment ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation.
 
 
 
 
 Your information will be treated confidentially.
 
 
 
 
</div>

Telephone Operator (Agent,Guest Service Center)

City Plaza Real Estate

Job Title: Real Estate Leasing AgentLocation: Abu DhabiJob Summary:We are seeking an experienced and motivated Real Estate Leasing Agent to join our team. The Leasing Agent will be responsible for managing property listings, finding qualified tenants, negotiating lease agreements, and maintaining positive client relationships. This role is ideal for a dynamic individual who thrives in a fast-paced, target-driven environment.Key Responsibilities:<ul><li>Market available properties through online platforms, social media, and other advertising channels.</li><li>Respond promptly to leasing inquiries and provide property information to potential tenants.</li><li>Conduct property viewings and tours for prospective tenants.</li><li>Evaluate applicants&rsquo; needs and financial qualifications to match them with suitable properties.</li><li>Negotiate lease terms, prepare necessary documentation, and facilitate lease signing.</li><li>Maintain up-to-date knowledge of property availability, rental rates, and current market trends.</li><li>Ensure compliance with all company policies, local laws, and real estate regulations.</li><li>Build and maintain positive relationships with property owners, tenants, and other stakeholders.</li><li>Handle tenant concerns and coordinate with management for timely resolution.</li><li>Prepare regular reports on leasing activities, occupancy, and revenue generation.</li></ul>Requirements:<ul><li>Proven work experience as a Leasing Agent, Real Estate Agent, or similar role.</li><li>Knowledge of the local property market and leasing regulations.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and achieve leasing targets.</li><li>Proficiency in Microsoft Office and real estate CRM systems.</li><li>Excellent organizational and time-management abilities.</li></ul>Key Skills:<ul><li>Customer Service</li><li>Sales &amp; Negotiation</li><li>Market Knowledge</li><li>Time Management</li><li>Relationship Building</li></ul>Compensation:<ul><li>Base salary + commission/incentives</li></ul>Job Type: Full-time

Leasing agent ( Basic Salary + Commission )

NMC Health plc

<div><div><div><ul><li>Manages all aspects of individual and corporate customers of NMCSH &ndash; AUH.
</li></ul><ul><li>Manages all new avenues of service provision at the hospital.
</li></ul><ul><li>Collaborate with finance and revenue cycle team for matters related to OP and IP insurance, corporate and self pay billing as and when required.
</li></ul><ul><li>Responsible for personnel management of all Customer care staff in coordination with Supervisors / In-charges.
</li></ul><ul><li>Manages the call center and ensures proper functioning and continuous improvement in their services.
</li></ul><ul><li>Responsible for all hospital reception desks and usher services.
</li></ul><ul><li>Proactive intervention and service recovery, whenever required.
</li></ul><ul><li>Monitoring hospital performance on key customer service performance indicators and take necessary action to improve scores.
</li></ul><ul><li>Stay abreast with the patient feedback received through various channels, including but not limited to feedback forms, call center, social media, surveys, external sources such as mystery shoppers and DOH surveys.
</li></ul><ul><li>Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
</li></ul><ul><li>Review and optimize processes impacting patient experience, in close coordination with internal (hospital &amp; corporate) stakeholders, as applicable.
</li></ul><ul><li>Intervene to help resolving reported inter-/intra-departmental issues and facilitate smooth interdepartmental communication and collaboration.
</li></ul><ul><li>Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
</li></ul><ul><li>Document pertinent information, actions and decisions and communicates to appropriate leadership.
</li></ul><ul><li>Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
</li></ul><ul><li>Ensuring that all reports and deliverables are submitted on due dates.
</li></ul><ul><li>Collaborate with clinical and support staff to foster delivery of quality care.
</li></ul><ul><li>Regular interaction with OP &amp; IP patients and with maintain visibility with hospital staff through daily rounds.
</li></ul><ul><li>Assist in evaluating and reassigning staff during crisis situations.
</li></ul><ul><li>Provide on-site management of crisis situations to prevent or minimize disruption of services.
</li></ul><ul><li>Optimize resources to maintain facility operations.
</li></ul><ul><li>Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed
</li></ul><ul><li>Function as on-site coordinator for internal/external disasters or other major events.
</li></ul><ul><li>Supports continuous Quality Improvement. Develops and promotes appropriate standards of care.
</li></ul><ul><li>Ensures that there is compliance with the JCI &amp; ISO requirements.
</li></ul><ul><li>Provides direction for the hospital and ensures that corporate vision, mission and objectives are fulfilled. Inculcates and cultivates corporate values.
</li></ul><ul><li>Demonstrates ability to see the big picture in terms of the strategic operational plan and the ability to monitor and direct processes to fulfill such plans.
</li></ul><ul><li>Maintains confidentiality regarding patient information and regarding administrative matters of confidential nature.
</li></ul><ul><li>Develops and promotes a fair administrative environment which is unbiased and apolitical.
</li></ul><ul><li>Support clinical, operational and facility services throughout the entire Hospital throughout operational hours.
</li></ul><ul><li>Serves on Administrative and other hospital committees as required.
</li></ul><ul><li>Performs related duties as assigned by the Head of Operations.
</li></ul><ul><li>Attend to committee meeting as assigned.
</li></ul><ul><li>Work accordance with the documented OSH procedures and instructions, specific responsibilities.</li></ul></div></div></div>
 <div><div><div><ul><li>Manages all aspects of individual and corporate customers of NMCSH &ndash; AUH.
</li></ul><ul><li>Manages all new avenues of service provision at the hospital.
</li></ul><ul><li>Collaborate with finance and revenue cycle team for matters related to OP and IP insurance, corporate and self pay billing as and when required.
</li></ul><ul><li>Responsible for personnel management of all Customer care staff in coordination with Supervisors / In-charges.
</li></ul><ul><li>Manages the call center and ensures proper functioning and continuous improvement in their services.
</li></ul><ul><li>Responsible for all hospital reception desks and usher services.
</li></ul><ul><li>Proactive intervention and service recovery, whenever required.
</li></ul><ul><li>Monitoring hospital performance on key customer service performance indicators and take necessary action to improve scores.
</li></ul><ul><li>Stay abreast with the patient feedback received through various channels, including but not limited to feedback forms, call center, social media, surveys, external sources such as mystery shoppers and DOH surveys.
</li></ul><ul><li>Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
</li></ul><ul><li>Review and optimize processes impacting patient experience, in close coordination with internal (hospital &amp; corporate) stakeholders, as applicable.
</li></ul><ul><li>Intervene to help resolving reported inter-/intra-departmental issues and facilitate smooth interdepartmental communication and collaboration.
</li></ul><ul><li>Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
</li></ul><ul><li>Document pertinent information, actions and decisions and communicates to appropriate leadership.
</li></ul><ul><li>Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
</li></ul><ul><li>Ensuring that all reports and deliverables are submitted on due dates.
</li></ul><ul><li>Collaborate with clinical and support staff to foster delivery of quality care.
</li></ul><ul><li>Regular interaction with OP &amp; IP patients and with maintain visibility with hospital staff through daily rounds.
</li></ul><ul><li>Assist in evaluating and reassigning staff during crisis situations.
</li></ul><ul><li>Provide on-site management of crisis situations to prevent or minimize disruption of services.
</li></ul><ul><li>Optimize resources to maintain facility operations.
</li></ul><ul><li>Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed
</li></ul><ul><li>Function as on-site coordinator for internal/external disasters or other major events.
</li></ul><ul><li>Supports continuous Quality Improvement. Develops and promotes appropriate standards of care.
</li></ul><ul><li>Ensures that there is compliance with the JCI &amp; ISO requirements.
</li></ul><ul><li>Provides direction for the hospital and ensures that corporate vision, mission and objectives are fulfilled. Inculcates and cultivates corporate values.
</li></ul><ul><li>Demonstrates ability to see the big picture in terms of the strategic operational plan and the ability to monitor and direct processes to fulfill such plans.
</li></ul><ul><li>Maintains confidentiality regarding patient information and regarding administrative matters of confidential nature.
</li></ul><ul><li>Develops and promotes a fair administrative environment which is unbiased and apolitical.
</li></ul><ul><li>Support clinical, operational and facility services throughout the entire Hospital throughout operational hours.
</li></ul><ul><li>Serves on Administrative and other hospital committees as required.
</li></ul><ul><li>Performs related duties as assigned by the Head of Operations.
</li></ul><ul><li>Attend to committee meeting as assigned.
</li></ul><ul><li>Work accordance with the documented OSH procedures and instructions, specific responsibilities.</li></ul></div></div></div>
 <div><div><ul><li>A Bachelor&rsquo;s or Master&rsquo;s degree preferably in administration or Healthcare background required.
</li></ul><ul><li>An MBA in healthcare administration is preferable.
</li></ul><ul><li>Five years or more in health management positions with demonstrated administrative skills.
</li></ul><ul><li>Five or more years prior experience in managing patient relations in large tertiary care setting.
</li></ul><ul><li>Excellent command of oral and written English.
</li></ul><ul><li>Must be well versed with Word and Excel.</li></ul></div></div>

Front Office Manager

Job Title: Real Estate Sales AgentJob Summary:We are looking for a motivated and results-driven Real Estate Sales Agent to join our team. The ideal candidate will be responsible for generating leads, closing sales, and providing excellent customer service to clients while ensuring compliance with company policies and UAE real estate regulations.Key Responsibilities:<ul><li>Prospect for new clients through networking, cold calling, advertising, and referrals.</li><li>Conduct property viewings and provide clients with detailed information about properties.</li><li>Advise clients on current market conditions, prices, and mortgages.</li><li>Prepare and negotiate offers between buyers and sellers.</li><li>Maintain an updated database of listings and clients.</li><li>Assist clients with legal and documentation processes related to buying, selling, or leasing property.</li><li>Achieve sales targets set by management.</li></ul>Requirements:<ul><li>Proven experience as a Real Estate Agent or Sales Executive (real estate background preferred).</li><li>Strong communication and negotiation skills.</li><li>Presentable, professional, and customer-service oriented.</li><li>Valid UAE driving license and own car (preferred).</li><li>Ability to work independently and as part of a team.</li></ul>Benefits:<ul><li>Attractive commission structure.</li><li>Training and professional development support.</li><li>Opportunity to grow within a dynamic real estate company.</li></ul>Job Type: Full-time

Sales Agent ( Real Estate )

Oia Properties

About Oia PropertiesOia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.Primary PurposeWe are seeking a detail-oriented and proactive Admin Sales Support professional to provide comprehensive administrative and operational assistance to our Sales team. The role involves managing leads, coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.Key Responsibilities: &middot; Manage incoming and outgoing calls, ensuring timely responses.&middot; Respond promptly to emails and client inquiries.&middot; Receive and handle customer inquiries professionally.&middot; Update the sales team on upcoming events and provide necessary support.&middot; Attend client events such as roadshows and open houses for registration and agent support.&middot; Operate and update the CRM system with Fresh leads, Lead shuffling, Follow-ups on existing leads, uploading leads from portals (Bayut, Property Finder, Dubizzle).&middot; Prepare and submit daily and monthly lead reports.&middot; Prepare client documents for project launches.&middot; Manage client and developer contracts efficiently.&middot; Organize, file, and maintain client and company records.&middot; Draft and revise legal and sales-related documents including Agent-to-Agent Agreements, Agent-to-Agent Agreements, Referral Agreements, MOU Addendums, Tenancy Contracts, Offer Letters/Leasing Offers, Deal Information Forms, Expressions of Interest (EOIs), KYC forms.&middot; Communicate and register with developers and agencies.&middot; Register clients on developer portals (e.g., Modon, Eagle Hills, and others during launches).&middot; Prepare and submit sales offers and payment plans.&middot; Coordinate driver schedules and track driver overtime&middot; Order and manage office supplies.&middot; Maintain office cleanliness and ensure smooth day-to-day operations.&middot; Follow up on brokerage courses and licensing requirements.&middot; Ensure employee adherence to company policies.&middot; Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.Qualifications and Experience: <ul><li>Proven experience in administration or sales support (real estate background preferred).</li><li>Bachelor&rsquo;s Degree in any administration-related field.</li><li>Knowledge of real estate portals (Bayut, Property Finder, Dubizzle) is an advantage.</li></ul>Key Skills &amp; Competencies<ul><li>Strong organizational and multitasking abilities.</li><li>Proficiency in CRM systems and MS Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail with strong documentation and filing practices.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Job Type: Full-time

Administrative Support - Real Estate

Explore 252+ Cid call center agent in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.