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client service associate

AlphaSights

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.Springboard your career with us if :<ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul>A day in the life of an AssociateAs an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.Your responsibilities will include :<ul><li>Recruiting experts : you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul>Ensuring success for our Associates means :<ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>A clear career path for potential advancement to Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program , which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul>RequirementsYou'll need to bring your A game to work, daily. We are looking for :<ul><li>Strong academic credentials (undergraduate degree of 2 : 1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English C2 level is required and full professional / conversational Arabic.</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul>

Associate, Client Service, Arabic Speaker, 2026

Alphasights

DubaiLooking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.Springboard your career with us if:<ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul>A day in the life of an AssociateAs an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.Your responsibilities will include:<ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul>Ensuring success for our Associates means:<ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Aclear career path for potential advancementto Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul>RequirementsYou'll need to bring your A game to work, daily. We are looking for:<ul><li>Strong academic credentials (undergraduate degree of 2:1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English or C2 level is required</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul> Apply Now First name Last name Email PhoneResume/CV Upload FileRecommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTFOr enter manuallyWhat year did/will you graduate from your latest degree?What was your grade/GPA/result from your latest degree? Total duration of full-time work experience.Do you have at least one degree taught in 100% English? Please note, certifications will be requested.What is your language fluency (written and spoken) for the role you are applying for?Other languages you speak at a native speaker fluency level None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese OtherPreferred start month in 2026 (NB you should have graduated ahead of the start date applied for) CO26 January Preference CO26 July Preference CO26 September PreferenceHow did you hear about this role? Have you previously applied to AlphaSights? AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/AAlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

Associate, Client Service, English Speaker, 2026 Client Service Dubai

Overview Location: Dubai Start date: June 1, 2026 End date: July 31, 2026 Duration: 9 weeksLooking for an internship with commercial frontline responsibility and the opportunity to work on live client projects? Do you seek to have immediate personal impact? If so, our Client Service Internship program is the right choice for you.About AlphaSightsWe bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights. Consider the Summer Associate program if : <ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul> A day in the life of a Summer Associate As a Summer Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities <ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul> Ensuring success for our Summer Associates means <ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths</li><li>A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.</li><li>An inspiring, high-energy, merit-based environment with ambitious peers.</li></ul> Requirements <ul><li>Undergraduate Junior (Class of 2027)</li><li>Track record of strong academic performance (minimum GPA of 3.3 or 2 : 1)</li><li>Extracurricular achievement throughout school and university</li><li>Internship experience evidencing an interest in business is a plus</li><li>Outstanding communication skills</li><li>Fluent English is required</li><li>Full professional or conversational Arabic is required</li><li>UAE student visa or dependent visa required</li></ul> Compensation and benefits <ul><li>Internship compensation is AED 33,334 for a 9-week program.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths.</li><li>Prime midtown office with state-of-the-art amenities; option to WFH each Friday.</li></ul>

Intern, Client Service, Arabic Speaker, 2026

Concentrix

<div>ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES<ul><li>Ensuring that the service delivered to our client&rsquo;s customers meets the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.</li><li>Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.</li><li>Identifying customer problems and offer appropriate solutions.</li><li>Identifying and maximizing selling and cross-selling opportunities.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li></ul>
CANDIDATE PROFILE
You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<ul><li>The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.</li><li>Arabic speaker with a strong command of English (oral and written).</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.</li><li>Dependable with proficient attention to detail.</li><li>Strong computer navigation skills and PC Knowledge
</li><li>Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.</li><li>Can join immediately (preferably within 1-2 weeks on offer agreement).</li></ul> 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>

Customer Service Advisor - Arabic Speaker

<div>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensuring that the service delivered to our client&rsquo;s customers meets the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.
 </li>
 <li>
 Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
 </li>
 <li>
 Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.
 </li>
 <li>
 Identifying customer problems and offer appropriate solutions.
 </li>
 <li>
 Identifying and maximizing selling and cross-selling opportunities.
 </li>
 <li>
 Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
 
 
 </li>
 </ul>
 
 CANDIDATE PROFILE
 
 
 
 You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
 
 
 <ul>
 <li>
 The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.
 </li>
 <li>
 Arabic speaker with a strong command of English (oral and written).
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Pleasant telephone etiquette and someone who loves to speak over the phone.
 </li>
 <li>
 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
 </li>
 <li>
 Dependable with proficient attention to detail.
 </li>
 <li>
 Strong computer navigation skills and PC Knowledge
 </li>
 <li>
 Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.
 </li>
 <li>
 Can join immediately (preferably within 1-2 weeks on offer agreement).
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
</div>

Customer Service Advisor - Arabic Speaker (Online Fashion)

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together
 
 
 
 Job Description
 
 
 
 To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
 
 
 Possessing a strong team spirit, motivation and friendly environment with all customer and Colleague
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School/Degree
 </li>
 <li>
 0 &ndash; 2 years relevant experience in banking sector
 </li>
 </ul>
</div>

Customer Service Representative - Emiratized Role

Confidential Company

<ul><li>Provide accurate and up-to-date information on products, services, and company policies, ensuring customers are well-informed and confident.</li><li>Investigate and resolve customer complaints, escalating complex issues to the appropriate departments while maintaining a positive customer experience.</li><li>Process customer orders, returns, and exchanges accurately and efficiently, adhering to company guidelines and procedures.</li><li>Maintain detailed and accurate records of customer interactions, transactions, and complaints</li><li>Proactively identify opportunities to improve customer satisfaction and loyalty through personalized interactions and tailored solutions.</li><li>Stay updated on product knowledge, industry trends, and company updates to provide informed and relevant customer service.</li><li>Contribute to the development and improvement of customer service processes and procedures, identifying areas for efficiency and enhancement.</li><li>Meet or exceed performance targets for call quality, resolution time, and customer satisfaction, contributing to overall team goals.</li><li>Collaborate with cross-functional teams, such as sales and technical support, to resolve customer issues and ensure seamless service delivery.</li></ul>

Customer Service Officer (ARABIC SPEAKER)

Explore 5253+ Client service associate in Dubai this December. Find roles across top companies and apply now to boost your career.