customer service representative Jobs in Pakistan

customer service representative

customer support representative Jobs in Pakistan

customer support representative

customer sales representative Jobs in Pakistan

customer sales representative

account executive

project coordinator

client relations marketing coordinator

Royal Printing & Packages

Company: Royal Paper &amp; Plastic Products (Pvt) Ltd.Location: SITE Phase II, Super Highway, KarachiEmployment Type: Full-TimeAbout Us At Royal Paper &amp; Plastic Products (Pvt) Ltd., we pride ourselves on delivering high-quality corrugated carton and packaging solutions to our business partners. We are looking for a highly articulate and motivated Client Relations &amp; Marketing Coordinator to join our team. If you excel at building professional relationships and ensuring a seamless client experience, we want you to grow with us.The Role In this role, you will be the primary voice of our company, interacting with our B2B clients primarily through telephone and email. We are looking for a professional who understands that exceptional service and proactive communication naturally drive business growth. By ensuring flawless coordination and building genuine trust, you will help our clients confidently see us as their preferred, long-term packaging partner.Key Responsibilities Serve as the primary liaison for clients, handling inquiries and correspondence with warmth, clarity, and professionalism.<ul><li>Collaborate effectively with clients' procurement departments and executive management to understand their packaging requirements and streamline the ordering process.</li><li>Guide discussions around quotations and terms with tact and finesse, consistently aiming for mutually beneficial agreements that strengthen the partnership.</li><li>Build and maintain strong, trust-based relationships with existing customers to encourage repeat business and upsells.</li><li>Coordinate internally with our production and supply chain teams to guarantee that client expectations and delivery timelines are consistently met or exceeded.</li></ul>Requirements &amp; Qualifications&middot; Education: Bachelor&rsquo;s degree / Graduation in Business, Marketing, or a related field.&middot; Experience: Previous experience in client coordination, B2B customer service, or relationship management is highly preferred.&middot; Skills:o Exceptional verbal and written communication skills.o Strong persuasive and negotiation abilities.<ul><li>High emotional intelligence with the ability to anticipate and respond to client needs.</li><li>Highly organized with meticulous follow-up skills.</li></ul>Females are encouraged to apply.<ul><li>Compensation &amp; Benefits</li></ul>Salary: Starting from PKR 80,000 per month, with upward flexibility based on your experience, negotiation abilities, and overall skill set.Bonuses &amp; Growth: A yearly bonus and annual salary increments to recognize and reward your long-term commitment and contributions.Gender: This position is specifically looking to hire female candidates.Pay: From Rs80,000.00 per monthWork Location: In person

Client Relations & Marketing Coordinator

Alpha Minds

@ Alpha Minds Pvt Ltd.Location: On-Site &ndash; Committee Chowk, Rawalpindi Shift: Night Shift (6:00 PM &ndash; 3:00 AM) Salary: PKR 30,000 &ndash; 50,000 Industry: SEO / E-commerce / Digital Marketing / Admin Support Office is located near Comittee Chowk, Rawalpindi.We are looking for a Project Coordinator to manage and coordinate projects for our digital operations agency that serves international online businesses by offering SEO / E-commerce / Digital Marketing / Admin Support services. The role requires strong communication, organization, and project management skills to ensure smooth execution of multiple client projects.Key Responsibilities<ul><li>Communicate with international clients in clear and professional English</li><li>Understand client requirements quickly and translate them into actionable tasks</li><li>Plan, coordinate, and manage multiple projects simultaneously</li><li>Delegate tasks to team members and oversee project progress</li><li>Collect daily/weekly task reports from staff</li><li>Provide regular updates and progress reports to clients</li><li>Ensure tasks are completed on time and meet quality standards</li><li>Identify project issues and coordinate solutions with the team</li><li>Maintain organized records of project communication and tasks</li></ul>Qualifications<ul><li>Bachelor&rsquo;s Degree in one of the following fields:</li><li>BS Computer Science</li><li>BS Information Technology</li><li>BS Software Engineering</li><li>Or other relevant programs</li><li>Fresh graduates are encouraged to apply</li></ul>Requirements<ul><li>Excellent English communication skills (VERY IMPORTANT)</li><li>Strong project coordination and management skills</li><li>Ability to quickly understand client's requirements</li><li>Team management and task delegation abilities</li><li>Good problem-solving and organizational skills</li><li>Familiarity with ecommerce, marketing, CRM, and AI tools is a plus</li><li>Ability to work in a fast-paced environment</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 35,000 &ndash; 45,000</li><li>Hands-on experience with international clients</li><li>Opportunity to learn modern ecommerce, marketing, and AI tools</li><li>Growth opportunities within the company</li></ul>--Client Communication &amp; WritingWrite warm and engaging pitching emails to potential clients Draft professional, persuasive cover letters tailored to client needs Ensure all communications are clear, grammatically flawless, and aligned with company standardsIf you meet the above criteria and are interested in applying, please send your updated resume to the WhatsApp number provided below: +(03.33)+-++(0.603)-++-(6.08)+-About Us: Our agency provides services such as:<ul><li>Ecommerce store setup &amp; operations</li><li>Ecommerce research</li><li>Ecommerce marketing</li><li>Social media marketing</li><li>CRM setup &amp; CRM data entry</li><li>Email marketing</li><li>Lead generation</li><li>Web research</li><li>Other digital operations projects</li></ul>The Project Coordinator will act as the main bridge between clients and the inhouse team, ensuring clear communication, proper task delegation, and timely delivery of projects.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In personPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Digital Marketing / Ecommerce / SEO - Project Coordinator - Night Shift - On Site - Rawalpindi

Bureau Veritas

<div><div><div>1 Roles and responsibilities: (Sales Coordinator)</div><div><div><div><div>
Role Statement
</div><ul><li>The Sales Coordinator (Certification Department) provides vital support to the sales team by coordinating daily sales activities, maintaining accurate documentation, managing the sales pipeline, and assisting with client communications. The role ensures smooth execution of sales operations, timely delivery of proposals, and seamless coordination between internal teams.</li><li>
This position is essential in supporting business development efforts, enhancing client satisfaction, and enabling the Sales Executives/Managers to focus on strategic activities. The role performs in line with the Bureau Veritas Quality Assurance System, BV Code of Ethics, and BV Group policies.</li></ul></div></div><div> 
Responsibilities &amp; Accountabilities</div><div><div><div> 
The Sales Coordinator is responsible for:</div><ul><li>
 Sales Support &amp; Coordination</li><li>
Assist in developing and implementing sales plans and supporting activities for the Certification Department.</li><li>
Coordinate with Sales Executives to track sales targets, opportunities, and progress.</li><li>
Prepare and maintain sales dashboards, reports, and forecasts for senior management.</li><li>
Ensure the sales pipeline is updated regularly with accurate and complete information.</li><li>
Client Relationship Support</li><li>
Serve as a key point of contact for client inquiries, ensuring timely and professional communication.</li><li>
Assist in maintaining strong relationships with key clients by providing documentation, updates, and post‑sales support.</li><li>
Support in identifying opportunities to cross‑sell and upsell services to existing clients.</li><li>
Develop strategies to increase client engagement and retention.</li><li>
Ensure contracts are in compliance with company policies and regulations.</li><li>
Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.</li></ul></div><div></div><div> 
<ul><li>
Documentation &amp; Proposal Management</li><li>
Prepare, format, and submit proposals, quotations, and tender documents.</li><li>
Ensure all contracts and proposals comply with company guidelines and internal policies.</li><li>
Maintain organized records of client interactions, proposals, agreements, and communication logs.</li><li>
Market &amp; Competitor Coordination</li><li>
Support the sales team in collecting market information, client needs, and competitor data.</li><li>
Assist in compiling research findings for strategy updates and business planning.</li><li>
Internal Collaboration</li><li>
Coordinate closely with technical, operations, and marketing teams to ensure smooth project execution.</li><li>
Follow up with internal departments to ensure timely delivery of services and client satisfaction.</li><li>
Assist in planning and organizing client meetings, presentations, and internal review sessions.
</li><li>service and support.</li><li>
Monitor market dynamics and competitor activities to adjust sales tactics accordingly.</li></ul></div></div><div></div><div> 
KPIs (to be amended if necessary) 
TECHNICAL COMPETENCIES</div><div> 
<ul><li>
Accuracy and timeliness of sales reporting</li><li>
Proposal and documentation quality</li><li>
Sales pipeline management efficiency</li><li>
Internal and external communication effectiveness</li><li>
Support in achieving overall departmental sales targets</li><li>
Successful coordination of cross-selling opportunities</li></ul><ul><li>
Strong sales support and coordination skills</li><li>
Key account handling assistance</li><li>
Proposal drafting &amp; documentation management</li><li>
Sales Force and sales pipeline management</li><li>
Cross-selling support</li><li>
Education: bachelor&rsquo;s degree in engineering, Business Administration, or relevant field.</li><li>
Experience: 2&ndash;4 years of experience in Sales Coordination or Sales Support, preferably in the Services Industry or TIC (Testing, Inspection &amp; Certification) sector.</li></ul></div></div></div></div><div></div>

Certification Sales Coordinator (Islamabad)

<div><div><div>1 Roles and responsibilities: (Certification Sales Coordinator - Lahore)</div><div><div><div><div>
Role Statement
</div><ul><li>The Sales Coordinator (Certification Department) provides vital support to the sales team by coordinating daily sales activities, maintaining accurate documentation, managing the sales pipeline, and assisting with client communications. The role ensures smooth execution of sales operations, timely delivery of proposals, and seamless coordination between internal teams.</li><li>
This position is essential in supporting business development efforts, enhancing client satisfaction, and enabling the Sales Executives/Managers to focus on strategic activities. The role performs in line with the Bureau Veritas Quality Assurance System, BV Code of Ethics, and BV Group policies.</li></ul></div></div><div> 
Responsibilities &amp; Accountabilities</div><div><div><div> 
The Sales Coordinator is responsible for:</div><ul><li>
 Sales Support &amp; Coordination</li><li>
Assist in developing and implementing sales plans and supporting activities for the Certification Department.</li><li>
Coordinate with Sales Executives to track sales targets, opportunities, and progress.</li><li>
Prepare and maintain sales dashboards, reports, and forecasts for senior management.</li><li>
Ensure the sales pipeline is updated regularly with accurate and complete information.</li><li>
Client Relationship Support</li><li>
Serve as a key point of contact for client inquiries, ensuring timely and professional communication.</li><li>
Assist in maintaining strong relationships with key clients by providing documentation, updates, and post‑sales support.</li><li>
Support in identifying opportunities to cross‑sell and upsell services to existing clients.</li><li>
Develop strategies to increase client engagement and retention.</li><li>
Ensure contracts are in compliance with company policies and regulations.</li><li>
Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.</li></ul></div><div></div><div> 
<ul><li>
Documentation &amp; Proposal Management</li><li>
Prepare, format, and submit proposals, quotations, and tender documents.</li><li>
Ensure all contracts and proposals comply with company guidelines and internal policies.</li><li>
Maintain organized records of client interactions, proposals, agreements, and communication logs.</li><li>
Market &amp; Competitor Coordination</li><li>
Support the sales team in collecting market information, client needs, and competitor data.</li><li>
Assist in compiling research findings for strategy updates and business planning.</li><li>
Internal Collaboration</li><li>
Coordinate closely with technical, operations, and marketing teams to ensure smooth project execution.</li><li>
Follow up with internal departments to ensure timely delivery of services and client satisfaction.</li><li>
Assist in planning and organizing client meetings, presentations, and internal review sessions.
</li><li>service and support.</li><li>
Monitor market dynamics and competitor activities to adjust sales tactics accordingly.</li></ul></div></div><div></div><div> 
KPIs (to be amended if necessary) 
TECHNICAL COMPETENCIES</div><div> 
<ul><li>
Accuracy and timeliness of sales reporting</li><li>
Proposal and documentation quality</li><li>
Sales pipeline management efficiency</li><li>
Internal and external communication effectiveness</li><li>
Support in achieving overall departmental sales targets</li><li>
Successful coordination of cross-selling opportunities</li></ul><ul><li>
Strong sales support and coordination skills</li><li>
Key account handling assistance</li><li>
Proposal drafting &amp; documentation management</li><li>
Sales Force and sales pipeline management</li><li>
Cross-selling support</li><li>
Education: bachelor&rsquo;s degree in engineering, Business Administration, or relevant field.</li><li>
Experience: 2&ndash;4 years of experience in Sales Coordination or Sales Support, preferably in the Services Industry or TIC (Testing, Inspection &amp; Certification) sector.</li></ul></div></div></div></div><div></div>

Certification Sales Coordinator (Lahore)

NESL-IT (SMC PVT) LTD

Job OverviewWe are currently seeking a Client Services Associate to support our team in administrative operations and client communication. This role focuses on providing timely assistance, managing day-to-day office activities, and ensuring smooth communication with premier clients.The ideal candidate will be responsible for delivering excellent customer service, handling inquiries efficiently, and supporting multiple operational tasks. This position also includes assisting with email monitoring, coordinating tasks, managing schedules, and supporting minimal administrative/legal-related documentation when required.This role requires on-site presence in Rawalpindi and involves night shift operations.Key Responsibilities<ul><li>Handle inbound and outbound phone conversations professionally</li><li>Draft and manage email communication</li><li>Utilize CRM software to manage client interactions</li><li>Maintain and organize digital records and files</li><li>Schedule appointments and manage calendars</li><li>Support lead generation activities</li><li>Assist with social media coordination</li><li>Compile and structure data for reporting</li><li>Conduct cold calling when required</li><li>Coordinate daily operational tasks</li><li>Support internal and external communication processes</li></ul>What Makes You a Great Fit<ul><li>Energetic and confident personality</li><li>Strong customer-facing communication skills</li><li>Excellent English (spoken and written)</li><li>Ability to connect with clients professionally</li><li>Detail-oriented and organized</li><li>Customer-focused mindset</li><li>Strong multitasking ability</li><li>Professional and positive attitude</li></ul>Requirements<ul><li>Bachelor's degree in Business, Marketing, Media, Communication, or Public Relations</li><li>Experience in cold calling preferred</li><li>Familiarity with CRM tools (HubSpot or Zoho)</li><li>Experience using Microsoft Office (Word, Excel, PowerPoint)</li><li>Understanding of marketing or public relations concepts</li><li>Basic knowledge of project management tools (Jira or Asana)</li><li>Strong organizational and communication skills</li></ul>Why Join Us<ul><li>Professional work environment</li><li>Growth and learning opportunities</li><li>Exposure to international client communication</li><li>Skill development in CRM and client management</li><li>Opportunity to build long-term career growth</li></ul>Work ScheduleOn-Site: Rawalpindi Night Shift: 8:00 PM &ndash; 5:00 AM Monday to FridayJob Types: Full-time, ContractPay: Rs50,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Client Services Associate

Cervello Tech

Cervello Tech is a rapidly growing specialist in state-of-the-art Audiovisual (AV) and Unified Communication (UC) solutions. We partner with industry-leading brands to provide cutting-edge hardware, including Interactive Displays, Video Conferencing Systems, and IP PBX solutions.We are looking for energetic, organized, and proactive individuals (Male &amp; Female) to join our foundational team at our Lahore Office.The RoleAs a Sales Coordinator and Pre-Sales / Technical Support Engineer, you will be the backbone of our hardware and networking solutions. You will bridge the gap between initial customer outreach and technical execution, ensuring clients receive expert guidance and seamless support.<ul><li>Salary: PKR 40,000 &ndash; 60,000 per month (Negotiable based on experience)</li><li>Type: Full-time, Permanent (On-site)</li><li>Schedule: Monday &ndash; Friday (9:00 AM &ndash; 5:30 PM)</li><li>Location: Office No. 9, 2nd Floor, IT Tower Shopping Mall, 73-E/1, Gulberg III, Hali Road, Lahore.</li></ul>Key Responsibilities1. Sales Coordination &amp; Lead Generation<ul><li>Research and identify potential local organizational customers (Corporate, Education, and Government sectors).</li><li>Execute lead generation strategies to build a robust sales pipeline.</li><li>Coordinate between the sales team and technical departments to ensure timely follow-ups.</li></ul>2. Pre-Sales Engineering<ul><li>Conduct technical demonstrations of AV and UC products for prospective clients.</li><li>Assist in designing technical solutions and preparing equipment BOQs (Bill of Quantities).</li><li>Address technical queries during the initial phase of the sales cycle.</li></ul>3. Technical Support<ul><li>Provide top-tier technical assistance and troubleshooting for hardware and networking systems.</li><li>Oversee seamless installations and provide post-deployment support to ensure client satisfaction.</li></ul>Qualifications &amp; ExperienceWe are seeking candidates with a blend of academic knowledge and hands-on experience:<ul><li>Education: Bachelor&rsquo;s in Sales &amp; Marketing, BS, or B.Eng. in Electronics / Telecommunication Engineering.</li><li>Note: Candidates with a Diploma in Electronics Engineering and relevant field experience are also encouraged to apply.</li><li>Experience: Minimum 1 year of experience in customer relations, electronic hardware, or networking solutions.</li><li>Technical Skills: * Strong troubleshooting abilities for hardware and AV systems.</li><li>Solid understanding of networking protocols and IP-based solutions.</li><li>Familiarity with Unified Communication tools (Video Conferencing, IP PBX).</li><li>Soft Skills: A proactive attitude, strong communication skills, and a high commitment to office discipline and punctuality.</li></ul>How to ApplyIf you meet the criteria and are ready to grow with a forward-thinking tech company, we want to hear from you!<ul><li>Email: Send your updated CV to jobs@cervello.tech</li><li>WhatsApp/Contact: +92 (331) 0001576</li><li>Website: www.cervello.tech</li></ul>Follow us for updates:<ul><li>LinkedIn: https://www.linkedin.com/posts/cervello-pakistan_wearehiring-nowhiring-joinourteam-activity-7292079546034524161-jt20?utm_source=share&amp;utm_medium=member_desktop</li><li>Facebook:</li><li>https://m.facebook.com/story.php?story_fbid=pfbid0kstCjvGMri2EgSo9MwPuGQKxefpipYATLx3dwYhXRPU4DkGTXQLkqXw6K9bD1TFl&amp;id=100094178111557</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Coordinator & Pre-Sales and Technical Support Engineer

Do it Right Pakistan

Job Description:We are seeking a highly organized and creative Event Coordinator to plan and execute a wide range of events. The ideal candidate will be responsible for managing all aspects of events, from concept development to successful completion.Key Responsibilities:<ul><li>Plan, organize, and coordinate events such as corporate meetings, conferences, weddings, and social gatherings</li><li>Liaise with vendors, venues, and clients to ensure seamless event execution</li><li>Manage budgets and track expenses</li><li>Coordinate logistics including catering, d&eacute;cor, entertainment, and transportation</li><li>Oversee event setup, execution, and breakdown</li><li>Handle on-site problem-solving and ensure client satisfaction</li><li>Promote events through social media and marketing channels</li></ul>Requirements:<ul><li>Proven experience as an Event Coordinator or similar role</li><li>Strong organizational and multitasking skills</li><li>Excellent communication and negotiation abilities</li><li>Ability to work under pressure and meet deadlines</li><li>Proficiency in MS Office; experience with event management software is a plus</li><li>Bachelor&rsquo;s degree in Hospitality Management, Marketing, or related field (preferred)</li></ul>Preferred Skills:<ul><li>Creative thinking and attention to detail</li><li>Strong networking abilities</li><li>Flexibility to work evenings and weekends</li></ul>Benefits:<ul><li>Competitive salary</li><li>Opportunities for career growth</li><li>Dynamic and collaborative work environment</li></ul>Working condition:<ul><li>Office based (Onsite)</li></ul>Pay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Creative Event Coordinator

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