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customer experience manager

compliance manager

<p><strong>What You ll Be Doing /strong&gt; </strong></p><strong>
<div>
<ul>
<li>
<div><span>Contributing to designing, implementing, and maintaining internal compliance manuals, policies, procedures, and systems for combating money laundering and terrorism financing. </span> </div>
</li>
<li>
<div><span>Supporting the MLRO in ensuring OKX UAE complies with its regulatory and legal responsibilities, including VARA Guidance and industry best practice </span> </div>
</li>
<li>
<div><span>Supporting the ongoing monitoring and resolution of AML/CFT related cases </span> </div>
</li>
<li>
<div><span>Assisting in responding to legal and regulatory requests </span> </div>
</li>
<li>
<div><span>Liaising with law enforcement agencies and other external partners </span> </div>
</li>
<li>
<div><span>Providing advice and guidance on AML/CFT related matters where appropriate </span> </div>
</li>
<li>
<div><span>Preparing OKX UAE for independent AML/CTF and/or Compliance testing. </span> </div>
</li>
<li>
<div><span>Engaging cross-functionally (with groups such as Data, Engineering, Finance, Legal, Product, and Risk) to implement an effective compliance management program in line with UAE standards and industry best practices. </span> </div>
</li>
<li>
<div><span>Deputising for the MLRO as required ensuring that any internal suspicious activity reports or other referrals are quickly assessed, documented and where appropriate reported to the relevant authorities </span> </div>
</li>
<li>
<div><span>Overseeing compliance reviews and investigations. </span> </div>
</li>
<li>
<div><span>Supporting the MLRO in preparing Compliance reports, including reports to management and the Board of OKX UAE, and other materials as required by internal stakeholders.</span> </div>
</li>
</ul>
</div>
<p><strong>What We Look For In You /strong&gt; </strong></p><strong>
<div>
<ul>
<li>Bachelor s degree in finance, law, business administration, or a related field; a master s degree or relevant certifications (e.g., CAMS, CCEP) is preferred.</li>
<li>Proven experience in compliance management, including previous experience as an MLRO/ Deputy MLRO, preferably within the cryptocurrency, fintech, or financial services industries.</li>
<li>Proven experience in dealing with regulators and auditors on AML audit and/or investigations.</li>
<li>Strong knowledge of AML, CTF, and data protection regulations, with a demonstrated ability to raise SARs to FIUs effectively.</li>
<li>Excellent analytical skills, with the capacity to interpret complex regulations and apply them effectively within the organization.</li>
<li>Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.</li>
<li>Strong project management and remediation experience.</li>
<li>Detail-oriented and proactive, with strong problem-solving and risk management skills.</li>
<li>Knowledge of and enthusiasm for the crypto-industry, as well as the relevant risks;</li>
</ul>
</div></strong></strong>

Senior Compliance Manager

Ultahost, inc

<div><div><b>About UltaHost And Job Overview</b></div><div></div><div><br>
UltaHost, a global hosting provider serving thousands of customers worldwide, is seeking an experienced Abuse &amp; Compliance Manager to strengthen and lead our abuse handling and regulatory compliance operations.</div><div></div><div><br>
This role is critical in safeguarding our infrastructure, ensuring legal adherence, and maintaining a secure and trustworthy hosting environment. You will manage abuse investigations, legal requests, and communication with both customers and official authorities.</div><div></div><div><b><br>
Key Responsibilities</b></div><ul><li>Review, investigate, and resolve all abuse reports including phishing, spam, malware, botnet activity, port scanning, DDoS attacks, and illegal content</li><li>Process and respond to DMCA takedown requests, copyright complaints, and inquiries from law enforcement in accordance with company policies and legal requirements</li><li>Handle requests, investigations, and inquiries issued by official authorities (such as regulatory bodies, courts, and law enforcement agencies) and ensure timely, accurate, and complete responses</li><li>Collaborate with system administrators and security teams to mitigate abusive activity and secure compromised services</li><li>Analyze recurring or critical abuse patterns, document findings, and escalate them to management when necessary</li><li>Communicate clearly, professionally, and objectively with customers regarding abuse investigations and required actions</li><li>Continuously monitor IP reputation and blacklist status, coordinating with internal teams to maintain clean and trusted network ranges</li><li>Ensure all actions, decisions, and communications are properly documented in compliance with legal, regulatory, and internal audit standards</li><li>Contribute to the development and improvement of abuse-handling workflows, internal guidelines, and response templates</li><li>Provide support during internal and external audits, regulatory assessments, and compliance reviews</li></ul><div></div><div><b><br>
Requirements</b></div><ul><li>4+ years of experience in abuse handling, hosting support, cybersecurity operations, or a related field</li><li>Strong understanding of abuse types specific to hosting environments (VPS, Dedicated, Shared Hosting, etc.)</li><li>Expertise in identifying and analyzing phishing, spam, malware, botnet behavior, DDoS indicators, and scanning activity</li><li>Knowledge of DMCA regulations, data protection laws, and international compliance frameworks (GDPR, CCPA, etc.)</li><li>Proficiency in email header analysis, WHOIS lookups, IP log investigation, and abuse management tools</li><li>Excellent written English communication and documentation skills</li><li>Ability to work independently, stay objective during sensitive cases, and thrive under pressure</li></ul><div></div><div><b><br>
Nice to Have</b></div><ul><li>Experience with abuse automation platforms (AbuseHQ, Abuse.io, WHMCS-based tools, etc.)</li><li>Basic Linux command-line and networking knowledge</li><li>Familiarity with ticketing systems and internal case management platforms</li><li>Background in security operations, Trust &amp; Safety, or compliance/legal processes</li></ul></div>

Abuse and Compliance Manager

Revolut

<div><b>About Revolut</b><p></p><p>
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products &mdash; including spending, saving, investing, exchanging, travelling, and more &mdash; help our 65+ million customers get more from their money every day.</p><p>
As we continue our lightning-fast growth,&zwnj; 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work&trade;. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.</p><p></p><b>
About the role</b><p></p><p>
Our Compliance team underpins the long term success of the business by ensuring our products and processes adhere to all regulatory and quality standard requirements.</p><p>
As a part of this team, your expertise in compliance matters and eye for detail will ensure the best possible outcomes both internally and externally for our customers.</p><p>
Working independently but also within a team, you will be tasked with identifying regulatory obligations for Revolut, associated risks, as well as suggesting controls to mitigate these risks. You will be conducting thorough testing in a dynamic, digital, and data driven environment.</p><p>
If you're passionate about setting the standard for compliance and take pride in flawless execution, we&rsquo;d love to connect</p><p></p><b>
What you'll be doing</b><p></p><ul><li>
Validating if regulatory obligations are mapped to existing controls for each set of regulations, if it is correct, or if controls that should be mapped are missing</li><li>
Providing guidance and support to junior team members in conducting the Quality Control checks. This includes mentoring less-experienced colleagues</li><li>
Providing well-informed recommendations for improving existing processes within 2LOD, ensuring alignment with best practices and a diligently documented governance structure</li><li>
Paying meticulous attention to detail through reviewing work performed by RegCompliance SMEs</li><li>
Communicating feedback from the reviews performed to stakeholders</li><li>
Contributing to compliance processes and minimum standards by identifying opportunities for improved adherence to regulatory requirements and company standards</li><li>
Maintaining and improving the methodology and adjusting the approach to future process changes</li><li>
Reviewing the quality and documentation of decisions made and deliverables created by Escalation officers, RegCompliance SMEs, and Compliance Managers across 1LOD and 2LOD</li></ul><p></p><b>
What you'll need</b><p></p><ul><li>
4+ years of experience working in Regulatory Compliance across the three lines of defence, in a Fintech, traditional financial institution, consultancy company, or regulatory body.</li><li>
Experience in interpreting texts from laws or regulations, preferably related to the following regulators: UK FCA (FCA Handbook), Bank of England/PRA (PRA Handbook), EBA, ECB (e.g. PSD2); and/or Bank of Lithuania regulatory requirements</li><li>
Demonstrated experience in reviewing and providing constructive feedback on the work of peers or team members</li><li>
Knowledge of the best practise RegCompliance controls used in the industry.</li><li>
To be results-driven, pragmatic, and have a detailed-oriented approach.</li><li>
An interest in compliance and willingness to deepen your knowledge.</li><li>
Fluency in English</li></ul><p></p><b>
Nice to have</b><p></p><ul><li>
A Degree in Law or Languages</li><li>
Proven experience in managing teams and individuals, including the ability to lead, motivate, and develop team members to achieve both individual and collective goals</li><li>
Experience in specifically in Insurance (ICOBS), Crypto-assets regulatory change (MICA), investment protections (MIFID). Financial Promotions, Anti-Bribery, and Corruption, Conflicts of Interest, Conduct Risk (Consumer Duty) and/or Payments (PSR 2017) related regulations</li><li>
Relevant experience in assurance or internal/external audit, focusing on risk and compliance domains</li><li>
Familiarity with insurance/audit reviews</li><li>
Experience creating or utilising test scripts/procedures</li><li>
Relevant Reg Compliance certifications, such as ICA and CISI</li></ul><p></p><p><i>
Building a global financial super app isn&rsquo;t enough. Our Revoluters are a priority, and that&rsquo;s why in 2021 we launched our inaugural D&amp;I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We&rsquo;re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That&rsquo;s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.</i></p><p><b><i>
Important notice for candidates:</i></b></p><p><i>
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.</i></p><ul><li><b><i>Only apply through official Revolut channels.</i></b><i> We don&rsquo;t use any third-party services or platforms for our recruitment.</i></li><li><b><i>Always double-check the emails you receive.</i></b><i> Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.</i></li></ul><p><b><i>
We won't ask for payment or personal financial information during the hiring process.</i></b><i> If anyone does ask you for this, it&rsquo;s a scam. Report it immediately.</i></p><p><i>
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's </i><i>Candidate Privacy Notice</i></p></div>

Regulatory Compliance Manager (Quality Control)

MAG Group Holding

The Role
<br>Scope of Work The Compliance & Tax Manager is responsible for managing the full spectrum of UAE Corporate Tax (CT) and Value Added Tax (VAT) compliance across all legal entities. This includes tax planning, advisory support, monitoring regulatory changes, reviewing tax treatments in accordance with UAE tax laws and IFRS standards, preparation and filing of tax returns, and ensuring alignment with Federal Tax Authority (FTA) requirements. The role also oversees internal controls, tax risk management, compliance reporting, and supporting audits (internal, external & FTA). Duties, Responsibilities & Authorities Corporate Tax (CT) • Ensure full compliance with UAE Corporate Tax legislation across all entities. • Manage CT registrations, deregistration, grouping, and relief claims (e.g., business restructuring, exempt income, small business relief, transfer pricing, transitional rules, etc.). • Review tax calculation workings, deferred tax computations, and tax disclosures in financial statements. • Oversee CT return preparation and filing, tax payments, and refunds. • Lead transitional relief valuation projects and coordinate with external valuation consultants. • Support implementation of transfer pricing documentation (Master File, Local File, benchmarking). • Manage responses to FTA queries, clarifications, and tax audits. VAT • Ensure timely VAT return filing, VAT reconciliation, recovery assessment, and compliance with FTA VAT regulations. • Oversee VAT refund requests, VAT audits, and VAT advisory on complex transactions. • Review the VAT treatment of contracts, invoices, credit notes, discounts, commissions, escrow transactions, and intercompany transactions. Compliance & Governance • Maintain tax registers, compliance trackers, and documentation audit trails. • Monitor laws, regulations, updates and advise management on tax impact and policy changes. • Support external audits, internal audits, and agreed-upon procedures (AUP) work. Responsibilities & Authorities • Authorized to liaise with FTA, tax advisors, auditors, and government bodies. • Authorized to validate tax treatments before posting or payments. • Recommend process improvements and tax planning opportunities. • Escalate tax exposures and compliance risks to CFO / Finance Director.
<br><br>
Requirements
<br>Education • Bachelor’s degree in Accounting / Finance. Master’s degree or CPA / ACCA preferred Experience • Minimum 5–7 years of professional experience in Tax & Compliance, including UAE CT/VAT exposure Skills • Strong understanding of UAE Corporate Tax & VAT, IFRS knowledge, audit experience, analytical & reporting skills Special Training • UAE CT & VAT certification, IFRS practical training, Transfer Pricing training, FTA portal systems, tax technologies.
<br><br>
About the company
<br>MAG Group Holding is a multinational conglomerate based in Dubai, UAE. The group was established in 1978 by Founder and Chairman Moafaq Al Gaddah, and is now one of the largest corporations in the region, maintaining a highly prominent position of leadership among its peers in the real estate, contracting and engineering, industrial and commercial trading, freight services, and hospitality sectors. The group is headquartered in the UAE and has offices in China, Iraq, Turkey, and the USA, encompassing more than 50 companies and employing over 2,000 people around the world. MAG Group believes that success is reserved for those who dare to change and embrace progress. Underpinned by this vision, the groups mission is to achieve economic growth across all of the sectors it operates in, while always preserving its moral values and placing the priority on benefiting its customers and communities. Since its humble beginnings as a one-man spare automotive parts company, MAG Group Holding has evolved to become one of the most highly respected and awarded conglomerates in the Middle East.

Compliance & TAX Manager

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>Join our Food Safety &amp; Compliance team, where you will be part of an exciting business area that plays a vital role in delivering the Emirates &lsquo;Fly Better&rsquo; experience. This team is responsible for a wide range of food and non-food functions, including catering, equipment, and amenities for in-flight dining and special events.
</p><p>If you are passionate about food safety excellence, logistics, and delivering world-class service, we invite you to apply and contribute to the success of Emirates Group. As a key part of our Service Delivery operations, this team makes crucial decisions that enhance the customer experience and elevate our growing global brand.
</p><p><b>About the Role:
</b></p><p>The role is responsible for developing, implementing, and improving Emirates Catering&rsquo;s standards, procedures, and codes of practice. The role ensures benchmarking with global food safety, quality, and Halal standards, while driving regulatory intelligence, innovation, continual improvement, and stakeholder engagement. It serves as the focal point for food safety, Halal compliance, and quality standards across the organisation.
</p><p><b>In this role, you will:
</b></p><div><ul><li>Lead the development and continuous improvement of food safety, Halal, and quality standards and programmes aligned with international benchmarks (e.g. HACCP, ISO22000, FSSC22000, IFSA). Oversee documentation and standards harmonisation and design of Emirates audit programmes, including auditor calibration, audit tools, risk categorisation, and scoring methodologies. Present key findings to senior leadership and governance forums.
</li><li>Monitor and interpret global regulations in food safety and Halal compliance and translate them into operational strategies. Lead horizon scanning initiatives for emerging risks, opportunities, and trends. Act as the primary liaison with regulatory authorities (e.g. Dubai Municipality, Halal certifiers) and escalate compliance risks to senior leadership.
</li><li>Design and deliver competency-based training programmes on Emirates food safety, Halal, and quality standards. Ensure training materials are current, effective and aligned with regulatory requirements aligned with regulatory requirements and Group Learning &amp; Talent governance and standards. Maintain the training registry and oversee consistent implementation across all operational units.
</li><li>Champion innovation by researching emerging trends and technologies. Integrate digital tools (e.g. blockchain, AI) to strengthen traceability, audit efficiency, performance, and risk management. Develop relevant programs for the future.
</li><li>Leverage audit data, customer feedback, and operational metrics to identify trends and drive continuous improvement. Develop dashboards and scorecards to monitor compliance KPIs and supplier performance.
</li><li>Collaborate with internal teams (e.g. Procurement, Culinary, Cabin Services) and external stakeholders to embed a culture of compliance. Represent Emirates in industry forums, offering expert recommendations to shape best practices. Provide leadership through mentoring, coaching, and influencing colleagues to uphold compliance standards.
</li><li>Manage catering compliance policies covering health, safety, environment, legal, quality and ethics.
</li></ul></div><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the requirements below:
</b></p><div><ul><li>Completed a degree or honours (12+3 or equivalent). A degree in a food-related science would be considered an asset/advantage.
</li><li>8+ years' experience in In-flight catering or global food production.
</li><li>Experience in developing and implementing a network-wide food safety/quality/risk management framework.
</li><li>Demonstrates a thorough understanding of Company policies and procedures, regulations, and Operations specifications.
</li><li>Experience in the manufacturing of food environment on a large scale, food safety and quality management systems expertise where regulatory compliance framework experience is an asset.
</li><li>A creative and agile approach to workplace challenges.
</li><li>Strong scientific writing and analytical skills.
</li><li>Experience in In-Flight Services or In-Flight Catering is considered an asset.
</li></ul></div><p>At Emirates, we're committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and become part of our world-class team.<br>
</p><p></p><br>
<h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</p></div>

Compliance Standards Manager

Wise

<div><b>Company Description</b><p><br>
Wise is a global technology company, building the best way to move and manage the world&rsquo;s money.<br>
<b>Min fees. Max ease. Full speed.</b></p><p>
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.</p><p>
As part of our team, you will be helping us create an entirely new network for the world's money.<br>
<b>For everyone, everywhere.</b></p><p>
More about <b>our mission</b> and <b>what we offer</b>.</p><b><br>
Job Description</b><p><br>
Wise is looking for an experienced and forward-thinking Compliance Senior Manager to join our team in Dubai. This role will be responsible for building, leading, and managing the compliance framework for our new stablecoin and virtual asset services, licensed by Dubai's Virtual Assets Regulatory Authority (VARA). This is a unique opportunity to shape our compliance strategy from the ground up under a new regulatory paradigm.</p><p>
As the Compliance Senior Manager, you will be the primary point of contact with VARA, ensuring that our operations not only meet but exceed regulatory expectations. You will work closely with a global team of specialists across Product, Legal, Operations, and Engineering to launch and scale innovative products safely and compliantly, helping us achieve our mission of making money instant, convenient, and transparent for everyone.</p><p><b>
Key Responsibilities:</b></p><p><b>
1. Regulatory Oversight &amp; Licensing</b></p><ul><li><p>
Act as the designated Virtual Asset Compliance Officer (VACO) as required by Virtual Assets Regulatory Authority (VARA), holding ultimate responsibility for the integrity and effectiveness of the compliance framework.</p></li><li><p>
Own the relationship with VARA, serving as the point of contact for all licensing, reporting, examinations, and strategic engagement.</p></li><li><p>
Build and maintain a robust, scalable compliance program tailored to the VARA framework.</p></li><li><p>
Oversee the maintenance of our VARA license, monitor, interpret, and advise the business on all regulatory developments from VARA and other relevant UAE authorities.</p></li></ul><p><b>
2. Governance &amp; Advisory</b></p><ul><li><p>
Localise and implement Wise&rsquo;s global compliance policies to ensure they are fit-for-purpose and compliant with VARA rules.</p></li><li><p>
Develop and deliver targeted training to the Board and senior management on the VARA framework and the specific risks associated with virtual assets.</p></li><li><p>
Report directly to the Board and senior leadership on the health of the compliance program, providing clear insights into emerging risks and the effectiveness of controls.</p></li><li><p>
Act as the key strategic advisor to the business, providing clear and practical compliance guidance on new product development and market expansion.</p></li></ul><p><b>
3. Financial Crime Compliance</b></p><ul><li><p>
Design and manage the financial crime risk management framework, addressing risks specific to virtual assets such as blockchain analytics, the &quot;Travel Rule&quot;, and counter-party VASP due diligence.</p></li><li><p>
Own the Suspicious Activity Reporting (SAR/STR) process, managing interactions with the UAE&rsquo;s Financial Intelligence Unit (FIU).</p></li><li><p>
Establish risk-based procedures for customer due diligence (CDD) and enhanced due diligence (EDD), and act as the point of escalation for high-risk customer approvals.</p></li></ul><ul><li><p>
Regularly assess the money laundering, terrorist financing, and sanctions risks associated with our virtual asset products and services.</p></li><li><p>
Implement systems and key risk indicators (KRIs) to track and monitor our regulatory and financial crime risks effectively.</p></li></ul><p><b>
This role will give you the opportunity to:</b></p><ul><li><p>
Build a compliance function from the ground up in the pioneering regulatory landscape of virtual assets in Dubai.</p></li><li><p>
Leverage your subject matter expertise to shape and influence the application of the VARA framework, setting a new standard for compliance in the virtual assets sector.</p></li><li><p>
Collaborate with brilliant teams across Wise, embedding compliance in our product innovation and growth strategy.</p></li></ul><p><b>
Qualifications &amp; Experience:</b></p><ul><li><p>
Minimum of 8 years&rsquo; experience in a regulatory or financial crime compliance role, OR 5 years of experience combined with a relevant professional certification (e.g., Certified Cryptoasset Financial Crime Compliance (CCFCC), Chainalysis Reactor Certification (CRC)).</p></li><li><p>
Demonstrable, direct, hands-on experience and in-depth knowledge of the virtual assets/cryptocurrency sector, including an understanding of key risks and industry best practices.</p></li><li><p>
Profound knowledge of UAE AML/CFT regulations and the FATF Recommendations for Virtual Asset Service Providers (VASPs). Experience with the VARA framework is a significant advantage.</p></li><li><p>
Proven ability to build and manage a compliance program, with experience in policy writing, risk assessment, and regulatory engagement.</p></li><li><p>
A &quot;growth mindset&quot; &ndash; you are passionate about expanding Wise's mission in a compliant, pragmatic, and solution-oriented manner.</p></li><li><p>
Excellent communication, negotiation, and interpersonal skills, with the ability to influence and build trust with internal and external stakeholders.</p></li><li><p>
Ability to work autonomously in a fast-paced, time-sensitive environment.</p></li></ul><b><br>
Additional Information</b><p><b><br>
What we offer in return:</b></p><ul><li><p>
Competitive salary - see salary bandings top of job advertisement</p></li><li><p>
Generous stock options package</p></li><li><p>
A host of other Wise benefits</p></li></ul><div></div><p>
For everyone, everywhere. We're people building money without borders &mdash; without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.</p><p>
We're proud to have a truly international team, and we celebrate our differences.<br>
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.</p><p>
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.</p><p>
Keep up to date with life at Wise by following us on LinkedIn and Instagram.</p></div>

Compliance Senior Manager - Virtual Assets Compliance Officer (VACO)

RAKBANK

<div>
 <p>
  At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank &ndash; we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking for Assistant Manager to join our dynamic team in Dubai. In this role your responsibility is to drive effective conduct risk assessments and audits by communicating key objectives, risks, and findings across business levels. Execute control testing, stakeholder interviews, and structured reporting to enhance risk management and compliance. Innovate and mentor to improve audit efficiency, business processes, and regulatory adherence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Join us in co-creating the future of RAKBANK!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    What You Will Be Doing:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement ethical and conduct polices, declarations, framework and related as per requirement of the organization.
  </li>
  <li>
   Responsible for CPF and conduct monitoring from second line of defense standpoint.
  </li>
  <li>
   Reporting misconduct and serving as a source of information for reporting instances of misconduct, unethical practices, or violation of laws and regulations in the bank.
  </li>
  <li>
   Prepare Management Reporting presentations and related MISs for the team.
  </li>
  <li>
   Independently review disclosure and customer facing documents and provide feedback to head of conduct Compliance.
  </li>
  <li>
   Support and review new/update to product, service, or channel.
  </li>
  <li>
   Maintaining confidentiality and protecting the anonymity of whistleblowers, ensuring their safety, and shielding them for retaliation
  </li>
  <li>
   Collecting and maintaining detailed and accurate records and evidence related to ethical policies and processes including maintain any supporting documents.
  </li>
  <li>
   Collaborating with relevant departments, including as Risk or compliance, to communicate and escalate reported concerns, ensuring appropriate actions are taken.
  </li>
  <li>
   Providing support and necessary information during investigation, which may involve working with internal or external investigative teams.
  </li>
  <li>
   Ensuring compliance with applicable laws protecting whistleblowers and keeping abreast of changes in legislation related to whistleblowing.
  </li>
  <li>
   Lead multiple priorities using strong project management skills and collaborate across OE colleagues to define project plan roadmaps.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    What You Should Have
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Strong understanding of internal controls and conduct
  </li>
  <li>
   Attention to detail and knowledge of relevant laws and regulations including banking.
  </li>
  <li>
   Ability to visualize potential real-life end to end business scenarios to design / strengthen controls.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    What We Are Looking For
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Advanced degree in accounting, or similar related field is preferred.
  </li>
  <li>
   Relevant compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.)
  </li>
  <li>
   Minimum of 3 years&rsquo; experience in banking or financial services, with a focus on compliance and Conduct/Consumer Protection.
  </li>
  <li>
   Data-driven mind-set and experience in the manipulation, assessment, interpretation, and presentation of data to support a conclusion.
  </li>
  <li>
   Demonstrated experience and competency in the assessment of risks and controls.
  </li>
  <li>
   Strong written and verbal communication skills.
  </li>
  <li>
   Ability to collaborate, influence, and communicate efficiently across audit teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    What&rsquo;s In It for You
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Pay for performance culture (Competitive and performance-linked compensation)
  </li>
  <li>
   Diverse workforce and inclusive culture
  </li>
  <li>
   Career development and growth opportunities by design
  </li>
  <li>
   Work with the best minds in the field
  </li>
  <li>
   Get opportunities to bring your whole self to the organization and perform to your best.
  </li>
 </ul>
 <p>
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Assistant Manager - Conduct Compliance

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