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collection officer

Base HR Consultantcy

Job Title: Collection OfficerDepartment: Finance / Credit Control Reporting To: Finance Manager / Credit ManagerJob Summary:We are seeking a highly motivated female Collection Officer with a strong finance or accounting background and fluency in Arabic and English. The ideal candidate will be responsible for managing receivables, following up on overdue payments, negotiating repayment plans, and maintaining accurate financial records while ensuring a professional and customer-centric approach.Key Responsibilities:<ul><li>Contact customers to follow up on outstanding invoices and overdue payments.</li><li>Negotiate repayment terms and ensure timely collection of dues.</li><li>Analyze account statements and reconcile outstanding balances.</li><li>Update the internal system with collection activities and payment statuses.</li><li>Prepare and submit periodic reports on collection performance and ageing.</li><li>Coordinate with internal departments (Sales, Finance, Legal) to resolve disputes or billing issues.</li><li>Escalate high-risk accounts and recommend legal action when necessary.</li><li>Maintain a high level of professionalism in communication with clients.</li><li>Ensure compliance with UAE financial regulations and company policies.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business, or related field.</li><li>Minimum 2&ndash;5 years of experience in collections, credit control, or accounts receivable.</li><li>Fluent in Arabic and English (both written and spoken).</li><li>Proficiency in MS Office (especially Excel); experience with ERP systems is a plus.</li><li>Strong negotiation and interpersonal skills.</li><li>Ability to work under pressure and meet collection targets.</li><li>Organized, detail-oriented, and able to handle a large volume of accounts.</li></ul>Preferred Candidate Profile:<ul><li>Female candidates preferred (as per business requirements).</li><li>UAE or GCC experience is preferred.</li><li>Experience working in finance teams, especially in the retail, real estate, FMCG, healthcare, or banking sector.</li><li>Familiarity with UAE debt collection regulations and legal framework.</li></ul>Key Performance Indicators (KPIs):<ul><li>% of overdue amount recovered monthly/quarterly</li><li>DSO (Days Sales Outstanding) improvement</li><li>Number of successful repayment plans arranged</li><li>Reduction in bad debts / write-offs</li><li>Timeliness of reporting and accuracy of records</li></ul>Job Type: Full-timePay: AED7,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>What's your visa status?</li><li>what's your current/previous salary?</li><li>what's your expected salary?</li><li>Do you speak Arabic?</li></ul>

Collection Officer

Tabasco

Job DescriptionPosition: Collections ExecutiveLocation: Sharjah, UAEExperience: 4-5 years of UAE Experience working in Similar role within Manpower Supply/ Constructions/ Large Scale Industries.License/ Certification: Required Valid UAE Driving LicenseAbout the RoleWe are a leading manpower supply company in the UAE, and collections form a vital part of our business operations. To strengthen our finance and receivables team, we are seeking an experienced Arabic-speaking female Collections Executive. The successful candidate will be responsible for ensuring timely recovery of outstanding payments, maintaining accurate records, and fostering strong client relationships. This role requires a professional who can handle sensitive financial discussions with confidence, tact, and persistence.Key ResponsibilitiesClient Follow-Up &amp; Recovery<ul><li>Regularly follow up with clients to ensure timely settlement of invoices.</li><li>Contact customers via Official office visits, calls, emails etc.</li><li>Ensure all communications are clear, professional, and solution-oriented.</li></ul>Negotiation &amp; Dispute Resolution<ul><li>Engage with clients to resolve disputes and negotiate practical payment arrangements.</li><li>Ensure all discussions are documented and reported to management.</li></ul>Coordination with Internal Teams<ul><li>Collaborate with finance and operations teams to reconcile accounts receivable records.</li><li>Ensure proper documentation of invoices, payment terms, and approvals.</li><li>Provide feedback to management regarding client payment trends and risks.</li></ul>Reporting &amp; Documentation<ul><li>Maintain accurate and up-to-date records of collection activities.</li><li>Prepare weekly and monthly reports, including aging analysis of outstanding accounts.</li><li>Highlight potential default cases and recommend next steps.</li></ul>Compliance &amp; Professionalism<ul><li>Ensure all collection practices adhere to company policies and UAE regulations.</li><li>Handle client interactions with integrity, confidentiality, and professionalism.</li></ul>Requirements<ul><li>Languages: Fluency in Arabic and English (spoken &amp; written) is mandatory.</li><li>Experience: Minimum 2&ndash;3 years&rsquo; experience in collections, accounts receivable, customer service, or debt recovery (preferably in manpower supply, contracting, or services industry).</li><li>Preferring female candidates due to requirements of the role.</li><li>Should be having valid UAE DRIVING LICENSE</li></ul>Skills:<ul><li>Strong communication and negotiation skills.</li><li>Ability to manage difficult conversations while maintaining professionalism.</li><li>High attention to detail, accuracy, and organizational ability.</li><li>Strong reporting and MS Office skills (Excel, Word, Outlook).</li></ul>Personality Traits:<ul><li>Persuasive and effective communicator.</li><li>Professional, proactive, and result-driven.</li><li>Ability to work independently under pressure.</li></ul>Preferred Qualifications<ul><li>Prior UAE experience in manpower supply, contracting, or service sector collections.</li><li>Knowledge of UAE invoicing, VAT, and payment practices.</li><li>Experience in handling large volume client portfolios.</li></ul>Job Types: Full-time, PermanentPay: AED4,500.00 - AED5,000.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>How many years of UAE experience you have working as Collection Officer?</li></ul>Experience:<ul><li>Collections: 4 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>

First Solution Management Services

Pay: 3,000.00 (AED) - 4000 (AED) per monthJob description:We are looking for Debt Recovery agents Job Location:- Dubai UAE Job Status:- Full TimeThe ideal candidate will be responsible for contacting debtors, negotiating payment plans, and ensuring timely repayment of debts while maintaining a professional and empathetic approach. As a Debt Recovery Agent, you will play a crucial role in maintaining the financial health of our organization. You will be expected to handle a high volume of outbound and inbound calls, emails, and written correspondence with clients who have overdue accounts .A Recovery Officer is responsible for managing the recovery process of overdue payments, ensuring that delinquent accounts are handled in accordance with company policies and legal regulations.Responsibilities<ul><li>Contact clients with overdue accounts via phone, email, and mail</li><li>Negotiate repayment plans and settlements within company guidelines</li><li>Maintain accurate records of all collection activities</li><li>Monitor and follow up on payment commitments</li><li>Provide excellent customer service while recovering debts</li></ul>Must Have:- - Strong negotiations skills - Target oriented - Capable of handling target pressure - Able to work as per the given deadlines - Problem solving skills - Good written and verbal communication -Education Requirements - Minimum bachelor&rsquo;s degree holder-Job Types: Full-time, PermanentExperience:<ul><li>Debt Collection: 1 year (Preferred)</li></ul>Job Type: PermanentJob Type: PermanentPay: AED3,000.00 - AED4,000.00 per month

Debt Collection Officer

Alhodood Technologies

Responsibilities:<ul><li>Call, email, or send letters to customers who owe money.</li><li>Remind them of their overdue payments.</li><li>Discuss and agree on payment arrangements with customers.</li><li>Offer flexible solutions (installments, deadlines, etc.).</li><li>Track overdue accounts using internal systems.</li><li>Update records after every communication or payment.</li><li>Listen to customer concerns and try to resolve any billing issues.</li><li>Work with other departments if needed (e.g., sales or billing teams).</li><li>Prepare daily or weekly reports on collections progress.</li><li>Highlight difficult accounts or high-risk debtors to management.</li><li>Ensure all collection activities follow legal and company guidelines.</li><li>Escalate accounts for legal action if necessary (only after all efforts).</li></ul>Job Types: Full-time, PermanentPay: AED7,000.00 - AED8,000.00 per month

Collection Officer - Arabic & French Speakers only

Neil Debt Collection

Neil Debt Collection LLC :- UAE, Qatar, India, TunisiaBasic Salary Before Incentives: 2500 AED - 7000 AED (Depending on Value brought by Employee)Position Overview:We are seeking motivated and dynamic individuals to join our team as Debt Collection Team Lead/Executive/Trainee. This is an excellent opportunity for candidates with or without prior experience in collections, as comprehensive training will be provided.Key Responsibilities:<ul><li>Contact customers via phone, email, and other communication channels to follow up on overdue accounts.</li><li>Ability to converse in meetings with senior management</li><li>Skip tracing and locate clients when required.</li><li>Prepare regular reports on collection activities and strive to meet and exceed targets to qualify for performance-based bonuses. Our bonus structure rewards success progressively&mdash;achieving higher targets unlocks increasingly larger bonuses, motivating consistent growth and exceptional performance. Unlimited Payment Potential</li><li>Negotiate payment plans, settlements, and repayment terms while adhering to company policies.</li><li>Maintain accurate records of all communications, payments, and agreements.</li><li>Build positive relationships with customers to encourage timely payments and avoid future delinquencies.</li><li>Ability to work under pressure and meet deadlines.</li><li>Investigate and resolve discrepancies in accounts and escalate unresolved issues to the supervisor.</li><li>Monitor and update account status regularly in the system.</li></ul>What We Offer:<ul><li>Comprehensive training program to equip you with the skills and knowledge needed for success.</li><li>Travel to other countries to support International Operations</li><li>Competitive salary with performance-based incentives.</li><li>Opportunity for rapid career growth within the organization.</li><li>Supportive and inclusive work environment.</li></ul>Who We Are Looking For:<ul><li>Candidates with a positive attitude, strong work ethic, and eagerness to learn.</li><li>Individuals who can maintain professionalism and empathy while negotiating with clients.</li><li>Team players who are target-oriented and can thrive in a fast-paced environment.</li></ul>Qualifications:<ul><li>Experience: No prior experience required; fresh graduates and individuals with a passion for negotiation and analytics are encouraged to apply.</li><li>Proficiency in MS Office applications (Excel, Word) and Proficient in learning new computer applications</li></ul>Industry<ul><li>Banking</li></ul>Employment TypeFull-timeJob Type: Full-timePay: AED2,500.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do You Have Any Debt Collection/Collection Experience?</li><li>List all the languages with conversational-level proficiency:</li><li>Are you willing to work at Dubai?</li></ul>

Debt Collection Trainee/Officer/Team Lead

<div>We are looking for a Credit Control Officer to join our Finance and Accounts department at GAC Sharjah. 
As a Credit Control Officer, the successful candidate will be responsible for managing the credit control process, ensuring timely collection of outstanding debts, and maintaining strong relationships with clients. Duties will include:<ul><li>
Monitoring and chasing overdue invoices</li><li>
Negotiating payment terms with clients</li><li>
Preparing reports on debtors and collections</li><li>
Working closely with internal teams to resolve payment issues</li></ul><ul><li> 
Minimum of 2 years of experience in credit control or a related field</li><li>
Proficiency in financial software and MS Excel</li><li>
Strong analytical and problem-solving skills</li><li>
Excellent communication and negotiation abilities</li><li>
Ability to work independently and as part of a team</li></ul>
If you have a strong attention to detail, excellent communication skills, and a proactive approach to credit control, we would love to hear from you. Join our team at GAC and help us maintain strong financial health through effective credit control practices.</div>

Credit Control Officer

AW Holding DMCC

DEBT SETTLEMENT SPECIALISTWe are expanding and looking for a passionate and solution-oriented employee. If you wish to be a part of our Great Team, we invite you to join us.An int&rsquo;l Group of Companies based in Dubai specialized in:- Debt Management- Risk Management- Translation ServicesIs seeking an experienced Debt Collection OfficerJob Responsibilities:&middot; Collect outstanding debts on behalf of our clients and achieve the set collection target.&middot; Keep track of assigned accounts, and follow up consistently&middot; Work in an organized manner and follow all TAT process of collections&middot; Plan course of action to recover outstanding payments&middot; Locate and contact debtors to inquire of their payment status&middot; Negotiate payoff deadlines or payment plans&middot; Handle all enquiries and complaints&middot; Investigate and resolve discrepancies&middot; Create trust relationships with debtors when possible to avoid future issues&middot; Update account status and database regularly&middot; Alert superiors of debtors unwilling or unable to pay when necessary&middot; Comply with requirements when legal action is unavoidable&middot; Must have At Least 2 Years ExperiencedSkills and Requirements:&middot; Minimum Bachelor&rsquo;s degree&middot; Proven experience as debt collector&middot; Experience in working with targets and tight deadlines&middot; Knowledge of relevant legal requirements&middot; Working knowledge of MS Office and databases&middot; Excellent communication and people skills&middot; Apt in negotiating and persuading&middot; Ability to be polite and compassionate without lacking confidence&middot; Self-motivated, fast learner and provide creative strategies and gel with the teamPlease send us your resume to: career at alwadiholding dot com quoting the reference in &ldquo;DC2025&rdquo;.Job Type: Full-timePay: From AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>

DEBT SETTLEMENT SPECIALIST

Explore 732+ Collection officer in United Arab Emirates this October. Find roles across top companies and apply now to boost your career.

732 collection officer jobs IN United Arab Emirates

Collection Officer

Collection Officer

Debt Collection Officer

Collection Officer - Arabic & French Speakers only

Debt Collection Trainee/Officer/Team Lead

Credit Control Officer

DEBT SETTLEMENT SPECIALIST