customer service representative Jobs in Dubai

customer service representative

sales associate

customer service executive

customer service representative (cs) Jobs in Dubai

customer service representative (cs)

customer service specialist Jobs in Dubai

customer service specialist

client service associate

Commercial Bank of Dubai

<div>Dubai, AE Experienced Permanent ID: 100639</div>
 <div><div><div><div><h3 class="jobSectionHeader">Description</h3>
<div>Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World&rsquo;s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile. 
 
Job Purpose:
To support Relationship Managers in managing and expanding a portfolio of affluent, High-Net-Worth Individual (HNWI), and Ultra-High-Net-Worth Individual (UHNWI) clients by providing exceptional client service, coordinating investment and banking transactions, supporting wealth advisory activities, and ensuring adherence to regulatory and compliance requirements. The role contributes to client acquisition, portfolio growth, and delivery of a superior wealth management experience 
 
Principal Accountabilities:
Relationship Support &amp; Client Management
Support Relationship Managers in managing assigned client portfolios.
Maintain regular communication with clients and respond promptly to client inquiries and service requests.
Assist in onboarding new clients and completion of account opening documentation.
Coordinate client meetings, portfolio reviews, and investment discussions.
Build and maintain strong professional relationships with clients to ensure a high standard of service. 
 
Wealth Management &amp; Investment Support
Assist in executing investment transactions and wealth management solutions.
Support clients with investment subscriptions, redemptions, switches, and related documentation.
Coordinate with Investment Advisors and Product Specialists to facilitate delivery of investment recommendations.
Prepare client portfolio reviews, performance reports, and investment summaries.
Monitor investment maturities, renewals, and follow-up actions. 
 
Business Development Support
Assist Relationship Managers in identifying business development opportunities within the existing client portfolio.
Participate in client acquisition initiatives, referral programs, and marketing campaigns.
Support cross-selling of investment products, insurance, deposits, treasury products, and lending solutions.
Maintain an updated pipeline of client opportunities and referrals. 
 
Client Service &amp; Operations
Ensure timely and accurate execution of client instructions and transactions.
Liaise with Operations, Custody, Treasury, Compliance, and other support teams to facilitate seamless service delivery.
Track service requests and ensure completion within agreed service levels.
Maintain accurate and up-to-date client records and documentation. 
 
Compliance &amp; Risk Management
Ensure adherence to KYC, AML, FATCA, CRS, and regulatory requirements.
Conduct periodic reviews of client files and documentation.
Escalate unusual transactions, compliance concerns, or operational risks to management.
Maintain confidentiality of client information and comply with information security requirements. 
 
Reporting &amp; Administration
Prepare business reports, portfolio summaries, and management information reports.
Assist in monitoring portfolio performance and achievement of business targets.
Maintain accurate records within bank systems and databases.
Support audits, compliance reviews, and regulatory inspections as required</div></div></div></div></div>
 <div><div><div><div><h3 class="jobSectionHeader">Requirements</h3>
<div>Education and Experience:
Bachelor's Degree in Finance, Economics, Business Administration, Banking, or a related field.
Professional certifications such as CISI, CFA Level I, CWM, or equivalent are desirable.
Minimum 3&ndash;5 years of experience in Wealth Management, Private Banking, Priority Banking, Investment Advisory Support, or Relationship Management.
Understanding of investment products, mutual funds, structured products, fixed income, insurance, and treasury solutions.
Knowledge of UAE banking regulations and compliance requirements</div></div></div></div></div>

Assistant Relationship Manager, Elite ( UAE National )

Cedar Management Consulting

<div><div>ABOUT CEDAR 
 
Cedar is a global strategy consulting, research and analytics firm with a 40-year track record and clients across multiple industry sectors. Since 1985, our teams have assisted clients in strategy, process innovation, strategic human capital and business technology, among others, with a strong focus on the Financial Services sector. As a full-suite management consulting firm, Cedar assists clients across these areas in an integrated fashion &mdash; from strategy formulation to execution and implementation. 
 
The firm's heritage includes being part of the former US$1 billion Renaissance Worldwide, whose leadership included the creators of the Balanced Scorecard &mdash; the world's leading strategy-deployment and performance-management tool, used by organizations globally. Cedar's specialist Financial Services practice serves as the firm's center of excellence, offering innovative advisory, research and accelerator capabilities to players across the global Financial Services ecosystem. 
 
Cedar's group unit, UK-headquartered IBS Intelligence (IBSi), is a leading global pure-play FinTech research, news-analysis and advisory firm; for over 30 years it has been the definitive source of independent, in-depth analysis of global financial-technology markets, and its annual Sales League Table is considered the global industry barometer of banking-technology suppliers. The Cedar-IBSi platform also runs Cedar-IBSi FinTech Labs, a BankTech / B2B FinTech accelerator home to 70+ FinTechs since 2017; and Cedar's independent venture capital fund, announced in 2023, backs founders building AI-first enterprise technology for the Financial Services industry 
 
use this for now add vo document me 
 
 
<div>ROLE PURPOSE 
 
</div></div>The Associate Consultant (Arabic Speaker) supports consulting engagements through research, data analysis, and deliverable preparation, working under the guidance of senior colleagues. The role exists to provide accurate, timely analytical support that feeds engagement recommendations, while building the foundational skills, methodologies, and sector knowledge required for a consulting career. It emphasizes execution, accuracy, and rapid learning within Cedar&rsquo;s delivery environment. 
 
<div> 
<div>ROLE OVERVIEW 
 
</div></div>The Associate Consultant (Arabic Speaker) is an entry-level consulting role focused on execution and support across engagements. Responsibilities include primary and secondary research, data collection and analysis, financial and quantitative support, and the preparation of charts, models, and slides for review. The role works within defined tasks under supervision, coordinates with the engagement team, and is expected to deliver accurate, well-organised work to deadline. It offers exposure to live client engagements and to Cedar&rsquo;s strategy and Financial Services expertise, providing a strong foundation for progression within the consulting track. 
 
<div> 
<div>KEY RESPONSIBILITIES 
 
</div></div>&ndash; Conduct primary and secondary research to support engagement analysis. 
 
&ndash; Collect, structure, and analyze data and support financial and quantitative work. 
 
&ndash; Prepare charts, models, and slides for review by senior colleagues. 
 
&ndash; Support the preparation of client-ready deliverables and materials. 
 
&ndash; Coordinate with the engagement team and manage assigned tasks to deadline. 
 
&ndash; Apply Cedar&rsquo;s methodologies and build foundational sector knowledge. 
 
<div> 
<div>QUALIFICATIONS &amp; EXPERIENCE 
 
</div></div>Education: Bachelor&rsquo;s degree in Business, Economics, Engineering, Finance, or a related discipline. Strong academic record; postgraduate qualification advantageous. Relevant disciplines: Business administration, economics, finance, engineering, or data. 
 
Experience: Around 0 to 2 years of experience. Internships, projects , or early experience demonstrating research and analytical ability are advantageous. A genuine interest in strategy consulting and Financial Services is valued. Fluency in Arabic and English is mandatory. 
 
<div> 
<div>SKILLS, DOMAIN &amp; COMPETENCIES 
 
</div></div>Functional &amp; technical skills: Research and information gathering; Data collection and analysis; Quantitative analysis support; Microsoft Excel and PowerPoint; Clear written communication; Attention to detail; Time management. 
 
Industry &amp; domain knowledge: Foundational awareness of Financial Services and strategy consulting; Basic operating-model and process concepts. 
 
Behavioral competencies: Analytical thinking, Accuracy, Ownership, Collaboration, Learning agility, Intellectual curiosity, Reliability. 
 
<div> 
<div>KEY STAKEHOLDERS 
 
</div></div>Internal: Consultant, Senior Consultant, Engagement Manager, and the engagement team. 
 
External: Limited; supervised contact with client teams and information sources. 
 
<div> 
<div>CAREER PROGRESSION &amp; SUCCESS 
 
</div></div>Progression: Subject to sustained performance, demonstrated capability, business requirements, and the availability of suitable opportunities, the role may progress towards a Consultant position. 
 
Success (first 12&ndash;18 months): Research and analysis are accurate and timely; Supporting materials are well-organised and reliable; Methodologies and standards are followed; Foundational consulting and sector knowledge develops; The engagement team is effectively supported.</div><div></div>

Associate Consultant - (Arabic Speaker)

Wave Group

<div>
 
 
 
 Principal Rectuitment Consultant - Founding Team
 
 
 
 
 
 
 Wave Group
 
 
 
 
 
 
 Dubai, Hybrid
 
 
 
 
 
 
 Competitive Basic Salary + Founding Commission Structure
 
 
 
 
 
 
 
 
 
 About Wave Group
 
 
 
 
 
 
 
 Wave Group is a global, AI-augmented talent group: specialist tech recruitment, a recurring-revenue technology consulting practice, and WaveMind, our Slack-native AI hiring product, all powered by proprietary infrastructure trained on our own operational placement data. We have offices in London (HQ) and, from September 2026, Dubai &ndash; with the US opening in 2027.
 
 
 
 
 <ul>
 <li>
 
 Wave Talent.
 
 Specialist technology recruitment placing senior talent across the tech org chart, for VC-backed and enterprise clients. The original and largest revenue engine.
 </li>
 <li>
 
 WaveWorks.
 
 SoW-based enterprise consultancy. Multi-workstream technology programmes at seven-figure scale. The growth engine shifting Wave's revenue mix from services to programmes.
 </li>
 <li>
 
 Wave Labs.
 
 The group's product and technology arm, and its unfair advantage in every new market it enters. Labs incubated and owns the group's two proprietary assets:
 </li>
 <li>
 
 WaveMind.
 
 Self-serve AI hiring platform, built on Wave Talent's proprietary candidate universe. Shortlists land in Slack within 24 hours, matched on deep insight rather than CV keywords, every candidate human-reviewed. The ARR engine.
 </li>
 </ul>
 
 
 
 
 Wave is scaling across the UK, US and UAE off the back of 185% year-on-year growth, a doubling of headcount since January 2025, and 500+ businesses served, from start-ups to global enterprises. Every role is designed to compound against that trajectory, and toward a meaningful exit.
 
 
 
 
 
 
 
 The Opportunity: Founding Team, Dubai
 
 
 
 
 
 
 
 Wave Group is opening its first office outside London, in Dubai, and we're building the founding team now.
 
 This role is open to Senior Consultants, Principal Consultants as well as Managers, Associate Directors or Directors.
 
 
 
 
 
 
 This isn't a junior team sent to test the water. Our founders are relocating: Ollie (Co-Founder &amp; Global CEO) and Cam (Co-Founder) will be based permanently in Dubai, and Jake, an ex-founder himself and one of the UK's strongest billers, is relocating from London to run the floor as Director. As a Founding Team Member, you'll have direct access to all three from day one.
 
 
 Four Founding Team Member seats are open in 2026, reporting to Jake, building toward a team of 15 in Dubai by the end of 2027. This is a rare chance to join on the ground floor of a new market with the backing most agencies can only dream of: 650+ existing clients, deep VC and PE relationships, and an in-house AI team building tools to help you work faster and earn more, from day one.
 
 
 
 
 
 
 
 
 
 
 Our edge in the Middle East
 
 
 
 
 
 
 <ul>
 <li>
 
 A 650+ client head start.
 
 We'll activate every group client with a Middle East presence from day one, then expand outward &ndash; warm introductions, not cold outreach.
 </li>
 <li>
 
 A top-down market entry.
 
 We partner with tier-one VC and PE funds, including existing relationships with some of the region's best-known funds, reaching the best-funded companies through the people who back them.
 </li>
 <li>
 
 Wave Labs, our unfair advantage.
 
 An internal hub of software engineers, product managers and data engineers building the infrastructure that gives us a genuine technical edge, and feeds us clients and candidates from across the globe. No standalone agency in Dubai has anything like it.
 </li>
 <li>
 
 A splits engine competitors can't match.
 
 With 60+ people across the UK and US and growing, work won in Dubai converts into revenue everywhere in the group &ndash; perm splits, contract splits, EU SOW &ndash; and vice versa.
 </li>
 </ul>
 
 
 
 
 
 
 Why Join Wave Dubai?
 
 
 
 
 
 
 <ul>
 <li>
 
 Founding commission structure &ndash; earn up to 45%:
 
 commission is tiered on monthly NFI, from 5% up to 40% at Senior/Staff level and up to 45% at Principal level and above.
 
 No threshold to clear &ndash; you earn from your first AED of NFI &ndash; paid monthly.
 
 </li>
 <li>
 
 Two clear progression tracks
 
 from Principal level: stay an individual contributor and build your own practice, or move into leadership and build a team, with billings plus override.
 </li>
 <li>
 
 Fast progression:
 
 hit target for two quarters running and get promoted.
 </li>
 <li>
 
 Direct access to Wave's global founders and board from day one
 
 &ndash; Ollie, Cam and Jake are on the ground with you, not remote.
 </li>
 <li>
 
 Real ownership:
 
 be one of four founding hires shaping how Wave Group operates across the Middle East, with a clear path to a 15-strong Dubai team by the end of 2027.
 </li>
 <li>
 
 Wave Labs' AI tools
 
 feed you commercial intelligence on clients and candidates daily &ndash; the best recruitment tech in the industry.
 </li>
 <li>
 
 A 650+ client warm network
 
 and tier-one VC/PE relationships from day one &ndash; no cold-desk build.
 </li>
 <li>
 
 Hybrid working:
 
 three days in the Dubai office, home on Mondays and Fridays, with allowances for time zones if you're covering Europe or the UK.
 </li>
 <li>
 
 A month remote each summer:
 
 work from anywhere across June, July or August (London HQ is an option).
 </li>
 <li>
 
 Annual incentive trips and company holidays
 
 &ndash; past destinations include Mexico, Las Vegas and Mykonos
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Depending on your level and chosen specialism (Software Engineering, Data, Product, Platform, Design, or GTM &amp; Commercial):
 
 
 
 
 <ul>
 <li>
 
 Manage the full hiring cycle:
 
 Source high-calibre talent, conduct interviews, and guide candidates through offer stages.
 </li>
 <li>
 
 Consistently meet revenue targets:
 
 Achieve monthly and quarterly billing goals in line with the founding commission structure.
 </li>
 <li>
 
 Build the Dubai client base:
 
 Convert the group's existing 650+ client relationships into local business, and develop new business through targeted outreach, VC/PE introductions, networking events, social media and referrals.
 </li>
 <li>
 
 Negotiate favourable terms:
 
 Tailor recruitment solutions to the region's markets, ensuring long-term partnerships.
 </li>
 <li>
 
 Develop subject matter expertise:
 
 Specialise in Software Engineering, Data, Product, Platform, Design or GTM &amp; Commercial hiring.
 </li>
 <li>
 
 Stay ahead of industry trends:
 
 Advise clients and candidates on best practice, hiring trends and market developments across the Middle East.
 </li>
 <li>
 
 Represent Wave Group:
 
 Attend meet-ups, conferences and client visits, reinforcing our people-first ethos as one of the faces of a brand-new market.
 </li>
 <li>
 
 Enhance brand presence:
 
 Collaborate with marketing on content that positions Wave as the region's leading role-led tech recruitment specialist.
 </li>
 </ul>
 
 
 
 
 
 
 Progression &amp; Leadership Responsibilities:
 
 
 
 
 
 
 
 For Senior, Staff, Principal, Practice Lead / Managing Consultant, Practice Director / Associate Director, Director and beyond:
 
 
 
 
 <ul>
 <li>
 
 Mentor junior team members:
 
 Support their growth, performance and development through coaching and guidance as the Dubai team scales.
 </li>
 <li>
 
 Drive team success:
 
 Lead team-wide targets, contribute to the broader market-building strategy, and champion high-performance standards from the ground up.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Core Performance:
 
 
 
 
 
 
 <ul>
 <li>
 
 Professional Credibility &amp; Network Growth:
 
 Build a strong professional reputation, securing LinkedIn recommendations, increasing with seniority.
 </li>
 <li>
 
 Revenue Generation:
 
 Consistently achieve billing targets over a defined period, demonstrating financial impact on the business.
 </li>
 <li>
 
 Client Acquisition &amp; Relationship Management:
 
 Secure new clients at favourable terms, strengthening Wave Group's market presence across the Middle East.
 </li>
 <li>
 
 Business Impact &amp; Innovation:
 
 Implement initiatives that enhance efficiency, improve performance, or drive operational success.
 </li>
 <li>
 
 Brand Awareness &amp; Market Positioning:
 
 Actively contribute to Wave Group's brand visibility in a brand-new market, through events, content and networking.
 </li>
 <li>
 
 Operational Excellence &amp; Compliance:
 
 Uphold company-wide processes, best practices and industry standards.
 </li>
 <li>
 
 Client &amp; Market Engagement:
 
 Attend and lead a set number of client meetings per week, ensuring continuous market engagement.
 </li>
 </ul>
 
 
 
 
 
 
 What We Look For
 
 
 
 <ul>
 <li>
 
 Experience:
 
 Demonstrable experience consistently billing 1,200,000 AED + (or regional equivalent) on an annual basis in a 360 recruitment role.
 </li>
 <li>
 
 Founder mindset:
 
 You're excited by building a market from the ground up, not just joining one that already exists.
 </li>
 <li>
 
 Drive &amp; Ambition:
 
 You excel in a high-performing environment and embrace rapid progression and high earnings.
 </li>
 <li>
 
 Resilience &amp; Adaptability:
 
 You bounce back quickly from setbacks, always learning and iterating.
 </li>
 <li>
 
 Communication &amp; Relationship-Building:
 
 You thrive on speaking with diverse professionals and forging lasting partnerships.
 </li>
 <li>
 
 Team Spirit:
 
 You're collaborative, supportive, and celebrate each other's wins &ndash; especially important on a founding team of four.
 </li>
 </ul>
 
 
 
 
 
 
 Other Benefits:
 
 
 
 <ul>
 <li>
 
 Bupa Select health cover:
 
 Private medical cover from day one of your policy.
 </li>
 <li>
 
 One annual flight home:
 
 A flight back home included every year.
 </li>
 <li>
 
 30 calendar days after year one:
 
 25 days plus public holidays in year one, rising to 30 calendar days' paid annual leave after one year's service.
 </li>
 <li>
 
 A month remote each summer:
 
 Work from anywhere across June, July or August. London HQ is an option.
 </li>
 <li>
 
 Apple equipment:
 
 Your own company MacBook before you start.
 </li>
 <li>
 
 Yearly incentive holiday:
 
 Hit target and travel the world. Past trips include Mexico, Las Vegas, Mykonos and Dubai.
 </li>
 <li>
 
 Hybrid working:
 
 Three days a week in the Dubai office, Mondays and Fridays from home, with allowances for time zones if you're covering Europe or the UK.
 </li>
 <li>
 
 Core hours 9am&ndash;6pm, Monday to Thursday
 
 , with an early finish on Fridays.
 </li>
 </ul>
 
 
 
 
 
 
 Apply Now:
 
 
 
 
 
 
 
 
 Most people join a company. This is your chance to build one.
 
 
 
 Apply now, or have a confidential conversation, by submitting your CV and specialism (Software Engineering, Data, Product, Platform, Design, or GTM &amp; Commercial) to:
 
 
 
</div>

Principal Recruitment Consultant

Reliance Facilities Management

Job Description &middot; The Facilities Coordinator will provide administrative support to the Facilities Manager and the organization, manage office functions including: Work Order coordination, Security badge and access assignments, database management, daily office operations, coordination of budgeting/accounting systems, maintaining office records, and providing general support services for the divisional staff.&middot; The Facilities Coordinator, under the supervision of the Facilities Manager, will manage all outside contractors in support of the Facilities Department, including maintaining records and contracts, coordinating project activities, and providing scheduling supportEssential Job Functions:&middot; Assist the operation manager on the day-to-day operations.&middot; Documented violation to inform HR for all facility issues related to employees&middot; CAFM implementation and regular coordination with the FM software vendor on teething problems in the implementation&middot; Generation of reports related to overdue jobs which could be due to materials procurement, manpower&middot; Preparation of MMR&rsquo;s for FM AMC sites&middot; Calling up vendors for getting quotes/specifications related to specific ADHOC jobs&middot; Preparation/review of quotes/contracts/agreements&middot; Quotation approval follow ups with client and updates in the Quotation tracker&middot; Getting service reports/overtime details from site supervisors/technicians for the preparation of Weekly reports.&middot; Maintain strong working relationships with our vendors&middot; Review purchasing agreements with vendors and maintain open lines of communications with those vendors&middot; Follows HSE (Health, Safety and Environmental) procedure implemented by company rules and procedures&middot; Contract related communication with vendors.&middot; Cash Advance will be prepared by self for any ADHOC works whenever required with line approval from Management.&middot; WCR&rsquo;s prepared and shared for invoicing purpose and recorded in the Tracker.&middot; Documenting processes and keeping maintenance records.&middot; Monitoring maintenance budget spending.&middot; Set up, maintain, and organize department's central files, information, filing, and messages.&middot; Drivers log in and time sheet everyday for all vehiclesFacilities Coordinator Requirements:&middot; Bachelor's or associate degree in project management, or similar.&middot; A completed course in facilities management will be advantageous.&middot; A minimum of 3-4 years of experience in facility coordination, project management, or real estate.&middot; Proficiency in Facilities Management (FM) software.&middot; Extensive experience in building and equipment maintenance.&middot; Advanced knowledge of maintenance planning and schedules.&middot; Ability to respond to building emergencies.&middot; In-depth knowledge of building safety regulations and security protocols.&middot; Proficiency in office software, such as Microsoft Word, Excel, and Outlook Express.&middot; Excellent organizational and communication skills.&middot; Has the ability to do multi taskPay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>FM Coordinator: 2 years (Preferred)</li><li>CAFM Coordinator: 2 years (Preferred)</li><li>Facilities management: 2 years (Preferred)</li></ul>Work Location: In person

FM Coordinator

Capgemini

<div><div><div><div>At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
<div><div><div><h2 class="jobSectionHeader">Your Role</h2>
</div><div><ul><li>Lead architecture and technical design for enterprise Azure AI solutions across GenAI, agentic AI, RAG, AI Search, integration, security, observability and AI Factory platform patterns.</li>
<li>Design Azure AI architectures for GenAI, agentic AI, RAG, enterprise copilots and AI Factory platforms.</li>
<li>Define patterns across Azure AI Foundry, Azure OpenAI, Azure AI Search, Azure ML, Fabric, Databricks and integration services.</li>
<li>Lead technical discovery with IT, data, security and enterprise architecture stakeholders.</li>
<li>Create reference architectures, proposal solution blueprints, technical assumptions and PoC plans.</li>
<li>Guide MVPs covering environment setup, secure connectivity, data ingestion, retrieval, agents, evaluation and monitoring.</li>
<li>Embed guardrails, content safety, logging, identity, access control and human oversight into designs.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Experience and Skills Required</h2>
</div><div><ul><li>8-12+ years in solution architecture, cloud architecture, data/AI architecture or platform engineering.</li>
<li>4-5+ years designing Azure solutions, ideally with production AI or client-facing implementations.</li>
<li>Hands-on GenAI, RAG, LLM app, agentic AI, MLOps/LLMOps or AI platform engineering exposure.</li>
<li>Secure enterprise integration experience: identity, APIs, private networking, monitoring and cloud governance.Strong experience in Python is a plus but it&rsquo;s knowledge is mandatory.</li>
<li>Azure AI Foundry and Azure OpenAI.</li>
<li>Azure AI Search, vector search, embeddings and RAG.</li>
<li>Azure Machine Learning, evaluation and deployment concepts.</li>
<li>Microsoft Fabric, Azure Databricks, ADLS Gen2 and data integration.</li>
<li>Azure Functions, Logic Apps, Event Grid, Service Bus and API Management.</li>
<li>Entra ID, managed identities, Key Vault, private endpoints, VNet integration, RBAC and logging.</li>
<li>Agentic AI, tool calling, orchestration, memory, observability and evaluation.</li>
<li>Preferred certifications: Azure Solutions Architect Expert and Azure AI Engineer Associate.</li>
<li>Experience in AI and Cloud FinOps</li> 
</ul></div></div></div>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</div></div></div></div>

Senior Azure AI Architect

Marriott International

<div>Additional Information 
Job Number26105697 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Emreef Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand&rsquo;s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and associates and provides a return on investment to the owner and Marriott International. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Profitability
<ul><li>Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.</li></ul>
<ul><li>Analyzes service issues and identifies trends.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Works with Rooms management team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul> 
Managing Revenue Goals
<ul><li>Monitors Rooms operations sales performance against budget.</li></ul>
<ul><li>Reviews reports and financial statements to determine Rooms operations performance against budget.</li></ul>
<ul><li>Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.</li></ul>
<ul><li>Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li></ul> 
Leading Operations and Department Teams
<ul><li>Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.</li></ul>
<ul><li>Develops systems to enable associates to understand guest satisfaction results.</li></ul>
<ul><li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li></ul>
<ul><li>Ensures associates are treated fairly and equitably.</li></ul>
<ul><li>Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).</li></ul>
<ul><li>Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Solicits associate feedback, utilizes an &ldquo;open door policy&rdquo; and reviews associate satisfaction results to identify and address associate problems or concerns.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li></ul>
<ul><li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Executive Assistant Manager - Rooms

VanCleef-Aprels

<div>Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef &amp; Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef &amp; Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
You have strong experience in client service and are passionate about delivering an exceptional client experience. You demonstrate excellent communication and interpersonal skills, with the ability to build and nurture relationships with clients and internal stakeholders.
You are highly organized, client-oriented and able to work independently with minimal supervision. You demonstrate sound judgment, sensitivity to client needs and a strong knowledge of products and service processes. 
 
What are we expecting from you?
As a Client Service Manager, you will receive and process customer orders, inquiries and complaints with precision and efficiency, while maintaining ongoing relationships with clients and sales teams and ensuring a seamless communication link. 
 
In this role, you will:
<ul><li>Maintain and nurture ongoing relationships with select clients and sales teams.
</li><li>Utilize in-depth knowledge of products, availability, sales territories and client profiles to provide tailored support.
</li><li>Provide advanced product and service information, addressing complex client questions with expertise.
</li><li>Record and process custom and special orders, coordinating with relevant teams to ensure timely delivery.
</li><li>Respond promptly and appropriately to advanced issue escalations, securing managerial approvals when necessary.
</li><li>Initiate contact with allocated clients to develop new relationships and act as the primary point of contact for resolving queries and complaints.
</li><li>Schedule follow-up actions and meticulously enter relevant information into the CRM system to maintain high-quality data for client retention and business development.
</li><li>Conduct detailed client interviews to clarify requirements and gather comprehensive client information.
</li><li>Deliver exceptional service to encourage continued use of the Maison&rsquo;s products and services.
</li><li>Adhere to organizational policies, procedures and relevant regulatory codes, seeking authorization for any deviations.
</li><li>Engage in continuous professional development through assessment, training and coaching, while staying informed about industry best practices and technological advancements.
</li><li>Demonstrate the ability to work independently as an experienced practitioner with minimal supervision.
</li><li>Exhibit a strong commitment to diversity and inclusion in all interactions and responsibilities. 
</li></ul>More than a role&hellip; We recruit for a career!
By joining Van Cleef &amp; Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
You will be immersed in our enchanting universe and benefit from comprehensive training on our history, know-how and creations, while developing your expertise alongside passionate and talented teams. 
 
The Recruitment Process
Apply online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.
You will then meet with the relevant Hiring Manager and key stakeholders as part of the interview process.
Otherwise, you will receive an email informing you that your application has not been successful.</div>

Client Service Manager

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