pharmacist

clinic helper

dha pharmacist

emirati pharmacist (part‑time / full‑time) healthhub, dubai Jobs in Dubai

pharmaceutical assistant production officer Jobs in Dubai

clinical pharmacist

Rals Healthcare

We are seeking a qualified and customer-focused Pharmacist with 1-2 years of UAE pharmacy experience to join our team. The ideal candidate will be responsible for accurately dispensing medications, providing professional advice to patients, and ensuring compliance with UAE healthcare regulations. The Pharmacist will play an important role in delivering high-quality pharmaceutical care and maintaining excellent customer service standards.Key Responsibilities<ul><li>Accurately dispense prescription medications in accordance with physician instructions and UAE regulations.</li><li>Provide counseling to patients regarding medication usage, dosage, interactions, and potential side effects.</li><li>Review prescriptions to ensure accuracy, completeness, and legality.</li><li>Maintain proper storage and handling of pharmaceutical products according to regulatory standards.</li><li>Monitor and manage pharmacy inventory, including stock control and expiry checks.</li><li>Ensure compliance with local health authority regulations and pharmacy policies.</li><li>Maintain patient confidentiality and accurate pharmacy records.</li><li>Collaborate with healthcare professionals to ensure safe and effective medication use.</li><li>Deliver excellent customer service and address patient inquiries professionally.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s Degree in Pharmacy (B.Pharm or Pharm.D).</li><li>1&ndash;2 years of pharmacy experience in the UAE.</li><li>Mandatory: Valid DHA Pharmacist License</li><li>Good knowledge of pharmaceutical products and UAE healthcare regulations.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work efficiently in a fast-paced environment.</li></ul>Preferred Skills<ul><li>Strong attention to detail and accuracy in dispensing medications.</li><li>Customer-focused approach with excellent counseling skills.</li><li>Familiarity with pharmacy management systems and basic computer skills.</li><li>Ability to work independently and as part of a team.</li></ul>Application Question(s):<ul><li>Do you hold a valid DHA Pharmacist License?</li><li>How many years of pharmacy experience do you have in the UAE?</li><li>What is your Current monthly salary ?</li></ul>Work Location: In person

Pharmacist -DHA License

Spec Brite Group

Job description:We are seeking a highly motivated and technically proficient Medical Equipment Sales Representative to join our dynamic team in the UAE. The ideal candidate will possess a strong understanding of medical equipment and technologies, coupled with exceptional sales and communication skills. You will be responsible for promoting and selling our range of cutting-edge medical devices and solutions to hospitals, clinics, and other healthcare facilities throughout the UAE. A valid UAE driving license is mandatory for this role, as it will involve frequent travel to client sites.Key Responsibilities:Technical Sales Expertise:<ul><li>Provide in-depth technical presentations and product demonstrations to potential clients.</li><li>Offer expert advice and support to healthcare professionals on the selection and application of medical equipment.</li><li>Stay up-to-date with the latest advancements in medical technology and industry trends.</li></ul>Sales and Business Development:<ul><li>Identify and develop new business opportunities within the assigned territory.</li><li>Build and maintain strong relationships with key decision-makers in hospitals, clinics, and other healthcare facilities.</li><li>Achieve and exceed sales targets and contribute to the company's revenue growth.</li><li>Prepare and submit accurate sales reports and forecasts.</li></ul>Client Relationship Management:<ul><li>Provide exceptional customer service and support to existing clients.</li><li>Address client inquiries and resolve any technical or operational issues promptly.</li><li>Conduct post-sales follow-up to ensure client satisfaction and identify potential upselling opportunities.</li></ul>Collaboration:<ul><li>Work closely with the sales and marketing teams to develop and implement effective sales strategies.</li><li>Collaborate with the technical support team to provide seamless client support.</li><li>Attend industry conferences and trade shows to network and promote the company's products.</li></ul>Qualifications and Experience:<ul><li>Bachelor's degree in Medical Technology, Pharmacist, Biomedical Engineering, or a related field.</li><li>Minimum of 2-3 years of proven experience in medical equipment sales within the UAE.</li><li>Strong technical knowledge of medical devices and technologies.</li><li>Valid UAE driving license is mandatory.</li></ul>Skills and Competencies:<ul><li>Excellent communication and presentation skills.</li><li>Strong negotiation and closing skills.</li><li>Ability to build and maintain strong client relationships.</li><li>Proficiency in using CRM software (e.g., Zoho CRM).</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving and analytical skills.</li></ul>Application Question(s):<ul><li>What is your nationality?</li><li>What is your visa status?</li><li>What is your notice period (in months)?</li></ul>License/Certification:<ul><li>UAE driving license (Required) (Required)</li></ul>Work Location: In person

Medical Sales Representative (Medical Devices Sales)

Quoris

<div>
 This is a remote position.
 
 
 
 Job Title:
 
 Epic Orders Analyst
 
 
 
 Start Date:
 
 3/1/2026
 
 
 
 Duration:
 
 18 months
 
 
 
 Daily Working Hours:
 
 Full-Time/Contract
 
 
 
 Travel:
 
 100% onsite
 
 
 <ul>
 <li>
 No 3rd Parties Please*
 
 
 </li>
 </ul>
 
 Project Scope
 
 
 
 We are seeking an Epic Orders certified analyst to support our client in Dubai during an Epic Implementation . The project involves migrating from multiple legacy ordering systems, establishing standardized order sets, improving clinical decision support, and enabling safe and efficient ordering workflows across inpatient and ambulatory care.
 
 
 
 Position Summary
 
 
 
 We are seeking an experienced Epic Orders Analyst to support design and build of ordering workflows across clinical specialties. This role ensures that order sets, preference lists, results workflows, clinical decision support, and provider ordering tools are fully optimized, accurate, and validated for deployment across the healthcare system.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Build and configure Epic Orders workflows including order sets, preference lists, order composer tools, and CDS/BPA rules.
 </li>
 <li>
 Work with clinical leaders and providers to gather requirements, define ordering workflows, and translate needs into system design.
 </li>
 <li>
 Configure SmartSets, SmartTools, order panels, cascading orders, routing rules, security, and integration with pharmacy, lab, radiology, and other ancillary modules.
 </li>
 <li>
 Execute unit, integrated, and UAT testing; troubleshoot issues and collaborate with cross-module teams (Willow, Beaker, Radiant, ClinDoc, Ambulatory).
 </li>
 <li>
 Support training, go-live preparation, and post&ndash;go-live stabilization and optimization of ordering workflows.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Epic Orders certification required
 </li>
 <li>
 Ability to travel to site
 </li>
 <li>
 3+ years of Epic Orders build/implementation experience preferred.
 </li>
 <li>
 Strong knowledge of clinical workflows, order set governance, CDS logic, and interdisciplinary ordering needs.
 </li>
 <li>
 International healthcare implementation experience preferred, not required.
 </li>
 <li>
 Ability to work independently and collaboratively within large project teams.
 
 
 </li>
 </ul>
 
 When working with Quoris as an hourly W2 consultant, you are eligible for competitive benefits including Health, Dental, Vision, 401k, and a great culture/working environment.
 
 
 
</div>

Epic Orders Analyst

cosmo secrets medical centre

Specialist / Consultant Andrologist &amp; Men's Health PhysicianLocation: Dubai, UAEEmployment Type: Full-TimeIndustry: Men's Health &amp; WellnessAbout the RoleWe are seeking an experienced Specialist or Consultant Andrologist to join our growing men's health clinic in Dubai.The ideal candidate will have strong experience in diagnosing and treating male sexual health conditions, male infertility, hormonal disorders, and men's wellness concerns while delivering exceptional patient care and maintaining the highest clinical standards.Key Responsibilities<ul><li>Conduct comprehensive men's health consultations</li><li>Diagnose and manage:</li><li>Erectile Dysfunction (ED)</li><li>Premature Ejaculation (PE)</li><li>Low Testosterone (Hypogonadism)</li><li>Male Infertility</li><li>Sexual Performance Concerns</li><li>Men's Hormonal Disorders</li><li>Develop personalized treatment plans</li><li>Manage Testosterone Replacement Therapy (TRT) programs</li><li>Request and interpret laboratory investigations and diagnostic tests</li><li>Educate patients regarding treatment options and expected outcomes</li><li>Collaborate with multidisciplinary healthcare professionals when required</li><li>Maintain accurate medical records and documentation</li><li>Ensure compliance with DHA regulations and clinical protocols</li><li>Deliver excellent patient experience and patient satisfaction</li><li>Support growth and development of men's health services within the clinic</li></ul>Preferred Clinical Experience<ul><li>Erectile Dysfunction Treatment</li><li>Men's Sexual Health</li><li>Male Fertility &amp; Infertility</li><li>Testosterone Replacement Therapy (TRT)</li><li>Men's Wellness Programs</li><li>Regenerative &amp; Sexual Wellness Treatments</li><li>Male Aesthetic and Wellness Procedures</li></ul>Requirements<ul><li>DHA License or DHA Eligibility Letter</li><li>Specialist or Consultant qualification in Andrology, Urology, Reproductive Medicine, or related specialty</li><li>Minimum 3 years of relevant clinical experience</li><li>Strong patient communication and counseling skills</li><li>Ability to explain treatment plans clearly and professionally</li><li>High standards of ethics, confidentiality, and patient care</li><li>Arabic and English communication skills preferred</li></ul>Preferred Qualifications<ul><li>Experience in private healthcare or specialty men's health clinics</li><li>Experience with TRT protocols and hormonal management</li><li>Experience with fertility assessment and management</li><li>Experience working in performance-driven healthcare environments</li></ul>Benefits<ul><li>Competitive Salary Package</li><li>Revenue-Based Incentive Program</li><li>Professional Growth Opportunities</li><li>Modern Clinical Environment</li><li>Dedicated Marketing and Patient Support Team</li></ul>To ApplyPlease submit your CV and mention:&quot;Andrologist &amp; Men's Health Specialist Application&quot;Pay: From AED18,000.00 per monthApplication Question(s):<ul><li>Do you hold a valid DHA License or DHA Eligibility Letter?</li><li>What is your current professional title?</li></ul>Specialist Consultant<ul><li>How many years of experience do you have in men's health and andrology?</li><li>Do you have experience managing Erectile Dysfunction (ED) patients?</li><li>Do you have experience managing Testosterone Replacement Therapy (TRT) programs?</li><li>Do you have experience treating male infertility cases?</li><li>Have you worked in a private healthcare or specialty clinic environment before?</li><li>What is your expected monthly salary package?</li><li>Are you currently based in the UAE?</li><li>How soon can you join?</li><li>Please describe your experience in managing Erectile Dysfunction, TRT, and Male Infertility patients, including the average number of patients you see monthly.</li></ul>Experience:<ul><li>men's health and andrology: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Consultant Andrologist

Dr Joy Dental Clinic Dubai

<div>
 
 Role Overview
 
 
 
 Join our clinical team as a Clinic Helper and play a crucial role in maintaining a safe, hygienic, and welcoming environment for patients and visitors. As part of our dynamic clinic team in Burjuman, you'll work in an ONSITE environment, helping to ensure the facility meets the highest standards for cleanliness and patient comfort.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure the clinic is cleaned and maintained as per Dubai Health Authority (DHA) requirements.
 </li>
 <li>
 Perform mopping, toilet cleaning, and other general cleaning tasks throughout the facility.
 </li>
 <li>
 Support in preparing, serving, and offering tea and coffee to patients and visitors as a hostess.
 </li>
 <li>
 Restock cleaning supplies and inform management as needed.
 </li>
 <li>
 Assist clinic staff with ad hoc cleaning and minor support duties as required.
 
 
 </li>
 </ul>
 
 Must Have Requirements
 
 
 
 <ul>
 <li>
 Previous experience working in a clinic or in a helper role.
 </li>
 <li>
 Understanding of hygiene standards and cleaning processes in a clinical setting.
 </li>
 <li>
 Ability to perform thorough cleaning and sanitizing duties, including mopping and toilet cleaning.
 </li>
 <li>
 Basic communication skills for interacting with patients and clinic staff.
 </li>
 <li>
 Physical ability to carry out cleaning and hostess tasks throughout the day.
 
 
 </li>
 </ul>
 
 Nice To Have Requirements
 
 
 
 <ul>
 <li>
 Experience in the healthcare or hospitality sector.
 </li>
 <li>
 Knowledge of DHA clinical cleaning guidelines or similar standards.
 </li>
 <li>
 Friendly, patient-oriented attitude.
 </li>
 <li>
 Ability to speak multiple languages.
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
 <li>
 Supportive team atmosphere and positive workplace culture.
 </li>
 <li>
 Training on DHA requirements and clinic operations.
 </li>
 <li>
 Opportunities for personal and professional development.
 </li>
 <li>
 Competitive salary and benefits package.
 </li>
 </ul>
</div>

Clinic Helper

METABOLIC

<div>Role Overview
The Quality Assurance &amp; Training Manager is responsible for ensuring consistent service quality across Sales and Customer Support teams by defining QA standards, monitoring performance, and building structured training programs. This role bridges the gap between process design and on-ground execution to improve customer experience, compliance, and team capability. Operating within a regulated healthcare environment, the role is also responsible for embedding AI literacy across the contact centre - equipping agents and Team Leads to work effectively alongside AI-assisted tools, and continuously evolving training frameworks as technology and clinical protocols develop.
Key Responsibilities1. Quality Assurance Framework<ul><li>
Design and maintain QA scorecards for Sales and Support teams</li><li>
Conduct regular audits of calls, chats, and tickets</li><li>
Ensure adherence to SOPs, scripts, and service standards</li><li>
Incorporate AI-assisted QA tools (e.g. automated call scoring, speech analytics) into the audit framework - using AI outputs to prioritise reviews and surface patterns at scale</li><li>
Ensure QA scorecards include healthcare-specific dimensions: clinical accuracy, safeguarding awareness, data privacy adherence, and appropriate signposting</li><li>
Establish a continuous review cycle - schedule quarterly scorecard reviews to reflect changes in clinical protocols, regulatory requirements, and business priorities</li></ul>
2. Performance Evaluation<ul><li>
Track and analyze quality trends across teams and agents</li><li>
Identify recurring errors, gaps, and process breakdowns</li><li>
Provide structured feedback to Team Leads and management</li><li>
Use AI-powered analytics and dashboards to monitor performance in real time, identify at-risk agents early, and track improvement trajectories over time</li><li>
Produce monthly QA insight reports for the CX Manager with trend analysis, root cause summaries, and recommended interventions</li></ul>
3. Training Program Development<ul><li>
Design onboarding training for new hires (Sales &amp; Support)</li><li>
Develop ongoing training modules based on QA insights</li><li>
Standardize scripts, communication guidelines, and workflows</li><li>
Build and maintain an AI literacy curriculum - covering how agents use AI tools (e.g. AI-suggested responses, knowledge base assistants, automated routing) correctly, safely, and in line with clinical guidelines</li><li>
Develop a continuous learning calendar - structured monthly or quarterly training cycles tied to QA trends, product/protocol updates, and regulatory changes</li><li>
Include mandatory modules on healthcare compliance: patient data handling, safeguarding, clinical escalation pathways, and confidentiality obligations</li><li>
Maintain a living training library - version-controlled content that is reviewed and updated on a defined schedule, not ad hoc</li></ul>
4. Coaching &amp; Capability Building<ul><li>
Support Team Leads in coaching underperforming agents</li><li>
Conduct targeted refresher training sessions</li><li>
Improve agent communication, accuracy, and process adherence</li><li>
Develop Team Lead coaching capability - upskill Team Leads to independently deliver structured 1:1 coaching using QA data, reducing dependency on the QA Manager for routine development conversations</li><li>
Champion AI upskilling across the team - run regular sessions helping agents understand AI tool outputs, avoid over-reliance, and apply human judgement appropriately in clinical contexts</li><li>
Track individual development plans (IDPs) for agents on improvement pathways, with defined milestones and review points</li></ul>
5. Cross-Functional Alignment<ul><li>
Collaborate with CX Manager, Ops, and Medical/Product teams</li><li>
Ensure training content reflects updated protocols and policies</li><li>
Align QA standards with business and customer experience goals</li><li>
Partner with technology and product teams to stay current on AI tool developments - translating new features into updated training content promptly</li><li>
Establish a protocol change management process - a defined workflow for how clinical or product updates are reviewed, approved, and reflected in QA scorecards and training within an agreed timeframe</li></ul>
6. Continuous improvement &amp; governance<ul><li>
Own a continuous improvement roadmap for QA and training - setting quarterly goals, tracking progress, and presenting outcomes to senior leadership</li><li>
Conduct regular calibration sessions with Team Leads and the CX Manager to ensure consistent application of QA standards across the floor</li><li>
Audit AI tool usage by agents - ensure tools are being used as intended, flag misuse or over-reliance, and feed findings into training updates</li><li>
Maintain a lessons-learned log from escalations and complaints - use these systematically to update SOPs and training content</li></ul> 

Requirements 
<ul><li>
Minimum 3+ years of experience in QA, Training, or Customer Operations</li><li>
Experience in Sales and/or Customer Support environments</li><li>
Strong understanding of QA frameworks, coaching methods, and adult learning principles</li><li>
Ability to analyze performance data and translate into training improvements</li><li>
Strong communication and stakeholder management skills</li><li>
Hands-on experience with QA platforms and CRM systems (e.g. Salesforce, Zendesk, Klaus, MaestroQA or similar)</li><li>
Demonstrable experience designing and delivering training content &mdash; including e-learning modules, live sessions, and reference materials</li><li>
Comfortable working with AI-assisted tools and translating their outputs into coaching and training actions</li><li>
Working knowledge of data privacy obligations in a healthcare context (HIPAA, GDPR, or local equivalent)</li></ul>
Preferred Qualifications<ul><li>
Healthcare or service-based industry experience preferred</li><li>
Experience building QA systems from scratch or scaling training functions</li><li>
Exposure to contact center operations or patient/customer journey environments</li><li>
Familiarity with AI-powered QA or analytics tools (e.g. Observe.AI, Tethr, Qualtrics, or similar speech/text analytics platforms)</li><li>
Experience with Learning Management Systems (LMS) - content authoring, module deployment, and completion tracking</li><li>
Instructional design qualification or certification (e.g. CIPD L&amp;D, ATD, or equivalent)</li><li>
Experience running QA calibration sessions and building inter-rater reliability across assessors</li></ul>
Key KPIs<ul><li>
QA score (overall interaction quality)</li><li>
Training completion rate</li><li>
Post-training performance improvement</li><li>
Error rate reduction</li><li>
SOP adherence rate</li><li>
Coaching effectiveness score</li><li>
Agent improvement in KPIs (conversion, resolution, CSAT)</li><li>
Audit coverage rate</li><li>
QA calibration score inter-rater agreement rate between QA assessors and Team Leads</li><li>
AI literacy assessment pass rate % of team meeting defined AI tool proficiency standard</li><li>
Training content currency % of modules reviewed/updated within the defined review window</li><li>
Time-to-competency for new hires average time from start date to meeting QA threshold</li><li>
Healthcare compliance audit pass rate % of audited interactions meeting clinical and regulatory standards</li><li>
IDP completion rate % of agents on improvement plans meeting their defined milestones</li></ul></div>

Quality Assurance & Training Manager (Contact Centre Trainer)

Firstcity Medical Center

Job Title: Assistant Manager (Healthcare Experience Required) Location: PUREMED MEDICAL CENTRE,Dubai Job Type: Full‑TimeAbout the Role: We are seeking a proactive and experienced healthcare Assistant Manager to support daily operations within our healthcare facility in DUBAI.The ideal candidate must have prior experience in the healthcare sector and a strong understanding of clinical workflows, patient services, and administrative coordination.Key Responsibilities:<ul><li>Assist in managing day‑to‑day operations of the facility</li><li>Oversee staff scheduling, performance, and workflow efficiency</li><li>Ensure compliance with healthcare standards, policies, and regulations</li><li>Support patient service quality and handle escalations when required</li><li>Coordinate with management, clinical teams, and external partners</li><li>Monitor operational needs and contribute to continuous improvement</li></ul>Requirements:<ul><li>Mandatory: Previous experience in a healthcare facility (clinic, medical center, dental center, or hospital)</li><li>Own VISA preferred.</li><li>Strong leadership, communication, and organizational skills</li><li>Ability to manage teams and multitask in a fast‑paced environment</li><li>Knowledge of healthcare operations, patient flow, and compliance</li><li>Proficiency in administrative tasks and reporting</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Supportive and professional work environment</li><li>Opportunities for growth and career development</li></ul>Job Type: Full-timeExperience:<ul><li>Healthcare management: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Assistant Manager (Healthcare Experience Required)

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