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client development manager

Richemont

<div>Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
<h2 class="jobSectionHeader">1- REGIONAL CLIENT STRATEGY AND DEVELOPMENT. 
</h2> 
<ul><li>Define and deploy annual VIC and client development objectives per store within the territory, in alignment with HQ targets and Retail Manager direction (retain / upgrade / recruit).
</li></ul><ul><li>Map the regional High-End client landscape &mdash; tier distribution, geographic concentration, cross-door client opportunities &mdash; and set store-specific action plans accordingly.
</li></ul><ul><li>Identify the region's top-priority VIC relationships and personally invest in the highest-potential and most strategic, complementing store-level management.
</li></ul><ul><li>Partner with Couture teams to identify regional Couture prospects; ensure the regional network is equipped and motivated to deliver the Couture selling ceremony at the required standard.
</li></ul><ul><li>Provide strategic guidance on local market dynamics &mdash; competitor activity, cultural calendar, wealth migration &mdash; to support store directors in adapting their client approach.
</li></ul>Support the Head of VIC Relations with C-suite reporting on regional VIC and client development performance, flagging key relationship developments and commercial opportunities. Set a baseline of residents vs. tourists clients per door and define local recruitment target with clear strategy to achieve local clients objectives &amp; development. 
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2- RETAIL SUPPORT, TRAINING AND ORCHESTRATION. 
 
<ul><li>Serve as the primary interface between HQ client development strategy and store-level execution &mdash; cascading priorities, clarifying expectations, and troubleshooting implementation barriers.
</li></ul><ul><li>Design and deliver regional training programmes on VIC service standards, CRM best practices, outreach personalisation; adapt content to local market specificities when necessary with up-to-date training calendar
</li></ul><ul><li>Support stores management in new joiners onboarding on VICs development and service standards.
</li></ul><ul><li>Conduct regular store visits to audit clienteling practices, observe team behaviours, and deliver targeted coaching to store managers and Client Advisors.
</li></ul><ul><li>Identify high-potential talent within the retail network and support their development into future in-store client development roles or couture ambassadors.
</li></ul><ul><li>Coordinate with regional HR and Learning &amp; Development teams to integrate client development competencies into onboarding and performance frameworks.
 
</li>Own the regional A&amp;P budget allocated to VIC and commercial events &mdash; allocating resources across doors, managing forecasts, and reporting on spend vs. return in accordance with the Head of VIC Relations and Client Development. 
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3- REGIONAL ANIMATION &amp; CROSS-MARKET ACTIVATIONS. 
 
<ul><li>Propose and orchestrate a regional event calendar &mdash; covering in-store activations, cross-door moments, regional trunk shows, and previews &mdash; ensuring coherence with the HQ animation framework and local relevance, and ensuring a coherent annual planning with local happenings and business needs.
</li></ul><ul><li>Develop flagship regional client experiences that leverage Ala&iuml;a's brand territories.
</li></ul><ul><li>Define guest lists and engagement strategies for international Maison events (fashion shows, re-sees, dinners); manage client logistics in partnership with HQ &amp; Store management
</li></ul><ul><li>Personally host key client moments across the region, embodying the brand&rsquo;s values.
</li></ul>Liaise with local partners to ensure all events are executed to the highest experiential standard. 
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4- PARTNERSHIPS, BUSINESS PROVIDERS &amp; CLIENT RECRUITEMENT. 
 
<ul><li>Build and maintain a regional network of strategic business providers &mdash; private offices, luxury concierge services, stylists, cultural institutions, private members' clubs &mdash; capable of introducing qualified new clients to the Maison.
</li></ul><ul><li>Identify and formalise partnership frameworks with relevant regional players, reporting opportunities to the Head of VIC Relations and Client Development for brand-level validation and broader activation.
</li></ul><ul><li>Develop a systematic new client recruitment strategy for the region, including prospecting protocols, referral programmes, and community penetration plans for underserved client segments in line with the Ala&iuml;a codes and aesthetic.
</li></ul>Act as brand ambassador in key market environments &mdash; attending cultural and social events to represent Ala&iuml;a and naturally expand the house's relationship map. 
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5- DATA ANALYSIS &amp; REGIONAL REPORTING. 
 
<ul><li>Consolidate and analyse VIC and High-End client performance data across the regional store network &mdash; spend trends, tier migration, client acquisition costs, and activation ROI.
</li></ul><ul><li>Produce structured reviews for the Head of VIC Relations and Client Development and Local GM-Brand President: monthly performance dashboards, post-activation reviews, and annual strategic assessments.
</li></ul><ul><li>Identify regional patterns and anomalies in client data that signal commercial opportunity or relationship risk, and propose data-driven responses.
</li></ul><ul><li>Oversee CRM hygiene standards across all regional doors, establishing consistent protocols and holding store teams accountable for data quality.
</li></ul>Model budget scenarios and event ROI projections to support resource allocation decisions within the regional A&amp;P envelope. 
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CANDIDATE PROFILE
<h3 class="jobSectionHeader">Background
</h3>Minimum 8&ndash;10 years in luxury retail, with a clear trajectory that includes senior in-store roles (store management, department management, or senior client-facing position) &mdash; store experience at a high level is non-negotiable. 
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<ul><li>Demonstrated experience in a multi-door, regional, or network-level role within a luxury fashion, jewellery, watches, or lifestyle Maison.
</li></ul><ul><li>Proven ability to influence, coach, and align diverse store teams without direct line management authority.
</li></ul><ul><li>Solid command of CRM systems and regional data consolidation; ability to translate data into actionable strategy.
</li></ul>Prior exposure to budget management and A&amp;P accountability is strongly preferred. 
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</li></ul><h3 class="jobSectionHeader">Skills &amp; Attributes
</h3><ul><li>Strategic clarity combined with operational rigour &mdash; able to think at altitude and execute at ground level with equal precision.
</li></ul><ul><li>Natural leadership presence: inspires confidence in store directors and Client Advisors alike; leads through example, not authority.
</li></ul><ul><li>Deep market intelligence and relationship capital within the territory &mdash; existing networks in luxury, culture, and finance are an asset.
</li></ul><ul><li>Entrepreneurial mindset: proactively identifies opportunities, proposes solutions, and operates with a high degree of autonomy.
</li></ul><ul><li>Exceptional written and verbal communication; fluency in English &amp; Arabic required.
</li></ul><ul><li>Aesthetic alignment with the Ala&iuml;a universe &mdash; a genuine understanding of and connection to the house's philosophy of the body, craftsmanship, and cultural rootedness.
</li></ul><ul><li>Ability to travel to different markets in the region is necessary.
</li></ul>#Richemont #WeCraftTheFuture</div>

Regional VIC & Client Development Manager

Bulgari

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>The CRM &amp; Client Development Associate Manager is in charge of the end-to-end client journey within the market. In alignment with the Omnichannel manager the role will participate in shaping how clients build, experience and celebrate their relationship with the Maison throughout their lifetime.
Beyond driving CRM and Clienteling excellence, this position acts as the market's cultural ambassador, translating local client behaviors, rituals, aspirations and emotional expectations into strategic recommendations that influence the entire client ecosystem&mdash;from retail experience and architecture to merchandising, communications, events and training.
Working cross-functionally across Retail, Marketing, Merchandising, Training, Client Relations and HQ teams, this role orchestrates a seamless omnichannel experience that strengthens client loyalty, advocacy and lifetime value.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Key Responsibilities
Client Engagement Strategy &amp; Vision: Define with the Omnichannel Manager and execute the market's client engagement strategy, translating global vision into locally relevant, high-impact experiences across the entire client journey (acquisition, development, loyalty, advocacy). Own critical client KPIs including NPS, Client Lifetime Value, Loyalty, Engagement rates, Omnichannel interaction, and CRM performance.
Cultural Insights &amp; Advocacy: Act as the voice of the local client, deeply understanding market luxury culture, client expectations, and emerging trends. Provide strategic guidance to cross-functional teams (Retail, Marketing, VM, Training, etc.) to ensure all client-facing decisions reflect local cultural nuances.
CRM &amp; Clienteling Oversight: Drive the market's CRM and clienteling strategy. Oversee the clienteling calendar, campaign execution, and activation plans. Monitor performance, identify improvements, and disseminate best practices to optimize boutique teams' use of CRM tools and insights for business growth and client loyalty. Serve as the primary coordination point for all CRM and client engagement initiatives between local teams and Headquarters.
Client-Centric Ecosystem Development: Champion client-centricity across the organization. Partner with Retail, Marketing, Merchandising, Training, and other functions to embed client insights into strategic decisions, aligning teams around the shared ambition of creating exceptional experiences and long-term client value.
</div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>Senior professional with 7-10 years in luxury client engagement, CRM, and clienteling strategy development.
</li><li>Drives strategic client journey optimization, translating global brand vision into impactful local market experiences to enhance loyalty and business performance.
</li><li>Expert in leading CRM programs, optimizing omnichannel client experiences, and fostering a robust client-centric culture.
</li><li>Proven ability to leverage data analytics for performance improvement and influence cross-functional teams to achieve strategic client engagement objectives.
</li></ul></div><div><h3 class="jobSectionHeader">Additional information
</h3><ul><li>Client Relationship Management (CRM) Strategy &amp; Execution
</li><li>Clienteling Expertise
</li><li>Omnichannel Strategy &amp; Implementation
</li><li>Market &amp; Cultural Intelligence (Luxury Sector)
</li><li>Data Analysis &amp; Performance Monitoring (KPIs: NPS, CLTV, Loyalty)
</li><li>Strategic Planning &amp; Vision Setting
</li><li>Cross-functional Leadership &amp; Influence
</li><li>Stakeholder Management
</li><li>Program &amp; Campaign Management
</li><li>Communication &amp; Presentation Skills
</li><li>Business Acumen
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">BVLGARI
 
MAISON
 
</h2><div>Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
 
Through a pioneering vision, the company&rsquo;s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
 
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social &amp; Environmental Responsibility and giving back &ndash; to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.</div></div></div></div></div></div></div>

CRM & Client Development Associate Manager

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
 
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. 
 
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Boutique Manager is the ambassador of the Maison and the guardian of its heritage, savoir-faire and standards of excellence. They lead the boutique as a business owner, with client development at the heart of the role: building, enriching and activating a high-value client database, cultivating enduring relationships with High Jewelry clients and VICs (Very Important Clients), and elevating every interaction into a memorable Maison experience. They achieve ambitious sales targets across High Jewelry, Fine Jewelry and Bridal, develop and inspire a team of client advisors, and ensure impeccable adherence to the Maison's guidelines, ceremonies and boutique processes.<h5 class="jobSectionHeader">
Key Responsibilities</h5>
Client Development &amp; Database Building<ul><li>Own the boutique's client development strategy: define and drive an annual clienteling plan with clear objectives for new client recruitment, retention, reactivation and upselling across all product pillars.</li><li>Build and continuously enrich the client database: ensure systematic, qualitative data capture at every touchpoint (profile, preferences, important dates, gifting occasions, purchase history, lifestyle) and maintain the highest standards of data accuracy and confidentiality.</li><li>Segment and activate the database: analyse the client portfolio (VIC / VIP / prospects / sleeping clients) and orchestrate personalised outreach cadences, one-to-one appointments, private viewings and follow-up rituals for each segment.</li><li>Personally manage and grow a portfolio of top-tier clients and High Jewelry prospects, acting as their trusted advisor for significant acquisitions, commissions and special orders.</li><li>Proactively prospect new high-net-worth clients through networking, referrals, partnerships (hospitality, private banking, art and lifestyle circles) and local community presence, converting them into loyal Maison clients.</li><li>Lead the boutique's participation in client events, High Jewelry presentations, trunk shows and Maison activations &ndash; from target guest lists drawn from the database to post-event follow-up and conversion tracking.</li><li>Set individual clienteling objectives for each client advisor (data capture rate, appointments, reactivations, retention) and review performance in weekly one-to-ones.</li></ul>
Drive the Business<ul><li>Lead by example and embody the Maison's values, heritage and philosophy in every interaction with clients and team members.</li><li>Define, execute and monitor the boutique action plan to achieve sales targets and KPIs, with particular attention to sales mix across High Jewelry, Collections, Classic and Bridal.</li><li>Monitor key clienteling KPIs &ndash; retention rate, repurchase rate, average transaction value, VIC contribution, data capture quality &ndash; and take corrective action.</li><li>Stay ahead of High Jewelry market trends, competitor activity and local client dynamics, sharing structured feedback with the back-office and merchandising teams.</li><li>Think omnichannel by leveraging every point of contact &ndash; boutique, distance selling, digital clienteling tools and e-commerce &ndash; to serve clients wherever they are.</li></ul>
Team Leadership &amp; Development<ul><li>Provide the team with a clear vision of the boutique's ambition and the central role of client development in achieving it.</li><li>Identify, recruit, develop and retain talents with strong clienteling instincts and genuine passion for jewelry, gemology and craftsmanship.</li><li>Coach client advisors on the art of clienteling: discovery, storytelling around the Maison's creations, handling of precious pieces, negotiation and long-term relationship building.</li><li>Create a positive environment built on trust, respect and fairness, and represent the team's voice with leadership and HR.</li><li>Promote a growth mindset through the Group's learning platforms, and ensure development plans and performance improvement plans are discussed and documented transparently.</li></ul>
Client Experience<ul><li>Guarantee a flawless, warm and highly personalised Maison experience for every visitor, in line with the Maison's ceremony of sale and hospitality standards.</li><li>Champion the clienteling approach and tools across the team, with a focus on VICs &ndash; leveraging client data to anticipate needs, personalise gestures and create surprise-and-delight moments.</li><li>Recruit new clients and convert them into loyal advocates of the Maison through excellence of experience, consistent follow-up and genuine relationship building.</li><li>Handle sensitive client situations, special orders, bespoke requests and after-sales care with discretion and the highest service standards.</li></ul>
Operational Excellence<ul><li>Ensure all sales, security and operational policies and procedures are followed, with the rigour required for high-value inventory (stock counts, handling of precious pieces, certificates and documentation).</li><li>Ensure e-commerce and distance-selling orders are prepared within SLAs with no pending fulfilment actions.</li><li>Leverage available technology (clienteling app, CRM, OMS, Business WhatsApp) to support client development in and outside the boutique, and ensure the team is fully trained on these tools.</li><li>Maintain impeccable visual merchandising per the Maison's guidelines, ensuring displays honour the creations and support the sales strategy.</li><li>Ensure full compliance with legal, safety, security, retail operations and HR guidelines (including KYC/AML requirements applicable to high-value transactions), escalating any concern promptly.</li><li>Plan floor coverage using traffic history and appointment scheduling to guarantee availability for booked client appointments and walk-ins alike.</li></ul>
What you&rsquo;ll need to succeed
<ul><li>Proven Boutique Manager experience within the luxury jewellery or watches industry, with an established network and client database in the UAE luxury market.</li><li>
Strong clienteling and CRM expertise, with a proven track record of building, developing and leveraging a high-value client database within the UAE market.</li><li>
Commercially driven, with the ability to analyse business performance, achieve ambitious sales targets and inspire a high-performing team.</li><li>
An engaging and relationship-focused leader, confident in building lasting relationships with VIP and High Jewelry clients while coaching teams to deliver the Maison's standards of excellence.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Boutique Manager - De Beers, Dubai

neo immigration consultants - fzco

Sales Manager / General Manager &ndash; Furniture Manufacturing | Joinery | Interior Fit-OutAbout the RoleWe are seeking an experienced and results-driven Sales Manager / General Manager to lead our sales and business development operations within the Furniture Manufacturing, Joinery, and Interior Fit-Out industry.The ideal candidate will have a proven track record of driving business growth, developing strategic client relationships, managing high-value projects, and achieving ambitious sales targets within the UAE market.Key Responsibilities<ul><li>Develop and execute strategic sales and business development plans to achieve company objectives.</li><li>Identify and secure new business opportunities within the residential, commercial, hospitality, retail, and corporate sectors.</li><li>Build and maintain strong relationships with architects, interior designers, consultants, developers, contractors, and key decision-makers.</li><li>Manage the complete sales cycle, including lead generation, client meetings, presentations, proposal preparation, negotiations, and contract closure.</li><li>Collaborate with estimation, design, production, procurement, and project teams to ensure smooth project execution and client satisfaction.</li><li>Monitor market trends, competitor activities, and emerging business opportunities.</li><li>Prepare sales forecasts, business reports, and pipeline updates for senior management.</li><li>Lead, mentor, and motivate the sales team to achieve individual and team performance targets.</li><li>Ensure exceptional customer service throughout the project lifecycle, from initial inquiry to project handover.</li><li>Represent the company at networking events, exhibitions, and industry meetings to strengthen brand presence.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Sales, Marketing, or a related field.</li><li>Minimum 5 years of UAE experience in a Sales Manager, Business Development Manager, or General Manager role within Furniture Manufacturing, Joinery, Interior Fit-Out, or Building Materials.</li><li>Proven track record of consistently achieving or exceeding sales targets.</li><li>Strong network with architects, consultants, developers, contractors, and interior design firms across the UAE.</li><li>Excellent leadership, communication, presentation, negotiation, and relationship management skills.</li><li>Strong commercial awareness and strategic business development expertise.</li><li>Proficiency in Microsoft Office; experience with CRM and ERP systems is an advantage.</li><li>Valid UAE Driving License is mandatory.</li></ul>Preferred Skills<ul><li>Strong understanding of furniture manufacturing processes, joinery works, and interior fit-out projects.</li><li>Ability to manage multiple high-value client accounts and business opportunities.</li><li>Excellent problem-solving, decision-making, and team leadership skills.</li><li>Strong analytical, forecasting, and reporting capabilities.</li><li>Ability to work under pressure and achieve challenging business targets.</li></ul>Benefits<ul><li>Competitive benefits package.</li><li>Career growth and leadership opportunities.</li><li>Dynamic and collaborative work environment.</li><li>Opportunity to work on premium residential, commercial, hospitality, and corporate projects across the UAE.</li></ul>If you are a highly motivated sales leader with extensive UAE experience in furniture manufacturing, joinery, or interior fit-out, we invite you to apply and become part of our growing team.Pay: AED17,000.00 - AED18,000.00 per monthApplication Question(s):<ul><li>Do you have at least 5 years of UAE experience in sales leadership within furniture manufacturing, joinery, or interior fit-out? Please describe the projects and products you've handled.</li><li>What types of clients have you worked with, and do you have an existing network of architects, consultants, developers, contractors, or interior designers in the UAE?</li><li>What was your annual or monthly sales target in your previous role, and what percentage of that target did you achieve?</li><li>Have you led a sales team and managed the complete sales cycle&mdash;from business development and client acquisition to negotiation, contract signing, and project handover?</li></ul>Work Location: In person

Sales Manager & GM (Furniture Manufacturing , Joinery & Interior Fitout)

WebCastle Technologies L.L.C

Job Title: Business Development Manager &ndash; IT Software SalesAbout WebCastle Technologies L.L.C. WebCastle Technologies is a Dubai-based IT software and digital solutions company serving clients across the UAE. We help businesses grow through custom software, web, and digital transformation solutions, and we're expanding our sales team to support that growth.About the Role We are looking for an experienced Business Development Manager to drive B2B sales of our IT software and digital service offerings. You will own the full sales cycle &mdash; from prospecting and lead generation through to negotiation and deal closure &mdash; while building long-term relationships with clients across the UAE market.Key Responsibilities<ul><li>Identify and generate new business opportunities to expand the client base</li><li>Drive B2B sales for IT software solutions and digital services</li><li>Manage the complete sales cycle: lead generation, pitching, negotiation, and closing</li><li>Build and maintain strong, long-term client relationships</li><li>Consistently meet or exceed monthly and quarterly sales targets</li><li>Collaborate with internal technical and delivery teams to ensure client requirements are met</li><li>Prepare sales reports, forecasts, and pipeline updates for management</li></ul>Requirements<ul><li>4&ndash;5 years of experience in IT Software Sales or Business Development</li><li>Strong track record of achieving/exceeding sales targets in a B2B environment</li><li>Excellent communication, negotiation, and presentation skills</li><li>Experience managing the full sales cycle and client relationships</li><li>UAE market experience preferred</li><li>Immediate joiners preferred</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives</li><li>Opportunity to work with a growing IT solutions company in Dubai</li><li>Career growth and professional development opportunities</li></ul>Employment Type: Full-time Location: Dubai, UAE (On-site)Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>How much experience do you have in lead generation?</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Work Location: In person

Business Development Executive (IT & Softwares)

Element MEA

<div>
 element MEA is supporting a well-established Dubai-based integrated creative agency in appointing an experienced Social Media Manager.
 
 
 The agency works with leading government, corporate and consumer brands across the UAE and wider GCC. Its capabilities span advertising, experiential marketing, brand communications, social media, digital campaigns, content production and large-scale activations.
 
 
 The successful candidate will join a multidisciplinary agency environment and manage the complete social media function for a portfolio of client accounts.
 
 
 The agency's identity will be shared with shortlisted candidates during the recruitment process.
 
 
 Role Purpose
 
 
 The Social Media Manager will lead the planning, management and continuous improvement of social media activity for assigned client accounts.
 
 
 Acting as an extension of each client's marketing team, the role holder will develop social media strategies, manage content planning, oversee campaign execution and use performance insights to achieve defined communication and business objectives.
 
 
 The position combines social media strategy, content leadership, community management, paid-media coordination, influencer marketing, client advisory and performance analytics.
 
 
 Working closely with Client Servicing, Strategy, Creative, Production, Media and Project Management teams, the Social Media Manager will ensure that social media is integrated into every stage of a campaign&mdash;from concept development and content production through publishing, community engagement and post-campaign analysis.
 
 
 Key Responsibilities
 
 
 Social Media Strategy
 
 
 <ul>
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 Develop annual, quarterly and campaign-specific social media strategies for assigned client accounts.
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 Build platform-specific strategies aligned with client business objectives, audience behaviour and marketing priorities.
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 Recommend the appropriate channel mix, content pillars, publishing cadence and engagement approach.
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 Translate wider brand and marketing strategies into practical social media plans.
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 Present strategies, recommendations and campaign opportunities to clients and internal teams.
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 Regularly review and refine strategies based on platform changes, audience insights and campaign performance.
 
 
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 Campaign Planning and Integrated Marketing
 
 
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 Develop social media campaigns that support wider advertising, experiential, digital, PR and activation initiatives.
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 Collaborate with Strategy and Creative teams to strengthen the role of social media within integrated campaigns.
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 Create detailed campaign rollout plans across multiple platforms and audience segments.
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 Ensure online content supports and amplifies on-ground events, activations and brand experiences.
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 Identify real-time content and audience-engagement opportunities during live campaigns and events.
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 Coordinate campaign timelines, deliverables, approvals and publishing schedules.
 
 
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 Content Planning and Management
 
 
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 Develop monthly and campaign-specific content calendars aligned with client priorities and marketing objectives.
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 Prepare clear creative briefs for Designers, Copywriters, Photographers, Videographers, Animators and Motion Designers.
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 Manage content development from initial concept through production, approval and publishing.
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 Ensure content is platform-native, audience-focused and consistent with client brand guidelines.
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 Maintain the appropriate balance between planned, reactive, educational, promotional and engagement-led content.
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 Review content for accuracy, quality, tone, platform suitability and cultural relevance.
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 Manage multiple client accounts while maintaining consistency and meeting deadlines.
 
 
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 Community Management
 
 
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 Oversee daily community engagement across client social media channels.
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 Respond to comments, direct messages, enquiries and audience interactions in line with approved guidelines.
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 Develop response frameworks and escalation procedures for sensitive or high-risk issues.
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 Monitor online sentiment, customer feedback and emerging reputational risks.
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 Escalate complaints, crises or potentially damaging conversations promptly.
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 Develop engagement initiatives that encourage meaningful audience participation and community growth.
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 Ensure community management reflects each brand's tone of voice and service standards.
 
 
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 Paid Social and Media Coordination
 
 
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 Collaborate with media specialists to plan and execute paid social media campaigns.
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 Recommend campaign objectives, audience targeting, budget allocation, creative formats and platform selection.
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 Ensure alignment between organic content strategies and paid-media activity.
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 Monitor campaign performance and recommend adjustments to improve reach, engagement, leads or conversions.
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 Coordinate the development of campaign assets required for different audiences, placements and media formats.
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 Support testing of messaging, creative formats, audiences and calls to action.
 
 
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 Influencer and Creator Marketing
 
 
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 Identify influencers and content creators who are relevant to campaign objectives and brand positioning.
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 Manage influencer shortlisting, assessment, onboarding, briefing, approvals and content delivery.
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 Coordinate contracts, timelines, deliverables and internal or client approvals with the relevant teams.
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 Build productive, long-term creator relationships that benefit client brands.
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 Monitor influencer content for quality, brand alignment, compliance and authenticity.
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 Measure influencer performance, audience quality and campaign return on investment.
 
 
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 Performance Analysis and Reporting
 
 
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 Develop performance dashboards for assigned client accounts.
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 Monitor key metrics including reach, impressions, engagement, audience growth, conversions, click-through rate, cost per result, CPM and return on investment.
 </li>
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 Prepare monthly, quarterly and campaign-specific performance reports.
 </li>
 <li>
 Move beyond reporting numbers by clearly explaining what changed, why it changed and what should happen next.
 </li>
 <li>
 Present results and recommendations confidently to clients.
 </li>
 <li>
 Use performance insights to improve content, targeting, platform investment and future campaign planning.
 </li>
 <li>
 Establish relevant benchmarks for each client, platform and campaign type.
 
 
 </li>
 </ul>
 Client Partnership
 
 
 <ul>
 <li>
 Act as a trusted social media advisor to assigned clients.
 </li>
 <li>
 Participate in planning meetings, campaign reviews, workshops and content discussions.
 </li>
 <li>
 Understand each client's commercial priorities, audience challenges and approval processes.
 </li>
 <li>
 Educate clients on platform developments, audience behaviour, emerging trends and digital opportunities.
 </li>
 <li>
 Manage client expectations regarding timelines, approvals, content performance and platform limitations.
 </li>
 <li>
 Identify opportunities to expand social media, content, influencer and integrated marketing services.
 </li>
 <li>
 Build strong relationships while maintaining professional boundaries and clear accountability.
 
 
 </li>
 </ul>
 Cross-Functional Leadership
 
 
 <ul>
 <li>
 Work closely with Client Servicing, Creative, Strategy, Production, Media and Project Management teams.
 </li>
 <li>
 Ensure briefs, timelines, approvals and accountabilities are clearly communicated.
 </li>
 <li>
 Provide constructive feedback that improves creative work while respecting specialist expertise.
 </li>
 <li>
 Support junior social media and community-management team members where required.
 </li>
 <li>
 Contribute to agency pitches, new-business proposals and social media audits.
 </li>
 <li>
 Promote strong working practices, documentation and knowledge-sharing across the team.
 
 
 </li>
 </ul>
 Core Competencies
 
 
 
 Social Media Strategy
 
 
 
 Builds platform-specific strategies that connect audience behaviour with business and communication objectives.
 
 
 
 Campaign Management
 
 
 
 Plans and manages integrated social media campaigns from concept development through reporting.
 
 
 
 Content Leadership
 
 
 
 Oversees content planning, briefing, creation, publishing and continuous optimization.
 
 
 
 Client Management
 
 
 
 Builds trusted relationships and provides clear, commercially relevant advice to client marketing teams.
 
 
 
 Community Building
 
 
 
 Develops engaged online communities while protecting brand reputation and customer experience.
 
 
 
 Analytics and Performance
 
 
 
 Interprets campaign data and converts insights into practical actions and recommendations.
 
 
 
 Collaboration
 
 
 
 Works effectively with creative, strategy, production, media, client servicing and project management teams.
 
 
 
 Innovation
 
 
 
 Introduces relevant content formats, platform features, creative opportunities and digital trends.
 
 
 
 Commercial Awareness
 
 
 
 Understands how social media contributes to brand growth, customer acquisition, engagement and business performance.
 
 
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Four to seven years of experience in social media management within an integrated, digital, creative or advertising agency.
 </li>
 <li>
 Proven experience managing social media activity for multiple brands or large client accounts.
 </li>
 <li>
 Strong understanding of Meta, LinkedIn, TikTok, YouTube, X, Snapchat and emerging platforms.
 </li>
 <li>
 Experience using tools such as Meta Business Suite, Meta Ads Manager, LinkedIn Campaign Manager, Google Analytics, Hootsuite, Sprout Social, Later or similar platforms.
 </li>
 <li>
 Experience working with influencers, content creators, paid-media teams and integrated campaigns.
 </li>
 <li>
 Strong presentation, reporting and client-management skills.
 </li>
 <li>
 Excellent written and verbal English.
 </li>
 <li>
 Arabic communication capability is highly desirable.
 </li>
 <li>
 Experience managing government, corporate, retail, hospitality, lifestyle or consumer-brand accounts would be advantageous.
 </li>
 </ul>
</div>

Social Media Manager

OneClickDrive.com

OneClickDrive is on the hunt for a Sales Account Manager capable of catering to our existing clients, upsell . A dynamic, driven individual with local Dubai experience in sales and business development is essential. Outdoor sales would be the key responsibility alongside client management. Those with online sales background would be preferred.Experience with customer management .Position: Sales Account ManagerRequired Experience, Skills and Qualifications<ul><li>Minimum 3 years of Account Management and business development experience</li><li>Experienced in Business development with Corporate Customers</li><li>Proven track record in achieving sales / business results</li><li>Has an aptitude to develop, set &amp; execute a sales strategy and rolling sales plans</li><li>Strong analytical and problem solving skills, especially the ability to handle difficult clients</li><li>Exemplary verbal and written communication skills, with the ability to communicate technical information to a non-technical audience</li><li>Analyze customer requirements, create solutions proposals, and give presentations at the customer's premises</li><li>Proficient to present at senior level</li><li>Professional fluency in Arabic and English language</li></ul>Responsibilities<ul><li>Identify, plan and execute sales related activities to sign up new clients</li><li>Pro-actively seeks new business for the company by arranging meetings with prospective clients</li><li>Cold calling new clients and maintaining database of prospective clients.</li><li>Perform demonstrations of companies products at meetings and communicate the benefits of clients joining the company portal</li><li>Prepare client contracts, invoices, receipts and manage payments and maintenance of client accounts</li><li>Maintain existing clients with regular client visits.</li><li>Build a good long-term rapport with existing clients and keep them updated on new features and how they can improve their performance in the market</li><li>Renew client contracts and up-sell clients by selling additional offerings</li><li>Promote the company through local marketing initiatives</li></ul>Job Type: Full-timePrerequisites:<ul><li>Sales: 3 years in Dubai</li><li>Valid UAE Driving License</li><li>Online Media Sales (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Salary &amp; Benefits<ul><li>Upto AED 5000 to 8000 + commission .</li><li>Very Attractive Commission Structure</li><li>Standard UAE benefits: Medical Visa, Travel Ticket, etc.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>mention the name of online solution that you used to sell</li></ul>Experience:<ul><li>Sales of ERP , online solution etc: 2 years (Preferred)</li><li>Sales: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>Driver's License in UAE (Preferred)</li></ul>Work Location: In person

Sales Account Manager

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