customer service representative Jobs in Dubai

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client relations specialist

Choose UAE

<div>
 
 
 Operations &amp; Client Relations Specialist
 
 
 
 
 
 
 
 Choose UAE &ndash; Operations &amp; Customer Service Team
 
 
 
 We are looking for an
 
 Operations &amp; Client Relations Specialist
 
 to join our growing Operations team at
 
 Choose UAE
 
 .
 
 
 
 
 
 This pivotal role is central to our business setup services&mdash;covering everything an entrepreneur needs, from
 
 company formation and visas to banking applications, PRO tasks, and beyond
 
 . You will act as the bridge between our clients, internal team, vendors, and government jurisdictions, ensuring a seamless and professional experience throughout the business setup journey.
 
 
 
 
 
 
 Key Pre-Requisites:
 
 
 <ul>
 <li>
 Prior experience in
 
 hospitality, business services, or customer service
 
 roles.
 </li>
 <li>
 Background in
 
 office administration
 
 or
 
 operations support
 
 .
 </li>
 <li>
 Basic knowledge of
 
 project management
 
 is a plus.
 </li>
 <li>
 
 Immediate or short-notice availability
 
 .
 </li>
 <li>
 Completion of our
 
 application form
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Primary Liaison
 
 : Serve as the first point of contact for both clients and internal team members throughout the setup lifecycle&mdash;from sales handover to successful completion.
 </li>
 <li>
 
 End-to-End Business Setup
 
 : Manage and coordinate services such as
 
 company formation, visa applications, Emirates ID, medical testing, banking applications, PRO services, and other jurisdiction requirements
 
 .
 </li>
 <li>
 
 Client &amp; Team Coordination
 
 : Ensure smooth communication between clients, vendors, and jurisdictions while supporting internal teams with updates and progress tracking.
 </li>
 <li>
 
 Customer Success
 
 : Maintain high customer satisfaction by addressing queries promptly, resolving issues professionally, and guiding clients step-by-step through the process.
 </li>
 <li>
 
 Vendor &amp; Jurisdiction Management
 
 : Work directly with free zones, mainland authorities, banks, and other partners to deliver on service requirements efficiently.
 </li>
 <li>
 
 Process Innovation
 
 : Suggest and implement improvements in workflows and service delivery to enhance efficiency, compliance, and client experience.
 </li>
 <li>
 
 Feedback &amp; Improvement
 
 : Establish feedback loops with clients and internal teams to strengthen our service quality and ensure proactive issue resolution.
 </li>
 </ul>
 
 
 
 
 
 We Value:
 
 
 <ul>
 <li>
 
 Integrity &amp; humility
 
 in every interaction.
 </li>
 <li>
 A
 
 collaborative, team-player mindset
 
 .
 </li>
 <li>
 Strong
 
 multitasking ability
 
 and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Join Choose UAE:
 
 
 <ul>
 <li>
 
 Dynamic Operations Environment
 
 : Engage in the full spectrum of business setup services in the UAE&mdash;ideal for those who thrive in hands-on operational roles.
 </li>
 <li>
 
 Impactful Role
 
 : Directly influence the success of our clients&rsquo; businesses by ensuring smooth and compliant service delivery.
 </li>
 <li>
 
 Commitment to Growth
 
 : Benefit from professional training, merit-based promotions, and ongoing learning, including free Masterclass sessions.
 </li>
 <li>
 
 Startup Culture
 
 : Be part of a vibrant, agile team that values innovation, collaboration, and customer-first service.
 </li>
 <li>
 
 Work-Life Balance
 
 : A supportive workplace that emphasizes fairness and mental well-being.
 </li>
 </ul>
 
 
 
 
 
 Not the Best Fit If:
 
 
 <ul>
 <li>
 You prefer
 
 traditional corporate roles
 
 with rigid structures and limited scope.
 </li>
 <li>
 You are
 
 uncomfortable with frequent client interaction
 
 , calls, and follow-ups.
 </li>
 <li>
 You lack strong
 
 people skills
 
 and the ability to handle diverse client needs.
 </li>
 </ul>
 
 
 
 
 At
 
 Choose UAE
 
 , you&rsquo;ll play a central role in helping entrepreneurs establish and grow their businesses in the UAE. This role is tailor-made for those who are passionate about
 
 operations, client success, and delivering end-to-end business setup solutions
 
 .
 
</div>

Operations and Client Relations Executive

Swift Day Surgical Centre

Job Opening: Client Relations Executive &ndash; Day Surgical Centre (Dubai) Location: Dubai, UAE Employment Type: Full-Time Industry: Healthcare &ndash; Day Surgery CentreRole OverviewThe Client Relations Executive will be the first point of contact for patients and visitors, ensuring a smooth, welcoming, and efficient journey from inquiry to discharge. This role is ideal for someone who enjoys patient interaction, is highly organized, and thrives in a fast-paced clinical environment with good leadership skills.Key Responsibilities<ul><li>Welcome and assist patients with registration, inquiries, and appointment scheduling</li><li>Manage phone, WhatsApp, and email communication professionally and promptly</li><li>Coordinate daily OPD and surgical schedules with nurses, doctors, and OT team</li><li>Provide pre-procedure instructions and arrange post-procedure follow-up</li><li>Handle payments, invoicing, and receipts (insurance knowledge is a plus)</li><li>Maintain patient confidentiality and comply with DHA standards</li><li>Support patient satisfaction initiatives and help resolve concerns</li><li>Ensure a pleasant and well-managed waiting room experience</li></ul>Qualifications<ul><li>Diploma or Bachelor&rsquo;s Degree in Business, Healthcare, Hospitality, or related field</li><li>1&ndash;3 years&rsquo; experience in customer service (healthcare experience preferred)</li><li>Strong communication skills and professional demeanor</li><li>Fluent in English; Arabic or additional languages are an advantage</li><li>Knowledge of clinic management systems preferred</li><li>Ability to multitask and stay organized in a busy environment</li></ul>What We&rsquo;re Looking For<ul><li>Friendly, patient-centered personality</li><li>Strong problem-solving skills</li><li>Culturally sensitive and empathetic attitude</li><li>Team player with high professionalism</li><li>Positive energy and willingness to learn</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Health insurance and other benefits as per UAE law</li><li>Supportive and multicultural team environment</li><li>Professional development and training opportunities</li><li>A chance to grow in a modern and respected day surgery centre</li></ul>Job Type: Full-time

Client Relations Executive

Karnak Home

We are looking for a skilled and detail-oriented CRM Specialist to manage, optimize, and enhance our customer relationship management system. The ideal candidate will ensure smooth communication with customers, improve customer journey workflows, and support the sales team with accurate data and reporting.Key Responsibilities:<ul><li>Manage and maintain the CRM system, ensuring data accuracy and completeness.</li><li>Create, update, and optimize customer workflows, pipelines, and automation processes.</li><li>Track customer interactions and ensure timely follow-up by the sales team.</li><li>Generate weekly and monthly reports on leads, conversions, and customer engagement.</li><li>Collaborate with sales, marketing, and customer service teams to improve customer experience.</li><li>Segment customer data for targeted campaigns and improved communication.</li><li>Identify CRM issues, troubleshoot errors, and coordinate with technical support if needed.</li><li>Train team members on CRM tools, best practices, and new system features.</li><li>Monitor customer feedback, track service issues, and ensure timely resolutions.</li><li>Support retention strategies by identifying customer trends and behavior patterns.</li></ul>Requirements:<ul><li>Proven experience as a CRM Specialist or similar role.</li><li>Strong understanding of CRM systems.</li><li>Excellent data management and analytical skills.</li><li>Strong communication and coordination abilities.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Proficiency in Microsoft Excel, Google Sheets, and reporting tools.</li><li>Attention to detail and strong organizational skills.</li></ul>Preferred Qualifications:<ul><li>Experience in the furniture or retail industry.</li><li>Knowledge of marketing automation and customer segmentation.</li><li>Basic understanding of customer service practices.</li></ul>What We Offer:<ul><li>Accommodation provided by the company</li><li>Competitive salary</li><li>Annual leave as per UAE labor law</li><li>1 day off per week</li><li>Supportive and collaborative work environment</li><li>Opportunities for career growth and development</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

CRM Specialist

MIRA Construction

<div>MIRA Construction L.L.C is seeking a detail-oriented Receptionist with CRM experience to join our dynamic Gym team. In this role, you will be the first point of contact for our clients and visitors, managing all front desk activities while utilising your CRM skills to improve client interactions and data management.
Key Responsibilities:<ul>
<li>
Greet and assist clients and visitors in a professional and friendly manner.</li>
<li>Manage incoming phone calls, emails, and messages efficiently.</li>
<li>Utilise CRM software to input and update clients' information, track interactions, and manage lead generation.</li>
<li>Schedule appointments, meetings, and coordinate logistics as required.</li>
<li>Keep the reception area organised and tidy to ensure a welcoming environment.</li>
<li>Assist in administrative tasks, including filing, data entry, and preparing documents.</li>
<li>Provide exceptional customer support to enhance client satisfaction and retention.</li>
<li>Support marketing initiatives and collection of feedback through CRM tools.</li>
</ul>
Requirements<ul>
<li>
Proven experience as a Receptionist or in a similar role.</li>
<li>Familiarity with CRM software and Microsoft Office Suite.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Excellent organisational skills with the ability to multitask.</li>
<li>Fluent in English, with additional languages being a plus.</li>
<li>Professional appearance and attitude.</li>
<li>Working in a Gym previously will be an advantage.</li>
</ul>
Benefits<ul><li>
Competitive salary and commission structure.</li></ul><ul>
<li>Ongoing training and development.</li>
<li>Modern and well-equipped work environment.</li>
<li>Supportive and friendly team.</li></ul></div>

Receptionist with CRM experience

Nanny Genie

<ul><li>Advise clients on Australian and Canadian immigration programs (PR, PNPs, visit and study visas) through consultations and proposals.</li><li>Assess client profiles and recommend the most suitable immigration pathways.</li><li>Stay updated on immigration laws, documentation requirements, medicals, police clearances, and processing fees.</li><li>Manage daily communication with clients, ensuring timely support and strong relationship-building through regular follow-ups.</li><li>Use CRM systems to track leads, update records, and manage the sales pipeline effectively.</li><li>Keep informed about immigration news, policy updates, and market trends to provide accurate guidance.</li><li>Collaborate with marketing and sales teams to identify opportunities, convert leads, and achieve sales targets.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Immigration or sales : 2 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Immigration Consultant

M I R A CONSTRUCTION L.L.C

<div>
 MIRA Construction L.L.C is seeking a detail-oriented Receptionist with CRM experience to join our dynamic Gym team. In this role, you will be the first point of contact for our clients and visitors, managing all front desk activities while utilising your CRM skills to improve client interactions and data management.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Greet and assist clients and visitors in a professional and friendly manner
 </li>
 <li>
 Manage incoming phone calls, emails, and messages efficiently
 </li>
 <li>
 Utilise CRM software to input and update clients' information, track interactions, and manage lead generation
 </li>
 <li>
 Schedule appointments, meetings, and coordinate logistics as required
 </li>
 <li>
 Keep the reception area organised and tidy to ensure a welcoming environment
 </li>
 <li>
 Assist in administrative tasks, including filing, data entry, and preparing documents
 </li>
 <li>
 Provide exceptional customer support to enhance client satisfaction and retention
 </li>
 <li>
 Support marketing initiatives and collection of feedback through CRM tools
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as a Receptionist or in a similar role
 </li>
 <li>
 Familiarity with CRM software and Microsoft Office Suite
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Excellent organisational skills with the ability to multitask
 </li>
 <li>
 Fluent in English, with additional languages being a plus
 </li>
 <li>
 Professional appearance and attitude
 </li>
 <li>
 Working in a Gym previously will be an advantage
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and commission structure
 </li>
 <li>
 Ongoing training and development
 </li>
 <li>
 Modern and well-equipped work environment
 </li>
 <li>
 Supportive and friendly team
 </li>
 </ul>
</div>

Fast Business Line

About the RoleWe are looking for a confident and result-oriented female Telecaller to join our Business Setup Company. The ideal candidate will handle outbound calls, explain services, follow up with leads, and close sales.Key Responsibilities<ul><li>Contact and follow up with potential clients through calls, emails, and meetings.</li><li>Understand client requirements and recommend the right jurisdiction (Mainland, Free Zone, Offshore) and license type.</li><li>Present tailored business setup solutions and close deals efficiently.</li><li>Negotiate terms and pricing to maximize profit within company guidelines.</li><li>Maintain and update lead information and sales pipeline in CRM.</li><li>Achieve assigned sales quotas and conversion targets.</li><li>Prepare and send proposals, quotations, and service agreements to clients.</li><li>Coordinate with internal teams to ensure a smooth post-sales handover.</li><li>Stay updated on UAE business setup regulations and market trends.</li><li>Upsell additional services such as visas, offices, and bank account assistance.</li></ul>Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred).</li><li>2+ years of proven sales experience in business setup, company formation, or related industry.</li><li>Excellent communication, negotiation, and closing skills.</li><li>Strong presentation and interpersonal abilities.</li><li>Goal-oriented, self-motivated, and confident in high-pressure sales environments.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluent in English; Arabic or additional languages are an advantage.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED5,000.00 per month

Telesales Executive - Business Setup

Explore 3568+ Client relations specialist in Dubai this December. Find roles across top companies and apply now to boost your career.

3568 client relations specialist jobs IN Dubai

Operations and Client Relations Executive

Client Relations Executive

CRM Specialist

Receptionist with CRM experience

Immigration Consultant

Receptionist with CRM experience

Telesales Executive - Business Setup