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client relations manager

XM Radio

<div><div><div>Kazakh-Speaking Client Relations Manager 
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<div>The Role:</div><div></div><div> 
We are looking for a passionate and self-motivated professional to join our Client Relations team.</div></div>
<div><div><h3 class="jobSectionHeader">The main responsibilities of the position include:</h3><ul><li><ul><li>
Develop and maintain excellent relationships with prospective and existing clients.</li><li>
Responsible for activating new client leads and following up with potential clients.</li><li>
Handle client inquiries and ensure that high level service is provided.</li><li>
Perform personal clientele analysis and take actions as required.</li><li>
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.</li><li>
Ensure compliance with the company&rsquo;s legal guidelines and compliance procedures.</li><li>
Provide suggestions on system enhancements.</li><li>
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.</li><li>
Contribute to the team effort by achieving targeted results.</li><li>
Cooperate effectively with other departments as necessary.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Main requirements:</h3><ul><li><ul><li>
Degree in any business-related field.</li><li>
Client handling experience in the financial services sector will be considered an advantage.</li><li>
Fluent Kazakh speaker with excellent oral and written skills in English.</li><li>
Reliable, with integrity of character.</li><li>
Outstanding communication and interpersonal skills.</li><li>
Dynamic, innovative and target oriented.</li><li>
Strong computer literacy.</li><li>
Valid work permit required.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Benefit from:</h3><ul><li><ul><li>
Attractive remuneration package plus performance related reward</li><li>
Intellectually stimulating work environment</li><li>
Continuous personal development and international training opportunities</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">The Hiring Experience: What Awaits You</h3><ul><li><ul><li>
Let&rsquo;s Connect &ndash; Intro Chat with Talent Acquisition and Your Future Team</li><li>
Show Your Skills &ndash; Live Technical Session</li></ul></li></ul></div></div> 
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<div><div>
All applications will be treated with strict confidentiality!</div></div> 
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<div><div>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Kazakh-Speaking Client Relations Manager

TP Global Marketing Services FZ-LLC

The main responsibilities of the position include:· Sales - Financial Products· Dealing with clients via email and telephone· Promoting available products and services to clients in India· Developing and maintaining excellent relationships with prospective and existing clients· Contributing to team effort by achieving targeted results

Client Relations Manager- Hindi Speaking- Female

Artigence

Drive strategy, client relations, and campaigns as a Marketing/Accounts Manager. Manage accounts, lead marketing efforts, coordinate teams, and optimize results. Strong branding knowledge, communication skills, and multitasking ability required. Must have agency experience, project management skills, and fluency in English (Arabic a plus). Bachelor's degree and leadership mindset essential.

Marketing Manager / Accounts Manager

TXM Solutions

<div>
 
 
 JOB SPECIFICATION: CLIENT RELATIONS MANAGER
 
 
 
 
 
 
 
 JOB SUMMARY:
 
 
 
 The Client Relations Manager will be responsible for managing the internal complaints department and serve as a liaison between the regulators, clients and Banxso, through collaboration with internal departments to ensure that Banxso meets and exceeds its clients&rsquo; needs by creating, nurturing, and maintaining strong positive relationships between Banxso, the regulators and its clients addressing their queries and concerns promptly and effectively.
 
 
 
 
 
 This role plays a critical role to ensure full client satisfaction by delivering exceptional customer service. This role requires a person to deal with the regulator and clients from the beginning of their concern or enquiry; to know how to fully investigate, assess and address the client&rsquo;s concerns and inquiries from start to finish (resolution) is crucial.
 
 
 This person should always be promoting Banxso, by fostering a culture of continuous improvement, increasing client loyalty, long term business success and trust in the Banxso brand which is essential to our reputation and growth.
 
 
 
 
 
 
 Key Duties and Responsibilities, including but not limited to:
 
 
 
 
 
 
 
 Complaints Handling:
 
 Receive, review, and investigate customer complaints promptly by collaborating with the complaints teams and relevant departments to gather information and insights for complaint resolution by ensuring timely and accurate responses to customers, keeping them informed throughout the resolution process.
 
 
 
 
 
 
 Process Improvement:
 
 Identify patterns and trends in customer complaints to improve overall service delivery by working closely with the client relations officers and other departments to address systemic issues contributing to complaints, developing, and implementing improvements to prevent future complaints.
 
 
 
 
 
 
 Team Leadership:
 
 Supervise and lead a team of client relations officers by providing training and guidance to team members on effective complaint handling and monitoring team performance, ensuring adherence to established processes and standards.
 
 
 
 
 
 
 Compliance and Documentation:
 
 Ensure compliance with relevant regulations, regulators, and internal policies in the complaints resolution process by maintaining accurate and comprehensive records of all complaints and their resolutions, preparing reports for management, summarizing complaint data, and highlighting areas for improvement and recommendations.
 
 
 
 
 
 
 Customer Communication:
 
 Develop and maintain communication channels to keep customers informed about the status of their complaints and implement strategies to enhance customer satisfaction and loyalty.
 
 
 
 
 
 
 Collaboration:
 
 Work closely with other departments, such as legal, compliance, customer support, quality control, onboarding sales and retentions to address root causes of complaints, participating in cross-functional teams to implement process improvements and enhance overall customer experience.
 
 
 
 
 
 
 QUALIFICATIONS AND SKILLS:
 
 
 <ul>
 <li>
 Bachelor's degree in LLB
 </li>
 <li>
 Admitted attorney (preferably)
 </li>
 <li>
 Must be able to draft legal correspondence.
 </li>
 <li>
 Must be deadline driven and outcome orientated.
 </li>
 <li>
 Proven experience in a complaints management role.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Analytical and problem-solving abilities.
 </li>
 <li>
 Familiarity with relevant industry regulations and best practices.
 </li>
 <li>
 Ability to handle sensitive and confidential information with discretion.
 </li>
 <li>
 Proficiency in using complaint management software and other relevant tools.
 </li>
 </ul>
 
 
</div>

Client Relationship Manager

Alhodood Technologies

Job Description: We are seeking a dynamic and motivated Relationship Manager to join our International Sales Team. The ideal candidate will be responsible for building and maintaining strong relationships with international clients, promoting property sales, and ensuring exceptional customer service throughout the buying process.Key Responsibilities:<ul><li>Manage and expand relationships with international clients and investors.</li><li>Present and promote real estate projects to potential buyers.</li><li>Conduct property tours and virtual presentations for overseas clients.</li><li>Achieve monthly sales targets and contribute to team performance.</li><li>Coordinate with marketing and documentation teams to ensure smooth client experience.</li><li>Stay updated on market trends, competitor offerings, and project updates.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in real estate sales or client relations.</li><li>Excellent communication and negotiation skills.</li><li>Fluency in English; Arabic or French,Russian,Chineese, Italian,German,Spanish.</li><li>Strong presentation and interpersonal skills.</li><li>Willingness to work in a fast-paced, target-driven environment.</li></ul>Salary: 7k-8k+ComissionJob Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per month

Relationship Manager(International Team)

ITP Media Group

ITP Media Group (ITP) is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands. The company delivers quality, up-to-date content to its readers, viewers, users, and followers through digital, print, events, awards, video content, social media platforms, and social media influencers. These brands include major international and regional names such as Arabian Business , Harper s Bazaar Arabia , GRAZIA , Cosmopolitan , ICON , and Esquire . 
 <div>
 Role Summary: 
 </div>
 <div>
 As a Commercial Accounts Executive for Arabian Business at ITP Media Group, you will assist the Commercial Manager in path planning, project management, client relations, budgeting, reporting, and general administration. 
 </div> 
 <div>
 
 </div> Requirements Knowledge and Proficiency 
 <ul>
 <li> Proficient in creating new opportunities and sales presentations as directed by the Commercial Manager assisting in path planning, project management, client relations, budgeting, reporting, and general administration. </li>
 <li> Skilled in sourcing and synthesising information from diverse sources. </li>
 <li> Proficient in managing partnership packages to ensure delivery of promised print, digital, and social outputs. </li>
 <li> Knowledge of all integral systems Trello, Zoho, Google Drive, Magnet (training provided). </li>
 <li> Knowledge of the internal order approval system, key contacts, and paperwork requirements (training provided). </li>
 <li> Management of the internal month-end closing process across the group. </li>
 <li> Proficient in creating post-campaign reports and analysis for key accounts within the group. </li>
 </ul> Management Responsibilities 
 <ul>
 <li> Management of order workflow across commercial and editorial teams managing editorial and commercial operations across digital, print, and experiential businesses, overseeing resource allocation to achieve targets. </li>
 <li> Management of Trello across commercial and editorial teams supporting commercial and PR content requests, tracking deliverables, and ensuring editorial commitments are met. </li>
 <li> Opportunity to represent the brands at key industry business events. </li>
 </ul> Project and Account Management 
 <ul>
 <li> Assist in managing wider teams' projects and accounts throughout their leave periods as needed acting as a primary liaison across departments, addressing queries, troubleshooting issues, and escalating matters as needed. </li>
 <li> Establishing, implementing, and supporting the brands events calendar, working and follow-up files for the teams. Assist the teams pre-, during, and post-events (guest management, logistics, operations, communication, information, and material management). </li>
 <li> Supporting the delivery and attending brand events across the group where needed. </li>
 </ul> Media Planning and Relationship Management 
 <ul>
 <li> Independently conduct media planning based on client briefs and foster relationships to drive comprehensive annual planning whilst identifying commercial opportunities for optimal brand investment. </li>
 </ul>
 <div>
 
 </div>

Commercial Accounts Executive

Weber Shandwick

Who do we need? To be successful in the role, you must have proven skills across planning, creative and strategic thinking, as well as the ability to manage accounts and account teams. You will be a strong leader with excellent writing and communications skills and an ability to translate client needs into project plans. You will also help develop and implement engagement campaigns for a variety of clients. Ideally, you should have agency/consulting or related experience with a background in Financial &amp; Banking PR. You must be adept at drawing upon previous sector experience to provide clients with knowledge and counsel all complemented by your sector-specific client servicing skills and media relations with key journalists in both local and regional media. What will you be doing? Client relations: • Take responsibility for the day-to-day management and oversight of your accounts, ensuring that deliverables are met on time and within budget. • Be a key player in supporting the clients at events and activations. Content development: • Develop a range of external and internal content. • Assist in setting and meeting campaign measurement and evaluation criteria. New business: • Drive organic growth/project sell-in from existing clients critical to this is ensuring clients are aware of our offerings and pitching services to clients wherever possible. Industry and market knowledge: • Maintain a strong understanding of the clients business and work to create a good knowledge of current developments and trends affecting the clients industries and markets in which they operate. • Have knowledge of the role of social media channels in PR and how to best utilise each channel to the clients benefit. • Demonstrate understanding of the clients digital work and provide counsel to the team on social media content and activations. Account team management: • Contribute guidance and ideas for the account teams to implement and develop client work. • Assist in financial management for clients, including supplier coordination and activity reports. What do you need to apply for this role? • 5+ years of experience • Experience working with renowned Financial &amp; Banking Clients • Experience from a reputed PR agency • Well-rounded communication skills, proficiency in client servicing and media relations, as well as the ability to write in a range of styles, including news releases, case studies, speeches, op-eds, features, key message documents, memos, and talking points • Experience in managing colleagues and teams • Experience with clients and accounts that are measurement- and evaluation-driven • Strong presentation skills, poise, and professionalism

ACCOUNT MANAGER

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