customer service representative Jobs in Karachi

customer service representative

accounts assistant

customer support executive Jobs in Karachi

customer support executive

accounting support analyst Jobs in Karachi

accounting support analyst

assistant analyst

client support associate

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 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The opportunity
 
 
 
 As an Account Support Associate (ASA), you&rsquo;ll be a key member of our Business Support Services (BSS) team . The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transactions), making this a great place to gain exposure to new skills and progress your career. You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY&rsquo;s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.
 
 
 
 Your Key Responsibilities
 
 
 
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 Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
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 Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
 </li>
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 Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
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 Collaborate with the account team, business development and resource management teams to achieve team goals
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 Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
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 Minimum of 1&ndash;2 years of experience in account or project management, customer service, or a related support role
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 A degree in Business Administration, Marketing, Communication, or a related field is preferred
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 Proficiency in Microsoft Office Suite
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 Excellent verbal and written communication skills to interact effectively with clients and team members
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 Strong analytical and problem-solving abilities to address challenges proactively
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 High attention to detail with the ability to manage multiple tasks accurately
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 Strong organizational and time management skills to handle a high volume of work efficiently
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 Client-focused mindset with a commitment to delivering exceptional service and building long-term relationships
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 Collaborative team player with the ability to work effectively in a team environment
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 |
 
 Building a better working world
 
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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Account Support Associate - Rapid Innovation - Karachi

Human Capital HR Solutions

Customer Support Executive Location: KarachiJob Description: Human Capital HR Solutions is looking for motivated and customer-focused Customer Support Executives to join a growing team for a prestigious UK-based client.Key Responsibilities:<ul><li>&middot; Handle customer inquiries via calls, chats, and emails.</li><li>&middot; Provide timely, accurate, and professional support.</li><li>&middot; Maintain customer records and follow up on pending issues.</li><li>&middot; Ensure high levels of customer satisfaction.</li></ul>Requirements:<ul><li>&middot; Bachelor&rsquo;s degree.</li><li>&middot; 1&ndash;2 years of experience in customer support or a similar role.</li><li>&middot; Excellent English communication (UK accent is a plus).</li><li>&middot; Strong problem-solving skills with a customer-centric mindset.</li><li>&middot; Ability to thrive in a fast-paced environment.</li></ul>Our Client Offers:<ul><li>&middot; Competitive salary.</li><li>&middot; Global exposure with a UK-based client.</li><li>&middot; Career growth and learning opportunities.</li><li>&middot; Professional and supportive work environment.</li><li>How to Apply:</li></ul>Send your CV to:<ul><li>&middot; careers1.hc@gmail.com</li><li>&middot; Cc: careers@humancapitalintl.com</li><li>Please mention the position title in your subject line.</li></ul>Follow our social accounts for the latest job opportunities:<ul><li>&middot; Instagram: https://www.instagram.com/humancapitalhrsolutions/</li><li>&middot; LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/</li><li>&middot; Facebook: https://www.facebook.com/humancapitalhrsolution/</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Executive

Minerva Research Solutions

<div>Job Overview: 
 
The Client Support Executive is responsible for providing timely and efficient support to our clients. In this role, you will troubleshoot and resolve product or service issues, working within a structured shift schedule to ensure our clients receive 24/7 support coverage. The ideal candidate should have strong problem-solving skills, a customer-first attitude, and the flexibility to work in a rotating shift environment.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
Deliver exceptional customer support via phone, email, and live chat.</li><li>
Manage and resolve client inquiries, technical issues, and service requests in a timely manner.</li><li>
Accurately document client interactions and troubleshooting steps within the company&rsquo;s CRM or ticketing system.</li><li>
Maintain up-to-date knowledge of company products, services, and system changes to better assist clients.</li><li>
Escalate unresolved issues to the appropriate internal teams for further investigation and follow-up.</li><li>
Monitor system alerts and proactively address potential client-impacting issues.</li><li>
Adhere to shift schedules to ensure uninterrupted support coverage, including weekends and holidays.</li><li>
Collaborate with other team members for seamless shift transitions and issue handovers.</li></ul><h3 class="jobSectionHeader">
Shift Structure:</h3><ul><li>
Shift 1: 11 PM &ndash; 7 AM</li><li>
Workweek: 6 days a week, 8-hour shifts</li></ul><h3 class="jobSectionHeader">
Requirements:</h3><ul><li>
Education: Bachelor&rsquo;s degree or equivalent experience in IT, Customer Service, or a related field.</li><li>
Experience: Minimum of 1 year in client support, technical support, or a similar customer-facing role.</li><li>
Excellent English communication skills, both written and verbal.(Mandatory)</li><li>
Strong troubleshooting and critical thinking abilities.</li><li>
Ability to work efficiently in a fast-paced, high-volume environment.</li><li>
Proficiency in using CRM or helpdesk software.</li><li>
Knowledge of IT systems, software, or technical troubleshooting is a plus.</li></ul><h3 class="jobSectionHeader">
Preferred Skills:</h3><ul><li>
Prior experience in shift-based work environments.</li><li>
Familiarity with support tools like Jira, Salesforce, or similar platforms.</li><li>
Ability to adapt to flexible work schedules, including weekends and public holidays.</li><li>
Strong organizational skills and attention to detail.</li></ul><h3 class="jobSectionHeader">
Benefits:</h3><ul><li>
Competitive salary with shift allowances.</li><li>
Paid time off and comprehensive health benefits.</li><li>
Opportunities for career growth and development within the company.</li><li>
Access to ongoing training and upskilling programs.</li><li>
A dynamic work environment with a supportive team.</li></ul>
9mHLKKT3o1</div>

Client Support Executive(Night Shift)

Digit Creator

Customer Service RepresentativeDigit creator, is seeking for a talented Customer Support Representative to join our expanding team.The ideal candidate must have 6 months to 1 years of experience and will be responsible for providing excellent customer support through both inbound international call and email communication.Skills:. At least 6 Months to 1 year of experience in international sales is required&middot; Proficiency in EnglishResponsibilities:Answer incoming calls and emails in a professional and courteous manner.Efficiently handle calls coordination and support, responding to inquiries, resolving issues, and providing information.Assist customers courteously and professionally, ensuring their satisfaction.Record customer information, inquiries, and feedback accurately in the company database.Collaborate with team members to address complex issues.Location: Gulshan-e-Iqbal block 5Shift: 10 am to 6 pmJob Type: Full-timeExperience :6 Months-1 YearJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Mars BPO

Job Description: We are hiring Customer Support Associates for our outbound calling operations. The role involves contacting potential customers, sharing service information, and generating leads through professional communication.You should have good communication skills and be comfortable working in a fast-paced environment.Key Responsibilities<ul><li>Make outbound calls to prospective customers</li><li>Communicate services clearly and confidently</li><li>Identify customer needs and generate qualified leads</li><li>Maintain accurate call logs and customer records</li><li>Achieve assigned daily and monthly targets</li></ul>Requirements<ul><li>Intermediate qualification or above</li><li>Freshers and experienced candidates are welcome</li><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li><li>Professional, punctual, and positive attitude</li></ul>What We Offer<ul><li>Fixed salary with attractive incentives</li><li>Professional and friendly work environment</li><li>Career growth and promotion opportunities</li><li>On-job training and continuous support</li><li>Long-term job stability</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Associate

Cubix Inc

Cubix is Hiring &ndash; Project Manager &amp; Associate Project Manager Location: Karachi | Full-time Onsite | Monday&ndash;FridayProject ManagerRequirements:<ul><li>2+ years of experience in project management</li><li>Must have hands-on experience with a product from planning to delivery</li><li>Strong understanding of mobile app development</li><li>Knowledge of AI, Blockchain, or Game development is a plus</li><li>Proficiency in Agile, Scrum, and Jira</li><li>Strong communication and client-handling skills</li><li>Ability to manage timelines, LOEs, and cross-functional teams</li></ul>Associate Project ManagerRequirements:<ul><li>1&ndash;2 years of experience in a similar role</li><li>Familiarity with the product development lifecycle</li><li>Understanding of mobile apps (AI, Blockchain, Games is a plus)</li><li>Basic knowledge of Agile, Scrum, and Jira</li><li>Strong communication, coordination, and documentation skills</li><li>Ability to assist in managing project timelines and team tasks</li></ul>Apply now: anas.rana@cubixlabs.com Mention the position in the subject lineJob Type: Full-timeWork Location: In person

Project Manager

Technesy Private Limited

Job Title: UpWork Sales Executive (Female)We are a creative services company specializing in graphic design for international clients. We are hiring a confident, fluent, and results-driven Female Business Development Associate to work on-site and manage sales conversations with overseas clients only.This role focuses on client acquisition, sales communication, and deal closing for graphic design services. No local client handling is involved.Key Responsibilities&middot; Communicate with international clients via calls, video meetings, chat, and email&middot; Understand client requirements for graphic design services (branding, logos, social media, web, packaging, etc.)&middot; Present service offerings clearly and professionally&middot; Close deals and negotiate pricing within approved ranges&middot; Follow up with international leads and manage the sales pipeline&middot; Coordinate smooth project handover with the internal design team&middot; Maintain professional, ethical, and consistent communicationRequired Skills &amp; Experience:&middot; Female candidate (for client-facing communication requirements)&middot; Excellent spoken and written English (mandatory)&middot; Strong sales closing and objection-handling skills&middot; Experience in business development, sales, or client acquisition&middot; Experience selling service-based offerings (agency, freelance, or creative services)&middot; Confidence handling international client calls and video meetings&middot; Organized, punctual, and reliablePreferred (Nice to Have):&middot; Experience selling graphic design or creative services&middot; Experience dealing with US, UK, EU, or other international markets&middot; Understanding of branding, marketing, or digital services&middot; CRM or lead-tracking experience&middot; Work Type&middot; On-site / Office-based&middot; Client communication with international markets onlyAdditional Details:&middot; Salary: 100,000 &ndash; 120,000 per month&middot; Commission&middot; Conveyance allowance / Pick &amp; Drop&middot; Paid Annual LeavesImportant Note:This is a professional, international client-facing role. High standards of communication, transparency, and professionalism are required at all times.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have experience selling graphic design services on Upwork?</li><li>Do you have experience using the Upwork platform for client hunting and lead generation?</li><li>What is your expected monthly salary?</li><li>This is only an On-Site job if you are available on-site please mention YES.</li></ul>Work Location: On the road

UpWork Sales Executive (Female)

Explore 1220+ Client support associate in Karachi this January. Find roles across top companies and apply now to boost your career.