sales executive

business development executive Jobs in Dubai

business development executive

executive assistant

telesales executive

customer service representative Jobs in Dubai

customer service representative

client service executive

Super Bytes

We’re Hiring: &nbsp;Telecalling Executive&nbsp;&nbsp;Location: Dubai / IndiaEmployment Type: Full-TimeSalary: Fixed Pay + Attractive Incentives&nbsp;Age below 28 yearsHindi language mandatory&nbsp;Job Role: We are looking for a motivated and target-focused Forex Telecaller to promote our forex trading services and generate quality leads through outbound calling.&nbsp;Key Responsibilities:<ul><li>Make outbound calls to potential clients.</li><li>Explain forex trading services and account details</li><li>Generate leads and convert prospects into active clients</li><li>Follow up with interested customers</li><li>Maintain call and lead records in CRM</li><li>Achieve daily and monthly sales targets</li><li>Coordinate with sales and retention teams</li></ul>&nbsp; &nbsp;

Telecalling Executive

Grandiose Supermarket LLC

Grandiose is a home-grown Retail chain giving its customers a different experience for shopping and dining in the UAE. The fast-growing premium grocery retailer is looking for a dynamic Quality Assurance Executive (Customer Service) for our E-Commerce team in UAEJob Summary:Responsible for ensuring that all aspects of the eCommerce platform meet the highest standards of quality and functionality. This role involves testing and evaluating website features, product listings, and customer interactions to identify and resolve issues before they impact the customer experience.Key Responsibilities:<ul><li>Live monitor eCom Operations across stores and ensure SLAs are being met</li><li>Action and escalate eCom SLA breaches related to Operations and Last Mile.</li><li>Handle aggregators escalations and resolve it with stores, operations and last mile</li><li>Take charge of the stores customer complains and ensure satisfactory resolution and reporting</li><li>Take proactive measures on to prevent customer complains when needed</li><li>Lead the daily surveying and customer satisfaction reports</li><li>Receive and resolve customers queries, escalations and complains</li><li>Work as a single point of contact of live support for pickers, drivers, partners and customers</li><li>Order outsource adhoc resources of last mile when required according to process</li><li>Attend to customer communication channels over Hotline, Online Chat, Email, WhatsApp and Tickets</li><li>Maintain complain records and reports for stores, staff, partners, etc</li><li>Manage customers requests for order edits, orders support, returns, replacements, etc</li><li>Conduct outbound surveys</li><li>Take ownership of customer&rsquo;s cases and follow up with concerned departments till resolution.</li></ul>1. Quality Assurance2. Customer Service3. Customer satisfaction4. E-Comm Live operations monitoring5. Escalations and complain handlingQualification &amp; Experience:<ul><li>Must be a graduate</li><li>At least 3-4 years of experience in similar filed in e-Commerce or BPO Industry</li><li>Fluent in English is a must</li><li>Should be able to manage high volume call</li><li>Experience using CRM and ticketing systems</li><li>Should be flexible to work in different shifts</li></ul>We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary; other duties may be assigned as necessary. Job Type: Full-timePay: AED4,500.00 - AED5,000.00 per monthApplication Question(s):<ul><li>What is your notice period?</li><li>What is your minimum monthly salary expectation?</li><li>How many years of experience you have working in Customer or after sales service in eComm or BPO Industry?</li></ul>Work Location: In person

Customer Service Executive (After Sales service in E-comm) - Grandiose

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way
 
 
 
 
 
 
 Job purpose:
 
 
 
 To ensure healthcare providers and GIG GULF valued members are dealt with effectively and efficiently across touchpoint and access channels. We are looking for a Customer Center executive who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team. He/she should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that he/she displays exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.
 
 
 
 
 
 This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex and challenging situations from all customer groups - individual, corporate and intermediaries.
 
 
 
 
 
 You will be a Customer Service Champion, putting the customer at the center of everything you do and putting forward ideas for the continual improvement of the customer experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide extraordinary service to our customers via phone, email, and other access channels
 </li>
 <li>
 Taking end to end ownership for the resolution of all customer enquiries and contacts. Manage all queries through to resolution
 </li>
 <li>
 Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
 </li>
 <li>
 Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management
 </li>
 <li>
 Being a role model for the team demonstrating outstanding personal behaviors and performance
 </li>
 <li>
 Being a Customer Service Champion. Contribute to the continuous improvement process by putting forward ideas for improvement and contributing to focus groups
 </li>
 <li>
 Handling patients, referral sources, and administrative department inquires
 </li>
 <li>
 Receiving and responding to telephone and written inquiries relating to healthcare policy benefits and claims from either private or corporate clients/policyholders.
 </li>
 <li>
 Communicating with insurance companies and prior authorization requests
 </li>
 <li>
 Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 <ul>
 <li>
 Excellent team player, independent, diligent, and responsible, with a positive attitude under pressure
 </li>
 <li>
 Previous experience in healthcare customer service / contact center operations
 </li>
 <li>
 Previous experience of a complex and multi skilled customer facing roles within a contact center setting
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Computer literate
 </li>
 <li>
 The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessary.
 </li>
 <li>
 The job holder requires a good understanding of all medical policies and the claims and reimbursement process
 </li>
 <li>
 The job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions.
 </li>
 <li>
 Language skills are an advantage in this position. The job requires proficiency in English and Arabic (written and spoken)
 </li>
 </ul>
</div>

Customer Services Executive - Healthcare ***ONLY Emiratis with family book***

IC1101 HEALTHCARE PVT LTD (AVISA SMART HOSPITALS)

Job Description &ndash; Sales Executive<ul><li>Department: Marketing &amp; Business Development</li><li>Location: Dubai</li><li>Working Days: Monday to Saturday</li><li>Working Hours: 10:00 AM to 7:00 PM</li><li>Number of Positions: 2</li><li>Hiring Priority: Urgent</li></ul>About EternellEternell is a premium wellness and longevity brand under Avisa Smart Hospitals, focused on preventive healthcare and regenerative wellness. Through personalized treatments and science-backed programs, Eternell helps clients improve their health, vitality, and overall wellbeing.Position OverviewThe Sales Executive plays a key role in driving clinic revenue by converting inquiries into consultations and treatment programs. The role requires strong sales ability, relationship building skills, and the confidence to guide clients toward the right wellness solutions based on their needs.The ideal candidate is target driven, client focused, and capable of delivering a high standard of service while contributing to business growth.Key ResponsibilitiesSales &amp; Revenue Generation<ul><li>Handle incoming inquiries from calls, walk-ins, digital campaigns, and referrals.</li><li>Convert leads into consultations and treatment bookings.</li><li>Promote clinic services, treatment plans, and wellness packages.</li><li>Achieve individual and team sales targets.</li><li>Identify upselling and cross-selling opportunities.</li></ul>Lead Management &amp; Follow-ups<ul><li>Maintain consistent follow-ups with prospective clients.</li><li>Track sales pipeline and conversion progress.</li><li>Ensure timely responses to all client inquiries.</li><li>Work on improving lead conversion ratios.</li></ul>Client Experience &amp; Relationship Management<ul><li>Build trust with clients through professional communication.</li><li>Understand client concerns and recommend suitable services.</li><li>Ensure a smooth client journey from inquiry to consultation.</li><li>Handle client concerns professionally and maintain service standards.</li></ul>Coordination &amp; Team Collaboration<ul><li>Coordinate with doctors, therapists, and reception teams.</li><li>Support marketing activities and promotional campaigns.</li><li>Contribute to achieving clinic revenue goals.</li><li>Maintain alignment with clinic service excellence standards.</li></ul>Reporting &amp; CRM Management<ul><li>Maintain accurate sales data in CRM systems.</li><li>Prepare daily and weekly sales activity reports</li><li>Track revenue contribution and conversion performance</li><li>Maintain proper documentation of client interactions.</li></ul>Key Skills &amp; Competencies<ul><li>Strong communication and persuasion skills.</li><li>Confident sales approach with closing ability.</li><li>Target oriented and self-motivated.</li><li>Strong follow-up discipline</li><li>Professional attitude and client handling skills.</li><li>Ability to work in a fast-paced clinic environment.</li><li>Team oriented mindset.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree preferred.</li><li>Minimum 2 years of sales experience.</li><li>Experience in wellness, aesthetics, healthcare, or VLCC preferred.</li><li>Experience in UAE healthcare sales is an advantage.</li><li>English fluency required (Arabic is an added advantage).</li></ul>Key Performance Indicators (KPIs)<ul><li>Monthly revenue achievement.</li><li>Lead to consultation conversion ratio.</li><li>Client booking numbers.</li><li>Follow-up efficiency.</li><li>Client satisfaction feedback.</li><li>Contribution to clinic growth targets.</li></ul>Professional Expectations<ul><li>Maintain professional grooming standards.</li><li>Follow clinic communication protocols.</li><li>Maintain confidentiality of client information.</li><li>Represent Eternell brand values in all client interactions.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in wellness, aesthetics, healthcare, or UAE healthcare sales?</li></ul>Work Location: In person

Wellness Sales Executive

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 Job Description
 
 
 
 To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
 
 
 Possessing a strong team spirit, motivation and friendly environment with all customer and Colleagues
 
 
 
 Specific Job Accountability
 
 
 
 <ul>
 <li>
 Provide excellent customer service by attending to incoming calls within the quality guidelines
 </li>
 <li>
 Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
 </li>
 <li>
 Recommend potential products or services to management by collecting customer information and analyzing customer needs
 </li>
 <li>
 Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores
 </li>
 <li>
 Contribute to the business by generating new prospects/Leads and upselling for all types of FAB products
 </li>
 <li>
 Maintains customer records by updating customer history through service requests/complaints and Notes
 </li>
 <li>
 Maintain confidentiality of the bank&rsquo;s customers and data
 </li>
 <li>
 Ensure the business meets its obligations under the Bank&rsquo;s Policies and Standards and under local laws/regulations
 </li>
 <li>
 Attend to special tasks assigned by team leader and Managers
 </li>
 <li>
 Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates
 </li>
 <li>
 Ensure self-punctuality, adherence of policies &amp; procedures and discipline to the Centre
 
 
 </li>
 </ul>
 
 Frameworks, Boundaries &amp; Decision-Making Authority
 
 
 
 <ul>
 <li>
 Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks
 </li>
 <li>
 Authorized to take decisions as per the approved authorization matrix
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 High School
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 0 &ndash; 2 years relevant experience in banking sector
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Attributes
 
 
 
 <ul>
 <li>
 Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills
 </li>
 <li>
 Excellent communication skill in English &amp; Arabic
 
 
 </li>
 </ul>
</div>

Virtual Customer Service Executive - Emiratized Role

Belhasa Stones & Concrete Flooring

Key Responsibilities:<ul><li>Respond promptly and professionally to student inquiries via phone, email, and in-person.</li><li>Assist potential students with course information, pricing, and enrollment procedures.</li><li>Manage student registrations, scheduling driving lessons, and maintaining accurate records.</li><li>Address and resolve student complaints or concerns in a courteous manner.</li><li>Coordinate with instructors and administration to ensure smooth scheduling and communication.</li><li>Maintain and update customer databases and records.</li><li>Follow up with students post-training for feedback and additional support.</li><li>Promote additional services, packages, or offers when appropriate.</li><li>Collaborate with marketing and operations teams to improve service delivery.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; further education or certification in customer service is a plus.</li><li>Previous experience in customer service, preferably in education, training, or driving schools.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and patience.</li><li>Ability to manage multiple tasks and work efficiently in a fast-paced environment.</li><li>Proficiency with computers and customer management software (e.g., CRM systems).</li><li>Friendly, approachable, and professional demeanor.</li></ul>Job Type: Full-timePay: AED3,300.00 - AED4,000.00 per monthExperience:<ul><li>Customer Service (UAE): 2 years (Required)</li></ul>

Customer Service Executive

Horizontal

<div>Senior Program Manager &ndash; Salesforce, EMEA 
At Horizontal Digital, we hold ourselves to one key belief: You&rsquo;re only as good as your worst customer experience. This mindset drives our digital consultancy to think beyond the easy answers and create transformative digital experiences that solve complex business problems for global enterprises. 
We combine strategy, data, design, and technology to deliver meaningful outcomes that help our clients unlock the full value of their digital platforms. 
Our culture is driven by these values:
Lock Arms 
We build strong relationships with our clients and colleagues, collaborating across disciplines to deliver exceptional outcomes. 
Show Hustle 
We proactively identify opportunities, take ownership, and execute with urgency and accountability. 
Embrace Change 
We continuously adapt to evolving technologies and business needs, always looking ahead to what&rsquo;s next. 
Elevate Empathy 
We listen first and seek to deeply understand our clients&rsquo; challenges before proposing solutions. 
Never Settle 
We challenge assumptions and continuously push for better ideas and stronger outcomes, 
The Role
We are seeking a Senior Program Manager &ndash; Salesforce to lead complex Salesforce transformation programs across multiple clients and projects in the EMEA region.
This role is responsible for ensuring that Salesforce engagements deliver measurable business value, predictable delivery outcomes, and strong commercial performance.
You will oversee multiple Salesforce programs, mentor Project Managers, and work closely with practice leadership, architects, and client stakeholders to ensure successful program execution and long-term account growth.
This role reports to the Salesforce Practice Leader - EMEA and plays a key role in strengthening Horizontal&rsquo;s consulting-led delivery model. 
What You&rsquo;ll Do 
Program &amp; Delivery Leadership<ul><li>
Oversee multiple Salesforce transformation programs, ensuring delivery aligns with client objectives, timelines, and contractual commitments.</li><li>
Establish strong program governance, including executive reporting, risk management, and delivery health monitoring.</li><li>
Ensure projects consistently deliver tangible business value and customer outcomes, not just technical deliverables.</li><li>
Lead issue resolution and escalation management for complex or high-visibility programs.</li></ul> 
Commercial &amp; Financial Accountability<ul><li>
Own program financial performance including revenue realization, margin protection, and cost management.</li><li>
Monitor program budgets and proactively address risks related to scope, timelines, or commercial performance.</li><li>
Ensure disciplined change control and scope management across all engagements.</li><li>
Provide accurate revenue forecasts and delivery health insights to practice leadership.</li></ul> 
Client Partnership &amp; Strategic Engagement<ul><li>
Act as a trusted advisor to senior client stakeholders, ensuring programs align with broader business and digital transformation goals.</li><li>
Identify opportunities for account growth, innovation initiatives, and additional Salesforce capabilities.</li><li>
Support sales and pre-sales activities including proposal development, delivery planning, and estimation.</li></ul> 
Team Leadership &amp; Capability Development<ul><li>
Lead, mentor, and develop Salesforce Project Managers and delivery teams.</li><li>
Foster a culture of transparency, accountability, and continuous improvement within the delivery organization.</li><li>
Work with practice leadership to strengthen delivery standards, tools, and governance frameworks.</li></ul> 
Delivery Excellence<ul><li>
Ensure delivery teams follow best practices across Agile delivery, program governance, and quality assurance.</li><li>
Partner with solution architects and functional leaders to align business objectives with technical implementation strategies.</li><li>
Continuously improve delivery processes, resource models, and delivery predictability across the practice.</li></ul> 
Who You Are<ul><li>
A strategic delivery leader who understands that successful programs combine consulting, technology, and business transformation.</li><li>
Comfortable operating at both executive stakeholder level and program governance level.</li><li>
Commercially aware and capable of making program decisions that protect margin while maintaining client trust.</li><li>
A strong communicator who can influence stakeholders, navigate ambiguity, and drive alignment across teams.</li></ul> 
What You Bring<ul><li>
8+ years of Salesforce consulting delivery experience in a System Integrator or consulting environment managing enterprise digital transformation programs.</li><li>
Proven experience leading multi-project Salesforce programs across Sales Cloud, Service Cloud, Marketing Cloud, or Experience Cloud.</li><li>
Strong understanding of Agile delivery models and enterprise program governance.</li><li>
Demonstrated experience managing program financials, forecasts, and commercial outcomes.</li><li>
Experience working directly with senior client stakeholders and executive sponsors.</li><li>
Prior experience supporting RFPs, estimations, and delivery planning for new opportunities.</li><li>
Familiarity with tools such as Jira, Confluence, and enterprise delivery governance frameworks.</li><li>
Relevant certifications across Salesforce (Administrator, Sales Cloud, Service Cloud, Marketing Cloud) and program management disciplines (PMP, PRINCE2, CSM, SAFe) are desirable but not essential.</li></ul> 
Our UAE Benefits include: 
<ul><li>
22 working days holiday</li><li>
Comprehensive medical insurance plan for employee and spouse and children</li><li>
Visa for employee and spouse and children
</li><li>Flexible office times and working from home twice per week</li><li>
Remote working from a place of your choice for 2 weeks a year</li><li>
Free snacks and drinks in the office</li></ul> 
Application Tips 
To help us review your application as smoothly as possible, we recommend submitting a clear, ATS-friendly CV using a simple format and standard headings such as Experience, Skills, and Education. Avoid complex layouts or graphics so your experience is captured accurately. 
If you're unsure how to make your CV ATS-friendly, this guide provides helpful practical tips: 
https://www.myperfectresume.com/career-center/resumes/how-to/ats-friendly</div>

Senior Program Manager - Salesforce

Explore 1267+ Client service executive in Dubai this April. Find roles across top companies and apply now to boost your career.