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business development executive

customer service representative Jobs in Dubai

customer service representative

client service executive

We are looking for an experienced and dynamic Client Relationship Executive (CRE) to join our growing team in Deira, Dubai. The ideal candidate should have strong experience in B2B soft services sales and the educational training center industry. The candidate must be highly motivated, target-oriented, and capable of developing long-term business relationships with corporate clients and educational partners.Key Responsibilities<ul><li>Conduct market research to identify new business opportunities and evaluate customer needs.</li><li>Actively seek new sales opportunities through cold calling, networking, field visits, and social media platforms.</li><li>Build and maintain strong relationships with corporate clients and training partners.</li><li>Arrange meetings with prospective clients to understand their requirements and concerns.</li><li>Prepare and deliver professional presentations on company services and training solutions.</li><li>Generate regular sales reports, business reviews, and financial updates for management.</li><li>Ensure service availability and coordinate demonstrations or presentations when required.</li><li>Represent the company at exhibitions, conferences, and networking events.</li><li>Negotiate and close business deals while handling client objections professionally.</li><li>Collaborate with internal teams to achieve company sales targets and improve customer satisfaction.</li><li>Gather market feedback and customer insights and report to the Direct Manager.</li><li>Maintain accurate records of customer interactions using CRM systems.</li></ul>Requirements &amp; Skills<ul><li>Proven experience as a Sales Executive, Client Relationship Executive, or in a similar role.</li><li>Minimum experience in B2B soft services and/or educational training center sales is mandatory.</li><li>Strong communication and negotiation skills.</li><li>Proficiency in English (Arabic is an added advantage).</li><li>Excellent knowledge of MS Office applications.</li><li>Hands-on experience with CRM software is preferred.</li><li>Good understanding of marketing and sales techniques.</li><li>Self-motivated, energetic, and result-oriented personality.</li><li>Ability to work independently and achieve sales targets.</li><li>Strong presentation and client-handling skills.</li></ul>Pay: From AED1.00 per yearApplication Question(s):<ul><li>Proven experience as a Sales Executive, Client Relationship Executive, or in a similar role?</li></ul>Work Location: In person

Client Relationship Executive

Fresher: Bridging Nature's Beauty with Business Innovation

Job Title: Customer Service (Female)Location: Al Qouz Ind. third - Al Quoz - Dubai Company: The Bridal Atelier Job Type: Full TimeJob Summary:We are seeking a well-presented and customer-oriented Female Customer Service Executive (Arabic Speaker) to join our team. The ideal candidate will be responsible for assisting clients, managing appointments, and ensuring a smooth and elegant customer experience in line with our luxury brand standards.Key Responsibilities:&middot; Greet and assist clients in a professional, warm, and welcoming manner&middot; Communicate effectively with customers in both Arabic and English&middot; Handle inquiries via phone, WhatsApp, email, and in-store&middot; Schedule and manage bridal appointments and fittings&middot; Provide detailed information about products, services, and pricing&middot; Maintain accurate customer records and appointment schedules&middot; Follow up with clients before and after appointments&middot; Support the sales and styling team to ensure excellent service delivery&middot; Ensure the boutique is always neat, organized, and presentable&middot; Assist with basic administrative tasks as requiredQualification &amp; Skills:&middot; Female candidate only&middot; Must be fluent in Arabic and English&middot; Bachelor&rsquo;s degree or diploma in Business Administration, Hospitality, Marketing, or a related field preferred&middot; Minimum 3&ndash;5 years of experience in customer service, retail, hospitality, or luxury fashion preferred&middot; Strong communication and interpersonal skills&middot; Presentable with a polished and professional appearance&middot; Excellent organizational and multitasking abilities&middot; Proficient in MS Office and basic computer systems&middot; Customer-focused with a positive and proactive attitudeWork Location: In person

Customer Service Executive (Female)

International Maritime & Aviation

We are looking for a Customer Service Executive for our Sea Freight department in Jebel Ali:What you&rsquo;ll do:<ul><li>Be the voice of our customers &ndash; manage ocean exports smoothly.</li><li>Coordinate with clients, shipping lines &amp; internal teams like a pro.</li><li>Maintain prompt, precise, &amp; professional communication at all times.</li><li>Ensure shipments reach their destination on time, every time!</li><li>Create a great customer experience (because happy customers = success).</li></ul>What we&rsquo;re looking for:<ul><li>Minimum 2&ndash;3 years of UAE experience in Freight Forwarding (Sea).</li><li>Strong knowledge of sea export processes and documentation.</li><li>Sharp communication skills &amp; a &quot;get it done&quot; attitude.</li><li>Someone who loves logistics puzzles and solving them fast!</li><li>Candidates who are currently in the UAE and available immediately, will be preferred.</li><li>Office Location: Jebel Ali, U.A.E.</li></ul>Medical Insurance: Company ProvidedEmployment Visa: Company ProvidedJob Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Are you currently located in U.A.E.?</li><li>What is your expected monthly salary in AED?</li><li>This role requires regular coordination with customers for documents, BL details, approvals, payment follow-up, and shipment updates. Are you comfortable handling customer communication independently?</li><li>Sea export documentation requires high accuracy. Briefly describe how you ensure BL details, freight charges, shipment documents, and customer instructions are checked before submission.</li><li>What is your current notice period or availability to join?</li></ul>Experience:<ul><li>Customer Service for Sea Exports: 2 years (Required)</li></ul>Work Location: In person

Pricing & Customer Service Executive - Sea Freight Exports

Super Bytes

We’re Hiring: &nbsp;Telecalling Executive&nbsp;&nbsp;Location: Dubai / IndiaEmployment Type: Full-TimeSalary: Fixed Pay + Attractive Incentives&nbsp;Age below 28 yearsHindi language mandatory&nbsp;Job Role: We are looking for a motivated and target-focused Forex Telecaller to promote our forex trading services and generate quality leads through outbound calling.&nbsp;Key Responsibilities:<ul><li>Make outbound calls to potential clients.</li><li>Explain forex trading services and account details</li><li>Generate leads and convert prospects into active clients</li><li>Follow up with interested customers</li><li>Maintain call and lead records in CRM</li><li>Achieve daily and monthly sales targets</li><li>Coordinate with sales and retention teams</li></ul>&nbsp; &nbsp;

Telecalling Executive

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way
 
 
 
 
 
 
 Job purpose:
 
 
 
 To ensure healthcare providers and GIG GULF valued members are dealt with effectively and efficiently across touchpoint and access channels. We are looking for a Customer Center executive who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team. He/she should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that he/she displays exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.
 
 
 
 
 
 This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex and challenging situations from all customer groups - individual, corporate and intermediaries.
 
 
 
 
 
 You will be a Customer Service Champion, putting the customer at the center of everything you do and putting forward ideas for the continual improvement of the customer experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide extraordinary service to our customers via phone, email, and other access channels
 </li>
 <li>
 Taking end to end ownership for the resolution of all customer enquiries and contacts. Manage all queries through to resolution
 </li>
 <li>
 Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
 </li>
 <li>
 Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management
 </li>
 <li>
 Being a role model for the team demonstrating outstanding personal behaviors and performance
 </li>
 <li>
 Being a Customer Service Champion. Contribute to the continuous improvement process by putting forward ideas for improvement and contributing to focus groups
 </li>
 <li>
 Handling patients, referral sources, and administrative department inquires
 </li>
 <li>
 Receiving and responding to telephone and written inquiries relating to healthcare policy benefits and claims from either private or corporate clients/policyholders.
 </li>
 <li>
 Communicating with insurance companies and prior authorization requests
 </li>
 <li>
 Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 <ul>
 <li>
 Excellent team player, independent, diligent, and responsible, with a positive attitude under pressure
 </li>
 <li>
 Previous experience in healthcare customer service / contact center operations
 </li>
 <li>
 Previous experience of a complex and multi skilled customer facing roles within a contact center setting
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Computer literate
 </li>
 <li>
 The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessary.
 </li>
 <li>
 The job holder requires a good understanding of all medical policies and the claims and reimbursement process
 </li>
 <li>
 The job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions.
 </li>
 <li>
 Language skills are an advantage in this position. The job requires proficiency in English and Arabic (written and spoken)
 </li>
 </ul>
</div>

Customer Services Executive - Healthcare ***ONLY Emiratis with family book***

Excellence Group

Job SummaryWe are seeking a highly organized and proactive Administrative Executive &amp; Executive Assistant to support both daily operations and senior management. This role is ideal for someone who can efficiently manage administrative tasks while providing high-level executive support in a fast-paced environment.You will play a key role in ensuring smooth business operations, effective communication, and strong coordination between teams, clients, and leadership.Key ResponsibilitiesExecutive Support<ul><li>Manage calendars, schedule meetings, and coordinate appointments for senior management</li><li>Prepare and draft emails, reports, and presentations</li><li>Act as a point of contact between management, clients, and internal teams</li><li>Track tasks and follow up to ensure timely completion</li><li>Handle confidential information with discretion</li></ul>Administrative &amp; Operations<ul><li>Coordinate daily schedules, client appointments, and service requests</li><li>Respond to customer inquiries and ensure high service standards</li><li>Manage staff schedules, attendance, and operational coordination</li><li>Monitor ongoing tasks and ensure timely service delivery</li><li>Provide general administrative support to management</li></ul>Coordination &amp; Support<ul><li>Assist with project coordination and documentation</li><li>Maintain organized records and filing systems</li><li>Support business operations with ad hoc tasks as required</li></ul>Requirements<ul><li>2&ndash;4 years of experience in administration, customer service, or executive support</li><li>Strong communication skills in English (written and verbal)</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work in a fast-paced environment and manage multiple priorities</li><li>Proficiency in Microsoft Office (Excel, Outlook, Word)</li><li>Professional, reliable, and detail-oriented</li></ul>Job Types: Full-time, PermanentWork Location: In person

Administrative Assistant

Air Products

<div>
 At Air Products, our purpose is to bring people together to reimagine what&rsquo;s possible, collaborate and innovate solutions to the world&rsquo;s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
 
 
 
 Reimagine What&rsquo;s Possible
 
 
 
 
 POSITION SUMMARY:
 
 
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Review customer enquiry
 </li>
 <li>
 Monitor and obtain new tenders, customer RFQ and offer submission
 </li>
 <li>
 Support Account Receivables in Europe
 </li>
 <li>
 Handle existing account from enquiry till the execution of order and payment received in account.
 
 
 </li>
 </ul>
 
 Principal Accountabilities
 
 
 
 This position is accountable for the following end results:
 
 
 <ul>
 <li>
 Preparing detailed quotations, quoting for tenders and follow ups of quotations.
 </li>
 <li>
 Processing order in SAP
 </li>
 <li>
 Handle customer calls
 </li>
 <li>
 Prepare competitive offers on time as per customer requirements &amp; follow-up for outcome, in case not success- analyse the reason of failure.
 </li>
 <li>
 Preparation of Tender documents &amp; follow-ups
 </li>
 <li>
 Customer requirements of Vendor Registrations &amp; updates
 </li>
 <li>
 Acknowledge the receipt of RFQ, Tender to the customers
 </li>
 <li>
 Daily report to line manager
 </li>
 <li>
 Attend all meetings, presentations, trainings as requested by the line manager.
 </li>
 <li>
 Maintain contact with all customers to ensure high levels of customer satisfaction
 </li>
 <li>
 Process the order once the pricing terms and condition &amp; delivery commitment has been satisfactorily settled, approved and agreed by both parties.
 </li>
 <li>
 Good communications with customers
 </li>
 <li>
 Understand Customer complaints and raising the CCR in SAP and coordinate with Quality team.
 </li>
 <li>
 Ensure smooth work process and transactions with BDM&rsquo;s, Supply Chain (OPS), Finance (Accounts) and fulfill (Logistics) to deliver the best service to our customers and ensure correct supply and invoicing, fast and adequate response to requests and complaints.
 </li>
 <li>
 Annual General Price increase program for Key accounts/Regions.
 </li>
 <li>
 Support Credit control, issue credit note/debit note
 </li>
 <li>
 Wallet share development, added value enhancement action plans in order to increase the volume, revenue, ASP and profitability results
 </li>
 <li>
 Support Asset collection/communication with the customers.
 </li>
 <li>
 Create ZLO for empty cylinder collection.
 </li>
 <li>
 Support WB creation and master data update.
 </li>
 <li>
 Follow-up for outcome of offer submitted, in case not success- analyze the reason of failure.
 </li>
 <li>
 Stewardship and growth of assigned accounts
 </li>
 <li>
 Daily housekeeping
 
 
 </li>
 </ul>
 
 Minimum Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor degree of Business or Equivalent
 </li>
 <li>
 Minimum 5 years' experience in internal sales (GAS INDUSTRY-ADVANTAGE)
 </li>
 <li>
 Knowledge of products and its usage etc.
 </li>
 <li>
 Knowledge of ERP system
 </li>
 <li>
 Good communication &amp; motivational skills
 </li>
 <li>
 Problem solving skills
 </li>
 <li>
 Familiar with the Industrial gas business.
 </li>
 <li>
 Good knowledge in safety
 </li>
 <li>
 Should have good patience and be a good listener
 </li>
 <li>
 Honest, hardworking, willing to make efforts for self-actualization
 </li>
 <li>
 Flexibility in working hours, including weekends and off-hours
 </li>
 <li>
 Good team player
 </li>
 <li>
 Proactive, energetic, aggressive to learn.
 
 
 </li>
 </ul>
 We are the world&rsquo;s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
 
 
 At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
 
 
</div>

Customer Service Executive

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