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customer support executive Jobs in Karachi

customer support executive

accounts assistant

customer service executive Jobs in Karachi

customer service executive

call center agent

client support associate

IBEX Global

Job Description :ibex Pakistan is seeking a motivated and customer-oriented Global Customer Support Associate to join its Customer Service Department. The role involves handling international customer interactions through voice and chat channels while delivering exceptional service and maintaining high professional standards.Key Responsibilities:- Handle inbound customer inquiries from international clients via calls and chat- Provide accurate information about products, services, and company policies- Resolve customer issues, complaints, and basic technical/service-related concerns efficiently- Maintain detailed and accurate records of customer interactions in CRM systems- Meet individual and team performance targets, including quality and productivity metrics- Escalate complex issues to relevant departments when required- Ensure a high level of customer satisfaction and professionalism at all timesRequirements : - O/A Levels or Matric degree - Excellent verbal and written communication skills in English. - Ability to work independently and thrive in a fast-paced environment.Benefits : - Transport Facility - Permanent Position - Opportunity for career advancement within our growing organization.Salary : 65K - 115KLocation : Ibex Tower, Shahrah e Faisal, KarachiShift : 4pm - 11am (any 9 hours)Job Types: Full-time, FresherWork Location: In personJob Types: Full-time, FresherPay: Rs65,000.00 - Rs115,000.00 per monthWork Location: In person

Customer Support Associate

Tribe Consulting

English Communication Intern / Client Support Executive(Full-Time / Part-Time &ndash; On-Site Karachi)We are hiring confident and smart individuals with strong English speaking and writing skills for our growing AI company.No advanced experience required. We will train you on modern tools, client handling, and professional systems that can build valuable skills for your future.What We Need:<ul><li>Excellent English communication</li><li>Honest, confident, and professional attitude</li><li>Good writing and speaking skills</li><li>Willingness to learn and grow</li><li>Responsible and active personality</li></ul>Your Work Will Include:<ul><li>Replying to client chats and messages</li><li>Communicating with clients professionally</li><li>Coordinating with the internal team and production team</li><li>Managing updates and follow-ups</li><li>Helping in project communication and daily operations</li><li>Using modern platforms and tools with our guidance</li></ul>Job Details:<ul><li>On-Site Position</li><li>Location: Bahadurabad, Karachi (3 Offices)</li><li>Full-Time / Part-Time</li><li>Working Window: 12 PM to 12 AM</li><li>9-hour shift within this window</li></ul>Important:If your English communication is strong and you are serious about growth, this can be a great opportunity for you.Apply now and grow with us.Pay: Rs10,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Send a quick text to 92 301 0298363 with: &quot;Hi, it&rsquo;s [Your Name], and I&rsquo;m interested in the internship!</li></ul>Education:<ul><li>Middle School (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

English Communication Intern / Client Support Executive

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
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 Must have at least 40 WPM
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
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 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 <li>
 Ergonomic furniture and infrastructure
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 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through email and/or chat
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 <li>
 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
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 Document each customer query as well as the resulting solution
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 <li>
 Provide alternatives to products/items, which are not available on the e-commerce website
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 Follow standard processes and procedures when it comes to providing resolutions
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 Stay up to date with the latest updates on system information and process changes
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 <li>
 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Customer Services Specialist

Digiteazy

Company: Digiteazy Job Type: Full-Time (Onsite) Experience Required: 1&ndash;2 Years Shift Timing: 7:00 PM &ndash; 3:00 AM Location: Onsite &ndash; Digiteazy OfficeJob Description:Digiteazy is looking for a dedicated and professional Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer interactions, supporting lead generation efforts, and handling administrative tasks efficiently. This is an onsite night shift role, ideal for someone who is organized, proactive, and has strong communication skills.Key Responsibilities:<ul><li>Provide prompt and professional chat support to customers</li><li>Assist in lead generation through online platforms and outreach</li><li>Handle day-to-day administrative tasks and reporting</li><li>Maintain accurate customer records and follow-ups</li><li>Coordinate with internal teams to ensure smooth operations</li><li>Respond to customer queries, resolve issues, and ensure satisfaction</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in customer support or a similar role</li><li>Strong written and verbal communication skills</li><li>Basic understanding of lead generation processes</li><li>Proficiency in MS Office and online tools</li><li>Ability to work in a night shift (7 PM &ndash; 3 AM)</li><li>Must be comfortable working onsite</li></ul>What We Offer:<ul><li>Growth-oriented work environment</li><li>Competitive salary package based on experience</li></ul>Pay: Rs60,000.00 - Rs650,000.00 per hourWork Location: In person

Customer Support Representative (Female)

Treadstone Associates

About UsTreadstone Associates Pakistan is a professional services firm providing team augmentation and consulting services globally. We support clients across legal, operations, sales, marketing, finance, and accounting domains.Our Associate Program is designed to train young professionals to build executive functioning, problem-solving, and communication skills while gaining real-world, international experience.Role OverviewAs a Sales Associate, you will be part of our Associate Program, contributing to client acquisition efforts and internal sales initiatives. You will gain exposure to international markets, strengthen your negotiation and communication skills, and build a strong foundation in consultative and strategic selling.Key Responsibilities<ul><li>Proactively identify and engage prospective clients through inbound leads, referrals, and outreach campaigns.</li><li>Conduct discovery calls and client consultations to understand needs and recommend appropriate programs and services.</li><li>Clearly articulate Treadstone's digital offerings and value proposition.</li><li>Work collaboratively with operations teams to ensure a seamless onboarding process.</li><li>Use CRM tools to manage leads, follow-ups, and pipeline updates.</li><li>Meet and exceed individual and team sales targets and KPIs.</li><li>Provide feedback to marketing and product teams on client needs, trends, and messaging.</li><li>Participate in webinars, client demos, or digital events as a brand ambassador.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s Degree</li><li>1&ndash;3 years of experience in sales, business development, or client engagement (experience in professional services preferred).</li><li>Strong verbal and written communication skills with a consultative sales approach.</li><li>Comfortable using CRM software and digital communication platforms (e.g., Teams, Loop, Outlook).</li><li>Self-motivated with excellent organizational and time management skills.</li><li>High level of professionalism and client service orientation</li></ul>Growth &amp; DevelopmentThe Treadstone Associate Program offers you the chance to:<ul><li>Gain hands-on international marketing exposure.</li><li>Develop executive functioning, problem-solving, and leadership skills.</li><li>Progress in a merit-based career path within a global professional services firm.</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>What is your most recent salary? (PKR)</li></ul>Work Location: In person

Sales Associate

TGT Nexus Pvt Ltd

About the RoleCarmentined is looking for a professional and customer-focused International Support Specialist to manage and assist US-based customers. The ideal candidate will be responsible for handling queries, resolving issues, and ensuring a seamless customer experience across multiple communication channels.Key Responsibilities<ul><li>Handle customer queries via chat, email, and calls (US clients)</li><li>Provide accurate information about products and services (eBooks / digital products)</li><li>Resolve customer complaints efficiently and professionally</li><li>Maintain high customer satisfaction and service quality standards</li><li>Document customer interactions and update CRM systems</li><li>Coordinate with sales and technical teams when required</li><li>Follow up with customers to ensure issue resolution</li></ul>Requirements<ul><li>1&ndash;3 years of experience in customer support / international support</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Experience dealing with US or international clients preferred</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple conversations</li><li>Basic computer skills and familiarity with CRM tools</li><li>Willingness to work night shift (US time zone)</li></ul>Pay: Rs45,000.00 - Rs79,000.00 per monthWork Location: In person

International Support Specialist (US Market – Night Shift)

Highfy Private Limited

Customer Support ExecutiveCompany: Highfy.pk Location: Khaliq Uz Zaman Road, Block 8 Clifton, Opposite Bachaa Party, Karachi Job Type: Full-Time Education Required: Minimum Bachelor&rsquo;s Degree Salary: PKR 60,000 &ndash; 65,000 per monthAbout Highfy.pkHighfy.pk is a fast-growing eCommerce platform committed to delivering quality products and an excellent shopping experience. We believe in a customer-first mindset and are looking for individuals who genuinely care about customer satisfaction and building long-term relationships.Job Responsibilities<ul><li>Respond to customer inquiries via call, WhatsApp, email, and social media in a timely and professional manner</li><li>Resolve customer complaints efficiently while maintaining a positive tone</li><li>Process orders, returns, exchanges, and refunds</li><li>Coordinate with logistics and warehouse teams to ensure smooth order fulfillment</li><li>Maintain accurate records of customer interactions</li><li>Provide product information and assist customers in making informed purchasing decisions</li><li>Identify customer needs and suggest improvements to enhance the customer experience</li></ul>Requirements<ul><li>Female Only</li><li>Minimum Bachelor&rsquo;s degree (required)</li><li>2 years experience in Customer Support</li><li>Ability to handle incoming calls and customer complaints professionally</li><li>Strong communication skills (Urdu &amp; English)</li><li>Excellent problem-solving abilities</li><li>Ability to handle difficult situations with patience and professionalism</li><li>Basic computer proficiency (MS Office, Excel, CRM tools preferred)</li><li>Previous customer support experience is a plus</li><li>Must have a customer-first mindset</li></ul>Working Hours<ul><li>09:00 AM &ndash; 06:00 PM (Monday to Saturday)</li></ul>Benefits<ul><li>Paid leaves</li><li>Attendance allowance</li></ul>If you are passionate about helping customers and want to be part of a dynamic team, we&rsquo;d love to hear from you!Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Expected Salary</li><li>How soon can you join?</li></ul>Work Location: In person

Customer Support Executive

Explore 1204+ Client support associate in Karachi this May. Find roles across top companies and apply now to boost your career.