clinical services pharmacy technician

mail operations pharmacy technician Jobs in Ohio

mail operations pharmacy technician

clinical pharmacy support technician Jobs in Ohio

clinical pharmacy support technician

pharmacy technician

certified pharmacy technician

CenterWell Pharmacy

<div>
 
 Become a part of our caring community
 
 
 
 The Certified Pharmacy Technician supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Certified Pharmacy Technician performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
 
 
 $1,500 Sign-On Bonus (Payable in 2 installments- First upon hire and the second payment 6 months from date of hire)
 
 
 The
 
 Certified Pharmacy Technician
 
 takes in-bound phone calls from patients and providers. Enters prescription orders into the system. Also supports Pharmacists and Patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which includes effective communication with patients and providers. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
 
 
 
 $1,500 Sign-On Bonus
 
 (Payable in 2 installments- First upon hire and the second payment 6 months from date of hire)
 
 
 
 Position Hours
 
 : An 8-hour shift (Hours will be assigned by the leadership team) Monday-Friday
 
 
 
 Required Qualifications
 
 
 
 
 Use your skills to make an impact
 
 
 
 <ul>
 <li>
 Must have an active license with the Board of Pharmacy in the state of residence (Ohio, Arizona or Florida)
 </li>
 <li>
 Must be certified by the Pharmacy Technician Certification Board (PTCB) or through ExCPT
 </li>
 <li>
 Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
 </li>
 <li>
 Critical thinker who can anticipate member/customer needs and take initiative, ask the right questions and deliver the highest quality customer experience
 </li>
 <li>
 Problem solver who can find viable solutions that meets member/customer needs, absent from all ideal tools and resources
 </li>
 <li>
 Excellent communication skills (verbal and written)
 </li>
 <li>
 Moderate working knowledge of Excel
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Working knowledge of RxNova, CRM and/or ScriptMed
 </li>
 <li>
 Experience using multiple computer applications simultaneously and strong data entry skills
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Work Hours
 
 : An 8-hour shift Monday-Friday
 
 
 
 Work Style
 
 : Remote
 
 
 
 Work At Home/Remote Requirements
 
 
 
 To ensure Hybrid Office/Home associates&rsquo; ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:
 
 
 <ul>
 <li>
 At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
 </li>
 <li>
 Satellite, cellular and microwave connection can be used only if approved by leadership
 </li>
 <li>
 Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
 </li>
 <li>
 Humana will provide Home or Hybrid Home/Office associates with telephone and computer equipment appropriate to meet the business requirements for their position/job
 </li>
 <li>
 Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
 
 
 </li>
 </ul>
 
 HireVue Statement
 
 : As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
 
 
 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Pay Range
 
 
 
 The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
 
 
 $40,000 - $52,300 per year
 
 
 
 Description Of Benefits
 
 
 
 Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
 
 
 
 About Us
 
 
 
 About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
 
 
 About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
 
 
 
 Equal Opportunity Employer
 
 
 
 It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
</div>

Certified Pharmacy Technician

Gainwell Technologies LLC

<div>It takes great medical minds to create powerful solutions that solve some of healthcare&rsquo;s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you&rsquo;ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you&rsquo;ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.<div><div><div><h2 class="jobSectionHeader"> 
Summary</h2></div><div>
Gainwell Technologies is seeking a Certified Pharmacy Technician - Remote US to support a high-volume PBM clinical and technical call center environment. In this fully remote role, you will assist with provider inquiries, process prior authorizations, and help ensure timely, accurate resolution of pharmacy-related requests while maintaining compliance with HIPAA, state regulations, and internal quality standards.</div></div><div><div><h2 class="jobSectionHeader">
Your role in our mission</h2></div><div><ul><li>
Process prior authorization requests within required turnaround times and complete approvals when pharmacist review is not needed.</li><li>
Handle provider inquiries efficiently across phone, email, fax, and web-based channels, aiming for first-contact resolution whenever possible.</li><li>
Conduct outbound communication to providers to obtain missing information and support closure of pending prior authorization cases.</li><li>
Accurately document all interactions, decisions, and follow-up actions in the appropriate systems.</li><li>
Follow established workflows, productivity expectations, and quality standards while identifying opportunities for process improvement.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What we're looking for</h2></div><div><ul><li>
Active Certified Pharmacy Technician (CPhT) certification and/or active Pharmacy Technician registration as required by applicable Board of Pharmacy regulations.</li><li>
At least 2 years of pharmacy technician experience, preferably in retail, hospital, managed care, PBM, insurance, or prior authorization support.</li><li>
Strong knowledge of drug terminology, pharmacy operations, and pharmacy benefit or claims-related processes.</li><li>
Experience working in a fast-paced, metrics-driven environment with strong attention to detail and accuracy.</li><li>
Proficiency in Microsoft Office applications and the ability to quickly learn internal systems and workflows.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What you should expect in this role</h2></div><div><ul><li>
Fully remote position supporting a high-volume call center operation.</li><li>
Frequent interaction with providers through phone, email, fax, and web portals.</li><li>
Strict adherence to HIPAA, PHI, regulatory, and turnaround-time requirements.</li><li>
Performance expectations tied to productivity, quality, and service metrics.</li><li>
Comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, floating holidays, and wellness programs.</li></ul>
#LI-REMOTE
#LI-JT</div></div></div> 
The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. 
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. 
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines &ldquo;wages&rdquo; and &ldquo;wage rates&rdquo; to include &ldquo;all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.</div>

Certified Pharmacy Technician - Remote US

Gainwell Technologies

<div>
 It takes great medical minds to create powerful solutions that solve some of healthcare&rsquo;s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you&rsquo;ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you&rsquo;ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
 
 
 
 Summary
 
 
 
 Gainwell Technologies is seeking a Certified Pharmacy Technician - Remote US to support a high-volume PBM clinical and technical call center environment. In this fully remote role, you will assist with provider inquiries, process prior authorizations, and help ensure timely, accurate resolution of pharmacy-related requests while maintaining compliance with HIPAA, state regulations, and internal quality standards.
 
 
 
 Your role in our mission
 
 
 
 <ul>
 <li>
 Process prior authorization requests within required turnaround times and complete approvals when pharmacist review is not needed.
 </li>
 <li>
 Handle provider inquiries efficiently across phone, email, fax, and web-based channels, aiming for first-contact resolution whenever possible.
 </li>
 <li>
 Conduct outbound communication to providers to obtain missing information and support closure of pending prior authorization cases.
 </li>
 <li>
 Accurately document all interactions, decisions, and follow-up actions in the appropriate systems.
 </li>
 <li>
 Follow established workflows, productivity expectations, and quality standards while identifying opportunities for process improvement.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Active Certified Pharmacy Technician (CPhT) certification and/or active Pharmacy Technician registration as required by applicable Board of Pharmacy regulations.
 </li>
 <li>
 At least 2 years of pharmacy technician experience, preferably in retail, hospital, managed care, PBM, insurance, or prior authorization support.
 </li>
 <li>
 Strong knowledge of drug terminology, pharmacy operations, and pharmacy benefit or claims-related processes.
 </li>
 <li>
 Experience working in a fast-paced, metrics-driven environment with strong attention to detail and accuracy.
 </li>
 <li>
 Proficiency in Microsoft Office applications and the ability to quickly learn internal systems and workflows.
 
 
 </li>
 </ul>
 
 What You Should Expect In This Role
 
 
 
 <ul>
 <li>
 Fully remote position supporting a high-volume call center operation.
 </li>
 <li>
 Frequent interaction with providers through phone, email, fax, and web portals.
 </li>
 <li>
 Strict adherence to HIPAA, PHI, regulatory, and turnaround-time requirements.
 </li>
 <li>
 Performance expectations tied to productivity, quality, and service metrics.
 </li>
 <li>
 Comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, floating holidays, and wellness programs.
 
 
 </li>
 </ul>
 The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
 
 
 We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
 
 
 
 Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines &ldquo;wages&rdquo; and &ldquo;wage rates&rdquo; to include &ldquo;all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
 
 
 
</div>

Gifthealth

<div>
 
 Description
 
 
 
 
 About Us
 
 
 
 At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
 
 
 Shifts: Monday - Friday - 10am-6pm, 11am-7pm, 12pm-8pm, or 1pm-9pm shifts
 
 
 Occasional Saturday shift, 8:00 am to 4:00 pm (rotating with team)
 
 
 
 Position Summary
 
 
 
 We are seeking a dedicated, compassionate, and customer-focused Certified Pharmacy Technician to join our remote Pharmacy Support Call Center Team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service to patients, providers, and pharmacy partners. You will serve as a critical point of contact, ensuring smooth communication and problem resolution across multiple channels.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Answer inbound calls from patients, providers, and pharmacy partners with professionalism and empathy.
 </li>
 <li>
 Handle high-volume call center operations while maintaining service quality and accuracy.
 </li>
 <li>
 Take verbal prescriptions from providers and ensure proper documentation in accordance with state regulations.
 </li>
 <li>
 Transfer calls related to clinical questions or counseling needs to remote pharmacists.
 </li>
 <li>
 Accurately process prescriptions and input patient data into the pharmacy system.
 </li>
 <li>
 Make outbound calls to prescribers for clarifications, refill requests, and medication verifications.
 </li>
 <li>
 Troubleshoot patient issues related to orders, insurance, or delivery, escalating when needed.
 </li>
 <li>
 Maintain accurate and confidential patient records, including address, allergies, and prescription history.
 </li>
 <li>
 Respond to emails and chat inquiries as needed, ensuring a prompt and thorough resolution.
 </li>
 <li>
 Collaborate closely with internal pharmacy operations, the pharmacist team, and external fulfillment partners.
 </li>
 <li>
 Adhere to all pharmacy laws, regulations, and compliance requirements.
 </li>
 <li>
 Contribute to continuous improvement by identifying call trends and suggesting workflow optimizations.
 </li>
 <li>
 Attend training sessions to stay current on pharmacy practices and customer service techniques.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent
 </li>
 <li>
 Certified Pharmacy Technician (CPhT) &ndash; Required - Must be Certified by the Ohio Board of Pharmacy, in Ohio.
 </li>
 <li>
 2+ years of experience in a call center, pharmacy, or customer support role (healthcare/pharmacy preferred)
 </li>
 <li>
 Comfortable handling a high volume of calls and multitasking in a fast-paced environment
 </li>
 <li>
 Strong communication, empathy, and de-escalation skills
 </li>
 <li>
 Ability to work independently and stay organized while working remotely
 </li>
 <li>
 Detail-oriented with excellent problem-solving and critical thinking skills
 </li>
 <li>
 Adaptable to take on additional responsibilities as the role evolves
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 Location: Remote
 </li>
 <li>
 Schedule: Full-time
 </li>
 <li>
 May require additional availability or flexibility for escalations.
 </li>
 <li>
 Regular meetings with teams, departments, or leadership to ensure alignment.
 
 
 </li>
 </ul>
 
 Key Essential Functions
 
 
 
 <ul>
 <li>
 Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
 </li>
 <li>
 Must be able to type and perform repetitive hand/wrist motions throughout the shift.
 </li>
 <li>
 Must be able to use a headset for phone-based communication for the majority of the workday.
 </li>
 <li>
 Must be able to navigate multiple computer systems and applications simultaneously.
 </li>
 <li>
 Must maintain focus and attention to detail while managing a high volume of calls or tasks.
 </li>
 <li>
 Must be able to communicate clearly and professionally via phone, chat, and email.
 </li>
 <li>
 Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
 </li>
 <li>
 Must be able to handle occasional escalated or emotionally charged interactions with composure.
 </li>
 <li>
 Must be able to meet productivity and quality standards consistently.
 
 
 </li>
 </ul>
 
 Employment Classification
 
 
 
 
 Status:
 
 Full-time
 
 
 
 FLSA:
 
 Non-Exempt
 
 
 
 Equal Employment Opportunity (EEO) Statement
 
 
 
 Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
 
 
 We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
 
 
 
 Disclaimer
 
 
 
 This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
 
 
 Salary Description
 
 
 $21.47 - $25.25
</div>

Remote Certified Pharmacy Technician/PCR III

<div>
 
 Become a part of our caring community
 
 
 
 As a Clinical Services Pharmacy Technician, you will intake for all calls from patients, pharmacies and providers. You will perform basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.
 
 
 You will address questions related to specific assigned area and assist with medication research. You will evaluate calls that require consultation with a pharmacist. You will make outbound calls to patients to offer medication therapy management programs and schedules medication review sessions with consultative pharmacists. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
 
 
 
 Required Qualifications
 
 
 
 
 Use your skills to make an impact
 
 
 
 
 Candidates MUST reside in one of the following states: Arizona, Ohio, Texas, or Florida.
 
 
 
 <ul>
 <li>
 Must have an active Pharmacy Technician or Tech in Training license in the state you reside
 </li>
 <li>
 Technical Mail Order Pharmacy or Manufacturing experience
 </li>
 <li>
 Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
 </li>
 <li>
 Experience using multiple computer applications simultaneously and strong data entry skills
 
 
 </li>
 </ul>
 
 Required Work Schedule
 
 
 
 <ul>
 <li>
 10:30am - 7:00pm EST Monday-Friday.
 </li>
 <ul>
 <li>
 You must also be available to work every 3rd Saturday 10:00am - 6:30pm EST with a day off during the week when it is your Saturday rotation.
 
 </li>
 </ul>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 PTCB or ExCPT Certified
 </li>
 <li>
 High School Diploma or GED
 </li>
 <li>
 Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
 
 
 <ul>
 <li>
 At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
 </li>
 <li>
 Satellite, cellular and microwave connection can be used only if approved by leadership.
 </li>
 <li>
 Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
 </li>
 <li>
 Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
 </li>
 <li>
 Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
 
 
 </li>
 </ul>
 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Pay Range
 
 
 
 The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
 
 
 $40,000 - $52,300 per year
 
 
 
 Description Of Benefits
 
 
 
 Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
 
 
 
 About Us
 
 
 
 About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
 
 
 About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
 
 
 
 Equal Opportunity Employer
 
 
 
 It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
</div>

Clinical Services Pharmacy Technician

CenterWell

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
As a Clinical Services Pharmacy Technician, you will intake for all calls from patients, pharmacies and providers. You will perform basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.
You will address questions related to specific assigned area and assist with
medication research. You will evaluate calls that require consultation with a pharmacist. You will make outbound calls to patients to offer medication therapy management programs and schedules medication review sessions with consultative pharmacists. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
*Earn a $1,500 hiring sign on bonus! * 
(50% payable at hire and 50% payable at 180 days; you must be employed until that date to be eligible to receive the payment!)
Applicable to external candidates only<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Required Qualifications 
You MUST reside in Ohio<ul><li>
Must have an active Pharmacy Technician or Tech in Training license in Ohio</li><li>
Technical Mail Order Pharmacy or Manufacturing experience</li><li>
Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting</li><li>
Experience using multiple computer applications simultaneously and strong data entry skills</li></ul> 
Required Work Schedule:<ul><li>
10:30am - 7:00pm EST Monday-Friday.<ul><li>
You must also be available to work every 3rd Saturday 10:00am - 6:30pm EST with a day off during the week when it is your Saturday rotation.</li></ul></li></ul>
Preferred Qualifications<ul><li>
PTCB or ExCPT Certified</li><li>
High School Diploma or GED</li><li>
Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance.</li></ul> 
Additional Information
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:<ul><li>
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.</li><li>
Satellite, cellular and microwave connection can be used only if approved by leadership.</li><li>
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.</li><li>
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.</li><li>
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.</li></ul> 
Referral Bonus Information
Associates may receive a bonus for the referral of external candidates to this requisition, provided that all other eligibility requirements are met.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$40,000 - $52,300 per year 
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Specialty Operations Pharmacy Technician 2 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Specialty Operations Pharmacy Technician 2 may contact physicians for prescriptions clarification and may enter prescription orders into the system. Also supports pharmacists and patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which include effective communication with patients and providers. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Candidates MUST reside in one of the following states: Arizona, Florida, or Ohio.
Required Qualifications<ul><li>
Must have an active Pharmacy Technician license with the Board of Pharmacy in the state you reside</li><li>
Must be certified by the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA)</li><li>
Experience as a Pharmacy Technician or Inbound and/or outbound phone experience</li><li>
Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously</li><li>
Proficiency in Microsoft Office applications, including: Outlook, Word and Excel</li><li>
Adaptable with the ability to thrive in a fast-paced environment</li><li>
Strong written and verbal communication skills</li><li>
Strong attention to detail</li><li>
Strong data entry</li></ul>
Required Work Schedule:
Training:<ul><li>
Virtual training starts on day one of employment and will run for the first few weeks with a schedule of either 8:00 AM to 4:30 PM OR 8:30 AM to 5:00 PM Eastern, Monday - Friday. 
</li></ul>Work Schedule Following Training:<ul><li>
Monday &ndash; Friday 9:00AM &ndash; 5:30PM EST.</li></ul> 
Preferred Qualifications<ul><li>
Experience in healthcare</li><li>
Call center experience</li></ul>
**PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT) **
Interview Process
As part of our hiring process for this opportunity, we will be using technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$40,000 - $52,300 per year 
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Specialty Operations Pharmacy Technician

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