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client services customer care advisors specialist

S&P Global

About the Role: 
Grade Level (for internal use): 08
 
The Team: 
The Enterprise Solutions division at S&P Global empowers a diverse spectrum of private equity and venture capital firms to effectively control their data and drive internal analytics and insights. Whether it is for portfolio analytics, valuations, investor reporting, or on-demand insight into operating metrics of a specific asset, this team is at the forefront of the FinTech space.
 
Responsibilities and Impact: 
The Impact: The Customer Care Advisor Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided. This team acts as the primary point of contact for non-commercial relationship management with clients.
 
What’s in it for you: 
You will become a subject matter expert in the private markets industry while gaining and maintaining a thorough understanding of portfolio monitoring and reporting.
 You will interact with senior members of management and c-suite executives at private market firms of all sizes daily via email, phone, and face-to-face meetings.
 You will closely collaborate with business leaders and key internal stakeholders providing exposure to product management and development, sales and marketing, and a variety of other areas of the Private Markets business.
 
Responsibilities: 
Partnering with clients to understand their needs, objectives, product usage, and overall internal workflows.
 Provide constructive and actionable client feedback to Product Management or other departments regarding product requirements, enhancement requests, and ideas.
 Providing transparency to internal stakeholders regarding issues, risks, and opportunities.
 Increasing product adoption and usage among clients.
 Collaborating with sales to schedule client meetings and demos.
 Checking in with clients regularly and offering support.
 
What We’re Looking For:Basic Required Qualifications: 
University degree or equivalent education
 Must be amenable to work during US business hours
 Prior experience working in a Client Support role (0-2 years)
 Highly proficient in Microsoft Excel, Word, PowerPoint, Microsoft Teams, Salesforce and the motivation to learn new applications (experience with Pendo is a plus)
 Excellent interpersonal skills and phone/email presence; must be able to deal with others in a pleasant manner and work under varying degrees of pressure and time constraints
 Private markets/fintech industry knowledge and interest.
 Ability to understand the business and technical needs of the client as well as troubleshoot or resolve client issues
 
Additional Preferred Qualifications: 
Strong organizational skills and ability to manage multiple tasks.
 The ability to work well within a fast-paced environment, handle high-pressure situations, and manage deadlines appropriately.
 The ability to work well both independently and within a team.
 
About S&P Global Market Intelligence
 
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
For more information, visit www.spglobal.com/marketintelligence .
 
What’s In It For You?
 
Our Purpose: 
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
 
Job ID: 319480
 Posted On: 2025-10-07
 Location: Islamabad, Pakistan

Client Services/Customer Care Advisors Specialist

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 08
 
 
 
 The Team
 
 
 
 The Enterprise Solutions division at S&amp;P Global empowers a diverse spectrum of private equity and venture capital firms to effectively control their data and drive internal analytics and insights. Whether it is for portfolio analytics, valuations, investor reporting, or on-demand insight into operating metrics of a specific asset, this team is at the forefront of the FinTech space.
 
 
 
 Responsibilities And Impact
 
 
 
 The Impact: The Customer Care Advisor Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided. This team acts as the primary point of contact for non-commercial relationship management with clients.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 You will become a subject matter expert in the private markets industry while gaining and maintaining a thorough understanding of portfolio monitoring and reporting.
 </li>
 <li>
 You will interact with senior members of management and c-suite executives at private market firms of all sizes daily via email, phone, and face-to-face meetings.
 </li>
 <li>
 You will closely collaborate with business leaders and key internal stakeholders providing exposure to product management and development, sales and marketing, and a variety of other areas of the Private Markets business.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Partnering with clients to understand their needs, objectives, product usage, and overall internal workflows.
 </li>
 <li>
 Provide constructive and actionable client feedback to Product Management or other departments regarding product requirements, enhancement requests, and ideas.
 </li>
 <li>
 Providing transparency to internal stakeholders regarding issues, risks, and opportunities.
 </li>
 <li>
 Increasing product adoption and usage among clients.
 </li>
 <li>
 Collaborating with sales to schedule client meetings and demos.
 </li>
 <li>
 Checking in with clients regularly and offering support.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 
 Basic Required Qualifications:
 
 
 
 <ul>
 <li>
 University degree or equivalent education
 </li>
 <li>
 Must be amenable to work during US business hours
 </li>
 <li>
 Prior experience working in a Client Support role (0-2 years)
 </li>
 <li>
 Highly proficient in Microsoft Excel, Word, PowerPoint, Microsoft Teams, Salesforce and the motivation to learn new applications (experience with Pendo is a plus)
 </li>
 <li>
 Excellent interpersonal skills and phone/email presence; must be able to deal with others in a pleasant manner and work under varying degrees of pressure and time constraints
 </li>
 <li>
 Private markets/fintech industry knowledge and interest.
 </li>
 <li>
 Ability to understand the business and technical needs of the client as well as troubleshoot or resolve client issues
 
 
 </li>
 </ul>
 
 Additional Preferred Qualifications
 
 
 
 <ul>
 <li>
 Strong organizational skills and ability to manage multiple tasks.
 </li>
 <li>
 The ability to work well within a fast-paced environment, handle high-pressure situations, and manage deadlines appropriately.
 </li>
 <li>
 The ability to work well both independently and within a team.
 
 
 </li>
 </ul>
 
 About S&amp;P Global Market Intelligence
 
 
 
 At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
 For more information, visit www.spglobal.com/marketintelligence.
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Purpose
 
 
 
 Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology&ndash;the right combination can unlock possibility and change the world.
 
 
 Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence&reg;, pinpointing risks and opening possibilities. We Accelerate Progress.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
 
 From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We&rsquo;re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
 
 integrity
 
 in all we do, bring a spirit of
 
 discovery
 
 to our work, and collaborate in close
 
 partnership
 
 with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
 
 
 
 Job ID:
 
 319480
 
 
 
 Posted On:
 
 2025-10-07
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

Elaan Marketing

E*stablished in 1988, House of Elaan, Ovaisco Builders &amp; Developers* are based in Islamabad. Key ongoing and delivered projects include The Magnus Mall, Gulberg Trade Center, GRC, Mall of Korang, Gulberg Icon I &amp; II, Islamabad Square, Twin City Towers, Swiss Suites Ayubia &amp; Bhurban, The Delicacy in Bahria Town, and PWD Islamabad.Elaan needs Investment Advisors with 3 years' experience, a strong background in high-rise projects. The ideal candidate must possess an active and verified network of investors, dealers, and end-users, along with proven expertise in real estate sales and development across Islamabad.Please forward your CV 0300-8523878 (NO CALLS AT ALL).Candidate MUST be able to:Develop and maintain a strong network of valid investors, certified dealers, and serious end-user buyersDrive sales strategies specifically tailored for high-rise residential and commercial projects in Islamabad&rsquo;s real estate marketBuild and manage long-term relationships with key stakeholders, including developers, brokers, and property consultantsIdentify new business leads, joint venture opportunities, and strategic partnerships aligned with project goalsCoordinate client meetings, site visits, and deal closures while ensuring premium customer experience and satisfactionEnsure up-to-date market knowledge on competing projects, buyer trends, and investor expectations in IslamabadCollaborate with marketing teams to align sales campaigns with project timelines, inventory, and positioningRegularly report sales performance, client feedback, and pipeline status to senior leadership for strategic decision-makingJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Investment Advisor

HA-Technologies

Job Title: Upwork/Fiverr Bidding SpecialistLocation: Blue Area, Islamabad Company: HA Technologies (IT &amp; Marketing Agency + Software House) Salary Range: PKR 50,000 &ndash; 80,000 (based on experience &amp; skills)About UsHA Technologies is a leading IT &amp; Digital Marketing Agency &amp; Software House based in Blue Area, Islamabad. We specialize in delivering top-notch digital marketing, web, and software solutions to clients across the globe. We are now hiring 2 experienced Upwork/Fiverr Bidding Specialists to help us scale our international client base.Key Responsibilities<ul><li>Identify and bid on relevant projects on Upwork, Fiverr, and other freelancing platforms.</li><li>Prepare compelling proposals tailored to client requirements.</li><li>Maintain regular communication with potential clients to build strong relationships.</li><li>Work closely with internal teams (development, design, marketing) to ensure accurate project scoping and delivery.</li><li>Achieve monthly/quarterly sales targets by converting bids into successful projects.</li><li>Track, analyze, and report bidding performance and client engagement.</li><li>Stay updated with freelancing marketplace trends, competition, and best practices.</li></ul>Requirements<ul><li>Minimum 4 years of proven experience as a bidding specialist on Upwork/Fiverr (agency experience preferred).</li><li>Strong knowledge of IT, Digital Marketing, and Software Development services.</li><li>Excellent written and verbal communication skills.</li><li>Proven track record of closing international projects with high client satisfaction.</li><li>Strong proposal writing and negotiation skills.</li><li>Ability to work independently and meet deadlines.</li></ul>Perks &amp; Benefits<ul><li>Competitive salary package (PKR 50,000 &ndash; 80,000 based on experience).</li><li>Performance-based commissions &amp; bonuses.</li><li>Work with a talented team on international projects.</li><li>Learning &amp; growth opportunities in a supportive environment.</li><li>Career advancement with long-term stability.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>How do you identify high-potential projects on Upwork/Fiverr?</li><li>Can you explain your strategy for setting bid amounts and timelines?</li><li>What key elements do you always include in your proposals?</li><li>How do you handle client objections or concerns during initial communication?</li><li>How do you build long-term relationships with clients beyond the first project?</li><li>What IT and digital marketing services are you most confident in pitching?</li><li>. How do you estimate project costs and timelines for services like SEO, SMM, Web Development, or App Development?</li><li>What was your average monthly sales/revenue from Upwork/Fiverr in your previous role?</li><li>. How do you stay updated with changing policies and algorithms of Upwork/Fiverr?</li></ul>Work Location: In person

Upwork/Fiverr Bidding Specialist

Smart Innovations (Pvt) Ltd.

About Smart Innovations:Smart Innovations is a leading provider of cutting-edge home automation and smart living solutions. We specialize in transforming residential, commercial, and hospitality spaces into intelligent environments that enhance convenience, security, and energy efficiency. Our mission is to integrate innovative technology and AI to improve the quality of life for our clients, making the future of smart living a reality.Position OverviewOur Experience Engineering team is seeking a highly skilled and customer-focused Product Specialist to act as a technical liaison between our products and our clients. The ideal candidate is passionate about technology and has a strong foundation in electronics. You'll be responsible for conducting compelling product demonstrations, providing technical expertise, and ensuring clients have a seamless and positive experience with our solutions.Key Responsibilities<ul><li>Conduct Product Demonstrations: Lead engaging and informative product demos for prospective and existing clients, showcasing the features, benefits, and technical capabilities of our products.</li><li>Provide Technical Expertise: Serve as the go-to technical expert for our product line, addressing client questions and troubleshooting issues during and after demonstrations.</li><li>Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.</li><li>Feedback &amp; Collaboration: Collect and relay client feedback to internal teams, including engineering and product development, to inform future product enhancements.</li><li>Content Creation: Develop and maintain technical documentation, demo scripts, and training materials.</li><li>Stay Current: Keep up with industry trends, competitor products, and our own product updates to ensure demos are always relevant and accurate.</li></ul>Required Qualifications<ul><li>Bachelor's Degree in Electrical Engineering, Electronics, or a related technical field.</li><li>Strong electronics background with hands-on experience in relevant technologies.</li><li>Excellent communication and presentation skills, with the ability to explain complex technical concepts in a clear, concise, and compelling manner to both technical and non-technical audiences.</li><li>Proven ability to learn new technologies quickly and master them.</li><li>Customer-centric mindset with a desire to provide exceptional service.</li><li>Ability to travel as needed for client meetings and industry events.</li></ul>Preferred Qualifications<ul><li>Previous experience in a pre-sales, product specialist, or field applications engineering role.</li></ul>This role is perfect for a motivated individual who enjoys combining technical knowledge with a client-facing role. If you're a problem-solver who can get excited about showing people what our products can do, we want to hear from you!We are looking for female interns to fill this post.If you are a recent university graduate (BE/BS Electronics or equivalent) who is ready to get hands-on experience in your field, we welcome your application.Kindly share your CV through WhatsApp at 0326-6660232.Job Type: Full-timeWork Location: In person

Interns - Product Specialist

The Telaxy Pvt.Ltd

<ul><li>Job Title: Inbound Customer Care Representative (UK Market)</li><li>Company: The Telaxy Call Centre Pvt Ltd</li><li>Location: Gulberg Greens Islamabad, Pakistan</li></ul>*<ul><li>Are you an experienced customer care professional with a background in UK-based taxi services? The Telaxy Call Centre, an official partner for leading UK taxi companies, is expanding its team in Islamabad and looking for talented individuals like you!</li></ul>*<ul><li>About the Role:</li><li>As an Inbound Customer Care Representative,you will be the first point of contact for our UK clients, providing exceptional service and managing their travel needs efficiently. This is a full-time, on-site position with competitive compensation and performance-based bonuses.</li></ul>*<ul><li>Key Responsibilities:</li></ul>*<ul><li>&middot; Handle inbound calls from UK customers in a professional and friendly manner.</li><li>&middot; Efficiently manage airport transfers, local taxi bookings, and service inquiries.</li><li>&middot; Accurately process bookings via phone, email, and online systems using client-provided software.</li><li>&middot; Provide accurate price quotations and resolve customer queries effectively.</li><li>&middot; Dispatch jobs to drivers promptly and in line with company procedures.</li><li>&middot; Liaise with clients, colleagues, and drivers to ensure seamless service delivery.</li></ul>*<ul><li>Who You Are (Requirements):</li></ul>*<ul><li>&middot; Minimum 2 years of experience in a UK-based taxi/cab call center is essential.</li><li>&middot; Excellent communication skills with a clear and neutral British accent.</li><li>&middot; Proven experience in customer service and conflict resolution.</li><li>&middot; Proficiency with taxi booking software, preferably iCabbi or Autocab.</li><li>&middot; A problem-solver with the ability to multitask in a fast-paced environment.</li><li>&middot; Reliable, punctual, and flexible to work according to the shift schedule (including limited night shifts).</li></ul>*<ul><li>We Offer:</li></ul>*<ul><li>&middot; Salary: Rs 100,000 - Rs 150,000 per month</li><li>&middot; Additional Benefits: Night Shift Allowance, Performance (Q/A) Bonus, and On-Time Bonus.</li><li>&middot; Job Type: Full-time, Contract</li></ul>*<ul><li>How to Apply:</li><li>Experienced candidates are encouraged to apply for an interview.</li></ul>*<ul><li>Please bring a hard copy of your CV to the interview at the following address:</li><li>Bashir Arcade,2nd Floor, Street 12, Near Husnain Karamain Masjid, Bhatti Society Main Service Road, Gulberg Greens, Islamabad.</li></ul>*<ul><li>Contact for Inquiries:</li><li>&#8234;&#8234;+92-334-898-4483&#8236;&#8236;</li><li>&#8234;&#8234;+92-051-877-7809&#8236;&#8236;</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

We Are Hiring Experienced Inbound Customer Care Representatives.

BroadDigix (Pvt) Ltd.

Company Overview:BroadDigix is a dynamic and growing technology solutions provider based in Islamabad, dedicated to delivering innovative digital services to clients worldwide. We are passionate about fostering an inclusive workplace that empowers all team members to excel in customer-focused roles. Join our team to make a meaningful impact while advancing your career!Position: Sales and Support SpecialistLocation: Islamabad, PakistanType: Full-Time, Permanent, On-SiteApplication Deadline: October 31, 2025Job Summary:We are seeking a motivated and enthusiastic Sales and Support Specialist to join BroadDigix. In this role, you will engage with customers to drive sales, provide exceptional support, and ensure a seamless customer experience. This position is perfect for a communicative, problem-solving individual passionate about building relationships and achieving targets.Key Responsibilities:Sales<ul><li>Identify customer needs and recommend BroadDigix&rsquo;s technology solutions to meet those needs.</li><li>Actively promote services through personalized outreach, demonstrations, and follow-ups.</li><li>Achieve monthly/quarterly sales targets and contribute to team goals.</li><li>Maintain accurate records of sales activities in CRM software (e.g., Salesforce, HubSpot).</li></ul>Customer Support<ul><li>Respond to customer inquiries via phone, email, live chat, or in-person, resolving issues promptly and professionally.</li><li>Provide troubleshooting, onboarding assistance, and post-sale support for BroadDigix&rsquo;s services.</li><li>Escalate complex issues to senior team members while ensuring customer satisfaction.</li></ul>Relationship Building<ul><li>Build and maintain strong, long-term relationships with clients to foster loyalty.</li><li>Gather feedback to improve services and share insights with the team.</li></ul>Team Collaboration<ul><li>Work closely with marketing, product, and support teams to align on campaigns and customer needs.</li><li>Participate in training sessions and team meetings to enhance skills and product knowledge.</li></ul>Qualifications:Education<ul><li>Bachelor&rsquo;s degree in business, marketing, IT, or related field preferred.</li></ul>Experience<ul><li>3&ndash;5 years of experience in sales, customer service, or a related role, preferably in the technology sector.</li><li>Experience with CRM tools and customer support platforms is a plus.</li></ul>Skills<ul><li>Excellent communication and interpersonal skills, with a friendly and approachable demeanor.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to multitask and thrive in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office, Google Suite, or similar tools.</li></ul>Attributes<ul><li>Self-motivated with a results-driven mindset.</li><li>Empathetic and patient, with a passion for helping customers.</li><li>Ability to work independently and as part of a team.</li></ul>Why Join BroadDigix?At BroadDigix, we are committed to promoting diversity and inclusion in the workplace. This role offers opportunities for professionals to shine in customer-facing positions, contributing to a balanced and supportive team.Benefits:<ul><li>Competitive salary: PKR 80,000&ndash;120,000 per month, based on experience.</li><li>Professional development opportunities, including training and mentorship.</li><li>Supportive and inclusive work environment with a focus on career growth.</li><li>Opportunity to work with cutting-edge technology solutions.</li></ul>BroadDigix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In personApplication Deadline: 31/10/2025

Sales and Support Specialist

Explore 569+ Client services customer care advisors specialist in Islamabad this October. Find roles across top companies and apply now to boost your career.

569 client services customer care advisors specialist jobs IN Islamabad

Client Services/Customer Care Advisors Specialist

Client Services/Customer Care Advisors Specialist

Investment Advisor

Upwork/Fiverr Bidding Specialist

Interns - Product Specialist

We Are Hiring Experienced Inbound Customer Care Representatives.

Sales and Support Specialist