customer service representative Jobs in Abu Dhabi

customer service representative

customer service representative (remote) Jobs in Abu Dhabi

customer service representative (remote)

automotive service advisor Jobs in Abu Dhabi

automotive service advisor

customer service executive Jobs in Abu Dhabi

customer service executive

field services engineer - lebanon Jobs in Abu Dhabi

field services engineer - lebanon

client service associate

Ushi Nail Spa

Responsible for handling incoming calls, assisting clients with salon service inquiries, and managing appointment bookings. The role is based in the Al ain, Head Office and focuses mainly on receiving calls, coordinating appointments, and providing basic support to ensure a smooth customer experience. Limited outgoing calls may be required for appointment confirmations or follow-ups.Requirements:<ul><li>Female Candidate</li><li>Fluent in English and Arabic</li><li>Experience in Call handing and Customer Service</li><li>Good communication skills with a professional phone manner</li><li>Ability to manage appointment bookings and basic scheduling</li><li>Experience in a Salon or Beauty industry is an advantage</li><li>Open to flexible working hours, including shifts if required</li></ul>Interview location : Al Ain (No online)Job Type: Full-time

Salon Call Center Agent

PulseMediaNL (EMEA REGION)

<div>
 Position Summary
 
 
 We are seeking a proactive and customer-focused Customer Service Representative to join a remote support team. In this role, you will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive overall experience.
 
 
 The ideal candidate is an excellent communicator who remains calm under pressure, listens actively, and is committed to delivering high-quality service. This position is well suited for individuals who are organized, solution-oriented, and comfortable working independently in a remote environment.
 
 
 This is a flexible, remote opportunity designed for professionals who thrive in dynamic and customer-centric roles.
 
 
 Key Responsibilities
 
 
 
 As a Customer Service Representative, You Will
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, or phone in a timely and professional manner
 </li>
 <li>
 Provide accurate information about products, services, policies, and procedures
 </li>
 <li>
 Resolve customer issues efficiently while maintaining a positive and empathetic tone
 </li>
 <li>
 Document interactions and update internal systems with clear and detailed notes
 </li>
 <li>
 Escalate complex or unresolved issues to appropriate departments when necessary
 </li>
 <li>
 Follow established service guidelines and performance standards
 </li>
 <li>
 Identify recurring customer concerns and provide feedback for process improvement
 </li>
 <li>
 Maintain confidentiality and professionalism in all communications
 
 
 </li>
 </ul>
 Your role will be essential in maintaining customer satisfaction and strengthening brand trust.
 
 
 
 Qualifications &amp; Skills
 
 
 
 Successful candidates typically demonstrate:
 
 
 <ul>
 <li>
 Previous experience in customer service, call center support, retail support, or a related field
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Excellent problem-solving abilities and attention to detail
 </li>
 <li>
 Ability to manage multiple conversations or tasks simultaneously
 </li>
 <li>
 Comfortable working independently and meeting performance metrics
 </li>
 <li>
 Basic proficiency with customer service software, CRM systems, or help desk platforms
 </li>
 <li>
 Strong time management and organizational skills
 
 
 </li>
 </ul>
 A positive attitude, patience, and the ability to handle challenging situations professionally are key to success in this role.
 
 
 Work Structure
 
 
 <ul>
 <li>
 Fully remote work environment
 </li>
 <li>
 Flexible scheduling depending on assigned shifts
 </li>
 <li>
 Clear performance expectations and measurable service standards
 </li>
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 Ongoing training and support resources provided
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
 <li>
 Independent contractor or employee classification depending on placement
 </li>
 <li>
 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope and hours may vary based on operational needs
 
 
 </li>
 </ul>
 Application Process
 
 
 
 To Apply
 
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant customer service experience
 </li>
 <li>
 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for dependable and customer-oriented professionals who are passionate about delivering excellent service and creating positive customer experiences.
 
 
 If you'd like, I can also create a shorter job board version or a more call-center-focused version.
</div>

Customer Service Representative (Remote)

PROPERTY SHOP INVESTMENT LLC - HQ

Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and in-person interactions</li><li>Provide accurate information about services and resolve customer concerns promptly</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Record customer interactions and maintain proper documentation</li><li>Coordinate with internal teams to ensure timely issue resolution</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or relevant experience in Customer Service</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to work in a fast-paced environment</li><li>Proficiency in MS Office and basic CRM tools</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthWork Location: In person

Customer Service Representative

First Abu Dhabi Bank (FAB)

<div>
 As a Customer Service Representative, you will be the face of our company, representing FAB with every customer interaction. Your primary goal is to ensure an exceptional customer experience by providing accurate and timely information, resolving queries, and offering solutions. You will be a key contributor to our team, working collaboratively to maintain our high standards of service and uphold the company's reputation.
</div>

Uniquie Homes Worldwide Properties LLC

<ul><li>With at least 2-5 years experiences.</li><li>Answer calls and respond to emails</li><li>Handle customer inquiries both over the phone and by email</li><li>Research required information using available resources</li><li>Manage and resolve customer complaints</li><li>Provide customers with product and service information</li><li>Enter new customer information into system</li><li>Update existing customer information</li><li>Process orders, forms and applications</li><li>Identify and escalate priority issues</li><li>Route calls to appropriate resource</li><li>Follow up customer calls where necessary</li><li>Document all call information according to standard operating procedures</li><li>Complete call logs</li><li>Contact businesses or private individuals by phone</li><li>Maintain customer/potential customer data bases</li><li>Encourage freshers </li></ul>Job Types: Full-time, PermanentWork Location: In person

Call Center Agent

shipa

<div>Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery&rsquo;s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.
We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.
Role Summary:
Customer Service Associate is responsible to manage last-mile delivery operations for a pharmacy client. The role involves coordinating orders, following up with drivers, ensuring timely deliveries, maintaining effective communication between the pharmacy and operations team, and handling day-to-day operational challenges. The ideal candidate should have a logistics background, be computer-savvy, and have excellent coordination skills.
Responsibilities include but not limited to:<ul><li>
Assign orders to delivery drivers and monitor progress until delivery completion.
</li><li>Track and optimize delivery routes to ensure timely and efficient operations.
</li><li>Follow up with drivers regularly to prevent delays and resolve issues quickly.
</li><li>Serve as a point of contact between the pharmacy client and operations team.
</li><li>Ensure proper documentation of all orders, deliveries, and customer interactions.
</li><li>Communicate proactively with the pharmacy and internal teams regarding delays,
 
exceptions, or changes in schedule.
</li><li>Assist in planning and scheduling deliveries to manage workload efficiently.
</li><li>Support reporting by providing daily/weekly updates on delivery status, driver performance,
 
and operational challenges.
</li>Handle customer queries or complaints professionally and escalate when necessary. 
<li>
</li></ul> 
 
Requirements 
Your Qualifications<ul><li>
Bachelor&rsquo;s degree preferably in logistics and supply chain management</li><li>
Minimum 1 years of Customer Service experience required.</li>
Experience in or exposure to logistics and ecommerce, preferred. 
<li>
 
</li></ul>Your Proficiencies 
<ul><li>Excellent verbal and written communication skills</li><li>
Team Player, strong interpersonal skills.</li><li>
Work well under pressure in a fast-paced and professional environment.</li><li>
Good computer knowledge</li><li>
Knowledge in strategic planning</li></ul></div>

Associate - Customer Service (Logistics Experience Mandatory)

InSite - Planners / Landscape Architects

<div>
 
 InSite are Urban Designers, Planners and Landscape Architects who share a love for the craft of designing the built environment and consist of a diverse studio of designers from around the world. We are a diverse studio of designers from around the world with studios in Abu Dhabi, Dubai and Doha. InSite is a unique division of KEO International Consultants, a firm with over a half century of delivering projects throughout the Gulf and a proud legacy to match. We engage at the human scale when creating our places. Each is interrogated from a collaborative viewpoint, tailored to client&rsquo;s needs and ensuring sensitivity to the unique ecologies, cultures and the communities that we engage with.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Our newest opportunity is for a talented, ambitious
 
 Senior Associate Urban Designer
 
 to join our growing team in Abu Dhabi, leading the delivery of complex, high-profile Master Plans across the region. This position offers the opportunity to play a pivotal role in shaping some of the UAE&rsquo;s most forward-looking developments, from transformative mixed-use destinations to largescale masterplans that define the next era of urban living in the Middle East.
 
 
 
 
 
 As a
 
 Senior Associate Urban Designer
 
 , you will act as a design and management lead, guiding multidisciplinary teams through all Master Plan project stages, working under the design direction of our leadership while ensuring that projects align with client vision, local context, and the firm&rsquo;s design excellence standards.
 
 
 
 
 <ul>
 <li>
 Oversee project delivery, ensuring design integrity, quality control, and adherence to schedules and budgets.
 </li>
 <li>
 Foster strong client relationships and represent the firm in meetings in Abu Dhabi, presentations, and workshops.
 </li>
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 Contribute to design visioning, technical coordination, and interdisciplinary collaboration across offices.
 </li>
 <li>
 Mentor and support junior team members, reinforcing a culture of creativity, accountability, and professional growth.
 </li>
 <li>
 Coordinate with authorities, consultants, and other stakeholders to ensure seamless project progress and compliance.
 </li>
 <li>
 Develop and maintain excellent client relationships, acting as a trusted point of contact and project representative.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 To be successful in this opportunity, we envision that your career journey to date will include 10-15 years of professional experience in architecture or master planning, preferably with international and regional exposure.
 
 
 
 
 <ul>
 <li>
 Strong design and management background, with experience leading large-scale, mixed-use, hospitality, or residential projects in the region, and particularly in Abu Dhabi.
 </li>
 <li>
 Excellent communication and leadership skills, with proven ability to manage teams and client relationships.
 </li>
 <li>
 Comprehensive understanding of regional codes, authority processes, and sustainability principles.
 </li>
 <li>
 Professional degree in Architecture, Urban Design, or related discipline; registration or chartership requires.
 </li>
 </ul>
 
 
 
 
 
 InSite International is a KEO Allied Practice.
 
 
 
 
 
 
 KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration &ndash; through conceptualization &ndash; to realization of planning, design or project delivery in the built and natural environments. For over 60 years we&rsquo;ve led with vision, contributing to many of the world&rsquo;s most ambitious projects, iconic places, remarkable experiences and prosperous communities.
 
 
 
 
 
 As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey.
 
 
 
 
 
 We invite you to join us. Why?
 
 
 
 
 
 When you join KEO, you&rsquo;ll discover more than just a job &ndash; you&rsquo;ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics.
 
 
 
 
 
 You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses.
 
 
 
 
 
 KEO&rsquo;s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its&rsquo; contribution to client success wherever we work.
 
 
 
 
 
 We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.
 
</div>

Senior Associate Urban Designer

Explore 835+ Client service associate in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.

835 client service associate jobs In Abu Dhabi

Salon Call Center Agent

Customer Service Representative (Remote)

Customer Service Representative

Customer Service Representative

Call Center Agent

Associate - Customer Service (Logistics Experience Mandatory)

Senior Associate Urban Designer