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client relations executive

SNAP14 Production

<div>
 As the face of SNAP14 to our clients, the Client Relations Executive plays a pivotal role in creating and nurturing relationships, ensuring satisfaction, and driving growth within client accounts. This position is designed for someone who thrives on people interaction, understands the rhythm of production, and represents SNAP14&rsquo;s signature dependability and elegance in every exchange.
 
 
 The Client Relations Executive is responsible for creating, nurturing and maintaining strong relationships with potential, new and existing clients, ensuring high satisfaction levels, and strategically managing client communication, referrals, and engagement initiatives. While this role does not involve creating a client relations strategy, it requires a strategic mindset to ensure that all client interactions and brand messaging efforts align with SNAP14&rsquo;s luxury and exclusive positioning.
 
 
 The Client Relations Executive ensures that every client experience is seamless, positive, and aligned with SNAP14&rsquo;s values of communication, initiative, dependability, teamwork and results-orientation. This role bridges creative, marketing, and production teams, ensuring that client expectations are not only met but exceeded and that relationships evolve into long-term partnerships.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Relations &amp; Experience Management
 
 
 - Act as the primary point of contact for all client-related matters, ensuring seamless communication and high satisfaction.
 
 - Maintain 80% direct client engagement quarterly through personalized check-ins, informal follow-ups, and strategic touchpoints.
 
 - Maintain a deep understanding of each client&rsquo;s brand, preferences, and ongoing needs to anticipate support and offer tailored solutions.
 
 - Develop and oversee client onboarding experiences, including welcome letters, gifting strategies, and VIP treatment.
 
 - Own the whole client journey experience from potential deal to post project followup. This will include receiving briefs, conducting client meetings, facilitating payments and completing client agreements.
 
 - Prepare and negotiate project estimates and proposals as the clients advocate.
 
 - Manage client satisfaction surveys, referrals, and engagement reports, ensuring continuous improvement.
 
 - Plan and execute client retention initiatives, including wrap-up dinners, project gifting, and ongoing relationship-building activities.
 
 - Ensure client feedback is collected, analyzed, and used to optimize services while maintaining a luxury brand image.
 
 - Maintain clear and up-to-date records of all client communications, feedback, and project details within SNAP14&rsquo;s CRM system.
 
 
 
 Client Communication &amp; Quality Assurance
 
 
 - Act as the final internal checkpoint for project deliverables &mdash; ensuring alignment with brand tone, creative direction, and client expectations before submission.
 
 - Monitor and maintain internal quality control standards across all departments for matters that impact the client relationships.
 
 - Review deliverables (stills, motion, edits, etc.) for quality, accuracy, and attention to detail.
 
 - Ensure that all client-facing communication aligns with SNAP14&rsquo;s high-end branding and service excellence.
 
 - Oversee smooth communication protocols, ensuring quick response times, availability, and clear messaging.
 
 - Push internal teams (production, finance, and GM) to stay within budget and ensure projects meet client expectations.
 
 - Ensure that clients are protected from internal challenges, controlling the environment to maintain a positive experience.
 
 - Work closely with the production team to guarantee a plan B is always in place for project logistics, transportation, and accommodations.
 
 
 
 Client Referrals &amp; Relationship Expansion
 
 
 - Strengthen existing client relationships by identifying new opportunities for collaboration, repeat business, and referrals.
 
 - Develop a structured approach for client referrals, ensuring consistent referrals per year.
 
 - Proactively search for and engage with potential ideal clients.
 
 - Schedule follow-up meetings at project completion to foster long-term engagement and client expansion opportunities.
 
 - Proactively identify upselling and cross-selling opportunities, ensuring clients are aware of SNAP14&rsquo;s full range of services.
 
 - Maintain and update the client tracking system, ensuring accurate records of engagement and relationship history.
 
 
 
 Brand Marketing &amp; PR Support
 
 
 - Work with the marketing team to enable brand communication efforts, ensuring that all client touchpoints, marketing materials, and PR activities reflect the brand&rsquo;s positioning.
 
 - Work with the marketing team to ensure that brand messaging remains consistent, compelling, and results-driven.
 
 - Assist the marketing team on the public relations efforts, including influencer partnerships, media placements, and brand storytelling initiatives.
 
 - Represent SNAP14 at industry networking events, client meetings, and partnership engagements.
 
 - Support leadership in identifying high-value PR, media, and award opportunities to elevate SNAP14&rsquo;s industry presence.
 
 
 
 Collaboration with Internal Teams
 
 
 - Provide strategic input to the marketing team on brand messaging and storytelling approaches.
 
 - Guide the marketing team to ensure client communication strategies are aligned with our clients.
 
 - Work with marketing to ensure all client communication, marketing campaigns, and brand initiatives drive long-term client loyalty and engagement.
 
 
 
 
 Our Company Values:
 
 
 Dependability: Delivering consistent and reliable results in every task.
 
 Teamwork: Collaborating effectively to achieve shared goals.
 
 Communication: Ensuring clarity and transparency in all interactions.
 
 Initiative: Proactively identifying opportunities for improvement.
 
 Results Orientation: Striving for impactful and measurable outcomes.
 
 
 
 
 Why Join SNAP14?
 
 
 At SNAP14, we create compelling, high-end visual content for the fashion, beauty, luxury, and lifestyle industries. As the Client Relations Executive, you will play a pivotal role in nurturing client relationships and ensuring the company&rsquo;s premium positioning in the market. If you are passionate about client experience, relationship management, and high-end marketing, this role is for you.
 
 
 
 Requirements
 
 
 
 Skills &amp; Competencies:
 
 
 - Strong client relationship management skills, with experience in luxury, fashion, or high-end industries.
 
 - Ability to think strategically while focusing on executional excellence in client communication and brand positioning.
 
 - Excellent communication, interpersonal, and negotiation skills, ensuring positive long-term client relationships.
 
 - Understanding of PR, influencer marketing, and industry networking, ensuring maximum brand visibility.
 
 - Proven experience in client engagement, referral generation, and retention initiatives.
 
 - Exceptional attention to detail, ensuring all client interactions reflect SNAP14&rsquo;s commitment to excellence.
 
 - High level of discretion and professionalism, particularly when handling VIP and high-profile clients.
 
 
 
 
 
 Requirements:
 
 
 - 3&ndash;5 years of experience in client servicing, production coordination, or account management preferably within a high-end industry.
 
 - Strong background in client experience, client gifting strategies, VIP relationship management, and high-touch service models.
 
 - Eye for detail with a high standard for quality and consistency.
 
 - Highly organized with strong follow-up and problem-solving skills.
 
 - Fluent in English (written and verbal); proficiency in Arabic and other languages are a plus.
 
 - Proficient in CRM and workflow management tools (Zoho preferred).
 
 - Proven ability to manage client satisfaction tracking, quality assurance protocols, and retention strategies.
 
 
 
 Benefits
 
 
 Mobile phone line
 
 ADSL package
 
 Unlimited Personal Time Off after 3 months
 
 Ability to request remote working days after 3 months
 
 Annual employee profit share
 
 Health insurance
 
 Social Insurance
 
 Ability to apply for the Professional Growth Program after 1 year
 
 
 
 
</div>

Client Relations Executive

Talent 360 ME

<div>
 
 Fresh Customer Experience Executive
 
 
 
 📍
 
 Cairo, Down Town
 
 
 | Full-Time
 
 
 
 
 Work Conditions
 
 
 🕘 Working Hours: 9:00 AM &ndash; 5:30 PM
 
 
 
 
 About SRV Spaces
 
 
 
 SRV Spaces is a leading workspace solutions company that designs, furnishes, and manages modern office environments. We combine creativity, innovation, and operational excellence to deliver seamless end-to-end experiences for our clients.
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Fresh Customer Experience Executive
 
 to join our growing team. The ideal candidate is passionate about people, detail-oriented, and eager to learn how to deliver outstanding customer service in a dynamic environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in managing the full client journey &mdash; from onboarding to after-sales support.
 </li>
 <li>
 Communicate effectively with clients to ensure their needs are met and expectations are exceeded.
 </li>
 <li>
 Coordinate with internal teams (Sales, Operations, Design, and Finance) to ensure smooth project delivery.
 </li>
 <li>
 Collect feedback from clients and support continuous service improvements.
 </li>
 <li>
 Maintain accurate records of client interactions and ensure timely follow-up.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 0&ndash;1 year of experience in Customer Experience, Customer Service, or a similar field.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Positive attitude, adaptability, and eagerness to learn.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 
 
 
 </li>
 </ul>
 📧
 
 To Apply:
 
 Send your CV to
 
 hr@srvspaces.com
 
</div>

Customer Experience

Classera

<div>
 
 Role Overview
 
 
 
 We are seeking a
 
 discreet, detail-driven, and highly organized Executive Assistant
 
 to support senior leadership in a fast-paced
 
 Venture Capital / Private Equity
 
 environment.
 
 
 This role requires strong business acumen, exceptional communication skills, and the ability to manage complex scheduling, investor relations coordination, and deal-related administrative processes with the utmost confidentiality and precision.
 
 
 You will serve as the
 
 operational right hand
 
 to the Managing Partner, ensuring efficient day-to-day management of time, meetings, communications, and follow-ups &mdash; while maintaining a clear understanding of the firm&rsquo;s portfolio, investments, and ecosystem.
 
 
 
 Key Responsibilities
 
 
 
 
 Executive &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Manage complex calendars, meeting schedules, investor calls, and travel logistics (domestic and international).
 </li>
 <li>
 Prepare agendas, briefing notes, and key talking points ahead of partner meetings and board discussions.
 </li>
 <li>
 Handle confidential correspondence, investor communication, and follow-ups with professionalism and discretion.
 </li>
 <li>
 Draft, proofread, and format investment memos, presentations, and client communications.
 </li>
 <li>
 Maintain filing systems for NDAs, deal documents, and portfolio company updates.
 
 
 </li>
 </ul>
 
 Investor Relations &amp; Deal Coordination
 
 
 
 <ul>
 <li>
 Coordinate investor communications, quarterly reporting, and data room updates.
 </li>
 <li>
 Support due diligence processes &mdash; organizing materials, tracking submissions, and liaising with portfolio company contacts.
 </li>
 <li>
 Maintain contact databases (CRM) for investors, co-investors, and portfolio executives.
 </li>
 <li>
 Assist in scheduling and coordinating roadshows, pitch events, and industry conferences.
 
 
 </li>
 </ul>
 
 Operational &amp; Strategic Support
 
 
 
 <ul>
 <li>
 Act as a bridge between the leadership team and internal/external stakeholders, ensuring smooth information flow.
 </li>
 <li>
 Track key deadlines, action items, and deliverables across ongoing deals and firm initiatives.
 </li>
 <li>
 Support firm-wide initiatives such as annual general meetings, offsites, and investor networking events.
 </li>
 <li>
 Assist with expense tracking, vendor coordination, and basic finance or compliance documentation as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 5+ years of experience as an Executive Assistant, ideally in a Venture Capital, Private Equity, Investment Banking, or Family Office environment.
 </li>
 <li>
 Strong understanding of financial and investment terminology.
 </li>
 <li>
 Excellent command of English (Arabic is an advantage).
 </li>
 <li>
 Advanced proficiency with MS Office Suite, Google Workspace, and CRM tools (Affinity, HubSpot, or Salesforce).
 </li>
 <li>
 Proven ability to handle confidential and sensitive information with integrity.
 </li>
 <li>
 Highly organized, proactive, and able to work under pressure in a dynamic setting.
 
 
 </li>
 </ul>
 
 Key Attributes
 
 
 
 <ul>
 <li>
 Exceptional attention to detail and time management.
 </li>
 <li>
 Emotionally intelligent communicator; professional yet approachable demeanor.
 </li>
 <li>
 Strong commercial awareness and understanding of investor dynamics.
 </li>
 <li>
 Able to anticipate needs, think ahead, and prioritize effectively.
 </li>
 <li>
 Comfortable interacting with high-net-worth individuals, investors, and executives.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive compensation package with performance-based bonus.
 </li>
 <li>
 Exposure to senior leadership, investors, and high-growth portfolio companies.
 </li>
 <li>
 A fast-moving, intellectually stimulating environment at the intersection of finance, innovation, and entrepreneurship.
 </li>
 <li>
 Opportunities for professional growth within the investment ecosystem.
 </li>
 </ul>
</div>

Executive Assistant

<div>
 SNAP14 is seeking a Brand Marketing Executive to steward the brand&rsquo;s presence across every touchpoint. This role is dedicated to amplifying awareness, driving meaningful industry engagement, and supporting inbound growth through elevated brand marketing and communication initiatives.
 
 
 As the strategic sales and marketing mind of the team, the Brand Marketing Executive ensures that every campaign, message, and client interaction reflects SNAP14&rsquo;s luxury positioning and distinctive voice. While not responsible for developing marketing strategy, this role requires a deeply strategic mindset and someone who understands how to translate brand direction into action that protects and enhances SNAP14&rsquo;s reputation.
 
 
 The ideal candidate brings a refined understanding of brand positioning, PR, sales funnel planning and marketing execution, ensuring the brand maintains its premium, international-standard presence. Working closely with the Creative Content Specialist and Account-Based Marketing Automation &amp; Intelligence Specialist, they orchestrate cohesive campaigns that express SNAP14&rsquo;s elegance, dependability, and modern chic.
 
 
 
 Key Responsibilities:
 
 
 
 
 Brand Marketing &amp; Strategy Execution
 
 
 <ul>
 <li>
 Translate brand strategy into actionable marketing initiatives that strengthen SNAP14&rsquo;s position as a leading luxury creative production agency.
 
 </li>
 <li>
 Design, oversee, and continuously refine the sales funnel and client journey, ensuring every touchpoint reflects SNAP14&rsquo;s dependability, elegance, and international standards.
 
 </li>
 <li>
 Plan and manage marketing campaigns that support lead generation, conversion, and client retention goals.
 
 </li>
 <li>
 Ensure every campaign reinforces the brand&rsquo;s visual identity, tone of voice, and positioning in line with SNAP14&rsquo;s values.
 
 
 
 </li>
 </ul>
 
 Client Journey &amp; Experience Design
 
 
 <ul>
 <li>
 Strategically map and manage the client journey across marketing, sales, and post-project phases.
 
 </li>
 <li>
 Collaborate with the Client Relations Executive to ensure consistent and high-quality client experiences at each interaction.
 
 </li>
 <li>
 Identify opportunities to enhance brand engagement through storytelling, PR initiatives, and personalized communication.
 
 
 
 </li>
 </ul>
 
 Campaign Management &amp; Collaboration
 
 
 <ul>
 <li>
 Lead the development of integrated campaigns in collaboration with the Creative Content Specialist and Account-Based Marketing Automation &amp; Intelligence Specialist.
 
 </li>
 <li>
 Align campaign objectives with broader business goals, ensuring each effort contributes to lead generation and relationship growth.
 
 </li>
 <li>
 Monitor performance metrics, analyze data, and translate insights into actionable improvements.
 
 
 
 </li>
 </ul>
 
 PR, Communication &amp; Brand Presence
 
 
 <ul>
 <li>
 Plan and coordinate PR, partnerships, and press initiatives to amplify brand presence in luxury, fashion, and lifestyle markets.
 
 </li>
 <li>
 Craft or review external communications, press releases, and thought leadership content to ensure they align with SNAP14&rsquo;s tone and values.
 
 </li>
 <li>
 Manage and maintain relationships with media, influencers, and industry partners to increase exposure and opportunities.
 
 </li>
 <li>
 Represent SNAP14 at industry networking events, and partnership engagements.
 
 </li>
 <li>
 Identifying high-value PR, media, and award opportunities to elevate SNAP14&rsquo;s industry presence.
 
 
 
 </li>
 </ul>
 
 Cross-Team Coordination
 
 
 <ul>
 <li>
 Collaborate closely with internal teams to ensure marketing efforts are synchronized with production schedules, client communications, and business development priorities.
 
 </li>
 <li>
 Support leadership in identifying high-value opportunities for exposure, recognition, and partnerships across regional and international markets.
 
 </li>
 <li>
 Provide clear strategic direction to ensure marketing activities drive measurable results and long-term growth.
 
 
 
 </li>
 </ul>
 
 Our Company Values:
 
 
 Dependability: Delivering consistent and reliable results in every task.
 
 Teamwork: Collaborating effectively to achieve shared goals.
 
 Communication: Ensuring clarity and transparency in all interactions.
 
 Initiative: Proactively identifying opportunities for improvement.
 
 Results Orientation: Striving for impactful and measurable outcomes.
 
 
 
 
 Why Join SNAP14?
 
 
 At SNAP14, we create compelling, high-end visual content for the fashion, beauty, luxury, and lifestyle industries. As the Brand Marketing Executive, you will play a pivotal role in overseeing brand communications and ensuring the company&rsquo;s premium positioning in the market. If you are passionate about client experience, relationship management, and high-end marketing, this role is for you.
 
 
 
 Requirements
 
 
 
 Skills &amp; Competencies:
 
 
 - Strong understanding of marketing strategy, sales funnels, and client journeys.
 
 - Ability to think strategically while focusing on executional excellence in client communication and brand positioning.
 
 - Excellent communication and storytelling skills with a focus on luxury branding.
 
 - Understanding of PR, influencer marketing, and industry networking, ensuring maximum brand visibility.
 
 - Proven experience in client engagement, referral generation, and retention initiatives.
 
 - Exceptional attention to detail, ensuring all client interactions reflect SNAP14&rsquo;s commitment to excellence.
 
 
 
 
 
 Requirements:
 
 
 - Strong understanding of B2B sales/marketing cycles.
 
 - 5+ years of experience in brand marketing, PR, or communications in a high-end industry.
 
 - Strong background in client experience, VIP relationship management, and high-touch service models.
 
 - Experience in managing brand partnerships, PR placements, and client gifting strategies.
 
 - Fluent in English (written and verbal); proficiency in Arabic is a plus.
 
 - Experience in fashion, luxury, or creative industries preferred.
 
 - Proven ability to manage client satisfaction tracking, quality assurance protocols, and retention strategies.
 
 
 
 Benefits
 
 
 Mobile phone line
 
 ADSL package
 
 Unlimited Personal Time Off after 3 months
 
 Ability to request remote working days after 3 months
 
 Annual employee profit share
 
 Health insurance
 
 Social Insurance
 
 Ability to apply for the Professional Growth Program after 1 year
 
 
 
 
</div>

Brand Marketing Executive

Acumen Holding

<div>
 
 
 Now Hiring: Marketing Executive
 
 
 
 
 
 
 Location: Sodic West, Polygon, Sheikh Zayed, Giza Egypt
 
 
 Website: www.acumenholding.com
 
 
 
 
 
 
 Join one of Egypt&rsquo;s fastest-growing investment banks.
 
 
 
 
 
 
 At Acumen Holding, we empower institutions, corporates, and individuals with strategic financial solutions that drive growth and value. We&rsquo;re seeking a Marketing Executive who combines creativity, precision, and financial insight to elevate our brand across all communication channels.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and execute marketing strategies to strengthen Acumen&rsquo;s brand visibility across local and regional markets.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Plan, manage, and optimize digital campaigns, including Meta Ads (Facebook &amp; Instagram), LinkedIn, and other online platforms.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Handle media buying, audience targeting, and campaign performance analysis across digital channels.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Collaborate closely with graphic designers to produce engaging, brand-aligned social media posts and marketing materials.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coordinate with cross-functional departments (investment, research, and corporate teams) to align communication with business objectives.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Conceptualize and implement marketing strategies for Acumen&rsquo;s financial products across multiple sectors, ensuring strong market positioning and client engagement.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Update and maintain the company website weekly with market news, financial updates, and corporate announcements.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Support event planning, sponsorships, and media relations to enhance corporate reputation.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Analyze market trends, monitor competitors, and identify new business growth opportunities.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Maintain a consistent and professional brand tone across all internal and external materials.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, Finance, or Communications.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in marketing or communications, preferably within the financial services, banking, or investment sectors.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Proven experience in Media Buying for Meta platforms (Facebook &amp; Instagram).
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong understanding of financial markets, investment products, and economic trends.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Demonstrated ability to lead and coordinate teams, including graphic designers and content creators, ensuring timely and high-quality delivery of marketing materials.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Proficiency in digital marketing tools, analytics, and performance tracking platforms.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Creative mindset with a strong attention to detail and brand consistency.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent command of English and Arabic.
 </li>
 </ul>
 
 
 
 
 
 Why Acumen?
 
 
 
 
 
 <ul>
 <li>
 Join a high-performance team shaping Egypt&rsquo;s financial future.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Exposure to institutional, corporate, and high-net-worth clients.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Growth-oriented, collaborative environment with real advancement opportunities.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Competitive compensation and performance-based incentives.
 </li>
 </ul>
 
 
 
 
 
 📩 Ready to take your next career step?
 
 
 
 
 
 
 Send your CV to hr@acumenholding.com with the subject line: Marketing Executive &ndash; [Your Name] or apply via LinkedIn.
 
</div>

Marketing Executive

Breadfast

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 As the
 
 Governmental and Public Affairs Senior Manager for Breadfast
 
 , you will lead the company&rsquo;s strategic engagement with government authorities, regulatory bodies, industry associations, and public audiences. You will be responsible for shaping policies, safeguarding business interests, and enhancing corporate reputation across FMCG, retail, and supply chain sectors. This role demands a proactive leader who can navigate complex regulatory environments, influence public policy, and steer external communications at a national and regional level.
 
 
 You will play a critical role in aligning governmental and public affairs strategies with the company's broader business objectives
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Government Relations &amp; Regulatory Strategy
 
 
 <ul>
 <li>
 
 Regulatory Intelligence &amp; Foresight
 
 </li>
 </ul>
 
 Oversee the monitoring and in-depth analysis of legislative and regulatory developments impacting manufacturing, labeling, distribution, retail operations, and supply chain logistics, managing the needed regulations/licenses related to FPs, warehouses Operations. Provide strategic insights and risk assessments to the Executive Committee.
 
 <ul>
 <li>
 
 Policy Advocacy &amp; Representation
 
 </li>
 </ul>
 
 Lead the development and execution of high-impact advocacy strategies, including lobbying initiatives, public consultations, and strategic partnerships. Represent the company in high-level government forums, policy discussions, and with influential industry associations.
 
 <ul>
 <li>
 
 Stakeholder Engagement &amp; Influence Building
 
 </li>
 </ul>
 
 Establish and nurture executive-level relationships with key government ministries, regulatory authorities, policy think-tanks, and trade bodies. Position the company as a thought leader and trusted partner in policy dialogues and sector reforms.
 
 
 
 
 
 
 Public Affairs &amp; Corporate Reputation Management
 
 
 <ul>
 <li>
 
 Executive Communications &amp; Media Relations
 
 </li>
 </ul>
 
 Collaborate efficiently with Marcom and Legal team to review constantly, report all external communications related to regulatory issues, including press releases, executive speeches, and public statements, and support in advising on the content to be released in the event of crisis communication management strategies, ensuring swift, coordinated responses to reputational risks.
 
 
 
 
 <ul>
 <li>
 
 Corporate Social Responsibility (CSR) &amp; Sustainability Advocacy
 
 </li>
 </ul>
 
 Spearhead initiatives linking governmental relations with community engagement and sustainability agendas. Align CSR activities with public policy priorities (e.g., food safety, environmental standards, ethical supply chain practices).
 
 
 
 
 <ul>
 <li>
 
 Cross-Functional Leadership
 
 </li>
 </ul>
 
 Drive collaboration across Legal, Compliance, Operations, Marketing, and CSR teams to ensure integrated policy messaging and regulatory alignment across business units.
 
 
 
 
 
 
 Leadership &amp; Strategic Scope
 
 
 <ul>
 <li>
 Act as a strategic advisor to the C-Suite on all governmental and regulatory matters impacting the business.
 </li>
 <li>
 Develop and manage the Government Affairs budget, ensuring resource optimization.
 </li>
 <li>
 Mentor and build a high-performing Government Affairs team to support business growth and regulatory preparedness.
 </li>
 <li>
 Lead the development of internal governance frameworks for regulatory compliance and stakeholder engagement protocols.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 
 Strategic Policy Leadership
 
 </li>
 </ul>
 
 Proven capability in developing and executing governmental affairs strategies that influence policy outcomes favorably.
 
 <ul>
 <li>
 
 Executive Stakeholder Management
 
 </li>
 </ul>
 
 Strong network within government institutions, regulatory bodies, industry associations, and media influencers.
 
 <ul>
 <li>
 
 Crisis Management &amp; Public Diplomacy
 
 </li>
 </ul>
 
 Exceptional ability to lead public affairs under pressure, manage crises, and safeguard corporate reputation while ensuring legal compliance.
 
 <ul>
 <li>
 
 Analytical &amp; Business Acumen
 
 </li>
 </ul>
 
 Skilled in assessing regulatory impacts on business operations and identifying strategic opportunities for advocacy.
 
 <ul>
 <li>
 
 Collaborative Leadership
 
 </li>
 </ul>
 
 Demonstrated success in leading cross-functional teams and fostering strong internal and external partnerships.
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Education
 
 </li>
 </ul>
 
 Bachelor&rsquo;s degree in law, Political Science, Public Policy, or related field.
 
 
 
 
 <ul>
 <li>
 
 Experience
 
 </li>
 <li>
 Minimum of
 
 10 years of experience
 
 in Government Relations, Public Affairs, or Regulatory Strategy roles within FMCG, retail, manufacturing, or supply chain industries.
 </li>
 <li>
 Demonstrated leadership in managing policy advocacy campaigns and direct engagement with high-ranking government officials and industry influencers.
 </li>
 <li>
 Track record of managing crisis communications and public affairs at a corporate level.
 </li>
 <li>
 
 Preferred
 
 </li>
 <li>
 Experience in navigating complex regulatory frameworks within emerging markets.
 </li>
 <li>
 Active involvement in national or regional industry networks and policy platforms.
 </li>
 </ul>
 
 
 
 
 
 Ideal Leadership Attributes:
 
 
 <ul>
 <li>
 
 Political Savviness &amp; Strategic Influence
 
 </li>
 <li>
 
 Integrity &amp; Ethical Leadership
 
 </li>
 <li>
 
 Resilient &amp; Adaptive under Pressure
 
 </li>
 <li>
 
 Strong Communication &amp; Negotiation Skills
 
 </li>
 <li>
 
 Visionary Approach to Public Affairs &amp; Sustainability
 
 </li>
 </ul>
 
 
</div>

Governmental Affairs Senior Manager

MENATEC

<div>
 
 About MENATEC
 
 
 
 MENATEC is a trusted supplier of metallic industrial spare parts to refineries, power plants, and factories across the MENA region and beyond. With 10 years of industry experience and an extensive network in Oil &amp; Gas, Energy, and Water industries, we pride ourselves on dependability, integrity, and personalized service. We partner closely with clients to minimize equipment downtime and maximize operational safety.
 
 
 
 Job Purpose
 
 
 
 The Operations Director will lead and optimize all operational functions at MENATEC to ensure efficiency, profitability, and sustainable growth. This is a hands-on leadership role perfect for an experienced professional who thrives in a dynamic, entrepreneurial environment where every decision has direct impact on company success.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Operations Leadership
 
 
 
 <ul>
 <li>
 Develop and implement operational strategies that align with MENATEC's business objectives and growth plans
 </li>
 <li>
 Define and optimize operational KPIs to track efficiency and profitability
 </li>
 <li>
 Conduct risk assessments and develop contingency plans to ensure business continuity
 </li>
 <li>
 Drive operational excellence initiatives to support business expansion and market competitiveness
 
 
 
 </li>
 </ul>
 
 2. Daily Operations Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day business operations, ensuring smooth and efficient execution.
 </li>
 <li>
 Optimize processes and workflows to ensure living our company values
 </li>
 <li>
 Ensure compliance with regulations, safety standards, and industry requirements
 </li>
 <li>
 Drive continuous improvement initiatives to reduce costs and enhance operational efficiency
 
 
 
 </li>
 </ul>
 
 3. Cross-Functional Leadership &amp; Team Development
 
 
 
 <ul>
 <li>
 Lead and mentor operational teams while fostering a culture of accountability and excellence
 </li>
 <li>
 Provide operational insights and support for business development and project execution.
 </li>
 <li>
 Resolve operational challenges quickly to maintain service quality and delivery commitments
 
 
 
 </li>
 </ul>
 
 4. Process Optimization &amp; Quality Management
 
 
 
 <ul>
 <li>
 Establish and maintain comprehensive Standard Operating Procedures (SOPs) across all operational functions
 </li>
 <li>
 Lead process improvement initiatives to streamline workflows and eliminate inefficiencies
 </li>
 <li>
 Monitor operational performance data and implement corrective actions where needed
 </li>
 <li>
 Ensure consistent quality standards and customer satisfaction across all operations
 
 
 
 </li>
 </ul>
 
 5. Financial Management &amp; Resource Optimization
 
 
 
 <ul>
 <li>
 Develop and manage operational budgets while identifying cost-reduction opportunities
 </li>
 <li>
 Support financial planning through accurate operational forecasting and reporting
 </li>
 <li>
 Support recruitment and development of key operational personnel as the company grows
 
 
 
 </li>
 </ul>
 
 6. Supplier &amp; Vendor Relations
 
 
 
 Manage supplier relationships, evaluate performance, and negotiate contracts to secure favorable terms.
 
 
 Ensure reliable procurement and logistics operations to meet project and client demands.
 
 
 Oversee import/export processes, shipping, and customs clearance.
 
 
 
 7. Reporting &amp; Performance Analysis
 
 
 
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 Prepare regular operational reports for executive leadership covering KPIs, challenges, and improvement opportunities
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 Analyze operational data to identify trends and recommend strategic actions
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 Support executive decision-making with accurate, timely operational insights and recommendations
 
 
 
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 Qualifications &amp; Experience
 
 
 
 Bachelor's degree in Business Administration, Industrial Engineering, Supply Chain Management, or related field
 
 
 Masters degree (MBA or equivalent) is a plus
 
 
 Minimum 810 years of experience in operations, logistics, or supply chain management
 
 
 Minimum 3 years in a senior operational role, preferably within small-to-medium enterprises
 
 
 
 Experience In Trading, Manufacturing, Or Industrial Sectors Strongly Preferred
 
 
 
 Demonstrated success in growing companies or entrepreneurial environments
 
 
 Strong working knowledge of ERP systems and Microsoft Office applications
 
 
 Excellent leadership, communication, and problem-solving abilities
 
 
 Fluent in Arabic and English (both written and spoken).
 
 
 
 What We're Looking For
 
 
 
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 Entrepreneurial mindset: Someone who can think like an owner and take initiative without extensive oversight
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 Hands-on approach: Comfortable rolling up sleeves and working directly on operational challenges
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 Growth orientation: Experience scaling operations in growing companies rather than maintaining established systems
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 Cultural fit: Understanding of international and local business culture and environment
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 Adaptability: Ability to wear multiple hats and adapt to changing business needs
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 Results-driven: Track record of improving operational efficiency and reducing costs
 
 
 
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 Why Join MENATEC?
 
 
 
 Direct impact: Your decisions and improvements will directly influence company success
 
 
 Growth opportunity: Be part of our expansion journey and grow your career alongside the company
 
 
 Entrepreneurial environment: Work with leadership that values innovation and strategic thinking
 
 
 Professional development: Opportunities to expand your skills and take on increasing responsibilities
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Operations Director

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