business development manager Jobs in Istanbul

business development manager

marketing manager

commercial project manager Jobs in Istanbul

commercial project manager

customer experience manager Jobs in Istanbul

customer experience manager

operations manager

commercial performance manager

Cartier

<div>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Manage current performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Is in charge of providing timely and accurate weekly estimates &amp; comments by boutique, channel and market on behalf of the commercial leadership
  </li>
  <li>
   Is responsible to compile and lead all short, medium or long term forecasts on all commercial channels on behalf of the commercial leadership team.
  </li>
  <li>
   Provide timely and accurate reports, dashboards and ad-hoc analysis to all market&rsquo;s managers.
  </li>
  <li>
   Work closely with the regional Business Planning team and stakeholders in coordinating market&rsquo;s analysis and business planning (ex: Business review, forecasts&hellip;).
  </li>
  <li>
   Follow-up the retail equation matrix and commercial kpi&rsquo;s at chanel, boutique and individual level.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Drive performance development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Is a key stakeholder in defining the commercial priorities for the market across all channels.
  </li>
  <li>
   Provide commercial leadership with actionable insights into the past, present and future performance of the network, as well as to support &amp; contribute to the commercial development of the market.
  </li>
  <li>
   Collaborate closely with other departments including MCC in end of year analysis, clients data and insights
  </li>
  <li>
   Support all commercial managers in the analysis of sell in &amp; sell out performance, identifying trends and opportunities.
  </li>
  <li>
   May be asked to support ExCo meetings with analysis and follow up on decision making.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Elevate performance mindset
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Is the key contact for all network, such as boutiques, market departments or commercial leadership, for any ad-hoc request into the performance of a point of sale, channel or market.
  </li>
  <li>
   Ensure the development of new reporting tools for the market to develop business analysis.
  </li>
  <li>
   Is responsible to drive performance awareness of all commercial managers.
  </li>
  <li>
   Participate to the 3 years plans together with the Exco with market insights, clients evolution trends, 3 years forecasts.
  </li>
  <li>
   Support on adhoc presentations for the MD on business review, strategic topics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Develop performance management efficiencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support on adhoc presentations for the MD on business review, strategic topics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills And Experience
  <br/>
  <br/>
 </strong>
 Education
 <br/>
 <br/>
 <ul>
  <li>
   Degree in Business Management, Business Development, Finance or Economics, or any related field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5-7 years of experience in business analysis and project management in a large international company
  </li>
  <li>
   PMP or similar project management certification a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Self-motivated and proactive
  </li>
  <li>
   Resourceful: Optimizes available resources, navigates obstacles and constraints and knows where and who to go to for help
  </li>
  <li>
   Good analytical / problem-solving skills
  </li>
  <li>
   Strong business acumen
  </li>
  <li>
   Fluent in Turkish and English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communication savvy
  </li>
  <li>
   Solutions oriented and resourceful
  </li>
  <li>
   Self-motivated and proactive
  </li>
  <li>
   Agile learner
  </li>
  <li>
   Ability to multi-task, prioritize, and manage time effectively
  </li>
  <li>
   Well-developed interpersonal skills
  </li>
  <li>
   Regional experience is beneficial
  </li>
 </ul>
</div>


Commercial Performance Manager

Ecolab

<div>
 <p>
  We are looking for a
  <strong>
   North District Manager
  </strong>
  to lead our Institutional Sales team across Marmara, Black Sea, Georgia and Azerbaijan region.
 </p>
 <p>
  In this role, you will be responsible for achieving planned sales results, leading and developing a field-based sales team, and driving commercial execution across the region. This position reports directly to the Area Manager and is based in Istanbul.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  * An opportunity to address some of the world&rsquo;s most pressing challenges by helping customers achieve clean water, abundant energy, and healthy environments.
 </p>
 <p>
  * A leadership role with full commercial ownership in a global, purpose-driven organization.
 </p>
 <p>
  * A dynamic and hybrid working model combining field presence, customer interaction, and home office flexibility.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  * Drive and deliver regional sales targets, growth plans, and profitability objectives.
 </p>
 <p>
  * Lead, coach, and motivate a remote field sales team, ensuring strong execution and engagement.
 </p>
 <p>
  * Set clear individual and team objectives, monitor performance, and ensure accountability.
 </p>
 <p>
  * Execute sales strategies in line with regional and company priorities.
 </p>
 <p>
  * Conduct regular field visits to assess performance, provide coaching, and identify development needs.
 </p>
 <p>
  * Build and maintain strong relationships with key customers and strategic accounts.
 </p>
 <p>
  * Manage customer escalations, commercial risks, and account-related issues effectively.
 </p>
 <p>
  * Collaborate closely with cross-functional teams to support sales execution.
 </p>
 <p>
  * Ensure compliance with company policies, ethical standards, and safety requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  * Proven experience in sales leadership within institutional.
 </p>
 <p>
  * Strong experience in managing and developing field-based or remote sales teams.
 </p>
 <p>
  * Demonstrated ability to translate sales strategy into execution and results.
 </p>
 <p>
  * Strong planning, organizational, and prioritization skills.
 </p>
 <p>
  * Proactive, analytical, and disciplined approach to problem solving.
 </p>
 <p>
  * Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
 </p>
</div>


District Manager

PepsiCo

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <em>
  Are you ready to explore PepsiCo and be part of this iconic multinational?
  <br/>
  <br/>
 </em>
 PepsiCo's strength is its people. Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities, and our business practices for winning together. We are committed to Performance with Purpose; pushing to be best and fully committed to the people we share the planet with.
 <br/>
 <br/>
 Seize the day for real life on the job Learning? Enjoy some flexibility that will ensure you are balancing your personal and professional life?
 <br/>
 <br/>
 Our employees are at the heart of PepsiCo. Through the Company's dedication to Talent Sustainability, we continue to support the development of employees.
 <br/>
 <br/>
 We are looking for a Perfect Store Manager to be responsible for Away from Home, Organized Trade &amp; E-com to join our Demand Accelerator team based in Istanbul and will directly report to Perfect Store Manager (Omni-Channel)
 <br/>
 <br/>
 <em>
  <strong>
   A Space to Be You
   <br/>
   <br/>
  </strong>
 </em>
 PepsiCo is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the deployment and maintenance of Perfect Store programme in Turkey BU by supporting Turkey BU OT/AFH/eCom Perfect Store Manager and commercial teams.
  </li>
  <li>
   Accountable for all day-to-day decision making to independently deliver accountabilities.
  </li>
  <li>
   Make key decisions on setting the agenda as well as key capability and business / organizational interventions and changes in alignment with Direct Manager
  </li>
  <li>
   Work closely with Insights Managers / heads, Channel Strategy Head/Managers &amp; OT/TT KAM /NAM or equivalent.
  </li>
  <li>
   Ensure building a healthy relationship with these functions and heads / directors during project set-ups and deliveries.
  </li>
  <li>
   Lead granular growth through perfect OT/AFH/eCom execution, powered by advanced data and digital solutions and embedded in our culture
  </li>
  <li>
   Govern Perfect Store Target &amp; AOP Delivery with Commercial Teams: Connect our targets to commercial processes and daily operations, ensure tracking set up, review progress and drive course-correct when needed
  </li>
  <li>
   Lead commercial teams to advance in insight led commercial action &amp; acceleration planning
  </li>
  <li>
   Work up Picture of Success channel targets for sales (HQ&amp;frontline), define monthly executional excellence targets for premium realization of frontline
  </li>
  <li>
   Ensure flawless Picture of Success frontline communication &amp; cycle management
  </li>
  <li>
   Picture of Success Size of the Prize tracking
  </li>
  <li>
   Lead deployment of Precision Execution Framework in OT/AFH/eCom
  </li>
  <li>
   Deployment/Tracking of Perfect Store Capability Plans w/ commercial teams
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3-4 yrs of experience in related area (category development/management, PS , sales, insight, commercial etc.)
  </li>
  <li>
   Strong analytical thinking with proven ability to connect the dots between various data sources to deliver clear outlook scenarios along with implications for the business.
  </li>
  <li>
   Proven influencing and perseverance skills to tailor recommendation to the needs of stakeholders and effectively engage them to obtain commitment and drive impact.
  </li>
  <li>
   Proven ability to turn the complex into the simple, to cut through and focus on what really matters and tell simple story
  </li>
  <li>
   Well evidenced leadership and influencing skills and the ability to influence a complex multi-functional matrix as well as leading a direct team.
  </li>
  <li>
   Expertise in perfect store management, sales and / or marketing and the delivery of long-term insight-led strategy and vision through to the POS.
  </li>
  <li>
   Excellence written and verbal communication skills to influence stakeholders via selling stories for a shared mission.
  </li>
  <li>
   Excellent command of written and spoken English &amp;Turkish.
  </li>
 </ul>
</div>


Perfect Store Manager

Gizli

<div>
 <p>
  We are seeking a
  <strong>
   Marketing Manager
  </strong>
  for our company operating in the retail sector.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Qualifications Are We Looking For?
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Communication, Business or a related field
  </li>
  <li>
   7&ndash;10 years of hands-on marketing experience (beauty, cosmetics or FMCG preferred)
  </li>
  <li>
   Strong operational skills: detail-oriented, structured and able to manage processes end-to-end
  </li>
  <li>
   Solid experience running 360&deg; marketing campaigns and managing agencies
  </li>
  <li>
   The ability to read data, understand key digital KPIs and convert insights into actions
  </li>
  <li>
   Experience leading social media, content and digital performance workflows
  </li>
  <li>
   Team management experience with a clear, efficient and outcome-driven leadership style
  </li>
  <li>
   The ability to turn trends, consumer insights and market research into plans that drive commercial impact
  </li>
  <li>
   High proficiency in digital marketing tools and analytics platforms
  </li>
  <li>
   Experience working cross-functionally with other departments to keep all activities aligned
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Will Your Responsibilities Be?
  </strong>
 </p>
 <ul>
  <li>
   Turn brand and marketing strategy into clear daily, weekly and monthly action plans
  </li>
  <li>
   Lead the creative workflow: brief, production, revisions and on-time delivery
  </li>
  <li>
   Manage 360&deg; campaigns and ensure timely, effective execution across all channels
  </li>
  <li>
   Monitor digital performance regularly, follow key KPIs and support continuous optimization
  </li>
  <li>
   Analyze market, trends and competitors; turn insights into commercial actions that support growth
  </li>
  <li>
   Drive effective, results-oriented marketing activities with strong ROI
  </li>
  <li>
   Manage the marketing budget and report spend, performance and required adjustments
  </li>
  <li>
   Lead the marketing team with clear priorities, task follow-up and consistent execution quality
  </li>
  <li>
   Build a continuous-improvement culture - daily optimizations, small wins and steady progress
  </li>
  <li>
   Work cross-functionally to ensure alignment across all relevant teams
  </li>
 </ul>
 <p>
 </p>
</div>


Marketing Manager

IQVIA

<div><div><div>Istanbul, T&uuml;rkiye | Full time | Hybrid | R1506517</div></div><p></p><div><div><br>
IQVIA T&uuml;rkiye is looking for a seasoned sales leader to join our team as the <b><i>Director of Commercial Engagement Services</i></b>.</div><div>
Reporting into the <i>General Manager, Turkey</i>, the role will lead our <b>Contract Sales Organization (CSO), Patient Support Program (PSP) and Risk Management Program businesses</b>, overseeing a large team of sales representatives, nurses and doctors, and will play a pivotal role in expanding our market presence, building strategic partnerships, and maximizing sales opportunities.</div><div><b>
Key Responsibilities:</b></div><ul><li><div>
Develop and execute sales strategies to achieve revenue targets and business objectives.</div></li><li><div>
Overall responsibility for the delivery of the budgeted revenue and contribution for CSO (Contract Sales Organization), Patient Support and Risk Management Program businesses, ensuring key financial milestones are achieved.</div></li><li><div>
Monitor and track sales performance metrics, providing regular reports and insights to senior management.</div></li><li><div>
Establish and nurture relationships with key stakeholders, including healthcare facilities, clinics, and industry partners.</div></li><li><div>
Collaboratively, work with cross-functional teams to ensure seamless service delivery and customer satisfaction.</div></li><li><div>
Analyze market trends and competitive landscape to identify growth opportunities and inform sales strategies.</div></li><li><div>
Participate in sales/proposal presentations in face-to-face meetings with potential customers and take direct accountability in operations and delivery for specified customers.</div></li><li><div>
Lead, mentor, and develop a high-performing team of sales representatives, nurses, doctors to drive performance, fostering a continuous-improvement culture.</div></li><li><div>
Lead Operational Excellence initiatives within the CES team to identify areas for process improvement. Optimize operational workflows to enhance efficiency, quality, and cost-effectiveness.</div></li></ul><div><b>
Qualifications:</b></div><ul><li><div>
BS/BA degree required, master&rsquo;s degree or other advanced education/certifications a plus.</div></li><li><div>
Minimum of 15 years of experience in business development / commercial roles selling solutions to customers in the healthcare and life science sector, with at least 7 years in a leadership role.</div></li><li><div>
Proven success and positive track record of sales performance</div></li><li><div>
Ability to harmonize commercial vision with operational execution</div></li><li><div>
Successful record of hiring, coaching, developing, and retaining top talent and effectively managing team performance and operational excellence</div></li><li><div>
Ability to drive change and challenge the status quo</div></li><li><div>
Previous experience in implementing continuous improvement methodologies (like Lean) is desirable</div></li><li><div>
Strong understanding of the healthcare industry, including knowledge of medical services and market dynamics.</div></li><li><div>
Excellent leadership and interpersonal skills; should be an effective team player who can engender credibility and trust.</div></li><li><div>
Ability to think strategically, prioritize initiatives, and drive results in a fast-paced environment.</div></li><li><div>
High level of integrity, business ethics and self confidence</div></li><li><div>
Fluency in English and Turkish</div></li></ul><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div></div></div><div></div>

Director, Commercial Engagement Services, Turkey

Siemens

<div>
 For our Smart Infrastructure Operational Company, Electrification &amp; Automation (EA) Business Unit, we are searching for a
 <strong>
  Commercial Project Manager (CPM)
 </strong>
 who is a key finance member of the order execution team to ensure successful performance of customer projects in terms of cost, schedule, and overall performance!
 <br/>
 <br/>
 This role will be carrying out all commercial tasks during the entire system &amp; solution project/order lifecycle for 3rd party business. The goal of the CPM is to provide transparent and consistent cost controlling and reporting which allows the project team to identify potential areas to improve a project&rsquo;s profitability!
 <br/>
 <br/>
 <strong>
  What part will you play?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Taking full commercial responsibility in project execution in line with PM@Siemens Guidelines,
  </li>
  <li>
   Participating in LoA processes and contract negotiations when early involvement is required,
  </li>
  <li>
   Ensuring an adequate handover phase, analyzing customer requirements, and examining their commercial and contractual feasibility and transferability,
  </li>
  <li>
   Taking role in adaptation of commercial and legal terms of contract with customers, regional companies, subcontractors, among other things through assisting in proceedings,
  </li>
  <li>
   Fulfilling monthly closing transactions like creating invoices, ensuring all project/order plan, revenues, costs, accruals, etc. are collected in the financial statement,
  </li>
  <li>
   Logistic coordination (transport, customs duties, taxes, licenses, etc.) and creation of export documents,
  </li>
  <li>
   Supporting and controlling of claim management, risk management and NCC topics jointly with the Project Manager,
  </li>
  <li>
   Controlling monthly forecasts e.g. revenue, gross profit, project profit, business assets, funds tied down in current assets, offer calculations, incoming order calculations, central calculations and conclusion calculations,
  </li>
  <li>
   Following-up project/order bank guarantees, processing Letter of Credits (L/C), accruals, provisions, receivables and payables, hedging transactions, project related insurance social security (SGK) topics,
  </li>
  <li>
   Preparing and presenting project commercial data for forecasting and budgeting, Project Review Meetings to the management and/or financial audit purposes,
  </li>
  <li>
   Close cooperation with corporate groups like Accounting, Finance, Tax, Supply-Chain Management, Legal, Compliance (as relevant),
  </li>
  <li>
   Actively communicating with customer&rsquo;s commercial representatives and leading issue solutions,
  </li>
  <li>
   Leading commercial project team members to act according to business conduct guidelines and establishing a culture of trust and integrity,
  </li>
  <li>
   Regularly performing lessons-learned activities on commercial aspects and feeding results into own project lessons-learned activities.
  </li>
  <li>
   Cross functional team management by close contact with SCM, legal, compliance, tax departments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What do I need to qualify for this job?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration or Economics
  </li>
  <li>
   Minimum 5 years of experience in a related field,
  </li>
  <li>
   Excellent command of Turkish &amp; English language in both writing and speaking (German is an asset),
  </li>
  <li>
   Specialization and/or additional education in Project Management, Claim&amp;Contract Management, Foreign Trade will be an asset,
  </li>
  <li>
   CPM and/or PMP certification will be an asset,
  </li>
  <li>
   Knowledge of LoA guidelines, financial accounting (Local Accounting, IFRS), controlling/reporting, logistics, international and Turkish law, tax, foreign trade and customs regulations etc,
  </li>
  <li>
   Good knowledge of MS Office and SAP,
  </li>
  <li>
   Analytical thinking result and quality - oriented approach, professional judgement &amp; problem-solving ability and good communication skills are required competencies,
  </li>
  <li>
   Team-oriented ability to work with cross - functional teams,
  </li>
  <li>
   Being able and willing to work in a multi - cultural environment,
  </li>
  <li>
   No restrictions for travelling.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Speak up Culture
  </li>
  <li>
   Respectful Workplace
  </li>
  <li>
   Being part of a global work environment
  </li>
  <li>
   Attractive remuneration package
  </li>
  <li>
   Excellent recognition tools providing spot awards
  </li>
  <li>
   Learning &amp; Development opportunities for both personal and professional growth
  </li>
  <li>
   Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
  </li>
  <li>
   Creche allowance for mothers
  </li>
  <li>
   Share matching programs to become a shareholder of Siemens AG
  </li>
  <li>
   Remote working and remote living flexibility only for relevant positions
  </li>
  <li>
   Find more benefits here
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
  <br/>
  <br/>
 </em>
 &ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow&lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds&rdquo;
 <br/>
 <br/>
 As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
 <br/>
 <br/>
 Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
 <br/>
 <br/>
 We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.
 <br/>
 <br/>
 Please find more information from our web site:
 <br/>
 <br/>
 https://new.siemens.com/tr/tr.html
 <br/>
 <br/>
 Contact
 <br/>
 <br/>
 If you need more information please don't hesitate to contact us.
 <br/>
 <br/>
 +90 216 459 20 00
 <br/>
 <br/>
 https://new.siemens.com/tr/tr/genel/iletisim.html
 <br/>
 <br/>
 insanorganizasyon.tr@siemens.com
 <br/>
 <br/>
 www.instagram.com/siemensturkiye
 <br/>
 <br/>
 https://m.youtube.com/user/Siemens
 <br/>
 <br/>
 http://www.twitter.com/siemensturkiye
 <br/>
 <br/>
 http://www.facebook.com/siemensturkiye
 <br/>
 <br/>
</div>


Commercial Project Manager

Golden Goose

<div>
 <p>
  <em>
   Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Description
  </strong>
 </p>
 <p>
  We are looking for a passionate talent to build our customer experience.
 </p>
 <p>
  The candidate will join the store team located in Istanbul.
 </p>
 <p>
  The position will report directly to the Store Manager.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MISSION
  </strong>
 </p>
 <p>
  The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Duties And Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
  </li>
  <li>
   Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
  </li>
  <li>
   Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
  </li>
  <li>
   Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
  </li>
  <li>
   Ensure that the team proactively manage clienteling activities in coordination with CRM department;
  </li>
  <li>
   Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
  </li>
  <li>
   Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
  </li>
  <li>
   Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
  </li>
  <li>
   Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
  </li>
  <li>
   Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
  </li>
  <li>
   Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
  </li>
  <li>
   Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
  </li>
  <li>
   Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
  </li>
  <li>
   Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
  </li>
  <li>
   Sales background: previous experience preferably in retail sector in similar role
  </li>
  <li>
   Strong communication skills, with the ability to listen actively and engage thoughtfully
  </li>
  <li>
   A problem solver who can identify issues, evaluate solutions, and make informed decisions
  </li>
  <li>
   A team player who values collaboration and can work towards common goals
  </li>
  <li>
   Effective time management, prioritizing tasks efficiently
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Location: Istanbul
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
  </em>
 </p>
</div>


Assistant Store Manager - Istanbul

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