customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

customer support representative Jobs in Lahore

customer support representative

customer service agent

customer support specialist Jobs in Lahore

customer support specialist

client services technician 2

The Children's Place

<div>Location:
Lahore,
<h2 class="jobSectionHeader">Job Summary:
</h2>The Client Services Technician role requires a high level of technical proficiency and requires an individual with strong communication skills. Must quickly and effectively diagnose, and resolve issues related to Windows PC&rsquo;s, Mac, mobile devices, printers, and Teams conferencing. The individual must be customer focused, passionate about the end user experience, enjoys challenging themselves constantly to improve, and empowering the end user community by providing IT knowledge and tools.
<h2 class="jobSectionHeader"> 
Responsibilities:
</h2>Key Accountabilities:
<ul><li>Resolve support calls and email requests to meet or exceed service level objectives
</li><li>Troubleshoot hardware, software, network, and printing issues
</li><li>Maintain and troubleshoot Windows 10/11 and Mac OS Environments
</li><li>Install and configure New Hire hardware and software
</li><li>Support Mobile Devices including iDevices and Androids
</li><li>Document all incidents and service requests into ServiceNow to identify trends
</li><li>Knowledgebase documentation
</li></ul>Education and Experience:
<ul><li>Bachelor&rsquo;s degree or technical training preferred
</li><li>Minimum 2-5 years&rsquo; experience at a corporate helpdesk
</li><li>Retail industry experience a plus
</li><li>Experience with software including, but not limited to Mac OS, working knowledge of older Windows Operating systems and productivity software, Active Directory Administration and Exchange, Cisco VPN, Intune and JAMF
</li></ul>Skills and Behaviors:
<ul><li>Technical knowledge of hardware including, but not limited to desktops, laptops, peripherals, printers, iPhones, Androids, and iPads
</li><li>Proficient in PC and Mac
</li><li>Familiarity with Casper Suite (Mac Management tool) a plus
</li><li>Exceptional interpersonal, customer service, and verbal and written communications skills
</li><li>Demonstrated project and time management skills
</li><li>Basic Network concepts
</li><li>Active Directory, Microsoft Exchange, Azure and Intune
</li><li>Cisco AnyConnect/Multifactor</li></ul></div>

Client Services Technician-2

Tokyo Motor Corporation

About The Company:Established since 1962 TMC Inc. is a dynamic and still a growing company in the field of Automotive aftersales products and Precision Cutting Laser Machines. We pride ourselves on innovation, customer satisfaction, and a commitment to excellence in all that we do. Our team is dedicated to providing top-notch products/services to our clients while fostering a positive and collaborative work environment.Job Summary:We are seeking a dedicated Technician to join our team, responsible for the installation, maintenance, and repair of laser printers and other client machinery. This role involves significant outdoor duty, requiring you to travel to client sites and resolve technical issues efficiently.Key Responsibilities:<ul><li>Perform installation and setup of laser printers at client locations.</li><li>Travel to client sites to troubleshoot, diagnose, and resolve technical issues with laser printers and other machinery.</li><li>Conduct routine maintenance and preventative checks on client equipment to ensure optimal performance.</li><li>Handle client complaints and provide excellent customer service, ensuring client satisfaction.</li><li>Identify and replace faulty parts, and perform necessary adjustments or calibrations.</li><li>Maintain accurate records of all service activities, including installations, repairs, and maintenance.</li><li>Provide technical support and guidance to clients on equipment usage and basic troubleshooting.</li><li>Adhere to all safety protocols and company policies.</li></ul>Qualifications &amp; Experience:<ul><li>3 years diploma in Electrical or Mechanical </li><li>1-2 years of experience in a technical support, field service, or similar role.</li><li>Proven experience with the installation, repair, and maintenance of laser printers or similar office equipment.</li><li>Strong understanding of mechanical and electrical systems.</li><li>Excellent problem-solving and diagnostic skills.</li><li>Ability to work independently and manage time effectively while on outdoor duty.</li><li>Strong communication and interpersonal skills to interact with clients professionally.</li><li>Valid driver's license and reliable transportation are essential.</li><li>Ability to lift and move heavy equipment as required.</li></ul>Why Join TMC?<ul><li>Be a Global Navigator: You will be at the heart of our international operations, ensuring our innovative products reach our clients without a hitch.</li><li>Impact on the Business: Your expertise will directly contribute to the efficiency and success of our entire supply chain.</li><li>Dynamic Work Environment: Work with a passionate team that values creativity, collaboration, and continuous improvement.</li></ul>Office location: Montgomery Road Lahore, PakistanEmail: tmcinc.career@gmail.comWebsite: https://www.tmcincorp.com/Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you agree with our salary Range?</li><li>How soon can you join us?</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Technician: 2 years (Required)</li></ul>Work Location: In person

Technician (DAE)

Rainbow Cash & Carry

To be successful in this role, customer satisfaction, safety and comfort should be your top priority. Ideal candidates will be patient, and have excellent organizational and troubleshooting skills.HVAC Technician Responsibilities:<ul><li>Installing, maintaining and repairing ventilation and air conditioning systems and equipment.</li><li>Identifying maintenance risks on equipment.</li><li>Diagnosing electrical and mechanical faults for HVAC systems.</li><li>Cleaning, adjusting and repairing systems, and performing warranty services.</li><li>Performing emergency repairs promptly and efficiently.</li><li>Providing technical direction and on-the-job training.</li><li>Keeping daily logs and records of all maintenance functions.</li><li>Ensuring compliance with appliance standards and with Occupational Health and Safety Act.</li></ul>HVAC Technician Requirements:<ul><li>High school diploma, GED or suitable equivalent.</li><li>1+ year experience as an HVAC technician, and willingness to continue education in HVAC field.</li><li>Understanding of advanced principles of air conditioning, refrigeration and heating</li><li>Proficient in balancing air and water treatment systems in line with HVAC protocols..</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

A/C Technician

PakWheels

<div><div>Job Summary: 
PakWheels Service Center is looking for experienced and skilled automotive technicians, preferably Toyota Pro Technicians or above, with hands-on expertise in Japanese and Korean vehicles, including Toyota, Honda, Suzuki, Hyundai, and Kia. The ideal candidate should be capable of performing quick maintenance services efficiently and professionally. 
 
Key Responsibilities: 
<ul><li>Perform engine oil change and filter replacement</li><li>Perform transmission oil change (manual &amp; automatic)</li><li>Conduct engine tuning &amp; basic repairs</li><li>Perform throttle body, injector, and air filter cleaning</li><li>Inspect brake system, coolant level, belts &amp; hoses</li><li>Identify minor faults and recommend necessary repairs</li><li>Follow PakWheels SOPs for service quality &amp; safety</li><li>Maintain cleanliness and discipline in the work area</li><li>Proper handling of tools and equipment</li><li>Provide quick, accurate services to customers</li></ul>
 
Preferred Qualifications: 
<ul><li>Toyota Pro Technician OR equivalent level of expertise</li><li>Experience with Honda, Suzuki, Hyundai, and Kia vehicles</li><li>Minimum 2&ndash;5 years of practical experience in a workshop or service center</li><li>Good understanding of car mechanical systems</li><li>Basic customer-handling knowledge is a plus</li></ul>
 
Technical Skills Required: 
<ul><li>Engine oil &amp; filter change</li><li>Manual &amp; automatic transmission oil change</li><li>Engine tuning &amp; scanning</li><li>Throttle body/injector cleaning</li><li>Basic fault diagnosis</li><li>Brake pad &amp; fluid replacement</li><li>Battery testing &amp; replacement</li><li>Air/Cabin filter replacement</li></ul></div></div>

Automotive Technician – Quick Service (PakWheels Service Center)

Blue Star Manufacturing (Pvt) Limited

Job Title: IT Support TechnicianExperience: 2&ndash;3 Years Location: Johar Town, Lahore Shift Timings: 12:00 PM to 09:00 PMJob SummaryWe are looking for a skilled and proactive IT Support Technician to provide technical assistance, troubleshoot system issues, and ensure smooth IT operations across the organization. The ideal candidate should have hands-on experience in hardware/software support, network troubleshooting, and user support.Key Responsibilities<ul><li>Provide first-level and second-level technical support to employees regarding hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, laptops, printers, scanners, and other IT equipment.</li><li>Troubleshoot software applications, operating systems, and network connectivity problems.</li><li>Manage and monitor user accounts, email setups, and access permissions.</li><li>Ensure timely logging, tracking, and resolution of IT support tickets.</li><li>Maintain an updated inventory of IT assets and ensure proper documentation.</li><li>Perform system updates, antivirus checks, and routine maintenance activities.</li><li>Support the setup of projectors, video conferencing tools, and meeting room equipment.</li><li>Coordinate with senior IT staff for network, server, or security-related escalations.</li><li>Assist with backup routines, data recovery, and system security monitoring.</li><li>Ensure IT policies, procedures, and security best practices are followed.</li><li>Provide remote assistance to staff when required.</li><li>Prepare and maintain technical documentation and user guides.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field.</li><li>2&ndash;3 years of proven experience in IT support or technical assistance.</li><li>Strong troubleshooting skills for Windows OS, MS Office, and basic networking.</li><li>Hands-on experience with routers, switches, firewalls (basic knowledge acceptable).</li><li>Familiarity with helpdesk/ticketing systems.</li><li>Knowledge of system backups, antivirus tools, and IT security practices.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to manage tasks independently and prioritize urgent issues.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What do you know about networking (LAN, WAN, IP, DNS, DHCP)?</li><li>How much experience you have as a IT support specialist?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected how soon you can able to start?</li></ul>Work Location: In person

IT Support Technician

International Global Communication

<div>
 
 Job Title: Virtual Assistant / Operations &amp; Admin Support
 
 
 Location: Remote
 
 
 Start Date: Immediately&nbsp;
 
 
 Position: Part-time
 
 
 Salary: 30,000&nbsp;
 
 
 
 
 
 We are hiring a reliable, detail-oriented Virtual Assistant to support our daily business operations. The ideal candidate should be organized, proactive, and experienced in managing financial tasks, scheduling, client communication, and social media coordination.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Manage QuickBooks: create, update, and review invoices, match deposits, and assist with P&amp;L updates.
 
 
 
 
 
 Handle weekly invoicing, payroll preparation, and bank statement organization.
 
 
 
 
 
 Work inside Connecteam for timesheets, scheduling, technician assignments, and move-out coordination.
 
 
 
 
 
 Prepare proposals, client service agreements, and maintain accurate documentation.
 
 
 
 
 
 Assist in social media scheduling, checking captions/graphics, and planning weekly posts.
 
 
 
 
 
 Communicate with clients and team members professionally, send updates when required, and ensure all information is accurate and organized.
 
 
 
 
 
 Download and maintain records such as payroll, reports, and photo documentation for move-outs.
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 Strong experience with QuickBooks.
 
 
 
 
 
 Familiarity with Connecteam, Paychex, or similar platforms is a plus.
 
 
 
 
 
 Excellent attention to detail and strong organizational skills.
 
 
 
 
 
 Ability to manage weekly and monthly financial tasks accurately.
 
 
 
 
 
 Experience in social media scheduling and content coordination.
 
 
 
 
 
 Ability to work independently and meet deadlines.
 
 
 
 
 
 Reliable internet and a quiet workspace.
 
 
 
 
 
 Experience handling P&amp;L reports or payroll tasks.
 
 
 
 
 
 Ability to analyze reports and maintain spreadsheets.
 
 
 
 
 
 
 How to Apply:
 
 
 
 Please send your resume, availability, and a short note on your experience with QuickBooks and social media management.
 
 
 
 
 
 We look forward to adding a dedicated and organized team member to our growing company!
 
</div>

Virtual Assistant

TechBucks

Job Title: Business Development Executive (Upwork Bidder) Location: Hybrid (Half shift on-site and Half WFH) Experience Required: 1.5 to 2 years Education: Bachelor&rsquo;s in Computer Science or a relevant fieldJob Description:We are seeking a proactive and results-driven Business Development Executive with 1.5 to 2 years of experience in the software industry to manage our online business profiles and drive project acquisition through platforms like Upwork and Freelancer.Key Responsibilities: Upwork &amp; Freelancer Profile Management:<ul><li>Manage and optimize the company&rsquo;s profiles on Upwork and Freelancer.</li><li>Identify and bid on relevant projects that align with our core services.</li><li>Communicate effectively with potential clients to understand project requirements and propose tailored solutions.</li></ul>Proposal Writing &amp; Sales Strategy:<ul><li>Craft well-structured and persuasive proposals based on client needs.</li><li>Clearly define project scope, timelines, milestones, and deliverables.</li><li>Develop strategic bidding approaches to maximize conversion rates and secure high-value projects.</li></ul>Skills &amp; Qualifications:<ul><li>Proven experience in handling Upwork and Freelancer accounts.</li><li>Bachlors in CS, IT, or any relevant field.</li><li>Strong written and verbal communication skills.</li><li>Solid understanding of IT services, software development, and basic project management.</li><li>Excellent negotiation and client-handling abilities.</li><li>Ability to work independently, manage multiple bids, and meet deadlines.</li></ul>Join our team and help scale our client base by turning opportunities into long-term partnerships.Job Type: Full-timeExperience:<ul><li>relevant : 2 years (Required)</li></ul>Work Location: In person

UpWork Bidder (Business Developer)

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