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Meraki Developers

<h2></h2><p><strong>Job Summary:</strong></p><p>Meraki Developers is seeking a seasoned and proactive <strong>CRM Manager</strong> to lead and manage post-sales operations, client servicing, legal coordination, and collections for our real estate developments in Dubai. The ideal candidate must bring in-depth experience in <strong>Dubai’s real estate sector</strong>, understand local regulations (DLD, RERA), and demonstrate proficiency in platforms like <strong>Bitrix or similar CRM systems</strong>. This role is pivotal in ensuring a premium customer journey from booking to handover.</p><p><strong>Key Responsibilities:</strong></p><h4><strong>Team Management & Operations</strong></h4><ul><li>Lead, train, and supervise a team of CRM executives to ensure high-quality customer engagement.</li><li>Assign responsibilities, monitor performance, and implement best practices to streamline client interactions.</li><li>Drive productivity through regular performance reviews and coaching sessions.</li></ul><h4><strong>Client Relationship Management</strong></h4><ul><li>Serve as the escalation point for premium clients post-booking.</li><li>Ensure timely, professional, and personalized responses to client queries, concerns, and service requests.</li><li>Maintain high standards of client satisfaction throughout the customer lifecycle.</li></ul><h4><strong>Post-Sales Operations</strong></h4><ul><li>Manage complete post-sales processes: welcome calls, documentation, payment plan coordination, agreement execution, and handover preparation.</li><li>Collaborate closely with Sales, Projects, Finance, and Legal teams to ensure seamless post-sales operations and timely possessions.</li></ul><h4><strong>Legal Coordination & Documentation</strong></h4><ul><li>Oversee the accurate and timely generation of client documents (Allotment Letters, SPAs, Receipts, etc.).</li><li>Coordinate with the Legal team on Dubai-specific regulations, including RERA compliance and DLD requirements.</li><li>Address and resolve client legal queries in coordination with the legal department.</li></ul><h4><strong>Collections & Payment Follow-Ups</strong></h4><ul><li>Ensure timely collections as per agreed payment schedules.</li><li>Proactively follow up on overdue payments and manage defaulter escalation protocols.</li><li>Prepare regular collection reports and MIS for management visibility.</li></ul><h4><strong>Handover & Possession</strong></h4><ul><li>Manage the end-to-end handover process in coordination with engineering and facility teams.</li><li>Schedule pre-possession inspections, ensure snag list resolution, and arrange handover appointments.</li><li>Maintain complete possession documentation and client feedback reports.</li></ul><h3></h3>

CRM Manager

Seattle Aviation Solutions

<p> <strong>Responsibilities:</strong> </p> <p>  Cash Flow Management: Assist in the cash flow management of all Seattle Aviation Group companies.  </p> <p>  Accounts Receivable/Payable: Regularly review customer and vendor accounts to ensure collections and payments are applied correctly, discrepancies are identified, and issues are resolved promptly.  </p> <p>  Sales and Purchase Operations: Oversee sales and purchase operation cycles, manage credit holds, and ensure prompt and responsive action within your area of responsibility.  </p> <p>  Collections Management: Follow up on collections with customers to ensure timely payments and manage credit risk. </p> <p>  Payment Processing: Ensure the timely processing and recording of payments to vendors and collections from customers, including assigned journal entries.  </p> <p>  Bank Relations: Manage relationships and communication with banks. </p> <p>  Month-End Close: Assist with month-end closing processes, including journal entries and balance sheet reconciliations. Contribute to the improvement of existing processes and procedures and the development and deployment of internal best practices.  </p> <p>  Data Management: Manage vendor and customer data, validate and approve new accounts, and maintain records of data changes and approvals. </p> <p>  Budgeting: Assist in the budgeting process, monitor budget adherence, and report on variances. </p> <p>  Reporting: Prepare periodic financial reports for management. </p> <p>  Audit Support: Provide support during audits and ensure all documentation is accurate and up to date. </p> <p>  Systems: Utilize ERP systems (Accounting Seed, Salesforce, Zoho) for accounting tasks and financial management. </p> <p>  Compliance: Ensure compliance with company policies, accounting principles, and relevant regulations. </p>

Finance Specialist

Imtiaz Real Estate Investment & Development LLC

<ul><li>Oversee the full accounts receivable cycle, including billing, collections, cash application, and reconciliations.</li><li>Generate and issue accurate invoices for tenant rent, construction cost recoveries, milestone payments, and other billable project-related charges.</li><li>Monitor and manage aging reports to ensure timely collections and minimize bad debt risk.</li><li>Establish and maintain strong relationships with tenants, clients, and partners to resolve payment issues and manage disputes.</li><li>Ensure compliance with lease agreements, sales contracts, and development project terms when issuing invoices and tracking payments.</li><li>Collaborate with development, legal, and property management teams to ensure billing aligns with contractual      obligations.</li><li>Supervise and mentor AR staff, including workload management, training, and performance evaluation.</li><li>Prepare AR reports, cash forecasts, and analysis for senior management and stakeholders.</li><li>Support monthly close processes and audits by providing AR schedules and documentation.</li><li>Recommend and implement improvements to AR systems, policies, and procedures for increased efficiency and accuracy.</li></ul>

Accounts Receivable Manager

TARRAD REAL ESTATE DEVELOPMENT L.L.C

<ul><li><strong>Debt Management & Recovery:<br/></strong>Manage a portfolio of customer accounts to ensure timely payment of property installments, service charges, and other outstanding debts.<br/>Monitor accounts receivable aging reports to identify delinquent accounts and prioritize collection efforts.<br/>Proactively contact clients via phone, email, and formal letters regarding overdue payments and payment plan breaches.</li><li><strong>Negotiation and Dispute Resolution:<br/></strong>Negotiate and structure realistic payment plans and repayment schedules with clients facing financial difficulty, while adhering to company policies.<br/>Investigate and resolve all payment discrepancies, billing issues, and customer disputes promptly and professionally.</li><li><strong>Record-Keeping and Reporting:<br/></strong>Maintain accurate and detailed records of all collection activities, communications, and payment arrangements in the CRM and accounting systems.<br/>Update account statuses, track payment history, and obtain proof of payments for reconciliation.<br/>Prepare and submit regular reports to the Collections Manager/Finance Head on collection forecasts, activity metrics, and the status of delinquent accounts.</li><li><strong>Process and Compliance:<br/></strong>Ensure all collection activities comply with RERA (Real Estate Regulatory Agency) regulations and local UAE debt collection laws.<br/>Coordinate with the Legal and Sales departments on severe non-payment cases, including the preparation of required documentation for legal action or serving notices of default.<br/>Contribute to the development and implementation of effective collection strategies to minimize bad debt and optimize cash flow.</li></ul>

Collection Executive

Confidential Company

<p>Responsible for collection of outstanding payments from Clients and follow up on invoices, resolve billing issues and building strong client relationship.</p><p>Bachelors Degree in Finance or Business development with 3-4 years experience in collections or receivables within FM industry and strong understanding of billing cycles, contracts and client service agreements.</p>

Collections Executive

AXIOM PRIME REAL ESTATE DEVELOPMENT L.L.C

<p><strong>Accounting &amp; Financial Tasks</strong><br> Bank Reconciliation: Update daily bank transactions and perform regular bank reconciliations to ensure accuracy and compliance.<br> Bank Liaison: Coordinate with banking institutions for account openings, closures, and other documentation or compliance requirements.<br> Accounts Receivable: Follow up with clients on outstanding receivables; maintain up-to-date aging reports and resolve discrepancies. <br> Collections Management: Draft and send collection notices and follow-up emails; maintain logs of communication and escalate where necessary. <br> TAS (Trust Account System) Management: Manage trust account transactions through TAS platforms, ensuring full compliance with RERA/DLD guidelines. <br> FTA Applications: Prepare and submit applications to the Federal Tax Authority (FTA) including VAT registration, deregistration, amendments, and ensure compliance with FTA regulations.<br> Issuance of Financial Documents: Generate invoices, payment receipts, and Statements of Account (SOAs) as requested by clients and ensure timely delivery. <br> Audit Support: Collaborate with external auditors for the preparation of monthly and annual financial statements. Provide all necessary support and documentation.<br><br><strong>Administrative &amp; Client Support</strong><br> Trade License &amp; KYC: Manage and renew company trade licenses on time; ensure up-to-date and compliant KYC documentation for clients, stakeholders, and corporate accounts.<br> Documentation &amp; Filing: Maintain accurate financial and administrative records, both digitally and physically, in compliance with company policies.<br> Client Documentation: Prepare and issue sales offers, booking forms, and Sale &amp; Purchase Agreements (SPA) upon request.<br> General Administration: Support various administrative duties, including documentation, record-keeping, internal reporting and client coordination.<br><br><strong>Qualifications &amp; Skills</strong><br> Bachelor's degree in Accounting, Finance, Business Administration, or a related field.<br> Minimum of 2 4 years of experience in accounting or administrative roles; Prior experience in Real Estate Development is required.<br> Strong knowledge of TAS (Trust Account Systems) and related real estate regulations (RERA/DLD) is mandatory.<br> Strong knowledge of Federal Tax Authority (FTA) procedures, including VAT registration, deregistration, amendments, and ensuring compliance with all FTA regulations.<br> Proficiency in Microsoft Excel, Outlook, and accounting platforms. <br> Excellent written and verbal communication skills.<br> High level of accuracy, attention to detail, and ability to manage multiple tasks simultaneously.<br> Strong organizational and problem-solving skills. Ability to work independently and maintain confidentiality at all times.<br> Self-motivated and manage multiple tasks under tight deadlines.<br> </p>

Accounts Executive

UDrive

<div>
<strong>Job Purpose:</strong>
<div>The Collection Agent is responsible for contacting customers to recover overdue payments, negotiating payment plans where necessary, maintaining accurate records, and ensuring that collections are made in compliance with company policies and legal regulations.</div>
<strong>Key Responsibilities:</strong>
<ul>
 <li><div>Contact customers via phone, email, and other communication channels to collect outstanding payments.</div></li>
 <li><div>Negotiate repayment plans and ensure commitments are honored.</div></li>
 <li><div>Maintain detailed and accurate records of all collection activities and customer interactions.</div></li>
 <li><div>Review account status and resolve billing discrepancies.</div></li>
 <li><div>Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service.</div></li>
 <li><div>Recommend accounts for escalation, legal action, or write-off as necessary.</div></li>
 <li><div>Meet individual and team collection targets and KPIs.</div></li>
 <li><div>Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities.</div></li>
 <li><div>Provide regular updates and reports to the Collection Supervisor/Manager.</div></li>
</ul>
<strong>Preferred Skills:</strong>
<ul>
 <li><div>Experience handling both B2B (business-to-business) and B2C (business-to-customer) collections.</div></li>
 <li><div>Knowledge of credit reporting practices.</div></li>
</ul>
</div>

Collection Executive (Arabic Speaker)

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