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SSBZHospital

<div>
 
 Overview
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 Sheikh Sultan bin Zayed Hospital is a state-of-the-art hospital serving Abu Dhabi&rsquo;s Northern Emirates. With 200+ beds and JCI accreditation, it delivers world-class, community-focused care. By leveraging cutting-edge technologies and the expertise of M42&rsquo;s renowned network (including Imperial
 
 
 College London Diabetes Centre, Amana Healthcare, Mubadala Health Dubai, and Healthpoint), SSBZH stands at the forefront of medical innovation. The hospital is dedicated to improving health outcomes, facilitating access to quality care and addressing the unique needs of military personnel, their families, and the broader community in the Northern Emirates.
 
 
 We are looking for a detail-oriented Template Builder to manage clinic scheduling templates, clinician rosters, and appointment availability at Sheikh Sultan Bin Zayed Hospital (SSBZH). This role is essential in ensuring accurate scheduling, optimizing patient access, supporting operational efficiency, and maintaining compliance with applicable healthcare and accreditation standards. Success in this role requires strong attention to detail, effective stakeholder communication, and a commitment to delivering an exceptional patient experience.
 
 
 
 Responsibilities
 
 
 
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 Maintain and optimize clinic scheduling templates, provider rosters, and appointment availability to support patient access and operational efficiency.
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 Ensure provider schedules are accurately configured, finalized, and published within agreed timelines.
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 Implement approved template builds and schedule changes while maintaining a high level of accuracy and compliance.
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 Collaborate with physicians, clinical teams, and operational stakeholders to maximize resource utilization and service delivery.
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 Provide exceptional customer service to patients, families, and colleagues through professional and effective communication.
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 Ensure compliance with organizational policies, patient confidentiality requirements, and applicable regulatory and accreditation standards.
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 Monitor scheduling performance, identify improvement opportunities, and contribute to continuous process enhancement initiatives.
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 Achieve agreed service levels, quality standards, turnaround times, and key performance indicators while supporting a positive patient experience.
 
 
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 Qualifications
 
 
 
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 Experience in healthcare setting providing appointment scheduling or equivalent work experience in another relevant industry.
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 Three (3) years experience as a Contact Center Agent.
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 Intermediate knowledge of medical terminology, insurance, hospital operations.
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 Fluent in Arabic and English; strong oral and written communication in both languages.
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 Proficiency with Microsoft Office suite
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Template Builder

Ebn Hayan Health Care

Job Title: Public Relations Officer (PRO) &ndash; Healthcare GroupLocation: Sharjah, United Arab EmiratesIndustry: Healthcare / Medical Clinics / HospitalsDepartment: Human Resources &amp; Administration / OperationsEmployment Type: Full-TimeJob PurposeThe Public Relations Officer (PRO) will be responsible for managing all government liaison activities, corporate documentations, facility licensing, and full employee visa cycles. The ideal candidate must maintain strong operational compliance with UAE labor and immigration laws, Sharjah Health Authority (SHA), Ministry of Health and Prevention (MOHAP), and local municipal authorities.Key Responsibilities &amp; Duties1. Visa &amp; Immigration Management<ul><li>Processing Visas: Handle end-to-end employee visa applications, renewals, cancellations, status changes, and transfers via Tasheel, Amer, GDRFA, and MOHRE online portals.</li><li>Medical &amp; Emirates ID: Coordinate and escort employees for medical fitness tests, Emirates ID biometrics, and blood tests required for residency visas.</li><li>Dependent &amp; Investor Visas: Assist with processing residence visas for company executives, partners, doctors, and sponsored dependents.</li><li>Labor Contracts &amp; Permits: Draft, submit, and update employment contracts and work permits in line with UAE Labor Law updates.</li></ul>2. Healthcare Licensing &amp; Facility Compliance<ul><li>Health Authority Liaison: Coordinate with the Sharjah Health Authority (SHA) and MOHAP for facility licensing, operational approvals, and clinical practice permits.</li><li>Medical Staff Processing: Assist HR in submitting documents for doctors, nurses, and allied healthcare professionals to acquire or renew their professional SHA/MOHAP licenses.</li><li>Inspectors &amp; Audits: Facilitate smooth visits and inspections by healthcare authorities, Civil Defense, and Sharjah Municipality.</li></ul>3. Business &amp; Corporate Documentation Management<ul><li>Trade License &amp; Permits: Oversee annual renewals of Commercial Trade Licenses with the Sharjah Economic Development Department (SEDD).</li><li>Municipal &amp; Civil Defense Approvals: Ensure timely renewal of Signboard permits, Civil Defense safety certificates, tenancy contracts (Ejari/Tawtheeq equivalent in Sharjah), and environmental health approvals.</li><li>Document Legalization: Handle attestation and legalization of official corporate and personal documents (degrees, power of attorney, commercial agreements) through the Ministry of Foreign Affairs (MOFA) and embassies.</li></ul>4. Expiry Tracking &amp; Compliance Control<ul><li>Database Maintenance: Maintain an active, error-free database tracking expiration dates for:</li><li>Employee Residence Visas &amp; Emirates IDs</li><li>SHA / MOHAP Healthcare Licenses</li><li>Corporate Trade Licenses, Civil Defense permits, and Lease agreements</li><li>Penalty Prevention: Issue timely advance notifications to HR and Management to ensure zero fines or regulatory penalties due to delayed renewals.</li><li>File Management: Keep organized electronic and physical copies of all official government documents, approvals, and employee passport files.</li></ul>5. Government Relations &amp; External Representation<ul><li>Represent the healthcare group in person at government departments, including GDRFA, Tasheel, Tawjeeh, Police Headquarters, Sharjah Municipality, and SEDD.</li><li>Stay up-to-date with changing UAE immigration rules, labor laws, MOHRE regulations, and healthcare directives, advising HR leadership accordingly.</li></ul>Required Skills &amp; Competencies<ul><li>Government Portal Proficiency: Mastery of online portals (ICP, GDRFA Sharjah/Dubai, MOHRE/Tasheel, SEDD, SHA, MOHAP).</li><li>Regulatory Knowledge: Deep understanding of UAE Labor Law, Dubai and Sharjah immigration rules, and healthcare regulatory compliance.</li><li>Organizational Skills: Meticulous attention to detail for handling strict document verification and expiry schedules.</li><li>Communication &amp; Negotiation: Excellent interpersonal skills to build positive relationships with government officers and inspectors.</li><li>Time Management: Ability to manage tight deadlines, priority filings, and urgent administrative approvals simultaneously.</li></ul>Qualifications &amp; Experience Requirements<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Law, Public Relations, or a related field (High school diploma acceptable with extensive experience).</li><li>Experience: Minimum 3&ndash;5 years of PRO experience in the UAE, preferably within the healthcare, clinic, or hospital sector in Sharjah.</li><li>Languages:</li><li>Arabic: Native or Fluent (Essential for reading government letters and dealing with officials directly).</li><li>English: Professional professional working proficiency (verbal and written).</li><li>Driving License: Valid UAE Driver&rsquo;s License with a clean driving record and own vehicle (Required for frequent site and government office visits).</li></ul>Pay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Public Relation Officer (PRO)

Explore 2+ Clinic receptionist in Sharjah this August. Find roles across top companies and apply now to boost your career.

2 clinic receptionist jobs In Sharjah

Template Builder

Public Relation Officer (PRO)