mail operations pharmacy technician

certified pharmacy technician Jobs in Ohio

certified pharmacy technician

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clinical pharmacy support technician

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laboratory technician (clinical)

clinical services pharmacy technician

CenterWell Pharmacy

<div>
 
 Become a part of our caring community
 
 
 
 As a Clinical Services Pharmacy Technician, you will intake for all calls from patients, pharmacies and providers. You will perform basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.
 
 
 You will address questions related to specific assigned area and assist with medication research. You will evaluate calls that require consultation with a pharmacist. You will make outbound calls to patients to offer medication therapy management programs and schedules medication review sessions with consultative pharmacists. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
 
 
 
 Required Qualifications
 
 
 
 
 Use your skills to make an impact
 
 
 
 
 Candidates MUST reside in one of the following states: Arizona, Ohio, Texas, or Florida.
 
 
 
 <ul>
 <li>
 Must have an active Pharmacy Technician or Tech in Training license in the state you reside
 </li>
 <li>
 Technical Mail Order Pharmacy or Manufacturing experience
 </li>
 <li>
 Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
 </li>
 <li>
 Experience using multiple computer applications simultaneously and strong data entry skills
 
 
 </li>
 </ul>
 
 Required Work Schedule
 
 
 
 <ul>
 <li>
 10:30am - 7:00pm EST Monday-Friday.
 </li>
 <ul>
 <li>
 You must also be available to work every 3rd Saturday 10:00am - 6:30pm EST with a day off during the week when it is your Saturday rotation.
 
 </li>
 </ul>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 PTCB or ExCPT Certified
 </li>
 <li>
 High School Diploma or GED
 </li>
 <li>
 Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
 
 
 <ul>
 <li>
 At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
 </li>
 <li>
 Satellite, cellular and microwave connection can be used only if approved by leadership.
 </li>
 <li>
 Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
 </li>
 <li>
 Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
 </li>
 <li>
 Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
 
 
 </li>
 </ul>
 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Pay Range
 
 
 
 The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
 
 
 $40,000 - $52,300 per year
 
 
 
 Description Of Benefits
 
 
 
 Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
 
 
 
 About Us
 
 
 
 About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
 
 
 About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
 
 
 
 Equal Opportunity Employer
 
 
 
 It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
</div>

Clinical Services Pharmacy Technician

CenterWell

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
As a Clinical Services Pharmacy Technician, you will intake for all calls from patients, pharmacies and providers. You will perform basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.
You will address questions related to specific assigned area and assist with
medication research. You will evaluate calls that require consultation with a pharmacist. You will make outbound calls to patients to offer medication therapy management programs and schedules medication review sessions with consultative pharmacists. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
*Earn a $1,500 hiring sign on bonus! * 
(50% payable at hire and 50% payable at 180 days; you must be employed until that date to be eligible to receive the payment!)
Applicable to external candidates only<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Required Qualifications 
You MUST reside in Ohio<ul><li>
Must have an active Pharmacy Technician or Tech in Training license in Ohio</li><li>
Technical Mail Order Pharmacy or Manufacturing experience</li><li>
Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting</li><li>
Experience using multiple computer applications simultaneously and strong data entry skills</li></ul> 
Required Work Schedule:<ul><li>
10:30am - 7:00pm EST Monday-Friday.<ul><li>
You must also be available to work every 3rd Saturday 10:00am - 6:30pm EST with a day off during the week when it is your Saturday rotation.</li></ul></li></ul>
Preferred Qualifications<ul><li>
PTCB or ExCPT Certified</li><li>
High School Diploma or GED</li><li>
Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance.</li></ul> 
Additional Information
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:<ul><li>
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.</li><li>
Satellite, cellular and microwave connection can be used only if approved by leadership.</li><li>
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.</li><li>
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.</li><li>
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.</li></ul> 
Referral Bonus Information
Associates may receive a bonus for the referral of external candidates to this requisition, provided that all other eligibility requirements are met.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$40,000 - $52,300 per year 
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Mail Operations Pharmacy Technician 2 transcribe prescription information sent directly to Mail Order. The Mail Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Perform computations. Typically work on semi-routine assignments.
The Mail Operations Pharmacy Technician 2 .
The Item Entry Pharmacy Technician plays a crucial role in supporting pharmacy operations by ensuring the accurate and timely entry of medication and supply items into the pharmacy management systems. We ask that you have attention to detail, adherence to regulatory standards, and effective collaboration with pharmacists and other pharmacy staff.
Primary Responsibilities:<ul><li>
Enter prescription and inventory information into pharmacy systems, ensuring completeness and compliance with established protocols.</li><li>
Verify medication details, including drug name, strength, dosage form, and quantity, against source documents.</li><li>
Assist pharmacists in maintaining updated inventory records and resolving discrepancies.</li><li>
Review and process incoming orders, ensuring proper documentation and labeling.</li><li>
Maintain confidentiality of patient and prescription information following HIPAA and company policies.</li><li>
Support quality assurance initiatives by identifying and reporting errors or inconsistencies in item entry.</li><li>
Collaborate with pharmacy team members to ensure efficient workflow and exceptional customer service.</li><li>
Participate in ongoing training and development to stay current with pharmacy practices and technology.</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
Must have an active license with the Board of Pharmacy in the appropriate state.</li><li>
National Certification or PTCB CphT</li><li>
Less than 3 years of related experience</li><li>
Must be passionate about contributing to an organization focused on improving consumer experiences</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$40,000 - $52,300 per year 
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Mail Operations Pharmacy Technician

<div>
 
 Become a part of our caring community
 
 
 
 The Mail Operations Pharmacy Technician 2 transcribe prescription information sent directly to Mail Order. The Mail Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Perform computations. Typically work on semi-routine assignments.
 
 
 The Mail Operations Pharmacy Technician 2 .
 
 
 The Item Entry Pharmacy Technician plays a crucial role in supporting pharmacy operations by ensuring the accurate and timely entry of medication and supply items into the pharmacy management systems. We ask that you have attention to detail, adherence to regulatory standards, and effective collaboration with pharmacists and other pharmacy staff.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Enter prescription and inventory information into pharmacy systems, ensuring completeness and compliance with established protocols.
 </li>
 <li>
 Verify medication details, including drug name, strength, dosage form, and quantity, against source documents.
 </li>
 <li>
 Assist pharmacists in maintaining updated inventory records and resolving discrepancies.
 </li>
 <li>
 Review and process incoming orders, ensuring proper documentation and labeling.
 </li>
 <li>
 Maintain confidentiality of patient and prescription information following HIPAA and company policies.
 </li>
 <li>
 Support quality assurance initiatives by identifying and reporting errors or inconsistencies in item entry.
 </li>
 <li>
 Collaborate with pharmacy team members to ensure efficient workflow and exceptional customer service.
 </li>
 <li>
 Participate in ongoing training and development to stay current with pharmacy practices and technology.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 
 Use your skills to make an impact
 
 
 
 <ul>
 <li>
 Must have an active license with the Board of Pharmacy in the appropriate state.
 </li>
 <li>
 National Certification or PTCB CphT
 </li>
 <li>
 Less than 3 years of related experience
 </li>
 <li>
 Must be passionate about contributing to an organization focused on improving consumer experiences
 
 
 </li>
 </ul>
 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Pay Range
 
 
 
 The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
 
 
 $40,000 - $52,300 per year
 
 
 
 Description Of Benefits
 
 
 
 Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
 
 
 
 About Us
 
 
 
 About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
 
 
 About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
 
 
 
 Equal Opportunity Employer
 
 
 
 It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
</div>

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Specialty Operations Pharmacy Technician 2 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Specialty Operations Pharmacy Technician 2 may contact physicians for prescriptions clarification and may enter prescription orders into the system. Also supports pharmacists and patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which include effective communication with patients and providers. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Candidates MUST reside in one of the following states: Arizona, Florida, or Ohio.
Required Qualifications<ul><li>
Must have an active Pharmacy Technician license with the Board of Pharmacy in the state you reside</li><li>
Must be certified by the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA)</li><li>
Experience as a Pharmacy Technician or Inbound and/or outbound phone experience</li><li>
Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously</li><li>
Proficiency in Microsoft Office applications, including: Outlook, Word and Excel</li><li>
Adaptable with the ability to thrive in a fast-paced environment</li><li>
Strong written and verbal communication skills</li><li>
Strong attention to detail</li><li>
Strong data entry</li></ul>
Required Work Schedule:
Training:<ul><li>
Virtual training starts on day one of employment and will run for the first few weeks with a schedule of either 8:00 AM to 4:30 PM OR 8:30 AM to 5:00 PM Eastern, Monday - Friday. 
</li></ul>Work Schedule Following Training:<ul><li>
Monday &ndash; Friday 9:00AM &ndash; 5:30PM EST.</li></ul> 
Preferred Qualifications<ul><li>
Experience in healthcare</li><li>
Call center experience</li></ul>
**PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT) **
Interview Process
As part of our hiring process for this opportunity, we will be using technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$40,000 - $52,300 per year 
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Specialty Operations Pharmacy Technician

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
A Brief Overview
Administers operational support to clinical pharmacy staff. Conducts outreach to providers, pharmacists, and members. Supports day-to-day processes, reviews data, and documents relevant interactions. 
Position Summary
Primary responsibility is supporting Formulary Alternative Outreach Program for Medicare Part D. The Clinical Support Technician will support the operations of the Retro DUR (Drug Utilization Review)/Scorable Action Items (SAI) Clinical Pharmacy staff. This will include outreach calls to providers, pharmacists, and members. Responsibilities also include managing day-to-day processes, analyzing data, organizing and documenting all relevant interactions.<ul><li>
Executes both routine and non-routine business support tasks for the Clinical Pharmacy Support area under limited supervision, referring deviations from standard practices to managers.</li><li>
Follows area protocols, standards, and policies to provide effective and timely support.</li><li>
Conducts reviews to ensure members receive the appropriate therapy as approved by the provider, determines therapy timelines, and determines claim appropriateness.</li><li>
Initiates education for providers and pharmacies on medication options, enhancements, and alternative therapy options for members.</li><li>
Communicates with pharmacies to verify claim information and reverse unnecessary claims.</li><li>
Ability to solve problems and make decisions independently</li><li>
4+ years&rsquo; work experience</li><li>
Responsible for making prescriber and or pharmacy outreach which includes reviewing formulary vs. non-formulary prescription claims.</li><li>
Ensure member is receiving the appropriate therapy as approved by the provider and determine length of therapy and establish if current claims are appropriate.</li><li>
Review therapeutic duplication data and contact providers and pharmacies to establish correct therapy for members.</li><li>
Responsible for prescriber outreach for specific Scoreable Action Item initiatives. Work with team Pharmacist to investigate specific cases of overutilization including potential member outreach to ensure member has received products that have been dispensed under plan.</li><li>
Maintain expert knowledge in most areas of pharmacy operations. Ability to analyze and interpret various types of complex claim data under member plans. Work with pharmacies to verify claims information and reverse unnecessary claims.</li><li>
Identify opportunities for improvement in departmental and pharmacy operations with recommendations for modes of resolution.</li><li>
Train, coach, and mentor new Clinical Support Technician Staff.</li></ul>
Work from Home: Monday - Friday
Schedule: Monday - Friday, 8:00a - 5:00p local time 
Required Qualifications<ul><li>
4 or more years&rsquo; relevant experience</li><li>
Valid Pharmacy Technician Certification (PTCB or ExCPT)</li><li>
Working knowledge of Microsoft Outlook and Teams</li><li>
Ability to interpret Pharmacy Claims data</li><li>
Proficiency in computerized pharmacy systems and software applications</li><li>
Previous provider/pharmacy outreach experience</li><li>
Ability to perform duties with minimal supervision</li><li>
Proficient knowledge of Brand/Generic drug names</li></ul> 
Preferred Qualifications<ul><li>
Managed Care experience</li><li>
Advanced knowledge of Microsoft Office applications</li><li>
Understanding of medical and pharmacy terminology</li></ul>
Education<ul><li>
High School Diploma or equivalent</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $38.82
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 04/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Clinical Pharmacy Support Technician

<div>
 
 Become a part of our caring community
 
 
 
 The Certified Pharmacy Technician supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Certified Pharmacy Technician performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
 
 
 $1,500 Sign-On Bonus (Payable in 2 installments- First upon hire and the second payment 6 months from date of hire)
 
 
 The
 
 Certified Pharmacy Technician
 
 takes in-bound phone calls from patients and providers. Enters prescription orders into the system. Also supports Pharmacists and Patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which includes effective communication with patients and providers. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
 
 
 
 $1,500 Sign-On Bonus
 
 (Payable in 2 installments- First upon hire and the second payment 6 months from date of hire)
 
 
 
 Position Hours
 
 : An 8-hour shift (Hours will be assigned by the leadership team) Monday-Friday
 
 
 
 Required Qualifications
 
 
 
 
 Use your skills to make an impact
 
 
 
 <ul>
 <li>
 Must have an active license with the Board of Pharmacy in the state of residence (Ohio, Arizona or Florida)
 </li>
 <li>
 Must be certified by the Pharmacy Technician Certification Board (PTCB) or through ExCPT
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 Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
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 Critical thinker who can anticipate member/customer needs and take initiative, ask the right questions and deliver the highest quality customer experience
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 Problem solver who can find viable solutions that meets member/customer needs, absent from all ideal tools and resources
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 Excellent communication skills (verbal and written)
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 Moderate working knowledge of Excel
 
 
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 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Working knowledge of RxNova, CRM and/or ScriptMed
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 Experience using multiple computer applications simultaneously and strong data entry skills
 
 
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 </ul>
 
 Additional Information
 
 
 
 
 Work Hours
 
 : An 8-hour shift Monday-Friday
 
 
 
 Work Style
 
 : Remote
 
 
 
 Work At Home/Remote Requirements
 
 
 
 To ensure Hybrid Office/Home associates&rsquo; ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:
 
 
 <ul>
 <li>
 At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
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 Satellite, cellular and microwave connection can be used only if approved by leadership
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 Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
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 Humana will provide Home or Hybrid Home/Office associates with telephone and computer equipment appropriate to meet the business requirements for their position/job
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 Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
 
 
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 </ul>
 
 HireVue Statement
 
 : As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
 
 
 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Pay Range
 
 
 
 The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
 
 
 $40,000 - $52,300 per year
 
 
 
 Description Of Benefits
 
 
 
 Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
 
 
 
 About Us
 
 
 
 About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
 
 
 About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
 
 
 
 Equal Opportunity Employer
 
 
 
 It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Certified Pharmacy Technician

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