customer service representative Jobs in Karachi

customer service representative

customer success specialist Jobs in Karachi

customer success specialist

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

associate, client delivery Jobs in Karachi

associate, client delivery

client support associate

Oraan

<div>
 
 Location:
 
 Karachi
 
 
 Department:
 
 Finance
 
 
 About the Role
 
 We are looking for a detail-oriented Finance Associate to support day-to-day financial operations and ensure accuracy across accounting, treasury, and reporting processes. This role requires someone who can manage financial records, coordinate payments, and support audits while maintaining strong financial discipline and compliance.
 
 
 What You&rsquo;ll Own
 
 
 Accounting &amp; Financial Reporting
 
 
 <ul>
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 Record and maintain financial transactions in QuickBooks Online (QBO).
 </li>
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 Post journal entries and maintain accurate financial records.
 </li>
 <li>
 Prepare financial reports and support month-end and year-end closing activities.
 
 
 </li>
 </ul>
 
 Accounts Payable &amp; Reconciliations
 
 
 <ul>
 <li>
 Oversee vendor payment processing and ensure proper documentation.
 </li>
 <li>
 Manage monthly payout processing including GL entries and reconciliations.
 </li>
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 Perform bank reconciliations and resolve any discrepancies.
 
 
 </li>
 </ul>
 
 Treasury Management
 
 
 <ul>
 <li>
 Support daily treasury operations and monitor cash flow.
 </li>
 <li>
 Coordinate with internal teams to forecast monthly fund requirements.
 </li>
 <li>
 Liaise with banks for fund transfers and treasury transactions.
 
 
 </li>
 </ul>
 
 Audit &amp; Compliance
 
 
 <ul>
 <li>
 Coordinate with external auditors and provide required documentation.
 </li>
 <li>
 Prepare year-end financial schedules and supporting records.
 </li>
 <li>
 Address audit queries and ensure timely resolution of observations.
 
 
 
 </li>
 </ul>
 Who You Are
 
 <ul>
 <li>
 1&ndash;3 years of experience in finance, accounting, or related roles.
 </li>
 <li>
 Strong understanding of accounting principles and financial processes.
 </li>
 <li>
 Experience using accounting tools such as QuickBooks or similar systems.
 </li>
 <li>
 Strong attention to detail with good analytical and reconciliation skills.
 </li>
 <li>
 Organized, reliable, and able to manage multiple deadlines.
 </li>
 <li>
 Comfortable working in a fast-paced, collaborative environment.
 
 
 </li>
 </ul>
</div>

Finance Associate

Mashreq

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 The Virtual Relationship Manager (VRM) will be serving as the key digital bridge between the bank and its SME clients. The role involves driving proactive client engagement, overseeing seamless onboarding and post-onboarding support, and ensuring tailored financial solutions, will be accountable for his own performance, client satisfaction, and revenue growth, while ensuring compliance and fostering a customer-centric, tech-driven digital banking experience.
 
 
 
 
 
 Key Result Areas
 
 
 
 
 
 Virtual Relationship Managers (VRMs) are pivotal in driving customer-centric growth and loyalty through regular client interactions, below provided are the key focus areas for the VRM&rsquo;s
 
 <ul>
 <li>
 Lead Management &amp; Drop-off Handling (New Acquisition)
 </li>
 <li>
 Managing NSTP Scenarios
 </li>
 <li>
 Assisted client onboarding
 </li>
 <li>
 Client Servicing &amp; Complaints Handling
 </li>
 <li>
 Cross-Sell (within 3 MOB)
 </li>
 <li>
 Portfolio Management
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 
 
 &bull; Strong sales knowledge &amp; market trends/investments/ Financial Market Knowledge.
 
 
 &bull; Strong Interpersonal skills and cultural sensitivity
 
 
 &bull; Relationship Management &amp; Networking skills. Extrovert/Amiable personality
 
 
 &bull; At least 5-7 years&rsquo; experience in a similar job.
 
 
 &bull; Self-Motivated and positive attitude.
 
 
 &bull; Analytical and numeric skills.
 
 
 &bull; Problem resolution skills.
 
 
 &bull; Ability to work under pressure and think on his/er feet.
 
 
 &bull; Dynamic, result-oriented approach to work.
 
</div>

Virtual Relationship Manager (Mashreq Digital Bank Pakistan)

Shark Innovation Labs

<ul><li>Position Name: Custom Clearance Associate</li></ul>We at Shark Innovation Labs are seeking a skilled Customs Clearance Associate with previous experience in Freight Forwarding, Shipping, or Logistics. The ideal candidate will have a deep understanding of customs processes and documentation, particularly in relation to air and sea cargo clearance. This Position is Faisalabad based.Responsibilities:&middot; Handle customs clearance operations for Air, Sea, and Land shipments.&middot; Prepare and submit import and export declarations through customs systems.&middot; Classify goods using appropriate HS Codes and ensure compliance with customs regulations.&middot; Verify shipping documentsRequirements:<ul><li>Education: Bachelor's/Masters degree in SCM (preferred)</li><li>Experience: Minimum of 2-3 years of experience in customs clearance within the UAE or Saudia Arabia. Prior experience in Freight Forwarding/Shipping/Logistics is an advantage.</li><li>Technical Skills:</li><li>Proficient in Mirsal 2 and DP World online payment systems.</li><li>Familiar with Dubai Trade Portal and its functionalities.</li><li>Soft Skills:</li><li>Ability to work in a fast-paced, performance-driven environment.</li><li>Strong communication skills, both written and verbal (English).</li></ul>Employment Type: Full-time<ul><li>Career Level: Mid-level</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Custom Clearance Associate

Increase Rev

We&rsquo;re Hiring! | Client Relationship Executive &ndash; Increase RevPosition OverviewWe are seeking a high-potential B2B Client Relationship Executive to join our growth engine and accelerate pipeline expansion initiatives. This role is designed for early-career professionals with strong commercial acumen, data-driven mindset, and a passion for revenue optimization. The incumbent will undergo structured on-the-job exposure across sales operations, market intelligence, client engagement, and strategic execution.Key Responsibilities:<ul><li>Support end-to-end lead generation, prospect qualification, and opportunity conversion workflows.</li><li>Conduct market research, competitor benchmarking, and customer insights analysis to identify growth opportunities.</li><li>Assist in preparing sales proposals, pitch decks, and business cases aligned with value propositions.</li><li>Track KPIs, CRM updates, pipeline health, and performance dashboards for management reporting.</li><li>Participate in client meetings, product demos, and stakeholder engagement activities.</li><li>Execute ad-hoc strategic projects to improve process efficiency, revenue scalability, and customer acquisition.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Media Sciences or related discipline.</li><li>2-3 years of B2B progressive sales experience.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Ability to thrive in a fast-paced, performance-oriented environment.</li><li>Must be fluent in English.</li></ul>Job Details:Position: Client Relationship ExecutiveLocation: Gulshan-e-Iqbal, KarachiType: On-site / Full-timeSalary: PKR 50,000 + 5% Recurring Commissions &amp; (Target new sales $500 every month)Timings: 12 PM &ndash; 8 PMWorking Days: Mon to SatJob Types: Full-timeTo Apply:Send your Resume at jobs@increaserev.comor WhatsApp at ‪‪+92 310 7263492‬‬<ul><li>Mention &ldquo;Client Relationship Executive&rdquo; in the subject line.</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Client Relationship Executive

Wavelink Digital

We are seeking a motivated and detail-oriented Accounts Intern to join our Finance team. This internship is designed to provide practical exposure to accounting operations, financial record-keeping, and client account management. The ideal candidate should be eager to learn, organized, and have a basic understanding of accounting principles.Key Responsibilities<ul><li>Assist in maintaining company financial records and accounting documentation.</li><li>Support the preparation and processing of employee salary records and reimbursements.</li><li>Assist in maintaining records of employee rebates and other financial transactions.</li><li>Help maintain client accounts and update payment and installment records.</li><li>Assist in following up with clients regarding outstanding payments and installments.</li><li>Maintain organized files and documentation of client transactions.</li><li>Support the Finance team in preparing invoices, receipts, vouchers, and other accounting documents.</li><li>Perform data entry and update accounting records accurately.</li><li>Assist in maintaining petty cash records and office expense documentation.</li><li>Support account reconciliation and preparation of financial reports.</li><li>Coordinate with internal departments to ensure accurate financial records.</li><li>Assist with day-to-day administrative and accounting tasks as assigned by the Finance Manager.</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply.</li><li>Basic understanding of accounting principles and financial reporting.</li><li>Proficiency in Microsoft Excel and other MS Office applications.</li><li>Familiarity with QuickBooks or other accounting software is an added advantage.</li><li>Strong analytical and numerical skills.</li><li>Excellent attention to detail and organizational skills.</li><li>Good written and verbal communication skills.</li><li>Ability to maintain confidentiality and work effectively in a team.</li><li>Eagerness to learn and develop a career in Finance and Accounting.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Accounts Intern

Eplanet Global

Data Entry / Video Annotation AssociateLocation: Bahadurabad, KarachiResponsibilities:Perform data entry and back-office operations Video annotation tasks (preferred experience) Work in rotational shifts 5 working days per week (weekly offs on weekdays)Requirements:Basic English communication skills Experience in Data Entry, Back Office, or Video Annotation Good command of MS Office Flexible to work in rotational shiftsSalary: 32K + Performance Bonus (up to 10K)Send your resume at wajiha.hayat@eplanetglobal.com by mentioning the position inPay: Rs42,000.00 per monthWork Location: In person

Data Entry / Video Annotation Associate

Standard Chartered Bank

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 Requisition Number: 59236
 Job Location: Karachi, PAK
 Global Grade: Band 8
 Work Type: Office Working
 Employment Type: Permanent
 Posting Start Date: 30/07/2026
 Posting End Date: 12/08/2026
 :
 Job Summary
 
This role will be responsible for generating and reporting reports as per Business, Group, and Regulator requirements, providing a bird's eye view to Client Centre management on KPI progress, and ensuring frontline capacity planning, target setting, and administration through proper workforce scheduling. Additionally, the role involves arranging and conducting meetings to improve departmental performance, preparing for monthly and annual performance reviews to establish goals and development plans, and ensuring Call Center KPIs are met within targets, reporting any breaches to management.
 
Key Responsibilities
 Responsible for generating reports as per business requirements.
 Coordinate with relevant stakeholders on day-to-day activities.
 Provide a bird's eye view to Client Centre management on KPI progress.
 Ensure high self-knowledge on all products and processes, keeping oneself updated.
 Responsible for frontline capacity planning, target setting, and administration through proper workforce scheduling.
 Ensure proper load allocation in terms of productivity and execution of client engagement/portfolio management model.
 Adhere to all policies, guidelines, procedures, and local regulatory requirements, reflecting best practices and Group directions.
 Maintain proper hygiene and ensure the clean desk policy is followed.
 
Skills and Experience
 Data Gathering and Reporting
 Budget Management
 Sales Proposals and Presentations
 Sales Forecasting
 Stakeholder Management
 Effective Communications
 Call Center Management
 About Standard Chartered
 
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
Together we: 
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
What we offer
 
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 Flexible working options based around home and office locations, with flexible working patterns.
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 
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Workforce & Portfolio Manager

Explore 91+ Client support associate in Karachi this August. Find roles across top companies and apply now to boost your career.