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client services specialist

NielsenIQ

<div>Job Description 
We are currently seeking a Client Solutions Specialist who will be a part of the T&uuml;rkiye Consumer &amp; Marketing Insights Team. Client Solutions Specialist is a role, combining aspects of data evaluation capabilities with ad-hoc market research and account management responsibilities. 
RESPONSIBILITIES:
As a Client Solutions Specialist, you will have the following key accountabilities:<ul><li>
You enjoy evaluating data and trends</li><li>
You take the responsibilities of ad-hoc quantitative research management; mainly questionnaire and report preparation addressing the client&rsquo;s business issues</li><li>
Presenting reports to clients</li><li>
You are responsible for ensuring all products and services are delivered on time, on budget, and in accordance with quality standards</li></ul> 
REQUIREMENTS:
Now that we've introduced you to the position of Client Solutions Specialist what skills, qualifications and experience should you have?<ul><li>
You have a master&rsquo;s and/or bachelor&rsquo;s degree in a related fields like statistics, business administration, economic, sociology, psychology, engineering etc.</li><li>
You have 1-3 years of work experience preferably in quantitative adhoc market research or in a relevant area like marketing, sales, communications, etc.;</li><li>
You are eager to improve yourself in research project management, reporting and presentation;</li><li>
You are client-oriented and willing to go the extra mile;</li><li>
You have a natural ability to build and maintain long-term customer relationships.</li><li>
Fluent in English language</li></ul> 
WE OFFER:<ul><li>
Work in an international, multicultural and young environment</li><li>
Remote &amp; flexible working module</li><li>
Access to learning platforms, mentorship programmes, and educational support to keep developing your skills</li><li>
Life and health insurance</li><li>
Monthly lunch ticket</li><li>
Transportation allowance</li><li>
Mentoring - Mentee Program</li><li>
Volunteer time off (global volunteer day)</li><li>
Internal Recognition Program</li><li>
Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)</li><li>
Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns &amp; problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.</li></ul> 
#LI-Hybrid
#LI-PF1 
Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Client Solutions Specialist

Trive

<div>
 
 Trive Financial Holdings, based in the Netherlands, is a conglomerate providing global financial services and credit services through its wholly owned subsidiaries, namely Trive Investment B.V. and Trive Credit B.V.
 
 
 
 
 
 Trive Investment BV provides financial services in Europe through its proprietary multi-asset investment platform and has wholly-owned subsidiaries spanning the globe from the US to Europe, MENA, and Australia. We developed our own trading platform with simple interfaces, quick trading options, mobile and web functionalities to enable our clients the benefits of a fully customizable and rich trading experience. By developing our own platform, we show our commitment to continue innovating and customizing our services based on our customers&rsquo; needs. We keep transforming continuously to meet market changes and to bring a competitive edge for everchanging investment needs.
 
 
 
 
 
 Trive Credit, on the other hand, provides digital lending services in Spain, Poland, and Australia. We use artificial intelligence and credit scoring technology, combined with the seamless digital lending process, enabling our partners to operate more efficiently and ensuring we stand out in the market.
 
 
 
 
 
 Trive Financial Holding also makes corporate venture capital investments in Europe.
 
 
 
 
 
 We are looking for a
 
 &ldquo;Customer Onboarding Specialist&rdquo;
 
 to join our Operation department.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Oversee day-to-day review process: Monitor group inbox and KYC application work queues.
 </li>
 <li>
 Gather requisite data and documents from internal or external sources as appropriate; review and analyse data and documents to ensure accuracy; seek approvals as needed.
 </li>
 <li>
 Develop a clear understanding of how client profiles and requirements intersect with internal systems to coordinate workflow with other departments.
 </li>
 <li>
 Track and monitor potential on-boarding issues and delays; and escalate as necessary.
 </li>
 <li>
 Participate in process standardization and improvement discussions with other teams and process partners.
 </li>
 <li>
 Proactively collaborate with the Client Service, Relationship, Operations, Financial Crime and Risk &amp; Compliance teams, both locally and globally.
 </li>
 <li>
 Communications: The individual must demonstrate excellent communication, including excellent written and verbal skills, and the ability to understand and disseminate complex information.
 </li>
 <li>
 Ongoing Monitoring clients and documents.
 </li>
 <li>
 Transaction Monitoring clients.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 1-2 years&rsquo; experience in similar role.
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Ability to work in a fast-paced environment.
 </li>
 <li>
 Working pro-active.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Organized with good eye for detail.
 </li>
 </ul>
 
 
</div>

Customer Onboarding Specialist

Sanofi

<div>People Services Specialist - Turkey &amp; Levant
The role has the overall accountability of the end-to-end People Services - Operations is to deliver best-in-class service to Employees and to partner with relevant business representatives across the Turkey &amp; Levant organization to ensure sustainable processes. 
The People Services Specialist reports to the Head of People Services Eurasia. 
In addition to this oriented role within the company the People Services Specialist ensures all administrative management of the employees. 
Key Responsibilities
The purpose of People Services Specialist is to ensure that:<ul><li>
Ensure smooth process for On-boarding and Off-boarding</li><li>
Ensure smooth process of all Job changes</li><li>
Ensure smooth process of all new recruits are created on Workday timely</li><li>
Follow up all KPIs for People Services tasks</li><li>
Ensure all the all data is kept up to-date in the Workday system</li><li>
Ensure accurate payroll input is sent timely to the payroll department</li><li>
Legal payment requests follow up</li><li>
Conducting expatriate transactions</li><li>
Supporting benefits transactions (Medical plan, lunch ticket etc)</li><li>
Managing employee reward platform</li><li>
Supporting personnel administration tasks such as employment certificate, visa documents demands etc. when needed</li><li>
Managing Workday master data</li><li>
Act as point of contact for between internal and external clients</li><li>
Handle requests and queries appropriately</li><li>
Ensure business partnering and support to People and Culture and the affiliate</li><li>
Ensure compliance is respected</li><li>
Manage employee self-service platform locally in collaboration with People and Culture team</li></ul> 
Requirements:<ul><li>
Very good understanding of relevant People &amp; Culture topics</li><li>
Fluent in English and Turkish in both speaking and writing</li><li>
Solid communications skills</li><li>
Ability to handle sensitive and confidential information</li><li>
Team spirit</li><li>
Sound administration skills</li><li>
Providing timely and efficient support to People Services, People &amp; Culture, line managers and employees</li><li>
Personality with strong delivery skills and focused on results</li><li>
Adapt to change</li><li>
Willing to learn and share knowledge</li><li>
Agility</li><li>
Highly focused, proactive, results orientated and self driven.</li><li>
Able to use initiative within the framework of the position &amp; its level of authority ; knows when to refer decisions to a more senior level.</li><li>
Develops good working relationships within the company, as is approachable; demonstrates intercultural adaptability and sensitivity.</li><li>
Shows integrity, tenacity, resilience and adaptability in a changing environment; is able to prioritize work according to importance &amp; level of urgency; is able to work under pressure and commit to and respect deadlines</li></ul> 
Terms of Employment<ul><li>
This full-time position does not have people management responsibility.</li></ul> 
Location
Istanbul 
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. 

null</div>

People Services Specialist

Adecco

<div>
 
 Adecco Group is a preeminent human resources solutions company, operating in over 60 countries and providing employment opportunities to millions of individuals daily. As a member of the Fortune Global 500, Adecco Group places a high value on inclusivity and collaboration, striving to create superior job opportunities through its workforce of 34,000 employees. Headquartered in Zurich, Switzerland, Adecco Group AG is publicly traded on the SIX Swiss Exchange and has been distinguished as one of the "World's Best Workplaces" by Great Place to Work&reg;.
 
 
 
 
 
 We are currently looking for a
 
 Customer Service Specialist
 
 for our esteemed client operating in the Logistics sector, whom we have the privilege of consulting.
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from reputable universities
 </li>
 <li>
 Min 2 years of work experience
 </li>
 <li>
 Excellent command of both written and spoken English
 </li>
 <li>
 Strong computer skill , good command of MS office applications
 </li>
 <li>
 Hard working, proactive and having multitasking skills
 </li>
 <li>
 Strong communication skills (verbal and written) and teamwork spirit
 </li>
 <li>
 Open-minded, self-learner and flexible for change
 </li>
 <li>
 Driving license (class B) and being an active driver is preferred
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Be responsible for whole operation process from booking stage to delivery, ensuring all process is managed in compliance with internal guidelines and SOP requirements
 </li>
 <li>
 Processing received orders; booking with carriers, communicating with overseas offices &amp; agents, providing information to customers about shipment status on regular basis
 </li>
 <li>
 Handling daily operations; following shipping instructions, other required documents &amp; information with customers and ensuring all are submitted to required parties timely, sending departure/arrival notices
 </li>
 <li>
 Ensuring all systems are updated timely to reflect actual data
 </li>
 <li>
 Making any necessary shipment related arrangements with the suppliers
 </li>
 <li>
 Documentation follow up, Bill of Lading and Delivery Order issuance
 </li>
 <li>
 Invoicing and cost follow up
 </li>
 <li>
 Keeping requested reports for the shipment activities
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Adecco is a private employment agency under Turkey Employment Organization's authorization 442 license number 09.11.2022.
 
 
 
 
 
</div>

Customer Service Specialist

Haleon

<div><div>About the Role: 
We are seeking a hands-on and process-minded People Services Specialist to join our Turkey People Services team on a 1-year fixed term contract. In this role, you will combine day-to-day HR operational support with process analysis and redesign, helping us strengthen HR service delivery in a leaner team setup. 
 
Working closely with the People Experience Partner, HR Business Partners, Payroll, and Global People Services teams, you will:</div><ul><li>
Deliver key HR lifecycle activities</li><li>
Identify and fix broken or missing processes as well as support the mapping of stranded activities</li><li>
Remove duplication and manual effort</li><li>
Help us leverage existing systems and automation tools to work smarter 
</li></ul><div>
Key Responsibilities</div><div></div><div>
1. HR Operations Delivery</div><ul><li>
Deliver accurate and timely support for all employee lifecycle activities, including onboarding, offboarding, employee changes, benefits administration, payroll inputs, and employee data management in Workday.</li><li>
Management of HR operational tasks in ServiceNow and Workday; acting as the single point of contact for the business and escalating to Tier 2 &amp; 3 SMEs, 3rd Party HR service providers &amp; CoEs to ensure timely resolution to meet agreed service level agreements.</li><li>
Maintain accurate employee records in compliance with data privacy and local labor laws.</li><li>
Support employees and managers across full employee lifecycle providing advisory (&ldquo;how do I?&rdquo;) and coaching support on HR procedures (process &amp; policy) covering key complex processes.</li><li>
Maintain clear and professional communication with employees, managers, Tier 2 &amp; 3 Specialists and other stakeholders throughout the case resolution process.</li><li>
Stay updated on relevant People Services policies, procedures and regulatory requirements to ensure accurate and up-to-date support for employees and compliance with standards.</li></ul><div>
2. Process Analysis &amp; Improvement</div><ul><li>
Perform Audits (peer reviews) aligned with the Quality Framework designed for the location, ensuring service quality and identifying areas for improvement in processes.</li><li>
Map and document existing HR processes in Turkey, covering all employee lifecycle and benefits administration activities from hire to retire.</li><li>
Identify stranded activities as well as broken, missing, or duplicate steps and work with stakeholders to assign clear roles and responsibilities.</li><li>
Recommend and help implement process improvements that align with global standards, compliance requirements, and best practices.</li></ul><div> 
3. Service Optimization &amp; Automation</div><ul><li>
Contribute to the continuous improvement of People Services processes, Haleon policies and service delivery through proactive feedback and participation in optimisation and automation initiatives.</li><li>
Review daily operations to find opportunities for automation and improved use of existing tools (Workday, ServiceNow, digital workflows).</li><li>
Work with the global People Services team to embed changes, track progress, and ensure sustainable adoption.</li><li>
Reduce manual, repetitive work by simplifying processes and removing unnecessary handoffs.</li></ul><div> 
4. Stakeholder Collaboration</div><ul><li>
Partner with the People Experience Partner, HRBPs, payroll, and global PS colleagues to ensure smooth service delivery.</li><li>
Support change management by creating clear process documentation, training materials, and communications for managers and employees.</li><li>
Act as a point of contact for process-related queries and troubleshooting. 
</li></ul><div>
Skills &amp; Experience Required</div><div> 
Qualifications:</div><ul><li>
1&ndash;2 years&rsquo; experience in HR Operations / People Services roles, ideally in a multinational or shared services environment</li><li>
Bachelors in Human Resources, Business Administration or similar field</li></ul><div></div><div>
Technical:</div><ul><li>
Solid understanding of HR lifecycle activities and strong knowledge and understanding of complex employee data management processes, including data maintenance and validation.</li><li>
Deep understanding of HR policies, procedures and regulatory &amp; data requirements. Understanding of local labor law in Turkey is an advantage.</li><li>
High proficiency in Workday and ticketing platforms (e.g. ServiceNow) among other HR technology with the ability to leverage tools for enhanced service delivery.</li><li>
Experience with process mapping, documentation, and improvement initiatives.</li><li>
Strong analytical skills with the ability to identify inefficiencies and recommend solutions.</li><li>
Proficiency in Turkish and English (written and spoken).</li></ul><div></div><div>
Desirable:</div><ul><li>
Exposure to automation tools, digital workflows, or Lean/Six Sigma principles.</li><li>
Experience supporting change management.</li></ul><div></div><div>
Behavioral:</div><ul><li>
Strong analytical and proactive problem-solving abilities, with an emphasis on time management and prioritization</li><li>
Ability to work independently and in a team, in a fast-paced and deadline-driven environment.</li><li>
Highly developed interpersonal skills, adept at engaging with multiple stakeholders in a collaborative manner.</li><li>
Excellent written and verbal communication skills, capable of conveying complex information clearly.</li></ul><div>
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ 
 
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. 
 
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. 
 
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.</div><div></div><div>
Accommodation Requests</div><div></div><div>
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We&rsquo;ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.</div></div>

People Services Specialist (1 Year Fixed-Term Contract)

Reed Recruitment Türkiye

<div>
 
 Founded in 1960 in the UK, REED has grown continuously and become a leading brand both in the UK and the international arena. Today REED has 350 offices with more than 3.000 employees and is providing services across 20 specialist sectors. We work closely with experienced and qualified professionals across a wide range of industry sectors, delivering bespoke recruitment solutions on a variety of roles for mid and senior level.
 
 
 
 
 
 We are seeking a Plant HR Manager who will be responsible for developing HR strategies that align with our company policies and goals and oversee whole HR processes for our client.
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Minimum 15 years of experience in HR field (with minimum 5 years in a managerial level)
 </li>
 <li>
 University degree
 </li>
 <li>
 Proven knowledge and experience in manufacturing HR environment and practices
 </li>
 <li>
 Experienced in managing union relations
 </li>
 <li>
 High competency in effective communication and influence
 </li>
 <li>
 Ability to adapt to a high-paced work environment and manage multiple manufacturing sites both nationally and internationally
 </li>
 <li>
 Proficient in English
 </li>
 </ul>
</div>

Plant Human Resources Manager

FineUp Clinic

Sales Specialist RoleIn the role of Sales Specialist, you will engage with potential and existing clients directly, encouraging them to explore our various treatment options. The ideal candidate should have excellent communication skills and be able to employ persuasive and patient approaches to client interactions.Other Key Responsibilities:<ul><li>Engage in conversations to understand the client&rsquo;s needs and requirements.</li><li>Transform inquiries into sales opportunities.</li><li>Address questions or concerns that clients may have.</li><li>Maintain and update client information in our CRM system.</li><li>Regularly update client records.</li><li>Provide assistance to the clients on their treatment journey.</li><li>Look for upselling opportunities during the visit.</li></ul>About You:<ul><li>Bachelor&rsquo;s Degree; preferably in Business Administration, Marketing, Public Relations, Healthcare, or any related field.</li><li>1-3 years of sales experience, preferably in the healthcare sector.</li><li>Exceptional interpersonal and communication skills.</li><li>Attention to detail and strong problem-solving abilities.</li><li>Self-motivated with a focus on personal development.</li><li>Excellent negotiation skills.</li><li>Proficiency in CRM systems.</li><li>Fluent in English (preferably professional in French and Arabic), both spoken and written.</li></ul>What We Offer:<ul><li>Competitive salary based on qualifications and experience.</li><li>Sales commission.</li></ul>Primary Work Location&Uuml;sk&uuml;dar/&#304;stanbulTurkeyJob Type: Full-timePay: 25,000.00TRY - 30,000.00TRY per month

International Sales Agent (Dental)

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