customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

sales associate

customer sales representative Jobs in Karachi

customer sales representative

customer success manager

client support associate

Telemarketing

Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Positive, collaborative, and supportive work culture.Make a real impact by helping clients and being part of a professional team.Skill-building workshops and career growth pathRecognition and appreciation for your contributionJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

Digital Bizkart

Job Title: Chat Support Executive &ndash; Logistics &amp; Last Mile OperationsLocation: On-Site, Karachi (PECHS Block 6, Main Shahrah-e-Faisal) Timings: 7:00 PM &ndash; 4:00 AM, 6 days a week Salary: PKR 60,000 &ndash; 70,000About the Role:We are looking for a proactive and detail-oriented Chat Support Executive to join our Logistics &amp; Last Mile Operations team. The ideal candidate will play a key role in ensuring smooth day-to-day operations for deliverOL, managing last-mile delivery services for Walmart packages across multiple U.S. cities.Key Responsibilities &amp; Requirements:<ul><li>Bachelor&rsquo;s degree (preferably in Business, Supply Chain, or related field).</li><li>1&ndash;2 years of experience in logistics, delivery operations, or customer support (BPO experience preferred).</li><li>Oversee and coordinate last-mile delivery operations for Walmart packages across assigned regions.</li><li>Monitor driver routes and performance to ensure timely and accurate deliveries.</li><li>Communicate with carriers, dispatchers, and drivers to address and resolve operational issues in real time.</li><li>Track and analyze delivery progress, identify potential delays or bottlenecks, and take corrective actions.</li><li>Act as a liaison between Walmart&rsquo;s operations team and delivery partners to ensure smooth coordination.</li><li>Manage chat-based communication to respond to queries, updates, and issue escalations efficiently.</li><li>Ensure all processes align with efficiency, service quality, and customer satisfaction standards.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Chat Support Executive - Last Mile & Logistics Operations

Mind Stream

The incumbent is primarily responsible on assistance to the installation, monitoring and maintenance of the server operating systems and applications of Core Banking Support team. The incumbent will ensure that security, operational continuity and contingency controls for every assigned system platform.Essential Duties &amp; Responsibilities by Dimensions:A. Shareholder &amp; Financial:- Provide Assistance on daily system administrational tasks and support to Core Banking Systems operations in the Test Environment.B. Customer (Internal &amp; External):- Ensure relations with vendors are maintained for systems software, application, and hardware delivery and maintenance.- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/ objectives.- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.- Report and Escalate to direct managers on issues and problems faced in the management of the system.C. Internal (Processes, Products, Regulatory):- Provide assistance on Installation, monitoring and maintenance of test systems and applications for Core Banking systems.- Provide a reliable operating systems environment in order that the applications meet the required service levels.- Guide the documentation for specific platforms&rsquo; procedures and guidelines for business continuity and contingency planning of the Group&rsquo;s systems architecture within the overall contingency planning policy of the Group; and check daily outcomes.- Direct the documentation for specific platforms&rsquo; procedures and guidelines for data and systems security of the Group&rsquo;s main systems within the overall systems security policy of the Group; and check daily logs and exceptions.- Monitor assigned main systems operating systems and application performance sizing and utilization.- Provide automated and documented procedures in order to support simplification of data center operations activity for daily procedures and synchronization of backup site.- Provide automated and documented scripts for backup and retention of data on external storage within the backup and retention policy of each main system.- Execute change management procedures with version and backtrack control- Ensure timely resolution of operating systems and application failures on main systems.- Provide guidance to Manager of Core Banking Support in handling more complex jobs.- Report to the Direct Manager and indirectly to Senior Manager of Core Banking Support for approvals of work and prioritization of projects on hand.- Installation and upgrades of operating systems.- Monitor response and utilization of main systems applications and resources.D. Learning &amp; Knowledge:- Understand assigned systems&rsquo; internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure congruence with the Group&rsquo;s long term planning and approved strategy.- Be aware of systems security in application and system software to implement and monitor policy and ensure full protection of software and data from un-authorized access or disruption of services.- Knowledge on Finastra suite of solution (i.e. Trade Innovation, Trade Portal and Message Manager) and third-party technologies (i.e.,Openshift, Oracle Weblogic , IBM MQ, DB2) are a plus.E. Other:- Ensure high standards of confidentiality to safeguard commercially sensitive information.Education/Experience Requirements:- Bachelor Degree in Computer Science or related IT degrees.Required Special Skills:- Excellent oral and written communication skills in both English and Arabic (preferable).- Strong analytical, problem solving, decision-making and financial management skills.- Self-driven with well-developed leadership, motivational and team-building skills.- Good interpersonal skills.Operating Environment/ Location:- The systems support environment provides the platform to run systems using server hardware, and operating systems to provide secure, convenient, and highly available systems for users across the Group. In addition to securing such an environment, each administrator is assigned a system or group of systems depending on experience, training, and need.- The referenced position will be based in Qatar and will involve liaison with the support functions at HO.Framework and Boundaries:- Follow applicable policies and procedures.- Provide feedback on latest system requirement and certification matrix for continuous system improvement.Communications and Working Relationships:- Systems are made available to users via the assigned channels within IT which is a direct responsibility of Manager of Core Banking Support, with prior approval from Senior Manager Core Banking Support &amp; Head of Core Banking Support.Supervisory Responsibilities:Solid line reporting: Manager for Core Banking SupportDotted line reporting: Senior Manager for Core Banking SupportJob Type: Full-timeApplication Question(s):<ul><li>Do you have a Bachelor&rsquo;s degree in Computer Science, IT, or a related field?</li><li>How many years of experience do you have in Core Banking Systems support or IT infrastructure administration?</li><li>Are you familiar with server operating systems, application monitoring, and system backups?</li><li>Have you previously worked with Finastra solutions (Trade Innovation, Trade Portal, Message Manager) or similar banking applications?</li><li>Do you have experience in IT change management, system upgrades, or incident resolution?</li><li>What is your current and expected salary?</li><li>What is your notice period?</li></ul>Work Location: In person

Associate, Core Banking Support (IT)

rexD Private Limited

Job Description:<ul><li>Provide real-time support to customers via chat, ensuring timely and accurate responses.</li><li>Assist customers with product inquiries, order status, account issues, and troubleshooting.</li><li>Maintain a high level of professionalism, empathy, and customer satisfaction during interactions.</li><li>Document customer interactions and update records in CRM systems.</li><li>Escalate complex queries to the appropriate department while ensuring smooth resolution.</li><li>Identify recurring issues and suggest process improvements to enhance customer experience.</li><li>Stay updated with product knowledge, policies, and company updates to assist customers effectively.</li><li>Perform other support-related tasks as assigned by the company.</li></ul>Qualifications:<ul><li>Minimum 2&ndash;3 semesters of a Bachelor&rsquo;s Degree in Marketing, Business, or a related field.</li><li>Previous experience in customer service or a similar support role preferred.</li></ul>Job Specifications:<ul><li>Strong written communication skills with attention to detail.</li><li>Ability to multitask and manage time effectively.</li><li>Customer-oriented mindset with problem-solving ability.</li><li>Familiarity with CRM software and MS Office (Excel in particular) is a plus.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Chat Support Executive

IBEX Global

Company Descriptionibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world&rsquo;s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.Role DescriptionThis is a full-time onsite role located in Kar&#257;chi for an International Customer Support Specialist. The International Customer Support Specialist will be responsible for providing multilingual customer service via phone, email, and chat to customers around the world, and is expected to troubleshoot and resolve issues relating to customer orders, billing, and shipping. The ideal candidate will possess great communication skills and the ability to multitask and prioritize.Qualifications<ul><li>Fluency in English</li><li>Experience in a customer support or service role is preferred</li><li>Strong verbal and written communication skills</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Effective problem-solving and decision-making skills</li></ul>Job Types: Full-time, Temporary, Contract, Fresher Contract length: 3 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

International Customer Service Representative

Renexus Resources

Customer Experience Associate &ndash; International MarketsCompany: Renexus Resource Group Location: Gulshan-e-Iqbal, Karachi Employment Type: Full-Time | On-SiteAbout the OpportunityRenexus Resource Group is expanding its international presence and looking for a Customer Experience Associate to join our dynamic global support team in Karachi. This role is perfect for professionals with strong communication skills who excel in client engagement and are eager to grow within a fast-paced, performance-driven environment.Whether you&rsquo;re an ambitious graduate beginning your career or an experienced individual seeking your next professional milestone, this opportunity offers meaningful work, growth potential, and the chance to represent a globally oriented organization that values talent and excellence.Key ResponsibilitiesAs a member of our international customer support division, you will play a critical role in ensuring client satisfaction and maintaining service quality across global markets.<ul><li>Client Engagement: Communicate with clients worldwide via calls, emails, and live chat with professionalism and clarity.</li><li>Problem Resolution: Take ownership of client concerns, ensuring timely and effective solutions that strengthen relationships and trust.</li><li>Cross-Department Coordination: Collaborate with internal teams &mdash; including operations, sales, and finance &mdash; to deliver a smooth, end-to-end client experience.</li><li>CRM Documentation: Maintain accurate and detailed records of client interactions, inquiries, and resolutions in the CRM system.</li><li>Service Standards: Consistently meet or exceed established benchmarks for communication quality, responsiveness, and resolution efficiency.</li></ul>Candidate ProfileWe are seeking passionate and adaptable individuals who are committed to delivering world-class client experiences.<ul><li>Communication: Exceptional verbal and written English, suitable for global client interactions.</li><li>Technical Ability: Basic understanding of online platforms and CRM systems, with the ability to learn new tools quickly.</li><li>Work Ethic: Highly organized, proactive, and able to manage multiple client interactions effectively.</li><li>Experience: Prior experience in customer support or client service is advantageous, though not mandatory &mdash; comprehensive training will be provided.</li><li>Attitude: Positive, enthusiastic, and eager to learn in a collaborative and fast-moving environment.</li></ul>Compensation &amp; GrowthAt Renexus, we believe in rewarding dedication and results with clear growth opportunities.<ul><li>Salary Range: PKR 30,000 &ndash; 50,000 per month (based on experience and capability).</li><li>Performance Bonuses: Uncapped earning potential through attractive monthly incentives (up to PKR 50,000+).</li><li>Career Development: Structured pathways for progression into senior and leadership positions, supported by mentorship programs.</li><li>Work Culture: A professional, inclusive, and achievement-oriented environment that encourages learning and celebrates success.</li></ul>Additional DetailsWork Location: On-site &ndash; Gulshan-e-Iqbal, Karachi Job Type: Full-Time Shift Timings:<ul><li>Day Shift: 1:00 PM &ndash; 9:00 PM</li><li>Night Shift: 6:00 PM &ndash; 3:00 AM</li></ul>Join Our Global TeamIf you&rsquo;re ready to build a rewarding career in international client experience and be part of a company that values growth, integrity, and excellence &mdash; we&rsquo;d love to hear from you.Apply Now: hr@renexusresourcegroup.com WhatsApp: +92 323 3763305 Subject Line: Customer Experience Associate &ndash; International Markets [Your Name]Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Virtuous BPO(Pvt.) Limited

We are looking for a Senior Associate - Accounts to join our financial department. The individual will be crucial in managing and overseeing our accounting functions with expertise and strategic insight.The Senior Associate - Accounts will prepare and review financial reports, ensuring accuracy and compliance with accounting standards. The individual will manage budgets and forecasts, guiding financial planning and cost management to support the company's goals.Roles and Responsibilities:<ul><li>Prepare and analyze financial reports regularly.</li><li>Handle client relationship of your assigned client portfolio</li><li>With your team of associates, manage the general ledgers including journal entries, accounts payables, receivables, bank reconciliations and other requirements of your assigned client portfolio.</li><li>Manage month-end closing of accounts and prepare clients&rsquo; financial reports in collaboration with your reporting line.</li><li>Execute accounting policies and procedures to ensure compliance and accuracy.</li><li>Participate in strategic financial planning and forecasting.</li><li>Identify areas for process improvement and recommend new strategies.</li><li>Analyze financial data and provide insights and recommendations to management.</li><li>Provide training and guidance to associates.</li><li>Assist with special project and financial analysis as needed.</li><li>Support senior management with ad-hoc financial tasks.</li></ul>Requirements and Skills:<ul><li>Must possess at least a Bachelor&rsquo;s/College Degree in Finance and/or Accountancy</li><li>At least 2&ndash; 3 year(s) of working experience in the related field is required for this position</li><li>Must be detail oriented and highly organized</li><li>Experience in QuickBooks, XERO or any cloud based accounting system is highly preferred</li><li>Proficient in Microsoft Word and Excel is a must</li><li>Can work with minimal supervision in an entrepreneurial environment</li><li>Excellent written and verbal communication abilities</li></ul>Its an onsite role having shift timings from 10 AM - 07 PM(Mon-Fri) and 11AM - 03 PM(Saturday).Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Would you be comfortable visiting clients?</li><li>What is your notice period?</li><li>What is your current salary?</li></ul>Work Location: In personApplication Deadline: 20/03/2025

Senior Associate - Accounts

Explore 1909+ Client support associate in Karachi this November. Find roles across top companies and apply now to boost your career.

1909 client support associate jobs IN Karachi

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

Chat Support Executive - Last Mile & Logistics Operations

Associate, Core Banking Support (IT)

Chat Support Executive

International Customer Service Representative

International Customer Service Representative

Senior Associate - Accounts