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customer service representative Jobs in Dubai

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client service associate

Sky View Real Estate Brokers

<p><b>About Us</b></p><p>Sky View Real Estate is one of Dubai&rsquo;s leading property brokerages, known for its commitment to delivering exceptional service and building lasting relationships with clients. We are seeking a motivated and detail-oriented <b>Customer Service Representative (FEMALE)</b> to join our team. The role involves client quality checks, tele-sales, and ensuring customer satisfaction at every stage of the client journey.</p><p><b>Key Responsibilities</b></p><ul><li>Conduct <b>quality check calls</b> with clients to ensure service satisfaction and collect feedback.</li><li>Handle inbound and outbound calls to assist clients with queries related to properties, services, and documentation.</li><li>Support the sales team with <b>tele-sales activities</b>, including introducing property listings and following up on leads.</li><li>Maintain accurate records of client interactions and update the CRM system.</li><li>Resolve client concerns promptly and escalate complex issues when necessary.</li><li>Ensure a high level of professionalism and customer service in every interaction.</li><li>Collaborate with internal teams to improve service quality and client experience.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>2 years of customer service / tele-sales experience</b> (real estate experience preferred).</li><li>Excellent communication skills in <b>English</b>.</li><li>Strong phone etiquette and active listening skills.</li><li>Ability to handle multiple calls and tasks in a fast-paced environment.</li><li>Proficiency in MS Office and CRM software.</li><li>Positive attitude, patience, and a customer-first mindset.</li><li>Must be based in Dubai and available for immediate joining (preferred).</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary + incentives.</li><li>Benefits as per UAE labor law.</li><li>Training and professional development opportunities.</li><li>A collaborative and supportive work environment.</li></ul><p><b>How to Apply:</b><br/>Submit your CV to <b>amanpreet@skyviewre.ae</b>. Only shortlisted candidates will be contacted for interviews.</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Customer Support: 1 year (Required)</li></ul>

Call Center Agent / Customer Service Representative (FEMALE)

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p>
Job Description:
<h3 class="jobSectionHeader"><b>Job Purpose:</b></h3><div>
To provide exceptional customer support and service by handling client inquiries, resolving issues, and ensuring a positive customer experience. The role may also involve light outbound calling for follow-ups and client engagement.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Handle inbound and outbound calls in a professional manner.</div></li><li><div>
Respond to customer inquiries via phone, email, or other communication channels.</div></li><li><div>
Resolve customer complaints and escalate issues when necessary.</div></li><li><div>
Provide accurate information regarding services, offers, and company updates.</div></li><li><div>
Maintain detailed and accurate records of interactions in the system.</div></li><li><div>
Coordinate with internal teams to ensure timely resolution of customer requests.</div></li><li><div>
Support customer retention initiatives and contribute to enhancing client satisfaction.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
UAE National wit Family Book.</div></li><li><div>
Strong communication skills in English and Arabic.</div></li><li><div>
Previous experience in customer service, call center, or administrative roles is preferred.</div></li><li><div>
Ability to multitask, manage time effectively, and work independently.</div></li><li><div>
Tech-savvy with basic computer and CRM knowledge.</div></li></ul></div>

Customer Care Executive (UAE National)

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 39333
 </p><p>Location: Dubai, AE
 </p><p>Area of interest: Private Banking &amp; Wealth Management
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 15 Sept 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
This role is to assist assigned RMs to achieve financial targets by providing strong support to them and to provide excellent customer service to private banking clients. It also involves actively participating in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank&rsquo;s policies and procedures and the regulations.</div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div><b>
Strategy</b><br>
<ul><li>To help expand the private banking business by supporting RMs whilst maintaining effective oversight of the costs, risks, and the control environment</li><li>Drive profitable growth by servicing long-term relationships with HNW clients</li></ul></div>
<div><b>
Business</b><br>
<ul><li>Provide professional, accurate and timely support to Relationship Managers</li><li>Handling of Relationship Manager&rsquo;s Client calls and dealing with Clients in a professional manner</li><li>Produce high quality correspondence to clients and resolve client enquiries</li></ul></div>
<div><b>
Processes</b><br>
<ul><li>Adhere and be diligent to the Bank&rsquo;s policies and procedures and the regulations as part of the Bank&rsquo;s fight against money laundering and fraud</li><li>Work with RMs to aid them in account opening and submitting documentation to the middle office</li><li>Assist with the preparation of Client Due Diligence (CDD) reviews. Preparing them to be submitted a minimum of 30 days prior to the due date and follow up of issues raised as required by RM.</li><li>Liaising with other SCB entities to open and manage accounts booked in other Bank Centres</li><li>Proactively respond to client and RM investigations by phone, fax or e-mail</li><li>To provide an accurate account of all clients contact in the Bank&rsquo;s systems&rsquo; Client Contact reports</li><li>Provide assistance with booking Investment business trips</li></ul></div>
<div><b>
Risk Management</b><br>
<ul><li>Timely completion of credit applications</li><li>Constantly challenge processes and procedures with a view to streamlining and simplifying, to reduce waste and improve service offered to internal and external clients</li><li>Promptly handle Client complaints, including resolution with service levels and accurate input onto the Complaints Database</li><li>Ownership of taking Client&rsquo;s transactional requests, ensuring they are booked in the Bank&rsquo;s system, with all necessary documents and checks completed</li><li>Actively keep up to date with existing and new SCB Private Bank products and attend all in house training</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Governance</b><br>
<ul><li>Act as TL delegate</li><li>Work with RMs to aid them in account opening and submitting documentation to the middle office</li><li>Assist with the preparation of Client Due Diligence (CDD) reviews.</li><li>Timely completion of credit applications</li></ul></div>
<div><b>
Regulatory &amp; Business Conduct</b><br>
<ul><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li></ul></div>
<div><b>
Key stakeholders</b><br>
<ul><li>External clients</li><li>Relationship Managers</li><li>Client Service Officers</li><li>Compliance</li><li>Operations</li><li>Risk</li><li>Client onboarding Team</li></ul></div>
<div><b>
Other Responsibilities</b><br>
<ul><li>Embed Here for good and the Group&rsquo;s brand and values.</li><li>Actively work with respective stakeholders to review current process gaps and address them as a team</li><li>Need to actively mentor and train junior members of the CSM team</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Product and Process</li><li>Risk Based Approach</li><li>Market and counterparties</li><li>IT and systems</li><li>Laws and regulations</li><li>Policies, procedures, and relevant workflows</li><li>Communication and presentation</li><li>Credit, Liquidity, Market Risk</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>Years of Private Banking experience, preferably in a Client Service role</li><li>Solid knowledge of banking practices and associated regulatory requirements</li><li>Strong verbal and written communication skills</li><li>Willingness to speak/correspond to clients on a daily basis</li><li>Works well within a team of RMs and Client Service Officers</li><li>Eagerness to help others within the Client Service team</li><li>Ability to work with support functions such as Compliance, Client onboarding Team, Business Risk Management and Operations and focus on working as one bank rather than individual units</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Sr. Client Service Manager

Getchecked Clinic

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  At Getchecked Clinic, we are committed to enhancing the health and wellness of our community. As a premier health clinic located in the heart of this vibrant city, we take pride in offering a wide range of high-quality medical services designed to address the diverse needs of our patients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-site role for a Customer Service Representative located in Dubai. The Customer Service Representative will handle day-to-day tasks that include providing exceptional customer service, responding to customer inquiries, ensuring customer satisfaction, and enhancing the overall customer experience at the clinic. Duties include managing phone calls, booking appointments, addressing patient concerns, and assisting with administrative tasks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Customer Service Representatives, Customer Support skills
  </li>
  <li>
   Customer Satisfaction and Customer Service skills
  </li>
  <li>
   Customer Experience skills
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to work effectively in a fast-paced environment
  </li>
  <li>
   Proficiency in using customer service software and tools
  </li>
  <li>
   Experience in the healthcare industry is advantageous
  </li>
  <li>
   High school diploma or equivalent; additional education  and healthcare background is a plus
  </li>
 </ul>
</div>


Registered Nurse

ScanMyCar

<p>Please provide<b>&#8288; &#8288;</b></p><ul><li>Handle inbound and outbound customer calls and WhatsApp inquiries professionally and efficiently.</li><li>Please provide accurate information about our inspection services and packages.</li><li>Assist customers with booking appointments and answering pre- and post-service questions.</li><li>Coordinate with inspection teams to ensure smooth scheduling and follow-up.</li><li>Address customer concerns and complaints in a calm and solution-focused manner.</li><li>Maintain records of customer interactions and transactions in the CRM system.</li><li>Follow up with clients for feedback and ensure high customer satisfaction.</li><li>Communicate clearly with internal teams to relay customer needs and service issues.</li></ul><p>This job application is open to females only.</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul>

Customer Service Agent

Cresdata Information Technology

<p><b>Customer Service Representative &ndash; On-Site (Dubai)</b></p><p>Are you passionate about helping customers and solving problems efficiently? We're looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team in <b>Dubai</b></p><p>Location: Dubai (On-Site)</p><p>Job Type: Full-time</p><p>Experience: 0 &ndash; 2 years <b>(Freshers Encouraged to Apply)</b></p><p><b>Key Responsibilities:</b></p><p>1. Handle customer inquiries via phone, chat, and email with professionalism and accuracy</p><p>2. Assist users with account-related issues including transactions, logins, and verifications</p><p>3. Resolve complaints by providing appropriate solutions and alternatives within time limits</p><p>4. Follow communication procedures, guidelines, and policies</p><p>5. Maintain accurate records of interactions and transactions</p><p>6. Provide timely feedback to internal teams for continuous improvement</p><p>7. Ensure high levels of customer satisfaction through exceptional service</p><p>8. Maintain a thorough understanding of product features and updates</p><p><b>Key Skills &amp; Requirements:</b></p><p>1. Strong problem-solving attitude with customer-first approach</p><p>2. Ability to multitask and work in a fast-paced environment</p><p>3. Basic knowledge of customer service tools and CRM systems is a plus</p><p>4. Positive mindset, team spirit, and eagerness to learn</p><p><b>Why Join Us?</b></p><p>1. Attractive salary, appraisals &amp; promotions.</p><p>2. Clear career progression path &ndash; Promotions and higher designations based on performance</p><p>3. Fast-track your career with future growth opportunities</p><p>4. Supportive work environment that encourages skill development and innovation</p><p>5. Be a part of a passionate team bringing the best to the table</p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED4,000.00 per month</p>

Customer Service Representative

Madi International

<div>
 <strong>
  Madi International is seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards.
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to customer inquiries via phone, email, and in person in a professional and timely manner
  </li>
  <li>
   Process orders, returns, and service requests accurately
  </li>
  <li>
   Resolve customer complaints with a solution-oriented approach
  </li>
  <li>
   Maintain customer records and update information in the CRM system
  </li>
  <li>
   Provide information on products, services, and promotions
  </li>
  <li>
   Coordinate with internal teams to ensure customer satisfaction
  </li>
  <li>
   Uphold Madi Internationals standards of customer care and professionalism
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years of experience in customer service or a similar role
  </li>
  <li>
   Strong communication skills in both English and Arabic
  </li>
  <li>
   High school diploma or higher education (bachelors degree is a plus)
  </li>
  <li>
   Proficiency in Microsoft Office and CRM systems
  </li>
  <li>
   Excellent problem-solving skills and attention to detail
  </li>
  <li>
   Positive attitude and ability to work as part of a team
  </li>
  <li>
   Passion for the beauty and wellness industry is a plus
  </li>
 </ul>
</div>


Customer Service Officer-Corporate Office

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