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customer care specialist, operations Jobs in Istanbul

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customer service professional

claims specialist

BAYEGAN

<div>
 
 
 Qualifications &amp; Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Maritime Studies, Logistics, Trade, or a related field,
 </li>
 <li>
 Minimum of 2-3 years of experience in Shipping or Trading company,
 </li>
 <li>
 Technical knowledge in the laytime calculation and maritime terminology,
 </li>
 <li>
 Excellent analytical skills with attention to detail and a results-oriented approach,
 </li>
 <li>
 Solid planning, organization, time-management, coordination and multitask skills,
 </li>
 <li>
 Strong negotiation skills,
 </li>
 <li>
 Advanced proficiency in Excel and relevant software tools.(Knowledge in SAP and IMOS is an added advantage),
 </li>
 <li>
 Strong written and verbal communication skills,
 </li>
 <li>
 Advanced level of English,
 </li>
 <li>
 Experience in International trade environment.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Responsible for the timely preparation, review and finalization of laytime calculations with both internal and external counter parties,
 </li>
 <li>
 Extract from contracts, Charter Parties, Statement of Facts, and other relevant document the data pertinent to the calculation,
 </li>
 <li>
 Compare and evaluate results to show the remarkable points and/or the discrepancies with calculation presented by counterpart,
 </li>
 <li>
 Holding close communication with in-house operations and commercial departments,
 </li>
 <li>
 Handle the negotiation part and minimize recovery period,
 </li>
 <li>
 Ensuring that accounting department has all information required to process relevant payables/receivables,
 </li>
 <li>
 Maintain reports with time sheet done , amount, claimed , amount settled , date of finalization , date of receipt of funds and many other relevant details,
 </li>
 <li>
 Tracing payment of the invoices.
 </li>
 </ul>
</div>

Claims Specialist

Canon

<div>Supporting the operation of the Business Operation team (Inbound&amp;Importation&amp;Outbound&amp;Contract Operation)</div>
 <div>At Canon Eurasia, we are part of Canon Inc.&rsquo;s EMEA network, operating in T&uuml;rkiye to deliver world-class imaging solutions &ndash; from iconic cameras to professional printers. Guided by our Kyosei philosophy, meaning &ldquo;living and working together for the common good,&rdquo; we create meaningful value for our employees, customers, and communities.
 
 
For over 80 years, Canon has inspired people to explore and push the boundaries of imaging. At Canon Eurasia, we continue this journey by combining innovation with purpose &ndash; offering multiple imaging solutions for every vision, every need, and every possibility.
 
 
Why Join Canon Eurasia?
 
Hybrid Working - Two days a week from the office. We have adopted a hybrid working style for our employees to encourage work-life balance. Diversity - We are an organization that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
 
Health &amp; Wellbeing - Partnership with a wellness business partner to support our employees&rsquo; wellbeing with the opportunity to have sessions with private fitness trainers, psychologists, and dietitians.
 
Assertive Leave Types - Our employees benefit from meaningful and empowering leave rights that support both personal wellbeing and social responsibility, such as First-Year at Canon Leave, Social Friday Leave, Birthday Leave, Volunteer Leave, Graduation &amp; Report Card Day Leave, First Day of School Leave, Paid Maternity and Paternity Leave, and Paid Military Service Leave.
 
Some other Benefits - Bonus Payment, Canon Awards, Discount on Canon products, Special Day Gifts etc.
 
 
If you&rsquo;re visionary, innovative, and ready to make an impact &ndash; we&rsquo;d love to hear from you.</div>
 <div><ul><li>4th year or new graduate student in Business Administration, Economics, Industrial Engineering etc.
</li><li>Able to work 4-5 days in a week.
</li><li>Good command of English both written and spoken.
</li><li>Good command of MS Office applications.
</li><li>Self-motivated with good communication skills
</li><li>Problem solver, analytical ability, willing to work a dynamic environment.
</li><li>Team player with the ability to work to deadlines.</li></ul></div>
 <div><div>Daily System Monitoring &amp; Issue Resolution
 
Monitor system transactions and interface performance daily. Proactively identify any errors and collaborate closely with the IT teams to ensure timely resolutions, contributing to uninterrupted Business Operations.
 
 
Operational Support &amp; Process Coordination
 
Provide hands-on support in daily operational processes to maintain smooth and efficient workflows within the team.
 
<ul><li>Coordinating with the Finance team for timely import payment follow-ups
</li><li>Monitoring import reports and promptly addressing stock entry-related inquiries from internal stakeholders via email
</li><li>Following up on BusOps-related IT tickets to ensure efficient issue tracking and resolution
</li></ul> 
Inbound &amp; Outbound Operations Tracking
 
Conduct weekly and daily tracking of deliveries to identify any issues. Coordinate with the outbound logistics team to investigate issues and ensure effective and timely resolutions.
 
 
Insurance Claims Management
 
Take ownership of the system-based submission and follow-up of product insurance claims for items reported as damaged or missing.
 
Liaise with relevant departments to ensure claims are processed accurately and on time.</div></div>

Business Operations Intern

Unilever

<div>Unilever is currently hiring R&amp;D Consumer Technical Insights Manager, Personal Care PTAB! 
 
ABOUT UNILEVER 
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that 
makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers 
and the communities around us. We are driven by our purpose: to make sustainable living commonplace, 
and it is our belief that doing business the right way drives superior performance. At the heart of what we 
do is our people &ndash; we believe that when our people work with purpose, we will create a better business 
and a better world. 
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible 
working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with 
the tools you need to shape your own future. 
 
ABOUT PERSONAL CARE PTAB BUSINESS UNIT (BU) 
Personal Care (PC) business in PTAB is a large, profitable, growing market and thus represents a significant growth opportunity in Unilever. We have an ambition to double incremental turnover in the next 3 years, and we are accretive to overall PC Business Group (BG). We have a diverse geographical footprint spanning markets like Pakistan, Turkey, Arabia and Bangladesh.
We see a clear opportunity to grow our core PC brands through market-making (driving penetration &amp; consumption), premiumization (upgradation), and drive competitiveness across channels. 
 
Job Scope 
Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate about leading all aspects of CTI, Claims and Engagement for the PTAB program by bringing expertise, creativity and passion to ensure we deliver unmissable superior products to our consumers, then this role is just for you. 
 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE<ul><li>
Strategy</li><li>
Create and roll out a framework for consumer understanding &ndash; e.g. consumer habits, drivers of choice, new digital techniques</li><li>
Create multiyear consumer knowledge building programs</li><li>
Capability</li><li>
Create the capabilities that can be leveraged by the organization to deepen consumer knowledge</li><li>
Test and learn with new tools and techniques focusing on digital transformation</li><li>
Delivery</li><li>
Create integrated research plans for innovation/renovation/activation (Target definition, early-stage consumer evaluation of product/pack/claim/sensory) Sharpen problem statements</li><li>
Leverage market, consumer and sensory data to help identify new opportunities for superior products and claims and build roadmaps for the business</li><li>
Craft the research approach needed to deliver project objectives</li><li>
Conduct ideation and inspiration sessions for R&amp;D and the business</li><li>
Partner with the Demand Creation leads across PTAB to deliver competitive and compelling engagement content and storytelling/KBS for both the existing PTAB portfolio and new Innovations in a world of social-first activation.</li><li>
Work closely with CTI colleagues in the BG to ensure consumer insights from PTAB are fed-into the BG-led projects at the relevant stages.</li><li>
Partner the BG CTI team to define any relevant assessment plans for projects with PTAB in scope.</li><li>
Receive and deploy BG-led claims to maximize claims potential, analyze and mitigate risks and ensure alignment with PTAB countries.</li><li>
Leadership</li><li>
Manage, coach and develop the team, supporting them in the execution of the regional CTI program and creating a 1-PTAB CTI, Claims and Engagement capability.</li></ul> 
WHAT YOU WILL NEED TO SUCCEED 
Experiences &amp; Qualifications &amp; Skills<ul><li>
Bachelor's degree in science, psychology, sensory science, market research or any of the Physical Sciences, Marketing or Business.</li><li>
Previous experience of working in CTI</li><li>
Strong stakeholder management, ability to influence &amp; business partnering.</li><li>
Excellent communicator / influencer (written &amp; verbal), with ability to both translate complex scientific ideas and hypothesis into key messages for stakeholders (brand, customer development, key opinion formers - regulators, trade and ultimately consumers)</li><li>
Ability to navigate complex global networks and lead multi-functional, multi-cultural teams spread across multiple geographies.</li><li>
Growth mindset, technical depth, agility and passion for high performance are critical</li></ul> 
Leadership<ul><li>
You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.</li><li>
You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context, and you are emotionally intelligent enough to motivate people to deliver what is needed.</li></ul> 
Critical SOL (Standards of Leadership) Behaviors<ul><li>
PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.</li><li>
PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.</li><li>
TALENT CATALYST: Invests in people &ndash; coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.</li><li>
PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.</li><li>
CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.</li><li>
BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.</li></ul>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

R&D Consumer Technical Insights Manager, Personal Care PTAB

Token Finansal Teknolojiler

<div>
 
 
 Step into the future of fintech with us!
 
 
 
 
 
 
 We&rsquo;re not just a company; we&rsquo;re a dynamic team of innovators pushing the boundaries of what&rsquo;s possible. We're on the lookout for passionate, forward-thinking Operations Specialist/Senior Specialist to join us on this exciting journey! Operations Specialist/Senior Specialist works cross-functionally to help businesses start using Token products as and quickly as possible.
 
 
 
 
 
 
 🔍Who We Are
 
 
 
 
 
 
 At Token Financial Technologies, we lead Turkey&rsquo;s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, &Ouml;dero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Ko&ccedil; Holding and partnering with Beko, we&rsquo;re a team of innovators dedicated to driving progress and making a real impact in the financial world. We are looking for Operations Specialist/ Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.
 
 
 
 
 
 
 ✨ What You&rsquo;ll Be Rocking
 
 
 
 
 
 <ul>
 <li>
 Analysis of financial documents such as credit reports or annual financial statements
 </li>
 <li>
 Analyze the clients' financial data
 </li>
 <li>
 Controlling and collecting merchants&rsquo; documents.
 </li>
 <li>
 Prepare necessary reports or information to management to take decision
 </li>
 <li>
 Making verification processes of KYC, KPS, GIB, etc.
 </li>
 <li>
 Establish and maintain positive relationships with internal stakeholders and clients.
 </li>
 <li>
 Work closely with product, sales, customer support and fraud teams.
 </li>
 <li>
 Review merchant performance, publicly available information, and/or commercial credit tools to conduct detailed investigations into merchant supportability
 </li>
 </ul>
 
 
 
 
 
 🎯 The Perfect Fit
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in related fields
 </li>
 <li>
 To use MS Office programs efficiently
 </li>
 <li>
 To have analytical thinking, research, inquiry, and problem-solving abilities; to possess knowledge of data collection and reporting; and to have effective written and verbal communication skills
 </li>
 <li>
 To be knowledgeable about project management
 </li>
 <li>
 Excellent verbal and written skills in English,
 </li>
 <li>
 Listening different perspectives and building collaboration
 </li>
 </ul>
 
 
 
 
 
 ❤️ Why You&rsquo;ll Love Working Here
 
 
 
 
 
 <ul>
 <li>
 12+4 Salary Package: Enjoy an additional 4 months' salary
 </li>
 <li>
 Learning Platforms: Gain access to top educational platforms including Ko&ccedil; Academy, Cambly, Coursera etc.
 </li>
 <li>
 Ko&ccedil; Office Free: Work flexibly from any Ko&ccedil; office
 </li>
 <li>
 Ko&ccedil; Community Sports Club: Participate in sports, social, and cultural events, and recharge in green spaces with our exclusive Ko&ccedil; Community Sports Club
 </li>
 <li>
 Ko&ccedil; Family Program : Access special advantages from Ko&ccedil; Group companies, and include two family members in this exclusive program.
 </li>
 <li>
 Flextra Benefits: Customize your benefits with Flextra, including life insurance, shopping vouchers, check-ups, and individual retirement plans etc.
 </li>
 <li>
 Special Leave Days: Enjoy flexible leave days for your birthday, your child's milestones
 </li>
 <li>
 Social Support: Receive support for significant life events such as weddings, family expansions
 </li>
 </ul>
 
 
 
 
 
 🌐 Connect with us
 
 
 
 
 
 
 Web site: https://www.tokeninc.com/
 
 
 Linkedin:https://www.linkedin.com/company/tokeninc/
 
 
 Instagram: https://www.instagram.com/tokenfintech/
 
 
 YouTube:https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA
 
</div>

Operations Specialist/Senior Specialist

BRUNO ÇORAP TEKSTİL GIDA DIŞ TİC LTD ŞTİ

Social Media Specialist / Sosyal Medya Uzman&#305;Sorumluluklar<ul><li>Creative Content Specialist - &#304;&ccedil;erik &uuml;retimi</li><li>Graphic Designer - Grafik Tasar&#305;m</li><li>Sosyal medya i&ccedil;in video &amp; foto&#287;raf &ccedil;ekimi yapmak</li><li>Adobe After Effects, Adobe Premiere, CapCut gibi programlarla &ouml;zg&uuml;n i&ccedil;erikler kurgulamak</li><li>Stop Motion animasyon i&ccedil;erikleri haz&#305;rlamak</li><li>Canva veya Adobe tasar&#305;m ara&ccedil;lar&#305; ile g&ouml;rsel tasar&#305;mlar &uuml;retmek</li><li>Marka kimli&#287;ine uygun reklam i&ccedil;erikleri haz&#305;rlamak</li><li>Sosyal medya trendlerini takip ederek yarat&#305;c&#305; fikirler geli&#351;tirmek</li></ul>Aranan Nitelikler<ul><li>Vizyon sahibi, estetik bak&#305;&#351; a&ccedil;&#305;s&#305;na sahip, yarat&#305;c&#305;</li><li>&#304;&ccedil;erik &uuml;retimi konusunda deneyimli</li><li>Ak&#305;mlar&#305; ve sosyal medya algoritmalar&#305;n&#305; yak&#305;ndan takip eden</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, ayn&#305; zamanda ba&#287;&#305;ms&#305;z &ccedil;al&#305;&#351;abilen</li></ul>Ba&#351;vurular&#305;n&#305;z&#305; CV ve portfolyo ile birlikte hello@carnavalsocks.com yada +905367449718 &uuml;zerinden bekliyoruz.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 30.000,00TRY - 40.000,00TRY ayl&#305;k

Social Media Specialist / Sosyal Medya Uzmanı

GKN Powder Metallurgy

<div>
 
 
 JOB DESCRIPTION
 
 
 <ul>
 <li>
 Observing and collecting data&rsquo;s of lost times in OEE for overall operation and analyzing the data to identify root causes and create solutions for improving process,
 </li>
 <li>
 Collaborate in benchmark activities with global teams
 </li>
 <li>
 Define, plan, coordinate and follow up projects to implement new processes and equipment
 </li>
 <li>
 Preparing Work Instructions to standardize of production process and equipment&rsquo;s
 </li>
 <li>
 Defining SMART targets for production teams and controlling results with strict follow ups and audits
 </li>
 <li>
 Supporting cross-functional FMEA teams with exact outputs
 </li>
 <li>
 Providing production outputs to other responsible(s) for new investments &amp; CAPEX projects
 </li>
 <li>
 Understand global requirements and working with teams to reach expectations
 </li>
 <li>
 Weekly &amp; Monthly review meetings with global teams
 </li>
 <li>
 Implementing of Lean Production applications and mindset at shopfloor
 </li>
 <li>
 Analyses over customer demands and claims with using of Quality Core Tools (8D, Fishbones, 5WHY's etc.)
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Graduated from Engineering departments,
 </li>
 <li>
 Minimum 3 years of experience in a production companies,
 </li>
 <li>
 Excellent command of English (Currently active verbal and written English),
 </li>
 <li>
 Excellent knowledge in Automotive Core Tools (FMEA, SPC, MSA, APQP etc),
 </li>
 <li>
 Excellent knowledge in Problem Solving Tools (8D, tPS, A3, 5 Why, Fishbone, etc),
 </li>
 <li>
 Proficiency in MS Office programs,
 </li>
 <li>
 Completed military service for male candidates,
 </li>
 <li>
 Residing in Istanbul Europe side.
 </li>
 </ul>
 
 
</div>

Process Engineer (m/w/d)

AbbVie

<div>Company Description 
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn. 
Allergan Aesthetics | An AbbVie Company 
Job Description 
Clinical Specialist role at Allergan Aesthetics supports healthcare professionals in the safe and effective use of our products through tailored, in-clinic training and guidance. The Clinical Specialist will take ownership of their facilitation processes, managing, delivering, and continuously improving educational initiatives to meet evolving needs.
As Allergan Aesthetics, we are currently looking for experienced Clinical Specialist who will be located in Istanbul or Ankara.<ul><li>
Through the AMI (Allergan Medical Institute) program, deliver clinical facilitation, consultation and injection training to customers in a 1:1 setting.</li><li>
Work with AMI-Lead to determine clinical needs and provide facilitation to customers accordingly.</li><li>
Formulate clinical development plans for top accounts to be communicated and reviewed with the AMI Lead and sales team.</li><li>
Effectively articulate product differentiation of Allergan products and services versus the competitors.</li><li>
Maintain a high level of service through reliable and timely follow-up after any interaction with customers and Allergan medical trainers.</li><li>
Attendance at industry conferences, Allergan Medical Institute meetings to engage with customers, develop and improve yourself.</li><li>
Approximately 80% of time will be spent in the field.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in medical, dentistry or pharmacy,</li><li>
Minimum 3 years of experience within a sales or clinical specialist role within the pharmaceutical and/or medical device industry,</li><li>
Preferably experience in facilitation/training/coaching including event management, preparation and delivery of workshops and other training solutions,</li><li>
Fluent in English,</li><li>
Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships,</li><li>
Ability to provide tailored, value added solutions/advice to meeting customer needs,</li><li>
A valid driving license is required for this position.</li></ul> 

Additional Information<div></div> 
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html</div>

Clinical Specialist Allergan Aesthetics

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