client service associate (part-time) – uae nationals

sales associate

customer service representative Jobs in Dubai

customer service representative

assistant manager – client servicing Jobs in Dubai

assistant manager – client servicing

client partner

client service associate (part-time) – uae nationals Jobs in Dubai

client service associate

Cartier

<div>
 <strong>
  HOW WILL YOU MAKE AN IMPACT?
  <br/>
  <br/>
 </strong>
 Join Cartier as a Client Service Associate and play a key role in delivering a seamless after-sales experience. As an ambassador of the Maison, you will support clients throughout their service journey, ensuring every interaction reflects Cartier&rsquo;s standards of excellence.
 <br/>
 <br/>
 As a UAE National, this role offers the opportunity to gain hands-on experience within a global luxury environment, working closely with experienced teams and engaging with a diverse clientele.
 <br/>
 <br/>
 <strong>
  WHAT WILL BE YOUR MISSION?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide exceptional after-sales service and support to clients
  </li>
  <li>
   Act as the main point of contact for service-related inquiries
  </li>
  <li>
   Guide clients through repair and service processes with clarity and care
  </li>
  <li>
   Monitor service files and ensure timely follow-up and communication
  </li>
  <li>
   Support the boutique and watchmaker in delivering a smooth service experience
  </li>
  <li>
   Contribute to client satisfaction and after-sales performance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HOW WILL YOU EXPERIENCE SUCCESS WITH US?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3 years&rsquo; experience in client service (luxury is a plus)
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Ability to manage multiple priorities with attention to detail
  </li>
  <li>
   Interest in jewellery, watches, and after-sales service
  </li>
  <li>
   Comfortable using systems and tools (MS Office, CRM)
  </li>
  <li>
   Fluency in English (Arabic or French is a plus)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PART-TIME CONTRACT
  <br/>
  <br/>
 </strong>
 Part-time permanent role with a structured compensation package, including commission and bonus.
 <br/>
 <br/>
 <strong>
  YOUR JOURNEY WITH US
  <br/>
  <br/>
 </strong>
 If selected, you will be contacted for an introductory conversation, followed by meetings with the Hiring Manager and HR.
</div>


Client Service Associate (Part-Time) – UAE Nationals

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p>
Job Description:
<h3 class="jobSectionHeader"><b>Job Purpose:</b></h3><div>
To provide exceptional customer support and service by handling client inquiries, resolving issues, and ensuring a positive customer experience. The role may also involve light outbound calling for follow-ups and client engagement.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Handle inbound and outbound calls in a professional manner.</div></li><li><div>
Respond to customer inquiries via phone, email, or other communication channels.</div></li><li><div>
Resolve customer complaints and escalate issues when necessary.</div></li><li><div>
Provide accurate information regarding services, offers, and company updates.</div></li><li><div>
Maintain detailed and accurate records of interactions in the system.</div></li><li><div>
Coordinate with internal teams to ensure timely resolution of customer requests.</div></li><li><div>
Support customer retention initiatives and contribute to enhancing client satisfaction.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
UAE National wit Family Book.</div></li><li><div>
Strong communication skills in English and Arabic.</div></li><li><div>
Previous experience in customer service, call center, or administrative roles is preferred.</div></li><li><div>
Ability to multitask, manage time effectively, and work independently.</div></li><li><div>
Tech-savvy with basic computer and CRM knowledge.</div></li></ul></div>

Customer Care Executive (UAE National - Remote Working)

Commercial Bank International

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  To assist in providing excellent customer service to clients by responding to inquiries, processing requests, and supporting daily branch operations in an efficient and professional manner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities
  </strong>
 </p>
 <ul>
  <li>
   Greet and assist customers with their banking needs in a courteous and professional way.
  </li>
  <li>
   Respond to customer inquiries via phone, email, or in person and direct them to the appropriate department if needed.
  </li>
  <li>
   Support the processing of account openings, deposits, withdrawals, and other routine banking transactions.
  </li>
  <li>
   Ensure customer information and documents are handled with confidentiality and accuracy.
  </li>
  <li>
   Assist in maintaining branch records, filing, and administrative documentation.
  </li>
  <li>
   Coordinate with other departments to resolve customer issues efficiently.
  </li>
  <li>
   Uphold the bank&rsquo;s service standards and contribute to a positive customer experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   High school diploma or equivalent (Bachelor&rsquo;s degree in progress is an advantage).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Other Skills &amp; Requirements
  </strong>
 </p>
 <ul>
  <li>
   Excellent spoken and written communication in English and Arabic.
  </li>
  <li>
   Good understanding of Microsoft Office (Word, Excel, Outlook).
  </li>
  <li>
   Ability to work in a fast-paced, customer-oriented environment.
  </li>
  <li>
   Professional appearance, positive attitude, and strong interpersonal skills.
  </li>
  <li>
   Punctual, reliable, and able to maintain confidentiality.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Assistant - Part-time - Emirati Talent

Copart Middle East

<div>
 <p>
  We are looking for a
  <strong>
   Customer Service Representative
  </strong>
  to join our team and manage high-volume
  <strong>
   inbound and outbound calls
  </strong>
  . This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is passionate about delivering excellent customer experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Handle
   <strong>
    inbound and outbound customer calls
   </strong>
   in a professional and timely manner
  </li>
  <li>
   Respond to customer inquiries, complaints, and service requests efficiently
  </li>
  <li>
   Provide accurate information and guide customers through processes
  </li>
  <li>
   Record and track all customer interactions in the system
  </li>
  <li>
   Coordinate with internal teams to resolve issues and ensure quick turnaround
  </li>
  <li>
   Follow up with customers to ensure resolution and satisfaction
  </li>
  <li>
   Maintain high service standards in line with company policies
  </li>
  <li>
   Support additional customer service tasks when required
  </li>
 </ul>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in a
   <strong>
    call center or phone-based customer service role
   </strong>
  </li>
  <li>
   Fluent in
   <strong>
    English and Arabic
   </strong>
   (spoken and written)
  </li>
  <li>
   Strong communication, listening, and problem-solving skills
  </li>
  <li>
   Ability to handle high call volumes and work under pressure
  </li>
  <li>
   Organized with strong attention to detail
  </li>
  <li>
   Professional, calm, and customer-focused approach
  </li>
 </ul>
 <p>
  <strong>
   Preferred:
  </strong>
 </p>
 <ul>
  <li>
   Experience in the
   <strong>
    automotive or motor insurance industry
   </strong>
  </li>
  <li>
   Previous experience working in the UAE
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Representative

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
 <br/>
 <br/>
 Possessing a strong team spirit, motivation and friendly environment with all customer and Colleagues
 <br/>
 <br/>
 <strong>
  Specific Job Accountability
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide excellent customer service by attending to incoming calls within the quality guidelines
  </li>
  <li>
   Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
  </li>
  <li>
   Recommend potential products or services to management by collecting customer information and analyzing customer needs
  </li>
  <li>
   Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores
  </li>
  <li>
   Contribute to the business by generating new prospects/Leads and upselling for all types of FAB products
  </li>
  <li>
   Maintains customer records by updating customer history through service requests/complaints and Notes
  </li>
  <li>
   Maintain confidentiality of the bank&rsquo;s customers and data
  </li>
  <li>
   Ensure the business meets its obligations under the Bank&rsquo;s Policies and Standards and under local laws/regulations
  </li>
  <li>
   Attend to special tasks assigned by team leader and Managers
  </li>
  <li>
   Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates
  </li>
  <li>
   Ensure self-punctuality, adherence of policies &amp; procedures and discipline to the Centre
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Frameworks, Boundaries &amp; Decision-Making Authority
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks
  </li>
  <li>
   Authorized to take decisions as per the approved authorization matrix
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   0 &ndash; 2 years relevant experience in banking sector
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills, And Attributes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills
  </li>
  <li>
   Excellent communication skill in English &amp; Arabic
   <br/>
   <br/>
  </li>
 </ul>
</div>


Virtual Customer Service Executive - Emiratized Role

Fixperts Contracting

<p>Job Description</p><p>Roles &amp; Responsibilities</p><ul><li>Handle inbound and outbound calls while maintaining a professional demeanor and positive attitude to ensure customer satisfaction.</li><li>Utilize active listening skills to accurately assess customer needs and provide tailored solutions, enhancing the customer experience.</li><li>Document customer interactions in detail using CRM software, ensuring accurate records for future reference and follow-up.</li><li>Resolve customer complaints efficiently by identifying the root cause and providing effective solutions, thus improving retention rates.</li></ul><p>Desired Candidate Profile</p><ul><li>Minimum High school diploma or equivalent; a degree in communications or business is a plus.</li><li>1-3 years of experience in a customer service or call center environment preferred, showcasing relevant skills.</li><li>Fluency in English is mandatory, with proficiency in additional languages being highly beneficial for diverse customer interactions.</li><li>Familiarity with CRM systems and technology tools to effectively manage customer interactions and data.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Call Centre Agent

<div>
 Immerse yourself in the world of Cartier, where heritage and innovation come together to create unforgettable experiences.
 <br/>
 <br/>
 With a growing presence across the UAE, we are looking for experienced Sales Associates to join us.
 <br/>
 <br/>
 <strong>
  HOW WILL YOU MAKE AN IMPACT?
  <br/>
  <br/>
 </strong>
 As a Sales Associate, you will create meaningful connections with clients, guiding them through their journey and sharing the unique craftsmanship behind each creation. You will play a pivotal role in achieving boutique goals by providing personalized advice, cultivating client relationships, and ensuring every interaction reflects the excellence of Cartier.
 <br/>
 <br/>
 As an integral part of our Boutiques, you will be responsible for the following:
 <br/>
 <br/>
 <strong>
  Sales Achievements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver exceptional client experiences in line with Cartier&rsquo;s service excellence standards.
  </li>
  <li>
   Achieve and exceed individual and boutique sales objectives through consultative selling and deep product knowledge.
  </li>
  <li>
   Proactively identify and convert clienteling opportunities by scheduling appointments and developing robust client profiles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Client Relationship &amp; Portfolio Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Cultivate meaningful and lasting client relationships, fostering loyalty to the Maison.
  </li>
  <li>
   Strategically grow and manage your client portfolio to maximize engagement and sales potential.
  </li>
  <li>
   Execute targeted CRM actions to strengthen client connections and drive repeat business.
  </li>
  <li>
   Represent Cartier as a true Ambassador during client events and exclusive activations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Daily Boutique Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Uphold the highest standards of operational compliance across all boutique procedures and policies.
  </li>
  <li>
   Ensure accurate stock management, actively participate in inventory processes, and maintain the impeccable presentation of the boutique.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  One Team Spirit
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Embody Cartier&rsquo;s values and contribute to a collaborative, positive team spirit.
  </li>
  <li>
   Engage in team initiatives, supporting colleagues to achieve shared goals and deliver a seamless client experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HOW WILL YOU EXPERIENCE SUCCESS WITH US?
  <br/>
  <br/>
 </strong>
 At Cartier, we believe passion and expertise are the sparks that create extraordinary success.
 <br/>
 <br/>
 <strong>
  To Truly Thrive In This Role, You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong selling skills and an innate sense of service excellence, creating memorable client experiences that foster loyalty.
  </li>
  <li>
   Communicate fluently in Arabic and English.
  </li>
  <li>
   Leverage your product knowledge and genuine curiosity to engage clients and share the story behind each Cartier creation.
  </li>
  <li>
   Excel at time management and multitasking in a dynamic environment, adapting seamlessly to shifting priorities while maintaining meticulous attention to detail.
  </li>
  <li>
   Embrace a positive, team-oriented mindset, contributing to a supportive and inspiring boutique culture.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Do We Offer
  <br/>
  <br/>
 </strong>
 At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.
 <br/>
 <br/>
 We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.
 <br/>
 <br/>
 We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.
 <br/>
 <br/>
 We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.
 <br/>
 <br/>
 <strong>
  Join us at Cartier, a place like no other, forever moving forward.
  <br/>
  <br/>
 </strong>
 <strong>
  YOUR JOURNEY WITH US
  <br/>
  <br/>
 </strong>
 If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Boutique and Retail Management Team, as well as HR as part of a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!
 <br/>
 <br/>
 <strong>
  Take your next step with Cartier, we look forward to hearing from you!
 </strong>
</div>


Sales Associate - Dubai

Explore 689+ Client service associate in Dubai this May. Find roles across top companies and apply now to boost your career.