devops engineer

software engineer

it support engineer

sales engineer

cloud support engineer

cloud operations engineer

MOBIZ

<div>About Mobiz

Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve. 
 
What Can You Expect?

Every day at Mobiz, we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. You&rsquo;ll work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less. 


Who Are We Looking For?
We are seeking a highly skilled Security Engineer with 3&ndash;5 years of hands-on experience designing and deploying enterprise security solutions across Microsoft Azure and Microsoft 365.

The ideal candidate will possess strong proficiency in implementing security controls that align with leading frameworks such as NIST, CIS, and ISO/IEC 27001, while demonstrating expertise in applying Microsoft&rsquo;s Azure Security Benchmark (ASB) to real-world customer environments.

The Security Engineer will take ownership of ground-level security execution, ensuring that customer environments are not only technically hardened but also fully aligned with compliance and governance best practices. This role requires a blend of hands-on technical capability and a deep understanding of how security frameworks translate into operational guardrails within Azure and Microsoft 365. 


Key Responsibilities
<ul>
<li>Must have deployed and configured security solutions in Azure, including Microsoft Defender for Cloud, Identity Protection, Privileged Identity Management (PIM), and Conditional Access policies.</li>
<li>Must Have Implemented and managed Microsoft 365 security features such as Defender for Microsoft 365, Defender for Identity, and Defender for Endpoint, XDR,.</li>
<li>Must have configured and operationalized Microsoft Sentinel, including rule creation, incident response playbooks, and security automation.</li>
<li>Good to have support Microsoft Purview deployments including sensitivity labels, Data Loss Prevention (DLP), Insider Risk, and eDiscovery (good to have).</li>
<li>Must Have Conduct security hardening of Azure and Microsoft 365 environments, aligning with Zero Trust principles and industry frameworks.</li>
<li>Must have performed security monitoring, log analysis, and incident response across Azure and M365 platforms.</li>
<li>Collaborate with architects and senior security leaders to execute customer-facing engagements and deliver high-quality technical outcomes.</li>
<li>Document security designs, configurations, and remediation actions for both internal and external stakeholders.</li></ul> 


Required Qualifications
<ul>
<li>3&ndash;5 years of professional experience in Microsoft cloud security engineering roles.</li>
<li>Proven hands-on experience deploying and managing Azure and M365 security solutions.</li>
<li>Microsoft Certified: Azure Security Engineer Associate (AZ-500) &ndash; mandatory.</li>
<li>One of the following certification (SC-200, SC-300, or SC-400) &ndash; mandatory.</li>
<li>Experience with Microsoft Purview Information Protection and compliance solutions &ndash; preferred.</li>
<li>Strong working knowledge of Zero Trust, cloud governance, and regulatory compliance frameworks (ISO, NIST, CIS, etc.)</li>
<li>Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced consulting environment.</li></ul> 


What We Offer
<ul>
<li>A team of bright, hard-working, and innovative people that will contribute to your growth.</li>
<li>Competitive Salary and comprehensive benefits plan.</li>
<li>A dynamic and collaborative work environment with opportunity to work with cutting-edge technology and innovative solutions.</li></ul> 


Other 
This is a full-time office-based job in Karachi, Pakistan. 
Closing
Mobiz embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. We are an equal opportunity employer.

We thank all applicants for their interest. We will contact you if you are selected to move forward in the recruiting process.</div>

Cloud Security Engineer

Microsystem IT Consultancy Services Ltd.

Cloud &amp; On-Premises Infrastructure EngineerJoin Our Team at Microsystems IT Are you ready to advance your career in IT infrastructure? Microsystems IT is seeking candidates to join our team! We specialize in on-premises, cloud, and hybrid infrastructure solutions. As a Cloud &amp; On Premises Infrastructure Engineer, you'll help ensure the seamless operation and optimization of our clients' IT environments, including Azure cloud services.Key Responsibilities <ul><li>Provide support for on-premises, cloud (including Azure), and hybrid infrastructure environments.</li><li>Monitor and maintain system performance, security, and reliability.</li><li>Troubleshoot and resolve technical issues efficiently.</li><li>Collaborate with cross-functional teams to implement solutions and enhancements.</li></ul>Qualifications <ul><li>Educational background in Computer Science, IT, or a related field.</li><li>Experience or willingness to learn on-premises, cloud (Azure), or hybrid environments.</li><li>Proficiency in system administration, troubleshooting, and performance tuning.</li><li>Strong communication skills (English) and a proactive mindset.</li><li>Punctual and reliable with a commitment to meeting deadlines.</li></ul>What We Offer <ul><li>Mentorship programs for skill development.</li><li>Professional Certification Programs for your portfolio</li><li>A supportive environment for learning and growth</li></ul>Office Location Federal B Area, Block 10TimingsStandard UK Timings: 7:00 AM to 5:00 PMInterested? Send your updated CV to apply@infosystech.co.uk and join the Microsystems IT team!Job Type: Full-timePay: Rs50,000.00 - Rs85,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Work On site</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>

Cloud & On-premises Infrastructure Engineer

DigitalOcean

<div><div>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you&rsquo;ll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</div><div>
We are looking for people who wish to grow in a dynamic Support environment. Reporting to Manager Platform Operations, the Engineer II will be a customer focused individual that leverages his technical Kubernetes based expertise for giving best support that benefits our users. 
 
Kubernetes is the state of the art technology that focused on hyper growth. We are providing Kubernetes based WordPress hosting that enables great opportunity for individuals who are eager to grow in a fast-paced and dynamic support environment. As an Engineer II, you will be able to apply and expand your technical expertise in Kubernetes while directly contributing to the success of users in resolving WordPress based queries.
<h2 class="jobSectionHeader">
What You&rsquo;ll Be Doing:</h2>
<ul><li>Provide best support and solutions to our Customers through tickets, chat, emails, Premium Slack etc</li>
<li>A desire to help people, and a strong sense of empathy for their needs.</li>
<li>Be a good team player who works well in a 24/7 collaborative environment.</li>
<li>Perform complex web migrations and support junior coworkers with their migration processes.</li>
<li>Help customers with application troubleshooting etc, and provide support to juniors with their deployments.</li>
<li>Convert complex chat queries of customers to tickets when needed.</li>
<li>Help junior team members with reaction to Alerts where needed on different monitoring frameworks.</li>
<li>Monitor and react to different abuse reports (Slack and emails, etc.) in close coordination with different teams.</li>
<li>Assist &ldquo;Team Leads&rdquo; to develop and improve internal development tools and dashboards..</li>
<li>Be able to cater complex queries on chats/tickets and provide support to juniors with the rest of chats/tickets.</li>
<li>Be able to provide basic technical training to Juniors.</li>
<li>Be able to cater complex cloudways infrastructure issues and escalate them in a timely manner to Team leads if necessary.</li>
<li>Go through the chats &amp; tickets on a weekly basis and check for the repeated issues which can be suggested as incremental improvements to devops and present them to Team Leads.</li>
<li>Be able to automate any procedure with the current operations that can save team time.</li>
</ul><h2 class="jobSectionHeader">Technical Skills:</h2>
<ul><li>Must have sound concepts and knowledge of programming (PHP knowledge, and preferably intermediate knowledge of some other languages like Javascript, HTML, CSS, Bash and Python knowledge would be a plus.)</li>
<li>Strong-Advanced knowledge of Linux operating environments (Debian, Ubuntu, Centos) and different web technologies (apache, nginx, varnish, memcache, mysql, apc, php-fpm, etc).</li>
<li>Advanced skill level in Kubernetes (Pods, Nodes, Containers, Helm Charts)</li>
<li>Advanced skill level in system performance troubleshooting.</li>
<li>Knowledge of different services ((GIT, SMTP, DNS, postfix, crons, SSL)</li>
<li>Analysis of logs (sys, stack).</li>
<li>Debugging of open source application related issues.</li>
<li>Ability to cope up with new / unknown technical issues. Initiative in tackling new problems with an imaginative approach</li>
<li>Strong knowledge of web applications migration process (unknown issues, CMS migration, troubleshooting, perfection, Cpanel &amp; other hostings knowledge, advance cli commands to pull data) with context of Kubernetes</li>
<li>Working experience in PHP based Open Source web applications (Preferably: WordPress, Drupal, Magento etc).</li>
<li>Good experience with MySQL.</li>
<li>Possess excellent analytical and decision making skills.</li>
<li>Should be an independent player who would be able to work independently on shifts.</li>
<li>Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers.</li>
<li>Strong understanding of system and troubleshooting techniques.</li>
<li>Should be process oriented and Proactive.</li>
<li>Strong interpersonal and teaming skills &ndash; ability to set and enforce processes.</li>
<li>Ability to operate in an Agile and Kanban environment.</li>
<li>Good knowledge of cloud infrastructure environments (like AWS, GCE etc.).</li>
<li>Experience in 24&times;7 production operations, preferably supporting a highly available environment for PaaS/cloud service provider.</li>
<li>Good mentorship skills.</li>
</ul><h2 class="jobSectionHeader">Why You&rsquo;ll Like Working for DigitalOcean</h2>
<ul><li>We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li>We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li>We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li>We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li>We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
<ul><li>This is an Onsite role</li></ul>

#LI-Onsite

#LI-UK1</div></div>

Cloud Support Engineer

<div><div>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</div>
We are looking for people who wish to grow in a dynamic Support environment. Reporting to Manager Platform Operations, the Engineer II will be a customer focused individual that leverages his technical Kubernetes based expertise for giving best support that benefits our users. 
 
Kubernetes is the state of the art technology that focused on hyper growth. We are providing Kubernetes based WordPress hosting that enables great opportunity for individuals who are eager to grow in a fast-paced and dynamic support environment. As an Engineer II, you will be able to apply and expand your technical expertise in Kubernetes while directly contributing to the success of users in resolving WordPress based queries.
<h2 class="jobSectionHeader">
What You'll Be Doing:</h2>
<ul><li>Provide best support and solutions to our Customers through tickets, chat, emails, Premium Slack etc</li>
<li>A desire to help people, and a strong sense of empathy for their needs.</li>
<li>Be a good team player who works well in a 24/7 collaborative environment.</li>
<li>Perform complex web migrations and support junior coworkers with their migration processes.</li>
<li>Help customers with application troubleshooting etc, and provide support to juniors with their deployments.</li>
<li>Convert complex chat queries of customers to tickets when needed.</li>
<li>Help junior team members with reaction to Alerts where needed on different monitoring frameworks.</li>
<li>Monitor and react to different abuse reports (Slack and emails, etc.) in close coordination with different teams.</li>
<li>Assist &quot;Team Leads&quot; to develop and improve internal development tools and dashboards..</li>
<li>Be able to cater complex queries on chats/tickets and provide support to juniors with the rest of chats/tickets.</li>
<li>Be able to provide basic technical training to Juniors.</li>
<li>Be able to cater complex cloudways infrastructure issues and escalate them in a timely manner to Team leads if necessary.</li>
<li>Go through the chats &amp; tickets on a weekly basis and check for the repeated issues which can be suggested as incremental improvements to devops and present them to Team Leads.</li>
<li>Be able to automate any procedure with the current operations that can save team time.</li>
</ul><h2 class="jobSectionHeader">Technical Skills:</h2>
<ul><li>Must have sound concepts and knowledge of programming (PHP knowledge, and preferably intermediate knowledge of some other languages like Javascript, HTML, CSS, Bash and Python knowledge would be a plus.)</li>
<li>Strong-Advanced knowledge of Linux operating environments (Debian, Ubuntu, Centos) and different web technologies (apache, nginx, varnish, memcache, mysql, apc, php-fpm, etc).</li>
<li>Advanced skill level in Kubernetes (Pods, Nodes, Containers, Helm Charts)</li>
<li>Advanced skill level in system performance troubleshooting.</li>
<li>Knowledge of different services ((GIT, SMTP, DNS, postfix, crons, SSL)</li>
<li>Analysis of logs (sys, stack).</li>
<li>Debugging of open source application related issues.</li>
<li>Ability to cope up with new / unknown technical issues. Initiative in tackling new problems with an imaginative approach</li>
<li>Strong knowledge of web applications migration process (unknown issues, CMS migration, troubleshooting, perfection, Cpanel &amp; other hostings knowledge, advance cli commands to pull data) with context of Kubernetes</li>
<li>Working experience in PHP based Open Source web applications (Preferably: WordPress, Drupal, Magento etc).</li>
<li>Good experience with MySQL.</li>
<li>Possess excellent analytical and decision making skills.</li>
<li>Should be an independent player who would be able to work independently on shifts.</li>
<li>Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers.</li>
<li>Strong understanding of system and troubleshooting techniques.</li>
<li>Should be process oriented and Proactive.</li>
<li>Strong interpersonal and teaming skills &ndash; ability to set and enforce processes.</li>
<li>Ability to operate in an Agile and Kanban environment.</li>
<li>Good knowledge of cloud infrastructure environments (like AWS, GCE etc.).</li>
<li>Experience in 24&times;7 production operations, preferably supporting a highly available environment for PaaS/cloud service provider.</li>
<li>Good mentorship skills.</li>
</ul><h2 class="jobSectionHeader">Why You'll Like Working for DigitalOcean</h2>
<ul><li>We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li>We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li>We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li>We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li>We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
<ul><li>This is an Onsite role</li></ul>

#LI-Onsite

#LI-UK1</div>

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As a Cloud Technical Specialist at Zones, you'll deliver exceptional service to our clients. You'll be the first point of contact for various customer engagements, providing comprehensive technical support for Microsoft 365 applications and Azure administration. This role requires strong communication skills and the ability to work flexible shifts.
 
 
 
 What You&rsquo;ll Do As a Cloud Technical Specialist
 
 
 
 Employees employed in the role of Cloud Technical Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
 
 
 <ul>
 <li>
 Provide white-glove service to Zones clients, addressing Microsoft 365 and Azure-related issues.
 </li>
 <li>
 Serve as the initial contact for customer engagements, guiding them through account details and troubleshooting technical issues.
 </li>
 <li>
 Work on Azure administration tasks such as subscription management, VM management, authentication, VPN configuration, and network monitoring.
 </li>
 <li>
 Establish strong relationships with customers and colleagues, adapting to changing situations.
 </li>
 <li>
 Stay up-to-date with technological changes through training and support calls, handling issues related to various cloud platforms and technologies.
 </li>
 <li>
 Work independently and provide guidance to new team members.
 </li>
 <li>
 Troubleshoot and document incidents, identify root causes, and implement preventive measures.
 </li>
 <li>
 Ensure timely resolution of issues, adhering to SLAs.
 </li>
 <li>
 Act as a subject matter expert across supported areas and coordinate issue resolutions.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or any related field.
 </li>
 <li>
 Strong client-facing communication skills, including the ability to communicate with all levels of management.
 </li>
 <li>
 1 to 3 years of experience in Microsoft Office 365, Azure, Intune, Windows Active Directory, Azure AD, Windows Server, Windows OS, and PowerShell.
 </li>
 <li>
 Understanding of computer systems and mobile devices for troubleshooting.
 </li>
 <li>
 Experience with cloud and hybrid infrastructures, Microsoft 365 Security, Azure Security, and Enterprise Mobility + Security.
 </li>
 <li>
 Knowledge of Windows, SQL, and Exchange Server preferred.
 </li>
 <li>
 Experience with defining and refining business processes focused on high-quality support.
 </li>
 <li>
 Certifications in Microsoft technologies preferred.
 </li>
 <li>
 Familiarity with ticketing systems such as Service-Now, Zendesk, Jira, or Freshdesk.
 </li>
 <li>
 Ability to work independently in a fast-paced environment.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Shift Timings: 8:00 P.M to 5:00 A.M (Pk time) Rotational Shifts
</div>

Cloud Technical Specialist

Confiz

<div>We are seeking a Machine Learning Engineer with 3-7 years of experience in the field. The ideal candidate will have a strong foundation in low-level machine learning skills, data science, and advanced AI techniques. You will be working with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and other state-of-the-art toolchains. Additionally, familiarity with cloud operations will be beneficial. If you are passionate about pushing the boundaries of AI and enjoy working on complex challenges, we want to hear from you.
Responsibilities:
<ul><li>Design, implement, and optimize machine learning models and algorithms, focusing on low-level techniques and cutting-edge AI methodologies.</li>
<li>Develop and maintain data pipelines, perform exploratory data analysis, and apply data preprocessing techniques to ensure high-quality input for machine learning models. LLM &amp; RAG Implementation: Leverage and fine-tune Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems to create innovative solutions and enhance model performance.</li>
<li>Utilize and integrate modern toolchains and frameworks (e.g., TensorFlow, PyTorch, Hugging Face) to build and deploy machine learning models.</li>
<li>Manage and optimize machine learning workflows in cloud environments (e.g., AWS, Google Cloud, Azure), ensuring scalability and efficiency.</li>
<li>Work closely with cross-functional teams, including data scientists, software engineers, and product managers, to align on project goals and deliver high-impact solutions.</li>
</ul>
Requirements:
<ul><li>Minimum 3 years of professional experience in machine learning and AI engineering.</li>
<li>Proficiency in Python and relevant libraries (e.g., NumPy, pandas, scikit-learn). Strong understanding of machine learning algorithms, statistical analysis, and model evaluation techniques.</li>
<li>Hands-on experience with Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) technologies, including fine-tuning and deployment.</li>
<li>Solid background in data science principles, including data preprocessing, feature engineering, and model selection.</li>
<li>Cloud Operations: Experience with cloud platforms (AWS, Google Cloud, Azure) and knowledge of cloud-based machine learning services and deployment strategies.</li>
<li>Familiarity with machine learning frameworks and tools (e.g., TensorFlow, PyTorch, Hugging Face Transformers) and version control systems (e.g., Git).</li>
<li>Strong analytical and problem-solving skills, with the ability to tackle complex challenges and derive actionable insights.</li>
<li>Excellent communication skills, with the ability to present technical concepts clearly and effectively to non-technical stakeholders.</li>
<li>Experience working in an Agile or iterative development environment is a plus.</li>
</ul>
We have a global team of amazing individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups. 
 
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun. 
 
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves. 
To know more about Confiz, visit: https://www.linkedin.com/company/confiz/</div>

Machine Learning Engineer

Mac Care

Job Summary:We are looking for a skilled System Support Engineer to manage, maintain, and enhance the IT infrastructure and business-critical applications used in our BPO operations. The ideal candidate will have 2&ndash;3 years of relevant experience in the BPO industry, with strong troubleshooting skills and the ability to support both end-users and backend systems to ensure operational efficiency.Key Responsibilities:<ul><li>System Configuration &amp; Application Support: Set up, deploy, and maintain systems and BPO applications including CRMs, dialers, ticketing tools, and other platforms.</li><li>Technical Troubleshooting: Act as the first line of defense for IT-related issues&mdash;diagnosing and resolving software, hardware, or connectivity problems affecting systems.</li><li>Operations Support: Collaborate with operations teams to ensure seamless workflow integration, automation, and minimal downtime.</li><li>Maintenance &amp; Monitoring: Monitor system performance and proactively address hardware, software, or network issues.</li><li>Training &amp; Documentation: Provide user training and develop system documentation, SOPs, and support materials.</li><li>Vendor Coordination: Liaise with IT vendors, service providers, and internal stakeholders to ensure reliability and compliance.</li><li>Security &amp; Compliance: Uphold IT security best practices and ensure systems comply with organizational and regulatory standards.</li><li>Continuous Improvement: Analyze trends and provide recommendations for improving system performance and reliability.</li></ul>Technical Skills:<ul><li>Hands-on experience with BPO systems like Five9, Avaya, Genesys, or similar.</li><li>Proficiency in CRM/ERP administration and troubleshooting.</li><li>Foundational knowledge of networking, cloud platforms, and cybersecurity.</li><li>Troubleshooting skills for Windows, VoIP, and telephony systems.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work effectively in a high-pressure BPO environment.</li></ul>Preferred Qualifications:<ul><li>Exposure to cloud-based contact center platforms and automation tools.</li><li>Familiarity with AI-driven tools and solutions in the BPO domain.</li><li>Certifications such as ITIL, CCNA, or related credentials.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in IT, Computer Science, or a related discipline.</li><li>Experience: 2&ndash;3 years in IT systems and application support, preferably in the BPO sector.</li></ul>Experience: 2-3 YearsIndustry: BPO / Call CenterTimings: 6pm to 3am PKSTJob Type: Full-timeWork Location: In person

IT Support Engineer

Explore 959+ Cloud operations engineer in Karachi this September. Find roles across top companies and apply now to boost your career.

959 cloud operations engineer jobs IN Karachi

Cloud Security Engineer

Cloud & On-premises Infrastructure Engineer

Cloud Support Engineer

Cloud Support Engineer

Cloud Technical Specialist

Machine Learning Engineer

IT Support Engineer