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business development executive Jobs in Dubai

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customer service representative Jobs in Dubai

customer service representative

client service executive

IIQAF

<div>Location: Dubai, United Arab Emirates 
Industry: Construction 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,500 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is hiring a proactive and professional Customer Service Agent to support our construction operations in Dubai. The ideal candidate will manage client communication, service coordination, complaint resolution, project updates, and administrative support while ensuring exceptional customer satisfaction across construction projects.
This role is ideal for candidates searching for Customer Service jobs in Dubai, Customer Service Agent UAE, Construction Customer Support Dubai, Client Service Executive UAE, or Customer Care Representative Construction industry.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Handle customer inquiries, service requests, and project-related communications</li><li>
Coordinate with project managers, site supervisors, and technical teams</li><li>
Provide accurate project updates and service information to clients</li><li>
Resolve customer complaints and service issues efficiently</li><li>
Maintain CRM systems and customer service documentation</li><li>
Schedule site visits, follow-ups, and service appointments</li><li>
Ensure high standards of client satisfaction and relationship management</li><li>
Prepare reports on customer feedback and service performance</li><li>
Support sales and operations teams with administrative coordination</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Customer Service Agent, Customer Support Executive, or Client Service Representative</li><li>
Experience in construction, engineering, or project-based industries (preferred)</li><li>
Strong communication and interpersonal skills</li><li>
Knowledge of CRM software and Microsoft Office</li><li>
Ability to manage multiple inquiries in a fast-paced environment</li><li>
Strong problem-solving and conflict resolution skills</li><li>
Professional and customer-focused attitude</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or related field</li><li>
Experience handling B2B or project-based client support</li><li>
Familiarity with construction terminology and project workflows</li></ul></div>

Customer Service Agent

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is looking for a dedicated and customer-focused Customer Care Executive to join our growing team in Dubai. This role is ideal for a professional who is passionate about delivering exceptional service, resolving client concerns efficiently, and maintaining strong customer relationships within a dynamic IT solutions environment.

Key Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li>
<li>Provide accurate information about company products and IT services.</li>
<li>Handle customer complaints professionally and offer effective solutions.</li>
<li>Escalate complex technical issues to the appropriate technical support team.</li>
<li>Maintain detailed records of customer interactions and service requests.</li>
<li>Follow up with customers to ensure issue resolution and satisfaction.</li>
<li>Assist in onboarding new clients and guiding them through service processes.</li>
<li>Coordinate with internal departments to ensure smooth service delivery.</li>
<li>Contribute to improving customer service procedures and standards.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Business Administration, IT, or a related field.</li>
<li>1&ndash;3 years of experience in customer service, preferably in the IT industry.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Proficiency in MS Office and CRM software.</li>
<li>Ability to work under pressure and manage multiple customer requests.</li>
<li>Professional and positive attitude.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong interpersonal skills</li>
<li>Customer-oriented mindset</li>
<li>Patience and active listening ability</li>
<li>Time management and organizational skills</li>
<li>Team-oriented with a proactive approach</li>
</ul>
At Al Haktur IT Solutions, customer satisfaction is at the core of our success. This Customer Care Executive position in Dubai offers an excellent opportunity to build a rewarding career while contributing to a company that values professionalism, innovation, and exceptional client support.</div>

Customer Care Executive

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We&rsquo;re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all &ndash; well, you&rsquo;re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too &mdash; driving your performance and growth, charting new paths, and improving the state of the world.
Department Description:
 
Service Cloud is a cloud-based customer service application built on the Salesforce platform. Service Cloud enables businesses to improve customer service efficiency across channels both by creating a single view of a customer's activity and by the use of tools for field service, web chat, CTI and social customer service. Service Cloud enables customer service agents to work faster and more productively across customer service channels like such as phone, email, web chat, and social media. This helps make customer service frictionless and helps businesses improve their customer satisfaction scores and reduces costs.
Role Description:
 
Salesforce is looking for a talented, hardworking individual with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Service Cloud. The Account Executive role focuses on the Salesforce Service &amp; Support and Call Center Application and the Field Service Management solutions. The Account executive will formulate and execute a Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Commercial space. The Service Cloud Co-prime AE will work in good cooperation with the Core Account Executive and the broader account team.
Your Impact:
 
You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our community.
Requirements:
 
Experience and consistent track record in solution sales within the software industry.
 
Excellent interpersonal and communications skills
 
Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
 
Strong written, verbal, and presentation skills.
 
Be creative with strong problem solving skills and the ability to succeed in a fast paced environment.
 
Proven ability to work well as part of an extended sales team.
 
Experience will be evaluated based on alignment to the core competencies for the role.
What's in it for you? 
 
World - Class Training &amp; Development in the areas of professional growth and product knowledge. 
 
Great benefits: Health Insurance and Pension contributions, Employee Stock Purchase Program, a monthly wellbeing subsidy of &euro;100, annual education budget of &euro;5,000 to spend on your career development, additional 7 days paid time off for charitable causes (1-1-1 model), parental leave, childcare support, (fertility and adoption program, etc), and much more!
About Salesforce
 
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Service Cloud Account Executive - Middle East

Dubai Driving Center

Customer Service Executive Job Description: We are seeking experienced and professional Customer Service Executives to join our team. The ideal candidate will handle customer interactions, resolve issues efficiently, and ensure a high level of customer satisfaction. This role requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.Key Responsibilities:<ul><li>Manage a high volume of incoming calls and provide detailed information regarding admissions.</li><li>Maintain accurate logs of customer inquiries and follow up as required.</li><li>Address and resolve customer complaints promptly and effectively.</li><li>Offer suitable solutions to customer issues within defined time limits.</li><li>Record all customer complaints daily, following company procedures.</li><li>Communicate with customers to secure any necessary missing documentation.</li><li>Respond to customer queries and requests with professionalism.</li><li>Greet and assist visitors, ensuring a welcoming and professional experience.</li><li>Perform additional administrative duties as assigned.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in administration or a related field.</li><li>At least 2-4 years of experience in customer service or a similar role.</li><li>Strong multitasking, time management, and organizational abilities.</li><li>Excellent verbal and written communication skills.</li><li>Proficient in data entry and basic computer operations.</li><li>Knowledge of customer relationship management (CRM) systems.</li><li>Demonstrated ability to provide exceptional customer service.</li><li>Fast and efficient problem-solving skills.</li><li>Professional and respectful attitude towards customers and colleagues.</li></ul>Candidates must currently be based in Dubai and be willing to work in the second shift.How to Apply: Interested candidates are encouraged to submit their resumes detailing relevant experience to careers@ddce.ae .We look forward to welcoming dedicated professionals to our team!Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>customer service: 2 years (Required)</li></ul>Work Location: In person

Customer Service Executive / Call Center Agent

Milele

<div>
 The Customer Service Executive &ndash; Car Rental acts as the primary liaison between the rental sales team and the operations team on the ground. This role ensures smooth communication, seamless execution of rental contracts, and high-quality service delivery to customers. The position supports operational efficiency and fills gaps during team absences, ensuring uninterrupted rental operations.
 
 
 
 Your Responsibilities
 
 
 
 
 Customer Interaction &amp; Service
 
 
 
 Assist customers with rental inquiries, bookings, and contract clarifications.
 
 
 Provide accurate information regarding vehicle availability, pricing, and policies.
 
 
 Handle customer complaints or concerns promptly and professionally.
 
 
 
 Rental Operations Support
 
 
 
 Act as a bridge between the rental sales team (Pakistan) and on-ground operations team.
 
 
 Execute rental contracts, including data entry, verification, and follow-ups.
 
 
 Ensure timely delivery and collection of vehicles, maintaining accurate records.
 
 
 
 Sales Support &amp; Coordination
 
 
 
 Assist the rental sales team in achieving targets by providing operational support.
 
 
 Follow up on pending contracts, approvals, and payments.
 
 
 Coordinate with other departments to resolve operational issues or delays.
 
 
 
 Data Management &amp; Reporting
 
 
 
 Maintain accurate rental records and reports.
 
 
 Prepare daily/weekly updates for management on rental activities, pending issues, and customer feedback.
 
 
 
 Team Support &amp; Flexibility
 
 
 
 Cover responsibilities of other team members during absences, off days, or annual leave.
 
 
 Assist in ad hoc tasks assigned by the Rental Sales or Operations Manager.
 
 
 
 Skill Sets/Experience We Require
 
 
 
 Minimum high school diploma; Bachelor&rsquo;s degree preferred.
 
 
 Prior experience in car rental, customer service, or operations is a plus.
 
 
 Excellent communication skills in English; additional languages are an advantage.
 
 
 Strong organizational and multitasking abilities.
 
 
 Proficient in MS Office (Word, Excel, Outlook).
 
 
 Ability to work independently and as part of a team.
</div>

Customer Service Executive - Car Rental

Super Bytes

We’re Hiring: &nbsp;Telecalling Executive&nbsp;&nbsp;Location: Dubai / IndiaEmployment Type: Full-TimeSalary: Fixed Pay + Attractive Incentives&nbsp;Age below 28 yearsHindi language mandatory&nbsp;Job Role: We are looking for a motivated and target-focused Forex Telecaller to promote our forex trading services and generate quality leads through outbound calling.&nbsp;Key Responsibilities:<ul><li>Make outbound calls to potential clients.</li><li>Explain forex trading services and account details</li><li>Generate leads and convert prospects into active clients</li><li>Follow up with interested customers</li><li>Maintain call and lead records in CRM</li><li>Achieve daily and monthly sales targets</li><li>Coordinate with sales and retention teams</li></ul>&nbsp; &nbsp;

Telecalling Executive

Deutsche Technik Dental Lab DMCC

Executive Secretary cum Business Development Executive Location: Jumeriah Lake Towers, Dubai Industry: Dental Laboratory Reports to: Managing DirectorKey Responsibilities<ul><li>Executive Secretary Functions</li><li>Manage executive calendar, meetings, travel arrangements, and confidential correspondence.</li><li>Prepare reports, presentations, contracts, and executive summaries.</li><li>Maintain document control systems and ensure confidentiality.</li><li>Coordinate internal communications and follow-up on executive directives.</li><li>Organize board meetings, minutes, and action tracking.</li><li>Business Development &amp; Growth</li><li>Identify and develop new business opportunities, partnerships, and referral networks.</li><li>Build relationships with clinics, corporate clients, and healthcare professionals.</li><li>Prepare business proposals, presentations, and service agreements.</li><li>Support expansion strategies and new service launches.</li><li>Conduct market research and competitor analysis within the UAE &amp; GCC healthcare sector.</li><li>Client &amp; Relationship Management</li><li>Maintain strong relationships with key accounts and VIP clinics.</li><li>Follow up on leads, inquiries, and contract negotiations.</li><li>Coordinate service onboarding and client satisfaction follow-ups.</li><li>Represent the organization at exhibitions, healthcare events, and professional meetings.</li></ul>Qualifications &amp; Requirements<ul><li>Education &amp; Experience</li><li>Minimum Bachelor&rsquo;s degree in Business Administration or Healthcare Management or Marketing, or related field.</li><li>Minimum 3 years experience in executive administration and/or business development.</li><li>Experience in UAE or GCC dental sector or healthcare preferred.</li></ul>Skills &amp; Competencies<ul><li>Fluent in Tagalog &amp; English is required; Arabic is an advantage.</li><li>Strong business communication and negotiation skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Ability to build professional relationships and close deals.</li><li>Proficiency in MS Office, CRM systems, and reporting tools.</li><li>Professional presentation and interpersonal skills.</li></ul>Applicants Resumes/CV&rsquo;s don&rsquo;t meet the requirements will be dismissed.Job Type: Full-time

Executive Secretary cum Business Development Executive

Explore 2023+ Client service executive in Dubai this March. Find roles across top companies and apply now to boost your career.