client solutions manager

TikTok

About the Client Solutions Team: About the Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. As a Client Solutions Manager, you will act as a strategic partner and consultant, combining deep product expertise with critical thinking and analytical acumen to drive client success across TikTok's suite of advertising solutions. Our team is composed of digital marketing experts who proactively shape clients' growth strategies, including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships. Success in this role requires a sharp analytical mindset, strong problem-solving skills, and the ability to thrive in a fast-paced environment. You will be responsible for managing day-to-day client relationships, identifying opportunities, and providing data-driven, scalable solutions that exceed expectations and secure long-term investment. About the role: The Client Solutions Manager - Retail & eCommerce is an expert in TikTok's performance and branding solutions for retail and ecommerce clients across the GCC, particularly in Saudi Arabia. This role focuses on industries such as fashion, electronics, furniture, beauty, and lifestyle retail. The CSM acts as a strategic partner to advertisers, supporting them across the full funnel, from awareness to conversion, while ensuring scalable campaign execution, robust measurement frameworks, and actionable insights that drive sales and long term growth. You will collaborate with Client Partners to design end to end strategies, manage campaign operations, and optimize performance across web and app channels. A strong understanding of web tracking, campaign optimizations, A / B testing, and measurement setup, is critical for success in this role. Responsibilities: <ul> <li>Own and grow post sales relationships with ecommerce and retail advertisers, ensuring measurable performance outcomes and sustainable growth.</li> <li>Partner with Client Partners in pre sales to provide strategic recommendations on campaign architecture, bidding, audience targeting, and creative testing.</li> <li>Develop and optimize strategies to improve ROAS & CPA while maintaining efficiency across performance and branding campaigns.</li> <li>Ensure correct technical setup of Pixel and Events API integrations around data quality, attribution, and cross channel measurement.</li> <li>Conduct A / B testing and incrementality analyses to evaluate the impact of media strategies and guide future investment decisions.</li> <li>Translate performance data into business insights, creating benchmarks, dashboards, and case studies to inform optimization.</li> <li>Lead business reviews with clients to highlight growth opportunities, campaign learnings, and adoption of new TikTok commerce solutions.</li> <li>Collaborate cross functionally with Measurement, Product, and Creative Ops teams to deliver scalable success stories and test new ecommerce features.</li> <li>Champion ecommerce excellence internally by sharing best practices, local market trends, and success stories from KSA and the GCC region.</li> </ul> Minimum Qualifications: <ul> <li>Language & Communication: Due to the nature of the clients and regions this role will be supporting, high fluency in English and Arabic (spoken and written), with strong client facing communication skills is essential.</li> <li>Proven experience in digital marketing, performance advertising, or ecommerce media strategy, with proven results driving growth for retail or ecommerce clients.</li> <li>Strong analytical and problem solving skills, able to turn complex performance data into actionable insights.</li> <li>Hands on experience managing web conversion campaigns and applying measurement frameworks, attribution models, and A / B testing.</li> <li>Deep understanding of the Saudi and GCC ecommerce ecosystem, including seasonal trends, consumer behavior, and key retail moments.</li> </ul> Preferred Qualifications: <ul> <li>Sales oriented mindset with strong account management skills, ideally with experience growing ecommerce clients across competitive verticals.</li> <li>Familiarity with TikTok commerce solutions.</li> <li>Experience running incrementality or conversion lift studies for retail or ecommerce clients.</li> <li>Technical understanding of data tracking, product feed setup, and dynamic ad formats.</li> <li>Strong communication and stakeholder management skills, with the ability to simplify technical concepts for non technical partners.</li> </ul>

Client Solutions Manager (MENA Growth- Retail & eCommerce) - Global Business Solutions (Arabic ...

Meridian IT Solutions

Role OverviewThe Technology Manager &ndash; Client Solutions is responsible for designing, delivering, managing, and supporting technology solutions for external clients. This role acts as the primary technical owner across multiple client accounts, ensuring solution quality, SLA compliance, security, scalability, and customer satisfaction.The Technology Manager works closely with sales, pre-sales, project teams, and clients to translate business requirements into reliable, scalable technology implementations.Key Responsibilities1. Client Solution Architecture &amp; Delivery<ul><li>Design end-to-end technology solutions based on client business needs</li><li>Define system architecture, integrations, cloud infrastructure, and security models</li><li>Oversee implementation of CRM, ERP, HRMS, messaging platforms, cloud, and custom applications</li><li>Ensure solutions meet performance, scalability, and compliance requirements</li></ul>2. Client Account &amp; Stakeholder Management<ul><li>Act as the primary technical point of contact for clients</li><li>Participate in client meetings, requirement discussions, and solution presentations</li><li>Manage client expectations, scope, and change requests</li><li>Ensure high client satisfaction and long-term relationship growth</li></ul>3. Project &amp; Delivery Management<ul><li>Plan, execute, and monitor client projects from kickoff to go-live</li><li>Manage timelines, budgets, deliverables, and dependencies</li><li>Coordinate internal teams (developers, engineers, support)</li><li>Ensure on-time, within-budget delivery across multiple client engagements</li></ul>4. Operations, Support &amp; SLA Management<ul><li>Oversee post-implementation support and managed services</li><li>Ensure SLA adherence (uptime, response time, resolution time)</li><li>Manage incident, problem, and change management</li><li>Drive continuous improvement and proactive system optimization</li></ul>5. Security, Compliance &amp; Risk Management<ul><li>Implement security best practices for client environments</li><li>Ensure compliance with data protection and industry standards (GDPR, ISO, SOC, etc.)</li><li>Conduct security reviews, audits, and vulnerability assessments</li><li>Manage disaster recovery, backup, and business continuity planning</li></ul>6. Pre-Sales &amp; Solution Consulting<ul><li>Support sales and pre-sales teams with technical inputs</li><li>Prepare solution architecture, scope documents, and effort estimations</li><li>Participate in RFPs, demos, POCs, and technical presentations</li><li>Recommend optimal technology stacks and pricing models</li></ul>7. Team Leadership &amp; Resource Management<ul><li>Lead and mentor delivery, support, and engineering teams</li><li>Allocate resources across multiple client projects</li><li>Conduct performance reviews and skill development</li><li>Ensure team readiness for new technologies and tools</li></ul>8. Vendor &amp; Partner Management<ul><li>Coordinate with cloud providers, software vendors, and API partners</li><li>Evaluate and onboard new technology partners</li><li>Manage SLAs, contracts, and escalations with vendors</li><li>Optimize licensing and infrastructure costs for clients</li></ul>Key Skills &amp; CompetenciesTechnical Skills<ul><li>Cloud platforms (AWS / Azure / GCP)</li><li>Application architecture &amp; system integration</li><li>Databases &amp; APIs</li><li>DevOps, CI/CD</li><li>Cybersecurity fundamentals</li><li>CRM, ERP, HRMS, Messaging APIs (WhatsApp, SMS, Email)</li><li>Agile / Scrum / ITIL processes</li></ul>Client &amp; Management Skills<ul><li>Strong client communication &amp; presentation</li><li>Solution consulting &amp; problem solving</li><li>Project &amp; delivery management</li><li>Commercial awareness &amp; cost optimization</li><li>Risk and escalation management</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science / IT / Engineering</li><li>Certifications (preferred):</li><li>PMP / PRINCE2</li><li>ITIL</li><li>Cloud certifications (AWS / Azure)</li><li>Security certifications (optional)</li></ul>Experience<ul><li>6&ndash;12 years in IT / Technology Services</li><li>3&ndash;5+ years in client-facing delivery or solution management</li><li>Experience working in IT services, SaaS, or system integrator environments</li></ul>KPIs / Performance Metrics<ul><li>Client satisfaction &amp; retention</li><li>SLA compliance</li><li>Project delivery success rate</li><li>Revenue contribution / upsell support</li><li>Incident reduction &amp; system stability</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Information Technology Manager

Oceano Apex LLC

Job Title: Client Relationship Manager (Wealth Management)Company: Oceano Apex LLCLocation: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAEEmployment Type: Full-TimeAbout Us:Oceano Apex LLC is a dynamic and forward-thinking wealth management startup based in Dubai. We are committed to providing tailored investment solutions and financial advisory services to a diverse portfolio of High Net Worth Individuals (HNIs). As a growing company, we are seeking passionate and driven individuals who thrive in a startup environment and are ready to contribute to our ambitious growth plans.Job Overview:We are looking for a fresher which is highly motivated Client Relationship Manager (Wealth Management) with a strong command of the Dubai financial market and proven knowledge in handling HNI clients. The ideal candidate will play a critical role in sourcing, engaging, and managing key client relationships while providing them with superior investment advisory services.Key Responsibilities:Identify, connect with, and onboard High Net Worth Individuals (HNIs) in the UAE, especially Dubai.Develop and maintain long-term client relationships by offering personalized wealth management services.Provide financial planning, investment advisory, and portfolio management services tailored to client needs.Monitor market trends, investment instruments, and regulatory changes to recommend suitable products.Collaborate with internal teams to design and implement strategic client acquisition initiatives.Represent Oceano Apex LLC at networking events, industry conferences, and client meetings.Maintain confidentiality and ensure all client interactions comply with local financial regulations.Qualifications &amp; Skills:Bachelor&rsquo;s degree in Finance, Business Administration, Economics, or related field (CFA, CFP is a plus).Minimum 3+ years of experience in wealth management, private banking, or financial advisory roles and fresher can also apply.Strong understanding of investment products, financial markets, and wealth management principles.Excellent communication, negotiation, and interpersonal skills.Demonstrated experience in managing HNI clients in the UAE.Ability to work independently in a startup environment with a growth mindset.Fluency in English is mandatory; Arabic proficiency is an advantage.What We Offer:Competitive salary and performance-based incentives.Opportunity to be part of a fast-growing startup with a collaborative culture.A chance to build your own client portfolio and grow within the company.Exposure to high-value clients and innovative financial products.Job Type: Full-timeJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Client Relationship Manager (Wealth Management)

NTT DATA

<div>Make an impact with NTT DATA 
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.<div>
Your day at NTT DATA 
As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business. 
 
You will work closely with various stakeholders, including vendors and partners, to achieve the results we aim for. Using our company's sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts. As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships. 
 
Your role goes beyond just meeting quotas. You will identify current needs, articulate how we can meet those needs through our solutions, and drive demand. By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth. You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.</div><div> 

To thrive in this role, you need to have:<ul><li>
Advanced experience in global partner management, sales environments, and customer service.</li><li>
Experience in the IT or professional services industry, focusing on business development and/or sales.</li><li>
Strong business acumen in sales, focusing on planning and leveraging tools and DATA.</li><li>
Knowledge of the company's offerings, client applications, use cases, and market trends.</li><li>
Ability to link our high-value services to specific client needs and outcomes.</li><li>
Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities.</li><li>
Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.</li><li>
Prior experience with the Salesforce.com contact platform.</li><li>
A bachelor&rsquo;s degree or equivalent in business or a sales-related field.</li></ul></div>
Workplace type:
On-site Working
About NTT DATA 
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world&rsquo;s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&amp;D.
Equal Opportunity Employer 
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters&mdash;whether in writing or by phone&mdash;in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.</div>

Senior Client Manager

MIRA Construction

<div>The Client Manager is responsible for managing relationships with property owners, ensuring smooth operations of all apartments, and overseeing compliance and reporting requirements. This role requires strong organizational skills, attention to detail, and the ability to respond promptly to urgent issues, fully time work in-office 6 days a week, and remotely in urgent case.
Key Responsibilities:<ul>
<li>
Manage the DTCM portal, including handling new unit permits, cancellations, and any related documentation.</li>
<li>Oversee the keyless smart lock system for all properties.</li>
<li>Work with the accounts team to review monthly reports, save them as PDF files, and send them to property owners via separate emails till the 10th of each month.</li>
<li>Update and maintain the insurance list for all properties and communicate with the insurance company through the e-mail.</li>
<li>Maintain regular communication with property owners via WhatsApp, Telegram, and email, providing updates and addressing concerns promptly.</li>
<li>Be always reachable and carry a laptop off-duty to respond to emergencies at any time.</li>
<li>Coordinate and communicate effectively with the internal team to ensure smooth operations.</li>
<li>Stay fully aware of all issues related to complaints and apartment conditions, and ensure timely resolution. Communicate with housekeeping manager.</li>
</ul>
Requirements<ul>
<li>
Excellent communication skills in English and Russian languages (both written and verbal).</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Ability to work under pressure and respond to urgent situations.</li>
<li>Familiarity with DTCM processes and property management systems is a plus. We will train</li>
<li>Professional and proactive attitude, with high attention to detail.</li>
</ul>
Note: The Client Manager role requires flexibility and availability outside standard office hours in case of emergencies.
Benefits<ul>
<li>
Private Health Insurance</li>
<li>Paid Time Off</li>
<li>Training &amp; Development</li></ul></div>

Client Manager (Russian Speaking)

Avantis

<div><h3 class="jobSectionHeader">Overview of Project Management &ndash; Power Solutions</h3>
Join Avantis Group as we deliver advanced power solutions for the marine, energy, and industrial sectors worldwide. As a Project Manager, you will coordinate complex, multidisciplinary projects that drive energy efficiency, sustainability, and innovation for our clients.<ul><li>
Lead and motivate diverse project teams to achieve excellence in power systems delivery, including engineering, procurement, site installation, and commissioning.</li><li>
Ensure all project activities comply with international standards, health and safety regulations, and client requirements.</li><li>
Work collaboratively across cultures and time zones, driving progress and ensuring exceptional outcomes at each project milestone.</li></ul><h3 class="jobSectionHeader">
Key Responsibilities &ndash; Project Manager for Power Solutions Projects</h3><ul><li>
Oversee the full project lifecycle: from initial client consultation and proposal through planning, execution, delivery, and final handover of power systems projects.</li><li>
Coordinate cross-functional project teams (engineering, construction, procurement, subcontractors) to ensure alignment with scope, quality, safety, cost, and timeline targets.</li><li>
Develop detailed project plans, manage budgets, track progress, and proactively mitigate risks affecting quality or delivery.</li><li>
Act as the main point of contact for clients, providing regular updates and building positive, long-term partnerships.</li><li>
Champion continuous improvement, sustainability, and best practices in power solutions and project management.</li><li>
Manage project documentation, reporting, stakeholder communication, and compliance requirements with attention to accuracy and transparency.</li><li>
Support commissioning, testing, and resolution of technical issues in coordination with engineering and client teams.</li></ul><h4 class="jobSectionHeader">
Required Skills and Qualifications &ndash; Power Solutions Project Manager</h4><ul><li>
Bachelor's degree in Mechanical Engineering or a related field. Master's degree is a plus.</li><li>
Proven experience as a Mechanical Engineering Project Manager or a similar role, demonstrating successful project delivery.</li><li>
Strong technical knowledge and expertise in mechanical engineering principles, design, and analysis specifically with steam raising plant and boilers.</li><li>
Proficiency in project management methodologies and tools.</li><li>
Excellent leadership, communication, and interpersonal skills.</li><li>
Ability to manage multiple projects simultaneously and prioritize tasks effectively.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Knowledge of relevant industry codes, standards, and regulations.</li><li>
Familiarity with CAD software and other engineering tools is desirable.</li><li>
PMP (Project Management Professional) certification is a plus..</li></ul><h5 class="jobSectionHeader">
Personal Attributes &ndash; Ideal Power Solutions Project Manager</h5><ul><li>
Collaborative, empathetic leader who inspires performance and mutual respect.</li><li>
Inclusive, culturally aware, and committed to fair treatment of all colleagues.</li><li>
Resilient, results-oriented, and able to thrive in fast-paced, changing project environments.</li><li>
Innovative, with a passion for sustainability, continuous improvement, and delivering value to clients.</li><li>
Effective communicator, adept at building strong relationships with stakeholders, clients, and teams worldwide.</li></ul>
Benefits of Working with Avantis Group &ndash; Power Project Management Careers<ul><li>
Work on pioneering energy and power projects within the marine and industrial sectors.</li><li>
Be part of an inclusive, high-performing international team shaping the future of sustainable power solutions.</li><li>
Opportunities for professional growth, ongoing learning, and rapid career development.</li><li>
Competitive compensation and comprehensive benefits.</li></ul>
How to Apply &ndash; Project Manager Power Solutions
If you are ready to lead high profile power solutions projects and are passionate about delivering exceptional value for clients, we welcome your application. At Avantis Group, we value diversity and equality and encourage candidates of any gender, background, or identity to apply. Join us and play a key part in delivering world-class power and energy solutions for a cleaner, brighter future!</div>

Project manager

Mystic Advertising

Pay: AED 6,000 + commissions per monthPosition: Relationship Manager Industry: Real Estate Location: Al Barsha, DubaiWe are seeking a professional, client-oriented, and strategically minded Relationship Manager to support and strengthen our client relationships within the real estate sector. The ideal candidate will be responsible for managing client accounts, understanding requirements, coordinating with internal teams, and ensuring a smooth and positive client experience across all touchpoints.Key Responsibilities:<ul><li>Build and maintain strong, long-term relationships with clients within the real estate portfolio.</li><li>Serve as the primary point of contact for clients, addressing inquiries and providing timely support.</li><li>Understand client needs and develop strategic solutions to enhance satisfaction and retention.</li><li>Coordinate with internal teams, including sales, operations, and administration, to ensure accurate and timely delivery of services.</li><li>Prepare client reports, proposals, follow-up updates, and documentation as needed.</li><li>Conduct regular check-ins with clients to assess satisfaction and identify areas for improvement.</li><li>Manage client issues, escalations, and special requests promptly and professionally.</li><li>Track account performance and identify opportunities for account growth and value addition.</li><li>Support day-to-day account activities to ensure a smooth and efficient workflow.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in Relationship Management, Account Management, or a similar client-facing role&mdash;preferably in the real estate industry.</li><li>Strong communication and interpersonal skills with the ability to engage confidently with clients.</li><li>Strategic mindset with the ability to understand client objectives and align solutions effectively.</li><li>Excellent organizational and time-management skills with the ability to handle multiple accounts.</li><li>Proficiency in MS Office, CRM tools, and digital communication platforms.</li><li>Professional appearance and client-focused attitude.</li><li>Prior experience working in Dubai&rsquo;s real estate market is a strong advantage.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>Are you able to commute to Al-Barsha 1?</li><li>Do you have your own vehicle/car?</li><li>What is your visa status? (Employment, Sponsored, Freelancer)</li><li>How soon can you join?</li></ul>

Relationship Manager

Explore 3907+ Client solutions manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.