customer service representative Jobs in Sharjah

customer service representative

account manager

client relationship executive Jobs in Sharjah

client relationship executive

customer relationship management manager Jobs in Sharjah

customer relationship management manager

maintenance client relations & coordinator Jobs in Sharjah

maintenance client relations & coordinator

client relationship manager

SASH

We are looking for a driven and customer-focused Account Manager to join our team for a company based in Sharjah and help manage key client relationships, grow sales, and support business expansion.Key Responsibilities:&middot; Manage and grow relationships with existing customers in the construction, industrial, and retail sectors&middot; Identify new business opportunities and generate leads within the UAE market&middot; Understand client needs and recommend suitable paint products and solutions&middot; Prepare quotations, negotiate prices, and close sales deals&middot; Follow up on orders, deliveries, and payments to ensure smooth operations&middot; Maintain accurate records of sales activities and customer interactions&middot; Coordinate with the production, logistics, and technical teams to meet client requirements&middot; Stay updated on market trends, competitors, and new product developmentsRequirements:&middot; Proven experience as an Account Manager or Sales Executive, preferably in the paint, building materials, or construction industry&middot; Strong communication, negotiation, and customer-service skills&middot; Knowledge of paint products, coatings, or related materials (preferred)&middot; Valid UAE driving license&middot; Ability to work independently and meet sales targets&middot; Good command of English; Arabic is an advantageJob Type: Full-time

Account Manager

SBK Real Estate

Job Description: As a Renewal Executive at SBK, you will play a crucial role in maintaining positive relationships with our valued clients. Your primary responsibility will be to facilitate the renewal process for existing property leases and contracts, ensuring seamless transitions and exceptional customer satisfaction.Key Responsibilities:<ul><li>Renewal Coordination: Serve as the primary point of contact for clients seeking to renew their property leases or contracts. Coordinate all aspects of the renewal process, including documentation, negotiations, and agreement finalization.</li><li>Client Relationship Management: Cultivate strong relationships with clients by understanding their needs, preferences, and concerns. Address inquiries promptly and professionally, providing personalized assistance to ensure client satisfaction.</li><li>Contract Administration: Manage all documentation related to lease renewals, ensuring accuracy, compliance, and adherence to company policies and legal requirements. Maintain organized records and databases to facilitate efficient renewal processes.</li><li>Negotiation and Communication: Collaborate with clients and internal stakeholders to negotiate renewal terms and conditions. Communicate effectively with clients to convey renewal options, resolve disputes, and address any issues or concerns.</li><li>Proactive Outreach: Proactively reach out to clients prior to lease expiration to discuss renewal options and promote timely decision-making. Anticipate potential challenges or obstacles and develop strategies to overcome them.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree , or related field preferred.</li><li>Proven experience in customer service.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li><li>Salary : 4000 + Commission</li></ul>Join our team at SBK and contribute to our mission of excellence in real estate service delivery. Apply now to embark on a rewarding career as a Renewal Executive!Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your experience in customer support in UAE?</li></ul>Experience:<ul><li>customer service: 2 years (Required)</li></ul>

Customer Service Representative

Al Marwan Real Estate

<div>
 
 
 Who we are:
 
 
 
 Al Marwan Group is a holding company established in 1978. Over the years, we have built a strong and diversified portfolio in Real Estate Development &amp; Management, Hospitality, General Contracting, and Heavy Machinery trading, providing innovative solutions for the Construction, Mining, Oil, and Gas industries.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The CRM Manager is responsible for leading the strategy, implementation, and optimization of the company&rsquo;s Customer Relationship Management (CRM) systems and processes and other systems. This role focuses on enhancing customer engagement, improving sales and leasing operations, and driving data-driven decision-making across the organization. The CRM Manager will collaborate with cross-functional teams to ensure that technology solutions align with business objectives and deliver measurable value.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the planning, development, and continuous improvement of CRM systems to support sales, marketing, leasing, and customer service functions.
 </li>
 <li>
 Collaborate with business stakeholders to identify CRM requirements, design tailored workflows, and enhance user experience.
 </li>
 <li>
 Manage the integration of the CRM with other systems (e.g., ERP, property management platforms, marketing automation tools).
 </li>
 <li>
 Develop and maintain CRM dashboards, reports, and analytics to provide insights into customer behavior, sales performance, and campaign effectiveness.
 </li>
 <li>
 Oversee data management practices, ensuring accuracy, consistency, and compliance with data protection regulations.
 </li>
 <li>
 Provide leadership and guidance to internal teams or vendors involved in CRM customization and support.
 </li>
 <li>
 Establish KPIs and performance metrics to measure CRM success and its impact on business outcomes.
 </li>
 <li>
 Conduct user training sessions and promote CRM adoption across departments.
 </li>
 <li>
 Build and maintain strong relationships with clients, vendors, and technology partners to ensure system stability and ongoing innovation.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Technology, Marketing, or a related field (Master&rsquo;s preferred).
 </li>
 <li>
 Minimum of 5 years of experience managing CRM platforms, preferably within the real estate industry.
 </li>
 <li>
 Strong understanding of real estate operations including sales, leasing, and customer lifecycle management.
 </li>
 <li>
 Proven experience with leading CRM platforms (e.g., Salesforce, Zoho, HubSpot, or Microsoft Dynamics).
 </li>
 <li>
 Excellent analytical skills with experience in CRM reporting, data analysis, and customer segmentation.
 </li>
 <li>
 Strong leadership, communication, and project management abilities.
 </li>
 <li>
 Ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Other Preferred Skills:
 
 
 <ul>
 <li>
 Experience in CRM customization and integration with ERP or marketing tools.
 </li>
 <li>
 Familiarity with cloud-based CRM solutions and API integrations.
 </li>
 <li>
 Knowledge of digital marketing automation and lead management tools.
 </li>
 <li>
 Certification in CRM platforms (e.g., Salesforce Administrator or equivalent) is a plus.
 </li>
 </ul>
 
 
</div>

Customer Relationship Management Manager

AMA Audit & Tax Advisory

Client Relations ExecutiveAMA Audit &amp; Tax AdvisorySharjahJob Summary:We are seeking a Client Relations Executive to join our team and be the primary point of contact for our clients. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to build and maintain positive relationships with clients. The Client Relations Executive will be responsible for addressing client inquiries, resolving issues, and ensuring client satisfaction.Responsibilities:<ul><li>Build contacts with potential clients to create new business opportunities.</li><li>Conduct outdoor visits in the market to find potential clients.</li><li>Keep prospective client database updated</li><li>Make cold calls for new business leads</li><li>Maintain knowledge of all service offerings of the company.</li><li>Arrange meetings for senior management with prospective clients.</li><li>Follow company guidelines and procedures for acquisition of customers, submission of proposals etc.</li><li>At least one years of proven experience in Auditing and Accounting firm in UAE</li><li>Degree in Marketing, Business Administration or similar will be preferred</li><li>Must possess strong customer service skills</li><li>Excellent written and verbal communication</li><li>Must have good negotiation skills</li><li>Mus be able to create good presentations</li><li>Must have excellent interpersonal skills</li><li>Must be detail oriented and an active listener</li><li>Ability to work under pressure.</li></ul>Job Type: Full-timeExperience: sales: 1 year (Preferred)Willingness to travel: 100% (Preferred)Job Type: Full-timeAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>sales: 1 year (Preferred)</li></ul>

Client Relationship Executive

Al Amra Tents Sheds and Tarpaulins LLC

We are a leading company in the UAE specializing in tents, car parking shades, tensile structures, pergolas, steel fabrication, and turnkey shade solutions. We are expanding our team and looking for a results-driven Business Development Executive to help grow our client base and secure new projects.Key Responsibilities<ul><li>Identify new business opportunities in the UAE market for tents, shades, tensile structures, and metal fabrication.</li><li>Build and maintain strong relationships with contractors, consultants, government entities, and corporate clients.</li><li>Prepare and deliver company presentations, proposals, and quotations.</li><li>Meet sales targets and achieve consistent monthly revenue goals.</li><li>Follow up on leads, site visits, project inquiries, and tender opportunities.</li><li>Maintain an updated pipeline of prospects and regular reporting to management.</li><li>Coordinate with the technical/engineering team for pricing and solution development.</li><li>Represent the company professionally in meetings and exhibitions.</li></ul>Requirements<ul><li>Mandatory: Minimum 5 years of UAE experience in tents, shades, pergolas, tensile structures, or steel fabrication.</li><li>Strong understanding of material specifications, pricing, and project execution.</li><li>Valid UAE driving license (preferred).</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to bring in new clients and close deals independently.</li><li>Self-motivated, target-driven, and proactive.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary + attractive commission structure.</li><li>Company visa, insurance, and other benefits as per UAE law.</li><li>Growth opportunities within a rapidly expanding company.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Business Development Executive

Saryat Al Aman Safety and Security System L.L.C.SP

Job DescriptionRoles &amp; Responsibilities&middot; Identify opportunities to upsell and cross-sell technology products and services to existing clients within the UAE market.&middot; Have a good knowledge for the international standard NFPA and local civil defence regulations.&middot; Collaborate with the sales team to develop and execute sales strategies for assigned accounts.&middot; Serve as the main point of contact for assigned accounts, providing regular updates on account progress, and ensuring a high level of client satisfaction.&middot; Understand the unique needs and challenges of each assigned account and develop and implement account plans to address those needs.Desired Candidate ProfileProduct Expertise -Fire Protection, Fire Suppression, Fire Fighting System.Experience &ndash;2 years in UAE MarketEducation &ndash;Any Bachelors (Engineering specialized in Mechanical or Equivalent will be an add on)Location &ndash; SharjahSalary - Upon Experience - NegotiableJob Types: Full-time, PermanentPay: From AED2,000.00 per monthMust Hold Valid UAE Driving Licensecontact number:- 0581092424Job Types: Full-time, PermanentPay: From AED2,000.00 per monthExperience:<ul><li>uae: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>uae driving licence (Required)</li></ul>Location:<ul><li>Sharjah (Required)</li></ul>

Sales Representative

KONE

<div>
 Certified as a Top Employer, KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture, inspiring the highest standards of quality and efficiency from the team, putting our people first, and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.
 
 
 Our team in UAE is growing rapidly and we are looking for an energetic and enthusiastic
 
 Key Account Manager
 
 to be based in Sharjah, UAE to handle Service Sales within Sharjah &amp; Northern Emirates region, In this role, you will lead and develop mutually beneficial relationships between KONE and customers which are strategic or nationally/locally important. You will proactively identify solutions that add value to our strategic customers and major projects, building &amp; maintaining strong relationships with existing customers to retain existing maintenance contracts and proactively generate more opportunities within and outside our current customer base.
 
 
 This is a unique opportunity to join a team of professionals who thrive on driving offering and sales development strategies and sharing best practices. If you feel you have what it takes and can add significant value to this role and department, then apply for this exciting opportunity!
 
 
 
 
 What will you do?
 
 
 
 
 <ul>
 <li>
 Proactively develop and create customer relationships in your area of responsibility
 </li>
 <li>
 Ensures customer satisfaction and solves complaints with the rest of the KONE team
 </li>
 <li>
 Document and maintain the customer and contact information
 </li>
 <li>
 Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing target, including proactively generating opportunities from outside the current customer base
 </li>
 <li>
 Accountable for finding customer needs and matching KONE&rsquo;s solution matching with those needs
 </li>
 <li>
 Responsible for pricing using the approved tendering tools
 </li>
 <li>
 Validate that the contents of the contract are in line with the negotiation process outcome
 </li>
 <li>
 Maintain full information of opportunities, tasks, and visits, while keeping CRM up to date
 
 
 </li>
 </ul>
 
 
 Are you the one?
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree preferably in engineering
 </li>
 <li>
 Minimum 5 years&rsquo; experience in one of the following: Complex Sales Process Management / Business Development / Key Account Management
 </li>
 <li>
 Experience managing key accounts and major projects is a must
 </li>
 <li>
 Experience within the same or similar industries working with developers, main contractors, and consultants
 </li>
 <li>
 Ability to interpret and analyze customer needs
 </li>
 <li>
 Passion for sales, with a proven track record and a strong customer focus
 </li>
 <li>
 Futuristic approach and passionate about new technologies and digitalization
 </li>
 <li>
 Excellent English communication, presentation, and negotiation skills
 </li>
 <li>
 Candidates with experience in the market in the UAE will be given priority.
 
 
 </li>
 </ul>
 
 Successful candidates will be invited to complete an automated video interview. Please check your e-mail regularly to be able to submit within the assigned time frame.
 
 
 
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Key Account Manager - Service (Elevators & Escalators)

Explore 313+ Client relationship manager in Sharjah this December. Find roles across top companies and apply now to boost your career.