customer service representative Jobs in Dubai

customer service representative

sales associate

customer success manager

business development associate Jobs in Dubai

business development associate

customer service manager

client service associate

AlphaSights

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.Springboard your career with us if :<ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul>A day in the life of an AssociateAs an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.Your responsibilities will include :<ul><li>Recruiting experts : you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul>Ensuring success for our Associates means :<ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>A clear career path for potential advancement to Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program , which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul>RequirementsYou'll need to bring your A game to work, daily. We are looking for :<ul><li>Strong academic credentials (undergraduate degree of 2 : 1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English C2 level is required and full professional / conversational Arabic.</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul>

Associate, Client Service, Arabic Speaker, 2026

Alphasights

DubaiLooking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.Springboard your career with us if:<ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul>A day in the life of an AssociateAs an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.Your responsibilities will include:<ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul>Ensuring success for our Associates means:<ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Aclear career path for potential advancementto Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul>RequirementsYou'll need to bring your A game to work, daily. We are looking for:<ul><li>Strong academic credentials (undergraduate degree of 2:1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English or C2 level is required</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul> Apply Now First name Last name Email PhoneResume/CV Upload FileRecommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTFOr enter manuallyWhat year did/will you graduate from your latest degree?What was your grade/GPA/result from your latest degree? Total duration of full-time work experience.Do you have at least one degree taught in 100% English? Please note, certifications will be requested.What is your language fluency (written and spoken) for the role you are applying for?Other languages you speak at a native speaker fluency level None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese OtherPreferred start month in 2026 (NB you should have graduated ahead of the start date applied for) CO26 January Preference CO26 July Preference CO26 September PreferenceHow did you hear about this role? Have you previously applied to AlphaSights? AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/AAlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

Associate, Client Service, English Speaker, 2026 Client Service Dubai

Overview Location: Dubai Start date: June 1, 2026 End date: July 31, 2026 Duration: 9 weeksLooking for an internship with commercial frontline responsibility and the opportunity to work on live client projects? Do you seek to have immediate personal impact? If so, our Client Service Internship program is the right choice for you.About AlphaSightsWe bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights. Consider the Summer Associate program if : <ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul> A day in the life of a Summer Associate As a Summer Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities <ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul> Ensuring success for our Summer Associates means <ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths</li><li>A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.</li><li>An inspiring, high-energy, merit-based environment with ambitious peers.</li></ul> Requirements <ul><li>Undergraduate Junior (Class of 2027)</li><li>Track record of strong academic performance (minimum GPA of 3.3 or 2 : 1)</li><li>Extracurricular achievement throughout school and university</li><li>Internship experience evidencing an interest in business is a plus</li><li>Outstanding communication skills</li><li>Fluent English is required</li><li>Full professional or conversational Arabic is required</li><li>UAE student visa or dependent visa required</li></ul> Compensation and benefits <ul><li>Internship compensation is AED 33,334 for a 9-week program.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths.</li><li>Prime midtown office with state-of-the-art amenities; option to WFH each Friday.</li></ul>

Intern, Client Service, Arabic Speaker, 2026

WADI AL SAHAB FOR MANAGEMENT AND CONSULTANCIES CO.

<div>
 Primary title: Customer Service Representative (On-site, UAE)
 
 
 
 About The Opportunity
 
 
 
 Operating in the Management Consulting and Business Process Outsourcing (BPO) sector, this on-site role supports client-facing customer service and operational delivery across the UAE. The team focuses on high-quality order management, SLA-driven issue resolution, and day-to-day customer engagement for enterprise and SME clients.
 
 
 Role &amp; Responsibilities
 
 
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 Act as the first point of contact for customers via phone, email, live chat and in-person&mdash;log, triage and resolve inquiries promptly.
 </li>
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 Investigate and resolve order, billing, product and service requests within defined SLA; escalate complex issues to relevant teams.
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 Use CRM and ticketing tools to create, update and close tickets; maintain accurate customer records and follow-up tasks.
 </li>
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 Coordinate cross-functionally with logistics, operations and technical teams to drive timely resolutions and customer satisfaction.
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 Contribute to and update the knowledge base with recurring issues, resolutions and process improvements.
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 Meet daily/weekly KPIs (SLA adherence, first-contact resolution, CSAT) and support continuous quality improvement and audit reviews.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 
 Must-Have
 
 
 
 <ul>
 <li>
 Proven experience using CRM/ticketing platforms (Salesforce Service Cloud, Zendesk or equivalent)
 </li>
 <li>
 Experience with contact centre telephony platforms (Genesys Cloud, Avaya or equivalent)
 </li>
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 Strong proficiency in Microsoft Excel for reporting and data lookup
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 Bilingual: fluent spoken Arabic and English for UAE customer base
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 Customer-focused troubleshooting and ticket management skills
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Familiarity with ERP/order management systems (SAP, Oracle or similar)
 </li>
 <li>
 Exposure to contact centre quality frameworks (KPI monitoring, QA scorecards)
 
 
 </li>
 </ul>
 
 Additional Qualifications
 
 
 
 High-school diploma or equivalent required; diploma/college certification in business or customer service is a plus. Prior on-site customer service or call centre experience in the UAE or GCC market is highly desirable.
 
 
 Benefits &amp; Culture Highlights
 
 
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 Competitive UAE on-site compensation with performance-linked incentives
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 Structured in-house training, clear career progression and cross-functional exposure
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 Collaborative, client-focused culture with emphasis on service excellence and operational discipline
 
 
 </li>
 </ul>
 
 Apply if you are an operationally disciplined, bilingual customer-service professional who thrives in a fast-paced, SLA-driven on-site environment in the UAE.
 
 
 
 Skills: zendesk,microsoft excel,avaya
</div>

Customer Service Representative

Confidential Company

<ul><li>Provide accurate and up-to-date information on products, services, and company policies, ensuring customers are well-informed and confident.</li><li>Investigate and resolve customer complaints, escalating complex issues to the appropriate departments while maintaining a positive customer experience.</li><li>Process customer orders, returns, and exchanges accurately and efficiently, adhering to company guidelines and procedures.</li><li>Maintain detailed and accurate records of customer interactions, transactions, and complaints</li><li>Proactively identify opportunities to improve customer satisfaction and loyalty through personalized interactions and tailored solutions.</li><li>Stay updated on product knowledge, industry trends, and company updates to provide informed and relevant customer service.</li><li>Contribute to the development and improvement of customer service processes and procedures, identifying areas for efficiency and enhancement.</li><li>Meet or exceed performance targets for call quality, resolution time, and customer satisfaction, contributing to overall team goals.</li><li>Collaborate with cross-functional teams, such as sales and technical support, to resolve customer issues and ensure seamless service delivery.</li></ul>

Customer Service Officer (ARABIC SPEAKER)

Junior Couture

Junior Couture Trading LLC is a leading e-commerce and retail company specializing in premium children&rsquo;s fashion and lifestyle products. We take pride in offering an exceptional customer experience through high-quality products, seamless online and offline service, and a commitment to excellence.Job Description:Junior Couture Trading LLC is looking for a Customer Service Representative to join our team. The ideal candidate is proactive, professional, and able to provide excellent support to customers across multiple channels.Responsibilities:<ul><li>Handle customer inquiries through calls, WhatsApp, and other social media platforms</li><li>Process orders, returns, and exchanges efficiently</li><li>Maintain accurate records in systems such as Odoo, Salesforce, or similar platforms</li><li>Ensure timely communication and follow-up with customers</li><li>Collaborate with other departments to resolve customer concerns</li><li>Work on a shifting schedule to ensure coverage</li></ul>Qualifications:<ul><li>Previous experience in customer service is a plus</li><li>Excellent verbal and written communication skills in English; Arabic is a plus.</li><li>Familiarity with Odoo, Salesforce, or similar systems</li><li>Strong communication skills (written and verbal)</li><li>Ability to multitask and work under pressure</li><li>Flexible with shifting schedules</li><li>Positive attitude and problem-solving mindset</li></ul>Job Type: Full-timePay: AED1.00 per month

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, Fresher Contract length: 24 monthsPay: Up to AED5,000.00 per month

Customer Support Specialist Sales (Female)

Explore 3864+ Client service associate in Dubai this January. Find roles across top companies and apply now to boost your career.

3864 client service associate jobs IN Dubai

Associate, Client Service, Arabic Speaker, 2026

Associate, Client Service, English Speaker, 2026 Client Service Dubai

Intern, Client Service, Arabic Speaker, 2026

Customer Service Representative

Customer Service Officer (ARABIC SPEAKER)

Customer Service Representative

Customer Support Specialist Sales (Female)