customer support executive Jobs in Karachi

customer support executive

customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

customer sales representative Jobs in Karachi

customer sales representative

accounts assistant

client support associate

Telemarketing

A Customer Service Representative is responsible for assisting customers with inquiries, resolving complaints, and providing information about products or services. The role focuses on delivering a positive customer experience and maintaining customer satisfaction.Position: Call Center Executive &mdash; Client Support Role (No Sales Targets)Job Responsibilities:<ul><li>Handle inbound and outbound client calls in a professional manner</li><li>Provide accurate information and resolve client queries</li><li>Deliver high-quality customer support and service</li><li>Maintain proper call records and follow-up notes</li><li>Coordinate with internal teams when needed</li><li>Ensure a positive client experience on every interaction</li></ul>Why Join Us:<ul><li>No sales targets or pressure</li><li>Client support focused position</li><li>Fixed salary plus uncapped commissions</li><li>Daily and weekly performance incentives</li><li>Positive and collaborative work culture</li><li>Training and skill development programs</li><li>Career growth opportunities</li><li>Flexible working options</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you live in or near by Gulistan-e-Johar/Gulshan-e-Iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Client Support Associate | Customer Service-(Part Time)

Hikvision Pakistan

<div>
 
 As a Technical Support Associate, you will be responsible for providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues. You will communicate with installers via phone, email, or chat and work closely with other teams to ensure installers satisfaction.
 
 
 
 
 
 
 Responsibilities
 
 
 
 &middot; Manage installers and provide the training as per requirements
 
 
 &middot; Respond to installers inquiries in a timely and professional manner
 
 
 &middot; Identify, diagnose, and resolve technical issues
 
 
 &middot; Provide technical support to installers via phone, email, or chat
 
 
 &middot; Record and document installers issues and resolutions via excel sheets
 
 
 &middot; Collaborate with other teams to resolve complex installers issues
 
 
 &middot; Ensure installers satisfaction by providing exceptional service and support
 
 
 &middot; Stay up-to-date with product and technical knowledge to provide accurate information to installers
 
 
 &middot; Continuously improve knowledge and skills through training and development opportunities
 
 
 &middot; Conduct Training sessions for installers in different cities
 
 
 &middot; Conduct Product Demonstrations for installers in office work area, In shops and in seminars
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or related field (or equivalent work experience)
 </li>
 <li>
 Excellent communication skills (verbal and written)
 </li>
 <li>
 Strong problem-solving skills and ability to troubleshoot technical issues
 </li>
 <li>
 Experience with Windows operating systems and Microsoft Office Suite and other common software applications
 </li>
 <li>
 Familiarity with networking and internet technologies
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Customer-focused mindset and a desire to provide exceptional service
 </li>
 </ul>
</div>

Technical Support Associate

Ibex Pakistan

Job Overviewibex Pakistan is looking for a driven and customer-focused Global Customer Support Associate to become part of its Customer Service team. This position requires managing international customer interactions through both voice and chat platforms while ensuring outstanding service delivery and maintaining professional standards.Key Duties<ul><li>Respond to inbound inquiries from international customers via phone calls and chat</li><li>Deliver clear and accurate information regarding products, services, and company policies</li><li>Effectively address customer concerns, complaints, and basic technical or service-related issues</li><li>Accurately document customer interactions in CRM systems</li><li>Achieve individual and team targets related to quality assurance and productivity</li><li>Refer complex matters to the appropriate departments when necessary</li><li>Maintain a high standard of professionalism and customer satisfaction at all times</li></ul>Qualifications<ul><li>O/A Levels or a Bachelor&rsquo;s degree</li><li>Strong written and verbal communication skills in English</li><li>Ability to perform independently in a dynamic and fast-paced environment</li></ul>Benefits<ul><li>Company-provided transport</li><li>Potential for permanent placement</li><li>Opportunities for professional development and career progression within a growing organization</li></ul>Become a part of ibex Pakistan&rsquo;s expanding global customer service network and grow your career in a dynamic environment!Job Type: Full-timePay: From Rs90,000.00 per monthWork Location: In person

Customer Service Representative

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Must have at least 40 WPM
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through email and/or chat
 </li>
 <li>
 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Document each customer query as well as the resulting solution
 </li>
 <li>
 Provide alternatives to products/items, which are not available on the e-commerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing resolutions
 </li>
 <li>
 Stay up to date with the latest updates on system information and process changes
 </li>
 <li>
 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Customer Services Specialist

Talha & Co

We're Hiring: Customer Support Representative (CSR) for Beauty Pouch PK.Industry: Beauty &amp; Skincare | Type: Full-Time | Hours: 10 AM &ndash; 7 PM (Mon&ndash;Sat) | Location : PECHS Block 2Are you passionate about skincare, beauty, or fashion? Do you have ECommerce customer service experience? Join our growing team and become the voice of our brand.What You&rsquo;ll Do: 1)Handle customer queries via email, phone, chat, and social media. 2)Assist with product Inquiries, Order support, and Returns. 3)Ensure customer satisfaction and a seamless post-purchase experience 4)Maintain accurate customer records and collaborate with internal teams 5)Focus on service Not sales (No targets, no pressure)What We&rsquo;re Looking For: *Experience in eCommerce (beauty, skincare, fashion, or apparel preferred)*Strong verbal and written communication skills*Friendly, patient, and solution-oriented mindset*Familiarity with CRM or order management tools is a plus*Female candidates are strongly encouraged to applyJob Type: Full-timeApplication Question(s):<ul><li>Our Shift Timings are 10AM TO 7PM (MON-SAT) Any issues? </li><li>Notice period in current organization ?</li></ul>Work Location: In person

Customer Service Representative - CSR

Buraqstore(Women's Clothing Brand)

We are urgently hiring for a proactive and customer-focused Customer Support Assistant to join our team(Remote Job). The ideal candidate will be responsible for handling customer calls, confirming orders, tracking shipments, coordinating with courier partners, and performing accurate data entry. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities<ul><li>Attend inbound and outbound customer calls in a professional and courteous manner</li><li>Confirm customer orders and ensure all details are accurate</li><li>Check shipment tracking status and provide timely updates to customers</li><li>Coordinate with courier partners to ensure on-time delivery</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions and transactions</li><li>Perform data entry tasks with high accuracy and attention to detail</li><li>Follow up with customers to ensure satisfaction and issue resolution</li></ul>Required Skills &amp; Qualifications<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li><li>Strong verbal and written communication skills</li><li>Good problem-solving and coordination abilities</li><li>Basic computer proficiency (MS Office, email, CRM systems)</li><li>Ability to multitask and manage time effectively</li><li>Attention to detail and accuracy in data entry</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs31,000.00 per monthWork Location: Remote

Customer Support Assistant

Zidello

Job Description:Zidello is looking for a motivated and responsible Customer Support Intern (CSR Intern) to join our growing e-commerce team. This internship is ideal for fresh graduates, students, or individuals from a medical or healthcare background who want to gain practical experience in customer service and e-commerce operations.The selected candidate will assist the support team in managing customer queries, order updates, and ensuring a smooth customer experience.Key Responsibilities:<ul><li>Assist in managing and responding to customer chats and inquiries</li><li>Support the team in handling order tracking and order-related queries</li><li>Help customers with basic questions regarding products, orders, and delivery</li><li>Maintain records of customer conversations and order details</li><li>Work with the team to ensure a positive and professional customer experience</li></ul>Requirements &amp; Qualifications:<ul><li>Freshers are encouraged to apply</li><li>Candidates from medical or healthcare fields are welcome</li><li>Basic computer knowledge and familiarity with online systems</li><li>Good written and verbal communication skills</li><li>Responsible, eager to learn, and able to work in a team environment</li></ul>What You Will Gain:<ul><li>Hands-on experience in customer support and e-commerce operations</li><li>Professional communication and problem-solving skills</li><li>Exposure to real-world customer service workflows</li></ul>How to Apply:Interested candidates can send their CV to zidelloecom@gmail.com with the subject line &ldquo;CSR Internship Application.&rdquo;Job Types: Internship, Fresher Contract length: 3 monthsApplication Question(s):<ul><li>What is your current residential location (area and city)?</li><li>What are your salary expectations?</li><li>Are you available for an interview within the next 7 days?</li></ul>Work Location: In person

Customer Support Intern

Explore 1196+ Client support associate in Karachi this March. Find roles across top companies and apply now to boost your career.