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clinic support assistant

NMC Health plc

<div>To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician&rsquo;s supervision.
Request the necessary investigation for the patient.
To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwifes.
Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect. 
 
To provide a range of healthcare and non-nursing duties, ensuring efficient and effective service to the ward/department at all times.
To assist with administration and non-nursing duties.
To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.
To assist all patients who are able, towards independence and activity under the direction of the physician/Registered Nurse/Midwife.
To provide patient comfort by utilizing resources and materials; transporting patients; answering patients call and requests; reporting observation of the patient to the team leader.
To assist patient transfer to other departments.
To accompany patients who are ready for discharge.
To transport equipment and patient records between departments.
To support the registered nurse staff and ward clerk in the clerical,
 
administrative and receptionist duties in the ward.
To assist in maintenance of stocks and non-medical supplies.
To develop and utilize good communication skills and receive and
 
pass on telephone message.
To correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment to the Registered Nurse/ Midwife in charge.
To cover the duties of the ward clerk in absence.
To advice the Registered Nurse/ Midwife in charge of malfunctioning equipment.
To liaise with the Registered Nurse/ Midwifes in charge in the assessment of equipment and medical consumable items requirements.
To ensure appropriate utilization of resources effectively and efficiently.
To provide positive patient experience through the delivery of high-quality customer service.
To identify unsafe care practices and contribute to corrective actions.
Observe and maintain confidentiality of information data relating to patients, staff, service and the the organization.
To appropriately escalate identified concerns according to level of urgency.
To demonstrate an understanding of positive health and promote positive health.
To ensure continuity of care, the clinic assistant must update the physician/midwife in charge of any task, procedures and advice given to the patient and his/ her family.
To work within the current policies issued by hospital, reporting any sickness and accidents to the physician/Registered nurse/midwife and Nurse Manager.
To liaise with nursing colleagues and other professional standards, hospital policies and procedures, local requirements and JCI standards.
To participate in any other duties that you may be asked to undertake by physician/ Senior nursing staff within the scope of practice.
To ensure that patients/ clients belongings and valuebale are kept safely, adhering to local procedures.
To be able to administer and seek advice on the appropriate measures in an emergency.
To ensure that patient/clients
Privacy maintained and that dignity and freedom of choice is enhanced.
To report all changes in patients&rsquo; condition to the physician/Registered nurse/ Midwife.
To maintain knowledge, skills and accept responsibility for own education and career development.
To attend in service training, other training program and meetings as required.
Set goal and standards for self-improvement.
To process clear understanding and commitment to NMC&rsquo; policy. Accepts and recognizes the legal limitations and ethical parameters of the role.
Demonstrate effective oral and written communications skills.
Demonstrate flexibility in meeting work demands and able to work as a team.
Demonstrate understanding of cultural differences.
Takes direction from the Registered nurse/ midwife in problem solving.
Maintains confidentiality at all times.
Be informed on health &amp; safety regulation affecting the unit in which they work.
Have full knowledge of fire precautions and regulations.
Be familiar with all types of Hospital codes and know how to telephone for emergency services.
 
The Clinic Assistant will also be expected to contribute to the wider corporate and organizational development needs as appropriate within the scope of service.
The Clinic assistant will be expected to ensure compliance with the requirement of the health and safety regulations of the hospital.
Meets work demands and is able to follow directions accurately.
To perform any other duty as required by line manager that commensurate with the post.
Prepare patient for examination by Doctor.
Assists Doctor and Registered nurse/ midwife in certain procedures e.g. Amniocentesis, Amino Drainage, CVS, IUT.
Ensures that all procedures and investigations are charged.
Ensure clinics are clean and clinical waste is managed as per hospital/DOH guidelines.
Ensures treatment rooms are cleaned after each procedure is completed.
Cleans used instruments as necessary before sending the instruments to CSSD for sterilization.
Cleans used equipment after every use and dates/ signs clean equipment tag.
Maintains inventory of all clinical trays and surgical instruments stored in doctor&rsquo;s room and treatment room.
Assist in Outpatient clinics where required. Flexible in assignment when directed by Registered Nurse/ Midwifes in charge.
Complying consistently with NMC policies, procedures &amp; practices.
 
Maintain confidentiality with regards with any information exchanged or received in current capacity in accordance with confidentiality agreement and organizational policy.
Employee shall adhere to and follow infection control guidelines and quality standards as published by quality Department.
Employee must understand and adhere to the Emergency preparedness plan / policy.
Participate in mandatory training and workshop as per organizational and regulators.
Dress appropriately as per organizational policy and the culture of United Arab Emirates.
Comply with Waste management procedures and policies.
Attend applicable OSH/Infection control training programs, mock drills and awareness programs.</div>
 <div><div><div><div><div><ul><li>To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician&rsquo;s supervision.
</li><li>Request the necessary investigation for the patient.
</li><li>To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwifes.
</li><li>Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect.
</li><li>To provide a range of healthcare and non-nursing duties, ensuring efficient and effective service to the ward/department at all times.
</li><li>To assist with administration and non-nursing duties.
</li><li>To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.
</li><li>To assist all patients who are able, towards independence and activity under the direction of the physician/Registered Nurse/Midwife.
</li><li>To provide patient comfort by utilizing resources and materials; transporting patients; answering patients call and requests; reporting observation of the patient to the team leader.
</li><li>To assist patient transfer to other departments.
</li><li>To accompany patients who are ready for discharge.
</li><li>To transport equipment and patient records between departments.
</li><li>To support the registered nurse staff and ward clerk in the clerical, administrative and receptionist duties in the ward.
</li><li>To assist in maintenance of stocks and non-medical supplies.
</li><li>To develop and utilize good communication skills and receive and pass on telephone message.
</li><li>To correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment to the Registered Nurse/ Midwife in charge.
</li><li>To cover the duties of the ward clerk in absence.
</li><li>To advice the Registered Nurse/ Midwife in charge of malfunctioning equipment.
</li><li>To liaise with the Registered Nurse/ Midwifes in charge in the assessment of equipment and medical consumable items requirements.
</li><li>To ensure appropriate utilization of resources effectively and efficiently.
</li><li>To provide positive patient experience through the delivery of high-quality customer service.
</li><li>To identify unsafe care practices and contribute to corrective actions.
</li><li>Observe and maintain confidentiality of information data relating to patients, staff, service and the organization.
</li><li>To appropriately escalate identified concerns according to level of urgency.
</li><li>To demonstrate an understanding of positive health and promote positive health.
</li><li>To ensure continuity of care, the clinic assistant must update the physician/midwife in charge of any task, procedures and advice given to the patient and his/ her family.
</li><li>To work within the current policies issued by hospital, reporting any sickness and accidents to the physician/Registered nurse/midwife and Nurse Manager.
</li><li>To liaise with nursing colleagues and other professional standards, hospital policies and procedures, local requirements and JCI standards.
</li><li>To participate in any other duties that you may be asked to undertake by physician/ Senior nursing staff within the scope of practice.
</li><li>To ensure that patients/ clients belongings and valuebale are kept safely, adhering to local procedures.
</li><li>To be able to administer and seek advice on the appropriate measures in an emergency.
</li><li>To ensure that patient/clients privacy maintained and that dignity and freedom of choice is enhanced.
</li><li>To report all changes in patients&rsquo; condition to the physician/Registered nurse/ Midwife.
</li><li>To maintain knowledge, skills and accept responsibility for own education and career development.
</li><li>To attend in service training, other training program and meetings as required.
</li><li>Set goal and standards for self-improvement.
</li><li>To process clear understanding and commitment to NMC&rsquo; policy. Accepts and recognizes the legal limitations and ethical parameters of the role.
</li><li>Demonstrate effective oral and written communications skills.
</li><li>Demonstrate flexibility in meeting work demands and able to work as a team.
</li><li>Demonstrate understanding of cultural differences.
</li><li>Takes direction from the Registered nurse/ midwife in problem solving.
</li><li>Maintains confidentiality at all times.
</li><li>Be informed on health &amp; safety regulation affecting the unit in which they work.
</li><li>Have full knowledge of fire precautions and regulations.
</li><li>Be familiar with all types of Hospital codes and know how to telephone for emergency services.
</li><li>The Clinic Assistant will also be expected to contribute to the wider corporate and organizational development needs as appropriate within the scope of service.
</li><li>The Clinic assistant will be expected to ensure compliance with the requirement of the health and safety regulations of the hospital.
</li><li>Meets work demands and is able to follow directions accurately.
</li><li>To perform any other duty as required by line manager that commensurate with the post.
</li><li>Prepare patient for examination by Doctor.
</li><li>Assists Doctor and Registered nurse/ midwife in certain procedures e.g. Amniocentesis, Amino Drainage, CVS, IUT.
</li><li>Ensures that all procedures and investigations are charged.
</li><li>Ensure clinics are clean and clinical waste is managed as per hospital/DOH guidelines.
</li><li>Ensures treatment rooms are cleaned after each procedure is completed.
</li><li>Cleans used instruments as necessary before sending the instruments to CSSD for sterilization.
</li><li>Cleans used equipment after every use and dates/ signs clean equipment tag.
</li><li>Maintains inventory of all clinical trays and surgical instruments stored in doctor&rsquo;s room and treatment room.
</li><li>Assist in Outpatient clinics where required. Flexible in assignment when directed by Registered Nurse/ Midwifes in charge.
</li><li>Complying consistently with NMC policies, procedures &amp; practices.
</li><li>Maintain confidentiality with regards with any information exchanged or received in current capacity in accordance with confidentiality agreement and organizational policy.
</li><li>Employee shall adhere to and follow infection control guidelines and quality standards as published by quality Department.
</li><li>Employee must understand and adhere to the Emergency preparedness plan / policy.
</li><li>Participate in mandatory training and workshop as per organizational and regulators.
</li><li>Dress appropriately as per organizational policy and the culture of United Arab Emirates.
</li><li>Comply with Waste management procedures and policies.
</li><li>Attend applicable OSH/Infection control training programs, mock drills and awareness programs.</li></ul></div></div></div></div></div>
 <div>Nursing Qualification with license preferred or High School Diploma.
Two Years or more years of experience in hospital environment/ Nursing experience.</div>

Clinic Support Assistant

<div>To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician&rsquo;s supervision.
Request the necessary investigation for the patient.
To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwifes.
Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect. 
 
To provide a range of healthcare and non-nursing duties, ensuring efficient and effective service to the ward/department at all times.
To assist with administration and non-nursing duties.
To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.
To assist all patients who are able, towards independence and activity under the direction of the physician/Registered Nurse/Midwife.
To provide patient comfort by utilizing resources and materials; transporting patients; answering patients call and requests; reporting observation of the patient to the team leader.
To assist patient transfer to other departments.
To accompany patients who are ready for discharge.
To transport equipment and patient records between departments.
To support the registered nurse staff and ward clerk in the clerical,
 
administrative and receptionist duties in the ward.
To assist in maintenance of stocks and non-medical supplies.
To develop and utilize good communication skills and receive and
 
pass on telephone message.
To ensure appropriate utilization of resources effectively and efficiently.
To provide positive patient experience through the delivery of high-quality customer service.
Observe and maintain confidentiality of information data relating to patients, staff, service and the the organization.
To appropriately escalate identified concerns according to level of urgency.
To liaise with nursing colleagues and other professional standards, hospital policies and procedures, local requirements and JCI standards.
To be able to administer and seek advice on the appropriate measures in an emergency.
 
development.
To attend in service training, other training program and meetings as required.
To process clear understanding and commitment to NMC&rsquo; policy. Accepts and recognizes the legal limitations and ethical parameters of the role.
Demonstrate effective oral and written communications skills.
Demonstrate flexibility in meeting work demands and able to work as a team.
Maintains confidentiality at all times.
Be informed on health &amp; safety regulation affecting the unit in which they work.
Have full knowledge of fire precautions and regulations.
Be familiar with all types of Hospital codes and know how to telephone for emergency services.</div>
 <div><ul><li>To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician&rsquo;s supervision.
</li><li>Request the necessary investigation for the patient.
</li><li>To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwives.
</li><li>Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect.
</li><li>To provide a range of healthcare and non-nursing duties, ensuring efficient and effective service to the ward/department at all times.
</li><li>To assist with administration and non-nursing duties.
</li><li>To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.
</li><li>To assist all patients who are able, towards independence and activity under the direction of the Physician/ Registered Nurse/ Midwife.
</li><li>To provide patient comfort by utilizing resources and materials; transporting patients; answering patients' calls and requests; reporting observation of the patient to the team leader.
</li><li>To assist patient transfer to other departments.
</li><li>To accompany patients who are ready for discharge.
</li><li>To transport equipment and patient records between departments.
</li><li>To support the registered nurse staff and ward clerk in the clerical, administrative, and receptionist duties in the ward.
</li><li>To assist in maintenance of stocks and non-medical supplies.
</li><li>To develop and utilize good communication skills and receive and pass on telephone messages.
</li><li>To ensure appropriate utilization of resources effectively and efficiently.
</li><li>To provide positive patient experience through the delivery of high-quality customer service.
</li><li>Observe and maintain confidentiality of information data relating to patients, staff, service, and the organization.
</li><li>To appropriately escalate identified concerns according to level of urgency.
</li><li>To liaise with nursing colleagues and adhere to professional standards, hospital policies and procedures, local requirements, and JCI standards.
</li><li>To be able to administer and seek advice on the appropriate measures in an emergency.
</li><li>To attend in-service training, other training programs, and meetings as required.
</li><li>To process clear understanding and commitment to NMC policy. Accepts and recognizes the legal limitations and ethical parameters of the role.
</li><li>Demonstrate effective oral and written communication skills.
</li><li>Demonstrate flexibility in meeting work demands and ability to work as a team.
</li><li>Maintain confidentiality at all times.
</li><li>Be informed on health &amp; safety regulations affecting the unit in which they work.
</li><li>Have full knowledge of fire precautions and regulations.
</li><li>Be familiar with all types of hospital codes and know how to telephone for emergency services.</li></ul></div>
 <div><ul><li>Nursing qualification with valid license preferred, or High School Diploma.
</li><li>Two or more years of experience in a hospital environment / nursing experience.
</li><li>Previous experience as a Clinical Assistant.</li></ul></div>

Firstcity Medical Center

Dental Assistant (With Own Visa &ndash; Licensed or Unlicensed)Our dental clinic located in Abu Dhabi, Hamdan Street (Main City) is looking for an experienced and motivated Dental Assistant to join our team. Applicants must have their own valid visa. Both licensed and unlicensed candidates are welcome to apply.Responsibilities<ul><li>Assist the dentist during clinical procedures</li><li>Prepare, sterilize, and organize dental instruments</li><li>Manage patient records, appointments, and basic administrative tasks</li><li>Maintain cleanliness and hygiene of the treatment area</li><li>Provide excellent patient care and support throughout the visit</li></ul>Requirements<ul><li>Previous experience as a Dental Assistant (UAE experience preferred)</li><li>Own visa (mandatory)</li><li>Licensed or unlicensed candidates may apply</li><li>Strong communication and patient‑handling skills</li><li>Knowledge of dental instruments, sterilization, and infection control</li><li>Ability to work efficiently in a fast‑paced clinical environment</li></ul>Important Note:Please avoid applying if you do not meet the requirements.Thank you.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Dental Assistant

Dr Firas Dental & Orthodontic Center

Dr. Firas Dental &amp; Orthodontic Center is currently looking for a qualified Dental Assistant to join our growing team for an expansion position within Abu Dhabi.This role requires a dedicated, detail-oriented professional who can support dentists in delivering high-quality patient care while ensuring compliance with DOH regulations and FDOC standards.Key Responsibilities:<ul><li>Assist the dentist during clinical procedures</li><li>Prepare patients and treatment rooms</li><li>Record treatment details in EMR (Doktor32 preferred)</li><li>Coordinate with reception, insurance, and cashier as needed</li><li>Maintain infection control and sterilization standards</li><li>Take dental radiographs (X-rays)</li><li>Ensure compliance with DOH, ADHICS, and clinic policies</li><li>Maintain confidentiality of patient and employee data</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Dentistry</li><li>Minimum 3 years experience as Dental Assistant</li><li>DOH License as Dental Assistant is a must</li><li>Experience with EMR systems (Doktor32 is an advantage)</li><li>Strong organizational and communication skills</li><li>Fluent in English (Arabic is a plus)</li></ul>Important:This is an expansion role. Candidates must be willing to relocate within Abu Dhabi branches if required.Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to relocate to another branch within Abu Dhabi for an expansion position, if required?</li></ul>

Dental Assistant – Branch Expansion

BRITISH DENTAL CLINIC

Job Title: Medical Receptionist / Administrative Assistant(Full time)Job Description:We are looking for a professional and organized Medical Receptionist / Administrative Assistant to join our team. The ideal candidate will have experience working in a medical environment and be comfortable handling both administrative and patient-facing responsibilities.Key Responsibilities:Greet and assist patients in a professional and courteous mannerManage appointment scheduling and patient recordsHandle monthly income book and perform basic accounting tasksAssist with marketing and communication materials; ability to edit using CanvaMaintain and organize medical files and documentationPerform general administrative duties as requiredRequirements:Previous experience in a medical office or healthcare settingKnowledge of DOK32 software is a plusProficient in Microsoft OfficeAbility to work independently and manage multiple tasksStrong communication and interpersonal skillsDetail-oriented with excellent organizational skillsPreferred Skills:Experience with social media content creation or Canva editingFamiliarity with monthly accounting processesYou can share your CV to: clinic@britishdentalclinic.aeJob Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthWork Location: In person

Medical Receptionist/Admin

Beauty Trick Medical Center

Join our dynamic clinic is looking for a Receptionist where you'll have the unique opportunity to work alongside industry-leading dental doctors at the forefront of innovation. If you're eager to learn, highly professional, and ready to shine in a vibrant clinic environment, we&rsquo;d love to hear from you!Key Responsibilities<ul><li>Welcome and assist patients, providing exceptional customer service and ensuring a seamless client experience.</li><li>Proactively anticipate patient needs and efficiently manage appointment scheduling.</li><li>Support senior doctors and clinic staff by maintaining a well-organized and professional front desk.</li><li>Collaborate with a multidisciplinary team to achieve individual and clinic goals.</li><li>Manage administrative tasks, including patient documentation and follow-ups.</li><li>with dental clinic experience</li><li>with Dok32 experience</li></ul>Salary will discuss upon interviewJob Type: Full-time

Dental Receptionist

Job OverviewDr. Firas Dental &amp; Orthodontic Center is currently looking for a professional and customer-focused Call Center Agent to join our team in Abu Dhabi. The successful candidate will handle patient communications, appointment scheduling, and inquiries, ensuring excellent service and efficient coordination across clinic branches.This role plays a key part in enhancing patient experience, supporting clinic operations, and maintaining professional communication standards within the organization.Key ResponsibilitiesPatient Communication &amp; Appointment Handling<ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li></ul>System &amp; Patient Data Management<ul><li>Accurately update patient records in the clinic management system.</li><li>Document call outcomes, cancellations, and feedback.</li><li>Maintain strict confidentiality of patient information.</li></ul>Insurance &amp; Coordination Support<ul><li>Coordinate with the insurance department regarding patient eligibility and approvals.</li><li>Collect patient insurance information prior to appointments.</li><li>Direct billing or coverage inquiries to the appropriate department.</li></ul>Interdepartmental Coordination<ul><li>Communicate with reception teams, nurses, and doctors regarding appointment schedules.</li><li>Notify relevant departments regarding cancellations or patient delays.</li><li>Support branch operations during busy clinic hours.</li></ul>Service Quality &amp; Compliance<ul><li>Maintain professional telephone etiquette at all times.</li><li>Follow clinic SOPs, service standards, and quality guidelines.</li><li>Meet KPIs related to call handling, appointment conversion, and patient satisfaction.</li><li>Comply with UAE healthcare regulations and data protection policies.</li></ul>RequirementsEducation<ul><li>High School Diploma or equivalent (required)</li><li>Bachelor&rsquo;s degree is an advantage</li></ul>Experience<ul><li>Minimum 2 years experience as a Call Center Agent, Receptionist, or Customer Service Representative</li><li>Experience in healthcare or dental facilities is preferred</li></ul>Skills<ul><li>Fluent in Arabic and English (required)</li><li>Strong communication and listening skills</li><li>Experience using patient management systems or EMR</li><li>Good telephone handling skills</li><li>Knowledge of Dok32 system is an advantage</li></ul>Preferred Skills<ul><li>Experience working in a dental or medical facility</li><li>Ability to handle multiple tasks in a fast-paced environment</li><li>Strong organization and time management skills</li><li>Compassionate and patient-focused communication style</li></ul>Why Join Us?At Dr. Firas Dental &amp; Orthodontic Center, we are committed to delivering high-quality dental care and exceptional patient service. Our team values professionalism, teamwork, and continuous improvement in delivering outstanding healthcare experiences.Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Call Center Agent – Dental Facility

Explore 1030+ Clinic support assistant in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.

1030 clinic support assistant jobs In Abu Dhabi

Clinic Support Assistant

Clinic Support Assistant

Dental Assistant

Dental Assistant – Branch Expansion

Medical Receptionist/Admin

Dental Receptionist

Call Center Agent – Dental Facility