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BDO UAE

<div>
 
 
 About BDO
 
 
 
 BDO provides audit and assurance, advisory, tax and business outsourcing services to companies across all sectors of the economy.
 
 
 
 
 
 As one of the world&rsquo;s leading audit and accounting organizations, we have clients of all types and sizes, from large corporate organizations to private businesses, entrepreneurs and individuals across various industry sectors.
 
 
 
 
 
 From a global beginning in 1963 with five firms, today BDO extends across 166 countries and territories, with 115,661 people working out of 1,776 offices.
 
 
 
 
 
 At BDO, we understand that being the leader in exceptional client service begins &ndash; and ends &ndash; with exceptional regard for our people. Relationships matter in our work and interactions with clients and how we work and interact with each other. What differentiates BDO as an employer is our focus on relationships.
 
 
 
 
 
 
 About the Role:
 
 
 
 
 Research and Data Gathering:
 
 
 
 Ensure the information available in the market is up to date with respect to different free zones, regulations, legislation and trends in the market and new considerations for private client services and changes within the region.
 
 
 
 
 
 
 Client Communication:
 
 
 
 Manage day-to-day client communications, addressing inquiries, resolving issues promptly, and answering questions via phone, email, or other channels.
 
 
 
 
 
 
 Drafting and Document Preparation:
 
 
 
 Responsible for issuing formal proposals, drafting of resolutions, review of resolutions, review of documents and document submission, ensuring all documents are properly vetted before submission.
 
 
 
 
 
 
 Relationship Management:
 
 
 
 Assist in maintaining positive client relationships and contribute to strategies for client retention.
 
 
 
 
 
 
 Internal Coordination:
 
 
 
 Collaborate with other internal teams, such as tax, audit, BD, finance etc. to ensure the timely delivery of services and solutions.
 
 
 
 
 
 
 Problem-Solving:
 
 
 
 Provide assistance in troubleshooting and resolving service-related issues for clients in all circumstances whether incorporation, execution of work, advice, or incomplete processes.
 
 
 
 
 
 
 Documentation:
 
 
 
 Document client interactions and solutions, often using a CRM system such as Netsuite and ensuring the relevant information is properly documented and updated on the platform. Further ensuring and maintaining proper documentation and filing of client&rsquo;s matters.
 
 
 
 
 
 
 Company Formations:
 
 
 
 Ability to establish entities in different jurisdictions (preferable in DIFC &amp; ADGM as well), complete all processes for the establishment of entities, liaise with external authorities, and establish different types of entities (LLCs, branches, sole establishment etc) in these jurisdiction.
 
 
 
 
 
 
 Sufficient Knowledge &amp; Knowledge Learning
 
 :
 
 
 Having satisfactory knowledge on different jurisdictions (including ADGM &amp; DIFC), the differentiation of such jurisdiction and the ability to learn quickly on their feet regarding different industries and the applicable restrictions for the same.
 
 
 
 
 
 
 Liaising with External Regulatory Authorities &amp; Government Authorities
 
 :
 
 
 
 
 Ability to liaise with external authorities for approvals, NOCs, set-ups, notarisations, attestations and other such matters with knowledge of the respective processes for the same.
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Preferably CS qualified with +2 years of experience
 </li>
 <li>
 Excellent interpersonal and written communication skills
 </li>
 <li>
 Analytical and problem-solving abilities
 </li>
 <li>
 Good organizational and time management
 </li>
 <li>
 Technical knowledge on using Microsoft tools or the aptitude to learn
 </li>
 <li>
 Technical knowledge on company formations, processes, jurisdictions and industries
 </li>
 <li>
 Must be detail-oriented
 </li>
 <li>
 Ability to collaborate effectively with team members, stakeholders and management personnel
 </li>
 <li>
 Proactive, eager to learn, and open to guidance
 </li>
 </ul>
 
 
 
 
 
 BDO's Story:
 
 
 
 The BDO story is truly remarkable one, built on solid foundations laid by our visionary founder. BDO is fundamentally a people-centric business with a proven track record of exceptional client service.
 
 
 
 
 
 In 2018, we unveiled our leadership ambition: &ldquo;Our Dream&rdquo; - emphasizing that it&rsquo;s time for BDO to lead&mdash; for our people to lead, each of us in our own right. Whether in our markets, through innovation, or as future advisors, our purpose, or &ldquo;WHY,&rdquo; drives us forward.
 
 
 
 
 
 Our WHY is &ldquo;People helping People achieve their Dreams&rdquo;. Our &ldquo;WHY&rdquo; defines our identity &ndash; serving as our motivation and guiding principle. This principle is at the heart of BDO because people&rsquo;s dreams matter to us.
 
 
 
 
 
 We are driven to help our colleagues, clients, and communities become their fullest. At BDO, a career is distinguished by our unique culture&mdash;a fusion of people, passion, and results that defines and shapes everything we do.
 
 
 
 
 
 
 What It's Like to Work at BDO:
 
 
 
 While many accounting firms offer professional services, few match our rich culture of opportunity, personal fulfillment, and long-term growth.
 
 
 
 
 
 We are dedicated to the sustainable development of our people, respecting their talents and fostering their growth. Accountability and personal responsibility are encouraged at all levels, supported by structured career planning and training.
 
 
 
 
 
 Our global culture respects local cultural nuances and strives to be ethical, socially, and environmentally responsible everywhere we operate. At BDO, our diverse team is united by a shared ambition to make a meaningful impact and become the industry&rsquo;s top choice.
 
</div>

Consultant - Corporate Advisory Services

Barry Callebaut

<div><div><div><div><div>Customer Service Specialist ME
</div></div></div></div><div><div><div><div>Location:
Dubai, AE, 392407
</div></div></div></div><div></div><div><div>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
</div></div><div><div><div><div><div>About The Role</div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div> 
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div> 
</div>
<div>Key Responsibilities Include:</div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div>About You:</div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
Were you missing anything in this job ad? Please share your feedback with us by clicking here.</div></div></div>

Customer Service Specialist ME

Mastercard

OverviewThe Loyalty Sales Specialist team within Mastercard Services acts as the Go-To-Market engine for the Mastercard suite of loyalty products and cardholder services. The team has responsibility for new sales value and in-year revenue of the covered product lines. The team is expected to hunt for new business opportunities outside of the existing Mastercard footprint as well as drive commercial outcomes at existing partners (with tight coordination across Account Management and the broader Services BD team). Client verticals include Financial Institutions, Retail &amp; Commerce and Digital Partners, Governments, and many others. Loyalty solutions are typical complex, technical, and highly accretive to Mastercard and our clients.RoleThe Loyalty Sales Specialist Regional Lead will be responsible for the achievement of bookings and in-year revenue sales targets specific to that region. They will lead the development and execution of the overall sales strategy, align team resources towards areas of largest opportunity, and manage activities toward the overall goal. The region lead will serve as a direct report of the global specialist sales lead and lead a team of 3 to 10+ sales specialists. They are expected to play the role of player-coach: managing and developing the team of sales specialists while leading from the front in client and internal environments. The role is equal parts leadership and execution.Responsibilities:<ul><li>Develop and deliver our in-region sales strategy and direct all business development activity to meet and exceed bookings and recognized revenue goals</li><li>Maintain regional level pipeline and sales forecasts with an emphasis on deal qualification and pipeline velocity</li><li>Build, recruit, manage, and develop a world class sales organization and culture</li><li>Source, develop, and maintain relationships with customers at the most senior levels</li><li>Act as liaison between regional Services Business Development, Account Managers, Regional Product Management, and Marketing / Demand Gen teams</li><li>Represent Loyalty in overall Mastercard BD pursuits and independently hunt for new business outside of the Mastercard footprint</li><li>Partner closely with all product teams to ensure customer needs and product innovations align with development road maps</li></ul>Qualifications:<ul><li>Established track record of sales management success and team quota attainment</li><li>Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise</li><li>Experience with loyalty or customer engagement solutions and familiarity with one or more of our client segments</li><li>Excellent leadership and team management skills in a commercial setting</li><li>Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues</li><li>Proven track record of progressively complex sales and strategic account management experience within the financial services or merchant sectors; loyalty experience is preferred</li><li>Strong negotiation capabilities required for large deals at enterprise accounts</li></ul>

Vice President, Services Business Development

Choose UAE

<div>
 
 
 Operations &amp; Client Relations Specialist
 
 
 
 
 
 
 
 Choose UAE &ndash; Operations &amp; Customer Service Team
 
 
 
 We are looking for an
 
 Operations &amp; Client Relations Specialist
 
 to join our growing Operations team at
 
 Choose UAE
 
 .
 
 
 
 
 
 This pivotal role is central to our business setup services&mdash;covering everything an entrepreneur needs, from
 
 company formation and visas to banking applications, PRO tasks, and beyond
 
 . You will act as the bridge between our clients, internal team, vendors, and government jurisdictions, ensuring a seamless and professional experience throughout the business setup journey.
 
 
 
 
 
 
 Key Pre-Requisites:
 
 
 <ul>
 <li>
 Prior experience in
 
 hospitality, business services, or customer service
 
 roles.
 </li>
 <li>
 Background in
 
 office administration
 
 or
 
 operations support
 
 .
 </li>
 <li>
 Basic knowledge of
 
 project management
 
 is a plus.
 </li>
 <li>
 
 Immediate or short-notice availability
 
 .
 </li>
 <li>
 Completion of our
 
 application form
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Primary Liaison
 
 : Serve as the first point of contact for both clients and internal team members throughout the setup lifecycle&mdash;from sales handover to successful completion.
 </li>
 <li>
 
 End-to-End Business Setup
 
 : Manage and coordinate services such as
 
 company formation, visa applications, Emirates ID, medical testing, banking applications, PRO services, and other jurisdiction requirements
 
 .
 </li>
 <li>
 
 Client &amp; Team Coordination
 
 : Ensure smooth communication between clients, vendors, and jurisdictions while supporting internal teams with updates and progress tracking.
 </li>
 <li>
 
 Customer Success
 
 : Maintain high customer satisfaction by addressing queries promptly, resolving issues professionally, and guiding clients step-by-step through the process.
 </li>
 <li>
 
 Vendor &amp; Jurisdiction Management
 
 : Work directly with free zones, mainland authorities, banks, and other partners to deliver on service requirements efficiently.
 </li>
 <li>
 
 Process Innovation
 
 : Suggest and implement improvements in workflows and service delivery to enhance efficiency, compliance, and client experience.
 </li>
 <li>
 
 Feedback &amp; Improvement
 
 : Establish feedback loops with clients and internal teams to strengthen our service quality and ensure proactive issue resolution.
 </li>
 </ul>
 
 
 
 
 
 We Value:
 
 
 <ul>
 <li>
 
 Integrity &amp; humility
 
 in every interaction.
 </li>
 <li>
 A
 
 collaborative, team-player mindset
 
 .
 </li>
 <li>
 Strong
 
 multitasking ability
 
 and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Join Choose UAE:
 
 
 <ul>
 <li>
 
 Dynamic Operations Environment
 
 : Engage in the full spectrum of business setup services in the UAE&mdash;ideal for those who thrive in hands-on operational roles.
 </li>
 <li>
 
 Impactful Role
 
 : Directly influence the success of our clients&rsquo; businesses by ensuring smooth and compliant service delivery.
 </li>
 <li>
 
 Commitment to Growth
 
 : Benefit from professional training, merit-based promotions, and ongoing learning, including free Masterclass sessions.
 </li>
 <li>
 
 Startup Culture
 
 : Be part of a vibrant, agile team that values innovation, collaboration, and customer-first service.
 </li>
 <li>
 
 Work-Life Balance
 
 : A supportive workplace that emphasizes fairness and mental well-being.
 </li>
 </ul>
 
 
 
 
 
 Not the Best Fit If:
 
 
 <ul>
 <li>
 You prefer
 
 traditional corporate roles
 
 with rigid structures and limited scope.
 </li>
 <li>
 You are
 
 uncomfortable with frequent client interaction
 
 , calls, and follow-ups.
 </li>
 <li>
 You lack strong
 
 people skills
 
 and the ability to handle diverse client needs.
 </li>
 </ul>
 
 
 
 
 At
 
 Choose UAE
 
 , you&rsquo;ll play a central role in helping entrepreneurs establish and grow their businesses in the UAE. This role is tailor-made for those who are passionate about
 
 operations, client success, and delivering end-to-end business setup solutions
 
 .
 
</div>

Operations and Client Relations Executive

CREDITCARE CREDIT MANAGEMENT LLC

We need only Telesales As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,500.00 per monthJob Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED3,500.00 per month

Female Client Support Specialist

EndemandIT & Data Solutions LLC

Hiring Alert: Microsoft Exchange &amp; Active Directory SpecialistPosition Title: Microsoft Exchange &amp; Active Directory SpecialistJob Location: Dubai - UAEDesired Qualifications: Bachelor&rsquo;s degree in Computer ScienceExperience: 7- 8 YearsContract: 12 months (Extendable)Number of positions: 01Job Summary:We are seeking a skilled Microsoft Exchange &amp; Active Directory Specialist to join our team in Dubai.The ideal candidate will have hands-on experience managing and maintaining Microsoft Exchange (2013/2019), Active Directory, DNS, and Windows Server 2019 environments. The role involves design, configuration, administration, and troubleshooting of Microsoft infrastructure components with strong knowledge of GPOs, PowerShell, SCCM, and SCOM.Key Responsibilities:-Design, deploy, and manage Active Directory (AD) and Microsoft Exchange environments.- Install, configure, and maintain Windows Server 2019, DNS, and Global Catalog services.- Manage and troubleshoot Group Policy Objects (GPOs) and implement AD best practices.- Perform administration of Exchange Server 2013/2019 including mailbox management, CAS, and transport services.- Configure and maintain SCCM and SCOM for system management and monitoring.- Apply and maintain forest schema updates, FSMO roles, and domain trust configurations.- Use PowerShell commands for automation, reporting, and bulk administrative tasks.- Configure and monitor LAG (Link Aggregation Group) connections for high availability and performance.- Perform backup, recovery, and patching operations in Active Directory and Exchange environments.- Troubleshoot issues related to DNS, global catalog, and replication.Document technical configurations, policies, and procedures.Good understanding of:- Global Catalog configuration and ports- DNS architecture and record management- Forest schema and FSMO roles- CAS (Client Access Server) and mailbox databases- ADMX templates and policy configuration- Link Aggregation (LAG) setup and troubleshootingJob Type: Contract Contract length: 12 months

Microsoft Exchange & Active Directory Specialist

Magic

Magic Global Village, Dubai, United Arab Emirates Overview Join or sign in to find your next jobRole: Bilingual Customer Support Specialist - Freelance, RemoteMagic Global Village, Dubai, United Arab EmiratesJoin to apply for the Bilingual Customer Support Specialist - Freelance, Remote role at MagicLocation: Global+Compensation: $7.00 / hour Description About the Client: Our client is a fast-growing education services company based in California, dedicated to providing personalized academic support to K-12 students. They specialize in college counseling, test preparation, and enrichment programs that help students achieve admission into top universities worldwide. With a strong record of success and a commitment to student excellence, they offer both online and in-person services to families across diverse backgrounds.Why does this role exist? This role exists to ensure seamless communication and support for students and parents while maintaining smooth operations behind the scenes. The client needs a proactive professional who can manage daily communications, coordinate class schedules, and provide timely updates to both families and instructors. By hiring for this position, the client's goal is to deliver a high-quality customer experience that reduces stress for families and allows instructors to focus on teaching. The Impact you'll make Customer Support & Communication<ul><li>Respond promptly to emails and live chats from students and parents.</li><li>Conduct light follow-up calls when necessary to confirm attendance or resolve concerns.</li><li>Use WeChat for external communications and GChat for internal team updates.</li></ul>Scheduling & Calendar Management<ul><li>Coordinate class schedules and ensure accurate updates to the shared calendar.</li><li>Add new classes and sessions to the calendar.</li><li>Remind and follow up with students and parents about scheduled sessions.</li></ul>Student & Instructor Coordination<ul><li>Review and update student profiles with accurate information.</li><li>Share important updates with instructor groups to ensure smooth class delivery.</li><li>Act as a liaison between students, parents, and instructors for scheduling and class attendance.</li></ul>Administrative Organization<ul><li>Maintain clear records of student interactions and class schedules.</li><li>Support the client's platforms and websites with accurate inputs.</li><li>Assist in coordinating events or special sessions when needed.</li></ul> Skills, Knowledge and Expertise Required:<ul><li>Minimum 1-2 years of customer service experience (email, chat, and/or phone).</li><li>Proven experience supporting a service-based business or education-related services.</li><li>Strong bilingual skills: English and Mandarin (written and spoken).</li><li>Demonstrated ability to manage calendars and schedules.</li><li>Strong organizational skills with high attention to detail.</li><li>WFH Set-Up: Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.</li><li>Internet speed of at least 40MBPS</li><li>Headset with an extended mic that has noise cancellation and a webcam</li><li>Back-up computer and internet connection</li><li>Quiet, dedicated workspace at home</li></ul>Your Superpowers:<ul><li>Excellent written and verbal communication skills in English and Mandarin.</li><li>Tech-savvy with strong working knowledge of Google Workspace (Gmail, GDocs, GSheets, GMeet, Calendar).</li><li>Adaptability to quickly learn client platforms and tools</li><li>Strong interpersonal skills-empathetic, patient, and proactive.</li><li>Detail-oriented with the ability to manage multiple tasks simultaneously.</li></ul>You should apply if <ul><li>You enjoy helping students and parents feel supported and well-informed.</li><li>You are proactive, adaptable, and thrive in fast-paced environments.</li><li>You believe in the importance of education and are motivated by making a difference in students' academic journeys.</li><li>You value accuracy, clear communication, and take pride in being detail-oriented.</li><li>You're comfortable working independently while being a reliable team player.</li></ul> What to expect Work Setup:<ul><li>Remote position</li><li>Must have a reliable internet connection and a quiet workspace</li><li>Required to provide own computer with Intel Core i5 or equivalent or higher</li></ul>Working Hours:<ul><li>32 hours per week</li><li>10 AM-7 PM Pacific Time, with 1 hour unpaid break</li><li>Thursday to Sunday, Pacific Time</li></ul>Compensation:<ul><li>$7 per hour</li><li>No benefits package included</li></ul> Benefits <ul><li>Seniority level</li><li>Executive</li></ul> Employment type <ul><li>Part-time</li></ul> Job function <ul><li>Other</li><li>Industries: Software Development</li></ul>Referrals increase your chances of interviewing at Magic by 2xGet notified about new Customer Support Specialist jobs in Global Village, Dubai, United Arab Emirates.Dubai, Dubai, United Arab Emirates 3 hours agoAccounts Receivable Specialist - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 2 days agoATM Technician Customer Support (UAE Nationals only)Bilingual Executive Assistant - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 1 month agoGlobal Village, Dubai, United Arab Emirates 23 hours agoWe're unlocking community knowledge in a new way. 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Bilingual Customer Support Specialist - Freelance, Remote

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