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customer service representative

client relations representative

Move One

Job Description
 
Role Overview: 
The Client Relations Manager will play a key role in identifying and securing new business opportunities for our relocation and moving services. The position focuses on building and maintaining long-term relationships with corporate clients, ensuring Move One is included on their approved vendor lists, and managing ongoing service needs.
 
Key Responsibilities:1. New Business Development: 
Identify and engage with potential corporate clients in need of relocation and moving services.
 Present Move One’s services to prospective clients, ensuring we are added to their approved vendor lists.
 Develop and execute strategies to secure contracts and win bids for ad hoc relocation needs.
 
2. Client Relationship Management: 
Maintain regular contact with existing clients to ensure satisfaction with services.
 Act as the primary point of contact for clients, addressing inquiries and resolving service issues
 Foster strong relationships to encourage repeat business and referrals.
 
3. Account Maintenance: 
Monitor client accounts, ensuring all services are delivered on time and within scope.
 Coordinate with internal teams to manage logistics, ensuring seamless service delivery.
 Regularly review and assess client needs, proposing additional services or improvements.
 
4. Reporting and Feedback: 
Track and report on client interactions, sales pipeline, and successful bids.
 Gather client feedback to inform service enhancements and address areas of improvement
 
Skills
 
Requirements: 
Proven experience in business development, sales, or client relations, ideally within the relocation or logistics industry.
 Strong communication and negotiation skills.
 Ability to build lasting relationships and provide outstanding customer service.
 Familiarity with the corporate procurement process and vendor management.
 
This role is essential for expanding our customer base and ensuring continued satisfaction with our services

Client Relations Manager

Private

As a Client Relations Executive for our entertainment company, you will be the key point of contact for our clients, managing their entire journey from initial inquiry to long-term partnership. You will be responsible for handling new booking requests and building lasting relationships with existing clients to ensure their experience is exceptional. The ideal candidate has a passion for the entertainment industry, outstanding communication skills, and a talent for managing client needs with professionalism and enthusiasm.Key ResponsibilitiesNew Business and Booking Management:<ul><li>Handle inbound inquiries: Respond promptly and professionally to all new booking requests via phone, email, and social media platforms.</li><li>Consultative Selling: Discuss our entertainment services with prospective clients to understand their needs, recommend suitable packages, and provide accurate quotes.</li><li>Booking Finalization: Guide clients through the booking process, secure signed contracts, and collect payments to finalize new bookings.</li><li>Pipeline Management: Maintain a detailed and organized sales pipeline, tracking all leads and booking statuses using our system.</li><li>Ensure all client bookings are executed flawlessly.</li></ul><ul><li>Client Relationship Management:</li><li>Account Management: Nurture and grow relationships with a portfolio of existing clients, acting as their dedicated contact for all their entertainment needs.</li><li>Client Satisfaction: Conduct regular check-ins and follow-ups to ensure a high level of client satisfaction before, during, and after an event or service.</li><li>Problem Resolution: Proactively address and resolve any client issues or concerns, serving as an internal advocate for the client's interests.</li><li>Upselling and Retention: Identify opportunities to upsell additional services or secure repeat business, contributing to client loyalty and revenue growth.</li></ul><ul><li>Administrative and Reporting:</li><li>Documentation: Maintain precise records of all client interactions, booking details, and communication in the system.</li><li>Performance Reporting: Prepare and present regular reports to the CEO on new bookings, client feedback, and overall account status.</li></ul>Qualifications<ul><li>Experience: Proven experience in a client-facing role, preferably within the entertainment, hospitality, or events industry. Experience managing a sales or booking pipeline is a plus.</li><li>Communication: Exceptional verbal and written communication skills in both English and Arabic with the ability to articulate ideas clearly and persuasively to a diverse audience. (additional languages are a plus)</li><li>Interpersonal Skills: A friendly, professional, and empathetic demeanor. You must be able to build rapport and trust quickly.</li><li>Work Schedule: Flexibility to work beyond standard business hours, including evenings and weekends, to support client events and respond to urgent communications.</li><li>Technical Skills: Proficiency with social media and Microsoft Office Suite.</li><li>Industry Knowledge: A genuine interest in the entertainment industry and an understanding of different entertainment services.</li><li>Work Ethic: Highly organized, detail-oriented, and able to manage multiple projects and deadlines in a fast-paced environment.</li></ul>Job Type: Full-timeExperience:<ul><li>customer service/talent relations: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Client Relations Executive

Object 1 Real Estate

We are Object 1 (object-1.com), a contemporary development of the new world. Multicultural, aesthetic, intelligent, and sustainable. We are part of the international TSZ Group and look at contemporary architecture as a work of art, an innovative masterpiece.For 10 years we have been successfully implementing our architectural projects on the world stage.Due to fast growth and launching new projects, we are looking for a Client Relationship Officer to join our team.Responsibilities:<ul><li>Handle and resolve client complaints and inquiries in a timely and effective manner.</li><li>Communicate with clients via phone, email, and in-person meetings as required.</li><li>Collaborate with internal teams to investigate and resolve client issues.</li><li>Maintain detailed records of client interactions, complaints, and resolutions in the CRM system.</li><li>Escalate complex or sensitive cases to the appropriate departments for further handling.</li><li>Proactively follow up with clients to ensure satisfaction with the resolution provided.</li><li>Provide feedback to management on recurring client issues and suggest process improvements.</li><li>Support initiatives to enhance the overall client experience and strengthen client relationships.</li></ul>Requirements:<ul><li>Proven experience in client relations, customer service, or complaints handling, preferably in the real estate industry;</li><li>Strong problem-solving and negotiation skills;</li><li>Excellent communication and interpersonal abilities;</li><li>Experience with CRM systems and MS Office applications;</li><li>Fluent in English and Arabic;</li><li>Must be available in UAE.</li></ul>What we provide:<ul><li>Competitive salary as per the market;</li><li>Official employment under UAE Labour Law;</li><li>Employment visa and medical insurance;</li><li>Cozy office in Downtown and friendly environment at work.</li></ul>If you are seeking dynamic growth and want to be part of a team who build the future of Dubai, send your application!Job Type: Full-time&#1058;&#1080;&#1087; &#1074;&#1072;&#1082;&#1072;&#1085;&#1089;&#1110;&#1111;: &#1055;&#1086;&#1074;&#1085;&#1072; &#1079;&#1072;&#1081;&#1085;&#1103;&#1090;&#1110;&#1089;&#1090;&#1100;

Client Relationship Officer (Arabic Speaker)

Vincitore Real Estate Development LLC

Key Responsibilities:<ul><li>Act as the primary point of contact for clients regarding service-related inquiries, complaints, and support requests.</li></ul><ul><li>Ensure prompt, professional, and courteous responses to customer queries across various communication channels (in-person, phone, email, WhatsApp, etc.).</li></ul><ul><li>Handle customer onboarding, property handovers, and documentation with professionalism and accuracy.</li></ul><ul><li>Build and maintain long-term relationships with clients to ensure repeat business and referrals.</li></ul><ul><li>Manage conflict resolution and client grievances efficiently while maintaining a positive brand image.</li></ul><ul><li>Coordinate with internal departments (Sales, Leasing, Property Management, Accounts) to ensure seamless service delivery.</li></ul><ul><li>Prepare regular reports on customer feedback, satisfaction levels, and areas for improvement.</li></ul><ul><li>Conduct client follow-ups, feedback surveys, and proactive relationship-building initiatives.</li></ul><ul><li>Maintain up-to-date knowledge of Dubai real estate laws, RERA regulations, market trends, and company policies.</li></ul><ul><li>Participate in open houses, exhibitions, and networking events to represent the brand and engage with potential clients.</li></ul><ul><li>Maintain a professional appearance and demeanor at all times, acting as a brand ambassador for the company.</li></ul>Key Requirements:<ul><li>Gender: Male (due to specific client requirements)</li></ul><ul><li>Experience: Minimum 5+ years in client/customer relations within the Dubai real estate market.</li></ul><ul><li>Education: Bachelor's degree in Business Administration, Real Estate, Marketing, or related field.</li></ul><ul><li>Languages: Excellent verbal and written communication skills in English (Arabic and other languages are a plus).</li></ul><ul><li>Appearance: Highly presentable, well-groomed, with a professional demeanor.</li></ul><ul><li>Tech Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook); CRM systems (Salesforce, Property Finder CRM, or similar) is a plus.</li></ul>Soft Skills:<ul><li>Strong interpersonal and communication skills</li></ul><ul><li>High emotional intelligence</li></ul><ul><li>Conflict resolution</li></ul><ul><li>Customer-centric approach</li></ul><ul><li>Multitasking and time management</li></ul><ul><li>Patience and empathy</li></ul><ul><li>Preferred Qualifications:</li></ul><ul><li>Valid UAE driving license</li></ul><ul><li>RERA certification (optional but advantageous)</li></ul><ul><li>Familiarity with property management software and digital platforms</li></ul><ul><li>Experience in luxury or high-end property segments</li></ul>Job Type: Full-time

Client Relationship Officer

PIXEL MDCI

Full job descriptionSales Executive &ndash; Advertising &amp; Media ServicesWe are a dynamic advertising company in Dubai, offering a wide range of creative solutions including advertising, photography, videography, and media production. We are looking for an energetic and results-driven Sales Representative to join our team and drive business growth.Key Responsibilities:<ul><li>Identify and approach potential clients across industries (real estate, hospitality, F&amp;B, retail, corporate).</li><li>Present and promote our advertising, photography, and videography services to prospective customers.</li><li>Build and maintain strong, long-term client relationships.</li><li>Negotiate contracts, close deals, and ensure smooth onboarding of clients.</li></ul>Basic Skills and Knowledge:<ul><li>Proven experience in sales, business development, or client relations (advertising/media industry preferred).</li><li>Strong communication, presentation, and negotiation skills.</li><li>Proficiency in English; Arabic is a plus.</li><li>Experience in Advertising or Marketing company is an advantage</li></ul>Must be available to start immediately.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Sales Executive

Trio Advertising LLC

We are looking for a resourceful advertising sales executive to be part of our team. Your job responsibilities will include building and maintaining long-term customer relations. To be able to perform in this job role, you should be highly motivated and have excellent marketing skills. A successful candidate should also be able to handle stressful situations. Your ability to provide excellent customer service in a professional and timely manner will be advantageous. Industry standard salary offered.Responsibilities:<ul><li>Identifying new business leads and contributing to the expansion of business activities.</li><li>Should have the knowledge of different kinds of printing, fabrication works etc.</li><li>Generating new sales leads and coordinate with the elite client in professional manner.</li><li>Handling 360 orientation of projects.</li><li>Preparing and presenting sample sales advertisements as per the clients&rsquo; requirements</li></ul>Requirements:<ul><li>4-5 years of work experience as an Sales Representative in Advertising Industry</li><li>Candidates who are currently in UAE with Visit or Residency Visa are required.</li><li>Complete knowledge of various advertising and marketing techniques</li><li>Excellent marketing, negotiation, and presentation skills</li><li>Good communication and interpersonal skills</li><li>Ability to work independently and collaboratively</li><li>Highly motivated and detail-oriented individual</li><li>Strong analytical and problem-solving skills</li></ul>Job Type: Full-time

Advertising Sales Executive

Silver Smith Business Solutions

Job Description: Client Service Representative ( Philipines language speaking Female) Company: Silver Smith Business Solutions Location: Dubai, UAE Position Type: Full-Time Compensation: Base Salary + CommissionApplication Deadline: September 30, 2025About Silver Smith Business SolutionsSilver Smith Business Solutions is a premier typing center in Dubai, helping expatriates and entrepreneurs simplify business setup and immigration processes. We specialize in trade licenses, visa applications, labor cards, document attestation, and certified translations&mdash;using UAE government portals such as DET, GDRFA, MoHRE, and MOFAIC. Our mission is to provide smooth, client-focused services while ensuring compliance and efficiency for startups, investors, and professionals in the UAE.Job OverviewWe are looking for a Philipines language -speaking Client Service Representative to join our growing team. The role involves assisting clients with every step of their business setup and immigration journey&mdash;from choosing the right business structure (LLC, Free Zone, Sole Proprietorship) to handling visa applications, labor card processing, attestations, and translations.Fluency in Tagalog and English is essential, as many of our clients come from the Philippines and Southeast Asia. The candidate will also function as a Public Relations Officer (PRO), ensuring proper document preparation, portal submissions, and compliance with UAE regulations.This is a full-time role with a competitive salary plus attractive commission.Key ResponsibilitiesClient Consultation<ul><li>Guide clients on UAE business structures (LLC, Free Zone, Sole Proprietorship).</li><li>Advise on visa types (Investor, Employment, Golden Visa), costs, and 2025 updates.</li><li>Explain attestation and translation requirements for legal documents.</li></ul>Document Preparation &amp; Submission<ul><li>Handle trade license applications, MoHRE registrations, Ejari, and other official paperwork.</li><li>Process visa applications through GDRFA and Amer portals (Emirates ID, medicals, residency stamping).</li><li>Submit labor contracts and ensure MoHRE compliance.</li><li>Manage attestations and certified translations for documents like diplomas and marriage certificates.</li></ul>Government Portal Navigation<ul><li>Work with DET, GDRFA, MoHRE, Tasheel, and MOFAIC systems.</li><li>Assist clients with UAE PASS setup and submissions.</li></ul>Compliance &amp; Accuracy<ul><li>Review documents before submission to avoid rejections.</li><li>Verify passports, medical results, and financial proofs.</li></ul>Client Communication<ul><li>Provide clear and professional assistance in Tagalog and English.</li><li>Update clients on application status and explain UAE rules.</li></ul>Revenue Growth<ul><li>Recommend bundled services (e.g., visa + attestation packages).</li><li>Meet monthly service targets to earn commissions.</li></ul>Qualifications<ul><li>Languages: Fluent in Tagalog and English (spoken &amp; written). Arabic is a plus.</li><li>Gender: Male/Female .</li><li>Education: Bachelor&rsquo;s degree preferred; diploma with relevant experience accepted.</li><li>Experience:</li><li>1&ndash;2 years in typing center customer service, admin, or PRO roles in the UAE.</li><li>Typing center or government services experience is a plus.</li><li>Skills:</li><li>Strong organizational and communication skills.</li><li>Knowledge of Microsoft Office and UAE digital platforms (MoHRE app, UAE PASS).</li><li>Attention to detail for handling legal documents.</li><li>Certifications: PRO training (e.g., KHDA-approved) is an advantage; must be open to training.</li><li>2025 Requirements: Familiarity with updated UAE regulations (e.g., Emiratisation, digital attestation).</li></ul>Compensation &amp; Benefits<ul><li>Base Salary: AED 1,500&ndash;2,000/month (depending on experience).</li><li>Commission: 5&ndash;10% per client service, with potential to earn AED 2,000&ndash;5,000 extra per month.</li><li>Benefits:</li><li>UAE employment visa &amp; labor card sponsorship.</li><li>Health insurance (as per UAE labor law).</li><li>Paid annual leave and sick leave (per UAE labor law).</li><li>Training support (PRO courses, portal workshops).</li><li>Work Hours: 40&ndash;48 hours/week (8 hrs/day, 5&ndash;6 days/week).</li><li>Incentives: Extra bonuses for exceeding monthly targets.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Client Service Representative

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