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Smith+Nephew

<div>Consumer Manager - Dubai
Life Unlimited.
At Smith+Nephew, we design and manufacture technology that takes the limits off living.
We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally, and supporting this takes a huge effort.
What will you be doing?
Reporting directly to the Senior Marketing Manager Advanced Wound Devices and Retail Business, Emerging Markets, the Consumer Manager will focus on the retail business of Advanced Wound Care Across Emerging Markets, acting as a key driver of business expansion in established markets in South-East Asia, while setting the foundation for growth in Middle East, Africa and East Europe.
What will you need to be successful?
<ul><li>Lead, in conjunction with the Retail leadership team, the development of brand positions and a scalable brand architecture for our portfolio of retail brands across Emerging Markets.
</li><li>Lead, in conjunction with the Retail leadership team, the development and execution of annual and seasonal business planning processes which facilitate the ability to develop and implement thoughtful, focused, and well-adapted marketing and communication plans in conjunction with the Merchant, Retail Operations, and Corporate Marketing teams
</li><li>Harmonise solutions across Emerging Market regions, expanding in new markets and optimizing existing resources and use established successful examples in new markets.
</li><li>Partner tightly with the Merchant Team to plan and implement seasonal marketing plans in support of key merchandising strategies and opportunities
</li><li>Community outreach, relationship building and account management for growing book of businesses of various sizes and industry, non-profits, associations, and events
</li><li>Maximise core metrics including Setting and Measuring performance against set KPIs
</li><li>Collaborate with a diverse customer base selling our products, programs, and services while maintaining and growing profit margins
</li></ul>Successful candidates would need the following:
 <ul><li>Tertiary qualifications in a relevant field Marketing, Communications, Business
</li><li>Possess traditional brand management skills such as portfolio management, pricing and competitive analysis.
</li><li>This position requires a sound understanding of budgeting, planning, advertising, promotions, community relations, public relations, and sponsorships
</li><li>Understanding of Wound Care Therapeutic area with focus on retail aspect of the business.
</li><li>Highly organized &amp; proactive with strong ownership &amp; passion for the brand
</li><li>Willingness to travel extensively.
</li></ul>You. Unlimited.
165 years of pioneering innovation requires a relentless focus on what&rsquo;s next. We&rsquo;re focused on you. You&rsquo;re what&rsquo;s next...
<ul><li>Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
</li><li>Your Future: Annual Performance Bonus and Provident Fund Scheme, Share Save Options.
</li><li>Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
</li><li>Your Wellbeing: Medical Aid and an Employee Wellness Programme and much more.
</li><li>Flexibility: Hybrid Working Model (For most professional roles).
</li><li>Training: Hands-On, Team-Customised, Mentorship.
</li></ul>Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
<div>Stay connected by joining our Talent Community .
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. 
 
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N.
</div><div>Explore our website and learn more about our mission, our team, and the opportunities we offer.</div></div>

Consumer Manager

Mars

<div>
 
 Job Description
 
 
 
 
 How does the program work?
 
 
 
 We are looking for a dynamic and creative individual to join our
 
 Category Management
 
 team as a Category Analyst. This role involves analyzing category trends and performance to identify growth opportunities and develop actionable recommendations. You will support the Category Strategy Manager in localizing the category vision and in-store principles, while assisting the team with reporting, range reviews, planograms, and creating Category Plans that drive profitable and sustainable growth with our customers.
 
 
 Additionally, you will aid the Category Leadership team in data-driven decision-making and activation, bringing the global confectionery vision and in-store leadership principles to life locally. The role requires working with diverse data sources and category management tools to support assortment, ranging, and planogram development, ultimately helping to identify opportunities that foster sustainable category growth.
 
 
 
 What Will Be Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Analyse category, customer &amp; channel trends and performance to identify future growth opportunities and formulate appropriate recommendations, ensuring sustainable category growth.
 </li>
 <li>
 Develop and deliver relevant reporting and analysis to underpin the category leadership agenda and key customer category relationships.
 </li>
 <li>
 Work with the Category Strategy Manager to localise the category vision, provide understanding of the shopper, channel &amp; customer trends and quantify category drivers and platforms to inform prioritisation of growth opportunities.
 </li>
 <li>
 Based on global in-Store leadership principles, deliver analysis and support development of local recommendations and solutions to drive Confectionery conversion at the 3 key locations in store (Main Aisle, Transaction Zone &amp; Secondary Displays).
 </li>
 <li>
 Delivery of ongoing Category, Channel &amp; Customer reporting to support the Customer Category team and to inform the demand organisation.
 </li>
 <li>
 Day to day management of data sources e.g. Neilson and category tools.
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 
 Eligibility
 
 
 
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Creativity &amp; customer focus
 </li>
 <li>
 Innovation mindset
 </li>
 <li>
 Action-oriented &amp; collaborative
 </li>
 <li>
 Strong planning and alignment skills
 </li>
 <li>
 Accountability
 
 
 </li>
 </ul>
 
 Education &amp; Qualifications
 
 
 
 <ul>
 <li>
 Recent graduates or postgraduates (up to 2-3 years&rsquo; experience) are welcome to apply.
 </li>
 <li>
 Strong category and customer understanding with excellent analytical skills
 
 
 </li>
 </ul>
 
 Experience &amp; Skills
 
 
 
 <ul>
 <li>
 Preferred proven results in FMCG/consumer products
 </li>
 <li>
 Ability to analyse and interpret data from multiple sources, translating insights into clear strategies and actions
 </li>
 <li>
 Commercially focused, with strong relationship-building and influencing skills
 </li>
 <li>
 Confident in using data to support recommendations
 </li>
 <li>
 Proficient IT and category management tool skills
 </li>
 <li>
 In-store or customer-facing experience, with the ability to develop engaging category solutions
 </li>
 <li>
 Preferred experience in Field Sales, Merchandising, Consumer/Customer Marketing, or Shopper Insights
 
 
 </li>
 </ul>
</div>

Mars Leadership Experience Graduate

Toluna

<div>
 
 
 About Us 🗺️
 
 
 
 At Toluna, we keep the world&rsquo;s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we&rsquo;ve been a leader in consumer insights, and today we&rsquo;re at the center of our industry&rsquo;s biggest shift: the move to AI-powered research grounded in real human truth.
 
 
 Brands come to us because we&rsquo;ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we&rsquo;ve been developing in-house since 2019, always-on platforms, and a 79M+ validated consumer community across 100+ countries.
 
 
 
 
 
 
 Introduction 🚀
 
 
 
 We are on the lookout right now, for the most dynamic and talented researchers in the industry.
 
 
 As a Senior Research Manager, we will make sure you are exposed to all facets of quantitative research. You will focus your time on day-to-day delivery of exciting research projects and lead these from A-Z. And you will do that as part of a fun, exciting and highly supportive team. You will also partner so very closely with the best Client Directors in the business! Together, you will deliver sharp, action-oriented insights to some of the biggest blue chip and most exciting companies
 
 
 
 
 
 Whilst you will be exposed to a diverse range of methodologies spanning everything from concept testing to ad pre-testing, campaign evaluations, shopper studies, U&amp;A, there will be primary ownership given to you with one of our key brand tracking clients. As a result, brand tracking experience is a must!
 
 
 
 
 
 
 Responsibilities 🧐
 
 
 <ul>
 <li>
 A Senior Research Manager (SRM) overlooks execution of studies for clients from set-up to report phase.
 </li>
 <li>
 SRM suggests appropriate survey instrument, develops the survey and analysis plan, guides Research Manager / Junior research managers for execution, and then provides an insightful, actionable report to the client.
 </li>
 <li>
 Toluna has several research solutions focusing on 2 broad pillars of Brand Engagement &amp; Product Innovation which a RM works across.
 </li>
 <li>
 You will get the opportunity to drive different and challenging solutions/projects.
 </li>
 <li>
 Besides client specific studies, SRM will also have several opportunities to drive /support business initiatives along with Research Director.
 </li>
 <li>
 You will be instrumental in identifying efficiency requirements, managing team &amp; will also be in touch with Toluna global colleagues to bring best practices &amp; new solutions to Dubai.
 </li>
 <li>
 Grooming &amp; nurturing his/her team is also a big part of SRM&rsquo;s role.
 </li>
 <li>
 You will mentor RMs/JRMs in the team and provide necessary opportunities for their growth within the organization.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 🤹
 
 
 <ul>
 <li>
 
 Minimum
 
 
 6 to 8 years of marketing research experience
 
 (ideally on the supplier side).
 </li>
 <li>
 Proficiency in Arabic is an added advantage.
 </li>
 <li>
 Experience with A-Z research (from designing questionnaire to present to client).
 </li>
 <li>
 Must have primary research experience for quantitative studies.
 </li>
 <li>
 Knowledge of brand health tracking studies and U&amp;A&rsquo;s.
 </li>
 <li>
 Client servicing experience.
 </li>
 <li>
 Strong analytical skills.
 </li>
 <li>
 Experience with turning data into actionable insights.
 </li>
 <li>
 Strong communication skills: oral and written.
 </li>
 <li>
 Attention to detail, coupled with being able to identify broad, strategic implications.
 </li>
 <li>
 A creative and enthusiastic approach to solving business issues.
 </li>
 <li>
 Someone who enjoys working in a small / entrepreneurial environment with a bright future ahead.
 </li>
 </ul>
 
 
 
 
 
 Our Values
 
 ❤️
 
 
 
 
 A
 
 
 
 cting with Ownership
 
 
 
 :
 
 
 
 Demonstrating individual accountability
 
 
 
 
 
 B
 
 
 
 ringing a Forward Mindset:
 
 
 
 
 
 
 Being action-oriented, bold &amp; entrepreneurial
 
 
 
 
 
 C
 
 
 
 ollaborating with Curiosity: Exhibiting teamwork through togetherness
 
 
 
 
 
 D
 
 
 
 iscussing openly, committing jointly: Sharing your views openly
 
 
 
 
 
 E
 
 
 
 mbracing Empathy: Being egoless &amp; caring
 
 
 
 
 
 
 
 What We Offer
 
 
 
 At Toluna, we&rsquo;re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you&rsquo;re passionate about making an impact, we&rsquo;d love to have you on board.
 
 
 
 
 
 
 Join our global team. We welcome big thinking and reward great work
 
 
 
 
</div>

Senior Research Manager

Symrise

<div>About us 
Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.

The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.

Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked.

Symrise &ndash; always inspiring more... 
Your Role 
At Symrise, we are looking for a dynamic and proactive Junior Marketing Manager to support and drive the growth of our Consumer Fragrance categories across the AMET region, with a strong focus on Home &amp; Laundry Care.

In this role, you will play a key part in shaping marketing strategies, translating consumer insights into compelling concepts, and bringing fragrance solutions to life for our customers. You will collaborate closely with Sales and R&amp;D, acting as a true connector between creativity, market intelligence, and execution.

Your Key Responsibilities

Market &amp; Category Expertise
<ul>
<li>Analyze and anticipate category evolution, providing deep insights on trends, competitors, pricing, and brand positioning</li>
<li>Monitor market activities and identify growth opportunities within Consumer Fragrances</li>
</ul>
Strategic Marketing Development
<ul>
<li>Support the definition and execution of marketing strategies aligned with Sales to unlock category growth</li>
<li>Contribute to both proactive and reactive projects, ensuring strong conceptual thinking and flawless execution</li>
</ul>
Concept Creation &amp; Client Engagement
<ul>
<li>Develop inspiring concepts and storytelling to illustrate innovative fragrance solutions</li>
<li>Translate insights into impactful and engaging presentations for customers</li>
<li>Deliver memorable experiences that bring Symrise solutions to life</li>
</ul>
Marketing Materials &amp; Activation
<ul>
<li>Create and execute high‑quality marketing assets (e.g., submission kits, presentations, toolkits) for internal and external use</li>
<li>Ensure consistency and excellence in all client-facing materials</li>
</ul>
Cross-functional Collaboration
<ul>
<li>Work closely with Sales, R&amp;D, and other stakeholders to ensure alignment and successful project delivery</li>
<li>Act with a leadership mindset, influencing without formal authority</li>
</ul> 
About you 
<ul>
<li>Initial professional experience in Marketing, ideally within FMCG, fragrances, or related industries</li>
<li>University degree in Marketing, Business, Communication, Design, Engineering, Pharmacy, or related fields</li>
<li>Strong analytical and creative thinking, with an entrepreneurial mindset</li>
<li>Excellent communication and interpersonal skills, with a collaborative approach</li>
<li>Ability to influence and collaborate effectively across cross-functional teams</li>
<li>Proficiency in MS Office (PowerPoint &amp; Excel); social media knowledge is a plus</li>
<li>Willingness to travel across the region</li>
<li>Fluency in Arabic (native level) and strong command of English (written &amp; spoken)</li>
</ul> 
Our Offer 
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in the focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 
Job Reference: EA04467</div>

Jr. Marketing Manager – Consumer Fragrances (AMET Region)

HIVE

<div>
 
 
 About HIVE
 
 
 
 HIVE is a real estate development and operations company redefining modern living through character-driven spaces and community-focused environments. Born from the need to offer people a more meaningful and flexible way to live, HIVE blends personal comfort with shared experiences. Our thoughtfully designed apartments and dynamic hubs cultivate curiosity, dialogue, and a sense of belonging &ndash; because life is richer when it&rsquo;s shared.
 
 
 
 
 
 As HIVE enters its next phase of growth, we are looking to appoint a Senior Marketing Manager to provide senior leadership across brand, marketing strategy, and growth while building on the strong creative and brand foundation already in place.
 
 
 
 
 
 
 Purpose of Role:
 
 
 
 The Senior Marketing Manager is responsible for owning marketing strategy, positioning, and performance across the HIVE platform and its brands.
 
 
 
 
 
 This role exists to:
 
 <ul>
 <li>
 Set strategic direction
 </li>
 <li>
 Drive commercial alignment
 </li>
 <li>
 Scale marketing capability
 </li>
 <li>
 Enable exceptional brand and creative execution through collaboration with the Brand &amp; Creative Manager
 </li>
 </ul>
 
 
 
 
 The role requires a strategic thinker who deeply respects brand, creativity, and experience, and knows how to turn them into sustained growth.
 
 
 
 
 
 
 Key Role Responsibilities:
 
 
 
 
 Marketing Strategy &amp; Leadership
 
 
 <ul>
 <li>
 Define and own the overall marketing strategy across HIVE&rsquo;s brands and assets
 </li>
 <li>
 Develop annual marketing plans aligned with business, development, and commercial objectives
 </li>
 <li>
 Set campaign priorities, budgets, and performance targets
 </li>
 <li>
 Act as the senior marketing voice within leadership discussions
 </li>
 </ul>
 
 
 
 
 
 Brand Strategy &amp; Positioning
 
 
 <ul>
 <li>
 Implement brand positioning, messaging frameworks, and go-to-market narratives
 </li>
 <li>
 Ensure brand strategy is clear, consistent, and scalable across markets and products
 </li>
 <li>
 Provide strategic direction and guardrails for brand expression without micromanaging creative execution
 </li>
 </ul>
 
 
 
 
 
 Campaigns, Growth &amp; Performance
 
 
 <ul>
 <li>
 Oversee demand generation, launches, and marketing-led growth initiatives
 </li>
 <li>
 Guide digital, performance, and CRM strategies (execution may be internal or outsourced)
 </li>
 <li>
 Monitor performance metrics and optimise strategy accordingly
 </li>
 <li>
 Ensure marketing supports leasing, sales, and long-term brand equity
 </li>
 </ul>
 
 
 
 
 
 Leadership &amp; Team Enablement
 
 
 <ul>
 <li>
 Lead, support, and empower the Brand &amp; Creative Manager as the owner of creative and brand execution
 </li>
 <li>
 Create clarity between strategy and execution, allowing creative excellence to thrive
 </li>
 <li>
 Build and scale the marketing function over time as the business grows
 </li>
 <li>
 Manage agencies, consultants, and partners where required
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Alignment
 
 
 <ul>
 <li>
 Work closely with Development, Property Management, Community, and Leadership teams
 </li>
 <li>
 Ensure marketing strategy reflects real product, experience, and operational realities
 </li>
 <li>
 Collaborate with Brand Experience to ensure lived experience reinforces brand promise
 </li>
 </ul>
 
 
 
 
 
 Relationship with Brand &amp; Creative Manager
 
 
 
 The Brand &amp; Creative Manager:
 
 <ul>
 <li>
 Owns creative execution, content, and brand expression
 </li>
 <li>
 Acts as the day-to-day brand guardian and creative lead
 </li>
 </ul>
 
 
 
 
 
 The Senior Marketing Manager:
 
 
 <ul>
 <li>
 Owns strategy, prioritisation, performance, and alignment
 </li>
 <li>
 Sets direction, not creative detail
 </li>
 <li>
 Enables creativity rather than diluting or overriding it
 </li>
 </ul>
 
 
 
 
 This role is designed to amplify, not diminish, the impact of the Brand &amp; Creative Manager.
 
 
 
 
 
 
 Ideal Candidate Profile:
 
 
 <ul>
 <li>
 7+ years of experience in marketing
 </li>
 <li>
 Strong strategic capability with a deep appreciation for brand and creative disciplines
 </li>
 <li>
 Experience in real estate, hospitality, lifestyle, or consumer-led brands preferred
 </li>
 <li>
 Proven ability to balance brand integrity with commercial outcomes
 </li>
 <li>
 Comfortable operating in a founder-led, entrepreneurial environment
 </li>
 <li>
 Collaborative, low-ego leader who empowers specialists rather than centralising everything
 </li>
 </ul>
 
 
 
 
 
 What Success Looks Like
 
 
 <ul>
 <li>
 Clear, confident marketing strategy aligned with HIVE&rsquo;s growth ambitions
 </li>
 <li>
 Strong collaboration and trust with the Brand &amp; Creative Manager
 </li>
 <li>
 Consistent, high-quality brand expression across all channels
 </li>
 <li>
 Marketing that meaningfully supports leasing, sales, and long-term brand equity
 </li>
 <li>
 A marketing function that feels purposeful, calm, and well-directed
 </li>
 </ul>
 
 
 
 
 
 Start Date
 
 
 <ul>
 <li>
 Immediate or as soon as available
 </li>
 </ul>
</div>

Senior Marketing Manager

Sukoon Insurance

<div>
 
 
 Job Summary:
 
 
 <ul>
 <li>
 Efficiently lead the Contact Centre&rsquo;s team to continuously improve Customer Service &amp; Production through consistent delivery of superior customer experience.
 </li>
 <li>
 Support the Contact Centre Head in ensuring adherence to Contact Center Service Standards / SOP&rsquo;s and Department Objectives.
 </li>
 </ul>
 
 
 
 
 
 Job Accountabilities:
 
 
 <ul>
 <li>
 Lead the call centre by developing, implementing and reviewing call centre processes for inbound and outbound operations and related responsibilities and tasks;
 </li>
 <li>
 Drive customer satisfaction by ensuring timely resolution of customer queries and complaints, building relations and gaining credibility, through continuous monitoring of call centre KPIS;
 </li>
 <li>
 Training &amp; Coaching: Maintaining high product knowledge level for all team members resulting is efficient call handling , sales and conversion ratio .
 </li>
 <li>
 Updating team members on Process changes, new product release &amp; system changes.
 </li>
 <li>
 Ensure consistency in adherence to the call centre guidelines, underwriting guidelines and operational procedures;
 </li>
 <li>
 Accountable for direct sales in the consumer lines of business;
 </li>
 <li>
 Ensure consistency in adherence to the call centre guidelines, underwriting guidelines and operational procedures;
 </li>
 <li>
 Quality Scores : Maintaining high call quality standards through daily guidance , buddy training &amp; calls monitoring.
 </li>
 <li>
 Set and measure performance targets for speed, efficiency, sales and quality;
 </li>
 <li>
 Manage the daily running of the call center, including sourcing equipment, effective resource planning and implementing call center strategies and operations;
 </li>
 <li>
 Set and measure performance targets for speed, efficiency, sales and quality;
 </li>
 <li>
 Monitor random calls to improve quality, minimize errors and track call center agent performance;
 </li>
 <li>
 Organize staffing, including shift patterns and the number of staff required to meet demand;
 </li>
 <li>
 Forecast and analyze data against budget figures on a weekly and/or monthly basis;
 </li>
 <li>
 Manage the complaint management function and ensure adherence to all DHA/HADD laws on complaint handling.
 </li>
 <li>
 Support team development through periodic review, mentoring, counseling, and feedback.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs):
 
 
 <ul>
 <li>
 CC abandoned rate
 </li>
 <li>
 GPW production
 </li>
 <li>
 Team&rsquo;s Product knowledge
 </li>
 <li>
 GPW Production
 </li>
 <li>
 Team&rsquo;s Quality scores
 </li>
 <li>
 Service Excellency &amp; Complaint Management
 </li>
 <li>
 Team&rsquo;s Data Capture &amp; Accuracy
 </li>
 <li>
 MIS &amp; Reporting
 </li>
 <li>
 Initiative
 </li>
 </ul>
 
 
 
 
 
 Skills Required:
 
 
 <ul>
 <li>
 Proven experience as call center manager or similar position.
 </li>
 <li>
 Knowledge of performance evaluation and customer service metrics .
 </li>
 <li>
 Solid understanding of reporting and budgeting procedures.
 </li>
 <li>
 Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.).
 </li>
 <li>
 Proficient in MS Office and call center equipment/software programs.
 </li>
 <li>
 Outstanding communication and interpersonal skills.
 </li>
 <li>
 Excellent organizational and leadership skills with a problem-solving ability.
 </li>
 <li>
 Positive and patient.
 </li>
 <li>
 Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus.
 </li>
 </ul>
 
 
 
 
 
 Education, Experience and Formal/Professional Qualifications:
 
 
 <ul>
 <li>
 Graduate of any bachelor&rsquo;s degree
 </li>
 <li>
 5 years experience in Insurance / Finance industry
 </li>
 <li>
 5 years experience in Call Center /Customer service team lead role
 </li>
 </ul>
 
 
</div>

Manager, Call Center

MOOEi

Marketing Manager &ndash; Fashion &amp; E-CommerceJob Title: Marketing Manager Company: OVO Luxury Signature Location: Dubai Investment Park (DIP), Dubai, UAE Employment Type: Full-TimeJob SummaryOVO Luxury Signature is seeking a results-driven Marketing Manager to lead and execute all marketing initiatives across fashion retail, e-commerce, and digital platforms. The ideal candidate must have proven experience in the fashion, luxury, retail, or e-commerce industry and possess strong leadership skills to manage a marketing team, drive brand growth, increase online sales, and ensure all marketing projects are delivered on time and within budget.Key ResponsibilitiesMarketing Strategy &amp; Brand Management<ul><li>Develop and execute comprehensive marketing strategies aligned with business objectives.</li><li>Strengthen brand awareness, positioning, and customer engagement across all channels.</li><li>Plan and manage seasonal campaigns, product launches, fashion collections, and promotional activities.</li><li>Monitor market trends, competitors, and consumer behavior to identify growth opportunities.</li></ul>Team Leadership &amp; Performance Management<ul><li>Lead, mentor, and manage the marketing team to achieve departmental goals.</li><li>Set KPIs, targets, and performance objectives for team members.</li><li>Ensure all marketing activities and projects are completed on schedule.</li><li>Conduct regular performance reviews and provide coaching for team development.</li><li>Foster a high-performance and results-oriented culture.</li></ul>Digital Marketing &amp; E-Commerce<ul><li>Manage website, e-commerce platforms, and online marketing campaigns.</li><li>Oversee SEO, SEM, email marketing, social media, influencer marketing, and paid advertising.</li><li>Drive online sales, website traffic, and customer acquisition strategies.</li><li>Monitor and optimize conversion rates and return on advertising spend (ROAS).</li><li>Collaborate with graphic designers, content creators, and external agencies.</li></ul>Campaign &amp; Content Management<ul><li>Plan and execute marketing calendars and promotional campaigns.</li><li>Ensure consistent brand messaging across all platforms.</li><li>Approve creative content, photoshoots, videos, and marketing materials.</li><li>Coordinate with production and merchandising teams for product launches.</li></ul>SOP Development &amp; Process Improvement<ul><li>Develop and implement Marketing SOPs, workflows, and operational guidelines.</li><li>Standardize campaign planning, content approval, social media management, and reporting processes.</li><li>Establish efficient project tracking and communication systems.</li><li>Continuously improve marketing processes and team productivity.</li></ul>Budget &amp; Reporting<ul><li>Manage marketing budgets and ensure cost-effective spending.</li><li>Prepare weekly and monthly marketing performance reports.</li><li>Track KPIs including sales growth, lead generation, engagement rates, conversion rates, and ROI.</li><li>Present marketing insights and recommendations to management.</li></ul>Requirements<ul><li>Bachelor's Degree in Marketing, Business Administration, Communications, or related field.</li><li>Minimum 5 years of marketing experience, including at least 2 years in a managerial role.</li><li>Mandatory experience in Fashion, Luxury Retail, Apparel, Beauty, Lifestyle, or E-Commerce industries.</li><li>Strong knowledge of digital marketing, social media platforms, paid advertising, and e-commerce operations.</li><li>Experience managing marketing teams and external vendors.</li><li>Proficiency in marketing analytics and reporting tools.</li><li>Strong project management and leadership skills.</li><li>Excellent communication, presentation, and organizational abilities.</li></ul>Key KPIs<ul><li>Sales Growth</li><li>Online Revenue Growth</li><li>Return on Advertising Spend (ROAS)</li><li>Website Traffic &amp; Conversion Rate</li><li>Lead Generation Targets</li><li>Social Media Engagement Growth</li><li>Campaign Delivery Timelines</li><li>Customer Acquisition Cost (CAC)</li><li>Brand Awareness Metrics</li><li>Team Performance &amp; KPI Achievement</li></ul>Preferred Qualifications<ul><li>Experience in luxury fashion, premium brands, or designer labels.</li><li>Knowledge of Shopify, Meta Ads, Google Ads, TikTok Ads, and email marketing platforms.</li><li>Experience managing influencer and fashion campaign collaborations.</li><li>Immediate joiners will be given preference.</li></ul>Join OVO Luxury Signature and play a key role in building a leading luxury fashion brand through innovative marketing strategies and exceptional team leadership.Pay: AED4,000.00 - AED7,000.00 per monthWork Location: In person

Marketing Manager

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